---
title: "NeetoAssist: AI customer support, without the complexity"
description: "Turn your website, help articles, and documents into an AI assistant that answers customer questions instantly, 24/7. No complicated setup. No AI models to choose from."
canonical_url: "https://www.neeto.com/neetoassist"
markdown_url: "https://www.neeto.com/neetoassist.md"
---

# AI customer support, without the complexity.

Turn your website, help articles, and documents into an AI assistant that answers customer questions instantly, 24/7. No complicated setup. No AI models to choose from.

## Overview

No complicated setup. No AI models to choose from. Just helpful answers for your customers.

Turn your website, help articles, and documents into an AI assistant that answers customer questions instantly, 24/7.

## Key Features

-   **Demo**: See NeetoAssist in action. A customer asks a question on your website. NeetoAssist answers from your own content, shows where the answer came from, and brings in your team when it can't help.
-   **How it works**: From your content to customer answers in minutes. Add your website, customize how the assistant looks, and embed it with a small snippet of code. There are no AI models, prompts, or settings to configure first.
-   **Connect your content**: Add your website, help center, or documents. NeetoAssist works with the content you already have.
-   **NeetoAssist learns from it**: It reads your content and uses only that to answer, so customers get your answers, not the internet's.
-   **Customers get answers**: Embed the assistant on your website. Customers get instant answers, at any hour, without waiting for your team.
-   **Reliable answers**: Answers backed by your knowledge. An AI assistant is only useful if customers can trust it. NeetoAssist shows where each answer comes from, and when it doesn't know something, it says so instead of making something up.
-   **Human handoff**: Some questions need a human. That's okay. Customers can reach a person whenever they need one. The full conversation goes along with them, so nobody has to repeat themselves.
-   **Insights**: Find out what your customers really want to know. NeetoAssist doesn't just answer questions. It shows you what customers ask most, what it couldn't answer, and where your documentation has gaps.
-   **Pricing**: Simple pricing that grows with you. Pay for the AI messages you use. Not for seats, and not for vaguely defined resolutions.
-   **Pay for AI messages**: One metric that's easy to understand and easy to predict.
-   **Unlimited team members**: Invite your whole team. There's no per-seat pricing.
-   **No models to choose**: We pick and manage the AI model, so you never compare credits per model.
-   **Start free**: 100 AI messages a month, free forever. Paid plans start at $9 a month.
-   **Integrations**: Works with the tools you already use. NeetoAssist works on its own. Connect your existing website or documentation and start answering questions. If you use other Neeto products, it fits right in.
-   **Your website**: Add the assistant to any website with a small snippet of code.
-   **NeetoKB**: Use your NeetoKB knowledge base as a source of answers.
-   **NeetoDesk**: Hand conversations to your support team as tickets.
-   **Email**: Send conversations that need a person to your support inbox.

## Links

-   [Human page](https://www.neeto.com/neetoassist)
-   [Pricing](https://www.neeto.com/neetoassist/pricing)
-   [Help Docs](https://help.neetoassist.com)
-   [Roadmap](https://roadmap.neetoassist.com/product-roadmap)
-   [Changelog](https://roadmap.neetoassist.com/changelogs)
-   [Email Support](mailto:support@neetoassist.com)