# January 2026 updates – Faster chat loading, quieter notifications, and stronger Slack sync

> Discover January 2026 updates with faster chat loading, reduced notification noise, and improved Slack sync.
- **Authors**: Akash Srivastava
- **Published**: 2026-02-06
- **URL**: https://www.neeto.com/neetochat/blog/january-2026-updates-faster-chat-loading-quieter-notifications-and-stronger-slack-sync
- **Page title**: January 2026 Updates: Faster Chat, Quieter Notifications, Stronger Slack Sync
- **Meta description**: Discover January 2026 updates with faster chat loading, reduced notification noise, and improved Slack sync.
- **Keywords**: NeetoChat, chat updates, Slack sync, notifications, performance improvements, bug fixes, user experience, email notifications, date tooltips, and inbox management

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Let’s go through what we got done in **January 2026** in NeetoChat.

### **Enhancements ✨**

#### Faster chat loading experience

Chats now open faster by instantly rendering data already available from the sidebar list, while the remaining details load lazily with a proper loader. This makes navigation feel much snappier, especially in busy inboxes.

#### Reduced assignment notification noise

Email notifications are no longer sent when an agent assigns a conversation to themselves, cutting down on unnecessary inbox clutter.

#### Consistent date and time tooltips

Date/time tooltips across the UI now follow the same format as other Neeto apps, giving a more consistent and familiar experience.

### **Bug fixes 🛠️**

#### Slack sync reliability

- Fixed edge cases where messages (especially images) failed to sync to Slack after a failed API call

- Prevented messages from syncing to Slack while customers were still responding to workflow options and hadn’t sent an actual message yet

- Ensured pre-chat question responses always sync correctly to Slack

#### Subscriber email correctness

Resolved multiple issues with chat subscriber emails:

- Notification-enabled preferences are now respected when scheduling emails

- Message order in emails now reflects the correct chronology

- Message previews no longer show agent notes or ticket assignment activities due to websocket updates

#### Mentions and notifications

- Fixed a bug where agents mentioned in Slack messages were not receiving mention emails from NeetoChat

- Improved unread email notification accuracy by adding checks both at enqueue time and delivery time

#### Phone input fixes

- Fixed missing country code flags in phone number inputs on Windows machines

- Resolved issues where flag emojis weren’t loading correctly for some non-English locales

#### View access fixes

Admins can now access views restricted by group permissions as expected.