---
title: "CRM Spam and Abuse Limits | NeetoCRM"
description: "NeetoCRM sets hourly spam and abuse limits on free workspaces for emails, users and background processes. Extra emails are queued, not lost."
canonical_url: "https://www.neeto.com/neetocrm/features/spam-and-abuse-limits"
markdown_url: "https://www.neeto.com/neetocrm/features/spam-and-abuse-limits.md"
---

# CRM Spam and Abuse Limits | NeetoCRM

NeetoCRM sets hourly spam and abuse limits on free workspaces for emails, users and background processes. Extra emails are queued, not lost.

## Overview

NeetoCRM applies hourly spam and abuse limits on free workspaces to make misuse harder while keeping most features free. Each workspace can send up to 10 emails per hour, have up to 10 users, and run up to 10 background processes per hour, such as sending webhooks, sending SMS messages and running automation rules.

Emails over the hourly limit are not lost. They are queued and sent in the following hour. These limits are intentionally low to deter spammers, and they protect every customer who shares the platform. Teams with legitimate higher volume can contact Neeto support, and the limits will be reviewed and raised as needed.

## Links

-   [Human page](https://www.neeto.com/neetocrm/features/spam-and-abuse-limits)