# August 2025 updates – Smarter chat notifications, persistent drafts, and simplified settings

> Explore the latest features in NeetoChat, including chat notifications, persistent drafts, and simplified settings.
- **Authors**: Akash Srivastava
- **Published**: 2025-09-03
- **URL**: https://www.neeto.com/neetochat/blog/august-2025-updates-smarter-chat-notifications-persistent-drafts-and-simplified-settings
- **Page title**: August 2025 NeetoChat Updates: Notifications and Drafts
- **Meta description**: Explore the latest features in NeetoChat, including chat notifications, persistent drafts, and simplified settings.
- **Keywords**: NeetoChat, chat notifications, persistent drafts, simplified settings, August 2025, bug fixes, team communication, user experience, Slack integration, and form management

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Let’s go through what we got done in **August 2025** in NeetoChat.

### **New features ✨**

#### ✅ Chat subscribers and notifications

NeetoChat now supports chat subscribers — agents who were previously assigned or mentioned in a conversation can receive activity notifications via email, provided they’ve enabled "Email notification for subscribed tickets" in their preferences. This ensures better team visibility and continuity.

#### ✅ Persistent drafts when switching modes

Text drafts are now preserved even when switching between reply and note modes while composing — no more losing your message by mistake.

### **Enhancements ✨**

#### ✅ Simplified settings layout

To reduce clutter, several member notification options have been moved from **Settings \> Member notifications** into **Settings \> General** , making it easier to find what matters.

### **Bug fixes 🛠️**

#### ✅ NeetoRecord link visibility

Fixed an issue where NeetoRecord links weren’t displaying properly in the chat widget, customer emails, or synced Slack messages.

#### ✅ Slack image sync

Images added in Slack replies now reliably appear in NeetoChat, ensuring smoother conversations across platforms.

#### ✅ Form question deletion fix

Fixed an unhandled exception that occurred when deleting questions from a form powered by neeto-form — making form management smoother.