---
title: "Customer Tags for Support Teams | NeetoDesk"
description: "Use customer tags in NeetoDesk to label customers as VIP, trial or enterprise, so agents see who they are helping and can organize support around it."
canonical_url: "https://www.neeto.com/neetodesk/features/customer-tags"
markdown_url: "https://www.neeto.com/neetodesk/features/customer-tags.md"
---

# Customer Tags for Support Teams | NeetoDesk

Use customer tags in NeetoDesk to label customers as VIP, trial or enterprise, so agents see who they are helping and can organize support around it.

## Overview

Customer tags in NeetoDesk let you label the people who contact support, not just their tickets. Admins create tags with a name and description, and agents apply them from the Tags option on a customer's detail page, so the label follows the customer across tickets.

Support teams tag customers as VIP, enterprise, trial, partner or at-risk so every agent sees the right context before replying. Tags give you flexible ways to organize your support workflow around who the customer is. Combined with ticket tags and companies, customer tags help you give priority accounts the attention they need and keep track of customer segments.

## Links

-   [Human page](https://www.neeto.com/neetodesk/features/customer-tags)