# Neeto Full Markdown Index > Consolidated Markdown content for important Neeto marketing pages. # Neeto Neeto builds affordable software. 8+ free business tools in one workspace: scheduling, invoicing, help desk, forms, live chat and more. Free seats for your team, $0 platform fees, no catch. We get it! You're tired of overpriced software. Neeto competes on price and brings affordable software. ## Showcase NeetoCal helps you manage appointments, eliminating email back-and-forths and time zone hassles with intuitive features, calendar sync, and automatic reminders. NeetoForm helps you create beautiful and engaging forms. Also let you create, organize, and act on the submitted data. You can also send messages via email, SMS, and WhatsApp with one click. NeetoRecord is a screen and webcam recording tool that helps you avoid unnecessary meetings. Easily record your software demos, presentations, tutorials, feedback and more. NeetoInvoice simplifies invoicing. Track time spent on projects, create invoice, manage payments effortlessly and ensure accurate and timely billing for your clients. NeetoDesk streamlines customer support. Simplify ticket management, automate workflows, and provide timely resolutions to customer inquiries and enhance customer satisfaction. NeetoChat enables real-time communication by engaging visitors, offering instant support and helping you provide personalized assistance to your customers. NeetoKB helps you create a centralized knowledge base for self-service customer support. Easily store, search, share information and improve customer support. With Neeto mobile apps you can access and manage your schedules, invoices, forms, tasks and more on the go, anytime and anywhere. At Neeto we are building 20+ products simultaneously. Here the software engineers working on the Neeto product provide customer support, do product management and do code deployments. We are building Neeto differently. Checkout our journey in our blog. ## Testimonials NeetoCal simplifies appointment management for therapists and clients, while integrated features streamline our workflow and enhance counseling services. NeetoCal in comparison has all their features and is free! I can't think of any reason to use any other calendaring tool at this point. Neat, simple and fairly priced! You've added round robin scheduling to the basic plan as well and it works smoothly. ## Links - [Human page](https://www.neeto.com/) # Neeto Products Explore Neeto's suite of affordable business tools. ## Affordable Software Choose the product that works best for you. Neeto has got you covered. ## Products ### Calendly alternative Get more meetings booked without the email back-and-forth. [NeetoCal](https://www.neeto.com/neetocal) ### Google Forms alternative Create beautiful, high-converting forms to collect data and insights. [NeetoForm](https://www.neeto.com/neetoform) ### Loom alternative Communicate clearly with instant screen and camera recordings. [NeetoRecord](https://www.neeto.com/neetorecord) ### Knowledge Base Build a self-service knowledge base so customers find answers faster. [NeetoKB](https://www.neeto.com/neetokb) ### Zendesk alternative Manage and resolve customer support tickets faster. [NeetoDesk](https://www.neeto.com/neetodesk) ### Intercom alternative Engage website visitors instantly with live chat and messaging. [NeetoChat](https://www.neeto.com/neetochat) ### Easy invoicing Track time and send invoices to get paid faster. [NeetoInvoice](https://www.neeto.com/neetoinvoice) ### Easy quiz builder Create interactive quizzes for teams, classrooms, and events. [NeetoQuiz](https://www.neeto.com/neetoquiz) ## Launching Soon ### Asana alternative Keep projects on track with task management and Kanban boards. [NeetoPlanner](https://www.neeto.com/neetoplanner) ### ZohoCRM alternative Close more deals by organizing leads and managing deal pipelines. [NeetoCRM](https://www.neeto.com/neetocrm) ### Wix alternative Launch a professional website in minutes — no coding needed. [NeetoSite](https://www.neeto.com/neetosite) ### Teachable alternative Build and sell online courses without high platform fees. [NeetoCourse](https://www.neeto.com/neetocourse) ### Canny alternative Manage customers feedback and inform them of new updates. [NeetoEngage](https://www.neeto.com/neetoengage) ### Substack alternative Simple blogging tool. [NeetoPublish](https://www.neeto.com/neetopublish) ### Collect payment online Offer one-time or recurring payment options. [NeetoPay](https://www.neeto.com/neetopay) ## Links - [Human page](https://www.neeto.com/products) # Neeto Support Get help with Neeto products and services. Neeto Support: Get Help with Neeto Products & Services Need support with Neeto products? Reach out to us for quick assistance and get the help you need to make the most of our services. Need any help? Send email to Here are help centers of all Neeto products. Help Center ## Links - [Human page](https://www.neeto.com/support) # Neeto Community Suggest features, report bugs, ask questions, and connect with the Neeto team. Neeto Community: Suggest Features, Report Bugs & Explore Product Use Cases Join the Neeto Community to suggest features, report bugs, ask questions, and discover how others use Neeto products. Connect directly with the Neeto team and fellow users to share ideas and build together. Join our Community Join the Neeto Community to suggest features, report bugs, ask questions, and learn how others are using Neeto products.Our community is powered by Slack, and it is where Neeto developers, designers, and product folks hang out every day. It is the fastest way to get help because you are talking directly to the people building Neeto, not a distant support team.You can share feedback, discuss ideas, report issues, follow product updates, and connect with other Neeto users building similar workflows. Think of it as your direct line to the Neeto team and the broader Neeto community. ## Links - [Human page](https://www.neeto.com/community) # Neeto Tools Online tools from Neeto. Neeto Tools: Explore the Innovative Tools from Neeto Explore Neeto's innovative tools designed to streamline your business operations. Find solutions that fit your needs and boost productivity. Neeto Tools Online tools to compare salaries, debug browsers, and get things done faster. ## Items #### Employee Vs Contractor Income tax calculator for Indians Compare take-home pay, taxes, and benefits to choose the best. #### KnowMyBrowser Instantly view and share your browser details for debugging. #### NotUTC Instantly view time in your local timezone. ## Links - [Human page](https://www.neeto.com/tools) # Neeto Timeline Explore the evolution of Neeto products. Neeto Timeline: How Neeto Was Built, Milestone by Milestone From the first NeetoDesk ticket in 2020 to AI assistants and MCP servers in 2026, see every launch, Product Hunt day and record month in Neeto's story. Neeto timeline Present From one helpdesk ticket to 15 products Neeto started with a single helpdesk ticket in July 2020. Since then, we’ve launched new products, crossed milestones we once thought were far away, and had a few memorable Product Hunt days. Here is how Neeto has grown, one milestone at a time. ## Stats ### Products products Built and launched From customer support and scheduling to forms, screen recording, invoicing and more. ### Milestones milestones And counting The launches, firsts and record-breaking months that shaped Neeto. ### Product Hunt Product Hunt launches Our best finish: #3 Product of the Day Including two NeetoCal launches and launches for NeetoDesk, NeetoForm and NeetoRecord. Jump to year ## Link Labels Read the story on our blog See the numbers on Neeto metrics See the launch on Product Hunt Explore the MCP server and CLI Read the Forbes list Visit the Wall of Love Read how Neeto uses AI Visit Explore the feature ## Categories Product Hunt Milestone ### The next milestone could be yours Try any Neeto product for free and see why thousands of teams use Neeto every day. Explore products Read the blog ## Entries #### It all starts with one support ticket On July 17, 2020, our helpdesk receives its first customer ticket. Three months later, we buy neeto.com, and what started as NitroHelp becomes NeetoDesk. #### We bought neeto.com and became Neeto After trying names like AceInvoice, AceHelp and Nitro, we wanted one name that could work for every product. In October 2020, we bought neeto.com for $4,895, and Neeto was born. #### NeetoKB came to life with its first help article Our second Neeto product was now live, giving customers a place to find answers on their own. #### NeetoChat had its first live chat conversation Our live chat product was now in action, letting businesses talk with website visitors in real time. #### The first quiz is built on NeetoQuiz NeetoQuiz goes live with its first quiz, bringing quizzes and assessments to teachers, trainers and hiring teams. #### NeetoForm receives its first submission NeetoForm goes live with its first submission, giving teams a simple way to collect answers, files and payments. #### NeetoPlanner kicks off its first project NeetoPlanner goes live with its first project, giving teams one place to plan work and track who is doing what. #### NeetoCRM tracks its first deal NeetoCRM goes live with its first deal, giving small sales teams a simple way to track leads and move deals forward. #### NeetoCal takes its first booking NeetoCal books its first meeting, the beginning of what would become Neeto’s most-used product. #### NeetoChangelog publishes its first update NeetoChangelog goes live with its first product update, laying the foundation for what would later become NeetoEngage. #### NeetoCourse creates its first course NeetoCourse goes live with its first course, giving creators and teams a simple way to share what they know. #### The Neeto blog publishes its first post We start writing in public about how we build, price and run Neeto, beginning with the story of how Neeto got its name. #### NeetoCal collects its first payment Customers can now pay while booking a meeting, bringing scheduling and payments together in one flow. #### A brand-new neeto.com goes live Every Neeto product gets its own home, bringing features, pricing and everything you need to know into one place. #### NeetoCal processes its first split payment A single booking payment can now be automatically split between multiple accounts. #### NeetoSite builds its first website NeetoSite goes live with its first website, giving small businesses a simple way to get online without hiring a developer. #### NeetoCal launches on Product Hunt Our first Product Hunt launch introduces NeetoCal to a wider audience looking for a simpler alternative to Calendly. #### Neeto crosses 100 sign-ups in a single day For the first time, more than 100 people sign up in one day—a small but meaningful sign that Neeto is starting to find its audience. #### NeetoKB crosses 100 articles published in a day For the first time, teams publish more than 100 help articles with NeetoKB in a single day. #### NeetoInvoice crosses 150 time entries in a day For the first time, teams log more than 150 time entries in NeetoInvoice in a single day. #### NeetoRecord captures its first recording NeetoRecord goes live with its first recording, giving teams a quicker way to explain something without another meeting or a long email. #### NeetoInvoice crosses 10 invoices in a day For the first time, businesses create more than 10 invoices in NeetoInvoice in a single day. #### NeetoRecord passes 1,000 recordings Barely three months after its first recording, more than 1,000 recordings have been created with NeetoRecord. #### NeetoDesk launches on Product Hunt NeetoDesk makes its Product Hunt debut and finishes the day as the #15 Product of the Day. #### NeetoForm launches on Product Hunt NeetoForm makes its Product Hunt debut and finishes the day as the #13 Product of the Day. #### NeetoRecord launches on Product Hunt Just seven months after its first recording, NeetoRecord makes its Product Hunt debut and finishes as the #6 Product of the Day. #### Our blog moves to NeetoPublish The Neeto blog moves to our own publishing platform. We use what we build. #### Neeto crosses 1,000 new workspaces in a month For the first time, more than 1,000 new workspaces are created on Neeto in a single month. #### AI comes to NeetoRecord Recordings now get AI-generated titles, chapters and summaries, so viewers can quickly understand what’s inside before they watch. #### NeetoCal crosses 300 bookings in a day For the first time, more than 300 meetings are booked through NeetoCal in a single day. #### Customers collect over $100,000 in a month For the first time, customers collect more than $100,000 in a single month through NeetoCal, NeetoForm and NeetoInvoice. #### NeetoQuiz opens to everyone After years of being used internally, NeetoQuiz launches publicly for teachers, trainers and hiring teams. #### 2024 in numbers: Neeto keeps growing 10,327 new workspaces are created, NeetoRecord captures more than 36,000 recordings, and customers collect about $905,000 through Neeto. #### NeetoCal crosses 11,000 meetings in a month More than 11,000 meetings are booked through NeetoCal in February, nearly nine times as many as a year earlier. #### The Wall of Love goes up One page that collects what customers say about Neeto, in their own words. #### NeetoRecord crosses 10,000 recordings in a month For the first time, more than 10,000 recordings are created with NeetoRecord in a single month. #### Neeto makes its metrics public Our key product numbers now live on a public page that anyone can check. #### NeetoCal V2 launches on Product Hunt Two years after its Product Hunt debut, NeetoCal returns with V2 and finishes the day as the #3 Product of the Day. #### Neeto adds 4,213 new workspaces in one month August becomes Neeto’s biggest month for new workspaces yet, setting a new all-time high. #### Biggest month yet for NeetoKB and NeetoForm In August, teams publish more than 13,000 help articles with NeetoKB and collect over 9,000 submissions through NeetoForm. #### NeetoCal: 50,000+ meetings in a month Customers book 55,214 meetings through NeetoCal in September. #### NeetoCal crosses 72,000 bookings in a month January sets a new monthly high for NeetoCal, while customers collect more than $150,000 through Neeto. #### NeetoRecord gets its first MCP server AI assistants can now work directly with NeetoRecord videos, marking Neeto’s first step toward connecting its products with AI tools. #### NeetoRecord passes 250,000 recordings Two and a half years after its first video, teams have recorded more than a quarter of a million videos. #### Customers collect $3 million through Neeto Payments taken through NeetoCal, NeetoForm and NeetoInvoice since 2023 cross $3 million. #### Forbes names NeetoCal a top scheduling app Forbes Advisor includes NeetoCal in its list of the 10 best scheduling apps. #### Meet Neeti, the AI assistant in NeetoCal Neeti lets you ask questions about your bookings and revenue in plain English and get answers in seconds. #### Neeto comes to your AI tools NeetoCal, NeetoDesk, NeetoForm and NeetoKB get MCP servers and open-source CLIs, so you can work with them directly from Claude, ChatGPT and Cursor. #### NeetoInvoice gets an MCP server and CLI Log time, check timesheets and send invoices directly from your AI assistant. NeetoInvoice brings the number of AI-connected Neeto products to six. #### Neeti starts answering questions in NeetoKB Visitors can ask Neeti a question and get an AI-generated answer based on the articles in the help center. #### We publish how Neeto uses AI We explain every AI feature in plain language, including what data it uses and what gets sent to AI providers. #### NeetoRecord crosses 20,000 recordings in a month August brings 20,224 recordings, making it NeetoRecord’s busiest month yet. #### NeetoCal passes 1 million meetings booked Four years after its first booking, more than one million meetings have been booked through NeetoCal. #### NeetoDesk crosses 33,000 tickets in a month September brings 33,886 tickets, making it NeetoDesk’s busiest month yet—six years after its very first ticket. ## Links - [Human page](https://www.neeto.com/timeline) # Neeto Ads Discover Neeto's It's Your Time ad campaign. Neeto Ads: Discover the "It's Your Time" Ad Campaign Introducing the 'It's Your Time' campaign. Our new campaign empowers you to seize the moment, push boundaries, and unlock your full potential. It's your time. We're excited to launch the "It's Your Time" campaign, a message of empowerment and motivation. "It's Your Time" is about seizing the moment, pushing boundaries, and realizing your potential. It's your time to rise, shine, and make your mark on the world. Beyond inspiration, this campaign is about taking charge of your time. After all, "It's Your Time". With NeetoCal, we've made managing your meetings and appointments simple so you can focus on what truly matters. ## Links - [Human page](https://www.neeto.com/ads) # Neeto Pricing Philosophy Read about Neeto's approach to software pricing. Hey there! Let's talk about something that's been on my mind lately - software pricing. It's getting out of hand, isn't it? I mean, you start with a free plan, but before you know it, you're being nudged to upgrade to a paid tier. And suddenly, you're shelling out way more than you'd planned. ### Commodity software, luxury prices Look, I get it. If the software is super complex, a high price makes sense. But here's what doesn't sit right with me: even when there is a sea of competitors offering similar features, the prices don't budge. Take scheduling software, for example. When I launched [NeetoCal](https://www.neeto.com/neetocal), there were already 30 competitors out there. Thirty! That's a crowded market; by definition, it's a commodity, and you'd think the prices would be low. But no - what we're seeing instead is luxury pricing. This is where [Neeto](https://www.neeto.com/) comes in. At Neeto, we're competing on price. ### Growing Neeto the organic way Let's be real — getting new customers is no joke. Most companies have marketing budgets for running ads on Google, LinkedIn, and similar sites. The playbook is simple: take the money earned from customers, give a chunk of it to companies like Google, and bring in new customers through ads. I've got two problems with that. First, handing over money to a trillion-dollar company never felt right. Second, I'm terrible at it. I don't have the energy to keep up with monitoring keyword performance across multiple platforms week after week. It's just exhausting. So, we took a different route. At Neeto, we're skipping the middleman and letting our customers spread the word for us. How? By offering affordable prices, we make it easy for our customers to continue using Neeto products. Every time someone shares a booking link, they're promoting [NeetoCal](https://www.neeto.com/neetocal). When someone shares a NeetoRecord video, they're promoting [NeetoRecord](https://www.neeto.com/neetorecord). It's organic, and it works. It's a win-win - affordable prices for our customers and organic growth for us. ### Building Neeto with two-person team We're building around 20 products at once. Each product got two engineers. Just two. (Okay, sometimes three if we're feeling fancy.) Why not add more engineers and go faster? Because more people = more meetings = more coordination = more overhead. Our engineers don't just code - they plan features, write docs, provide support and even talk to customers. This lean approach isn't just about simplicity - it's about cost. Smaller teams have less overhead. They need less meetings and less things get lost in translation. Smaller teams also have greater sense of achievement upon shipping a new feature. They have greater sense of pride when our customers appreciate our work. ### The sustainability question As I said Neeto is competing on price. Our pricing is so competitive that people ask, "Is Neeto sustainable?" The short answer is: not yet. Neeto doesn't make enough money to stand on its own today. Neeto is backed by [BigBinary](https://bigbinary.com), a Ruby on Rails consulting company I started over 14 years ago. If I look at BigBinary and Neeto combined then today we are profitable. BigBinary is not only supporting Neeto but is playing a crucial role in ensuring Neeto products are affordable. How? Let's take a look. A few years ago, I decided to bring fresh talent into the mix by hiring new graduates (we call them "freshers" in India) from various colleges and training them in Ruby on Rails through our in-house [BigBinary Academy](https://bigbinaryacademy.com) program. The "BigBinary orientation" is a six months program. A question that bothered me was, "What these freshers will do after the training." Typically, most consulting companies put these freshers on the client project as "junior engineers," and they bill a lower rate for these junior engineers. BigBinary has a reputation for delivering quality work, and putting freshers on the client project would dilute the brand. I needed to find a different solution. The obvious solution was to give these freshers some dummy projects to work on so that they could get some hands-on experience. From my personal experience, working on dummy projects does not bring seriousness, and it's not fun. I wanted these freshers to work on real projects. They should see errors. They should be hunting for transaction ID in logs. They should be trying to see why the application keeps crashing for a particular customer who has grammarly extension installed. They should get support questions from our customers. To solve this problem, I decided to build Neeto. These freshers will work on Neeto and learn Ruby on Rails, React, and SQL in the real world. I pulled eight senior engineers from consulting work and made them "tech leads" in Neeto. And the work in Neeto began. Now, the issue was who would be the "product manager." What features should they develop? What products to build? We were using Calendly and Loom, so we started working on [NeetoCal](https://www.neeto.com/neetocal) and [NeetoRecord](https://www.neeto.com/neetorecord). We have seen our customers use Zendesk and Intercom, so we started working on [NeetoDesk](https://www.neeto.com/neetodesk), [NeetoChat](https://www.neeto.com/neetochat) and [NeetoKB](https://www.neeto.com/neetokb). We used Balsamiq, so we started building NeetoWireframe. We had seen our clients use JIRA and Asana, so we started building [NeetoPlanner](https://www.neeto.com/neetoplanner). We didn't want to increase our cost by hiring tons of "product managers," so we let our engineers be the PMs. As I mentioned earlier, we assigned two engineers to each product. These engineers would examine the competitive landscape, decide on the main feature to build, and then go and build it. ## Let's talk numbers So BigBinary hired a bunch of freshers, trained them for six months and let them work on Neeto. How BigBinary is benefitting from this endeavor? Good questions. Let's talk numbers. When I hire freshers, I typically offer around 25,000 USD as the salary in India. For their first six months of employment, they are in the "orientation" phase, where they learn HTML, CSS, JavaScript, React.js and Ruby on Rails from BigBinary Academy. After six months, they will join the Neeto engineering team, where they will work for 18 months. They have now spent a total of two years in the company, and the total cost of their time in the company is around $50K. I believe in these two years, these freshers gain experience equivalent to four years of work experience in other companies. Now, I'll try to put these freshers into client projects. To keep Math simple, let's assume that the salary is the same: $25k. At the end of the third year, the total cost to the company would be around $75K. If I want to recover the full $75K in one year of client work, then let's see what my billing rate needs to be. Let's assume that the fresher will work 46 weeks out of 52. Each week is 40 hours. So the total working hours in a year are 46 \* 40 = 1840 hours. Now, let's divide 75,000 by the number of hours. 75000/1840 = 40.7 So, if I bill the fresher for the whole third year at $40/hr, the fresher would have paid for their costs at the end of the third year. In this Math, the BigBinary has not made any profit. However, the 18 months of work in Neeto didn't cost Neeto anything. The whole 18 months of work were a surplus. Now, let's look at the fourth year. If I can put the fresher in a client project in the fourth year at the same billing rate of $40/hr, then BigBinary will make some profit in the fourth year. I've kept math simple by keeping the salary at $25K. The salary goes up yearly, but you get the idea. Most consulting companies that dabble into products leave the consulting behind if they succeed in the product. Not me. First of all, BigBinary has been doing consulting for over 14 years, and we are good at it. Second, BigBinary and Neeto have a very symbiotic relationship. They help each other. When engineers have worked on Neeto for two years, we know very well what they are good at and which areas they need to improve upon. This means BigBinary gets thoroughly vetted engineers for client work. Neeto benefits from BigBinary's financial support. It provides room for Neeto to grow and develop a good product market fit before It can stand on its own. This is how I've been running both BigBinary and Neeto. In the beginning, I mentioned that Neeto is currently not profitable on its own. Still, if you look at BigBinary and Neeto combined, the joint entity is profitable since BigBinary Consulting is making enough money to pay for Neeto's work. Since I shared all this information online, I received some comments about why I'm sharing my secret recipe. Well, first of all, there is nothing secret about it. Secondly, focus is everything. Building a consulting company is challenging. Building a product company is challenging. Build a product company that is building 20+ products is challenging. Building 20+ products and running a consulting company is even more challenging. Doing all this without any VC funding is challenging. It requires a focus and discipline. There is no secret recipe here. Anyone who can focus for a long term can do this. ## Competing on price Business books love to say, "Don't compete on price." But isn't competing on price the essence of capitalism? I agree that competing on price is not for everyone. If I had brilliant new ideas to bring to the world, I would also create innovative products. However, my strength is not bringing new ideas but implementing the ideas already out there in a cost-efficient manner. ## Race to the bottom Some call competing on price "race to the bottom". I see it differently. I see it as "race to bring technology to people left behind". We launched NeetoCal and I must have spoken to hundreds of our customers. Many of them had tried out existing solutions in the market. For many their monthly usage was so low that the cost was not justified. Because Neeto is competing on price, these folks who had left technology are now able to use technology to enhance their daily life. I was born in India. Many folks who use Neeto products do not have the ability to pay for the cost of our competitor's products. I definitely see building Neeto as the "race to bring technology to people left behind". ## Closing thoughts Neeto is an experiment on many fronts. It's an experiment on building 20 products at once. It's an experiment on building products with freshers with no experience of building products. It's an experiment on building products without "product managers". It's an experiment on mixing consulting with products. It's an experiment on building products without any marketing team, without any SEO and without any external VC funding. Will this experiment work out? Only time will tell. We publish [product metrics](https://www.neeto.com/blog/neeto-product-metrics-for-january-2025) every month. To see how we are doing, subscribe to the Neeto blog. I hope you enjoy using Neeto products, and if you have any questions, feel free to reach out to me at [LinkedIn](https://www.linkedin.com/in/neerajsingh0101/) or [Twitter](https://x.com/neerajsingh0101). ## Links - [Human page](https://www.neeto.com/pricing-philosophy) # Income Tax Calculator Calculate and compare income tax for employees and contractors in India. ## Overview Compare Indian income tax for employee and contractor compensation under the new tax regime. ## Tax Slabs - Up to ₹4,00,000: 0% - ₹4,00,001 to ₹8,00,000: 5% - ₹8,00,001 to ₹12,00,000: 10% - ₹12,00,001 to ₹16,00,000: 15% - ₹16,00,001 to ₹20,00,000: 20% - ₹20,00,001 to ₹24,00,000: 25% - Above ₹24,00,000: 30% ## Key Rules - Employee standard deduction: Rs. 75,000 - Contractor presumptive taxation threshold: Rs. 75,00,000 - Basic exemption limit: Rs. 4,00,000 - Rebate threshold: Rs. 12,00,000 - Marginal relief threshold: Rs. 12,75,000 - Health and education cess: 4% ## Surcharge Rates - Above Rs. 5,00,00,000: 25% - Above Rs. 2,00,00,000: 25% - Above Rs. 1,00,00,000: 15% - Above Rs. 50,00,000: 10% - Up to Rs. 50,00,000: 0% ## Links - [Human page](https://www.neeto.com/income-tax-calculator) # Neeto Wall of Love Testimonials and customer reviews from Neeto users. ## Testimonials - **Navaneeth**: Neat, simple and fairly priced! You've added round robin scheduling to the basic plan as well and it works smoothly. - **Jasim**: NeetoCal in comparison has all their features and is free! I can't think of any reason to use any other calendaring tool at this point. - **Ncioh**: First, I want to say I absolutely love NeetoCal! - **Macloo**: I love this already. GREAT signup experience! - **Sophie**: NeetoCal simplifies appointment management for therapists and clients, while integrated features streamline our workflow and enhance counseling services. - **Lourenco**: This tool is amazing. We are ditching loom for you guys. - **Paul**: Started using NeetoDesk, and I am totally impressed by the feature set. The interface is clean and intuitive, and everything seems to work exceptionally well. - **Dami**: I found NeetoForm through product hunt while digging for form builders and I stumbled across GOLD. It's simply PERFECT! Beats Google forms hands-down. - **Pruthvi**: I really really love your product. I used Claap, Bubbles, Loom and many others but none like Neeto. You guys did a great job building it. - **Rob**: Tbh, it's mostly not having discovered it earlier! Seems like a brilliant product. - **Mitarbeiter Kerstin**: We were really surprised by what you offer, there is no other company that does that at this price, I have read your Philosophy and I am really grateful for that. I will make sure other companies know about this calendly alternative killer! - **Ramtin**: I am very happy so far and have also recommended it to my German marketing community. - **Ryan Moreno**: Thank you so much for working on a fix very quickly. That shows a lot about Neeto and their customer service. I use a lot of your tools and can't wait to use even more! All the products are very useful for a small business like mine to grow. Thank you! - **Mark**: Really good looking websites. I'm curious who did you get to write your website copies and design the website. - **Talk to me about tech**: What a cool pricing philosophy! Would love to see more of this consumer driven approach to generating growth and brand awareness. - **Landino**: Honestly your pricing philosophy is such a refreshing take. I downloaded your product. - **Juls**: Hello! I stumbled upon Neeto when browsing reddit for loom alternatives and was beyond grateful I found the redditor who share this tool! I'm very happy and love what you guys are doing and all the tools you have in your products list. Can't wait to ditching my expensive subscription and try out yours. - **Haidi**: I have referred at least 5 people to you guys. Great stuff. - **Bryson**: Thank you for making such incredible products. I love Neeto. Keep it up. Love you all! - **Markus**: It's insane what you build, the speed of it also. - **Hector**: I am blown away by NeetoChat. Truly wow. - **Bryson**: Recently started inputting my documents and such into NeetoKB. Just unreal organization and support for my clients. I love it. - **Eric**: F\*\*king love this product! - **Josh**: I told the team about my struggle with Calendly, and within about a week I was sent a video on how to enable this brand new feature in the NeetoCal platform. The rapid response struck me as the quick feature turnaround was something I had only seen with one other company before...mine. - **Bryan**: I've never worked with a company that is so responsive to issues. Once again, thank you, Neeto team! - **Smith**: Your whole website looks "chefs kiss". - **Cassie**: Team behind it cares about making it the best that it can be. - **Benjamin**: I know it sounds stupid, but I have been recommending so many people to NeetoRecord. I would love to have a leaderboard, haha, to see how many I can bring—not for money, just for fun! - **Glow**: I'm still very much in awe of Neeto, definitely the best thing I found this year, glad to have stumbled upon it. - **Diahanne**: We are developing courseware for grades 6-12 students and we're interested in mentioning NeetoCode in the text and using a couple of screenshot(s) in our courseware, Introduction to AI. - **Hasan**: I'm surprised to see someone being a robin hood in SaaS market. - **Aaron**: I converted from Loom to @NeetoHQ. If you've ever done anything with me... you know how much that means. It's got a whole suite of tools that are about to replace my stack. Calendly is next. Then probably Notion, Typeform, and more. They're like $2-$5. - **Maxime**: Switched to NeetoChat because we needed a solution that offers email notifications. - **Joe**: Just stumbled upon you guys for the Loom alternative, very well done, I've already canceled loom and moved over, and Im telling the rest of my Co to do the same. - **Dave**: I'm quite impressed with NeetoRecord. Transcript did a reasonable job and allowed me to edit it per timestamp afterwards. - **Raphael**: I really like your tool. It's incredible. I'm really, really, really impressed with what you're doing. I will say, they are really great products, So I'm really trying to help out just a little bit. So thank you very much. - **Steven**: Hi Andy. I'm in love with your product. - **Tibo**: I btw really like Neeto, since I was a Loom user and this does the job too but just way more cheap and even free depending on the needs. - **Zaidul H**: Loom is a great screen recording app. But its free tier is very limited. However, I found a great alternative to loom. Shoutout to NeetoRecord. - **Tushar Tuteja**: A big shoutout to @NeetoHQ and their suites of products. They have created a bunch of great software at affordable prices. If you are looking for a free or cheaper loom alternative, try @NeetoRecord. You won't be disappointed. - **Pillippa Perez Pons**: I'm surprised that Neeto isn't more widely recognized, especially since I'm using NeetoCal and it has nothing to envy Calendly —and best of all, it's free! Yes, free! - **Chris**: Please, please, never ever stop what you are doing, it is fantastic for the small person trying to get something going... I for one tell everyone about Neetocal as a "lean startup" way to get going.... From one tech founder to another, I know the days can be long, but you have one user who is really delighted by what you've brought to the table... thanks for this! - **Durian**: I signed up today and deleted Calendly! Thank you. - **Tubai**: I rarely give reviews to software, but NeetoRecord is a solid alternative to loom videos. - **Walter**: I will pay for every single service because the price is honest and the service is great. - **Rish**: Neeto is still up while entire internet is down. - **Lance**: What most impresses me is that your apps aren't junk. And don't look like junk. Despite the cheap rates. - **Bethany**: I've been testing the calendly replacement and it's just what I've been looking for! - **Best-Cow**: I really like Neeto's products. I'm currently using NeetoForm and I think it's great. Neeto seems like a super cool Startup. Thanks for being you, and keep up the good work :) - **Hanna**: I've tested many platforms (Dubsado, 17Hats, Honeybook, Practice.do, Paperbell, Cal .com, Satori, Google Workspace, Microsoft 365, ClickUp, SmartSuite, Acuity Scheduling, and more). None fully met the four criteria. Cal .com came close — but its features are limited. Then I found Neeto. - **Sulejman**: Amazing work by NeetoUI team! Our customers constantly praise it! - **Karthik**: It felt amazing to see the brand's organic reach come full circle. - **Akshita Chaudhary**: I've been absolutely amazed at the product quality and your pricing philosophy. It's such a life saver for early stage founders in so many aspects. I've already recommended it to over 10+ people, so I guess the word of mouth is paying off :) - **Ammar Karimi**: Why are beginners paying for Loom. when a free tool does the job just as well? - **Lise**: Neeto is a game changer for me, I'm glad to see that you guys are always thriving to make every products better! - **Rish Agarwal**: What a pricing. Why am I still using Cal or Calendly for my whole team? - **Aaron Orendorff**: I pay the annual for NeetoRecord. it's wildly reasonable and support is phenomenal. Also use its calendar app! - **John**: I want to know how best to promote your product. Ive been looking for YEARS to replace Loom. Ive found a better product & at half the price. A big well done to you on all this. - **Automation Consultant**: I'm absolutely obsessed with Neeto - I have done more videos in the last couple of weeks than I have in years. - **Gladys Batenga**: Thank you for making NeetoPublish available now. I published 2 blogs so far and plan to continue using it! I love the features, so easy to write and makes it more interesting to focus on writing. - **Hiba**: We explored many platforms (you know there are 30+ of them) and chose NeetoCal. - **Sarah**: Would this mean instead of saying, "send me a loom" I'd say "send me a neeto?" This looks great thank you! ## Links - [Human page](https://www.neeto.com/wall-of-love) # Neeto Legal Legal policies and agreements for Neeto. ## Policies - [Abuse policy](https://www.neeto.com/legal/abuse-policy.md) - [Anti-spam policy](https://www.neeto.com/legal/anti-spam-policy.md) - [Cookies policy](https://www.neeto.com/legal/cookies-policy.md) - [Data Processing Agreement (DPA)](https://www.neeto.com/legal/data-processing-agreement.md) - [DMCA policy](https://www.neeto.com/legal/dmca-policy.md) - [Electronic signature disclosure](https://www.neeto.com/legal/electronic-signature-disclosure.md) - [General Data Protection Regulation (GDPR)](https://www.neeto.com/legal/gdpr.md) - [How Neeto uses AI](https://www.neeto.com/legal/how-neeto-uses-ai.md) - [Privacy policy](https://www.neeto.com/legal/privacy-policy.md) - [Subprocessors](https://www.neeto.com/legal/subprocessors.md) - [Security policy](https://www.neeto.com/legal/security-policy.md) - [Terms of service](https://www.neeto.com/legal/terms-of-service.md) - [Transfer Impact Assessment (TIA)](https://www.neeto.com/legal/transfer-impact-assessment.md) ## Links - [Human page](https://www.neeto.com/legal) # Neeto Abuse policy Read Neeto Abuse policy. _Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service)._ This Abuse Policy describes what We consider abuse of Our Services and how to report any violation of this policy. We treat all abuse reports concerning Neeto seriously and are dedicated to investigating all violations submitted to Us. ## 1. Spam, malware, and phishing The Services may not be used to send or host spam, including sending unwanted or unauthorized commercial content, unwanted or mass solicitation, or other duplicative or unsolicited messages. The Services may not be used to transmit viruses, malware, or other harmful code. We do not allow phishing activity. ## 2. Violence, hate speech, and illegal activities The Services may not transmit or host hate speech, advocate violence or terrorism, distribute graphically violent or obscene content, or support hateful, racist, libelous, or discriminatory activities. ## 3. Harassment, bullying, and threats The Services may not be used to engage in abusive, harassing, or bullying behavior. This prohibition also includes a ban on the illegal dissemination of private information or media using the Services. ## 4. Sexually explicit material The Services may not be used to distribute content that contains nudity, graphic sex acts, or sexually explicit material. ## 5. Personal and confidential information We do not allow the use of the Services to publish personal and confidential information of persons that is not publicly accessible without their explicit consent. Personal and confidential information includes full name, phone number, address, social security number, credit card number, government-issued identification card details, and bank information. ## 6. Copyright infringement Copyright infringement occurs when someone other than the copyright holder copies the "expression" of a work. If You discover that there has been copyright infringement involving Your work, We will take the necessary action. For more details on how We handle copyright infringement claims, please refer to Our [DMCA Policy](/legal/dmca-policy). ## 7. Deceptive behavior The Services may not be used to deceive individuals or impersonate other individuals or organizations. This prohibition includes but is not limited to falsely implying any sponsorship or association with Neeto group, creating a false or forged identity, email address, header, phone number, or otherwise attempting to mislead others as to the identity of the originator of a communication. ## 8. Other violations If You believe that You have a violation to report that does not fall within any of the categories mentioned above, please describe the violation and write to Us at legal@neeto.com so that We can take appropriate action. ## 9. Reporting If You encounter content on Neeto that violates this policy, please contact Us at legal@neeto.com. ## 10. Enforcement We reserve the right to take any action We deem appropriate in response to violations of this policy, including but not limited to: - Issuing a warning to the account holder. - Removing or disabling access to the offending content. - Temporarily suspending account access. - Permanently terminating access to Our Services. The specific action taken will depend on the nature, severity, and recurrence of the violation. In cases of severe or repeated violations, We may terminate access immediately without prior notice. Where reasonably practicable, We will notify the account holder of the violation and the action taken. ## 11. Appeals If You believe that enforcement action was taken against Your account in error, You may submit an appeal by writing to legal@neeto.com. Please include a detailed explanation of why You believe the action was unwarranted. We will review Your appeal and respond within a reasonable time frame. ## 12. Modification Neeto may update this policy by posting the updates to the Neeto Website. Your continued use of the Services after We post any modifications to this policy will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified policy. ## Links - [Human page](https://www.neeto.com/legal/abuse-policy) # Neeto Anti-spam policy Read Neeto Anti-spam policy. _Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service)._ This Anti-Spam Policy describes what We consider spam and how to report any violation of this policy. We strictly prohibit using Our Services for sending unsolicited messages, including spam, to recipients who do not have a business relationship with Our customers. We treat all violations of this policy concerning Neeto seriously and are dedicated to investigating all violations submitted to Us. ## 1. Accepted use By using Our Services, You agree that You will only send targeted permission-based messages (including emails, text messages, and other notifications) to Your end users. All recipients must have registered with You and engaged in a business relationship with You, and they must have explicitly provided their email addresses. You may use Our Services to send the following types of messages: - Behavior-triggered messages based on actions that Your end users take or do not take within Your software. - Relevant newsletters, updates, and announcements to Your user base. - Other messages for the sole purpose of assisting recipients in using Your software. You agree to use Our Services only in compliance with this Anti-Spam Policy, Our [Abuse Policy](/legal/abuse-policy), Our Terms of Service, and all applicable laws (including but not limited to the CAN-SPAM Act of 2003, the ePrivacy Directive 2002/58/EC, Canada's Anti-Spam Legislation (CASL), and other laws and regulations related to spamming, privacy, obscenity, or defamation). ## 2. Prohibited use You agree that You shall not use Our Services for the following: - Sending marketing messages to recipients who are not Your end users (customers). - Sending unrelated offers or content to Your end users. - Sending unsolicited messages (including spam or unsolicited bulk email) to any third party. - Using any third-party lists (including email lists and phone numbers). - Using lists that are purchased, rented, scraped, or illegally obtained. - Collecting lists and transferring them to third parties for sending unsolicited communications. ## 3. Sending domains We encourage You to use Your own sending domains to ensure better email deliverability. We also reserve the right to require You to do so at Our sole discretion. You are not permitted to use sending domains that are irrelevant to Your business or that do not have a legitimate website associated with them. ## 4. Prohibited content By using Our Services, You agree to include quality, relevant, targeted, and lawful content within Your messages. In addition to the prohibited content described in Our [Abuse Policy](/legal/abuse-policy), You shall not: - Make available any files containing materials where You do not own or control, or have not received the necessary licenses to, all intellectual property rights, rights of privacy and publicity, and all other rights in and to such materials. - Use any materials in any manner that infringes any intellectual property rights or other rights of any party. - Post or otherwise submit any software, programs, or files that are harmful or disruptive of another's equipment, software, or other property, including any corrupted files, time bombs, Trojan horses, viruses, and worms. - Create a false identity to mislead others. - Download any materials posted by another that You know, or reasonably should know, cannot be legally reproduced, distributed, performed, or displayed in such manner. - Post or otherwise submit any topic, name, material, or information that is child pornography, defamatory, excessively violent, harassing, inappropriate, indecent, lascivious, lewd, obscene, profane, racist, unlawful, or otherwise objectionable. - Engage in any chain letters, contests, junk email, pyramid schemes, spamming, surveys, or any other duplicative or unsolicited messages (commercial or otherwise). - Violate the rights of Neeto or any third party (including rights of privacy and publicity) or abuse, defame, harass, stalk, or threaten another. ## 5. CAN-SPAM Act compliance You shall comply with the CAN-SPAM Act of 2003, including the following requirements: - Do not use false or misleading header information. - Do not use deceptive subject lines. - Identify Your message as an advertisement if necessary. - Tell recipients Your location by including Your valid physical postal address in Your footer. This can be Your current street address, a post office box You have registered with the U.S. Postal Service, or a private mailbox with a commercial mail receiving agency established under Postal Service regulations. - Tell recipients how to opt out of receiving future emails from You. - Honor opt-out requests promptly and no later than 10 business days after receiving the request, unless a shorter period is required by applicable law. - Monitor what others are doing on Your behalf (e.g., if You hire another company to use Our Services for You). For detailed information, please visit [the FTC website](https://www.ftc.gov/media/71413). ## 6. Reporting If You encounter content on Neeto that violates this policy, please contact Us at legal@neeto.com. ## 7. Enforcement We reserve the right to take any action We deem appropriate in response to violations of this policy, including but not limited to issuing warnings, removing offending content, suspending account access, or permanently terminating access to Our Services. For details on Our enforcement process and how to appeal an enforcement action, please refer to Our [Abuse Policy](/legal/abuse-policy). ## 8. Modification Neeto may update this policy by posting the updates to the Neeto Website. Your continued use of the Services after We post any modifications to this policy will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified policy. ## Links - [Human page](https://www.neeto.com/legal/anti-spam-policy) # Neeto Cookies policy Read Neeto Cookies policy. _Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service)._ This Cookies Policy describes the types of cookies and similar tracking technologies We use on Our Services via Our websites and applications, how We use them, and what Your choices are for controlling cookies. ## 1. What are cookies? Cookies are small text files downloaded to Your computer or mobile device by a website via Your web browser or mobile app when You visit a website or other online service. Cookies store information about how You use an online service so that the website can recognize Your device, provide functionality, enhance Your experience (like remembering Your preferred language), analyze usage patterns, and personalize content and marketing materials. When We say "cookie," We are referring to online tracking tools and technologies, such as web beacons (also called tracking pixels). Like cookies, web beacons allow Us to analyze how website visitors use Neeto and deliver personalized content. Web beacons can also be included in emails We send to determine whether they have been read or acted on. For additional information on cookies, please visit [www.allaboutcookies.org](https://www.allaboutcookies.org). ## 2. How does Neeto use cookies? We use cookies to collect a variety of information for different purposes. Here are examples of the types of information that We collect through cookies: - Information related to Your login so We can remember that You have logged in before or so You can stay logged in after You leave the website. - Number of visitors, the frequency with which the websites and apps are used, the pages viewed, the clicks made, and the total duration of use. - The name of the website visited prior to visiting Our websites and mobile apps. - Information about Your browser, IP address, and browsing preferences. - Whether You are a first-time visitor. - Your viewing preferences (e.g., layout, sizing preferences, language, etc.). Some examples of how We use this information collected through cookies include to: - Remember the activities You are involved in to provide access to those activities each time You log in. - Customize Your visit to Our websites and mobile apps based on prior preferences You made. - Tailor Our marketing messages to You, based on Our understanding or the understanding of Our third-party service providers. - Highlight features We offer that might interest You. - Analyze usage trends across Our user base to improve Our website, mobile apps, and Services, and inform how We can offer You new services. - Visit Our cookies table for details about the cookies used for these purposes. ## 3. Types of cookies We use Some of the cookies We use are first-party cookies, which We create to help make the Services work properly and analyze usage. We also allow certain third-party providers to place third-party cookies to enable third-party features or functionalities or to assist Us with Our analytics and marketing activities. **3.1 Essential cookies:** These cookies are necessary to the workings of the Services. For example, these cookies allow You to access secure areas that require registration and set Your privacy preferences. Because these cookies are essential to providing Services to You, they cannot be disabled. **3.2 Performance cookies (Analytics cookies):** These cookies allow Us or Our third-party analytics providers to collect information and statistics on the use of Our Services by You and other visitors. This information helps Us to improve Our Services and products for the benefit of You and others. **3.3 Functionality cookies:** These cookies provide enhanced functionality, providing chat support, allowing You to complete forms more easily, personalizing content to Your preferences, and selecting Your communications preferences. If You do not enable these cookies or choose to disable them in the future, that could impact Your ability to use certain features. **3.4 Targeting cookies:** These cookies, provided by Our third-party partners, collect information about Your browsing habits, as well as Your preferences for various features and services. They also provide Us with auditing, research, and reporting to know when marketing content has been displayed and how successful it has been. This information allows Us and Our third-party marketing providers to display relevant content. **3.5 Social media cookies:** These cookies are used when information is shared through a social media sharing button (such as a "like" button), or when You link Your Account or engage with Our content on or through a social networking site such as Instagram or X (formerly Twitter). ## 4. Specific tracking technologies we use The table below lists the third-party tracking technologies currently active on Our websites and applications, mapped to the cookie categories described above. | Provider | Category | Purpose | More information | | ---------------- | -------------------------- | ---------------------------------------------------------- | ----------------------------------------------------------------------------------------------------- | | Google Analytics | Performance (Analytics) | Measures website traffic, page views, and visitor behavior | [Google Privacy Policy](https://policies.google.com/privacy) | | Mixpanel | Performance (Analytics) | Tracks product usage patterns and feature adoption | [Mixpanel Privacy Policy](https://mixpanel.com/legal/privacy-policy/) | | Facebook Pixel | Targeting | Measures ad effectiveness and enables targeted advertising | [Meta Privacy Policy](https://www.facebook.com/privacy/policy/) | | Intercom | Functionality | Powers in-app chat support and messaging | [Intercom Privacy Policy](https://www.intercom.com/legal/privacy) | **Consent for EU/UK visitors.** If You are located in the European Economic Area or the United Kingdom, We will ask for Your consent before placing any non-essential cookies (performance, functionality, targeting, and social media cookies) on Your device. Essential cookies do not require consent because they are strictly necessary to provide the Services. If a tool is useful to Us but not strictly necessary to provide a Service You requested, We treat it as non-essential for EU/UK consent purposes. You can withdraw Your consent or change Your cookie preferences at any time through the cookie banner displayed on Our website. ## 5. Duration of cookie storage The time that cookies are stored on Your device will vary, depending on whether the cookies are temporary or persistent. **5.1 Session cookies.** We use temporary session cookies on Our secure pages to assign and register a session ID. This allows You to visit and use Our websites and Services without interruption and provides Us with internal reporting. These cookies expire when You close Your browser. **5.2 Persistent cookies.** Our third-party providers and We use persistent cookies to understand visitors' browsing behavior over a more extended period or to provide additional features or customization. Depending on their function, they can stay on Your device for different lengths, from 24 hours to a week or several years. These cookies survive after Your browser is closed and can be used to recognize Your device when You reopen Your browser and revisit Our websites and apps. ## 6. Cookie management **6.1 All visitors.** There are a number of ways You can manage what cookies are set on Your devices. As mentioned above, deleting or disabling cookies may impact Your ability to use certain features and functionalities. **6.2 Browser settings.** You can disable and/or delete most types of cookies by using Your browser settings. As the means by which to activate or deactivate cookies varies from one web browser to another (e.g., Safari, Chrome, Mozilla Firefox), You should visit Your specific web browser's help menu for more information on cookie preferences. You can also configure Your browser at any time to be notified of the receipt of a cookie, so that You can decide whether You want to accept it or not. Please note that currently, it is technically impossible for You to synchronize Your settings across the different browsers and devices You use. You must therefore set them on each browser/device that You currently use and each time You use a new browser or device. Depending on the region, You may be asked to consent to cookies when You first visit the Neeto Website. ## 7. Disabling cookies If You deactivate cookies, You may continue using certain parts of Our Services and websites. However, some useful features may not work anymore, depending on which cookies You deactivate. For example, You might be unable to use Our chat functionality to ask questions, and content may not be tailored to Your preferences. Please note that if You have disabled one or more cookies, We may continue to use the information that was collected by such cookies before they were deactivated. However, We will cease to collect any new information via the opted-out cookie once a cookie has been deactivated. ## 8. Modification Neeto may update this policy by posting the updates to the Neeto Website. Your continued use of the Services after We post any modifications to this policy will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified policy. ## Links - [Human page](https://www.neeto.com/legal/cookies-policy) # Neeto Data Processing Agreement (DPA) Read Neeto Data Processing Agreement (DPA). This Data Processing Agreement ("DPA") is incorporated into, and is subject to the terms and conditions of, the Agreement between Neeto LLC and the customer entity that is a party to the Agreement. Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service). The parties have entered into an Agreement under which Neeto will process certain Personal Data provided or made available by the Customer in the course of providing Services to the Customer. The parties intend this DPA to be an extension of the Agreement that will outline certain requirements for the processing of such Personal Data. This DPA applies exclusively to Personal Data provided or made available by the Customer to Neeto. ## 1. Scope The parties agree that Customer is a data controller and that Neeto is a data processor in relation to Personal Data that Neeto processes on behalf of Customer in the course of providing the Services under the Agreement. The subject matter of the data processing, the types of Personal Data processed, and the categories of data subjects will be defined by, and/or limited to that necessary to carry out the Services described in, the Agreement. The processing will be carried out until the date Neeto ceases to provide the Services to Customer. The subject matter, duration, nature, and purpose of the processing of the Personal Data as well as the type of Personal Data and categories of data subjects are: - The subject matter of the data processing under this DPA is the Customer Data. - The duration of the processing equals the term of the Agreement plus any limited post-termination period needed to return, delete, or retain Customer Personal Data as described in Section 2.6, unless otherwise requested by Customer in writing and agreed by Neeto. - The nature and purposes of the processing under this DPA is the provision of the Services to the Customer and the performance of Neeto's obligations under the Agreement, including production monitoring and error reporting of Customer's platform and related services. - The categories of the data subjects include (a) any employee or personnel of Customer accessing and/or using the Services through the Customer's account(s) ("Customer Users") and (b) any individual whose information is stored on or collected via the Services at Customer's direction ("Customer's Customers"). The categories of Personal Data include the following: Customers: identification and contact data (name, email, address, contact details); financial information (credit card details, account details, payment information); Customer's Customers: identification and contact data (name, email, contact details), personal interests or preferences (including purchase history, marketing preferences and publicly available social media profile information); IT information (IP addresses, usage data, cookies data, online navigation data, location data, browser data); financial information (credit card details, account details, payment information); any other personal information as configured by Customer. ## 2. Data Protection In respect of Personal Data processed in the course of providing the Services, Neeto shall adhere to the following requirements: **2.1** Neeto will process the Personal Data only in accordance with the written instructions from Customer (the Agreement and this DPA are hereby deemed to be Customer's sole written instructions) and only in compliance with Data Protection Legislation. The nature and purposes of the processing shall be limited to that which is necessary to carry out such instructions, and not for Neeto's own purposes, or for any other purposes except as required by law. If Neeto is required by law to process the Personal Data for any other purpose, Neeto will inform Customer of such requirement prior to the processing unless prohibited by law from doing so. **2.2** Neeto will process the Personal Data only to the extent, and in such manner, as is necessary for the provision of the Services. Neeto may only correct, delete or block the Personal Data processed on behalf of Customer as and when instructed to do so by Customer. **2.3** Neeto will implement and maintain appropriate technical and organizational measures designed to protect the Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall take into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons. The measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of the Personal Data and having regard to the nature of the Personal Data which is to be protected and as a minimum shall be in accordance with the Data Protection Legislation and Good Industry Practice. Customer can read about Our [Security Policy](/legal/security-policy) to know more about security measures taken to protect the data. **2.4** Neeto will take reasonable steps to ensure the reliability and competence of any Neeto personnel who have access to the Personal Data, ensuring in each case that access is strictly limited to those individuals who need to access the relevant Personal Data, as strictly necessary. Neeto will ensure that all Neeto personnel required to access the Personal Data are informed of the confidential nature of the Personal Data and comply with the obligations set out in this DPA. Neeto further ensures that all such individuals shall be under an appropriate obligation of confidentiality. **2.5** Neeto will take all reasonable steps to assist Customer in meeting Customer's obligations under applicable Data Protection Legislation, including Customer's obligations to respond to requests by data subjects to exercise their rights with respect to Personal Data, adhere to data security obligations, respond to data breaches and other incidents involving Personal Data, conduct data protection impact assessments, and consult with supervisory authorities. Neeto will promptly inform Customer in writing if it receives: (i) a request from a data subject concerning any Personal Data; or (ii) a complaint, communication, or request relating to Customer's obligations under Data Protection Legislation. **2.6** Neeto will not retain Personal Data for longer than is necessary to provide the Services or comply with legal obligations. At the end of the Services, or upon Customer's written request, Neeto will securely delete or return (at Customer's election, where technically feasible) Personal Data unless continued storage is required by law, permitted by the Agreement, or necessary for security, fraud prevention, dispute resolution, financial records, or backup retention. Unless a shorter period is required by law, agreed in writing, or technically available through the Services, Neeto will delete Customer Personal Data within 180 days after termination or deletion request. **2.7** Neeto will allow Customer and its respective auditors or authorized agents to conduct audits and inspections during the term of the Services Agreement and for 12 months thereafter, which shall solely include, unless otherwise expressly required by applicable law, providing access to summaries of Neeto's data protection and data security measures and access to personnel used by Neeto in connection with the provision of the Services for purposes of asking questions regarding Neeto's data protection and data security measures. The purposes of an audit pursuant to this paragraph include verifying that Neeto is processing Personal Data in accordance with its obligations under this DPA, the Services Agreement, and applicable Data Protection Legislation. **2.8** If Neeto becomes aware of any accidental, unauthorized or unlawful destruction, loss, alteration, or disclosure of, or access to the Personal Data that is processed by Neeto in the course of providing the Services under the Agreement, a) it shall promptly and without undue delay, and where feasible within 72 hours of becoming aware, provide Customer with: a detailed description of the Security Breach; the type of data that was the subject of the Security Breach; the identity of each affected person, and the steps Neeto takes in order to mitigate and remediate such Security Breach, in each case as promptly as such information can be collected or otherwise becomes available (as well as periodic updates to this information and any other information Customer may reasonably request relating to the Security Breach); and b) take action promptly, at its own expense, to investigate the Security Breach and to identify, prevent and mitigate the effects of the Security Breach and to carry out appropriate recovery actions to remedy the Security Breach. Neeto shall comply at all times with, and assist Customer in complying with its applicable obligations under, Data Protection Legislation. Neeto shall provide reasonable information requested by Customer to demonstrate compliance with the obligations set out in this DPA. Neeto will notify Customer immediately if, in Neeto's opinion, an instruction for the processing of Personal Data given by Customer infringes applicable Data Protection Legislation. ## 3. Sub-processing Customer gives Neeto general written authorization to engage subprocessors in connection with providing the Services. Neeto will not give access to or transfer Customer Personal Data to any subprocessor except as described in this DPA, the Agreement, and the [Subprocessors](/legal/subprocessors) page. Customer hereby consents to Neeto's use of the listed subprocessors for purposes of providing the Services. Neeto has or shall enter into a written agreement with each subprocessor containing data protection obligations not less protective than those in the Agreement and/or this DPA with respect to protection of Customer Personal Data to the extent applicable to the nature of the Services provided by such subprocessor. Neeto shall ensure that any subprocessor processing Customer Personal Data outside the EEA, United Kingdom, or Switzerland is bound by an appropriate transfer mechanism, such as the Standard Contractual Clauses, the UK International Data Transfer Addendum or equivalent UK-approved mechanism where applicable, or an adequacy decision from the relevant authority. Neeto shall maintain an updated list of subprocessors, including their locations, on the [Subprocessors](/legal/subprocessors) page. Neeto shall give notice of intended additions or replacements by updating that page. Neeto will also send an email to Customers who have [subscribed to subprocessor updates](/legal/subprocessors#updates-to-this-page) on that page. Customer may object to a new subprocessor on reasonable data protection grounds by writing to legal@neeto.com within 30 days of the date shown for that change in the [change log](/legal/subprocessors#change-log) on that page. If Customer does not object within that period, the new subprocessor is deemed accepted. Upon Customer's reasonable request, Neeto shall provide information sufficient to demonstrate that subprocessors are bound by data protection obligations substantially similar to those in this DPA. Customer acknowledges that subprocessor agreements may contain confidential information or disclosure restrictions. Where direct copies cannot be provided, Neeto may provide summaries, redacted copies, or other reasonable evidence of compliance. Certain features of the Services use third-party AI model providers. These AI providers are subprocessors and are listed on the [Subprocessors](/legal/subprocessors) page. For AI features, Neeto sends an AI provider only the Customer Personal Data needed to fulfill the specific request made through the feature. Neeto also uses an AI provider for automated spam and abuse screening of email content and public-facing pages; Customer may request an opt-out from AI spam screening by contacting Neeto support and completing account verification. Neeto does not use Customer Personal Data to train AI models. Neeto's AI subprocessors are not permitted to use Customer Personal Data to train their models. A feature-by-feature description of what each AI feature sends is available at [How Neeto uses AI](/legal/how-neeto-uses-ai). ## 4. List of subprocessors The Processor currently commissions these [Subprocessors](/legal/subprocessors). ## 5. International Data Transfer Where Neeto transfers Customer Personal Data outside the European Economic Area (EEA), the United Kingdom, or Switzerland to a country not recognized as providing an adequate level of protection, Neeto shall ensure the transfer is covered by an appropriate transfer mechanism under applicable Data Protection Legislation. For transfers subject to the GDPR, Neeto shall ensure such transfers comply with GDPR Article 46 by implementing the Standard Contractual Clauses (SCCs) as set forth in Commission Implementing Decision (EU) 2021/914. Unless the parties agree otherwise in writing, Module Two (controller-to-processor) applies to transfers from Customer to Neeto, and Module Three (processor-to-processor) applies to onward transfers from Neeto to subprocessors. The SCCs are incorporated into this DPA by reference and apply to all transfers of Customer Personal Data to Neeto or its subprocessors in third countries. Neeto shall provide a copy of the applicable SCCs to Customer upon request. For transfers of Customer Personal Data subject to the UK GDPR, the parties agree that the UK International Data Transfer Addendum to the EU Standard Contractual Clauses issued by the UK Information Commissioner's Office (or any successor transfer mechanism approved under UK law) is incorporated into and forms part of this DPA, where required. Where the UK International Data Transfer Addendum applies, it shall be deemed completed, including Tables 1, 2, and 3, using the information set out in this DPA, the underlying Agreement between the parties, and the Customer's account information, unless the parties agree otherwise in writing. For the purposes of Table 4 of the UK International Data Transfer Addendum, neither party may end the Addendum as set out in Section 19 of the Addendum. For transfers of Customer Personal Data subject to the Swiss Federal Act on Data Protection ("FADP"), the SCCs apply as adapted for Switzerland: references to the GDPR shall be read as references to the FADP, the Swiss Federal Data Protection and Information Commissioner (FDPIC) is the competent supervisory authority, and data subjects in Switzerland may enforce their rights in Switzerland. Neeto shall conduct a Transfer Impact Assessment (TIA) for any transfer of Customer Personal Data to a third country, in accordance with applicable Data Protection Legislation and regulatory guidance, including guidance issued by the European Data Protection Board (EDPB), the UK Information Commissioner's Office (ICO) for transfers subject to the UK GDPR, and the Swiss Federal Data Protection and Information Commissioner (FDPIC) for transfers subject to the FADP. The TIA will evaluate the laws and practices of the third country and implement supplementary measures, if necessary, to ensure an adequate level of protection equivalent to that in the EEA, the United Kingdom, or Switzerland, as applicable. Neeto shall document TIAs and make summaries available to the Customer upon request. Upon termination of the Agreement or at Customer's written request, Neeto shall delete or return Customer Personal Data, including data transferred to third countries, in accordance with Section 2.6. Neeto shall ensure that subprocessors comply with substantially similar deletion or return obligations. ## 6. Rights and Obligations of Customer with respect to Processing of Personal Data Customer shall, in its use of the Services, at all times process Personal Data, and provide instructions for the processing of Personal Data, in compliance with applicable Data Protection Legislation, including the General Data Protection Regulation (Regulation (EU) 2016/679) and the UK GDPR, where applicable. Customer shall ensure that its instructions comply with all laws, rules and regulations applicable in relation to the Personal Data, and that the processing of Personal Data in accordance with Customer's instructions will not cause Neeto to be in breach of applicable Data Protection Legislation. Customer is solely responsible for the accuracy, quality, and legality of (i) the Personal Data provided to Neeto by or on behalf of Customer, (ii) the means by which Customer acquired any such Personal Data, and (iii) the instructions it provides to Neeto regarding the processing of such Personal Data. Customer shall not provide or make available to Neeto any Personal Data in violation of the Agreement or otherwise inappropriate for the nature of the Services. The Customer may audit Neeto's compliance with this DPA, including international data transfer obligations, as described in Section 2.7. ## 7. Definitions "**Data Protection Legislation**" means all applicable laws relating to privacy and the processing of Personal Data that may exist in any relevant jurisdiction, including, where applicable, the guidance and codes of practice issued by the supervisory authorities. Data Protection Legislation includes, as applicable, the General Data Protection Regulation (Regulation (EU) 2016/679), the UK GDPR, the UK Data Protection Act 2018, the Swiss Federal Act on Data Protection (FADP), the ePrivacy Directive 2002/58/EC and local implementing laws, the California Consumer Privacy Act as amended by the California Privacy Rights Act, the Brazilian Lei Geral de Protecao de Dados, and any legislation or regulation that amends, replaces, re-enacts, or consolidates them. "**Good Industry Practice**" means, in relation to any activity and under any circumstance, exercising the same skill, expertise and judgement and using facilities and resources of a similar quality as would be expected from a person who: (a) is skilled and experienced in providing the services in question, seeking in good faith to comply with his contractual obligations and seeking to avoid liability arising under any duty of care that might reasonably apply; (b) takes all proper and reasonable care and is diligent in performing his obligations; and (c) complies with the Data Protection Legislation. "**data controller**", "**data processor**", "**subprocessor**", "**data subject**", "**processing**", and "**appropriate technical and organizational measures**" shall be interpreted in accordance with applicable Data Protection Legislation in the relevant jurisdiction. ## Links - [Human page](https://www.neeto.com/legal/data-processing-agreement) # Neeto DMCA policy Read Neeto DMCA policy. We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If You believe any materials accessible on or from this site (the "Website") infringe Your copyright, You may request the removal of those materials (or access to them) from the Website by submitting written notification to Our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following: - Your physical or electronic signature. - Identification of the copyrighted work You believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works. - Identification of the material You believe to be infringing in a sufficiently precise manner to allow Us to locate that material. - Adequate information by which We can contact You (including Your name, postal address, telephone number, and, if available, email address). - A statement that You have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law. - A statement that the information in the written notice is accurate. - A statement, under penalty of perjury, that You are authorized to act on behalf of the copyright owner. Our designated copyright agent to receive DMCA Notices is Neeraj Singh. He can be reached at legal@neeto.com or by mail at 382 NE 191st St PMB 39793, Miami, FL 33179, USA. Neeto also maintains designated-agent information with the U.S. Copyright Office as required for service-provider DMCA safe-harbor procedures. If Our public agent information changes, We will update this page and the Copyright Office designation as required. If You fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, Your DMCA Notice may not be effective. Please be aware that if You knowingly materially misrepresent that material or activity on the Website is infringing Your copyright, You may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA. ## Counter notification procedures If You believe that material You posted on the Website was removed or access to it was disabled by mistake or misidentification, You may file a counter notification with Us (a "Counter Notice") by submitting written notification to Our copyright agent designated in this document. Pursuant to the DMCA, the Counter Notice must include substantially the following: - Your physical or electronic signature. - An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled. - Adequate information by which We can contact You (including Your name, postal address, telephone number, and, if available, email address). - A statement under penalty of perjury by You that You have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled. - A statement that You will consent to the jurisdiction of the Federal District Court for the judicial district in which Your address is located (or if You reside outside the United States for any judicial district in which the Website may be found) and that You will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue. Our designated agent to receive Counter Notices is Neeraj Singh. He can be reached at legal@neeto.com or by mail at 382 NE 191st St PMB 39793, Miami, FL 33179, USA. The DMCA allows Us to restore the removed content if the party filing the original DMCA Notice does not file a court action against You within ten business days of receiving the copy of Your Counter Notice. Please be aware that if You knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, You may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA. ## Repeat infringers It is Our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers. ## Links - [Human page](https://www.neeto.com/legal/dmca-policy) # NeetoSign Electronic signature disclosure Read NeetoSign Electronic signature disclosure. This disclosure is for people who have been asked to sign a document through NeetoSign. You do not need a Neeto account to sign, and most people who read this page will never have one. Please read it before you sign — U.S. law requires that you receive this information, and that you agree to it, before an electronic signature counts as your signature. This page covers NeetoSign only. It is not the [Neeto Terms of Service](/legal/terms-of-service), which is the contract between Neeto and the customers who subscribe to our products. Nothing on this page makes you a Neeto customer or binds you to that agreement. ## The short version - **Signing electronically is your choice.** You can decline and ask the sender to complete the document another way. - **Read the document before you sign it.** If you have questions about what is in it, ask the sender. - **You get a copy automatically.** When everyone has signed, the completed PDF is emailed to you as an attachment. You do not need an account, a login, or a live link to keep it. - **You can ask for it on paper.** Ask the sender first — it is their document. - **You can change your mind before you sign.** Declining costs nothing. - **This consent covers one document at a time.** Agreeing today does not sign you up for anything else. ## What you are agreeing to Before you can sign, NeetoSign asks you to confirm that you agree to use electronic records and electronic signatures for the document in front of you. When you tick that box, you are agreeing to two things: 1. That the document may be given to you electronically instead of on paper. 2. That the mark you apply — a drawn, typed, or uploaded signature or initials — is intended as your signature, with the same effect as signing with a pen. Before signing, make sure you have reviewed the document and understand what it says. If you have questions about its contents, ask the sender before you sign. Electronic signatures are recognized in the United States under the Electronic Signatures in Global and National Commerce Act (the "E-SIGN Act") and the Uniform Electronic Transactions Act ("UETA") as adopted by most states, and in the European Union and United Kingdom under eIDAS. Other countries have their own laws. Whether a document is legally enforceable depends on the document itself and the law that applies to it — not on the software used to sign it. NeetoSign provides signing software, not legal advice. ## What counts as your signature Your signature is the mark you apply in the signing session, together with the record NeetoSign keeps of you applying it. That record is part of what makes the signature yours, so it is worth knowing what is in it. See [What we record when you sign](#what-we-record-when-you-sign) below. Some documents also ask you to fill in fields — your name, a date, a text box, a checkbox, a choice from a list. Those entries are part of the signed document too. Not everyone who receives a document is asked to sign one. A document may also be sent to you for review and approval, or simply so that you receive a copy when it is finished. If you are asked to review rather than sign, this disclosure still applies to the records you receive and to your approval. ## Getting a copy of what you signed **By email, automatically.** When every party has completed the document, NeetoSign emails the finished PDF to everyone involved, as an attachment. It is yours to keep forever — save it, print it, or forward it. Nothing expires and no link has to stay alive for you to open it later. The finished PDF is sealed, which means it carries a tamper-evident digital seal: if anyone alters a page afterwards, the seal breaks and a PDF reader will say so. It also carries an audit certificate, described below. **On paper, if you prefer.** You have the right to request a paper copy of any document you sign, and of this disclosure. The sender is usually the best source, because it is their document — they hold the original and they can send it to you directly. They set their own terms and may charge you for it; that is between you and them. If you cannot get a copy from the sender, write to legal@neeto.com from the email address the document was sent to and tell us which document you need. We will work with the sender to arrange it, and we will tell you whether any reasonable printing and postage charges apply before we process the request. Please allow up to 10 business days for post. We will check that the request is really yours before we send anything. An email saying the right things is not enough on its own — a From line can be forged — so expect us to ask you to confirm a postal address, and expect us to go back to the sender to confirm you are who you say you are. We would rather be slow than post someone's contract to a stranger. ## Withdrawing your consent You can withdraw your consent to sign electronically at any time before you sign. There is no fee and no penalty. **How.** Open the document and use **Decline** in the signing screen. You will be asked for a reason; it is optional, but the sender sees whatever you write, so a line explaining that you would rather sign on paper saves everyone a round trip. You may also simply reply to the sender and tell them. **What happens then.** Declining stops the document. The sender is notified, nobody else is asked to sign it, and it cannot be completed in that form. If you still want to enter into the agreement, arrange it with the sender directly — they can send a paper version, or a fresh document if something needed changing. **What it does not undo.** Withdrawing consent applies from that point onward. It does not unwind a document you have already completed. A signed document is a signed document; getting out of one is a matter between you and the other party, not something a software setting can reverse. Ignoring the document has much the same practical effect as declining — it will not be completed — but it leaves the sender guessing. Declining tells them. ## What this consent covers Your consent applies to the document in front of you. It is not an ongoing arrangement, it does not cover future documents from the same sender, and it does not cover documents from anyone else. Each new document asks again. If the wording of this disclosure changes, that does not alter what you already agreed to. This page always shows the date it was last updated, and we record which version of it you were shown. Only the current version lives at this address, so if you need the exact text that was in front of you on the day you signed, ask us and we will send it to you. ## What you need to sign electronically You will need: - An email address you can receive mail at, and the ability to open attachments sent to it. - A device with an internet connection — a computer, tablet, or phone. - A current version of a major browser — **Chrome**, **Safari**, **Firefox**, or **Edge** — with JavaScript and cookies enabled. A phone or tablet browser is fine; NeetoSign is built to be signed on one. Very old built-in browsers, and the cut-down web views inside some apps, may not work. - A PDF reader, to open and keep the completed document. Most browsers, phones, and computers include one. - Enough storage to save the file, or a printer, if you want to keep your own copy — and we recommend that you do. If your setup cannot meet these requirements, you can still complete the document on paper. Ask the sender, or write to legal@neeto.com. These requirements are for signing. They are not a condition of keeping what you have signed: the completed document reaches you as an email attachment and is yours from that moment, held in your inbox rather than behind our software, so nothing we change later can put it out of reach. One promise we deliberately do not make: telling you when these requirements change. Neeto has no address book for signers, so we cannot write to everyone who has ever signed. Instead, the current version is always on this page, and you will meet it before you sign again. You can decline then, at no charge. ## Keeping your email address current NeetoSign reaches you at the address the sender used, and the completed document is delivered there. Neeto does not hold an address book for signers — you are not our customer and we have no account of yours to update — so if your address changes, tell **the sender** before the document is completed. If you have already lost access to the address a completed document went to, write to legal@neeto.com and we will help you get another copy, subject to the checks described above. ## What we record when you sign Every completed document carries an audit certificate as part of the PDF. It records the document's name and identifier, a digital fingerprint of the original file, who sent it, and when it was completed. Then, for each person who signed or approved it: their name and email address, when they did it, the IP address they did it from, the browser they used, and that they agreed to this disclosure. That last one is labelled **Electronic records consent**, and gives the version you were shown and the moment you accepted it. That line is the point of the rest of them. A signature is worth what the record of it is worth, and the record of your agreement now travels inside the same sealed file as the signature it justifies — so you can produce it yourself, without asking anyone. It is the record, not the wording. The certificate names the version you accepted; it does not reproduce the text of it. If you need that text, ask us — see [What this consent covers](#what-this-consent-covers) above. Two things follow from "completed" that are worth being plain about. A document that is declined never completes, so no certificate is produced for it — the decline is recorded and the sender is told, but there is no finished PDF for a certificate to sit in. And someone who was sent the document only to receive a copy is not listed on it, because they were never asked to do anything. This is what makes the signature evidence rather than a picture of a signature, and it is why the certificate travels inside the same sealed file as the document itself. Everyone who receives the completed document receives the certificate with it — including you. Neeto handles this information as described in our [Privacy policy](/legal/privacy-policy). In the language of that policy and of data-protection law generally, the sender is the controller of the document and its contents; Neeto processes it on their behalf. ## Who is responsible for the document Neeto provides the software. The document itself — what it says, whether it is appropriate, and what it obliges you to do — is the responsibility of the person or company who sent it. Neeto is not a party to it and does not review its contents. So: questions about **what you are signing** go to the sender. Questions about **how NeetoSign works**, or about getting a copy, come to us. ## Questions Write to us at legal@neeto.com. If you are asking about a specific document, it helps to send us the email address it was sent to and the name of the document. ## Links - [Human page](https://www.neeto.com/legal/electronic-signature-disclosure) # General Data Protection Regulation (GDPR) Read General Data Protection Regulation (GDPR). _Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service)._ The General Data Protection Regulation (EU) 2016/679 ("GDPR") is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to individuals over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. As a Processor of Your end user data, We take security and privacy very seriously, and have taken a number of steps toward GDPR compliance. This page will provide You with an overview of these activities and related information. ## 1. Compliance activities Below You can find a list of steps taken towards GDPR compliance: - Completed an audit of information systems identifying the data We collect, where and why We store it, and what Our process is for deleting it. - Improved company procedures related to security and privacy. - Updated Our [Privacy Policy](/legal/privacy-policy) to reflect the core privacy principles. - Consolidated information about Our third-party vendors and obtained data processing agreements from them. - Designated a privacy contact to handle data-protection inquiries. - Created a [Data Processing Agreement](/legal/data-processing-agreement) for customers who collect data from EU users. ## 2. Third-party vendors We only rely on trusted third parties to process sensitive data. The full list of third-party vendors can be found in Our list of [subprocessors](/legal/subprocessors). ## 3. Privacy contact For any questions or concerns about how We handle personal data, You can reach Our privacy contact, Neeraj Singh, at legal@neeto.com. You can also write to him at 382 NE 191st St PMB 39793, Miami, FL 33179, USA. ## 4. Data processing agreement We offer a [Data Processing Agreement](/legal/data-processing-agreement) to Our customers who collect data from users in the EU, EEA, United Kingdom, Switzerland, or other regions where a processor agreement is required. Our DPA is incorporated into the Terms of Service, so no separate signature is required unless Neeto and Customer agree otherwise in writing. ## Links - [Human page](https://www.neeto.com/legal/gdpr) # How Neeto uses AI and your data Read How Neeto uses AI and your data. Some Neeto features use third-party AI models to save you time — transcribing recordings, summarizing content, answering scheduling questions, and keeping our platform free of spam. We know that "AI" on a subprocessor list raises a fair question: *what exactly of my data is being sent, to whom, and what happens to it there?* This page answers that question feature by feature. ## The short version - **No training on your data.** Neeto does not use your data to train AI models. Our AI providers are not allowed to use your data to train their models either. There is no setting that turns this on; it simply cannot happen. This commitment is part of our [Terms of Service](/legal/terms-of-service). - **Data is sent to an AI provider only when you use an AI-powered feature.** If you never use any AI feature, none of your data is sent to an AI provider. The only exception is our automated spam screening. Because Neeto offers a generous free tier, many spammers try to use our platform to send spam emails. To protect our platform and our customers, we use AI (Google Gemini) to check email content whenever you change it, to make sure the content is not spam. If you prefer not to have your content sent to AI for spam screening, please contact our support team before using the service. We can verify your account and, if approved, you will be opted out of automated AI spam screening. - **Only what the request needs.** When you use an AI feature, only the content required for that specific request is sent — not your account details, not your payment information, and not other data in your account. - **Short, defined retention.** AI providers process each request individually and retain your input very briefly, or not at all: OpenAI retains API data for at most 30 days for abuse monitoring before deletion, and Google retains Gemini API logs only for a limited period to detect policy violations. - **The same contracts protect it.** AI providers act as subprocessors under our [Data Processing Agreement](/legal/data-processing-agreement) and are listed on our [Subprocessors](/legal/subprocessors) page. If we add or replace an AI provider, you receive notice and may object, as described there. ## What each AI feature sends | Feature | What is sent | AI provider | When data is sent | | ------------------------------------------------------------ | ----------------------------------------------------------------------------------------------- | ------------------ | ------------------------------------------------ | | Neeti (AI assistant for all Neeto products) | The messages you type to Neeti and the business context needed to answer them | Google Gemini | Only when you chat with Neeti | | Recording transcription & AI summary (NeetoRecord) | The audio you ask to have transcribed and the transcript or text you ask to have summarized | OpenAI | Only when you request a transcription or summary | | Workflow assistant and automation tools (all Neeto products) | The workflow details you type, used to suggest a name for the rule | OpenAI | Only when you build a workflow | | Spam & abuse detection (all Neeto products) | Email content when you create or change it; public-facing pages such as public scheduling pages | Google Gemini | Automated (contact support to opt out) | ## Our AI providers do not use your data to train their models - **OpenAI.** Data sent to the OpenAI API is not used to train OpenAI's models. OpenAI retains API inputs and outputs for up to 30 days solely for abuse monitoring, after which they are deleted. See [OpenAI's enterprise privacy commitments](https://openai.com/enterprise-privacy/). - **Google (Gemini).** Under the Gemini API paid terms, Google does not use prompts or responses to improve its products or train its models. Logs are kept only for a limited period to detect violations of Google's Prohibited Use Policy. See the [Gemini API terms](https://ai.google.dev/gemini-api/terms). - **Anthropic.** As of the last update of this page, Neeto does not use any Anthropic services. If that changes, we will update this page and our [Subprocessors](/legal/subprocessors) list first. All data sent to AI providers is encrypted in transit using TLS. ## What Neeto does not do Neeto does not use your bookings, messages, recordings, transcripts, attachments, or any other Customer Data to train AI models. Our AI providers are not allowed to use your data to train their models either. There is no setting that turns this on; it is simply not something Neeto does. We do not sell your data. AI-generated output from your data belongs to you, just like the rest of your Customer Data. ## Questions If you have questions about how a specific feature handles your data, or you would like to review our Data Processing Agreement before signing up, write to us at legal@neeto.com. ## Links - [Human page](https://www.neeto.com/legal/how-neeto-uses-ai) # Neeto Privacy policy Read Neeto Privacy policy. This Privacy Policy describes how Neeto collects, uses, and shares Your personal information, as well as Your choices and rights with respect to Your personal information. Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service). ## 1. Scope This Privacy Policy applies to information that relates to You that Neeto receives or collects when You interact with the Services. This Privacy Policy does not apply to any third-party links, services, websites, or software, such as third-party applications that may be integrated into the Services via API. Those services, websites, and software are subject to their own terms and privacy policies, and You should read those carefully. ## 2. Our role and the two types of data When You use Neeto, there are two distinct categories of data involved: **Neeto Account and Service Data (Neeto as Controller).** This is data We collect directly from You to create and maintain Your account, process billing, provide support, and improve Our Services — for example, Your name, email address, billing details, login activity, and usage analytics. Neeto decides why and how this data is collected and used, which means We act as the data controller for it. **Customer Data (Neeto as Processor).** This is the content that You, Your team members, and Your own customers create, upload, or store inside Your Neeto workspace — for example, tickets, knowledge-base articles, form responses, chat transcripts, video recordings, and file attachments. You decide what Customer Data is collected and how it is used; Neeto only processes it on Your instructions in order to provide the Services. This means We act as a data processor (or service provider) for Customer Data. **Data We process on Your instructions.** Our processing of Customer Data is governed by the instructions You give Us through the Services and, where applicable, by Our [Data Processing Agreement (DPA)](/legal/data-processing-agreement). The DPA describes the categories of data processed, the purposes and duration of processing, Our security obligations, and Your rights as the data controller. If there is any conflict between this Privacy Policy and the DPA with respect to Customer Data, the DPA prevails. ## 3. Information We Collect We collect and receive the following types of information: ### Information You Provide to Us: **3.1 Account Information:** To create an account for the Services or to enable certain features, We require that You provide Us with information for Your account such as name, email, password, and authentication credentials. If You sign up for a paid subscription, We (or Our payment processors) may need Your billing details such as credit card information, banking information, and billing address. **3.2 Video and Other Customer Data:** In using the Services, Our customers submit or upload video recordings, seek user support, or provide other Customer Data to Us. Our use of and processing of Customer Data is governed by Our Terms of Service. **3.3 Other Information You Provide:** We receive other information from You when You choose to interact with Us in other ways, such as if You sign up for one of Our webinars or e-books, participate in a research study, contest, sweepstake, or event, apply for a job, or otherwise communicate with Us. ### Information We Collect Automatically: **3.4 Usage Data:** We automatically collect usage data about how You interact with the Services when You use them. For example, this could be actions You take on the Services, such as the number of videos You have recorded or viewed, Your sharing activity, or what third-party integrations You enabled. **3.5 Log Data:** Our servers automatically log certain types of data when You visit or use Our Services, for example, when You navigate through the Neeto Website. This data is stored in Our log files and includes Internet Protocol (IP) address, type of device, operating system or browser, unique device identifiers, browser settings, date and time You visited or used Our Services, the referring website, URL parameters, and error and crash reporting data. **3.6 Information from Cookies and Similar Technologies:** A cookie is a small piece of information that is downloaded to Your device by Your browser when You visit a website. We use cookies or similar technologies (including third-party cookies) to remember Your preferences, understand how You interact with Our Services or emails that We send You, maintain the security of Our Services, and administer, improve, and promote Our Services. You can configure Your browser to prevent cookies, but please note that disabling cookies may make some features or functionality unavailable to You. For more information about the cookies We use, please see Our [Cookie Policy](/legal/cookies-policy). ### Information We Receive from Third Parties: **3.7 Third-Party Integrations:** Third parties may create integrations built on Neeto technology so that their applications can interoperate with Neeto. If You choose to enable an integration, the third party may share some information about You with Us to make Your experience more seamless, such as Your name, email, or other content or information needed to facilitate the integration. Additionally, if You sign up or log in to Our Services using one of Our single-sign-on providers (e.g., Google, Apple, etc.), We collect authentication information provided to Us by the provider to allow You to log in. **3.8 Google API Services User Data Policy:** Use and transfer of information received from Google APIs will adhere to [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. **3.9 Marketing Information:** We may receive marketing or demographic information about You from third parties or partners, for example, data about Your organization or industry or other public information from sources like social media or online professional profiles. We may combine this information with other data We already have to improve Your experience with Our Services or inform You of Services We think may be of interest to You. ## 4. How We Use Your Information We use Your information for the following purposes and on the following legal bases: - **To provide and maintain Our Services.** _(Legal basis: performance of a contract with You.)_ - **To provide AI-powered features You use,** such as transcription, summaries, and the Neeti assistant. When You use an AI feature, We send only the content needed for that request to the AI subprocessors listed on Our [Subprocessors](/legal/subprocessors) page, and only to return the result You asked for. Neeto does not use Your data to train AI models. Our AI providers are not allowed to use Your data to train their models either. For a feature-by-feature description, see [How Neeto uses AI](/legal/how-neeto-uses-ai). _(Legal basis: performance of a contract with You.)_ - **To analyze and improve Our Services.** _(Legal basis: Our legitimate interest in improving the Services.)_ - **To keep Our Services secure** and protect against fraud, abuse, and intrusion. This includes automated AI screening of email content and public-facing pages for spam; You may request an opt-out by contacting support and completing account verification. _(Legal basis: Our legitimate interest in maintaining the security of the Services and protecting Our users.)_ - **To provide user support,** information, and services requested by You. _(Legal basis: performance of a contract with You.)_ - **To send important account or security notifications.** _(Legal basis: performance of a contract with You and Our legitimate interest in keeping You informed about Your account.)_ - **To promote Our Services** in accordance with applicable laws and regulations. _(Legal basis: Our legitimate interest in marketing Our Services, or Your consent where required by law.)_ If You would like to unsubscribe from Our marketing emails, click the "unsubscribe" link at the bottom of the email. You can also update Your notification preferences in Your Account settings. - **To comply with Our legal obligations,** including responding to a court order or other valid legal process. _(Legal basis: compliance with a legal obligation.)_ - **For other purposes with Your consent.** _(Legal basis: Your consent.)_ Please keep in mind that You control Your Account and associated data. We use Customer Data according to Our customers' instructions and Our Terms of Service. Customers are able to: (1) restrict, remove, disclose, and access content and information associated with the Account in their Workspaces; (2) grant, deny, or limit access to those Accounts and Workspaces; and (3) configure the privacy settings for those Accounts and Workspaces. If information is aggregated or de-identified so that it can no longer be reasonably associated with an identifiable person, We may use it for any lawful purpose. ## 5. How We Share Your Information We share information outside of Neeto only as described below: - **Trusted Third Parties:** We disclose information to Our service providers or other third parties so they can help Us provide Our Services and run Our business. Examples include storing Customer Data, payment processing, delivering emails, and providing AI-powered features You choose to use. We will only disclose the information necessary for these parties to perform their services for Us, and they will be bound by contractual obligations to protect Your personal information. Trusted third parties specifically exclude data brokers, advertising networks, and any other parties that would use the data for their own commercial purposes. - **Other Users:** When You collaborate with others, We display Your basic account or profile information for context. For example, if You share a knowledge base article with another user, We will let them know that it was You who shared it. - **Administrators:** If You join an organization owned by another person or entity, the administrator of that organization has the right to access the content in it. Customers and their authorized users may choose to share and disclose information according to their own policies. Additionally, if You sign up for Neeto with an email domain that is owned or managed by Your employer or organization, We may share the fact that You have an account with Us and some basic account information with Your employer or organization. - **Change in Business Structure:** If Neeto is involved in a merger, acquisition, public offering, asset sale, insolvency, bankruptcy, or similar change in Our business structure, We may need to disclose Your information to those involved in the transaction, subject to confidentiality requirements. - **For Legal Reasons:** We may release Your information if We believe it is necessary to comply with the law, regulation, valid legal process, an enforceable government request, to prevent fraud or a security breach, enforce Our policies or agreements, or protect Our or others' rights, property, or safety. - **With Your Consent:** We will otherwise share Your information only with Your consent. For example, if You choose to enable a third-party integration, We may share account information and/or content from Your account, but only as authorized by You when You enable or use the integration. - **No Sale of Personal Data:** We do not sell Your personal data. We also do not share Your personal data for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. We have not sold or shared personal data for those purposes in the preceding twelve months. ## 6. How We Protect Your Information We are committed to protecting Your information from unauthorized access, use, disclosure, and loss. We use industry-standard security practices to keep Your information secure, such as encryption, access controls, physical security measures, and internal reviews of data collection, use, and storage. Our [Security Policy](/legal/security-policy) has more information about this. ## 7. Data Retention We will retain the information You store on Our Services for the duration Your Account remains active or for the period reasonably necessary to provide You the Services. If You delete Your Account or Your content, We will permanently delete Your account or content within 180 days, unless a shorter period is required by law, agreed in writing, or technically available through the Services. We may retain limited information for longer where necessary to comply with legal obligations, resolve disputes, enforce Our agreements, maintain security, prevent fraud or abuse, or preserve financial and audit records. For any other information We may receive or collect from You, We will retain that information only for the period reasonably necessary to fulfill the purposes described in this Privacy Policy. ## 8. Your Rights Individuals in the European Economic Area, the United Kingdom, and across the globe have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, You may have the following rights: - **Right of access:** You may request a copy of the personal data We hold about You. - **Right to rectification:** You may request that We correct or update inaccurate or incomplete personal data. - **Right to erasure:** You may request that We delete Your personal data, subject to certain exceptions. - **Right to restrict processing:** You may request that We limit how We use Your personal data. - **Right to data portability:** You may request a copy of Your personal data in a structured, commonly used, and machine-readable format. - **Right to object:** You may object to Our processing of Your personal data where We rely on legitimate interest as the legal basis. - **Right to withdraw consent:** Where We rely on Your consent to process Your personal data, You may withdraw that consent at any time. - **Right to lodge a complaint:** You have the right to lodge a complaint with Your local data protection authority if You believe that We have not complied with applicable data protection laws. You can exercise most of these rights through Your Neeto Account. For example, if You wish to delete Your personal information from Neeto, You may permanently delete Your Account. You can also access and update Your Account information via Your account settings page. If You are unable to exercise Your rights through Your Neeto Account, please send an email to support@neeto.com. ## 9. Age Requirement The Services are intended only for individuals at least 18 years old. If You are under 18 years old, You are not allowed to sign up for Neeto, and please do not send any personal information about Yourself to Neeto. If You believe that someone under 18 has provided Us with personal information in violation of this Privacy Policy, please send an email to legal@neeto.com and We will take steps to delete the information. ## 10. Choice in Providing Personal Information to Neeto When interacting with the Services, You choose what personal information and how much information You provide to Us. Your choice may affect Our ability to provide the Services. At any time, You can cancel Your account and delete all the information that Neeto has collected about You. ## 11. Browser Tracking Signals Neeto honors Global Privacy Control (GPC) signals where required by applicable law. When We detect a GPC signal from Your browser, We will treat it as a valid opt-out request for the sale or sharing of personal information, as applicable. To determine whether third-party services honor browser-based opt-out signals, please read their privacy policies. ## 12. Modifications Neeto may update this Privacy Policy by posting the updates to the Neeto Website. Your continued use of the Services after We post any modifications to this Privacy Policy will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified Privacy Policy. ## 13. No Rights of Third Parties This Privacy Policy does not create rights enforceable by third parties, nor does it require disclosure of any personal data relating to users of the Services. ## 14. International Data Transfers Our Services are hosted in the United States. If You access the Services from outside the United States, please be aware that Your information may be transferred to, stored, and processed in the United States or other countries where Our service providers operate. These countries may have data protection laws that differ from those in Your jurisdiction. Where We transfer personal data outside the European Economic Area or the United Kingdom, We rely on appropriate safeguards recognized by applicable law, such as the European Commission's Standard Contractual Clauses (SCCs), to ensure that Your personal data receives an adequate level of protection. ## 15. For EU and UK Residents We collect, process, use, and are responsible for Your personal information. When We do so, We are regulated under the General Data Protection Regulation (EU) 2016/679 ("GDPR"), which applies across the European Union and EEA, and the UK General Data Protection Regulation as retained under the Data Protection Act 2018 ("UK GDPR"), which applies in the United Kingdom. The legal bases on which We process Your personal data are described in Section 4 above. Neeto has appointed the [DPR Group](https://www.dpr.eu.com) as Our EU representative as required by Article 27 of the GDPR, and as Our UK representative as required by Article 27 of the UK GDPR. If You are located in the EU, the EEA, or the United Kingdom, You may also contact the DPR Group, as an alternative to the contact channels in Section 8, regarding matters pertaining to Our processing of Your personal data. If You believe that Our processing of Your personal data infringes applicable data protection law, You have the right to lodge a complaint with Your local data protection supervisory authority. ## 16. For California Residents If You are a California resident, the California Consumer Privacy Act of 2018 ("CCPA") as amended by the California Privacy Rights Act of 2020 ("CPRA") provides You with specific rights regarding Your personal information. In the preceding twelve months, We may have collected the categories of personal information described in Section 3 of this Privacy Policy, including identifiers, commercial information, internet or electronic network activity information, geolocation information at the city or region level, professional or employment information, and inferences derived from usage and marketing information. We collect this information from You, Your use of the Services, Your organization, integrations You enable, and service providers or partners as described in this Privacy Policy. We use and disclose this information for the business and commercial purposes described in Sections 4 and 5. Depending on how You use the Services, We may process sensitive personal information, such as account login credentials, payment-related information, or the contents of communications You direct Us to process. We use sensitive personal information only for permitted purposes, such as providing the Services, securing accounts, processing payments, preventing fraud or abuse, and complying with law. We do not use sensitive personal information to infer characteristics about You. California residents have the following rights, subject to applicable limits and exceptions: - **Right to know:** You have the right to request that We disclose the categories and specific pieces of personal information We have collected about You, the categories of sources from which that information is collected, the business purpose for collecting the information, and the categories of third parties with whom We share it. - **Right to delete:** You have the right to request that We delete the personal information We have collected from You, subject to certain exceptions. - **Right to correct:** You have the right to request that We correct inaccurate personal information We maintain about You. - **Right to opt out of sale or sharing:** We do not sell or share Your personal information as those terms are defined under the CCPA/CPRA. - **Right to non-discrimination:** We will not discriminate against You for exercising any of Your CCPA/CPRA rights. To exercise any of these rights, please send an email to support@neeto.com. We will verify Your identity before fulfilling any request. You may also designate an authorized agent to make a request on Your behalf. ## 17. Contact Us If You have questions or concerns about this Privacy Policy or Our data practices, please contact Us at: - **Email:** legal@neeto.com - **Mailing address:** 382 NE 191st St PMB 39793, Miami, FL 33179, USA For data protection inquiries specifically, You can reach Our privacy contact, Neeraj Singh, at legal@neeto.com. ## Links - [Human page](https://www.neeto.com/legal/privacy-policy) # Subprocessors Read Subprocessors. Neeto LLC is a data processor and engages certain onward subprocessors that may process personal data submitted to Neeto's services by the Controller. These subprocessors are listed below, with a description of the service and the location where data is hosted. This list may be updated from time to time in accordance with the terms of the [Data Processing Agreement](/legal/data-processing-agreement). Neeto will update this page when it adds, replaces, or removes a subprocessor that may process Customer Personal Data. See [Updates to this page](#updates-to-this-page) for how to be notified of changes and how to object to a new subprocessor. ## AI subprocessors Some Neeto features use AI models from Google (Gemini) and OpenAI. These providers receive data only when you use an AI feature. For example, data is sent when you chat with the Neeti assistant, ask for a transcription, or ask for a summary. Only the content needed for that request is sent. The only exception is our automated spam screening. To keep spammers off our platform, Google Gemini checks email content whenever it changes. It also checks public-facing pages such as public scheduling pages. If you prefer not to have your content screened by AI, please contact our support team before using the service. We can verify your account and, if approved, opt you out of automated AI spam screening. Neeto does not use Customer Data to train AI models. Our AI providers are not allowed to use Customer Data to train their models either. Requests are processed individually and are not retained by the provider beyond a short abuse-monitoring window. For a feature-by-feature breakdown of exactly what is sent, to whom, and for how long it is retained, see [How Neeto uses AI](/legal/how-neeto-uses-ai). ## Subprocessor list The table below lists all of Neeto's subprocessors and their activities, including the AI subprocessors described above. | Subprocessor | Activities | Data | Location(s) | When used | | ------------------- | ---------------------------- | --------------------------------------- | ------------------------------------------------------------------------- | ---------------------------------------- | | Amazon CloudFront | CDN provider | Personal info and business data | USA | Always (core infrastructure) | | Amazon Web Services | Cloud service provider | Personal info and business data | USA | Always (core infrastructure) | | Apple | Login using Apple | Email, Name | USA | Only if Customer uses social login | | Bugsnag | Error monitoring | Personal info and business data | USA | Always (core infrastructure) | | Cloudflare | Proxy for rate limiting and security | Personal info and business data | USA | Always (core infrastructure) | | Elasticsearch | Search service provider | KB data for search | USA | Always (core infrastructure) | | Facebook Pixel | Analytics, Marketing | Personal info and business data | USA | Only for marketing site visitors | | GitHub | Login using GitHub | Email, Name | USA | Only if Customer uses social login | | Gmail | Email integration | Name, email and the body of the email | USA | Only if Customer enables integration | | Google Analytics | Analytics, Marketing | Personal info and business data | USA | Only for marketing site visitors | | Google | Login using Google | Email, Name, Location, Language | USA | Only if Customer uses social login | | Google Calendar | Calendar integration | Business data | USA | Only if Customer enables integration | | Google Drive | Exporting data | Business data | USA | Only if Customer enables integration | | Honeybadger | Error monitoring | Business data | USA | Always (core infrastructure) | | iCloud Calendar | Calendar integration | Business data | USA | Only if Customer enables integration | | Imagekit | Business process | Business data mostly from attachments | USA | Always (core infrastructure) | | Intercom | Communication | Email, Name | USA | Always (core infrastructure) | | Lemonfox | Speech to text | Audio recordings submitted for transcription (deleted by provider immediately after processing) | USA | Only if Customer uses transcription features | | Lemonsqueezy | Subscription management | Email and business data | USA | Always (core infrastructure) | | Microsoft 365 | Business process | Personal info and business data | USA | Only if Customer enables integration | | Microsoft Outlook | Email integration | Name, email and the body of the email | USA | Only if Customer enables integration | | Microsoft Teams | Communication | Personal info and business data | USA | Only if Customer enables integration | | Mixpanel | Analytics, Marketing | Personal info and business data | USA | Only for marketing site visitors | | Mailchimp | Business process | Personal info and business data | USA | Only if Customer enables integration | | Mailgun | Receiving email | Name, email and the body of the email | USA | Always (core infrastructure) | | PagerDuty | Uptime monitoring | Uptime status | USA | Always (core infrastructure) | | Razorpay | Payment processing | Personal info and payment data | India | Only if Customer enables integration | | Sparkpost | Delivering email | Name, email and the body of the email | USA | Always (core infrastructure) | | Slack | Communication | Personal info and business data | USA | Only if Customer enables integration | | Stripe | Payment processing | Personal info and payment data | USA | Always (core infrastructure) | | Telnyx | Communication | Phone number, business data | USA | Only if Customer enables integration | | Twilio | OTP & 2FA | Phone number | USA | Only if Customer enables integration | | Unsplash | Image provider | Business data | Canada | Always (core infrastructure) | | Zapier | Business process | Personal info and business data | USA | Only if Customer enables integration | | SSL.com | Code signing application | Email and business info | USA | Always (core infrastructure) | | Docuseal | e-signature application | Email and business info | USA | Only if Customer enables integration | | Google Gemini | AI assistant & AI features | Content submitted to AI features (e.g., messages to the Neeti assistant) | USA | Only if Customer uses an AI feature | | Google Gemini | Spam & abuse detection | Email content when it is created or changed; content of public-facing pages | USA | Automated (opt-out via support after verification) | | OpenAI | Speech recognition, summaries & AI assistance | Audio and text submitted to AI features | USA | Only if Customer uses an AI feature | ## Updates to this page Our subprocessors change from time to time. We may remove a subprocessor to consolidate the vendors we rely on, or add one when we believe it will improve the Services. We update this page whenever we add, replace, or remove a subprocessor, and we record each change in the change log below. If you would like to receive an email when this list changes, you can [subscribe to subprocessor updates](https://neetozone.neetoform.com/subprocessors-change-updates). Under the terms of our [Data Processing Agreement](/legal/data-processing-agreement), a Customer may object in writing to a new subprocessor on reasonable data protection grounds by writing to legal@neeto.com within 30 days of the date shown for that change in the change log below. If a Customer does not object within that period, the new subprocessor is deemed accepted. ## Change log Each entry records the date this page was updated. Wording, formatting, and typo fixes that did not change which subprocessors are used are not listed. - **September 24, 2026:** Added Amazon CloudFront as CDN provider. Changed Cloudflare's role from CDN provider to proxy for rate limiting and security. Added the "Updates to this page" section with an email subscription for change notices. The 30-day objection window now runs from the date of the change log entry. - **July 21, 2026:** Removed Judge0 and Instagram. Split Google Gemini into two entries (AI assistant and AI features; spam and abuse detection). Changed Mailgun's role from delivering email to receiving email. Lemonfox and OpenAI are now used only when a Customer uses transcription or AI features. - **June 4, 2026:** Added Google Gemini. - **February 9, 2026:** Added Gmail, Google Calendar, iCloud Calendar, Microsoft 365, Microsoft Outlook, Microsoft Teams, and Telnyx. Removed Cronitor, Msg91, NeetoDeploy, and New Relic. Added the "When used" column. - **July 16, 2025:** Added Docuseal. Removed WhatsApp. Corrected Razorpay's location from USA to India. - **December 4, 2024:** Added Cronitor, Intercom, Mailchimp, and PagerDuty. - **October 4, 2024:** Added SSL.com. - **September 18, 2024:** Replaced Heroku with NeetoDeploy as hosting provider. - **August 3, 2024:** Added Judge0. Corrected Razorpay's role to payment processing. - **July 19, 2024:** Added Facebook Pixel, Google Drive, Lemonfox, Lemonsqueezy, Mixpanel, Razorpay, Unsplash, and WhatsApp. Removed Cloudinary, Grammarly, and Twitter. - **July 18, 2024:** Removed Microsoft Clarity and PostHog. - **March 19, 2024:** Added OpenAI. - **December 18, 2023:** Added PostHog. - **August 10, 2023:** Added Microsoft Clarity. - **April 28, 2023:** Added Cloudinary and Imagekit. - **April 23, 2023:** Added Zapier. - **March 7, 2023:** Removed Gurock and Userlist. - **February 20, 2022:** Added Cloudflare, Heroku, Instagram, Slack, and Sparkpost. - **December 26, 2021:** Added Apple, GitHub, and Twitter as login providers. - **December 10, 2021:** Page published. ## Links - [Human page](https://www.neeto.com/legal/subprocessors) # Neeto Security policy Read Neeto Security policy. Neeto uses commercially reasonable efforts to implement and maintain the security measures listed below. Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service). This Security Policy summarizes Our security practices. It should be read together with Our [Privacy Policy](/legal/privacy-policy), [Data Processing Agreement](/legal/data-processing-agreement), and [Subprocessors](/legal/subprocessors) page. ## 1. Security program Neeto maintains a security program designed to protect Customer Data and support the reliable operation of the Services. Our approach includes technical, organizational, and administrative measures that are reviewed and updated as Our Services and security practices evolve. ## 2. Hosting and data location Neeto runs its applications on NeetoDeploy, a platform built on Amazon Web Services (AWS). Our production application instances are hosted in the AWS `us-east-1` region. For some attachments, We use Amazon S3 in the AWS `us-east-1` region. AWS is responsible for the physical security and infrastructure controls of its data centers. Neeto is responsible for application-level security, access management, configuration, and operational controls for the Services. Amazon's data center operations have been accredited under: - SOC 1/ISAE 3402, SOC 2, SOC 3 - FISMA, DIACAP, and FedRAMP - PCI DSS Level 1 - ISO 9001, ISO 27001, ISO 27017, ISO 27018 You can refer to [AWS security policy](https://docs.aws.amazon.com/whitepapers/latest/aws-overview/security-and-compliance.html) for more details. ## 3. Encryption Data in transit between end users and Neeto applications is encrypted using HTTPS/TLS. Customer Data is encrypted at rest in AWS using AES-256, block-level storage encryption. Encryption keys are managed by AWS. Database backups are stored in encrypted Amazon S3 buckets using AES-256 server-side encryption. ## 4. Billing information Credit card transactions for the Services are processed by payment processors that use secure transmission and operate PCI-compliant payment environments. Neeto does not store full credit card numbers on Our systems. ## 5. Access control and monitoring Access to Neeto's production systems is limited to authorized personnel with a business need to support, maintain, secure, or operate the Services. Production access is granted based on role and responsibility and follows the principle of least privilege. Only a limited number of engineers, whose job function is to support and maintain the Neeto environment, are permitted access to Neeto's production environment. Neeto logs and monitors production access and removes access when it is no longer needed. Neeto performs background checks for personnel who are granted access to production systems. ## 6. Employee onboarding and offboarding Neeto maintains onboarding and offboarding procedures for employees, contractors, consultants, interns, vendors, external collaborators, and other workforce members who may access Neeto code, systems, infrastructure, customer data, internal tools, credentials, secrets, or other restricted resources. As part of onboarding, workforce members must complete required documentation before receiving restricted access. This includes, where applicable, signed confidentiality and nondisclosure obligations, intellectual property assignment obligations, acceptable-use requirements, and acknowledgment of Neeto's security policies and procedures. Neeto requires a completed and cleared background check before any workforce member is allowed to access, deploy to, administer, or otherwise work with Neeto production infrastructure or production systems. Access provisioning follows role-based need, least privilege, and approval requirements. Neeto grants access only after required onboarding steps are completed and removes or adjusts access when a workforce member changes roles or no longer needs access. As part of offboarding, Neeto follows procedures designed to revoke access to Neeto systems, repositories, infrastructure, internal tools, credentials, secrets, communication systems, and other restricted resources. Where applicable, Neeto also requires return of Neeto devices, hardware keys, badges, and other Neeto property, and may remotely wipe Neeto-managed devices. ## 7. Secure development Neeto maintains development practices designed to reduce security risk before changes reach production. Code changes are reviewed before deployment to production, and development and testing environments are kept separate from production environments. Deployment access is limited to authorized engineers. Changes are tested and deployed through controlled processes intended to reduce the risk of unauthorized or unintended changes. ## 8. Vulnerability management Neeto checks gems, packages, libraries, and other software dependencies for known vulnerabilities and malicious dependency indicators as part of Our CI build process for pull requests. Neeto also runs dependency vulnerability checks on a daily basis. If a build uses an affected dependency version, CI is configured to fail so the issue can be fixed before the change is merged. Reported vulnerabilities are evaluated based on severity, exploitability, affected systems, and potential impact to the Services or Customer Data. Security patches and dependency updates are prioritized and applied based on risk. ## 9. Backup and recovery Neeto backs up production systems and data daily. Backups are protected using access controls and are encrypted at rest using AES-256 server-side encryption. ## 10. Incident response Neeto investigates suspected security incidents that are reported to Us or identified through Our internal processes. We maintain procedures designed to detect, assess, contain, and remediate security incidents affecting the Services. If a security incident affects Customer Data, Neeto will notify affected customers without undue delay where required by applicable law or Our contractual obligations. Neeto will provide information that is reasonably available to help customers meet their own legal obligations. ## 11. Subprocessors and vendor security Neeto uses vendors and subprocessors to provide parts of the Services. Vendors and subprocessors that process Customer Personal Data are listed on Our [Subprocessors](/legal/subprocessors) page. Where applicable, Neeto requires subprocessors that process Customer Personal Data to maintain confidentiality, security, and data protection obligations appropriate to the services they provide. Subprocessor use is governed by Our [Data Processing Agreement](/legal/data-processing-agreement) where applicable. ## 12. Customer responsibilities Customers are responsible for managing their own users, roles, permissions, passwords, single sign-on settings, multi-factor authentication settings, API tokens, integrations, and Customer Data submitted to the Services. Customers should configure the Services in a manner appropriate for their own security and compliance needs and should promptly notify Neeto if they suspect unauthorized access to their account or Customer Data. ## 13. Security reports and contact If You discover a potential security issue involving Neeto or the Services, please email security@neeto.com. Please include enough detail for Us to understand and investigate the report, such as affected URLs, account details, steps to reproduce, screenshots, logs, and the potential impact. Neeto reviews good-faith security reports and works to investigate and remediate validated issues as appropriate. ## 14. SOC 2 or ISO 27001 Certifications We do not currently hold SOC 2 or ISO 27001 certifications. We continue to evaluate these certifications as part of Our ongoing commitment to security. ## 15. Modification Neeto may update this policy by posting the updates to the Neeto Website. Your continued use of the Services after We post any modifications to this policy will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified policy. ## Links - [Human page](https://www.neeto.com/legal/security-policy) # Neeto Terms of service Read Neeto Terms of service. This agreement ("**Agreement**") is between Neeto LLC ("**Neeto**", "**We**", "**Our**") and you ("**Customer**", "**You**", "**Your**"). You agree to be bound by these terms and conditions ("Terms") by using the Services. If You use the Services on behalf of an entity or organization, You are binding that organization to the Terms of Service, and You represent that You have the authority to do so. ## 1. Account Registration, Access, and Use **1.1 Account Registration.** To use the Services, You must create an Account by providing Us with all required information and accepting this Agreement. You agree to (a) provide the Services with complete and accurate information upon registration, (b) be responsible for maintaining the security of the Account, log-in information, and (c) take all reasonably necessary steps to protect the Account from loss, theft, or unauthorized disclosure. You will promptly notify Us of any breach or threatened breach of the Account and will hold Us harmless from any damages, We sustain as a result of this breach. If You use the Services on behalf of a legal entity (such as Your employer or a client), You represent and warrant that You have the authority to bind that legal entity. If You no longer have this authority, then You will inform Neeto and the legal entity will provide Neeto with a new authorized representative. Neeto will not be held liable should a person without the necessary authorization enter into this Agreement for and on behalf of a legal entity. **No Use by Minors.** The Services are intended only for access and use by individuals at least eighteen (18) years old. By accessing or using the Services, You represent and warrant that You are at least eighteen (18) years old, of legal age to form a binding contract, and legally permitted to use the Services. If You are not at least eighteen (18) years old, You are prohibited from both the access and usage of the Services. When You create an Account with Us, You guarantee that You are at least eighteen (18) years old. **1.2 Your Right to Use Neeto.** Subject to this Agreement, Neeto grants You a limited, revocable, non-exclusive, non-transferable, non-sublicensable and non-assignable license to use the Services as a software as a service (SaaS) solution for Your business purposes and subject to the Terms of this Agreement. **1.3 Your Restrictions**. You hereby agree not to: - license, sub-license, sell, re-sell, rent, lease, transfer, distribute, timeshare or otherwise make any part of the Services available to third parties except as otherwise expressly provided in this Agreement. - replicate, alter, release, transfer, disseminate, exhibit, reverse engineer, decompile, disassemble, copy any of the Services technologies, derive source code, object code, trade secrets or create any derivative works from or about any of the Services or technologies or use the output generated from the Services to train, calibrate, or validate, in whole or in part, any other systems or programs, or for benchmarking, software-development, or other competitive purposes, except pursuant to Your non-waivable rights under applicable law. - evade any of our technical safeguards or engage in decompiling, reverse engineering, or disassembling the Services. - use the Services in a way that: (i) violates or infringes upon the rights of a third party, including those pertaining to: contract, intellectual property, privacy, or publicity; or (ii) effects or facilitates the storage or transmission of libelous, tortious, or otherwise unlawful material including, but not limited to, material that is harassing, threatening, or obscene. - use the Services to create, use, send, store, or run viruses or other harmful computer code, files, scripts, agents, or other programs, or circumvent or disclose the user authentication or security of the Services or any host, network, or account related thereto or use any aspect of the Services components other than those specifically agreed with Us. - use the Services in violation of the [abuse policy](/legal/abuse-policy), [anti-spam policy](/legal/anti-spam-policy), [cookies policy](/legal/cookies-policy), [DMCA policy](/legal/dmca-policy), [privacy policy](/legal/privacy-policy) and [security policy](/legal/security-policy). - employ scraping or similar techniques to aggregate, repurpose or republish the Services. - employ any techniques or make use of any techniques, automated or otherwise, designed to misrepresent Your activity on the Services, including without limitation the use of bots, botnets, scripts, apps, plugins, extensions or other automated means to register accounts, log in, send messages, post comments etc. - rent, sell, transfer or lease access to the Services. - deliberately impersonate any person or entity or otherwise misrepresent Your affiliation with a person or entity, for example, by registering an account in the name of another person or company, or sending messages or making comments using the name of another person. - stalk, exploit, threaten, abuse or otherwise harass another user of the Services, end user, or any Neeto employee. - collect or attempt to collect Personal Data, or any other kind of information about other users of the Services, including without limitation, through spidering or any form of scraping. - violate, circumvent or attempt to violate or circumvent any data security measures employed by Neeto. - access or attempt to access data or materials which are not intended for Your use. - log into, or attempt to log into, a server or account which You are not authorized to access. - attempt to scan or test the vulnerability of Our servers, system or network or attempt to breach our data security or authentication procedures. - attempt to interfere with the Services by any means including, without limitation, hacking Our servers or systems, submitting a virus, overloading, mail-bombing or crashing. **1.4 Suspension of Access.** Neeto may suspend any use of the Services or remove or disable any Account or content that We reasonably and in good faith believe violates the Agreement. We will use commercially reasonable efforts to notify You prior to any such suspension or disablement, unless: (a) We are prohibited from doing so under Applicable Law; or (b) it is necessary to delay notice in order to prevent harm to the Services or a third party. **1.5 Third-Party Services.** You may choose to obtain Third-Party Services from third parties. Any acquisition by You of Third-Party Services is solely between You and the applicable Third-Party Service provider and Neeto doesn't warrant, support, or assume any liability or other obligation with respect to such Third-Party Services. If You choose to integrate or interoperate Third-Party Services with the Services in a manner that requires Neeto or the Services to exchange Data with such Third-Party Service or Third-Party Service provider, You: (a) grant Neeto permission to allow the Third-Party Service and Third-Party Service provider to access data and information about Your usage of the Third-Party Services as appropriate and necessary to enable the interoperation of that Third-Party Service with the Services; (b) acknowledge that any exchange of data between You and any Third-Party Service is solely between You and the Third-Party Service provider; and (c) agree that Neeto is not responsible for any disclosure, modification, or deletion of data resulting from access to such data by Third-Party Services. If Neeto determines, in its sole discretion, that a) any Third-Party Service materially compromises or degrades the performance of the Services; or b) the integration of such Third-Party Service raises issues relating to Applicable Law or could otherwise be detrimental to the legal standing or reputation of Neeto, it may suspend or terminate the integration of such Third-Party Service. **1.6 Right to access account.** We reserve the right to access Your Account and the information in that Account for support, maintenance, technical, billing, security and servicing purposes. Such access will only occur as necessary, be performed by authorized personnel, and be subject to confidentiality and security controls as described in Our [Data Processing Agreement](/legal/data-processing-agreement) and [Security Policy](/legal/security-policy). ## 2. Intellectual Property Rights **2.1 Ownership.** Except as expressly stated, these Terms do not grant You any rights, implied or otherwise, to any intellectual property. You own and will continue to own all intellectual property rights in Your Personal Data, and Neeto owns and will continue to own all intellectual property rights in the Services. **2.2 License.** Neeto does not claim ownership of any data provided to Us by You, including data related to Your end users. However, You hereby grant Neeto a non-exclusive, non-transferable, non-sublicensable, royalty-free license to use, display, reproduce, and distribute Your data solely for the purpose of providing the Services. When You submit Your data to Us, You grant Us all necessary rights and licenses to use Your data in order to make the Services work. You also represent and warrant that You have all the rights required to grant such rights and licenses to Us. **2.3 Anonymized data.** You agree that We have the right, to use, store, transmit, distribute, modify, copy, display, sublicense, and create derivative works of the anonymized, aggregated data. Neeto may use aggregated de-identified data for any lawful purpose, including, without limitation, creating additional products, services and benchmark reports, or for purposes of improving, testing, operating, and promoting and marketing the Services. **2.4 AI Processing.** Neeto may use AI-powered services to provide specific features, process Customer-enabled requests, and support security, spam detection, and abuse-prevention workflows. Depending on the feature or workflow, Customer Data may be sent to AI subprocessors listed on Our [Subprocessors](/legal/subprocessors) page. Neeto does not use Customer Data to train AI models. Neeto's AI subprocessors are not permitted to use Customer Data to train their models. **2.5 Feedback.** In the event that You send any ideas, suggestions, or feedback to Neeto (collectively, the “Feedback”), You acknowledge and agree that such Feedback is non-confidential and non-proprietary to You, and You grant to Neeto a worldwide, royalty-free and non-exclusive license(s) to use, distribute, reproduce, and publicly display such Feedback for any reason or purpose, without attribution or compensation to You. ## 3. Payment, Billing, Pricing, and Charges on Your Account **3.1 Fees.** You agree to pay the Fees in accordance with the payment terms when signed up for the Services. You are responsible for paying applicable Taxes. **3.2 Renewals.** Unless otherwise stated while signing up for the subscription, each subscription will automatically renew, unless You cancel the subscription prior to renewal. You authorize Neeto to charge Your credit card on file. **3.3 Downgrades.** If You fail to pay Fees when they are due, Neeto may downgrade You to a free plan upon reasonable notice. If You are downgraded, You may lose access to certain features or functionality, but these Terms will continue to apply. **3.4 Price Changes.** If Neeto increases its pricing, Neeto will provide at least 30 days’ prior notice, and the new pricing will go into effect on renewal. If You do not terminate Your subscription before renewal, You authorize Neeto to collect payment for the increased pricing. **3.5 Free Trial.** Neeto may provide a free trial or other promotion which may provide You access to some or all features afforded to paying members of the Services. In order to avoid being charged a subscription fee for the Services, You must cancel Your subscription prior to the termination of the trial period. ## 4. Term & Termination **4.1 Terms.** These Terms will continue in effect until terminated as described below. **4.2 Termination for Convenience.** You may terminate these Terms at any time by deleting Your account. **4.3 Termination for Breach.** Either party may terminate these Terms for material breach if the other party fails to cure the breach within 30 days’ notice. **4.4 Effect of Termination.** Upon termination, Neeto may delete or anonymize Your data in accordance with Our [Privacy Policy](/legal/privacy-policy) and [Data Processing Agreement](/legal/data-processing-agreement), including Our standard deletion period of up to 180 days unless a shorter period is required by law, agreed in writing, or technically available through the Services. Each party will return or delete any other Confidential Information in its possession unless retention is required by law or permitted by this Agreement. **4.5 Suspension.** Neeto may suspend Your access to the Services: (a) to the extent required by law, (b) to prevent injury, death, or a credible risk of harm to Neeto, the Services, or its users, or (c) for repeated violations of our terms and policies. If practicable, Neeto will use reasonable efforts to contact You and give You the opportunity to resolve the issue prior to suspension. **4.6 Survival.** Terms that are intended by their nature to survive termination will survive, including confidentiality obligations, limitations of liability, and disclaimers. **4.7 Sole Discretion.** All decisions regarding the termination of the Account shall be made in the sole discretion of Neeto. ## 5. Confidentiality **5.1 Use.** If the parties disclose Confidential Information to each other, the recipient will only use the disclosing party's Confidential Information to exercise its rights and fulfill its obligations under these Terms. The recipient will use at least reasonable care to protect Confidential Information. **5.2 Nondisclosure.** The recipient will not disclose Confidential Information to anyone except to its employees, agents, or contractors who need to know it and who are bound by confidentiality obligations at least as protective of Confidential Information as those described in this section. The recipient will be responsible for those parties’ breach of this section. A breach of this section may cause irreparable harm and entitle the disclosing party to injunctive relief. **5.3 Required Disclosure.** The recipient may disclose Confidential Information to the extent required by law, provided that the recipient uses reasonable efforts to notify the disclosing party in advance and gives them an opportunity to contest the disclosure. Confidential Information disclosed pursuant to this section will otherwise still be subject to the confidentiality obligations described above. ## 6. Warranty & Disclaimer **6.1 Warranty Disclaimer.** THE SERVICES, ALONG WITH THE SERVICES PROVIDED BY EMPLOYEES OF NEETO, ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEETO DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND ERROR-FREE OR UNINTERRUPTED OPERATION. NEETO DOES NOT WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, SECURE, ACCURATE, COMPLETE, OR FREE FROM ERRORS, DELAYS, INTERRUPTIONS, DATA LOSS, SECURITY INCIDENTS, VIRUSES, OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT SOFTWARE AND INTERNET-BASED SERVICES MAY EXPERIENCE ERRORS AND INTERRUPTIONS AND THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. **6.2 Customer Responsibility and Business Continuity.** YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER THE SERVICES ARE APPROPRIATE FOR YOUR BUSINESS AND FOR MAINTAINING REASONABLE BACKUPS, SAFEGUARDS, MANUAL PROCEDURES, AND BUSINESS-CONTINUITY PLANS. YOU MUST NOT RELY ON THE SERVICES AS YOUR SOLE METHOD OF PREVENTING FINANCIAL LOSS, MEETING A LEGAL OR REGULATORY OBLIGATION, COMMUNICATING TIME-SENSITIVE INFORMATION, PRESERVING DATA, COLLECTING PAYMENT, OR OPERATING A SAFETY-CRITICAL OR MISSION-CRITICAL FUNCTION. YOU ARE RESPONSIBLE FOR VERIFYING BOOKINGS, PAYMENTS, MESSAGES, NOTIFICATIONS, AVAILABILITY, RECORDS, AND OTHER INFORMATION PROCESSED THROUGH THE SERVICES. **6.3 General Information.** The information presented on the Services is made available solely for general information purposes. Neeto does not warrant the accuracy, completeness or usefulness of any such information. Any reliance You place on such information is strictly at Your own risk. Neeto disclaims all liability and responsibility arising from any reliance placed on such materials by You or any other visitor to the Services, or by anyone who may be informed of any of its contents. ## 7. Limitation of liability **7.1 Exclusion of Certain Damages.** TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL NEETO, ITS AFFILIATES, OFFICERS, OWNERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS AND THEIR RESPECTIVE HEIRS, SUCCESSORS, AND ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SALES, BUSINESS, BUSINESS OPPORTUNITY, CUSTOMERS, GOODWILL, USE, OR DATA, IN ANY WAY ARISING OUT OF OR RELATING TO THE AGREEMENT, THE SERVICES, OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES OR THE INFORMATION CONTAINED THEREIN, EVEN IF NEETO HAS BEEN ADVISED THAT SUCH LOSS OR DAMAGE WAS POSSIBLE. THIS EXCLUSION INCLUDES, WITHOUT LIMITATION, LOSSES ARISING FROM OR RELATING TO: 1. DOWNTIME, DELAYS, INTERRUPTIONS, ERRORS, BUGS, OR SECURITY INCIDENTS; 2. MISSED, CANCELLED, DUPLICATED, OR INCORRECTLY SCHEDULED APPOINTMENTS OR BOOKINGS, OR INACCURATE AVAILABILITY; 3. FAILED, DELAYED, DUPLICATED, REFUNDED, OR UNCOLLECTED PAYMENTS, INVOICES, OR FEES; 4. EMAILS, MESSAGES, ALERTS, OR NOTIFICATIONS THAT ARE DELAYED, MISDIRECTED, BLOCKED, OR NOT DELIVERED; 5. RECORDINGS THAT FAIL, ARE INTERRUPTED, INCOMPLETE, LOST, OR CORRUPTED, OR TRANSCRIPTIONS, SUMMARIES, OR OTHER AI-GENERATED OUTPUT THAT ARE INACCURATE OR INCOMPLETE; 6. LOSS, CORRUPTION, UNAUTHORIZED DISCLOSURE, OR INACCURACY OF DATA; 7. WORK STOPPAGE, EQUIPMENT FAILURE OR MALFUNCTION, OR VIRUSES OR OTHER HARMFUL COMPONENTS ALLEGED TO HAVE BEEN OBTAINED FROM THE SERVICES; 8. CLAIMS BY YOUR END USERS, CUSTOMERS, OR OTHER THIRD PARTIES; 9. ACTIONS OR OMISSIONS OF YOU, YOUR END USERS, PAYMENT PROCESSORS, INTEGRATIONS, OR OTHER THIRD-PARTY SERVICES; OR 10. YOUR FAILURE TO MAINTAIN BACKUPS, SAFEGUARDS, OR ALTERNATIVE BUSINESS PROCEDURES AS DESCRIBED IN SECTION 6.2. THESE EXCLUSIONS APPLY REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH LIABILITY IS BASED, INCLUDING CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, STATUTE, OR OTHERWISE. **7.2 Liability Cap.** TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE AGGREGATE LIABILITY OF NEETO, AND THE SOLE REMEDY AVAILABLE TO YOU, IN ANY CASE IN ANY WAY ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICES WILL BE LIMITED TO MONETARY DAMAGES THAT IN THE AGGREGATE MAY NOT EXCEED THE GREATER OF (A) $500.00 OR (B) THE TOTAL AMOUNT PAID BY YOU TO NEETO DURING THE ONE-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY. **7.3 Scope of Limitations.** THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THE AGREEMENT EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. ## 8. Indemnification You agree to indemnify and hold Neeto, its subsidiaries, officers, agents, and partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, arising out of or related to: **8.1 Your Breach.** Your use of the Services in violation of this Agreement and/or the Privacy Policy, and/or arising from a breach of this Agreement and/or the Privacy Policy including without limitation Your representations and warranties set forth in either of these policies. **8.2 Third-Party Claims.** Any third party claim of infringement of intellectual property rights or invasion of privacy arising from the hosting of Your data in the Services. **8.3 Account Activity.** Any activity related to Your Account, be it by You or by any other person accessing Your Account with or without Your consent. ## 9. Jurisdiction & Dispute Resolution **9.1 Informal Resolution.** Before filing a claim, Neeto must first be contacted. If a dispute is not resolved within 30 days of notice, a formal proceeding may be brought in accordance with this section. **9.2 Mandatory Arbitration.** Except as provided in Section 9.3, any claims or disputes relating to these Terms or the Services must be resolved through final and binding arbitration. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules. The arbitration will be in English and held in Broward County, Florida. **9.3 Exceptions to Arbitration.** The following claims are not subject to mandatory arbitration: (a) claims that qualify for small claims court in Broward County, Florida; (b) claims for injunctive or other equitable relief, including to protect Confidential Information or Intellectual Property Rights; (c) claims that may not be arbitrated as a matter of applicable law; and (d) actions to compel arbitration or to confirm, enforce, or vacate an arbitration award. **9.4 Courts.** You expressly agree that any claims and disputes described in Section 9.3, other than claims brought in small claims court, may only be brought in the federal or state courts of Broward County, Florida, and You consent to the personal jurisdiction of those courts. **9.5 NO CLASS ACTIONS.** Disputes with Neeto may only be resolved on an individual basis and neither You nor any user will bring a claim in a class, consolidated, or representative action. The parties expressly waive any class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations. ## 10. Features, Bugs & API **10.1 Features.** We designed the Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that the Services will meet Your specific requirements or expectations. **10.2 Bugs.** We also test all of our features extensively. As with any software, the Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and We do not guarantee completely error-free Services. **10.3 API.** The Services offers Application Program Interface ("API") for certain activities. You expressly understand and agree that We are not liable for any damages or losses resulting from Your use of the API or third-party products that access data via the API. **10.4 Excessive use.** Abuse or excessively frequent requests to the Services via the API may result in the temporary or permanent suspension of Your Account's access to the API. Neeto, in its sole discretion, will determine abuse or excessive usage of the API. If We need to suspend Your Account's access, We will attempt to warn the account owner first. If Your API usage could or has caused downtime, We may cut off access without prior notice. ## 11. General terms **11.1 Entire Agreement.** These Terms supersede any prior agreements or understandings between the parties and constitute the entire agreement between the parties related to access and use of the Services. Any amendments must be in writing and signed by the parties. Notwithstanding anything to the contrary, no other terms or conditions in any Customer documentation or online vendor portals will apply to Neeto’s provision of the services to Customer, unless expressly agreed to in writing by an authorized Neeto representative. You agree that any agreements made by and between You and Us in electronic form are as legally binding as if made in physical written form. **11.2 Modifications.** Neeto may update these terms by posting the updates to the Neeto Website. Your continued use of the Services after We post any modifications to the Terms will constitute Your acknowledgment of the modifications and Your consent to abide and be bound by the modified terms. **11.3 Assignment.** These Terms may not be assigned without the prior written consent of the other party, except Neeto may assign these Terms to an entity or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any other attempt to transfer or assign is void. **11.4 Force Majeure.** Under no circumstances shall Neeto be held liable for inadequate performance to the extent caused by a condition that was beyond Neeto's reasonable control (such as, natural disaster, terrorism, governmental action, or Internet disturbance). **11.5 Severability and no waiver.** If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. In addition, Neeto’s failure to enforce any term of this Agreement shall not be deemed as a waiver of such term or otherwise affect Neeto’s ability to enforce such term at any point in the future. **11.6 No Third-Party Beneficiaries.** You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms. **11.7 Statute of Limitations.** To the extent permitted by applicable law, You agree that any claim or cause of action arising out of or related to the use of the Services and/or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. Where applicable law does not permit contractually shortening a limitation period, the period provided by that law will apply instead. **11.8 Notices.** Notices must be sent via first-class post, airmail, or overnight courier and are deemed given when received. Notices to You may also be sent to the applicable email address and are deemed given when sent. Notices to Neeto must be sent to 382 NE 191st St PMB 39793 Miami, FL 33179 USA. Electronic copy of the notices can be sent to legal@neeto.com. **11.9 Publicity.** Neeto may include Customer’s name and logo on its website or in other marketing materials or channels solely to reference Customer as Neeto customer, and subject to any trademark usage guidelines provided to Neeto. Customer may revoke its approval at any time. **11.10 Governing Law.** These terms will be governed by the laws of the state of Florida without regard to its conflict of laws principles. **11.11 Relationship of the Parties.** The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, fiduciary, or employment relationship between the parties. **11.12 Export Controls.** Software related to or made available by the Services may be subject to the United States export controls. You agree to comply with all relevant U.S. and foreign export and import laws in using the Services. No software from the Services may be downloaded, exported, or re-exported: (a) into (or to a national or resident of) any country to which the United States has embargoed goods; or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading any software related to the Services, You represent and warrant that You are not located in, under the control of, or a national or resident of, any such country or on any such list. **11.13 U.S. Government Restricted Rights.** The Services are "commercial items," "commercial computer software" and "commercial computer software documentation," pursuant to DFAR section 227.7202 and FAR section 12.212, as applicable. The Services are developed solely at private expense. To the extent permitted in these Terms, any use, modification, reproduction, release, performance, display, or disclosure of the Services by the U.S. Government will be governed solely by these Terms. **11.14 Geographic restrictions.** Neeto does not guarantee that the Services are or will be accessible and/or legally permissible in all parts of the world. Access to the Services, or certain parts thereof, may not be legal by certain persons or in certain countries. You acknowledge and agree that if You choose to access the Services from outside the country where You signed up, You do so entirely on Your own initiative and at Your own risk, and that You are solely responsible for compliance with local laws. **11.15 Territorial restrictions.** The information provided within the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Us to any registration requirement within such jurisdiction or country. We reserve the right to limit the availability of the Services or any portion of the Services, to any person, geographic area, or jurisdiction, at any time and in Our sole discretion, and to limit the quantities of any content, program, product, service, or other feature that We provide. **11.16 English Language.** These Terms of service are written in English (US). To the extent any translated version of these Terms of service conflicts with the English version, the English version controls. **11.17 Legal Process.** If Neeto receives a request from law enforcement or another third party to provide data or information about You Neeto will only respond to valid Legal Process to the extent required by law. Neeto will notify Customer of the request unless legally prohibited or notification would threaten the safety of an individual. **11.18 Downtime.** Neeto will try its best to ensure that the Services are available at all times. However, the Services may be unavailable as the result of planned or unplanned downtime, for reasons including technical issues, legal compliance, security actions, business decisions, or any other cause. We may attempt, but are under no obligation, to inform You of such planned downtime. We will not be liable in any event to You or any other party for any suspension, modification, discontinuance or lack of availability of the Services. **11.19 Third party links and services.** The Services may provide (1) information and content provided by third parties; (2) links to third-party resources, such as sellers of goods and services; and (3) third-party products and services for sale directly to You. Neeto is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for (i) any content, marketing, products, or other materials on or available from such sites or resources, (ii) any errors or omissions in these websites or resources, or (iii) any information handling practices or other business practices of the operators of such sites or resources. You further acknowledge and agree that Neeto shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any linked sites or resources. Your interactions with such third parties will be governed by the third parties’ own terms of service and privacy policies, and any other similar terms. ## 12. Definitions “**Account**” means an account with Neeto. “**Applicable Law**” means the laws to which Neeto is subject, particularly Regulation (EU) 2016/679 (General Data Protection Regulation - “**GDPR**”), the California Consumer Privacy Act and California Privacy Rights Act of 2020 (together the “**CCPA**”), the Brazilian Lei Geral de Proteção de Dados (the “**LGPD**”) and such laws as may be applicable from time to time; “**Confidential Information**” means information exchanged by the parties that would reasonably be understood to be confidential given the nature of the information and manner of disclosure, including business, product, technology, and marketing information, discounts, non-public payment terms, audit reports, and Customer Data. Confidential Information does not include information that (a) is or becomes publicly known through lawful means; (b) was known to the recipient prior to disclosure without confidentiality obligations; (c) is received from a third party without breach of confidentiality obligations; or (d) was independently developed by the recipient without use of or access to any Confidential Information. “**Customer Data**” means anything that You share with Us, including Personal Data and Confidential Information, and any data which is publicly available. "**Fees**" means the fees for the Services when You signed up for using the Services and any applicable Taxes. “**Intellectual Property Rights**” means any and all intellectual property rights including, patents, rights to inventions, utility models, copyright and related rights, trade and service marks, trade, business and domain names, rights in trade dress and get-up, rights to goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, semiconductor, mask work, and topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property and industrial property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection which subsist or may subsist now or in the future. “**Legal Process**” means an information disclosure or access request made under law, governmental regulation, court order, subpoena, warrant, governmental regulatory or agency request, or other legal authority, legal procedure, or similar valid process. “**Neeto Website**” means Our website at [https://neeto.com](https://neeto.com) and other websites mentioned there. "**Personal Data**" means any data that can be used to identify an individual, whether directly or indirectly (e.g. name, identification number, location data, an online identifier, etc.). This definition includes any equivalent definition in the Applicable Law. "**Services**" means the content, features, functionality, tools, data, software applications and APIs mentioned at Neeto Website. “**Sub-Processing**”, means the processing of Personal Data on behalf of the processor by a subcontractor (each a “Sub-Processor”). “**Taxes**” means all government-imposed taxes, levies, or duties. “**Third Party/ies**” means any persons, whether natural or legal, which are neither You nor Neeto. "**Third-Party Service(s)**" means services, software, products, applications, integrations, and other features or offerings that are provided by You or obtained by You from a third party. “**Trial Period**” means free access provided to You by Neeto for a limited and established period of time, to the Services. ## Links - [Human page](https://www.neeto.com/legal/terms-of-service) # Neeto Transfer Impact Assessment (TIA) Read Neeto Transfer Impact Assessment (TIA). This document is Neeto's Transfer Impact Assessment summary. It is written for Customers in the European Economic Area (EEA), the United Kingdom, and Switzerland who transfer personal data to Neeto and who are required to assess that transfer under applicable Data Protection Legislation. Capitalized terms used below that are not otherwise defined have the meanings given to them in the [Agreement](/legal/terms-of-service) and the [Data Processing Agreement](/legal/data-processing-agreement) ("DPA"). ## 1. Purpose of this document Following the judgment of the Court of Justice of the European Union in Case C-311/18 ("Schrems II"), data exporters relying on the Standard Contractual Clauses (SCCs) or the UK International Data Transfer Addendum must assess whether the laws and practices of the destination country could prevent the data importer from complying with those clauses, and identify supplementary measures where needed. The EEA version of this exercise is commonly called a Transfer Impact Assessment (TIA); the UK Information Commissioner's Office (ICO) calls it a Transfer Risk Assessment (TRA). That assessment is the exporter's obligation — Yours as the data controller — but it depends on information only the importer can provide. This document provides that information for transfers to Neeto, so that You can complete Your own TIA or TRA without a bespoke questionnaire exchange. It also constitutes the TIA summary that Section 5 of Our DPA commits Neeto to making available. ## 2. Summary of transfers **Parties and roles.** You are the data controller and exporter. Neeto LLC, a company based in the United States, is the data processor and importer. Neeto processes Customer Personal Data only on Your documented instructions, as described in the DPA. **Categories of data and data subjects.** The categories of Personal Data and data subjects are described in Section 1 of the DPA. In summary: identification and contact data of Your users, and any personal data contained in the content You or Your end users submit to the Services. **Hosting location.** The Services are hosted on Amazon Web Services (AWS) in the `us-east-1` region in the United States, as described in Our [Security Policy](/legal/security-policy). **Onward transfers.** Neeto engages the subprocessors listed on Our [Subprocessors](/legal/subprocessors) page, which states each subprocessor's role, the data involved, its location, and when it is used. Onward transfers are governed by written agreements as described in Section 3 of the DPA. **Transfer mechanism.** Transfers from You to Neeto are made under the EU SCCs (Module Two), the UK International Data Transfer Addendum, and the Swiss adaptation of the SCCs, each incorporated into the DPA as described in its Section 5. Neeto is not certified under the EU-US Data Privacy Framework; the transfer mechanism for Your data is the SCCs together with the applicable UK and Swiss instruments, which do not depend on the continued validity of any adequacy decision. ## 3. United States laws relevant to this assessment The laws most commonly examined in TIAs for transfers to the United States are: **FISA Section 702** (50 U.S.C. § 1881a) permits US intelligence agencies to compel certain "electronic communication service providers" to disclose communications of non-US persons located outside the United States. Directives under Section 702 have in practice been directed at providers of communications infrastructure and large-scale consumer communications services. Neeto provides business productivity software to organizations; We consider it unlikely that Neeto's Services would be of interest for foreign intelligence collection of this kind. **Executive Order 12333** governs US intelligence activities conducted outside the United States, including collection of data in transit. It does not compel companies to disclose data; the appropriate response is encryption, and all data in transit to and between Neeto systems is encrypted using HTTPS/TLS as described in Our Security Policy. **The CLOUD Act** (18 U.S.C. § 2713) clarifies that US law enforcement may use existing legal process (such as warrants) to reach data held by US providers regardless of storage location. It applies to ordinary criminal legal process, is subject to judicial oversight, and is comparable to mutual legal assistance mechanisms that exist in most jurisdictions. **Neeto's practical experience.** As of the last review date of this document, Neeto has never received a directive under FISA Section 702, a national security letter, or any other request from a US government authority seeking access to Customer Personal Data. ## 4. Safeguards under Executive Order 14086 In 2022 the United States adopted Executive Order 14086, which limits US signals-intelligence collection to what is necessary and proportionate to defined objectives and establishes a two-level redress mechanism, including the Data Protection Review Court (DPRC), available to individuals in the EEA, the United Kingdom, and Switzerland. These safeguards form the basis of the European Commission's adequacy decision for the EU-US Data Privacy Framework, the United Kingdom's UK-US Data Bridge, and Switzerland's recognition of the Swiss-US Data Privacy Framework. As the European Data Protection Board confirmed in its information note of 18 July 2023, the safeguards of Executive Order 14086 apply to all data transferred to the United States regardless of the transfer mechanism used, and may be taken into account in a TIA for transfers based on the SCCs. The same reasoning applies to a UK TRA: the UK government's own assessment underlying the Data Bridge concluded that these US safeguards provide adequate protection for UK personal data. In other words, although Neeto relies on the SCCs rather than the Data Privacy Framework, Your data benefits from the same US national-security safeguards and redress mechanisms that the EU, UK, and Swiss authorities have each independently assessed and accepted. ## 5. Supplementary measures In addition to the contractual commitments in the DPA, Neeto maintains the following measures, described more fully in Our [Security Policy](/legal/security-policy): **Technical measures.** All data in transit is encrypted using HTTPS/TLS. Customer Data is encrypted at rest in AWS using AES-256 block-level storage encryption, and database backups are stored in encrypted Amazon S3 buckets using AES-256 server-side encryption. **Organizational measures.** Production access is limited to authorized personnel with a business need, follows the principle of least privilege, is logged and monitored, and is removed when no longer needed. Neeto performs background checks for personnel who are granted access to production systems. All personnel with access to Personal Data are bound by confidentiality obligations as described in Section 2.4 of the DPA. **Contractual measures.** The SCCs, the UK Addendum, and the Swiss adaptation are incorporated into the DPA. Neeto flows down equivalent data protection obligations to subprocessors, notifies Customers of subprocessor changes with an opportunity to object, supports audits as described in Section 2.7 of the DPA, and notifies Customers of Security Breaches as described in Section 2.8 of the DPA. ## 6. Government requests for Customer Personal Data If Neeto receives a request from any government authority for Customer Personal Data, Neeto will: - redirect the requesting authority to seek the data directly from the Customer, wherever possible; - notify the affected Customer promptly, unless legally prohibited from doing so, and where prohibited, use reasonable efforts to obtain a waiver of the prohibition; - review the request for legal validity and challenge it if there are reasonable grounds to consider it unlawful or overbroad, including seeking interim relief where appropriate; - disclose only the minimum data required to comply with a valid and binding request; and - never disclose Customer Personal Data to any authority voluntarily, in bulk, or through any form of backdoor or direct access to Neeto's systems. ## 7. Notes for EEA Customers This document follows the six-step approach in the European Data Protection Board's Recommendations 01/2020: the transfer is described in Section 2, the transfer tool is the SCCs incorporated into the DPA, the assessment of US law and practice is in Sections 3 and 4, and the supplementary measures are in Sections 5 and 6. Neeto will re-evaluate this assessment as described in Section 10. ## 8. Notes for UK Customers For a TRA using the ICO's TRA tool, this document provides the information relevant to the destination-country questions: the categories of data and their sensitivity are described in Section 2 and in Section 1 of the DPA, the relevant US laws and Neeto's practical exposure to them are described in Section 3, and the safeguards and redress mechanisms available to UK data subjects — including under the UK-US Data Bridge assessment — are described in Section 4. Transfers are made under the UK International Data Transfer Addendum as incorporated into Section 5 of the DPA. ## 9. Notes for Swiss Customers For transfers subject to the Swiss Federal Act on Data Protection (FADP), the SCCs apply as adapted for Switzerland as described in Section 5 of the DPA, with the Federal Data Protection and Information Commissioner (FDPIC) as the competent supervisory authority. The safeguards described in Section 4, including the redress mechanism, extend to individuals in Switzerland. ## 10. Conclusion and review Taking into account the nature of the data processed, Neeto's practical experience with government requests, the safeguards of Executive Order 14086 as recognized by the EU, UK, and Swiss authorities, and the technical, organizational, and contractual measures described above, Neeto's assessment is that the laws and practices of the United States do not prevent Neeto from complying with its obligations under the SCCs, the UK Addendum, or the Swiss adaptation, and that the residual risk to data subjects is low. Neeto reviews this document at least annually and upon any material change in relevant law or in Neeto's processing operations, and will update it as needed. This document was last reviewed in July 2026. If You have questions about this document or need additional information to complete Your assessment, contact Us at legal@neeto.com. ## Links - [Human page](https://www.neeto.com/legal/transfer-impact-assessment) # Free Scheduling Software & Calendly Alternative | NeetoCal NeetoCal is a free Calendly alternative for individuals and small teams. Take bookings, collect payments, send reminders and sell packages. No per-seat fees. ## Overview Scheduling software built for Therapists in London, Astrologers in Mumbai, and Dog walkers in Melbourne. NeetoCal, a Calendly alternative, was built for individuals and small teams. You probably won't recognize any of these logos. But that's exactly the point. ## Key Features - **Admittedly, it's not the flashiest booking link. But the people behind its 1 million bookings had other priorities.**: Remember the last time you saw a doctor? A doctor never asks when you're free. She says, 'My people will call you!' She gave you a slot. You took it. You showed up prepared and on time. As a matter of fact, NeetoCal offers the same booking experience for the therapist, the astrologer or the dog walker. The kind of people nobody built it for until now. The difference is, you don't have to say 'My people will call your people' to sound important. All you have to do is send a booking link. Your clients see only the slots that work. They pick one. And tada, the session is confirmed (without anyone having to send 15 WhatsApp messages first). Now hold your breath for the best part: You don't have to prepare clients for the appointment. The booking process will. And NeetoCal is the booking process. - **Not for applause. Built to give results without loss.**: NeetoCal may not be the most beautiful scheduling software ever built. So far, therapists, astrologers, dog walkers (and even yoga teachers) have made $3.8 million with NeetoCal. Platform fee charged by NeetoCal? $0. Which means every cent of $3.8 million went to the people who earned it. We thought you should know that. - **Join the conversations that shape the product forward.**: Join a space where Neeto users share feedback, explore real workflows, suggest improvements, and discover better ways to manage scheduling at scale. - **Automated reminders don't remind your clients. They remind your clients why they booked.**: Contrary to popular belief, no-shows don't happen because clients are rude. They happen because people forget. And because you were silent. That's not personal. But wasting a slot is. Which is why an automated reminder isn't a courtesy. It's a commitment device. A bat signal that says this is real, this is happening, this is your slot. And if they can't make it, the link to reschedule is right there. Better still, no awkward calls involved. No chasing. No pretending you didn't notice. - **Group booking that looks like a calendar, but behaves like demand.**: Curiously enough, there's a counterintuitive truth about filling group sessions yourself. And it applies to yoga classes, group dog walks, coaching workshops, webinars or even astrology circles. The truth is, the more you chase sign-ups, the less people want the seat. Because 'Still spots available' doesn't create demand. It signals indifference. The good news is, NeetoCal sets the limit and when the last one goes, it closes. Automatically. But not closed by you. Closed by demand. Which is the most persuasive thing your work can ever be. That's what we think, anyway. - **People start with intent. Recurring slots bring the consistency.**: Serious clients don't want to book you for just one session. They want you waiting for them. Every week. Same time. With no excuses between them and the progress they're paying you for. That's why recurring sessions aren't a scheduling feature. They're a statement that the work matters. That showing up isn't optional. That progress doesn't pause because someone forgot to hit confirm. And in the end you don't just get a recurring booking. You get a client who stopped renegotiating their relationship with the work every seven days. The result is, that client arrives on the hard Thursdays. The uninspired Saturdays. The sessions they almost cancelled. Which are, without exception, the sessions that change everything. - **Per session, your clients pay with money. With packages, they pay with commitment.**: You see, the pay-as-you-go client is always one bad week away from goodbye. The package client already decided. Before the hard work. Before the busy Friday. Before the sudden certainty that this week really isn't a good week. Now therapists, consultants, coaches, dog walkers (or anyone who knows that meaningful change doesn't happen in 60 minutes) can sell the commitment. And by commitment, what we mean is: one package, multiple sessions. After all, you're not selling time. You're selling momentum. The kind that doesn't stop when life gets in the way. Because life always gets in the way. Always, all ways. - **It gives new meaning to out of office.**: In fact, "Out of office" was never really yours. It belonged to the corner-office crowd with a full IT department. You had "I'll get back to you when I can" and the bone-tired semi-availability of someone who is off that's still somehow always on. Our new NeetoCal app changes that. Not by making you more available. But by running the show while you're nowhere near it. Which means bookings roll in, payments land and reminders fire off. Without your presence, your attention, or your Sunday. - **Good software works alone. Great software works together.**: You have clients and they need to book and pay you. The difference between the work you trained for and the work nobody warned you about is a booking page, a payment link, and automated reminders. And who's doing the admin disguised as work at 9pm on a Tuesday. Before NeetoCal, it was you. After NeetoCal, it isn't. - **There are prettier online appointment scheduling tools.**: You can tell them from NeetoCal because they charge per seat. Calendly's Teams plan, for example, costs $192 per year per seat. NeetoCal charges you nothing. For individuals and teams of any size, with unlimited members, the price is the same. $0. And you get the full product. Payments from your clients through Stripe and Razorpay. Recurring bookings. Automated reminders. Group bookings. And custom booking pages. All of it. Free. There is one exception. If you'd prefer your clients didn't see NeetoCal's name on your booking page, we charge $5 a month per user. Or $30 a year. The truth is, we put our name on it because we're proud of what we built. But you can take it off if you'd rather your clients didn't know how little you paid for something this good. We understand completely. - **Turn your booking link into a professional web page**: Create a beautiful Intro page for your business without any design or coding skills. Add sections like a hero, services, packages, gallery, testimonials, map and more to build a complete web page in minutes. Share a single link where clients can learn about what you do and book a session. Keep everything in one place and make it easy for new clients to say yes. ## Frequently Asked Questions ### Is NeetoCal really free? Yes. NeetoCal is free scheduling software for individuals and teams of any size, with unlimited users, meeting links and bookings. You get the full product, including payments, automated reminders, group bookings, recurring meetings and packages, at no cost. The only paid option is removing NeetoCal branding from your booking pages, at $5 per user per month. ### Is NeetoCal a Calendly alternative? Yes, NeetoCal is a Calendly alternative. NeetoCal does what Calendly does, and many more things. It covers everything from booking pages and calendar sync to reminders and payments, without per-seat pricing. Calendly charges per user on its paid plans, while NeetoCal is free for unlimited users. Session packages, group bookings and Intro pages are included too. ### Can I accept payments for bookings with NeetoCal? Yes. Clients can pay while they book through Stripe, Razorpay, PayPal, Dodo Payments or UPI. NeetoCal doesn't charge any fee on payments; only your payment provider's usual fee applies. You can also add discount codes, taxes and tips, and split payments. ### Which calendars does NeetoCal sync with? NeetoCal syncs with Google Calendar, Outlook and Microsoft 365 Calendar, and iCloud Calendar. It blocks the times you're busy, so clients only see slots when you're free, and adds every booking to your calendar automatically. ### Which video conferencing tools work with NeetoCal? NeetoCal works with Zoom, Google Meet, Microsoft Teams, Whereby, Jitsi and Daily.co, so every online booking gets its meeting link. You can also offer phone calls, in-person meetings or a custom location. ### Does NeetoCal send automated reminders? Yes. NeetoCal sends automated email and SMS reminders before each booking, with a link to reschedule or cancel. You can customize the reminder templates to reduce no-shows. ### Can I offer group bookings, recurring sessions and packages? Yes. You can run group sessions with a seat limit, set up recurring weekly sessions, and sell packages of multiple sessions for one price. Round Robin and multi-host meetings are included too. ### Is NeetoCal good for therapists, coaches and small businesses? Yes. NeetoCal is built for individuals and small teams, such as therapists, coaches, consultants, tutors, yoga teachers and dog walkers. You get a professional booking page, payments, reminders and an Intro page for your business without paying per seat. ### Can I embed NeetoCal on my website? Yes. You can embed your booking page on any website, use your own custom domain, add your logo and send clients to a page of your choice after they book. ### Does NeetoCal have a mobile app? Yes. NeetoCal has mobile apps for iOS and Android, so you can manage bookings and check your schedule on the go. ### Does NeetoCal handle time zones? Yes. NeetoCal detects each client's time zone and shows your available slots in their local time, so clients anywhere in the world book the right time. ## Links - [Human page](https://www.neeto.com/neetocal) - [Pricing](https://www.neeto.com/neetocal/pricing) - [Help Docs](https://help.neetocal.com) - [Roadmap](https://roadmap.neetocal.com/product-roadmap) - [Changelog](https://roadmap.neetocal.com/changelogs) - [Email Support](mailto:support@neetocal.com) # NeetoCal Features Discover the features of NeetoCal and learn how its functionality can help streamline your processes. ## Meeting Management ### Create meeting link Allow clients to book meetings using personalized meeting links. ### Group meeting Let multiple people book the same time slot for classes, webinars, or team sessions. ### Round Robin meeting Distribute meetings evenly among team members and share workload. ### Multi-host meeting Allow multiple hosts to join a meeting, show slots when all hosts are available. ### Recurring meeting Let clients book the same weekly slot, with future times pre-booked. ### Packages Sell bundles of sessions upfront and offer clients more value with one-time purchases. ### Set meeting limit Set daily, weekly, and monthly meeting restrictions to manage your schedule. ### Buffer time Add gaps before and after meetings, allowing for preparation. ### Lead time Set a minimum notice period for bookings, avoiding last-minute hassle. ### Automatic Timezone conversion Automatically detect timezone and convert meeting time accordingly. ### Rescheduling and Cancellations Customize the rules and permissions for canceling or rescheduling meetings. ### Accept business email Block free email domains like Gmail or Yahoo and accept only business email. ### Conduct online meetings Conduct online meetings directly from your scheduling page. ### Routing forms Direct clients to the right meeting link based on their answers and availability. ### Contract setup Create contracts, request signatures, and track them with DocuSeal validation. ### One-off scheduling links One time use scheduling link that expires after first booking ### API keys Generate secure API keys to access public APIs and build custom integrations. ### Require approvals Approve or reject the bookings before they are confirmed. ### Mark meetings as no-show Label meetings where clients didn't show up. ### Contacts View and manage all your clients in one place in key details. ### Different price for different durations Charge different prices based on how long the booked meeting is. ### Priority-based round robin Send bookings to your preferred team members first in round robin scheduling. ### Client email verification via OTP Verify a client's email with a one-time code before confirming the booking to cut down spam. ### Spam detection and blocking Automatically detect and block suspicious bookings before they reach your calendar. ## Customizations ### Customize meeting link Create personalized URLs that reflect your brand or for easy sharing and recognition. ### Customize booking page Customize your booking page with pre-designed themes, and by adding your logo and cover image. ### Add custom questions Gather client information in advance by adding custom questions to your meeting link. ### Custom availability Set custom availability and choose specific times and days when you are available. ### Custom domain Personalize your booking links by using your own domain or subdomain. ### Custom reminders Send meeting reminders to your clients to inform them beforehand. ### Customize email notifications Configure the email the host and client receive when a meeting is booked. ### Multiple language support Select preferred localized language for your booking page for better understanding. ### Embed booking page Embed a meeting link directly onto your website to streamline scheduling. ### Custom Intro pages Have your custom intro pages and display the list of scheduling links you want others to book from. ### Automation rules Custom triggers and assign multiple actions to them. ### Read-only and host-only booking questions Lock questions from edits or keep certain responses visible only to the host. ### Send emails from your own domain Send booking emails from your own domain for consistent branding and better deliverability. ### UTM tracking in embedded links Capture UTM parameters from the parent page on embedded scheduling links. ### Prefill booking questions securely Prefill fields with a secure token so personal data never appears in the URL, making prefilling GDPR compliant. ### QR code on thank you page Show a QR code on the thank you page so clients can save booking details to their phone. ### Set any scheduling link as the root URL Point your root domain at any scheduling link instead of the default homepage. ### Redirect disabled scheduling links Send visitors to a fallback URL when a scheduling link is turned off. ### Email and SMS notification templates Edit the email and SMS templates globally, then override them per scheduling link. ### SMS reminders for clients and hosts Remind both clients and hosts by SMS before a meeting starts. ## Payment and Billing ### Payment via Stripe Collect payment when a meeting is scheduled by integrating with Stripe. ### Payment via Razorpay Collect payment when a meeting is scheduled by integrating with Razorpay. ### Add discount code Create discount codes and offer special rates or promotions to your clients. ### Split payment Automatically split payment between company and service provider. ### Set up automatic refunds Configure the refund rules to automatically process a payment refund. ### Support Apple pay in Stripe Collects payments through Apple pay. ### Support Google pay in Stripe Collects payments through Google pay. ### Accept UPI payments Collect UPI payments by sharing your UPI QR code. ### Add taxes Configure taxes for payments. ### Payment via PayPal Collect payment when a meeting is scheduled by integrating with PayPal. ### Payment via Dodo Payments Collect payment for one-off and recurring meetings by integrating with Dodo Payments. ### Cash payments Accept offline cash payments while still scheduling and keeping records. ### ACH Direct Debit Let US clients pay via ACH bank transfer through Stripe. ### Accept tips on payments Allow clients to add an optional tip during the booking checkout. ### Upfront payment for recurring meetings Collect the full amount upfront when clients book recurring sessions. ### Add-on services Offer optional paid extras clients can add to a booking at checkout. ### Category-based pricing Charge different prices per attendee category for the same group booking. ## Calendar Integrations ### Google Calendar Integrates with Google Calendar and automatically syncing your meetings. ### iCloud Calendar Integrates with iCloud calendar and ensure your meetings sync across all your Apple devices. ### Outlook/Microsoft 365 Calendar Sync with Outlook/Microsoft 365 calendar to manage your meetings and appointments in one place. ## Video Integrations ### Zoom Integrates with Zoom for scheduling and hosting virtual meetings. ### Google meet Integrates with Google meet for scheduling and hosting virtual meetings. ### Microsoft Teams Integrates with Microsoft Teams for scheduling and hosting virtual meetings. ### Daily.co Integrates with Daily.co for scheduling and hosting virtual meetings. ### Jitsi Integrates with Jitsi for scheduling and hosting virtual meetings. ### Whereby Integrates with Whereby for scheduling and hosting virtual meetings. ### Client location Let clients enter their own location for the meeting. ### Phone call Set the meeting to happen over a phone call. ### In-person meeting Specify a physical address for in-person meetings. ### Custom location Enter a custom location or meeting URL not in the standard options. ## SMS Integrations ### Twilio Integrates with Twilio to send SMS notifications and reminders for your meetings. ### Telnyx Send SMS notifications and reminders for your meetings through Telnyx. ## Other Integrations ### Zapier Integrate with Zapier and automate workflows and connect with thousands of apps. ### Slack Integrate with Slack and get instant meeting notifications and updates. ### Google Analytics Track your booking metrics by integrating with Google Analytics for data analysis. ### NeetoCRM Sync with NeetoCRM to manage client relationships and appointments in one platform. ### Webhooks Use webhooks to automate real-time updates and data transfers to your preferred applications. ### Google Sheets Sync booking data automatically into Google Sheets for reporting and follow-ups. ### NeetoChat Add a NeetoChat widget to scheduling links and intro pages for visitor support. ### Google Tag Manager Manage tracking tags on your booking pages with Google Tag Manager. ### Meta Pixel Track booking conversions on scheduling links and intro pages with Meta Pixel. ### MCP and CLI Connect NeetoCal to AI assistants over MCP, or script your scheduling from the terminal with the open-source CLI. ### Neeti AI assistant Ask Neeti questions about your bookings, payments and revenue in plain English. ## Reports & Analytics ### Booking and revenue trends See percentage growth or decline in bookings and revenue versus the previous period. ### Revenue reports Break down revenue by scheduling link, date range, and payment type. ### Popular channels report Track which platforms and sources drive the most bookings. ### Export reports to CSV Export all your reports to CSV with a single click. ### Email logs Review every email NeetoCal sent, with delivery status and full content. ## Security & Access Control ### Custom roles and permissions Define custom roles and control exactly what each team member can access. ### Audit logs Track integration connections, disconnections, and changes with user and timestamp details. ## Links - [Human page](https://www.neeto.com/neetocal/features) # NeetoCal Pricing Explore NeetoCal pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $30/user/year - Remove Neeto branding - Custom CSS ## Highlights - Unlimited meeting links - Unlimited bookings - Unlimited users - Mobile App for iOS & Android ## Meeting Management - One-on-one meeting - Round Robin meeting - Multi host meeting - Recurring meeting - Group meeting - Packages - Contacts - Cancellation & rescheduling - Automatic time zone conversion - Meeting limits - Buffer time - Lead time - One-off scheduling links - Contracts setup - Accept business email - Require approvals - Mark as No-show - Online meetings (Zoom, Google Meet, Microsoft Teams) - Password protection - Meeting outcome - Reports - Add holidays - Add guest - RefID - Duration-based pricing - Priority-based round robin - Client email verification via OTP - Spam detection and blocking - Routing form - API keys ## Customizations - Meeting link customization - Custom domain - Add logo - Availability preferences - Custom fields in booking form - Customize email notifications and reminders - Automated meeting notifications - Embed booking page - Redirect URL after booking - Multi-language booking page - Intro pages customization - Automation rules - Read-only and host-only booking questions - Send emails from your own domain - UTM tracking in embedded scheduling links - GDPR-compliant prefilling with secure tokens - QR codes on the thank you page - Set any scheduling link as the root URL - Redirect disabled scheduling links - Email and SMS templates - SMS reminders ## Payment and Billing - Discount codes - Split payments - Manage Refunds - Automatic refunds - Add taxes - Cash payments - Accept tips on payments - Upfront payment for recurring meetings - Add-on services for paid meetings - Category-based pricing for group bookings ## Payment Integrations - Pay via Stripe - All Stripe payment methods - Pay via Razorpay - Pay via PayPal - Pay via Dodo Payments - UPI payments ## Calendar Integrations - Google Calendar - Outlook/Microsoft 365 Calendar - iCloud Calendar ## Video Integrations - Zoom - Google Meet - Daily.co - Microsoft Teams - Whereby - Jitsi - Client location - Phone call - In-person meeting - Custom location ## SMS Integrations - Twilio - Telnyx ## Analytics and Tracking - Google Analytics - Google Tag Manager - Meta Pixel ## Automation - Zapier - Make - n8n - Webhooks ## Neeto Integrations - NeetoCRM - NeetoChat ## Other Integrations - Slack - Google Sheets - MCP and CLI - Neeti AI assistant ## Reports & Analytics - Booking and revenue trends - Revenue reports - Popular channels report - Export reports to CSV - Audit logs - Email logs # NeetoCal Support Get help with NeetoCal through the support center. ## Links - [Human page](https://www.neeto.com/neetocal/support) - [Help Docs](https://help.neetocal.com) - [Email Support](mailto:support@neetocal.com) # NeetoCal Mobile App Stay connected with the NeetoCal mobile app. Access all features on the go and manage your work anytime, anywhere with ease. ## Content NeetoCal Mobile App: Access the NeetoCal on the Go Stay connected with the NeetoCal mobile app. Access all features on the go and manage your work anytime, anywhere with ease. Share booking links, receive notifications for new or rescheduled meetings, and view your upcoming schedule from anywhere. The NeetoCal mobile app helps your team stay on top of meetings even when you're away from your desk. ### NeetoCal Mobile App Quickly share meeting links, get notifications for new, cancelled and rescheduled meetings, and view your upcoming schedule on the-go. ## Features ### View all event details at one place. With NeetoCal mobile app, all the information you need for your meetings is right at your fingertips. From participant details to meeting information, everything is neatly organized in one place, so you can quickly check and prepare for any event. ### Avoid no-shows with push notifications. NeetoCal keeps you informed with timely push notifications for new meetings, cancellations, or any rescheduling. You'll get alerts right on your phone, ensuring you never miss an important meeting. ### Manage availability with ease. Set your available time slots, block off busy hours, and make sure you're never double-booked, all while on the go. Need to make changes? You can easily cancel or reschedule meetings directly from the mobile app. ## Links - [Human page](https://www.neeto.com/neetocal/mobile) # NeetoCal Integrations Explore NeetoCal integrations and easily connect with your favorite tools to streamline your workflow and enhance productivity. ## Content ### Calendar Integrations ### Items #### Google Calendar Automatically add events to your calendar. #### Microsoft Outlook Keep your Outlook calendar in sync. #### iCloud Calendar Sync and manage your schedule seamlessly. ### Video Integrations ### Items #### Zoom Add Zoom links to your meetings. #### Google Meet Join Google Meet calls with one click. #### Daily.co Enable quick and simple video conferencing. #### Microsoft Teams Connect with Teams for smooth collaboration. #### Whereby Host and join meetings with a single click. #### Jitsi Run secure video meetings with Jitsi. ### Payment Integrations ### Items #### Stripe Standard Payment Collect payments with Stripe. #### Stripe Split Payment Split the payments easily with your clients. #### Razorpay Secure and easy payment processing. #### PayPal Accept payments worldwide with PayPal. #### Dodo Payments Collect payments through Dodo Payments. #### UPI Collect payments through UPI. ### SMS Integrations ### Items #### Twilio Send automated SMS reminders for meetings. #### Telnyx Send SMS notifications and reminders via Telnyx. ### Analytics and Tracking Integrations ### Items #### Google Analytics Track and analyze meeting engagement. #### Google Tag Manager Manage tracking tags on your booking pages. #### Meta Pixel Track bookings as conversions in Meta Ads. ### Automation Integrations ### Items #### Zapier Automate workflows effortlessly. #### Make Build no-code workflows with your booking data. #### n8n Automate booking workflows with n8n. #### Webhooks Send booking data to your apps in real time. ### Neeto Integrations ### Items #### NeetoCRM Create a lead in NeetoCRM for every new booking. #### NeetoChat Add a NeetoChat widget to scheduling and intro pages. ### Other Integrations ### Items #### Slack Get Instant meeting notifications. #### Google Sheets Sync booking data automatically into Google Sheets. ## Links - [Human page](https://www.neeto.com/neetocal/integrations) # NeetoCal Use Cases Discover how NeetoCal can transform your business today. Explore real-world use cases and unlock new possibilities for growth and efficiency. ## Content ### Exceptional scheduling for your use case. Checkout industry-specific use cases and see how NeetoCal helps you book appointments and expand your reach. Tailored scheduling solutions for every industry. ## Testimonials NeetoCal simplifies appointment management for therapists and clients, while integrated features streamline our workflow and enhance counseling services. NeetoCal in comparison has all their features and is free! I can't think of any reason to use any other calendaring tool at this point. Neat, simple and fairly priced! You've added round robin scheduling to the basic plan as well and it works smoothly. ## Links - [Human page](https://www.neeto.com/neetocal/use-cases) # NeetoCal Pricing Comparison Compare NeetoCal's features and pricing with Calendly and Cal.com. See why NeetoCal offers the best value for your scheduling needs. ## Content ### Compare NeetoCal pricing with Cal.com & Calendly ### Select the features you want to use: ### Items - Unlimited Meeting Links - Collect payment with Stripe - Round Robin Booking - Recurring Meetings - Routing Forms - Automated Reminders - Zapier Integration - Custom Cancellation Policy - Webhooks - Custom Email Notifications - Custom Domain - Remove branding We've made every effort to ensure the info is correct, but if you catch any errors, email us at ## Links - [Human page](https://www.neeto.com/neetocal/pricing-comparison) # NeetoCal Tour Take a tour of NeetoCal. ## Content ## Intro What does NeetoCal do? Finding a time that works for everyone is hard. ### Chat Screen Messages - 11 AM, Tuesday? - Unavailable - 3 PM, Saturday? - 10 AM, Monday? ### With NeetoCal, set when you are available, so your clients see only the times that work for you. ### Week Days - Monday - Tuesday - Wednesday - Thursday - Friday - Saturday - Sunday ### Create your scheduling page matching your brand. ### Share meeting link & let your clients book without the back-and-forth. ## Buffer Time Need a break between two meetings? Add buffer between the two meetings to keep things manageable. ## Lead Time Dealing with last minute bookings? Set minimum notice period, so that you are always prepared. ## Meeting Reminders Want to minimize no-shows? Sends reminders to your clients, letting them reschedule or cancel. Hi John! This is a reminder about your Therapy session with Dr. Eva Johnson on Tuesday, April 19th 2023, 03:00PM (PST). If you can't make it, then either reschedule or cancel the meeting. ### Collect payment before the meeting. ### Who can use NeetoCal? ### Cases #### Dentist Manage patient appointments & dental check-ups. #### Yoga trainers Manage yoga classes of clients and one-on-one sessions. #### Music teachers Organize music lessons & student practice sessions. #### Therapists Streamline client appointments & manage therapy sessions. #### Gym trainers Manage gym class & personal training session bookings. #### Freelancers Organize client meetings & project consultations. #### Photographers Manage photoshoot bookings & client consultations. #### Event planners Coordinate event meetings & client discussions. #### Coaches Schedule coaching sessions & performance reviews. #### Real Estate agents Manage virtual property tours & client meetings. ## Links - [Human page](https://www.neeto.com/neetocal/tour) # NeetoCal Videos Watch these videos to learn how to use NeetoCal effectively and make the most of its features for your needs. ## Content NeetoCal Videos: Tips & Tricks for Effective Use Watch these videos to learn how to use NeetoCal effectively and make the most of its features for your needs. ### NeetoCal Videos Watch these videos to see how to use NeetoCal effectively. ## Videos - Accept Business Emails - Therapy Scheduling Software - Buffer time - Rescheduling and Cancellation - Availability Override - Tips for handling different schedule each week - NeetoCal Zapier Integration ## Links - [Human page](https://www.neeto.com/neetocal/videos) # NeetoCal Comparison Compare NeetoCal with Calendly, Zoho Bookings, and Cal.com. See why NeetoCal stands out with its features, pricing, and seamless scheduling experience. ## Content to Calendly, Zoho Bookings, Cal.com ## Table Data - Unlimited meetings - Unlimited users - Google calendar integration - Round robin scheduling - Accept payments - Split payment - Custom domain - Microsoft Teams, Zoom, Google meet - Redirect URL after booking - Mobile App - Zapier Integration - Webhooks - Embed booking page - Custom email notification - Add custom fields to booking form - Automatic timezone conversion - Customizable booking page - Customizable booking links Say goodbye to scheduling headaches — ready to get started? Experience the power of NeetoCal now! This table is meant to give you an objective side-by-side comparison of key features in the free plan. We've strived to provide accurate information, but if you notice any issues, please write us at ## Links - [Human page](https://www.neeto.com/neetocal/neetocal-vs-calendly-vs-zoho-bookings-vs-cal-com) # Chiropractic Scheduling Software Efficient scheduling software designed for chiropractic practices, ensuring easy appointment management. ## Content ### Chiropractic scheduling software ### Chiropractic Scheduling Software. Efficient scheduling software designed for chiropractic practices, ensuring easy appointment management. ## Sections ### Highlights #### Flexible chiropractic care packages Explore personalized care plans with special offers—designed to relieve pain, boost mobility, and support your long-term wellness. #### Session outcome summary Record key notes after each chiropractic session like patient feedback, treatment response, techniques used, and recommended follow-ups to ensure consistent, personalized care and better long-term outcomes. #### Streamline your chiropractic team You can add unlimited team members to manage appointments and ensure a fair distribution of work. Each team member gets their own login, allowing them to update their availability, book patients, and schedule time off. ### Features #### Easy online booking Create a personalized booking page and share your availability online. Your chiropractic scheduling software allows you to book more assessments around the clock. #### Set up recurring appointments Regardless of the severity, patients often require multiple sessions. Schedule recurring appointments ahead of time to ensure uninterrupted treatments. #### Offer virtual consultations Integrate your calendar with Google Meet or Zoom to meet patients in their preferred setting. Easily discuss rehabilitation and treatment methods. #### Avoid no-shows Avoid manual assessment confirmations and prioritize spinal health. Use automated email reminders to prevent costly missed sessions. #### Instant updates on any device Connect all chiropractors: Download the free NeetoCal app for iOS or Android to manage your appointments while on home visits without any hassle. #### Accept treatment fees easily Link your booking page with Stripe to securely accept online payments for initial assessments, recurring appointments, and additional services. ### Zigzag #### Bliss of recurring sessions Clients can book their slots beforehand, preventing others from taking reserved slots. This ensures that your clients have the peace of mind knowing that their preferred time slots are secured for them. #### Accept payments ahead of sessions Payments for recurring appointments are processed 48 hours beforehand, ensuring availability without immediate charges. This secure, convenient process confirms reserved slots with automatic payments. ### Faq #### How does the chiropractor scheduling work? NeetoCal provides a user-friendly platform where patients can book their appointments online. Chiropractic staff can manage their schedules, view available slots, and receive notifications for their bookings. #### How do I accept payments in advance? NeetoCal offers secure online payment processing, allowing patients to make payments conveniently and securely through the platform. This eliminates the need for manual transactions and ensures a safe payment experience. #### How does NeetoCal help prevent no-shows? NeetoCal helps prevent no-shows by sending automated reminders to patients and chiropractic staff. These reminders can be in the form of emails or SMS notifications, reminding patients about their upcoming appointments and reducing the likelihood of missed sessions. #### Ready to simplify your appointment booking process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/chiropractic-scheduling-software) # Yoga Scheduling Software Enable your clients to easily book and manage their yoga appointments online. Streamline scheduling and enhance client experience effortlessly. ## Content ### Yoga scheduling software ### Yoga Scheduling Software. Enable your clients to easily book and manage their yoga sessions online, anytime and from any device. Reduce back-and-forth communication and keep your schedule organized with automated confirmations and reminders. ## Sections ### Highlights #### Enable group bookings for your yoga sessions Let multiple students book the same class slot with ease. Perfect for group yoga sessions—just set a capacity, and the slot automatically closes once it's full. Ideal for managing group classes, workshops, or special events. #### Flexible class packs Sell bundles of classes to your students, like 10-class passes or unlimited monthly packages. It's perfect for students who want to stay committed and for instructors who want to streamline payments and boost retention. #### Fluid rescheduling & cancellation Bend and stretch on the go with last-minute changes. Things happen and plans need to adapt accordingly. NeetoCal gracefully steps up to coordinate the canceled and rescheduled slots, reopening them for clients and ensuring continuity. ### Features #### Customize your booking page Personalize your Yoga booking page to reflect your brand, making it seamless for clients to book session that meet their yoga practice needs. #### Team onboarding made easy Quickly onboard your entire team to NeetoCal, streamline your sessions virtually or in-person and improve efficiency. Let everyone get on the same floor! #### Offer virtual consultations Connect your NeetoCal calendar with Google Meet or Zoom to reach your clients where it is most convenient, their home. Flexibility is key! #### Know your clients better Gather essential client information with pre-slot booking questions. Know their experience level, health issues, and goals, thereby ensuring personalized and effective practice. #### Sync with your calendar Integrate with popular calendars to streamline your schedule and avoid double bookings, to ensure smooth and balanced operations. #### Receive around-the-clock support NeetoCal team will answer your questions and there to help. Contact our team anytime for seamless support. ### Zigzag #### Bliss of recurring sessions Practice makes perfect poses. Regular follow up sessions are essential to master the lifestyle. Let the future sessions be reserved in advance, securing everyone's preferred slots and making Yoga a habit. #### Accept payments ahead of sessions Embrace the Shanti of online payments. Reserve your slots with automatic payments, processed 48 hours before the session. NeetoCal will take care of the pre-payment and payment trails while you can focus on your balance. ### Faq #### What is NeetoCal and how it helps in scheduling yoga classes? NeetoCal is a scheduling tool designed to streamline booking and managing yoga classes, making it easy for instructors and clients to coordinate sessions. #### How do I set up my yoga classes on NeetoCal? After signing up, you can create and customize your class schedule, set availability, and add class descriptions. Our intuitive interface guides you through each step. #### Is there a mobile app for NeetoCal? Yes, NeetoCal offers a mobile app for both iOS and Android, allowing you and your clients to manage bookings on the go. #### Can I offer different types of yoga classes? Absolutely! You can list various types of yoga classes, such as Vinyasa, Hatha, or Yin Yoga, each with its own schedule and details. #### Can I set up recurring classes? Yes, you can set up recurring classes to save time and ensure a consistent schedule for your students. #### How do I manage payments? NeetoCal integrates with several payment processors, allowing you to accept payments online at the time of booking. #### What kind of notifications will I receive? NeetoCal sends automated email and SMS notifications for new bookings, cancellations, and reminders to both instructors and students. #### Ready to simplify your yoga session scheduling process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/yoga-scheduling-software) # Gym Scheduling Software Enable your clients to easily book and manage their gym sessions online. Simplify scheduling and improve the overall fitness experience. ## Content ### Gym scheduling software ### Gym Scheduling Software. You know the perks of having a workout buddy. The best ones commit to the goal and don't quit halfway. Avoid all booking-related chaos by sharing your available slots online and accepting your fee in advance. You can do all this and more for free! ## Sections ### Highlights #### Enable group bookings for your gym sessions Let clients book sessions together with ease ideal for friends, families, or workout groups. Boost attendance, build community, and make your classes more engaging with easy-to-manage group bookings. #### Flexible class packs Sell bundles of classes to your students, like 10-class passes or unlimited monthly packages. It's perfect for students who want to stay committed and for instructors who want to streamline payments and boost retention. #### Fluid rescheduling & cancellation Give clients the flexibility to reschedule or cancel sessions without hassle. Fewer no-shows, smoother scheduling, and a better experience—for both you and your clients. Simple, quick, and stress-free. ### Features #### Google calendar integration NeetoCal integrates with the Google Calendar to avoid any calendar mishaps or conflicting schedules. Be stress free when it comes to scheduling. #### Set your availability Need to block the studio on Mondays for Zumba? Sure, why not? You can decide your availability and be flexible with it. Scheduling conflicts are a thing of the past. #### Avoid no-shows Clients drop out of their gym schedule all the time without making a conscious choice to quit. Send reminders so forgetting is no longer an excuse. #### Multiple meeting types Some folks like to train alone and some like the camaraderie of working out with others. Preferences change, so NeetoCal is flexible with the meeting types. #### Instant updates on any device NeetoCal mobile app for iOS and android makes everything infinitely more accessible. Control your calendar and manage bookings on the go! #### Enable discount codes Who doesn't like discounts? When you decide to give away a discount or reward your best clients with a seasonal coupon, we step up to execute it smoothly! ### Zigzag #### Ease of recurring sessions Automate repeat bookings for weekly classes or ongoing sessions. NeetoCal makes it easy to set up recurring appointments, saving time and ensuring consistency for both you and your clients. #### Accept payments ahead of sessions Embrace the Shanti of online payments. Reserve your slots with automatic payments, processed 48 hours before the session. NeetoCal will take care of the pre-payment and payment trails while you can focus on your balance. ### Faq #### What is NeetoCal? NeetoCal is a scheduling tool designed to streamline booking and managing gym classes and appointments, making it easy for gym owners, trainers, and clients to coordinate sessions. #### How do I set up my gym sessions on NeetoCal? After signing up, you can create and customize your session, set availability, and add session descriptions. Our easy to use interface guides you through each step. #### Can I offer different types of classes and services? Absolutely! You can list various types of classes and services, such as personal training sessions, group workouts, or specialized fitness programs, each with its own schedule and details. #### How do I manage payments? NeetoCal integrates with several payment processors, allowing you to accept payments online at the time of booking. #### Ready to simplify your gym session booking process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/gym-scheduling-software) # Sales appointment scheduling software. Streamline your sales process with easy-to-use sales appointment scheduling software. Boost efficiency and simplify your client booking experience. ## Content ### Sales appointment scheduling software ### Sales Appointment Scheduling Software. Build long-lasting client relationships and close more deals with simple and intuitive sales appointment scheduling software. ## Sections ### Highlights #### Smart scheduling with Round Robin Automatically assign meetings to your sales team in rotation—ensuring fair lead distribution, faster response times, higher conversion potential, reduced manual coordination, and a smoother booking experience for every prospect. #### Meeting outcome summary Record key notes after each sales appointment like client feedback, objections, interests, and next steps—to ensure personalized follow-ups and improve conversion rates. #### Streamline your sales team Add unlimited sales reps and automatically assign leads using round-robin scheduling for fair distribution. Each rep gets their own login to manage availability, schedule meetings, track prospects, and block time off—so your team stays focused and your pipeline stays full. ### Features #### Easy online booking Create a personalized booking page and share your availability online. Your sales scheduling software helps you book more meetings with prospects. #### Set up recurring appointments Sales conversations often require multiple follow-ups. Schedule recurring appointments in advance to keep engagement high and deals moving forward. #### Offer virtual consultations Integrate your calendar with Google Meet or Zoom to connect with leads in their preferred setting. Easily conduct discovery calls, demos, or consultations. #### Avoid no-shows Avoid manual follow-ups and stay focused on selling. Use automated email reminders to reduce no-shows and prevent lost opportunities. #### Instant updates on any device Connect your entire sales team: Download the free NeetoCal app for iOS or Android to manage appointments on the go without any hassle. #### Accept payments easily Link your booking page with Stripe to securely accept online payments for consultations, strategy sessions, or premium services. ### Zigzag #### Recurring appointments Clients can book their slots beforehand, preventing others from taking reserved slots. This ensures that your clients have the peace of mind knowing that their preferred time slots are secured for them. #### Accept payments ahead of sessions Payments for recurring appointments are processed 48 hours beforehand, ensuring availability without immediate charges. This secure, convenient process confirms reserved slots with automatic payments. ### Faq #### How does NeetoCal streamline the sales appointment scheduling process? NeetoCal simplifies scheduling by allowing clients to book appointments directly through a personalized booking page. Automated reminders and easy rescheduling options ensure a seamless experience, reducing the back-and-forth communication and minimizing no-shows. #### Is it possible to accept payments for paid sales consultations through NeetoCal? Absolutely. NeetoCal offers secure payment processing for paid sales consultations. This feature ensures that transactions are handled safely and efficiently, providing a professional experience for both you and your clients. #### Can I host virtual sales meetings using NeetoCal? Yes, NeetoCal integrates with popular video conferencing tools like Google Meet and Zoom. This allows you to easily schedule and conduct virtual sales meetings, pitches, and product demos, enhancing your ability to connect with clients remotely. #### How does NeetoCal help in preparing for sales demos? NeetoCal allows you to add custom questions during the slot booking process. This helps you gather valuable insights ahead of time, enabling you to tailor your sales demos to address specific client needs and preferences effectively. #### Ready to simplify your sales appointment process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/sales-appointment-scheduling-software) # Photography booking software. Capture more clients with NeetoCal's simple online booking system for photographers. Streamline scheduling and focus on what matters most. ## Content ### Photography booking software ### Photography Booking Software. Build long-lasting client relationships and book more shoots with simple and intuitive photography scheduling software. ## Sections ### Highlights #### Flexible photography booking packages Explore personalized shoot plans with special offers—designed to fit your style, save time, and elevate your creative journey. #### Meeting outcome summary Record key notes after each shoot, including client preferences, feedback, special requests, and next steps to ensure personalized experiences and build lasting relationships. #### Simplify your studio bookings Add unlimited photographers and auto-assign shoots using round-robin scheduling. Each photographer gets their own login to manage availability, book sessions, track clients, and block time off—keeping your team organized and your calendar full. ### Features #### Easy online booking Create a personalized booking page and share your availability online. Your photography scheduling software helps you book more shoots with ease. #### Set up recurring appointments Photography sessions often need multiple touchpoints. Schedule follow-up shoots or consultations in advance to maintain client engagement. #### Offer virtual consultations Integrate your calendar with Google Meet or Zoom to offer virtual consultations or pre-shoot meetings—connecting with clients wherever they are. #### Avoid no-shows Skip the back-and-forth and focus on your craft. Use automated email or SMS reminders to reduce no-shows and keep your shoot schedule on track. #### Instant updates on any device Keep your whole team connected: Download the free NeetoCal app on iOS or Android to manage bookings and availability from anywhere. #### Accept payments easily Link your booking page with Stripe to securely accept online payments for photo sessions, retouching services, or premium packages. ### Zigzag #### Recurring appointments Clients can book their slots beforehand, preventing others from taking reserved slots. This ensures that your clients have the peace of mind knowing that their preferred time slots are secured for them. #### Accept payments ahead of sessions Payments for recurring appointments are processed 48 hours beforehand, ensuring availability without immediate charges. This secure, convenient process confirms reserved slots with automatic payments. ### Faq #### How can clients book a photography session with NeetoCal? Clients can easily book a session through your personalized booking page, accessible from your website or social media profiles. They can view your availability, select a time, and book instantly. #### Can I customize my booking page to reflect my photography brand? Absolutely! NeetoCal allows you to personalize your booking page with your brand's style, showcasing your portfolio and tailoring your service offerings to provide a cohesive and professional look. #### How does NeetoCal help reduce no-shows for photography sessions? NeetoCal sends automated email and SMS reminders to clients about their upcoming sessions. This ensures that clients are reminded of their appointments, significantly reducing the likelihood of no-shows. #### Is it possible to collect specific client requirements before the session? Yes, NeetoCal allows you to add custom questions during the booking process. This feature helps you gather important details about your clients' preferences and requirements, allowing you to prepare thoroughly for each photography session. #### Ready to simplify your photography booking process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/photography-booking-software) # Salon booking software. Make your salon run smoother with NeetoCal's easy-to-use online booking system. Streamline appointments and enhance client satisfaction effortlessly. ## Content ### Salon booking software ### Free Salon Booking System. Simplify your scheduling and spend more time styling with customizable salon booking software. ## Sections ### Highlights #### Flexible beauty care packages Explore personalized beauty plans with special offers—designed to enhance your glow, elevate your style, and support long-term self-care. #### Session outcome summary Record key notes after each beauty session—such as client preferences, services performed, products used, and suggested follow-ups—to ensure consistent, personalized care and a flawless beauty experience every time. #### Fluid rescheduling & cancellation Give clients the flexibility to reschedule or cancel sessions without hassle. Fewer no-shows, smoother scheduling, and a better experience—for both you and your clients. Simple, quick, and stress-free. ### Features #### Easy online booking Create a personalized booking page and share your availability online. Your salon scheduling software helps you book more clients around the clock. #### Set up recurring appointments Beauty routines need consistency. Schedule recurring appointments in advance to keep your clients glowing and your calendar full. #### Offer virtual consultations Integrate your calendar with Google Meet or Zoom to offer virtual consultations or beauty advice—ideal for first-timers or pre-service discussions. #### Avoid no-shows Skip manual follow-ups and focus on pampering. Automated SMS and email reminders help reduce no-shows and keep your salon running smoothly. #### Instant updates on any device Manage on-the-go bookings. Download the free NeetoCal app on iOS or Android to track appointments—even during home or bridal visits. #### Accept payments easily Accept secure online payments with ease. Link your Booking Page with Stripe to collect payments for appointments, packages, and add-on services. ### Zigzag #### Recurring appointments Clients can book their appointments in advance, ensuring their favorite time slots are secured. This gives them peace of mind and guarantees a seamless, stress-free salon experience. #### Accept payments ahead of sessions Payments for recurring salon appointments are processed 48 hours in advance, securing the booking without requiring instant payment. This convenient, secure system ensures your clients never miss their reserved time slots. ### Faq #### How can clients book a salon appointment with NeetoCal? Clients can easily book a session through your personalized booking page, which they can access from your website or social media profiles. They can check your availability, pick a time, and book instantly. #### Can I customize my booking page to reflect my salon's brand? Absolutely! NeetoCal lets you personalize your booking page to match your salon's style. Showcase your services, share special offers, and create a cohesive and professional look that attracts clients. #### How does NeetoCal help reduce no-shows for salon appointments? NeetoCal sends automated email and SMS reminders to clients about their upcoming appointments. These reminders help ensure that clients don't forget their sessions, significantly reducing the likelihood of no-shows. #### Is it possible to collect specific client preferences before the appointment? Yes, NeetoCal allows you to add custom questions during the booking process. This feature helps you gather important details about your clients' preferences and requirements, so you can prepare thoroughly for each appointment and provide personalized service. #### Ready to simplify your salon booking process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/salon-booking-software) # Dental appointment scheduling software. Change how you manage dental appointments with NeetoCal scheduling software. Simplify bookings and enhance efficiency for a seamless patient experience. ## Content ### Dental appointment scheduling software ### Dental AppointmentScheduling Software. Efficient scheduling software designed for dental practices, ensuring easy appointment management. ## Sections ### Highlights #### Flexible dental care packages Explore personalized treatment plans with special offers—designed to improve oral health, enhance your smile, and support long-term dental wellness. #### Session outcome summary Record key notes after each dental visit, including patient concerns, procedures performed, treatment response, and recommended follow-ups ensuring consistent, personalized care and improved long-term oral health. #### Streamline your dental team Easily onboard your entire dental team to manage appointments efficiently. Each team member gets their own login to update availability, book patients, and schedule time off ensuring smooth operations and fair distribution of work. ### Features #### Easy online booking NeetoCal's dental scheduling software lets you book patient appointments 24/7 reducing back-and-forth and increasing bookings effortlessly. #### Set up recurring appointments Easily schedule recurring appointments for procedures like cleanings, aligner check-ins, or root canals to ensure uninterrupted care and better outcomes. #### Offer virtual consultations Offer virtual consultations to discuss treatment plans, cosmetic options, or follow-ups meeting patients in their preferred setting. #### Avoid no-shows Automated email and SMS reminders help minimize no-shows and keep your patients committed to their oral health journey. #### Instant updates on any device Download the free NeetoCal app for iOS or Android to manage appointments during home visits or while working across multiple clinic branches. #### Accept treatment fees easily Link your booking page to receive payments for consultations, recurring treatments, and cosmetic services all in one place. ### Zigzag #### Bliss of recurring sessions Patients can book their follow-up visits in advance, ensuring their preferred time slots are always secured. This brings peace of mind and uninterrupted care for treatments that require multiple sittings like cleanings, braces, or root canals. #### Accept payments ahead of sessions Payments for recurring appointments are processed 48 hours beforehand, ensuring availability without immediate charges. This secure, convenient process confirms reserved slots with automatic payments. ### Faq #### How do patients schedule dental appointments with NeetoCal? Patients can easily book their dental appointments online via your customized booking page. This page, accessible through your website or social media profiles, allows them to choose their preferred time slot and handle any necessary payments directly. #### Can NeetoCal sync with my existing calendar? Yes, NeetoCal integrates seamlessly with Google Calendar. This synchronization ensures that your appointments are always up-to-date and helps you avoid scheduling conflicts. #### How does NeetoCal reduce no-shows? NeetoCal automatically sends email and SMS reminders to patients about their upcoming appointments. These reminders help keep patients informed and reduce the likelihood of missed appointments, keeping your schedule running smoothly. #### Can I customize the booking form to collect specific patient information? Absolutely. NeetoCal allows you to add custom fields to your booking form, enabling you to gather relevant patient information before their appointment. This customization helps you prepare for each visit and enhance the patient experience. #### Ready to simplify your dental appointment scheduling process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/dental-appointment-scheduling-software) # Tutor Scheduling Software. Focus on teaching students while NeetoCal handles scheduling classes for you. Simplify bookings and save time with effortless scheduling. ## Content ### Tutor scheduling software ### Tutor Scheduling Software. Focus on teaching students while NeetoCal schedule classes for you. ## Sections ### Highlights #### Flexible tutoring packages Explore personalized learning plans with special offers—designed to boost academic performance, build confidence, and support long-term success. #### Session outcome summary Record key notes after each tutoring session, including student challenges, topics covered, progress made, and recommended next steps ensuring consistent, personalized learning and long-term academic success. #### Enable group bookings for your tutoring sessions Let students book sessions together perfect for friends, siblings, or study groups. Boost participation, encourage collaborative learning, and make your classes more interactive with easy-to-manage group bookings. ### Features #### Easy online booking NeetoCal's tutor scheduling software lets students book sessions 24/7, reducing back-and-forth and helping you fill your calendar with ease. #### Set up recurring appointments Easily schedule recurring classes for subjects like math, science, or language training to ensure consistent learning and steady academic growth. #### Offer virtual consultations Offer virtual tutoring sessions to review lessons, prep for exams, or provide homework support meeting students wherever they are. #### Avoid no-shows Automated email and SMS reminders reduce no-shows and keep students accountable in their learning journey throughout. #### Instant updates on any device Download the free NeetoCal app for iOS or Android to manage sessions on the go ideal for home tutors or those working across locations. #### Accept fees easily Link your booking page to accept payments for one-on-one sessions, monthly packages, and group classes all from one convenient platform. ### Zigzag #### Bliss of recurring sessions Students can book their tutoring sessions in advance, securing their preferred time slots every week. This ensures consistency, peace of mind, and uninterrupted learning perfect for ongoing support in subjects like math, science, or test prep. #### Accept payments ahead of sessions Payments for recurring appointments are processed 48 hours beforehand, ensuring availability without immediate charges. This secure, convenient process confirms reserved slots with automatic payments. ### Faq #### How do students schedule tuition classes with NeetoCal? Students can easily book their tuition sessions online via your customized booking page. This page, accessible through your website or social media profiles, allows them to choose their preferred time slots and handle any necessary payments directly. #### Can NeetoCal sync with my existing calendar? Yes, NeetoCal integrates seamlessly with Google Calendar. This synchronization ensures that your classes are always up-to-date and helps you avoid scheduling conflicts. #### How does NeetoCal reduce no-shows? NeetoCal automatically sends email and SMS reminders to students about their upcoming classes. These reminders help keep students informed and reduce the likelihood of missed sessions, keeping your schedule running smoothly. #### Can I customize the booking form to collect specific information from students? Absolutely. NeetoCal allows you to add custom fields to your booking form, enabling you to gather relevant information from students before their session. This customization helps you prepare for each lesson and enhance the teaching experience. #### Ready to simplify your class scheduling process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/tutor-scheduling-software) # Tour Booking Software. Focus on creating memorable experiences while NeetoCal scheduling software handles your tour bookings. ## Content ### Tour booking software ### Tour Booking Software. Focus on planning the best excursions for your clients, while tour scheduling software keeps your calendar in-check. ## Sections ### Highlights #### Flexible tour scheduling packages Explore personalized tour plans with special offers—designed to enrich your journey, fit your schedule, and support memorable travel experiences. #### Tour outcome summary Record key notes after each tour session such as guest preferences, activities covered, locations visited, and suggested next experiences to ensure consistent, personalised travel and unforgettable journeys every time. #### Reschedule or cancel tours easily Give travelers the freedom to adjust or cancel their tour plans with ease. Fewer dropouts, smoother coordination, and a stress-free experience—for both you and your guests. Simple, quick, and traveler-friendly. ### Features #### Easy online booking Showcase your tour offerings and availability online. Your tour scheduling software helps you attract more travelers anytime, anywhere. #### Set up recurring appointments Let travelers book recurring or multi-day tours in advance to keep your calendar full and trips well-planned. #### Offer virtual consultations Integrate with Google Meet or Zoom for trip briefings or Q&A sessions perfect for first-time travelers or custom tour discussions. #### Avoid no-shows Cut down no-shows with SMS and email reminders. Focus on delivering great experiences while your system handles the updates. #### Instant updates on any device Use the free NeetoCal app (iOS & Android) to stay on top of your schedule even during outdoor tours or site visits. #### Accept payments easily Connect your booking page with Stripe to accept payments for tours, group bookings, and optional add-ons quickly and securely. ### Zigzag #### Recurring appointments Travelers can book their tours in advance, securing their preferred dates and times. This ensures peace of mind and a smooth, stress-free travel experience. #### Accept payments ahead of sessions Payments for recurring tour bookings are processed 48 hours in advance, securing the spot without needing immediate payment. This convenient and secure system ensures travelers never miss their reserved experiences. ### Faq #### How do clients book a tour with NeetoCal? Clients can book a tour through your personalized booking page, which can be accessed via your website, social media, or email. They can choose their preferred tour dates and times, making the booking process quick and convenient. #### Can I manage group tours with NeetoCal? Yes, NeetoCal allows you to easily set up and manage group tours. You can define tour durations, prices, and the number of available spots, and coordinate with your clients ensuring smooth preparation. #### Does NeetoCal integrate with virtual meeting platforms for remote tour consultation? Absolutely! NeetoCal integrates seamlessly with Zoom, Google meet and more, allowing you to offer virtual tour consultations. This feature enables you to reach a global audience and provide personalized travel experiences from anywhere. #### Ready to simplify your tour booking process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/tour-booking-software) # School Scheduling Software. Focus on education while NeetoCal handles your scheduling needs, from classes and parent-teacher meetings to extracurricular activities. ## Content ### School scheduling software ### School Scheduling Software. Focus on providing a purposeful learning experience while NeetoCal takes care of booking each booking. ## Sections ### Highlights #### Enable group bookings for your tutoring sessions Let students book sessions together ideal for friends, siblings, or study groups. Boost engagement and simplify scheduling with collaborative learning options. #### Session outcome summary Record key notes after each session Track challenges, topics covered, progress, and next steps to ensure personalized support and long-term student success. #### Easily schedule recurring meetings Set up weekly classes, staff meetings, or parent-teacher conferences in advance. Save time, ensure consistency, and keep everyone on the same page. ### Features #### Easy online booking NeetoCal's school scheduling software allows 24/7 bookings, reducing manual coordination and helping staff manage appointments with ease. #### Set up recurring appointments Easily set up recurring lessons, staff meetings, or parent-teacher conferences to promote consistency, structure, and better academic planning. #### Offer virtual consultations Enable online scheduling for remote classes, academic check-ins, or extracurricular activities—ensuring flexibility for students, parents, and faculty. #### Avoid no-shows Automated email and SMS reminders help keep students and parents informed, reducing missed sessions and improving overall participation. #### Instant updates on any device Download the free NeetoCal app for iOS or Android to oversee daily schedules, reschedule sessions, or monitor availability anytime. #### Accept fees easily Link your booking page to securely collect payments for after-school programs, events, workshops, or special classes in one place. ### Zigzag #### Bliss of recurring sessions Students can book their school sessions in advance, securing their preferred time slots every week. This ensures consistency, peace of mind, and uninterrupted learning perfect for ongoing support in subjects like math, science, or test prep. #### Accept payments ahead of sessions Payments for recurring appointments are processed 48 hours beforehand, ensuring availability without immediate charges. This secure, convenient process confirms reserved slots with automatic payments. ### Faq #### How do students book classes with NeetoCal? Students can book classes through your customized booking page, accessible via your school's website or directly shared links. They can choose available time slots and receive confirmation instantly. #### Can NeetoCal handle scheduling for multiple teachers? Yes, NeetoCal's Round Robin Scheduling feature ensures that meetings and classes are distributed evenly among teachers, avoiding overbooking and ensuring a balanced workload. #### How does NeetoCal help reduce no-shows? NeetoCal sends automated reminders via email and SMS to students and parents about upcoming classes and meetings, reducing the likelihood of missed appointments. #### Can parents and teachers reschedule meetings easily? Absolutely. NeetoCal offers flexible rescheduling options, allowing parents and teachers to modify their appointments as needed, reducing last-minute cancellations and ensuring better communication. #### Ready to simplify your school scheduling process? ## Links - [Human page](https://www.neeto.com/neetocal/use-cases/school-scheduling-software) # Headstrong Pro's Scheduling Journey Reimagine Headstrong Pro's scheduling with NeetoCal. Simplify booking remote therapy sessions for individuals facing mild to moderate health challenges. ## Content ## About Client Community Interest Company ## Sections #### Reimagining Headstrong Pro's scheduling journey Health Care ### About Headstrong Counselling is a Community Interest Company and a mental health counselling service provider in London. They provide remote therapy sessions to people experiencing mild to moderate health challenges. #### Challenge Before using NeetoCal into their operations, Headstrong Pro faced several challenges. Managing the diverse schedules and preferences of over 70 counsellors was a daunting task, leading to scheduling conflicts and inefficiencies. Coordinating different video conferencing platforms caused communication breakdowns. Manual payment splitting added administrative burdens and compensation delays. Without a system for recurring meetings, clients faced inconvenience in scheduling multiple sessions, leading to potential loss of business. #### Solution NeetoCal has many features that resolved Headstrong Pro's challenges. It helped counsellors with flexible scheduling options, improved communication via streamlined video conferencing support, and automated payment splitting for prompt compensation. Additionally, NeetoCal's recurring meeting feature enhanced client convenience, fostering business growth and satisfaction. #### List Items #### Flexible Scheduling Headstrong Pro has 70+ counsellors on its platform. Headstrong Pro uses NeetoCal to allow their counsellors to have the flexibility of working as per their schedule. It means all the counsellors are free to pick the schedule that works best for them. Some counsellors work on Mondays, Thursdays, and Fridays, and some work only on Tuesdays. What time you work is also 100% controlled by them. #### Customized Video Conferencing Some people prefer Zoom, and some prefer Google Meet. Headstrong Pro allows to pick the video conferencing software of their choice. NeetoCal supports Zoom, Google Meet, and much more. It means counselors don't need to leave the tool they are used to working with. #### Streamlined Payment Processing Headstrong Pro uses the payment splitting feature of NeetoCal. With this feature, the payment made by the client is automatically split between Headstrong Pro(the company) and the counselors (the service provider). It means no one needs to wait till the end of the month to tally the number and then to make the payment. It reduces the hassle for Headstrong Pro, and the counselors are paid when the therapy session ends. #### Enhancing Client Engagement With the recurring payment feature of NeetoCal, Headstrong has experienced an uptick in the number of clients choosing to have more sessions. Clients have complete flexibility in how many more sessions they want. The best part is that the client is not charged for all future meetings at the time of the booking. The client's card is charged a few days before the actual meeting. #### Testimonial “Our mental health company has greatly benefited from the intuitive design and seamless functionality of the NeetoCal scheduling platform, making appointment management hassle-free for both therapists and clients. Particularly useful are the integrations which streamline our workflow and enhance our ability to deliver effective, timely counselling services” #### Result After using NeetoCal, Headstrong Pro experienced significant improvements in streamlining their business operations. Integration with video conferencing tools improved communication, while automated payment splitting eased administrative burdens, ensuring timely compensation. NeetoCal's recurring meeting feature enhanced client flexibility, driving retention and business growth. NeetoCal made Headstrong Pro's ways of doing things better, helping things run more smoothly and improving outcomes for clients. ## Links - [Human page](https://www.neeto.com/neetocal/case-studies/headstrong) # Unlimited Scheduling Links on the Free Plan | NeetoCal Create unlimited scheduling links in NeetoCal for free. Set up one-on-one, round robin, multi-host and group meeting links, each with its own availability. ## Overview NeetoCal lets you create unlimited scheduling links, even on the free plan. Each scheduling link is a booking page with its own URL, meeting type and availability, so clients can pick a time that works for both of you without back-and-forth emails. Create a separate link for every kind of meeting you run, such as a 15-minute intro call, a one-hour consultation or a weekly team sync. Each link can be a one-on-one, round robin, multi-host or group meeting. Links live under the Scheduling links tab, grouped into Active and Disabled views, and you can add password protection to keep a link private for specific clients. ## Links - [Human page](https://www.neeto.com/neetocal/features/unlimited-meeting-links) # Unlimited Bookings With Free Scheduling | NeetoCal Accept unlimited bookings in NeetoCal with no monthly cap. Track upcoming, past and canceled meetings, message clients and keep private notes in one place. ## Overview NeetoCal accepts unlimited bookings on every plan, including the free plan, so you never hit a monthly cap on how many meetings clients can schedule with you. Every booking appears on the Bookings page, sorted into upcoming, past, canceled and incomplete meetings. Open any booking to see its details, including date, time and location, and cancel or reschedule it from the same pane. The Messages tab lets you talk to the client about the meeting, and recurring bookings are linked together so you can see the whole series. Hosts can also keep internal notes that only hosts and admins see, and these notes show up in the contact's timeline. ## Links - [Human page](https://www.neeto.com/neetocal/features/unlimited-bookings) # Unlimited Users for Team Scheduling | NeetoCal Add unlimited users to your NeetoCal workspace on the free plan. Invite teammates, assign roles and run team scheduling without paying for extra seats. ## Overview NeetoCal supports unlimited users, so you can invite your whole team to one workspace without worrying about seat limits on the free plan. Each team member gets their own availability and scheduling links, and can be added as a host on shared team meetings. Admins add people from the Team members page by entering an email address and choosing a role. Because NeetoCal is part of the Neeto suite, you can also grant the same person access to other Neeto products and set their role in each one at the same time. This makes it practical for sales, support and customer success teams to run team scheduling from a single account. ## Links - [Human page](https://www.neeto.com/neetocal/features/unlimited-users) # One-on-One Meeting Scheduling Links | NeetoCal Create one-on-one meeting links in NeetoCal so clients can book a private slot with a single host based on your availability. Free with unlimited links. ## Overview A one-on-one meeting in NeetoCal is a scheduling link for booking time between a single host and a single client. The client opens your link, sees the open slots from your availability and books the one that suits them, with no email back-and-forth. This is the most common meeting type for consultants, coaches, recruiters and sales reps who meet people individually. To set one up, add a new scheduling link, choose One-on-one and fill in the meeting details on the What tab. An admin can assign a different team member as the host from the Hosts tab. Apply any of the host's saved availabilities so clients only see times the host is actually free. ## Links - [Human page](https://www.neeto.com/neetocal/features/one-on-one-meetings) # Round Robin Scheduling for Teams | NeetoCal Round robin scheduling in NeetoCal assigns each booking to an available team member, using balanced or priority-based assignment. Clients just pick a time. ## Overview Round robin scheduling in NeetoCal distributes bookings among your team members automatically. The client picks an open time slot, and NeetoCal assigns the meeting to one of the hosts available at that time, so bookings are shared across the team and no single person gets overloaded. You can choose between two assignment methods. Balanced assignment gives the meeting to the available host with the fewest existing bookings. Priority-based assignment sends bookings to the highest-priority host until they are fully booked or unavailable. Each host keeps their own availability, and the booking page shows the combined open slots. Sales teams use round robin meetings to share inbound demo calls, and support teams use them for onboarding sessions. If clients prefer to choose who they meet, you can turn on host selection so they pick a host from a list or select No preference to keep automatic assignment. ## Links - [Human page](https://www.neeto.com/neetocal/features/round-robin-scheduling) # Multi-Host Meetings and Panel Scheduling | NeetoCal Schedule multi-host meetings in NeetoCal. Clients only see slots when every host is free, and the meeting is added to each host's calendar once booked. ## Overview Multi-host meetings in NeetoCal let you put several team members in the same meeting with a client. NeetoCal checks every host's availability and shows only the time slots when all of them are free, then adds the booking to each host's calendar. This works well for panel interviews, sales calls that need a product expert and an account manager, or client reviews with a manager present. Add hosts from the Hosts tab and pick which availability each host uses for this meeting. The View availabilities button shows all schedules side by side. One host is the main host, and the video link and calendar invite are created from that person's connected accounts. ## Links - [Human page](https://www.neeto.com/neetocal/features/multi-host-meetings) # Recurring Meetings and Repeat Bookings | NeetoCal Let clients book recurring meetings in NeetoCal. They choose how often a session repeats and how many to book, and all dates are confirmed in one booking. ## Overview Recurring meetings in NeetoCal let clients book the same meeting several times in one go. After choosing their first slot, the client decides how often it repeats and how many sessions to book, and NeetoCal lists every date before confirming them together. Therapists, tutors and coaches use recurring bookings for weekly sessions, such as a guitar lesson every Tuesday for eight weeks. Clients can repeat on a fixed cycle like every week or every two weeks, or pick several days a week. A single booking can include up to 25 meetings, and any one session can be canceled or rescheduled without affecting the rest. Turn the feature on from the Recurring Meetings card in the scheduling link's settings. For paid links, you choose whether clients pay the full amount upfront or are charged automatically before each meeting. Free recurring meetings are confirmed right away for every date on which the host is available. ## Links - [Human page](https://www.neeto.com/neetocal/features/recurring-meetings) # Group Meeting Scheduling for Classes and Webinars | NeetoCal Run group meetings in NeetoCal where many clients book the same slot. Set a maximum group size, show remaining spots and see everyone who booked. ## Overview Group meetings in NeetoCal let multiple clients book the same time slot with one host. You set the maximum group size per slot, such as 10 or 25 people, and once that many clients have booked, the slot closes automatically and disappears from the booking page. Group scheduling suits webinars, training sessions, fitness classes and workshops. You can show remaining spots next to each slot, let one client book multiple spots, and charge different prices per category, such as adult and child. Clients are never added as guests on the calendar event, so their email addresses stay private, and the host's calendar shows how many spots are filled. ## Links - [Human page](https://www.neeto.com/neetocal/features/group-meetings) # Session Packages and Prepaid Bookings | NeetoCal Sell session packages in NeetoCal. Offer a fixed number of bookings or a block of hours at one price, and let clients book sessions whenever they like. ## Overview Packages in NeetoCal let you sell a bundle of sessions or a block of time as a single purchase. Instead of paying for each appointment separately, clients buy the package once and book their sessions over time until it is used up. There are two package types. Booking-based packages cover a fixed number of sessions, such as five coaching calls. Duration-based packages cover a total amount of time, such as two hours of consulting. You set the price, currency and the scheduling links the package can be used with. When a client buys a package, NeetoCal generates a unique package code that tracks the remaining sessions or time, and the client books each session whenever it suits them. Coaches, tutors and consultants use prepaid packages to get paid upfront and offer a discount for committing to more sessions. ## Links - [Human page](https://www.neeto.com/neetocal/features/meeting-packages) # Client Contacts and Booking History | NeetoCal NeetoCal creates a contact for every new client who books. See each contact's meetings, payments, notes and booking timeline in one place. ## Overview NeetoCal builds a contact list automatically from your bookings. Whenever someone books a meeting with a new email address, a contact is created and kept up to date with their latest and upcoming meetings, so you always have each client's history ready before a call. Open a contact to see their email, last meeting, total amount paid and number of bookings. The Timeline tab lists every booking along with internal notes, and the Notes tab holds a free-form note. My contacts shows your own clients, while All contacts covers the whole workspace for follow-ups. If a client mistyped their email, edit the contact and upcoming bookings use the corrected address. ## Links - [Human page](https://www.neeto.com/neetocal/features/contacts) # Cancellation and Rescheduling Policies | NeetoCal Control whether clients can cancel or reschedule bookings in NeetoCal. Clients get links in their confirmation email and paid meetings support refunds. ## Overview NeetoCal lets you decide whether clients can cancel or reschedule their meetings, with a separate policy for each scheduling link. When cancellation and rescheduling are allowed, the confirmation email includes links the client can use to cancel or pick a new date and time. Set this up from the Cancellation and Rescheduling card in the link's Settings tab. If the meeting is paid, you also get refund options for cancellations. These rules apply only to clients. As the host, you can still move or cancel any meeting when needed. If a client or host declines or deletes the event in Google or Outlook Calendar, NeetoCal marks the booking as canceled too, which keeps both records in sync. ## Links - [Human page](https://www.neeto.com/neetocal/features/cancellation-and-rescheduling) # Automatic Time Zone Conversion for Bookings | NeetoCal NeetoCal detects each client's time zone and shows your availability in their local time, so bookings across time zones never get mixed up. ## Overview NeetoCal handles time zone conversion automatically. It detects each client's time zone from their device settings and shows your available slots in their local time on the booking page, so people booking from anywhere in the world see times that make sense to them. If you are available from 9 AM to 5 PM in New York, a client in London sees those slots converted to London time. Neither of you has to do the math, and there is less risk of someone joining an hour early or late. This matters for remote teams, international sales and global clients. Clients whose device shows the wrong time zone can fix it in their system settings. ## Links - [Human page](https://www.neeto.com/neetocal/features/automatic-time-zone-conversion) # Booking Limits per Day, Week or Month | NeetoCal Set daily, weekly, monthly or total booking limits on any NeetoCal scheduling link to cap meetings and keep your calendar manageable. ## Overview Booking limits in NeetoCal cap how many meetings can be booked on a scheduling link. You can set a daily, weekly or monthly limit, as well as a total number of bookings after which the link is disabled automatically, so your calendar never fills beyond what you can handle. A consultant might allow no more than three discovery calls a day, while a limited-time offer might stop after 50 total bookings. Add limits from the Limits card in the link's Settings tab. You can also set booking limits for a host across all of their scheduling links. When both apply, the lower limit wins, so a host limit of five and a link limit of three means only three bookings on that link. ## Links - [Human page](https://www.neeto.com/neetocal/features/meeting-limits) # Buffer Time Between Meetings | NeetoCal Add buffer time before and after meetings in NeetoCal to block prep and break time automatically. Buffers apply to NeetoCal bookings and calendar events. ## Overview Buffer time in NeetoCal adds a gap before or after your meetings so you are not booked back to back. Once a buffer is set, NeetoCal blocks that padding time around each meeting and hides those slots from your booking page. Set a before buffer to prepare for a call and an after buffer to write notes or take a break. With a 15-minute before buffer, a 10 AM meeting also blocks 9:45 to 10 AM, and NeetoCal keeps room for the next meeting's buffer too. By default, buffers also apply to events on your connected calendars, and you can turn that off. Add buffer time to each scheduling link from its Where tab. ## Links - [Human page](https://www.neeto.com/neetocal/features/buffer-time) # Minimum Notice Lead Time for Bookings | NeetoCal Set a lead time in NeetoCal so clients must book a minimum notice period in advance. Stop last-minute bookings and give yourself time to prepare. ## Overview Lead time in NeetoCal sets the minimum notice a client must give before booking a meeting. If your lead time is 12 hours, clients cannot book any slot that starts within the next 12 hours, which prevents last-minute bookings you might miss. Many people choose a lead time long enough that no one can book a same-day meeting after they check their calendar in the morning. Others, such as online therapists who are usually at their desk, set it to zero so clients can book any open slot right away. Choose a preset lead time or enter a custom value in the Where tab of each scheduling link. ## Links - [Human page](https://www.neeto.com/neetocal/features/lead-time) # One-Time Scheduling Links | NeetoCal Share one-time scheduling links in NeetoCal that expire after a single booking. Stop repeat bookings and add an internal note for context. ## Overview A one-time scheduling link in NeetoCal works for a single booking. Once someone books a meeting through it, the link expires, so the person cannot keep booking time on your calendar. It is the simplest way to offer one meeting without sharing your permanent scheduling link. Use single-use links when you want to offer a specific person one meeting, such as a candidate interview or a sales follow-up, without sharing your permanent link. Generate one from the Share tab of any scheduling link, then copy the URL or share the QR code. You can add an internal note that appears on the booking later for context. Each click creates a new link, and earlier links remain valid until they are used. ## Links - [Human page](https://www.neeto.com/neetocal/features/one-off-scheduling-links) # Contract Signing With Bookings | NeetoCal Attach a contract to a NeetoCal scheduling link so clients and hosts get it for e-signature when a meeting is booked. Track who has signed. ## Overview Contracts in NeetoCal let you collect signatures as part of the booking process. Upload a PDF or Word document, add signature fields, and attach it to a scheduling link. When a client books, the contract is sent to both the host and the client for signing. This suits consultants, therapists, agencies and freelancers who need a signed agreement before work begins. Signatures are handled through DocuSeal, which provides signature validation and proof of signing. A client signs only once per scheduling link, matched by email. Each contract shows everyone it was sent to with a status such as Not signed or Signed by both parties, so you can filter for pending signatures and download signed copies. ## Links - [Human page](https://www.neeto.com/neetocal/features/contracts) # Accept Only Business Emails for Bookings | NeetoCal Block free email domains like Gmail or Yahoo on NeetoCal booking pages so only clients with business or work email addresses can schedule meetings. ## Overview NeetoCal can restrict bookings to business email addresses. With the Accept only business email option, you list the email domains you want to block, and anyone using those domains cannot book a meeting on that scheduling link. Everyone else can book as usual. B2B sales and partnership teams use this to filter out personal addresses from services like Gmail or Yahoo and focus on qualified leads with work emails. It reduces spam bookings and makes it easier to identify which company a prospect represents. To turn it on, open the scheduling link's Settings tab, edit the email question under Questions, enable the toggle and enter the domains to exclude. ## Links - [Human page](https://www.neeto.com/neetocal/features/business-email-only-bookings) # Require Approval for Bookings | NeetoCal Require approval for bookings in NeetoCal. Review each meeting request and approve or reject it before it is confirmed, from email or the Bookings page. ## Overview Booking approval in NeetoCal lets you review meeting requests before they are confirmed. When approval is required, a client's booking stays pending until you approve or reject it, and the slot is held so no one else can take it. This helps when your scheduling link is public and you want to avoid unwanted meetings, such as vendor pitches or calls with no clear purpose. You and the client both get an email saying the booking is awaiting approval. Respond from that email or the Approval required tab on the Bookings page. The client is notified either way. Approval cannot be combined with payments on one link. ## Links - [Human page](https://www.neeto.com/neetocal/features/booking-approvals) # Mark Meetings as No-Show | NeetoCal Mark bookings as a no-show in NeetoCal to track missed meetings, and send clients an automatic follow-up email when a booking is marked no-show. ## Overview NeetoCal lets you mark a meeting as a no-show when the client does not attend. No show is one of the default meeting outcomes, so you can select it on any booking and keep an accurate record of missed appointments. Tracking no-shows helps you see which clients miss meetings and follow up with them. You can also set up an automation that uses Marked as No-Show as its trigger, which automatically sends the client an email, for example with a link to rebook. Automation rules can also send reminder emails or SMS before meetings, which helps reduce no-shows in the first place. ## Links - [Human page](https://www.neeto.com/neetocal/features/no-show-tracking) # Zoom, Google Meet and Teams Scheduling | NeetoCal Connect Zoom, Google Meet or Microsoft Teams to NeetoCal and automatically create a unique video meeting link for every booking and calendar invite. ## Overview NeetoCal connects with Zoom, Google Meet and Microsoft Teams to create a video meeting link for every booking. Once you connect an account and choose it for a scheduling link, NeetoCal generates a unique link when a client books and includes it in the calendar invite. You can also use Daily.co, Whereby or Jitsi, and Jitsi works as a free fallback if no other tool is connected. Choose the meeting location from the Host tab of a scheduling link. Enable several options, including in-person, phone call or client location, and clients pick one while booking. A few setup details are worth knowing. The Microsoft Teams integration requires a Microsoft work or school account, since personal accounts cannot create Teams links. For Google Meet, you connect Meet separately even if Google Calendar is already connected. Zoom is connected once from your host settings and then used for any link. ## Links - [Human page](https://www.neeto.com/neetocal/features/online-meetings) # Password-Protected Booking Pages | NeetoCal Protect NeetoCal booking pages with a password, invite-only access or allowed email keywords so only the right people can view your availability. ## Overview NeetoCal lets you password protect a scheduling link so only people with the password can see your availability and book a meeting. It is a simple way to share a link freely, for example in an email or a private group, while keeping your booking page private. Access control offers other options too. Make a link invite-only, where NeetoCal sends each listed email its own invite, or allow only emails matching a keyword such as your company domain. You can also limit a link to logged-in workspace members for internal meetings. Once someone has access, they are not asked again in that browser. Intro pages can be password protected as well. ## Links - [Human page](https://www.neeto.com/neetocal/features/password-protected-booking-pages) # Track Meeting Outcomes | NeetoCal Label every NeetoCal booking with a meeting outcome such as No show, Follow up needed or Demo requested, and create custom outcomes for your workflow. ## Overview Meeting outcomes in NeetoCal let you record what happened after each meeting. You pick an outcome from a dropdown on the booking, so every meeting carries a clear label that tells you and your team what the next step is and which clients need a follow-up. NeetoCal includes three default outcomes: No show, Follow Up Needed and Demo Requested. Admins can create custom outcomes with their own names and colors, such as Free trial requested or Deal closed. A salesperson, for example, can tag a demo call with the next step right after it ends. Outcomes can also trigger automation rules, so a change in outcome can send a follow-up email automatically. ## Links - [Human page](https://www.neeto.com/neetocal/features/meeting-outcomes) # Booking Reports and Scheduling Analytics | NeetoCal NeetoCal booking reports show total and canceled bookings, host performance, popular meeting times and top clients. Filter by date and export CSV. ## Overview Booking reports in NeetoCal show how your scheduling is performing. You can see total and canceled bookings for a period, compare them with the period just before it as a percentage change, and spot trends in demand across your scheduling links and team members. The host performance report shows how many bookings each team member receives, which helps managers balance workloads. Popular meeting times reveal when clients prefer to meet, so you can adjust availability and staffing. Bookings by client highlights your most frequent customers. Filter any report by timeframe, such as last week or last month, view the data in a table, and download it as a CSV file for further analysis. ## Links - [Human page](https://www.neeto.com/neetocal/features/reports) # Block Holidays on Your Booking Calendar | NeetoCal Add holidays in NeetoCal to block bookings for your whole team on specific dates. Set yearly repeating holidays and allow overrides for those working. ## Overview The Holidays feature in NeetoCal blocks off specific dates across your whole team. When an admin adds a holiday, those time slots become unavailable on every scheduling link, so clients cannot book or reschedule meetings on days when your office is closed. Enter a holiday name and date from the Holidays card in the Admin panel, and turn on Repeat every year for fixed dates like New Year's Day. Holiday rules apply to every booking path, including bookings and reschedules made through the API. If someone on the team is working that day, they can add an availability override to stay bookable. ## Links - [Human page](https://www.neeto.com/neetocal/features/holidays) # Add Guests to Scheduled Meetings | NeetoCal Add guests to an upcoming NeetoCal meeting without rebooking. Hosts and clients can invite colleagues, and each guest gets the meeting invitation. ## Overview NeetoCal lets hosts and clients add guests to a meeting after it has been booked. There is no need to cancel and rebook when someone else needs to join. Just add their email address, and the new guest receives the meeting details and a calendar invitation. A client might want to bring a colleague, or a host might loop in a manager or teammate. Hosts add guests from the booking's details pane on the Bookings page. Clients use the Add guests button on the confirmation page or the link in their confirmation email. The host and client are notified when a guest is added, and hosts can turn that notification off. ## Links - [Human page](https://www.neeto.com/neetocal/features/add-guests) # Booking Reference ID for Meeting Context | NeetoCal Attach a booking reference ID to your scheduling link in NeetoCal so every meeting arrives with a note on where the client came from and why they booked. ## Overview A booking reference ID, called RefID in NeetoCal, attaches a short note of context to a meeting. You write the note in My Preferences, such as a link to a Slack message, a support ticket, or a social media thread, and NeetoCal generates a unique RefID code for it. Add the code to your scheduling link as a URL parameter, for example ?refid=gyf6yug, and share that link. When the client books, the RefID is attached automatically, and the note appears in the Notes section of the upcoming meeting. Support teams, sales reps, and consultants use booking reference IDs to remember why a call was scheduled, even weeks after the first conversation. You join every meeting knowing the background. ## Links - [Human page](https://www.neeto.com/neetocal/features/booking-reference-id) # Duration-Based Pricing for Paid Meetings | NeetoCal Offer 15, 30, or 60 minute meetings on one scheduling link and charge a different price for each length with duration-based pricing in NeetoCal. ## Overview Duration-based pricing in NeetoCal lets you charge a different price for each meeting length on a single scheduling link. You enable multiple durations, such as 15, 30, and 60 minutes, mark one as the default, and then set a price for each, for example $30, $50, and $90. Clients choose the duration they need on the booking page and pay the matching amount. Coaches, tutors, therapists, and consultants use variable meeting pricing to offer short check-ins and longer sessions without creating a separate link for each. To set it up, connect a payment integration, open the Accept payment card in the link settings, pick a currency, and turn on different pricing for different durations. ## Links - [Human page](https://www.neeto.com/neetocal/features/duration-based-pricing) # Priority-Based Round Robin Scheduling | NeetoCal Route bookings to your preferred team members first with priority-based round robin scheduling in NeetoCal, falling back to others when they are busy. ## Overview Priority-based round robin scheduling in NeetoCal assigns each booking to the highest-priority host who is free at the chosen time. You rank the hosts on a round robin scheduling link, and NeetoCal keeps giving meetings to the top-ranked person until they are fully booked or unavailable. Clients simply pick an open slot. If only one host is available at that time, that host gets the meeting. If several are free, priority decides, even when the higher-priority host already has more meetings. Sales teams use priority routing to send leads to senior reps first, and support teams use it to fill a specialist's calendar before involving others. If you prefer an even split, switch to balanced assignment, which picks the host with the fewest bookings. ## Links - [Human page](https://www.neeto.com/neetocal/features/priority-based-round-robin) # Email Verification via OTP for Bookings | NeetoCal Require clients to confirm their email with a one-time code before booking. NeetoCal email verification via OTP keeps fake bookings off your calendar. ## Overview Email verification via OTP in NeetoCal asks clients to confirm their email address with a one-time code before a booking goes through. Only people who can access the inbox they entered can schedule a meeting, which keeps fake and spam bookings off your calendar. You turn it on per scheduling link. Open the link's Settings tab, go to Questions, edit the Email field, and enable Verify email. Booking email verification is useful for free consultations, public demo links, and any page shared widely online. It also means confirmations, reminders, and follow-ups reach a real address, so fewer meetings end in no-shows caused by typos. ## Links - [Human page](https://www.neeto.com/neetocal/features/email-verification-otp) # Booking Spam Protection and Blocking | NeetoCal Protect your scheduling links from fake bookings with CAPTCHA, email OTP checks, business email rules, and workspace usage limits in NeetoCal. ## Overview Booking spam protection in NeetoCal helps stop suspicious and automated bookings before they reach your calendar. Public scheduling links attract bots and fake sign-ups, so NeetoCal combines several safeguards you can apply to each link. Add a CAPTCHA question, either Google reCAPTCHA v2 or a Neeto math CAPTCHA, to block bots. Require email verification via a one-time code, or accept only business email addresses to block free email domains. At the workspace level, NeetoCal also sets hourly limits on emails and background processes, such as webhooks, SMS, and automation rules, to prevent abuse. Extra emails are queued rather than lost, and limits can be raised for legitimate use. ## Links - [Human page](https://www.neeto.com/neetocal/features/spam-protection) # Routing Forms for Meeting Scheduling | NeetoCal Send each client to the right team member with NeetoCal routing forms. Ask a few questions, map answers to scheduling links, and route bookings. ## Overview Routing forms in NeetoCal direct clients to the right scheduling link based on their answers. Instead of browsing a long list of hosts, a client answers a few dropdown or checkbox questions, such as department, language, or location, and is taken straight to the matching booking page. You build the form in the Admin Panel, choose which scheduling links it can route to, and map each answer to a link. If answers match nothing, you can show a custom message or redirect to another link or an external page. Schools route students to the right teacher, and sales teams route leads by region or product. Share the form link, embed it on your website, and review every response in the Submissions tab. ## Links - [Human page](https://www.neeto.com/neetocal/features/routing-forms) # Scheduling API Keys for Integrations | NeetoCal Generate API keys in NeetoCal to call its public scheduling API. Name each key, set an expiry date or none, and copy it any time from the Admin panel. ## Overview API keys in NeetoCal let your applications call the NeetoCal public API. Developers use a scheduling API key to connect bookings with internal tools, websites, and custom workflows, so booking data moves between systems without manual exports or copy and paste. Admins create keys from the API keys page in the Admin panel. Give each key a name that describes where it is used, choose an expiry date or mark it as never expiring, and save. The key stays in the list, so you can copy it again later. A common use is creating secure prefill tokens, so your website can pass customer details to the booking page without placing personal data in the URL. ## Links - [Human page](https://www.neeto.com/neetocal/features/api-keys) # Custom Meeting Link URLs | NeetoCal Create custom meeting links with readable URLs in NeetoCal. Pick a unique slug for each scheduling link so clients recognize and remember your page. ## Overview Custom meeting links in NeetoCal give each scheduling link its own readable URL, such as your-subdomain.neetocal.com/discovery-call. You choose the slug when creating a link for a one-on-one, round robin, multi-host, or group meeting, and clients book at your available times. Slugs use lowercase letters, numbers, and hyphens or underscores to separate words. Each link must be unique, and a few words reserved for system routes, such as admin or login, cannot be used. A clear, personalized scheduling URL is easier to share in email signatures, social profiles, and ads, and it tells clients what the meeting is about before they click. You can also append /edit to a link's URL to jump straight to its settings. ## Links - [Human page](https://www.neeto.com/neetocal/features/meeting-link-customization) # Custom Domain for Scheduling Links | NeetoCal Use your own domain for scheduling links in NeetoCal, like schedule.yourbusiness.com/meet. Add a CNAME record and NeetoCal manages SSL renewal. ## Overview A custom domain in NeetoCal lets you host your scheduling links on your own web address. Instead of yourbusiness.neetocal.com/meet, clients book at a branded booking URL such as schedule.yourbusiness.com/meet, which looks more professional in emails, invoices, and on your website. To set it up, add your domain in the Admin Panel, copy the CNAME record into your DNS provider, and click Validate. If your provider does not allow a CNAME on the root domain, use an ALIAS record. DNS changes can take 24 to 48 hours, and NeetoCal emails you once the domain is validated. NeetoCal renews the SSL certificate automatically. Your original NeetoCal links keep working alongside the custom domain. ## Links - [Human page](https://www.neeto.com/neetocal/features/custom-domain) # Add Your Logo to the Booking Page | NeetoCal Add your logo, brand colors, and a cover image to your booking page in NeetoCal. Save a custom theme and apply it to every new scheduling link. ## Overview NeetoCal lets you add your logo to the booking page so clients see your brand when they schedule. From the Theme tab of a scheduling link, you can upload a logo, adjust colors, and add a cover image. Start from a pre-designed theme or clone one to create a custom theme, then preview it before saving. Set a theme as your global theme to apply the same branding to every scheduling link you create in the future. Branded booking pages help agencies, clinics, and consultants look consistent across their website, emails, and scheduling. Clients recognize who they are booking with, which builds trust before the first meeting. ## Links - [Human page](https://www.neeto.com/neetocal/features/custom-logo) # Custom Availability and Date Overrides | NeetoCal Set custom availability in NeetoCal and handle busy weeks with date overrides, multiple schedules, and quick switches so clients see only open slots. ## Overview Custom availability in NeetoCal lets you choose the days and hours when clients can book you. You set a weekly schedule, and the booking page shows only the slots that fit inside it, so clients never pick a time you cannot make. When a week looks different, add an availability override. Mark a day as fully unavailable for an appointment, or open a specific window, such as 6 PM to 8 PM on Wednesday, while keeping the rest of your routine unchanged. For recurring busy periods, create several named availabilities and apply them to the meetings you choose. Consultants, tutors, and part-time teams use these availability preferences to match bookings to real life. ## Links - [Human page](https://www.neeto.com/neetocal/features/availability-preferences) # Custom Booking Form Fields | NeetoCal Add custom questions to your booking form in NeetoCal with text, dropdown, radio, and checkbox fields to collect the details you need before a meeting. ## Overview Custom booking form fields in NeetoCal let you ask clients questions before they confirm a meeting. Every booking form includes Name and Email, and you can add up to 10 custom questions to each scheduling link using text fields, dropdowns, radio buttons, checkboxes, and more. Mark each question as required or optional, split the name into first and last name for cleaner CRM data, or remove the Add guest option if you do not want extra attendees. A consultant can ask about goals, a clinic can ask about symptoms, and a sales team can ask about company size. The answers arrive with the booking, so the host prepares in advance. ## Links - [Human page](https://www.neeto.com/neetocal/features/custom-booking-form-fields) # Custom Email Notifications and Reminders | NeetoCal Customize booking confirmation, reschedule, cancellation, and reminder emails and SMS in NeetoCal with templates and dynamic variables per workspace. ## Overview Custom email notifications in NeetoCal let you control the wording of every message hosts and clients receive. Admins edit workspace templates for confirmation, reschedule, cancellation, approval, rejection, and reminder emails, plus matching SMS messages, from one place in the Admin panel. Templates support dynamic variables such as client name, host name, meeting name, and meeting time. Preview a message before saving, or reset it to the default at any time. Need different wording for one service? Switch that scheduling link to custom notifications, and edit each client reminder email, such as the 24 hour or 2 hour reminder, separately. Teams use this to add preparation steps, directions, or cancellation policies to their booking emails. ## Links - [Human page](https://www.neeto.com/neetocal/features/custom-email-notifications-and-reminders) # Automated Meeting Notifications | NeetoCal NeetoCal sends automated email and SMS meeting notifications for confirmations, reschedules, cancellations, and reminders. Turn each on or off. ## Overview Automated meeting notifications in NeetoCal keep hosts and clients informed without manual follow-up. NeetoCal sends email and SMS messages when a meeting is confirmed, rescheduled, cancelled, requested for approval, or rejected, along with reminders before it starts. Admins control these from the Global notifications page, with separate Email and SMS tabs. Everything is on by default, and you can uncheck any message you do not want to send. Override the settings on a single scheduling link when it needs different behavior. Teams that send messages through Zapier, webhooks, or a transactional email service can turn off the built-in notifications to avoid duplicates. ## Links - [Human page](https://www.neeto.com/neetocal/features/automated-meeting-notifications) # Embed a Booking Page on Your Website | NeetoCal Embed your NeetoCal booking page on your website as an inline calendar, sticky button popup, custom trigger popup, or iframe so visitors book on-site. ## Overview NeetoCal lets you embed your booking page on your website so visitors schedule a meeting without leaving your site. Open a scheduling link, click Share, choose Embed on a webpage, pick a style, and paste the generated code into your page. Pick the embed style that fits your layout. An inline embed shows the booking calendar directly on a page, a sticky button opens it in a popup, a custom trigger opens it from any button or link you choose, and an iframe works on sites that restrict third-party scripts. Dynamic height resizes the embedded scheduler to fit its content and removes inner scrollbars. Marketing sites, contact pages, and landing pages use embedded scheduling to turn visitors into bookings. ## Links - [Human page](https://www.neeto.com/neetocal/features/embed-booking-page) # Redirect to a URL After Booking | NeetoCal Redirect clients to any URL after booking in NeetoCal, such as a survey or product page, and optionally pass their name, email, and answers along. ## Overview NeetoCal lets you redirect clients to any URL after booking instead of showing the default thank you page. In a scheduling link's Thank You page settings, choose Redirect to external link and enter the page you want, such as a survey, onboarding guide, or product page. You can show a short message while the redirect happens. Turn on Pass booking details to your redirected page to send the client's name, email, and form responses in the URL. Your website can then greet each person by name, track conversions, or tailor the next step. For example, a client who books a demo can land on a page that says, Hi John, thanks for your interest. ## Links - [Human page](https://www.neeto.com/neetocal/features/redirect-after-booking) # Multi-Language Booking Page in 36 Languages | NeetoCal Show your booking page in 36 languages with NeetoCal. It matches the client's browser language, supports right-to-left layouts, and localizes emails. ## Overview NeetoCal gives you a multi-language booking page that supports 36 languages, including Spanish, French, German, Japanese, Hindi, and Arabic. Clients automatically see the page in their browser or device language, with English as the fallback. To pin a scheduling link to one language, add a language code to the URL, such as ?lang=es. Arabic and Hebrew display with full right-to-left layouts, and regional variants like Brazilian Portuguese and Mexican Spanish are available. The booking language is saved and reused for confirmation, reschedule, cancellation, and reminder emails, including localized dates. Global teams, language schools, and businesses serving international clients use multilingual scheduling so every booker feels at home. ## Links - [Human page](https://www.neeto.com/neetocal/features/multi-language-booking-page) # Intro Pages to Showcase Your Meetings | NeetoCal Build intro pages in NeetoCal that list your scheduling links and packages alongside sections like an about us, services, and testimonials. ## Overview Intro pages in NeetoCal act as a booking landing page where clients browse your meetings and pick the one that fits. Each page shows a chosen set of scheduling links, packages, or both, alongside sections such as a hero banner, about us, services, and testimonials. Enter your profession and NeetoCal generates a first draft for you. Choose which sections to keep, then style fonts, text, images, and theme before publishing. You can create multiple intro pages and set any one as your workspace root URL. Coaches, clinics, and agencies use intro pages as a simple website for their services, so clients learn about the business and book in one place. ## Links - [Human page](https://www.neeto.com/neetocal/features/intro-pages) # Scheduling Automation Rules | NeetoCal Automate follow-ups with NeetoCal automation rules. Send emails, SMS, webhooks, or calendar invites when meetings are booked, canceled, or end. ## Overview Automation rules in NeetoCal trigger actions before or after meetings, so repetitive communication runs on its own. Each rule has a trigger, such as a meeting being booked, rescheduled, canceled, starting soon, ending, or having its outcome changed, and one or more actions. Actions include sending an email or SMS to the client, the host, or anyone else, sending a webhook, or sending a calendar invite. Messages support dynamic values like the client's name and meeting time. For example, a consultant can send a feedback request email to every client after a meeting ends. You choose which scheduling links each rule applies to and can pause it anytime. Workflow automation like this saves time and reduces no-shows. ## Links - [Human page](https://www.neeto.com/neetocal/features/automation-rules) # Read-Only and Host-Only Booking Questions | NeetoCal Lock prefilled booking questions as read-only or keep answers visible only to the host in NeetoCal to protect data accuracy and internal notes. ## Overview NeetoCal lets you mark booking questions as read-only or host-only. A read-only question keeps prefilled values, such as a name, email, or reference number, locked so clients cannot change them when they open a prefilled scheduling link. Enable it under Advanced properties when editing a question. This helps when details come from another form or an official ID must stay accurate. A host-only question, set with Responses visible only to host, is answered on the booking page but hidden from the client afterward. The answer appears in the host's booking details and notification emails, not in client emails or calendar events. Assistants use it to leave private notes for the host before a call. ## Links - [Human page](https://www.neeto.com/neetocal/features/read-only-and-host-only-questions) # Send Booking Emails From Your Domain | NeetoCal Send NeetoCal booking confirmations, reminders, and cancellations from your own domain by connecting Gmail, Outlook, or an SMTP provider. ## Overview NeetoCal lets you send booking emails from your own domain instead of the default NeetoCal address. Confirmations, reschedules, cancellations, and reminders all go out from an address your clients already recognize, such as bookings@yourcompany.com, rather than a generic sender. An admin connects one email account for the whole workspace from the Admin panel, and it applies to every scheduling link. Supported providers are Gmail, Outlook, SMTP, and the Neeto email service. Only one provider can be connected at a time. A custom sender address makes booking emails look consistent with the rest of your brand and helps clients trust them. When you send through Gmail, Outlook, or SMTP, the hourly email limit does not apply. ## Links - [Human page](https://www.neeto.com/neetocal/features/custom-email-sending-domain) # UTM Tracking for Embedded Booking Links | NeetoCal Capture utm_source and other query parameters from embedded NeetoCal scheduling links to see which campaign or channel drove each booking. ## Overview UTM tracking in NeetoCal captures parameters such as utm\_source from your website and saves them with each booking made through an embedded scheduling link. You can see whether a meeting came from LinkedIn, X, an email campaign, or an ad. Add a hidden text question with the field code utm\_source, then turn on Forward query parameters from your webpage in the embed settings. When a visitor lands on your site with a UTM parameter and books, the value is recorded automatically. View the source on each booking, or configure the Popular channels report to compare which channels drive the most meetings. Marketing teams use booking attribution to focus spend on campaigns that work. ## Links - [Human page](https://www.neeto.com/neetocal/features/utm-tracking) # GDPR-Compliant Secure Prefill Tokens | NeetoCal Prefill NeetoCal booking questions with a secure token so personal details never appear in the URL, browser history, or server logs. ## Overview Secure prefill tokens in NeetoCal let you prefill booking questions without putting personal data in the URL. Standard prefilling adds details like name and email to the link, where they can end up in browser history and server logs. A prefill token keeps that data out. Your website sends the customer's details to the NeetoCal API with an API key and receives a token. You redirect the customer to the booking page with that token, and NeetoCal fills in the questions automatically. Tokens work with any question's field code and stay valid for up to 30 days. Healthcare, legal, and finance teams use GDPR-compliant prefilling to protect customer privacy. ## Links - [Human page](https://www.neeto.com/neetocal/features/secure-prefill-tokens) # QR Code on Booking Thank You Page | NeetoCal NeetoCal shows a QR code on the thank you page after booking so clients can scan it and save their booking details to their phone in seconds. ## Overview NeetoCal shows a QR code on the booking thank you page so clients can save their booking details to their phone. After confirming a meeting on a laptop or desktop, the client scans the code and has the appointment with them without retyping anything. This helps when people book at their desk but travel to the meeting, such as clinic visits, salon appointments, property viewings, or in-person consultations. Having the details on their phone makes it easier to arrive on time. The thank you page itself is configurable per scheduling link. You can show a custom message with dynamic variables like the client's name and meeting time, or redirect to an external page instead. ## Links - [Human page](https://www.neeto.com/neetocal/features/thank-you-page-qr-codes) # Set a Scheduling Link as Your Root URL | NeetoCal Show any scheduling link, intro page, package, or routing form at your NeetoCal workspace home address by setting it as the root URL. ## Overview The root URL setting in NeetoCal decides which page opens at your workspace home address, such as your-subdomain.neetocal.com. You can make any scheduling link, intro page, package, or routing form the page visitors land on. Check Set as root URL below the URL field and save. If another page already holds that spot, NeetoCal asks you to confirm the replacement. Only one page can be the root at a time, and every page keeps its own address. A solo consultant can send visitors straight to a discovery call link, while a team might point the root to a routing form. The root page cannot be disabled or deleted until you choose a different one. ## Links - [Human page](https://www.neeto.com/neetocal/features/root-url-scheduling-link) # Redirect Disabled Scheduling Links | NeetoCal Send visitors who open a disabled NeetoCal scheduling link to a URL you choose, like a contact page, instead of an inactive link page. ## Overview NeetoCal lets you redirect disabled scheduling links to a URL of your choice. Normally, anyone who opens a disabled link sees an inactive-link page. With a redirect in place, they land somewhere useful, such as your contact page or a general booking page. This keeps old links you shared on social media, your website, or email signatures working after you retire a meeting type. Set it once from the Admin panel under Redirect disabled links, and it applies to every disabled link in the workspace. The redirect URL must start with http:// or https://. Leave the field blank to show the default page. Deleted scheduling links are not redirected. ## Links - [Human page](https://www.neeto.com/neetocal/features/redirect-disabled-links) # Email and SMS Notification Templates | NeetoCal Customize email and SMS notification templates in NeetoCal with dynamic variables, previews, and per-link overrides for confirmations and reminders. ## Overview NeetoCal gives workspace admins email and SMS notification templates for every message sent about a booking. From the Admin panel, you can edit confirmation, reschedule, cancellation, approval, rejection, and reminder messages for both hosts and clients, then preview them before saving. Changes apply across all scheduling links in the workspace. Templates support dynamic variables such as client name, host name, meeting name, and meeting time, so each email or text message reads as if it were written for that booking. Teams use this to keep wording and tone consistent across many links. If one link needs different wording, customize it at the link level and it overrides the workspace template. Reset to default restores the original text anytime. ## Links - [Human page](https://www.neeto.com/neetocal/features/email-and-sms-templates) # SMS Appointment Reminders for Clients | NeetoCal Send SMS appointment reminders to clients before every meeting with NeetoCal. Connect Twilio or Telnyx, set reminder times, and customize each text. ## Overview NeetoCal sends SMS appointment reminders to clients so they remember upcoming meetings and show up on time. After you connect a Twilio or Telnyx account, you can turn on text message reminders for any scheduling link and add as many reminders as you need, set in minutes, hours, or days before the meeting. Reminders go to the phone number the client enters in a phone number question on the booking page. Each phone question has a Send SMS updates setting, so you control which numbers receive texts. Clinics, salons, tutors, and consultants use SMS meeting reminders to cut no-shows, since a text is often seen sooner than an email. You can use the default reminder text set in the Admin panel or write a custom message for each individual reminder, such as a detailed note 24 hours before and a short nudge two hours before, so every text fits its timing. ## Links - [Human page](https://www.neeto.com/neetocal/features/sms-reminders) # Google Calendar Scheduling Integration | NeetoCal Connect Google Calendar to NeetoCal to add bookings to your calendar, check busy times for conflicts, and prevent double bookings across calendars. ## Overview NeetoCal's Google Calendar integration keeps your booking page in sync with your real schedule. Once you connect your Google account from the Host tab, new bookings are added to your calendar, and events you create in Google Calendar block those times in NeetoCal, so clients only see slots when you are actually free. You choose which calendars NeetoCal checks for conflicts, including view-only calendars that it reads but never writes to. Changes reach NeetoCal through Google's webhooks, with a backup check every three hours and a manual re-sync option in the Admin panel. You can also connect multiple Google accounts, which helps people who manage both a work and a personal calendar avoid double bookings. ## Links - [Human page](https://www.neeto.com/neetocal/features/google-calendar-integration) # Outlook Calendar Scheduling Integration | NeetoCal Sync Outlook and Microsoft 365 calendars with NeetoCal to block busy, tentative, and out-of-office times so clients never double book you. ## Overview NeetoCal's Outlook calendar integration connects your Outlook or Microsoft 365 calendar so your availability reflects what is already on it. You pick the calendar where new meetings should be added and the calendars NeetoCal should check for double booking. Clients booking through your scheduling link then only see times that are open. You decide which Outlook statuses block time: Busy, Away or Out of office, Tentative, and Working elsewhere. Events sync through Outlook webhooks, backed by a check every three hours and a manual re-sync. For Microsoft 365 organizations that restrict third-party apps, an IT admin can approve NeetoCal in the Azure portal. You can also connect more than one calendar account. ## Links - [Human page](https://www.neeto.com/neetocal/features/outlook-calendar-integration) # iCloud Calendar Scheduling Integration | NeetoCal Connect your iCloud calendar to NeetoCal with an Apple app-specific password so busy times in Apple Calendar are blocked and clients can't double book you. ## Overview NeetoCal's iCloud calendar integration lets Apple Calendar users take bookings without double booking. You connect with your Apple ID and an app-specific password generated from your Apple account page, then set preferences for the calendars listed in your iCloud account. Once connected, NeetoCal reads your iCloud events to know which slots are taken, so those times never show as available on your booking page. This suits freelancers, coaches, and small business owners who run their day from an iPhone or Mac. You can connect more than one iCloud account with the Add new iCloud account link, and each follows the same setup. ## Links - [Human page](https://www.neeto.com/neetocal/features/icloud-calendar-integration) # Zoom Scheduling Integration | NeetoCal Connect Zoom to NeetoCal to create a Zoom meeting link for every booking automatically, so you never copy and paste video links for client calls again. ## Overview NeetoCal's Zoom scheduling integration creates Zoom meetings for your bookings, so you never paste links by hand. Connect your Zoom account from the Host (Self) tab by signing in on Zoom's authentication page, then select Zoom as the meeting place on your scheduling links. Each booked meeting gets a Zoom link that both you and the client use to join. Consultants, sales teams, and support teams use Zoom meeting scheduling to run calls on a tool clients already know. You can switch to a different Zoom account anytime by disconnecting and reconnecting from Video integrations. For teams, it works best when each member connects their own Zoom account, because Zoom allows only one active sign-in per account at a time. ## Links - [Human page](https://www.neeto.com/neetocal/features/zoom-integration) # Google Meet Scheduling Integration | NeetoCal Connect Google Meet to NeetoCal to generate a Google Meet link for every booking automatically and add the meeting details to your Google Calendar. ## Overview NeetoCal's Google Meet integration generates a Google Meet link automatically whenever a client books time with you. Connect Google Meet from the Host (Self) tab by signing in with your Google account. It is separate from the Google Calendar connection, so connect it even if your calendar is already linked. Google Meet then becomes available as a meeting option on your scheduling links. When a meeting is booked, the details and the Meet link are added to your Google Calendar, so the video call is ready without any copying or pasting. This works well for teams already on Google Workspace. Join with the same Google account you connected to NeetoCal and you go straight in, without the Ask to join prompt. ## Links - [Human page](https://www.neeto.com/neetocal/features/google-meet-integration) # Daily.co Video Meeting Integration | NeetoCal Connect Daily.co to NeetoCal with an API key to generate video meeting links for every booking, with one admin-level setup shared by the whole team. ## Overview NeetoCal's Daily.co integration generates a video meeting link for each scheduled meeting using your own Daily.co account. An admin copies the API key from the Developers section of the Daily.co dashboard, pastes it under Video Integrations in the NeetoCal Admin panel, and the connection is ready. Because Daily.co is connected at the organization level, every team member can use it for their meetings without setting up individual video accounts. That makes it a practical choice for growing teams, clinics, or agencies that want video calls under their own Daily.co subdomain. Each room stays active for the meeting duration plus one hour, so calls that run a little long are not cut off. ## Links - [Human page](https://www.neeto.com/neetocal/features/daily-co-integration) # Microsoft Teams Scheduling Integration | NeetoCal Connect Microsoft Teams to NeetoCal to create a Teams meeting link for each booking. Requires a Microsoft work or school account to set up. ## Overview NeetoCal's Microsoft Teams integration lets you use Teams as the video conferencing tool for your bookings. Connect Microsoft Teams from the Host (Self) tab by signing in to Microsoft 365, then select Microsoft Teams in the Where tab of your scheduling link and save. Each booking then gets a Teams meeting link. The integration requires a Microsoft work or school account. Personal accounts such as outlook.com or hotmail.com cannot generate Teams meeting links. It handles video meetings only and does not add events to your Teams or Outlook calendar, so connect your Outlook calendar separately if you want bookings to appear there. Companies standardized on Microsoft 365 use it to keep client meetings on the platform their IT team already supports. ## Links - [Human page](https://www.neeto.com/neetocal/features/microsoft-teams-integration) # Whereby Video Meeting Integration | NeetoCal Connect Whereby to NeetoCal with one admin API key and create a new Whereby video link for every booking, with no separate video accounts for team members. ## Overview NeetoCal's Whereby integration creates a new Whereby video conferencing link for each meeting booked through your scheduling links. An admin generates an API key from the Configure tab in Whereby, then pastes it under Video integrations in the NeetoCal Admin panel to connect the account. One Whereby account serves the whole organization. Team members do not need to connect Zoom, Google Meet, or any other video tool of their own, which simplifies setup for workspaces with many hosts. It suits agencies, clinics, and training teams that want a single shared video setup, where every booking still gets its own meeting room. ## Links - [Human page](https://www.neeto.com/neetocal/features/whereby-integration) # Free Jitsi Video Meetings for Bookings | NeetoCal Use Jitsi video meetings in NeetoCal with no setup. Jitsi is the default video option when no other integration is connected, so bookings get a link. ## Overview NeetoCal includes Jitsi video meetings with no setup required. If you have not connected another video integration such as Zoom, Google Meet, or Microsoft Teams, Jitsi is selected by default, so online meetings booked through your scheduling links get a Jitsi video link without any configuration or extra account. This lets new users start taking video calls on day one, before deciding on a paid conferencing tool. Freelancers, teachers, and small teams who need a simple free video call option can rely on Jitsi for every booking. If you connect another video tool later, you can change the meeting place on your scheduling links. ## Links - [Human page](https://www.neeto.com/neetocal/features/jitsi-integration) # Let Clients Choose the Meeting Location | NeetoCal Let clients enter their own address when booking with NeetoCal. Ideal for home visits and on-site services where you travel to the client's location. ## Overview NeetoCal lets clients provide the meeting location when they book, which is useful when you travel to them. In the Where tab of a scheduling link, choose In-person and select Client will provide meeting location. NeetoCal then adds a question to the booking page asking the client where they would like to meet. Home service businesses, mobile therapists, tutors who visit students, and field technicians use this so the address arrives with the booking, not in a follow-up email. You can combine client location with other options, such as a video call or phone call, and let each client pick the meeting place that works best for them. ## Links - [Human page](https://www.neeto.com/neetocal/features/client-location-meetings) # Schedule Phone Call Appointments | NeetoCal Schedule phone call appointments with NeetoCal. Offer a phone call as the meeting place and collect the client's phone number right on the booking page. ## Overview NeetoCal lets you schedule phone call appointments by setting Phone call as the meeting place on a scheduling link. In the Where tab, select phone call and have the client provide their phone number. A question is added to the booking page, so you have the right number the moment the meeting is booked. Phone call scheduling suits discovery calls, quick consultations, and clients who prefer not to use video. Recruiters, advisors, and sales reps use it to book calls without back-and-forth messages. You can also offer a phone call alongside Zoom, Google Meet, or Microsoft Teams, and clients pick their preferred option on the booking page. ## Links - [Human page](https://www.neeto.com/neetocal/features/phone-call-meetings) # Schedule In-Person Appointments | NeetoCal Schedule in-person appointments with NeetoCal. Add your office address to a scheduling link and optionally reveal it to clients only after they book. ## Overview NeetoCal lets you schedule in-person appointments by adding a physical address as the meeting place on a scheduling link. In the Where tab, choose In-person and specify where you will meet the client. The location is shared with the client as part of the booking, so they know exactly where to go. If your scheduling link is public, you can turn on Show location only after the booking. The address stays hidden on the booking page and is revealed only after a client confirms a slot, which protects home offices and private studios. Clinics, salons, and consultants who offer both in-office and remote sessions can enable in-person alongside video options and let clients choose. ## Links - [Human page](https://www.neeto.com/neetocal/features/in-person-meetings) # Custom Meeting Location for Bookings | NeetoCal Add a custom meeting location in NeetoCal for any place or meeting URL not in the standard options, and choose whether to show it before or after booking. ## Overview NeetoCal lets you set a custom meeting location when none of the built-in options fit. In the Where tab of a scheduling link, choose Custom and enter any location or meeting URL, such as a coworking space, a webinar room, or a video platform NeetoCal does not integrate with directly. Custom locations support the same privacy setting as in-person meetings. Turn on Show location only after the booking to keep the address or link hidden on your public booking page until a client confirms a slot. You can offer a custom location on its own or alongside Zoom, phone calls, and in-person options, leaving the final choice to the client. ## Links - [Human page](https://www.neeto.com/neetocal/features/custom-meeting-location) # Accept Appointment Payments with Stripe | NeetoCal Accept payments for appointments with Stripe in NeetoCal. Clients pay by card, wallet, or bank debit at booking, and NeetoCal charges no extra fee. ## Overview NeetoCal lets you accept payments for appointments with Stripe, so clients pay when they book. Connect your Stripe account from the Host (Self) tab, answer Stripe's onboarding questions, and set a price on your scheduling link. NeetoCal doesn't charge any fee for accepting payment. Only the usual Stripe fee applies. Any payment method you turn on in your Stripe dashboard appears on your booking pages automatically, including cards, wallets, bank debits, and buy now, pay later options like Klarna. Stripe shows each client only the methods that fit their country and the transaction currency. Coaches, consultants, and clinics use Stripe payments to collect fees upfront, and you can also collect billing address and phone number at checkout. ## Links - [Human page](https://www.neeto.com/neetocal/features/stripe-payments) # Accept All Stripe Payment Methods | NeetoCal Accept cards, Apple Pay, Google Pay, bank debits, Klarna and every other Stripe payment method on your NeetoCal booking pages, with no extra setup. ## Overview NeetoCal supports every payment method you turn on in your Stripe Dashboard. You are not limited to a fixed set of options: when you enable a method in Stripe, it appears on your booking pages automatically, with no setup needed in NeetoCal. Commonly used methods include credit and debit cards, Apple Pay, Google Pay, ACH Direct Debit for U.S. bank accounts, Bacs and BECS Direct Debit for UK and Australian bank accounts, and buy now, pay later options such as Klarna and Afterpay. Stripe decides which methods each client sees, based on the methods you have enabled, the currency of the booking and the client's country. Charging a client automatically before each meeting in a recurring series needs a method Stripe can charge later, such as a card or a bank debit. ## Links - [Human page](https://www.neeto.com/neetocal/features/stripe-payment-methods) # Accept Payments via Razorpay for Bookings | NeetoCal Collect payments for meetings with Razorpay in NeetoCal. Clients pay by card, UPI, netbanking, or wallet at booking, with no extra NeetoCal fee on top. ## Overview NeetoCal's Razorpay integration lets you collect payments for scheduled meetings at the time of booking. Connect it from Payment integrations in the Admin panel, sign in to Razorpay or create an account and complete KYC, then authorize the connection. NeetoCal doesn't charge any fee for accepting payment. Only the usual Razorpay fee applies. Clients can pay by debit card, credit card, netbanking, wallet, UPI, or bank transfer. Consultants, doctors, and tutors use Razorpay payments to charge for their time when a slot is booked rather than chasing invoices later. With Razorpay's saved card feature activated on your account, returning clients only enter their CVV instead of full card details. ## Links - [Human page](https://www.neeto.com/neetocal/features/razorpay-payments) # Accept PayPal Payments for Appointments | NeetoCal Accept PayPal payments for appointments in NeetoCal. Clients pay with their PayPal account or a card through PayPal checkout, even without an account. ## Overview NeetoCal lets you accept PayPal payments for appointments, giving clients a familiar way to pay when they book. Connect a PayPal Business account from Payment Integrations in the Admin panel by entering the Client ID and Client Secret from your PayPal developer app. At checkout, clients can pay with their PayPal account or with a credit or debit card through PayPal's secure checkout, even if they don't have a PayPal account. This suits freelancers and service businesses whose clients already trust PayPal. PayPal also works for recurring meetings once you enable card payments and saved payment methods in your PayPal app settings. ## Links - [Human page](https://www.neeto.com/neetocal/features/paypal-payments) # Accept Payments with Dodo Payments | NeetoCal Accept booking payments with Dodo Payments in NeetoCal. Collect from 220+ countries while Dodo handles VAT, GST, and sales tax as Merchant of Record. ## Overview NeetoCal's Dodo Payments integration lets you collect booking payments from clients in more than 220 countries and 80 currencies. Because Dodo Payments acts as the Merchant of Record, it handles VAT, GST, and sales tax for you, so you don't manage tax compliance country by country. Connect it by pasting a Dodo Payments API key under Payment Integrations. Clients can pay with cards, Apple Pay, Google Pay, and regional methods such as UPI, iDEAL, Bancontact, and Pix. Dodo Payments is a good fit for individuals and registered businesses selling digital or scalable services, like online courses and memberships. It also supports recurring bookings, either charging before each meeting or collecting the full amount upfront. ## Links - [Human page](https://www.neeto.com/neetocal/features/dodo-payments) # Accept UPI Payments for Appointments | NeetoCal Accept UPI payments for appointments in NeetoCal. Clients scan your UPI QR code or enter a transaction ID at booking, and you verify each payment. ## Overview NeetoCal lets you accept UPI payments for appointments by showing your UPI QR code on the payment page. Add one or more UPI IDs under Payment integrations in the Admin panel, then choose UPI as the payment method and set a price in the Accept payment online settings of a scheduling link. No Razorpay integration is needed. After picking a slot, the client scans the QR code or enters the transaction ID of their UPI payment. You verify the transaction ID from the booking and click Confirm payment, which marks the meeting as Paid. Multiple UPI IDs let you route payments for different scheduling links to different accounts, and this also works while a Razorpay account is awaiting approval. ## Links - [Human page](https://www.neeto.com/neetocal/features/upi-payments) # Accept Apple Pay for Appointments | NeetoCal Let clients pay for appointments with Apple Pay in NeetoCal through Stripe. Apple Pay is activated automatically when you connect your Stripe account. ## Overview NeetoCal supports Apple Pay through Stripe, so clients can pay for appointments with a card stored in their Apple Pay wallet. Apple Pay is activated automatically once your Stripe account is connected to NeetoCal, and you can check or change its status in the Wallets section of your Stripe payment method settings. On the booking payment page, clients on supported devices, such as iPhones and Macs using Safari, see Apple Pay as an option and can pay without typing card numbers. This speeds up checkout for bookings made on the go. Apple Pay is available worldwide except in India, and you can issue full or partial refunds the same way as card payments. ## Links - [Human page](https://www.neeto.com/neetocal/features/apple-pay) # Accept Google Pay for Appointments | NeetoCal Let clients pay for appointments with Google Pay in NeetoCal through Stripe, using any card saved in their Google Account. On once Stripe is connected. ## Overview NeetoCal supports Google Pay through Stripe, letting clients pay for appointments with any credit or debit card saved in their Google Account. Google Pay is activated automatically when you connect Stripe to NeetoCal, and you can turn it on or off anytime from the Wallets section of your Stripe payment method configuration. Clients on supported devices see Google Pay on the booking payment page and can pay in a few taps, which is especially handy for clients booking from a phone. Stripe hides the option when a device does not meet its requirements. Google Pay is available worldwide except in India, and full or partial refunds follow the same process as card payments. ## Links - [Human page](https://www.neeto.com/neetocal/features/google-pay) # Accept ACH Direct Debit for Appointments | NeetoCal Accept ACH Direct Debit payments for appointments in NeetoCal through Stripe. U.S. clients pay from their bank account, and bookings update when it clears. ## Overview NeetoCal supports ACH Direct Debit through Stripe, so clients can pay for appointments directly from a U.S. bank account. Turn on ACH Direct Debit in the Bank debits section of your Stripe payment method settings, and it appears on your NeetoCal booking pages for eligible clients with no extra setup in NeetoCal. ACH payments are not instant and can take up to four business days to confirm. During that time, the booking is held in a pending state, and NeetoCal updates its status automatically once the payment succeeds or fails. ACH bank payments suit higher-value sessions, such as legal consultations or financial planning, where clients prefer paying from a bank account over a card. ## Links - [Human page](https://www.neeto.com/neetocal/features/ach-direct-debit) # Discount Codes for Paid Bookings | NeetoCal Create discount codes for paid bookings and packages in NeetoCal. Set percentage or fixed discounts, expiry dates, usage limits, and email restrictions. ## Overview NeetoCal lets you create discount codes that clients apply at checkout for a full or partial discount on paid bookings and package purchases. Each code takes a percentage or fixed amount off, and you choose which scheduling links, templates, and packages it works with. Clients enter the code on the payment page and see the discounted price next to the original. Limits keep promotions under control: an expiry date, a total usage cap, a per-client cap, a window of days after first use, and a list of allowed client emails. A code like FIRST10 can give your first ten customers 50 percent off, while a 100 percent code can offer free trial sessions. You can prefill a code through the booking link URL and track every redemption in reports. ## Links - [Human page](https://www.neeto.com/neetocal/features/discount-codes) # Split Payments for Marketplaces with Stripe | NeetoCal Split booking payments between your business and service providers with Stripe in NeetoCal. Set percentage or fixed splits, transferred automatically. ## Overview NeetoCal's split payments feature divides each booking payment between your business and the service provider who delivers the session. Built on Stripe, it suits marketplaces such as counseling services, yoga studios, clinics, and salons. The admin connects a Stripe platform account, providers connect their own Stripe accounts, and each scheduling link gets a percentage or fixed split per host. The full payment lands in the admin's Stripe account at booking. When the meeting ends, NeetoCal asks Stripe to transfer the provider's share, with no Stripe transaction fee on that transfer. This removes month-end payout calculations. If a booking is refunded, the provider's share is canceled or reversed in proportion to the refund. ## Links - [Human page](https://www.neeto.com/neetocal/features/split-payments) # Manage Refunds for Paid Bookings | NeetoCal Manage refunds for paid bookings in NeetoCal. Set automatic refund rules by cancellation time, or refund a percentage or custom amount when you cancel. ## Overview NeetoCal lets you manage refunds for paid bookings without leaving your scheduling tool. In a scheduling link's Cancellation, Rescheduling and Refund settings, add refund rules that set a refund percentage based on how far ahead of the meeting the client cancels. When a client cancels, the refund is processed automatically according to those rules. You can also refund when you cancel a booking yourself by choosing the Refund option and picking a percentage or entering a custom amount. Refunds are possible even without canceling the meeting. A therapist might refund 100 percent for cancellations made a day ahead and 50 percent for later ones, giving clients a clear policy and saving staff from handling each request by hand. ## Links - [Human page](https://www.neeto.com/neetocal/features/refunds) # Automatic Refunds for Canceled Bookings | NeetoCal Set automatic refund rules in NeetoCal so clients who cancel a paid booking get a set percentage back based on how early they cancel. ## Overview Automatic refunds in NeetoCal return money to clients when they cancel a paid booking, without you processing each refund by hand. You define refund rules on a scheduling link, and each rule sets a refund percentage based on how far ahead of the meeting the cancellation happens. A coach might refund 100% for cancellations made two days out and 50% for those made the same day. You can add as many rules as you need from the Cancellation, Rescheduling & Refund settings of any scheduling link. Once saved, the refund is calculated and issued automatically when a client cancels, so your cancellation refund policy is applied the same way every time. ## Links - [Human page](https://www.neeto.com/neetocal/features/automatic-refunds) # Add Taxes to Paid Bookings | NeetoCal Add sales tax, VAT, or GST to paid meetings in NeetoCal. Name the tax, set its type and value, and show it clearly to clients at booking. ## Overview NeetoCal lets you add taxes to paid bookings so the final amount a client pays includes the tax you are required to collect. Taxes are set per scheduling link and are shown explicitly to the client at the time of booking, so there are no surprises at checkout. Consultants, clinics, and trainers who charge for sessions can add sales tax, VAT, or GST to their paid appointments. Open the Taxes settings of a scheduling link that accepts payments, enter a name and description, choose the tax type, and set its value. Clients see the tax listed separately in the payment breakdown, which keeps your invoices and records clear. ## Links - [Human page](https://www.neeto.com/neetocal/features/taxes) # Pay Later and Cash Payments for Bookings | NeetoCal Let clients book now and pay later in cash, by cheque, or bank transfer. NeetoCal records the booking and lets you confirm payment once received. ## Overview Cash payments in NeetoCal, now called Pay later, let clients book a meeting now and pay you outside NeetoCal. You can collect cash in person, accept a cheque, or take a bank transfer. No payment integration is required to offer this option. You can write payment instructions of up to 500 characters, such as "Cash or cheque at the appointment" or "Bank transfer, details to follow". Clients see this message on the payment step when they book a scheduling link or buy a package. New scheduling links reuse your most recent instructions, so you only state your terms once. When the money arrives, open the booking and click Confirm payment, with optional notes. The payment status changes to Paid and the payment appears in the Payments section, so offline payments stay tracked alongside online ones. ## Links - [Human page](https://www.neeto.com/neetocal/features/cash-payments) # Accept Tips on Appointment Payments | NeetoCal Let clients add a tip when paying for a booking. NeetoCal offers 18%, 22%, or a custom percentage and handles tax on tips your way. ## Overview NeetoCal lets you accept tips on appointment payments, so clients can add an optional gratuity while paying for a booking. It suits service businesses such as salons, spas, tutors, and personal trainers, where clients often want to show appreciation for good service. Turn on Allow clients to add tip in the payment settings of a scheduling link. On the payment page, clients are asked whether they would like to add a tip and can pick 18%, 22%, or a custom percentage. The total updates instantly. If you also charge tax, you choose whether tax applies to the tip, and clients see a clear breakdown of the base amount, tip, and tax. ## Links - [Human page](https://www.neeto.com/neetocal/features/tips) # Upfront Payment for Recurring Meetings | NeetoCal Charge clients the full cost of a recurring meeting series at booking. NeetoCal collects one payment upfront with no charges before each session. ## Overview NeetoCal lets you take upfront payment for recurring meetings, so a client pays the total cost of every session in the series at the time of booking. No further charges are made before each individual meeting, and the option works with any payment provider you have connected. This fits weekly coaching programs, therapy blocks, or lesson series where you want the full commitment paid in advance. In the Recurring Meetings settings of a scheduling link, choose Charge full amount upfront. Discount codes apply to the total at booking, and a code with a meeting limit applies only when the number of sessions is within that limit. Refunds for prepaid recurring bookings are full refunds only. ## Links - [Human page](https://www.neeto.com/neetocal/features/upfront-payment-recurring-meetings) # Add-On Services for Paid Appointments | NeetoCal Offer optional add-on services at booking in NeetoCal. Each extra can have its own price and duration, and totals update as clients choose. ## Overview Add-on services in NeetoCal let you offer optional extras that clients choose when booking a meeting. A clinic offering a base consultation, for example, can add red light therapy or physiotherapy as extras. When a client picks add-ons, the meeting duration and payment amount update automatically. Each service has a name, an optional image, a duration, and an optional price. Before choosing a time slot, clients see a Choose add-on services step listing each service with its duration and price, or Free. Available slots are calculated using the total duration, so longer bookings never overlap other meetings. You can let clients pick several services or limit them to one. Add-ons also work on group meetings, where a paid service is charged once per spot booked. Selected services carry over when a booking is rescheduled, and refunds apply to the full amount paid. With packages, the total duration including add-ons counts against the client's remaining package time. ## Links - [Human page](https://www.neeto.com/neetocal/features/add-on-services) # Category-Based Pricing for Group Bookings | NeetoCal Charge different prices per attendee type in one group booking, such as adult and child or golden seat and standing, with NeetoCal. ## Overview Category-based pricing in NeetoCal lets you charge different prices for different types of spots in a group booking. A walking tour can charge one price for adults and another for children, and an event can sell golden seats, regular seats, and standing spots in the same time slot. Each category has a name, a price, and a Counts toward capacity option, so a free category such as an infant on a lap can skip using up a spot. Clients see a selector for each category with its price, and the total updates as they choose quantities. With multiple-spot booking on, they can mix categories in one booking. Every booking records a payment breakdown such as Adult × 2, Child × 1. It appears on booking details, the confirmation page, host and client emails, exports, and Google Sheets, so you can see who a booking is for and what was charged without opening payment details. ## Links - [Human page](https://www.neeto.com/neetocal/features/category-based-pricing) # Twilio SMS Integration for Appointments | NeetoCal Connect Twilio to NeetoCal to send SMS booking confirmations and appointment reminders from your own business phone number and reduce no-shows. ## Overview The Twilio integration lets NeetoCal send SMS booking confirmations and appointment reminders to your clients from your own Twilio phone number. Text messages get read quickly, which helps reduce no-shows, and sending from your business number keeps the messages recognizable. You connect Twilio from the Admin Panel using your Account SID and Auth Token, then choose how to send. Use a single phone number if all your clients are in one country, or a Twilio Messaging Service if they are spread across regions, so Twilio can pick a local number for each message. Once connected, NeetoCal sends confirmation, reschedule, cancellation, approval, and rejection SMS automatically. You can turn any of these off under Global notifications or override them per scheduling link. SMS reminders are sent on scheduling links where you set them up, for clients and hosts. ## Links - [Human page](https://www.neeto.com/neetocal/features/twilio-integration) # Telnyx SMS Integration for Bookings | NeetoCal Connect Telnyx to NeetoCal to send SMS booking notifications and appointment reminders from your own number, with control over which texts go out. ## Overview The Telnyx integration lets NeetoCal send SMS notifications and appointment reminders to your clients through your Telnyx account. Messages come from your own phone number, which keeps your branding consistent, and timely text reminders help reduce missed appointments. To connect, you need a Telnyx number that can send SMS, a messaging profile using API V2, and a Telnyx API key. In NeetoCal, open Other Integrations in the Admin Panel, paste the API key and Messaging Profile ID, select your number, and verify. After that, NeetoCal automatically texts clients when a booking is confirmed, rescheduled, canceled, approved, or rejected. Each SMS type can be switched off in Global notifications, and individual scheduling links can override those settings. Reminder texts are sent on links where SMS reminders are configured. ## Links - [Human page](https://www.neeto.com/neetocal/features/telnyx-integration) # Zapier Scheduling Integration | NeetoCal Connect NeetoCal to thousands of apps with Zapier. Use new bookings to trigger automated workflows in your CRM, spreadsheets, and more, no code needed. ## Overview The Zapier integration connects NeetoCal to thousands of other apps so you can automate tasks around your bookings without writing code. In Zapier, you build Zaps where a NeetoCal event acts as the trigger and one or more actions run in other apps, sending your booking data where it is needed. Teams use Zapier scheduling automation to add new bookings to a CRM, log appointments in a spreadsheet, post updates to a team chat, or start an onboarding sequence in an email tool. To set it up, generate an API key for Zapier from Other Integrations in the NeetoCal Admin Panel and use it to connect the NeetoCal app in Zapier. Dates in the data are sent in UTC. ## Links - [Human page](https://www.neeto.com/neetocal/features/zapier-integration) # Make Scheduling Integration | NeetoCal Connect NeetoCal to Make with webhooks. Send booking data to Make in real time and build no-code workflows across your other apps. ## Overview Make, formerly Integromat, is a no-code automation platform that connects apps and services so you can automate repetitive tasks without writing code. NeetoCal connects to Make through webhooks, sending booking and event data to Make in real time as scheduling activity happens. Teams use Make to sync new bookings with a CRM, log appointments in a spreadsheet, post alerts to team chat, or start follow-up sequences. To set it up, add a webhook trigger to a Make scenario, then open Webhooks in the NeetoCal Admin Panel, paste the Make webhook URL as the endpoint, and choose the event to subscribe to. NeetoCal does not have a native Make app yet, so webhooks are how the two connect. ## Links - [Human page](https://www.neeto.com/neetocal/features/make-integration) # n8n Scheduling Integration | NeetoCal Connect NeetoCal to n8n with webhooks. Send real-time booking data to n8n and automate workflows on n8n Cloud or your own self-hosted instance. ## Overview n8n is an open-source workflow automation tool that connects apps and services through a visual, node-based editor. You can use n8n Cloud or self-host it to keep full control over your data. NeetoCal connects to n8n through webhooks, sending booking and event data to n8n in real time. Teams use n8n to route new bookings to a CRM, transform booking data before storing it, notify their team, or trigger actions across their connected tools. To set it up, add a Webhook node to an n8n workflow, then open Webhooks in the NeetoCal Admin Panel, paste the n8n webhook URL as the endpoint, and choose the event to subscribe to. NeetoCal does not have a native n8n node yet, so webhooks are how the two connect. ## Links - [Human page](https://www.neeto.com/neetocal/features/n8n-integration) # Google Analytics for Booking Pages | NeetoCal Connect Google Analytics to NeetoCal to track scheduling page views and booking funnel events, see where clients drop off, and measure revenue. ## Overview The Google Analytics integration sends page views from your public NeetoCal scheduling pages to your Google Analytics property. Connect it once from the Admin Panel by pasting your GA4 Measurement ID, and you can see how many people visit your booking pages. You can also turn on booking events, which report each step toward a booking: opening the link, picking a slot, filling in details, submitting payment, and completing the booking. This booking funnel tracking shows where clients drop off and how much revenue each scheduling link brings in. If you embed scheduling links on your website, use the same Measurement ID so embedded and direct bookings land in one report. The Real-time report confirms the setup within seconds. ## Links - [Human page](https://www.neeto.com/neetocal/features/google-analytics-integration) # Booking Webhooks for Scheduling Events | NeetoCal Use NeetoCal webhooks to send booking data to your own app the moment events happen. Sync CRMs, trigger alerts, and automate workflows. ## Overview Webhooks in NeetoCal send booking data to your application automatically whenever specific events occur. Instead of repeatedly polling for updates, your system receives a POST request with the event payload as soon as something happens in your scheduling workspace. Developers use booking webhooks to sync appointments with a CRM, send custom alerts to tools like Slack, update internal databases, or start automated workflows. To add one, open Webhooks in the Admin Panel, enter an endpoint URL that accepts POST requests, and choose the event to subscribe to. You can also set a secret so your server can verify that each request really came from NeetoCal. ## Links - [Human page](https://www.neeto.com/neetocal/features/webhooks) # Slack Integration for Meeting Notifications | NeetoCal Get real-time NeetoCal booking notifications in Slack. Send alerts for your own scheduling links or workspace-wide automation rules to any channel. ## Overview The Slack integration sends real-time notifications about your scheduled meetings to your Slack workspace. Your team sees new bookings in the channels where they already work, without checking email or opening the NeetoCal dashboard, which keeps everyone informed and makes handoffs easier. NeetoCal supports Slack at two levels. At the host level, you connect Slack from your own settings and send notifications for scheduling links you host to a chosen channel. At the admin level, you send Slack notifications configured through automation rules across the whole workspace. Sales teams can post new demo bookings to a shared channel, while individual hosts can route their own meeting alerts. Private channels are supported once you add the NeetoCal app to them in Slack. ## Links - [Human page](https://www.neeto.com/neetocal/features/slack-integration) # NeetoCRM Integration: Bookings to Leads | NeetoCal Connect NeetoCRM to a NeetoCal scheduling link to create a lead automatically for every booking, with answers, meeting time, and tags included. ## Overview The NeetoCRM integration creates a lead in NeetoCRM automatically whenever a customer books a meeting on a connected scheduling link. Each lead includes the customer's answers to your booking questions, the meeting time, and a link to the booking, so your sales pipeline stays current without manual entry. The integration is set per scheduling link, so you can send demo or sales call bookings to NeetoCRM and leave internal meetings out. In the link's settings, map booking questions to NeetoCRM fields such as email, phone number, and company name, and add submission tags to label every lead from that link. Only bookings made after you connect are sent. NeetoCRM integration is currently available on request through NeetoCal support. ## Links - [Human page](https://www.neeto.com/neetocal/features/neetocrm-integration) # Google Sheets Integration for Bookings | NeetoCal Sync NeetoCal bookings to Google Sheets automatically. Each new booking adds a row with client, host, meeting time, payment, and form responses. ## Overview The Google Sheets integration adds every NeetoCal booking to a spreadsheet as a new row the moment it is made. You can connect a sheet to a single scheduling link to track its bookings, or connect one from the Admin Panel to keep a record of every meeting in the workspace. When you connect, NeetoCal creates a new Google Sheet in your Drive and keeps it updated. Each row includes the booking ID, meeting time, host, client name and email, meeting outcome, fee, amount paid, and whether a discount or package code was used. Scheduling link sheets also include form responses, and new booking questions appear as new columns. Teams use this booking log for reporting and follow-ups, pulling the data into other sheets with IMPORTRANGE. ## Links - [Human page](https://www.neeto.com/neetocal/features/google-sheets-integration) # Live Chat on Booking Pages with NeetoChat | NeetoCal Add NeetoChat live chat to your NeetoCal booking and intro pages so visitors can ask questions about services, pricing, or discounts before booking. ## Overview The NeetoChat integration adds a live chat widget to your NeetoCal booking pages and intro pages. Visitors often have questions about your services, payments, or discount codes before they book, and live chat lets them get answers right away instead of leaving the page. Connect NeetoChat from Other Integrations in the Admin Panel, then choose which scheduling links and intro pages should show the chat widget. Your team replies from NeetoChat, where you can customize the widget and manage chat permissions for team members. Businesses that sell paid consultations or services use it to clear up doubts on the spot, which reduces drop-offs on the booking page. ## Links - [Human page](https://www.neeto.com/neetocal/features/neetochat-integration) # Google Tag Manager for Booking Pages | NeetoCal Add Google Tag Manager to NeetoCal scheduling links and intro pages. Fire GA4, Meta Pixel, or Google Ads tags on each booking step. ## Overview The Google Tag Manager integration loads your GTM container on NeetoCal scheduling links and intro pages. You can manage tags such as Google Analytics, Meta Pixel, and Google Ads conversions from one place without editing code each time. NeetoCal pushes each step of a booking to the data layer, from opening an intro page or scheduling link to picking a slot, starting checkout, submitting payment, and placing the booking. Events carry the scheduling link name, and completed bookings include the amount and currency, so marketers can build triggers for conversion tracking and ad optimization. You connect GTM separately on each scheduling link or intro page by pasting your container ID, then set up tags and triggers inside Tag Manager and check them in Preview mode. Booking events are enabled through the Google Analytics integration setting. ## Links - [Human page](https://www.neeto.com/neetocal/features/google-tag-manager-integration) # Meta Pixel for Booking Conversion Tracking | NeetoCal Connect Meta Pixel to NeetoCal to track scheduling page views and booking events, so Meta can optimize your ads for completed bookings. ## Overview The Meta Pixel integration sends page views and booking events from your NeetoCal scheduling pages to your Meta Pixel. Booking events cover each step: opening the link, picking a slot, filling in details, submitting payment, and completing the booking. They are on by default when you connect. This lets Meta optimize your Facebook and Instagram ads for completed bookings rather than page visits, and shows how much revenue each scheduling link brings in. Connect a workspace pixel from the Admin Panel by pasting your Pixel ID, with no code to install. Agencies can also connect a separate pixel to a single scheduling link or intro page, for example to send one client's bookings to that client's own pixel. NeetoCal prevents the same pixel from being connected twice, so bookings are not double-counted. ## Links - [Human page](https://www.neeto.com/neetocal/features/meta-pixel-integration) # Neeti AI Scheduling Assistant | NeetoCal Neeti is the AI assistant in NeetoCal, powered by Google Gemini with your own API key. Ask about availability, hosts, and scheduling links. ## Overview Neeti is the AI assistant built into NeetoCal. Open it from the sparkle icon in the sidebar and ask questions in plain language, such as what your availability looks like tomorrow or who hosts a particular scheduling link, and Neeti answers using the information in your account. Neeti runs on Google Gemini through your own Gemini API key, which you add once under Admin panel, General, Neeti. NeetoCal validates it on save. Because the key belongs to you, Google bills you directly for actual usage, and on a paid Gemini plan your conversations are not used by Google for training. A monthly spend cap in Google AI Studio keeps costs predictable, and one key can be shared across multiple NeetoCal workspaces. ## Links - [Human page](https://www.neeto.com/neetocal/features/neeti-ai-assistant) # Booking Trends and Scheduling Reports | NeetoCal Track booking trends in NeetoCal: total and canceled bookings, period-over-period change, top hosts, popular meeting times, and top clients. ## Overview The booking report in NeetoCal shows booking trends for any period you choose, including total bookings and canceled bookings. Each figure is compared with the previous period of the same length, shown as a percentage change, so you can tell at a glance whether bookings are growing or slipping. The report also ranks hosts by number of bookings, shows your most popular meeting times, and lists the clients who book most often. Business owners use these scheduling analytics to spot problem areas, adjust availability and staffing around peak hours, and recognize key customers. You can filter by timeframes like today, last week, or last month, view any chart as a table, and download the data as a CSV file. ## Links - [Human page](https://www.neeto.com/neetocal/features/booking-and-revenue-trends) # Revenue Reports for Paid Bookings | NeetoCal See total revenue, refunds, and free-to-paid conversion rate in NeetoCal revenue reports, broken down by scheduling link, host, and client. ## Overview Revenue reports in NeetoCal show how your paid meetings are performing, including total revenue, refunds issued, how many clients attended free and paid sessions, and your conversion rate from free to paid. Each figure is compared with the previous period so you can track revenue growth over time. Breakdowns show which scheduling links, hosts, and clients bring in the most revenue, helping you decide which services to promote and who your top performers are. The conversion rate counts clients who have both a free and a paid booking, which is useful for coaches and consultants who offer free discovery calls. You can filter by timeframe, view charts as tables, and download revenue data as a CSV file. ## Links - [Human page](https://www.neeto.com/neetocal/features/revenue-reports) # Booking Source Tracking by Channel | NeetoCal See which marketing channels drive the most bookings. NeetoCal tracks a source parameter on scheduling links and reports bookings per channel. ## Overview The popular channels report in NeetoCal shows which marketing channels bring in the most bookings. It tracks a custom parameter added to the end of your scheduling links, such as ?source=LinkedIn, and counts the bookings that come from each value. Teams running campaigns on LinkedIn, Instagram, or email newsletters use this booking source tracking to see where their meetings come from and where to spend effort. Set the key once from the Reports tab. It is source by default, but you can rename it to from, ref, or campaign. Then share a tagged link in each channel, and the report lists every source value with its number of bookings. ## Links - [Human page](https://www.neeto.com/neetocal/features/popular-channels-report) # Export Bookings to CSV | NeetoCal Download NeetoCal bookings as a CSV file for analysis, reporting, or importing into other systems. Export upcoming, past, canceled, or incomplete bookings. ## Overview NeetoCal lets you export bookings to a CSV file, giving you a copy of your booking data to work with outside the app. You can download all bookings in the workspace or only your own, and pick the tab you need: upcoming, past, canceled, or incomplete. Teams export booking data for spreadsheet analysis, custom reporting, importing into other systems, or keeping detailed records after meetings end. From Bookings, choose All bookings or My bookings, open the tab you want, click the download icon, and export the file. The booking and revenue reports also offer their own CSV downloads for the data shown in each chart. ## Links - [Human page](https://www.neeto.com/neetocal/features/export-bookings-csv) # Team Member Audit Log | NeetoCal Use the NeetoCal audit log to see when team members were added or removed and when their roles changed, so you know who granted access and when. ## Overview The audit log in NeetoCal records changes to your team: when a team member was added or removed, and when a member's role was changed. It gives admins a clear history of who has access to the workspace. This helps when you need to know who gave access to whom and at what time, or when a person was removed from the team. Growing teams and organizations with compliance or security reviews use the access log to check that permissions match responsibilities and to trace changes after the fact. Admins can open it anytime from Audit logs in the Admin Panel. ## Links - [Human page](https://www.neeto.com/neetocal/features/audit-logs) # Email Logs and Delivery Tracking | NeetoCal Track every email NeetoCal sends. Email logs show delivery status, bounces, and spam reports, with search, filters, and a full timeline per email. ## Overview Email logs in NeetoCal show every outbound email sent from your workspace over the last 30 days, with delivery statistics. You can search by recipient, filter by status or date, and open any email to see its full timeline, metadata, and a preview of the message. When a client says they never got a booking confirmation or reminder, email delivery tracking tells you what happened. Each email shows a status such as queued, rate limited, dropped, handed over, delivered, bounced, marked as spam, or failed. The detail pane explains why an email was dropped or bounced, such as an invalid address or a full mailbox, so support teams can fix the problem quickly. Find it under the General card in the Admin Panel. ## Links - [Human page](https://www.neeto.com/neetocal/features/email-logs) # Custom CSS for Booking Pages | NeetoCal Style your NeetoCal booking pages with custom CSS to match your brand on scheduling links, packages, and embedded booking pages. Available on Pro. ## Overview Custom CSS lets you go beyond the built-in theme settings and style your booking pages to match your brand. You write CSS in the theme editor and the preview updates as you type, so you can check each change before you save it. The CSS is saved on the theme, so it applies to every scheduling link and package page that uses that theme, including booking pages embedded on your website. Theme colors are available as CSS variables you can reuse in your styles. Custom CSS does not change the NeetoCal admin interface. Custom CSS is a Pro feature. It applies to a scheduling link when every host on that link is on the Pro plan. ## Links - [Human page](https://www.neeto.com/neetocal/features/custom-css) # Free Calendly Alternative: NeetoCal vs Calendly NeetoCal vs Calendly: unlimited seats, routing, payments, packages and contracts free. No per-seat fees. Compare features and pricing side by side. ## Overview Calendly charges per seat. NeetoCal gives you every feature, free. Every feature on this page is free in NeetoCal, including the ones Calendly locks behind its $16-a-seat Teams plan, and the ones Calendly doesn't offer at all. Unlimited team members. Your own payment gateway at 0% commission. Packages, contracts, branded booking pages. The only thing you ever pay for is hiding the NeetoCal logo. - $0: What every feature below costs in NeetoCal, no card required - Unlimited: Team members and scheduling links on the free plan, with no per-seat fee ever - $10 to $16+: Calendly's price per seat / month, multiplied by everyone you add ## Where Calendly stops, NeetoCal keeps going. Here's exactly what changes when you switch Calendly is a fine slot-picker. But the moment you add a teammate, sell a package, or collect a signature, the bill climbs or the feature simply isn't there. Below is the honest, line-by-line difference. ## Key differences ### Grow your team without growing your bill Calendly prices by the head, about $10/seat/month on Standard and $16/seat/month on Teams, charged for every name on the account, every month, forever. A 10-person team on Teams is roughly $1,920 a year before a single meeting is booked. NeetoCal gives you unlimited team members on the free plan. Add the whole company; the price stays $0. - NeetoCal: Unlimited seats · Free. Invite your entire team at no cost, no per-seat charge, no upgrade prompt. - Calendly: $10 to $16 per seat / month. Cost scales linearly with headcount. Teams features start at $16/seat/mo. ### Offer every meeting type, not just one Calendly's free plan caps you at a single event type. Run a free discovery call and a paid session? You're already on a paid plan. NeetoCal gives you unlimited scheduling links free, one for every service, every team member, and every meeting length you offer. - NeetoCal: Unlimited links · Free. As many meeting types as your business needs, all on the free plan. - Calendly: 1 event type on Free. A second meeting type requires Standard ($10/seat/month) or above. ### Send every lead to the right person, automatically Round-robin distribution and routing forms are how teams stop dropping leads. Calendly keeps both behind the Teams plan at $16/seat/month. NeetoCal includes routing forms and round-robin, standard and priority-based, on the free plan. Ask a few qualifying questions and send each booker to exactly the right calendar. - NeetoCal: Routing + round robin · Free. Standard and priority-based round robin, plus question-based routing forms. - Calendly: Teams plan only ($16/seat/month). Lead routing and round robin are gated to the higher-priced tier. ### Collect payments free, through the gateway you choose NeetoCal collects payments at booking on the free plan and connects to Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay and Dodo, so teams outside the US and Europe aren't stuck. Calendly collects payments too, but only on a paid plan, and only via Stripe or PayPal. Neither platform takes a commission; the difference is that NeetoCal's payment collection is free and works with far more gateways and currencies. - NeetoCal: 7+ gateways · Free. Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay, Dodo, whichever you prefer. - Calendly: Paid plan · Stripe/PayPal. Payment collection requires a paid plan; limited to Stripe and PayPal. ### Sell session bundles free, not behind a paywall Sell a 5-session coaching pack, a 10-meeting retainer or a class series straight from your booking page, with upfront payment, automatic session tracking and expiry dates. Calendly does offer multi-session packages, but only on a paid plan, and only through Stripe. NeetoCal includes packages on the free plan, with your choice of gateway. - NeetoCal: Packages · Free. Upfront payment, automatic session tracking, expiry dates, any gateway. - Calendly: Paid plan · Stripe only. Packages require a paid plan and the Stripe integration. ### Get the agreement signed before the meeting starts Coaches, consultants, lawyers and agencies need a signature before work begins. NeetoCal builds contracts with DocuSeal-powered e-signatures right into the booking flow, the client signs, then the slot confirms. Calendly offers nothing like it; you'd be bolting on a separate signing subscription. In NeetoCal, it's free. - NeetoCal: Contracts at booking · Free. DocuSeal e-signatures, signed before the appointment is confirmed. - Calendly: Not available. Requires a separate third-party e-signature tool. ### Make a first impression before they ever show up Every NeetoCal link gets its own intro page, your photo, bio, a welcome note, social links and a branded background. Bookers arrive knowing who they're meeting, which is one of the simplest ways to cut no-shows. Calendly drops people onto a generic slot picker. In NeetoCal, intro pages are free. - NeetoCal: Intro pages · Free. Photo, bio, social links and custom message on every scheduling link. - Calendly: Not available. No per-link landing/intro page; generic booking screen only. ### Your brand on the booking page, not Calendly's NeetoCal maps your own domain to your booking pages on the free plan, so clients book at domain instead of a shared platform URL. It goes further than the address bar too: apply a custom theme, add your logo, and set your own brand colors, so the page is unmistakably yours. Calendly's booking pages stay on calendly.com, and its "domain control" is an Enterprise admin feature for managing users, not custom booking-page branding. - NeetoCal: Custom domain + branding · Free. Domain mapping plus custom theme, your logo and brand colors, all free. - Calendly: Not available. Booking pages remain on calendly.com. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Calendly - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Calendly, feature by feature - Unlimited scheduling links / event types: NeetoCal — Free; Calendly — 1 on Free; unlimited from $10/seat - Unlimited bookings: NeetoCal — Free; Calendly — Free - Unlimited team members: NeetoCal — Free; Calendly — $10 to $16 per seat / month - Round robin (standard): NeetoCal — Free; Calendly — Teams plan ($16/seat) - Round robin (priority-based): NeetoCal — Free; Calendly — Not available - Routing forms: NeetoCal — Free; Calendly — Teams plan ($16/seat) - Payment collection: NeetoCal — Free · 0% commission; Calendly — Paid plans only - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, Dodo, UPI, & more.; Calendly — Stripe / PayPal only - Packages & bundles: NeetoCal — Free; Calendly — Paid plan · Stripe only - Contracts & e-signatures at booking: NeetoCal — Free; Calendly — Not available - Intro / landing pages per link: NeetoCal — Free; Calendly — Not available - Custom domain mapping: NeetoCal — Free; Calendly — Booking pages always on calendly.com - Group meetings / classes: NeetoCal — Free; Calendly — Paid plans - Recurring meetings: NeetoCal — Free; Calendly — Paid plans - SMS reminders: NeetoCal — Free; Calendly — Paid plans - Custom booking questions: NeetoCal — Free; Calendly — Free - Automation rules & webhooks: NeetoCal — Free; Calendly — Paid plans - Zapier / Google Sheets sync: NeetoCal — Free; Calendly — Free - Google / Outlook calendar sync: NeetoCal — Free; Calendly — 1 calendar on Free - Zoom / Google Meet integration: NeetoCal — Free; Calendly — Free - API access: NeetoCal — Free; Calendly — Paid plans - Mobile app (iOS & Android): NeetoCal — Free; Calendly — Free - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Calendly — Paid plans Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime For a 10-person team, Calendly's Teams plan runs roughly $1,920/year. The same team on NeetoCal: $0, or $600/year if every seat also upgrades to remove branding. ## Frequently Asked Questions ### Is NeetoCal a good Calendly alternative? Yes. NeetoCal covers what Calendly does and adds what Calendly keeps on paid plans or doesn't offer at all: unlimited team members and scheduling links, round robin and routing forms, payment collection through 7+ gateways at 0% commission, packages, and contracts with e-signatures, all on the free plan. The only paid extra is removing NeetoCal branding, at $5/user/month. ### Is NeetoCal really free, or is it just a trial? It's genuinely free, not a trial and not a feature-limited "freemium" teaser. Unlimited scheduling links, unlimited team members, payments, packages, contracts, routing and round robin are all included at $0 with no booking caps. The only paid upgrade is removing NeetoCal branding (and adding custom CSS) for $5/user/month or $30/user/year. NeetoCal can do this because it's built by Neeto (BigBinary), a self-funded company with a full product suite. ### What can NeetoCal do that Calendly can't? Several things Calendly doesn't offer at any price: contracts with e-signatures collected during booking, a branded intro page on every scheduling link, and priority-based round robin. NeetoCal also maps your own domain to your booking pages and collects payments through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay and Dodo. All of it is on the free plan. ### Does NeetoCal charge commission on payments? No. NeetoCal takes 0% commission. Payments go straight through your own gateway, whether that's Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay or Dodo, and payment collection is included on the free plan. Calendly collects payments only on paid plans, and only through Stripe or PayPal. ### How hard is it to migrate from Calendly? For most people it takes about 10 minutes. Sign up for free, connect your Google or Outlook calendar, recreate your meeting types and share your new NeetoCal links. Your whole team can join at no extra cost. ### Is NeetoCal good for teams with round robin and lead routing? Yes. NeetoCal includes standard and priority-based round robin, plus question-based routing forms, on the free plan. Ask a few qualifying questions and send each booker to exactly the right calendar. Calendly keeps round robin and routing behind its Teams plan at $16/seat/month, and doesn't offer priority-based round robin. ### How much does NeetoCal cost vs Calendly for a 10-person team? On Calendly's Teams plan, a 10-person team pays roughly $1,920 a year. On NeetoCal, the same team pays $0, or $600 a year if every seat also upgrades to remove NeetoCal branding. ## Links - [Human page](https://www.neeto.com/neetocal/compare/calendly-alternative) # Free Cal.com Alternative: NeetoCal vs Cal.com NeetoCal vs Cal.com: fully hosted, unlimited seats, round-robin, routing and analytics free. No servers, no per-seat fees. Compare features and pricing. ## Overview Cal.com gives you the code. NeetoCal gives you your time back. With Cal.com, "free" means one of two things: a single-user cloud account, or a server you host, patch and scale yourself. Team features like round-robin and routing start at $12 a seat. NeetoCal is fully hosted, with unlimited team members and every feature free, no servers, no seats, no DevOps. Plus the business tools Cal.com doesn't have: packages, contracts, tips, and built-in revenue reports. - $0: Fully hosted, unlimited team, every feature on this page included - 0 servers: To deploy, secure or maintain, there's nothing to self-host - $12 to $28: Cal.com's price per seat / month for team features ## Same booking link, Very different bill. Here's exactly what changes when you switch Cal.com is a brilliant piece of open-source engineering, and a generous solo plan. But the open-source story hides two costs most teams discover late: the work of running it, and the per-seat price the moment you add people. Here's the honest difference. ## Key differences ### Skip the server. Keep the savings. Cal.com's most-quoted price is "free to self-host", but a production scheduler means provisioning servers, configuring databases, handling SSL, applying updates, and being on call when it breaks. That's real engineering time, every month. NeetoCal is fully managed and hosted. You sign up and you're live in minutes, nothing to deploy, nothing to maintain. - NeetoCal: Fully hosted · Free. Live in minutes. Updates, uptime and security are handled for you. - Cal.com: Self-host = ongoing DevOps. "Free" self-hosting carries server, scaling and maintenance costs. ### Round-robin and routing, free for the whole team On Cal.com's cloud, round-robin scheduling, routing forms and booking analytics live on the Teams plan at $12 per seat per month, climbing to $28/seat on Organizations. NeetoCal includes standard and priority-based round-robin, routing forms and analytics free, with unlimited team members. A 15-person team pays $0 instead of $2,160 a year. - NeetoCal: Round robin + routing · Free. Priority-based round robin, routing forms, unlimited seats included. - Cal.com: $12 to $28 per seat / month. Team scheduling features require a paid per-seat plan. ### Remove branding for $5, not $12 a seat To take the Cal.com badge off your booking page, you upgrade the entire team to the Teams plan at $12/seat/month. In NeetoCal, removing branding (and adding your own custom CSS) is a flat $5/user/month or $30/user/year, and every other feature is already free. You pay only for the white-label, not for the basics. - NeetoCal: Remove branding · $5/user/mo. Everything else stays free; branding removal is the only upgrade. - Cal.com: Bundled into Teams ($12/seat). White-label requires the full paid tier for every seat. ### The revenue tools Cal.com simply doesn't ship NeetoCal is built for service businesses, not just calendar coordination. Sell session packages and bundles, collect contracts with DocuSeal e-signatures at booking, take tips at checkout, and split payments automatically between your company and a provider. Cal.com doesn't offer these natively; you'd assemble them from extra tools or custom code. In NeetoCal they're built in and free. - NeetoCal: Packages, contracts, tips, split pay · Free. Sell bundles, e-sign agreements, accept tips, split revenue, built in. - Cal.com: Not available. No packages, contracts/e-signatures, tips or split payments. ### Keep junk bookings off your calendar, automatically A public booking link invites spam. Cal.com offers booker email verification and a manual "requires confirmation" step. NeetoCal goes further with automatic spam detection and blocking layered on top of OTP verification, plus the option to accept business emails only, filtering out free Gmail/Yahoo signups before they ever reach your calendar. - NeetoCal: Auto spam blocking + OTP · Free. OTP verification, automatic spam detection, business-email gating. - Cal.com: Email verify + manual confirm. Email verification and manual approval, but no automatic spam filtering. ### See your revenue, not just your calendar NeetoCal includes revenue and booking reports free, growth versus the previous period, revenue broken down by scheduling link and payment type, and a popular-channels report showing which sources drive bookings. Export it all to CSV in a click. On Cal.com, booking analytics are a Teams-plan feature, and revenue reporting isn't its focus. - NeetoCal: Revenue + booking reports · Free. Trends, revenue by link, channel attribution, CSV export. - Cal.com: Analytics on Teams plan. Booking analytics gated to paid tiers; limited revenue reporting. ### Built for the whole business, not just the engineers Cal.com shines for developers who want an API-first, self-hostable platform. But coaches, clinics, salons and consultants don't want to manage infrastructure; they want to take bookings today. NeetoCal gives non-technical teams a polished, ready-to-use product (with a full API when you do want it), plus custom domains, intro pages and multi-language booking pages out of the box. - NeetoCal: No-code, full API · Free. Ready out of the box for non-technical teams; API there if you need it. - Cal.com: Developer-centric. Best results assume technical setup and ongoing engineering input. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Cal.com - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Cal.com, feature by feature - Fully hosted (no server to run): NeetoCal — Free; Cal.com — Cloud yes; "free" tier is self-host - Unlimited event types / links: NeetoCal — Free; Cal.com — Free - Unlimited team members: NeetoCal — Free; Cal.com — $12 to $28 per seat / month - Round robin (standard + priority): NeetoCal — Free; Cal.com — Teams plan ($12/seat) - Routing forms: NeetoCal — Free; Cal.com — Teams plan ($12/seat) - Booking & revenue analytics: NeetoCal — Free; Cal.com — Teams plan ($12/seat) - Payment collection · 0% commission: NeetoCal — Free; Cal.com — Stripe (Free) - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, & more.; Cal.com — Stripe-centric - Packages & bundles: NeetoCal — Free; Cal.com — Not available - Contracts & e-signatures: NeetoCal — Free; Cal.com — Not available - Tips at checkout: NeetoCal — Free; Cal.com — Not available - Split payments: NeetoCal — Free; Cal.com — Not available - Auto spam blocking + OTP: NeetoCal — Free; Cal.com — Email verify / manual confirm - Intro / landing pages per link: NeetoCal — Free; Cal.com — Limited - Custom domain mapping: NeetoCal — Free; Cal.com — Org subdomain ($28/seat) - Video options: NeetoCal — Zoom, Meet, Teams, Daily, Jitsi, Whereby; Cal.com — Multiple (incl. Cal Video) - Multi-language booking pages: NeetoCal — Free; Cal.com — Free - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; Cal.com — Free - API access: NeetoCal — Free; Cal.com — Free (usage limits) - Roles, permissions & audit logs: NeetoCal — Free; Cal.com — Higher tiers - Mobile app (iOS & Android): NeetoCal — Free; Cal.com — Free - Remove branding: NeetoCal — $5/user/mo or $30/yr; Cal.com — Teams plan ($12/seat) Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A 15-person team on Cal.com Teams is roughly $2,160/year; on Organizations, about $5,040/year. The same team on NeetoCal is $0, or $900/year if every seat also removes branding. ## Frequently Asked Questions ### Is NeetoCal a good Cal.com alternative? Yes, especially if you don't want to run your own server. NeetoCal is fully hosted, and round robin, routing forms and revenue reports are free for unlimited team members, where Cal.com charges $12 to $28 per seat. NeetoCal also adds packages, contracts, tips and split payments, which Cal.com doesn't offer. ### Isn't Cal.com free if I self-host it? The software is free and open-source, but running it in production isn't. You provision and secure servers, manage the database, handle SSL, apply updates and keep it online, and that ongoing engineering time often costs more than a managed plan. NeetoCal is fully hosted and free, so there's nothing to deploy or maintain. ### What does NeetoCal include that Cal.com doesn't? NeetoCal is built for service businesses, so it covers the money side of booking as well as the calendar. You can sell session packages and bundles, collect contracts with DocuSeal e-signatures at booking, take tips at checkout and split payments automatically between your company and a provider. It also blocks spam bookings automatically on top of OTP verification, can accept business emails only, and includes revenue reports. Cal.com doesn't offer these natively. In NeetoCal they're built in and free. ### Is NeetoCal really free, or is it a trial? It's genuinely free, not a trial. Every scheduling feature is included, with no booking limits and no per-seat charge. The only paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products. ### Does NeetoCal have an API like Cal.com? Yes. API access is free in NeetoCal, along with webhooks, automation rules and a Zapier integration, so developers can build on it while the rest of the team uses the no-code app. Cal.com's API is free too, with usage limits. ### How much does NeetoCal cost vs Cal.com for a 15-person team? A 15-person team on Cal.com's Teams plan pays roughly $2,160 a year, and about $5,040 a year on Organizations. The same team on NeetoCal pays $0, or $900 a year if every seat also removes NeetoCal branding. ### Can non-technical team members use NeetoCal without help from engineering? Yes. NeetoCal is fully managed and hosted, so there's nothing to deploy or maintain: you sign up and you're live in minutes. Scheduling links, round robin, routing forms, payments, custom domains, intro pages and multi-language booking pages are all set up from the app, with no code. ## Links - [Human page](https://www.neeto.com/neetocal/compare/cal-com-alternative) # Free Acuity Scheduling Alternative: NeetoCal vs Acuity NeetoCal vs Acuity Scheduling: no trial clock, unlimited team members, SMS, packages, contracts and spam protection free. Acuity starts at $16/mo. Compare. ## Overview Acuity starts the meter on day one. NeetoCal doesn't rely on a meter. Acuity has no free plan: after a 7-day trial you pay $16 to $49 a month, your team size is capped by tier, and the features you actually want (SMS reminders, packages, removing the branding) sit on higher tiers. NeetoCal gives you every scheduling feature free, with unlimited team members and your own payment gateway at 0% commission, plus contracts and spam protection Acuity doesn't offer at any price. - $0: Unlimited team members and every feature below, no trial clock - No free plan: Acuity: pay from day one after a 7-day trial - $16 to $49: Acuity's monthly price per tier, and team-capped at each level ## Where Acuity stops, NeetoCal keeps going. Here's exactly what changes when you switch Acuity is a capable scheduler, but Squarespace has left it largely frozen at scheduling since acquiring it: no contracts, no e-signatures, no new business tooling in years. Meanwhile, its best features are split across three rising price tiers. Here's the honest, line-by-line difference. ## Key differences ### Start free, not on a 7-day countdown Acuity gives you a 7-day trial, then it's $16, $27 or $49 a month, every month. There is no free tier to fall back to. NeetoCal is free from the first minute with no trial clock and no booking caps; you only ever pay if you choose to remove branding. - NeetoCal: Free plan · No time limit. Use every core feature indefinitely, with no credit card to start. - Acuity Scheduling: 7-day trial, then paid. No free plan; a paid subscription is required to keep using it. ### Add team members without bumping up a tier Acuity caps team size by plan: 1 on Emerging, 6 on Growing, 36 on Powerhouse. Grow past the limit and you're forced up a tier. NeetoCal supports unlimited team members on the free plan, with round-robin distribution (standard and priority-based) so bookings spread automatically across your team. - NeetoCal: Unlimited team members · Free. Add the whole team at $0, with priority-based round robin built in. - Acuity Scheduling: 1 / 6 / 36 members by tier. Outgrowing your team-size cap means upgrading to a pricier plan. ### SMS, packages and the API are free, not tier-gated On Acuity, SMS reminders, packages and removing branding require the Growing plan ($27/mo), while API access waits until Powerhouse ($49/mo). NeetoCal includes SMS reminders, packages and bundles, and the full API on the free plan. Branding removal is the one paid extra, a flat $5/user/month. - NeetoCal: SMS, packages, API · Free. No climbing tiers to unlock the features you use every day. - Acuity Scheduling: Spread across $27 to $49 tiers. SMS & packages on Growing; API on Powerhouse. ### Get the agreement signed before the appointment Acuity's intake forms can capture terms acceptance, but it has no dedicated contract or e-signature workflow; for a properly signed agreement, you bolt on a separate tool. NeetoCal builds contracts with DocuSeal e-signatures right into the booking flow: the client signs, then the slot confirms. Essential for coaches, clinics, lawyers and agencies, and free. - NeetoCal: Contracts at booking · Free. DocuSeal e-signatures collected before the appointment is confirmed. - Acuity Scheduling: Not available. Intake forms only; requires a separate e-signature service. ### Keep 100% of what you charge, your gateway, your way NeetoCal collects payments at 0% platform commission across Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay and Dodo, and adds tips, automatic refunds, taxes, discount codes and split payments. Acuity collects via Stripe, Square and PayPal, but with a narrower toolset and no split-payment or tipping flow. With NeetoCal, you're never boxed into one processor or one currency. - NeetoCal: 7+ gateways · 0% commission · Free. Tips, refunds, taxes, discount codes and split payments included. - Acuity Scheduling: Stripe / Square / PayPal. No split payments or tipping; narrower payment toolset. ### Block junk bookings, and put your brand on the page NeetoCal verifies clients by OTP email code, blocks suspicious bookings automatically, and can accept business emails only. It also maps your own custom domain to booking pages free, so clients book at yourdomain.com. Acuity has no OTP/spam blocking, and your booking page stays on a Squarespace/Acuity URL unless embedded. - NeetoCal: Anti-spam + custom domain · Free. OTP verification, auto spam blocking and full domain mapping. - Acuity Scheduling: Not available. No OTP/spam defenses; no custom domain mapping. ### A product that's still being built Since Squarespace acquired Acuity, the product has stayed scheduling-only; reviewers note years without meaningful new business features. NeetoCal is built by an independent, self-funded team that ships constantly, with a public roadmap and changelog and a community that requests features directly. You're choosing a tool that's still moving. - NeetoCal: Public roadmap · Frequent releases. Actively developed; users shape the roadmap in the open. - Acuity Scheduling: Frozen at scheduling. Little new functionality since the Squarespace acquisition. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Acuity - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Acuity, feature by feature - Free plan: NeetoCal — Free; Acuity Scheduling — None (7-day trial) - Entry price: NeetoCal — Free; Acuity Scheduling — $16/mo (annual) - Team members: NeetoCal — Free; Acuity Scheduling — 1 / 6 / 36 by tier - Unlimited scheduling links: NeetoCal — Free; Acuity Scheduling — Free - SMS reminders: NeetoCal — Free; Acuity Scheduling — Growing plan ($27/mo) - Packages & bundles: NeetoCal — Free; Acuity Scheduling — Growing plan ($27/mo) - Classes / group scheduling: NeetoCal — Free; Acuity Scheduling — Growing plan ($27/mo) - Round robin (standard + priority): NeetoCal — Free; Acuity Scheduling — Limited - Routing forms: NeetoCal — Free; Acuity Scheduling — Not available - Contracts & e-signatures: NeetoCal — Free; Acuity Scheduling — Intake forms only - Payment collection · 0% commission: NeetoCal — Free; Acuity Scheduling — Free (Stripe/Square/PayPal) - Tips & split payments: NeetoCal — Free; Acuity Scheduling — Not available - OTP verification + spam blocking: NeetoCal — Free; Acuity Scheduling — Not available - Custom domain mapping: NeetoCal — Free; Acuity Scheduling — Not available - Intro / landing pages per link: NeetoCal — Free; Acuity Scheduling — Not available - Revenue & booking reports: NeetoCal — Free; Acuity Scheduling — Basic - API access: NeetoCal — Free; Acuity Scheduling — Powerhouse plan ($49/mo) - Roles, permissions & audit logs: NeetoCal — Free; Acuity Scheduling — Limited - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; Acuity Scheduling — Free - Mobile app (iOS & Android): NeetoCal — Free; Acuity Scheduling — Free - Remove branding: NeetoCal — $5/user/mo or $30/yr; Acuity Scheduling — Growing plan ($27/mo) Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A single Acuity Growing seat is about $324/year, and Powerhouse about $588/year, before you outgrow the team-size cap. NeetoCal is $0 for an unlimited team, or $5/user/month only if you choose to remove branding. ## Frequently Asked Questions ### Is NeetoCal a good Acuity Scheduling alternative? Yes. Acuity has no free plan and caps team size by tier, while NeetoCal is free from day one with unlimited team members. SMS reminders, packages and API access, which Acuity keeps on its $27 and $49 plans, are free in NeetoCal, along with contracts, spam protection and custom domain mapping that Acuity doesn't offer. ### Does Acuity have a free plan? No. As of 2026, Acuity offers a 7-day free trial, after which you must choose a paid plan: $16, $27 or $49 per month on annual billing. NeetoCal has a genuinely free plan with no trial clock, no team-size caps and no booking limits. ### What can NeetoCal do that Acuity can't? Several things Acuity doesn't offer at any price: contracts with DocuSeal e-signatures collected during booking, automatic spam blocking on top of OTP email verification, business-email-only bookings, tips at checkout, split payments, routing forms, intro pages on every scheduling link and custom domain mapping. NeetoCal also includes SMS reminders, packages and bundles, and API access, which Acuity keeps on its $27 Growing and $49 Powerhouse plans. All of it is on NeetoCal's free plan. ### How many team members can I add on NeetoCal? As many as you like. NeetoCal's free plan includes unlimited team members, with standard and priority-based round robin to spread bookings across the team automatically. Acuity caps team size by plan: 1 on Emerging, 6 on Growing and 36 on Powerhouse, so growing past the limit forces you up a tier. ### Does NeetoCal charge commission on payments? No. NeetoCal takes 0% platform commission. Payments go straight through your own gateway, whether that's Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay or Dodo, and payment collection is included on the free plan, along with tips, automatic refunds, taxes, discount codes and split payments. Acuity collects payments via Stripe, Square and PayPal, but has no tipping or split-payment flow. ### Is NeetoCal still actively developed? Yes. NeetoCal is built by an independent, self-funded team that ships constantly, with a public roadmap and changelog and a community that requests features directly. Since Squarespace acquired Acuity, the product has stayed scheduling-only, and reviewers note years without meaningful new business features. ### How hard is it to migrate from Acuity? For most people it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your appointment types and share your new NeetoCal links. There's no trial clock to beat, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/acuity-scheduling-alternative) # Free Zoho Bookings Alternative: NeetoCal vs Zoho Bookings NeetoCal vs Zoho Bookings: unlimited team members, payments, custom domain, SMS and reports free. Zoho's free plan is one member; Premium is $9/member/mo. ## Overview Zoho Bookings shines only inside Zoho. NeetoCal is complete on its own. Zoho Bookings is affordable, but its free plan stops at one team member; payments, custom domain, branding removal and revenue reports all sit on the $9/team member/month Premium tier, and its real value only appears once you also pay for Zoho CRM, Meeting and the wider suite. NeetoCal gives you all of it free, with no ecosystem to buy into; only branding removal costs extra, at $5/user/month. - $0: Every feature below, including payments and reports - Unlimited: Team members on the free plan, with no per-member fee - $6 to $9: Zoho Bookings per team member, per month, billed annually ## Where Zoho gates features, NeetoCal includes them. Here's exactly what changes when you switch Zoho Bookings is a tidy scheduler if you already live inside Zoho. On its own, the free plan is one person, the useful features are on Premium, and the payoff depends on subscriptions to other Zoho products. NeetoCal is a complete scheduling platform by itself, and the platform is free. ## Key differences ### Bring your whole team without per-member fees Zoho prices per team member: $6/team member/month (Basic) and $9/team member/month (Premium) on annual billing, about 25% more if billed monthly, and the free plan is a single team member. NeetoCal gives you unlimited team members on the free plan. Add everyone; the price stays $0. - NeetoCal: Unlimited team members · Free. Every team member on the free plan, with no per-seat charge ever. - Zoho Bookings: $6 to $9 per team member/month. Free plan is one team member; cost scales with every person you add. ### Collect payments free, through more gateways In Zoho, taking payments requires the Premium plan ($9/team member/month) and is limited to Stripe, PayPal and Razorpay. NeetoCal collects payments on the free plan, with 0% platform commission, across Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay and Dodo, plus tips, split payments, taxes and discount codes. - NeetoCal: Payments · Free · 0% commission. Multiple gateways, tips, split payments and refunds, all on the free plan. - Zoho Bookings: Payments on Premium only. Online payments require the $9/team member/month Premium tier. ### Your domain and your brand, at no extra tier Zoho puts custom domain and branding removal on Premium. NeetoCal maps your own custom domain and lets you apply your logo, theme and brand colors on the free plan; the only paid item is hiding the NeetoCal name for $5/user/month. - NeetoCal: Custom domain + branding · Free. Map your domain and brand the page free; remove the logo for $5/user/month. - Zoho Bookings: Custom domain on Premium. Custom domain and branding removal both require the $9/team member/month Premium tier. ### See your revenue without upgrading Revenue reports in Zoho are a Premium feature. NeetoCal includes booking and revenue trends, revenue by link, popular-channel reports and CSV export on the free plan, so you can see what is working without paying to look. - NeetoCal: Revenue reports · Free. Booking trends, revenue by link and CSV export, no upgrade required. - Zoho Bookings: Revenue reports on Premium. Detailed revenue analytics are reserved for the Premium tier. ### Text reminders without surprise charges Zoho SMS reminders need Premium and still carry carrier charges on top. NeetoCal sends SMS using your own Twilio or Telnyx account on the free plan, so you pay your provider's rate directly with no platform markup. - NeetoCal: SMS · Free (your provider). Connect Twilio or Telnyx and pay your provider directly, with no markup. - Zoho Bookings: SMS on Premium + carrier fees. SMS sits on Premium and adds carrier charges on top. ### A complete platform, not a piece of a suite Zoho Bookings is most useful once you also pay for Zoho CRM, Zoho Meeting and the broader suite. NeetoCal is complete on its own: packages, contracts with e-signatures, routing forms, intro pages and a CRM integration are all built in and free. - NeetoCal: Everything built in · Free. Packages, contracts, routing, video and reports without buying other products. - Zoho Bookings: Full value needs the Zoho suite. Real payoff depends on separate CRM and Meeting subscriptions. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Zoho Bookings - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Zoho Bookings, feature by feature - Unlimited team members: NeetoCal — Free; Zoho Bookings — 1 on Free; $6 to $9 per team member/mo - Unlimited bookings: NeetoCal — Free; Zoho Bookings — Free - Payment collection: NeetoCal — Free · 0% commission; Zoho Bookings — Premium ($9/team member/mo) - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; Zoho Bookings — Stripe, PayPal, Razorpay - Session packages & bundles: NeetoCal — Free; Zoho Bookings — Not built in - Contracts & e-signatures: NeetoCal — Free; Zoho Bookings — Not built in - Round robin (standard + priority): NeetoCal — Free; Zoho Bookings — Limited - Routing forms: NeetoCal — Free; Zoho Bookings — Not available - Group meetings / classes: NeetoCal — Free; Zoho Bookings — Paid plans - Custom domain: NeetoCal — Free; Zoho Bookings — Premium only - Revenue & booking reports: NeetoCal — Free; Zoho Bookings — Premium only - SMS reminders: NeetoCal — Free (your provider); Zoho Bookings — Premium + carrier fees - Intro / landing pages per link: NeetoCal — Free; Zoho Bookings — Not available - OTP verification / spam blocking: NeetoCal — Free; Zoho Bookings — Not available - Multi-language booking pages: NeetoCal — Free; Zoho Bookings — Free - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; Zoho Bookings — 1 calendar on Free - Video meetings: NeetoCal — Free (6 options); Zoho Bookings — Zoho Meeting / Google Meet - API access & webhooks: NeetoCal — Free; Zoho Bookings — Free - Mobile app (iOS & Android): NeetoCal — Free; Zoho Bookings — Free - Works standalone (no other product needed): NeetoCal — Free; Zoho Bookings — Best value needs Zoho suite - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Zoho Bookings — Premium only Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A 5-person team on Zoho Premium is about $540 a year ($9/team member/month), and full value still assumes paid Zoho CRM and Meeting. The same team on NeetoCal is $0, with payments, reports, custom domain and SMS already included. ## Frequently Asked Questions ### Is NeetoCal a good Zoho Bookings alternative? Yes, especially if you don't use the rest of the Zoho suite. NeetoCal works on its own, with unlimited team members, payments at 0% commission, custom domain and revenue reports on the free plan. On Zoho Bookings those sit on the Premium tier at $9 per team member per month. ### Do I need other Zoho products to get value from NeetoCal? No. NeetoCal is a complete, standalone platform. Payments, packages, contracts, routing, reports, custom domain and video are all built in and free, with no separate CRM or meeting subscription required. Zoho Bookings, by contrast, delivers its full value mainly inside the wider Zoho suite. ### Is NeetoCal free for a whole team? Yes. NeetoCal's free plan includes unlimited team members and no booking limits, with standard and priority-based round robin to spread bookings across the team automatically. Zoho Bookings' free plan covers a single team member; after that you pay $6/team member/month on Basic or $9/team member/month on Premium (billed annually), so a 5-person team on Premium costs about $540 a year. ### Does NeetoCal charge for payments or take commission? No. Payment collection is included on NeetoCal's free plan, and NeetoCal takes 0% platform commission. You connect your own gateway, whether that's Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay or Dodo, and get tips, split payments, automatic refunds, taxes and discount codes built in. In Zoho Bookings, taking payments requires the Premium plan ($9/team member/month) and is limited to Stripe, PayPal and Razorpay. ### Are custom domain and reports really free in NeetoCal? Yes. You can map your own custom domain to your booking pages and apply your logo, theme and brand colors on the free plan. Reports are free too: booking and revenue trends, revenue by link, popular-channel reports and CSV export of your bookings. The only paid extra is removing the NeetoCal branding, at $5/user/month or $30/user/year, which also lets you add custom CSS. Zoho puts custom domain, branding removal and revenue reports on its Premium tier. ### What about SMS reminders? SMS reminders are included on NeetoCal's free plan. Connect your own Twilio or Telnyx account and reminders go out through it, so you pay your provider's rate directly with no platform markup, and you can customize the SMS and email templates to match your brand. In Zoho Bookings, SMS reminders require Premium and carry carrier charges on top. ### How hard is it to switch? For most people it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your booking pages and share your new NeetoCal links. There's no trial clock, your whole team can join at no extra cost, and there are no other products to buy or set up first. ## Links - [Human page](https://www.neeto.com/neetocal/compare/zoho-bookings-alternative) # Free YouCanBookMe Alternative: NeetoCal vs YouCanBookMe NeetoCal vs YouCanBookMe: unlimited pages, team members, payments, round robin and routing free. YouCanBookMe Free is one branded page; Teams is ~$18/member/mo. ## Overview YouCanBookMe books meetings. NeetoCal runs your whole business free. YouCanBookMe is a clean scheduling link, and not much more: its free plan is one booking page with YouCanBookMe branding; payments and SMS are paid; there is no round robin or routing; and team pricing is about $18 per member per month. NeetoCal does the scheduling and the business around it (packages, contracts, routing and payments), all free. - $0: Every feature below, no card required - Unlimited: Team members and links on the free plan - ~$18: YouCanBookMe Teams, per member, per month ## Where YouCanBookMe stops at a link, NeetoCal keeps going. Here's exactly what changes when you switch YouCanBookMe does one thing, sharing a booking page tied to your calendar, and does it cleanly. But the moment you want to take payment, sell a package, route a lead or grow a team, you hit a paywall or a missing feature. NeetoCal covers all of it on the free plan. ## Key differences ### A platform, not just a booking link YouCanBookMe is a scheduling link: pick a time, get a confirmation. NeetoCal does that and adds session packages, contracts with e-signatures, payments, routing forms, intro pages and reports, the parts that turn a calendar into a business, and all of it is free. - NeetoCal: Full business toolkit · Free. Packages, contracts, payments, routing and reports in one place. - YouCanBookMe: Scheduling links only. A clean booking page, without the surrounding business features. ### Unlimited links, not just one YouCanBookMe's free plan is one booking page that carries YouCanBookMe branding, with no payments or SMS. NeetoCal's free plan gives you unlimited booking pages, payments, SMS and your own custom domain; removing the NeetoCal name is the only optional upgrade, at $5/user/month. - NeetoCal: Unlimited pages · Free. As many booking links as you need, with payments and SMS included. - YouCanBookMe: 1 page + branding on Free. Free plan is a single branded page; more pages need a paid plan. ### Your domain and your brand, at no extra tier YouCanBookMe offers no custom domain, and removing its branding requires a paid plan. NeetoCal maps your own custom domain and lets you apply your logo, theme and brand colors on the free plan; the only paid item is hiding the NeetoCal name, for $5/user/month. - NeetoCal: Custom domain + branding · Free. Map your domain and brand the page free; remove the logo for $5/user/month. - YouCanBookMe: No custom domain. Custom domain is not available, and removing YouCanBookMe branding needs a paid plan. ### Grow the team without per-member fees YouCanBookMe's paid plans run from about $9/month, and its Teams plan is priced per member (around $18 per member per month). NeetoCal gives you unlimited team members free, so a five-person team that would cost roughly $90 a month on YouCanBookMe Teams costs $0. - NeetoCal: Unlimited team · Free. Invite the whole team at no cost, with no per-member charge. - YouCanBookMe: ~$18 per member/month. Team pricing scales with every member you add. ### Send leads to the right person, automatically YouCanBookMe has no round robin and no routing forms, so shared and team scheduling is manual. NeetoCal includes standard and priority round robin plus question-based routing forms on the free plan, sending each booker to the right calendar automatically. - NeetoCal: Routing + round robin · Free. Priority round robin and question-based routing, no upgrade required. - YouCanBookMe: No round robin or routing. Lead distribution and routing are not available at any tier. ### Take payment and sell packages at booking YouCanBookMe collects payments only on a paid plan and only via Stripe. NeetoCal collects payments on the free plan across Stripe, PayPal, Razorpay, UPI and more at 0% commission, and lets you sell session packages and collect signed contracts, which YouCanBookMe does not offer. - NeetoCal: Payments + packages · Free. Multiple gateways at 0% commission, plus bundles and contracts. - YouCanBookMe: Stripe payments on paid plans only. Payments need a paid plan and are limited to Stripe; no packages. ### Branded pages, verification and your domain NeetoCal adds per-link intro pages, OTP email verification with automatic spam blocking, multi-language pages and custom domain mapping on the free plan. YouCanBookMe's pages are clean but offer no intro pages, no built-in verification step and a more dated form builder. - NeetoCal: Intro pages + verification · Free. Branded landing pages, spam blocking and your own domain on every link. - YouCanBookMe: Basic pages, no verification. No per-link intro pages or OTP verification; limited form logic. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from YouCanBookMe - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs YouCanBookMe, feature by feature - Unlimited booking pages / links: NeetoCal — Free; YouCanBookMe — 1 on Free - Unlimited bookings: NeetoCal — Free; YouCanBookMe — Free - Unlimited team members: NeetoCal — Free; YouCanBookMe — ~$18 per member/mo (Teams) - Round robin (standard + priority): NeetoCal — Free; YouCanBookMe — Not available - Routing forms: NeetoCal — Free; YouCanBookMe — Not available - Payment collection: NeetoCal — Free · 0% commission; YouCanBookMe — Paid plan only - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; YouCanBookMe — Stripe only - Session packages & bundles: NeetoCal — Free; YouCanBookMe — Not available - Contracts & e-signatures: NeetoCal — Free; YouCanBookMe — Not available - Group meetings / classes: NeetoCal — Free; YouCanBookMe — Not available - Recurring meetings: NeetoCal — Free; YouCanBookMe — Free - SMS reminders: NeetoCal — Free (your provider); YouCanBookMe — Paid plans - Custom domain: NeetoCal — Free; YouCanBookMe — Not available - Intro / landing pages per link: NeetoCal — Free; YouCanBookMe — Not available - OTP verification / spam blocking: NeetoCal — Free; YouCanBookMe — Not available - Multi-language booking pages: NeetoCal — Free; YouCanBookMe — Limited - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; YouCanBookMe — Google / Microsoft - Video meetings: NeetoCal — Free (6 options); YouCanBookMe — Google Meet / Zoom - Revenue & booking reports: NeetoCal — Free; YouCanBookMe — Limited - API access & webhooks: NeetoCal — Free; YouCanBookMe — Free - Mobile app (iOS & Android): NeetoCal — Free; YouCanBookMe — No native app - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; YouCanBookMe — Paid plans Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A five-person team on YouCanBookMe Teams is roughly $1,080 a year (about $18/member/month). The same team on NeetoCal is $0, with payments already included, along with packages, routing and contracts, which YouCanBookMe doesn't offer at all. ## Frequently Asked Questions ### Is NeetoCal a good YouCanBookMe alternative? Yes. Beyond scheduling links, NeetoCal adds the business tools YouCanBookMe doesn't have: round robin, routing forms, packages, contracts and a custom domain. Payments and unlimited team members are free too, where YouCanBookMe charges about $18 per member per month for teams. ### What can NeetoCal do that YouCanBookMe can't? NeetoCal gives you round robin and routing forms, session packages, contracts with e-signatures, per-link intro pages, multi-language pages, custom domain and revenue reports, plus payments through multiple gateways at 0% commission, all on the free plan. YouCanBookMe focuses on simple scheduling links and leaves most of these out. ### Is NeetoCal free for teams? Yes. NeetoCal's free plan includes unlimited team members, unlimited booking pages and no booking limits, with standard and priority-based round robin to spread bookings across the team automatically. YouCanBookMe's Teams plan costs about $18 per member per month, so a five-person team pays roughly $90 a month, or about $1,080 a year. ### Does YouCanBookMe support round robin? No. YouCanBookMe has no round robin and no routing forms, so sharing bookings across a team has to be handled manually. NeetoCal includes standard and priority-based round robin, multi-host meetings and question-based routing forms on the free plan, so every booker reaches the right person automatically. ### How do payments compare? YouCanBookMe collects payments only on a paid plan, and only through Stripe. NeetoCal collects payments on the free plan with 0% platform commission, through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay or Dodo. Tips, split payments, taxes, discount codes and automatic refunds are built in, and you can also sell session packages and collect signed contracts at booking, which YouCanBookMe doesn't offer. ### Will my booking page still look professional? Yes. On the free plan you can map your own custom domain, apply your logo, theme and brand colors, add a per-link intro page and offer your booking page in multiple languages, while OTP email verification and automatic spam blocking keep fake bookings out. The only paid extra is removing the NeetoCal branding, at $5/user/month or $30/user/year, which also lets you add custom CSS. On YouCanBookMe, a custom domain isn't available and removing YouCanBookMe branding requires a paid plan. ### Is migrating difficult? No. For most people it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your booking pages and share your new NeetoCal links. There's no trial clock, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/youcanbookme-alternative) # Free TidyCal Alternative: NeetoCal vs TidyCal NeetoCal vs TidyCal: unlimited links, team members, round robin, routing and payments free. TidyCal Free is one booking type; teams need $79 or $12/mo. ## Overview TidyCal sells you a link. NeetoCal gives you the whole platform free. TidyCal's $29 lifetime deal buys a tidy booking link, but its free plan is one booking type and one calendar; team round robin and SMS need the $79 Agency or $12/month Pro plan; and there are no contracts, no routing forms and no mobile app. NeetoCal puts the full platform on a free plan. - $0: Every feature below, no one-time or monthly fee - Unlimited: Booking links and team members, free - $79 / $12: TidyCal Agency (one-time) or Pro (per month) for round robin and SMS ## Where TidyCal stops at a link, NeetoCal gives you a platform. Here's exactly what changes when you switch TidyCal is a budget favorite: pay once, get a booking link. For a solo user, that can be enough. But the free plan is tightly limited, team features cost extra, and there is no contracts workflow, no routing, no client management and no mobile app. NeetoCal includes all of it, free. ## Key differences ### Unlimited links, not just one TidyCal's free plan is one booking type and one calendar connection. NeetoCal's free plan gives you unlimited scheduling links, unlimited calendars and unlimited bookings, so you are not boxed in from day one. - NeetoCal: Unlimited links · Free. As many booking types and calendars as you need, on the free plan. - TidyCal: 1 booking type on Free. Free plan covers a single booking type and one calendar. ### Round robin and team pages, free TidyCal puts round robin, collective meetings and SMS reminders on the $79 Agency lifetime plan or the $12/month Pro subscription. NeetoCal includes standard and priority round robin, team scheduling and SMS on the free plan, with unlimited members. - NeetoCal: Round robin + team · Free. Priority round robin, team pages and SMS, no upgrade required. - TidyCal: Team features on $79 / $12/mo. Round robin and SMS require the Agency or Pro plan. ### Contracts, routing and intro pages TidyCal has no contracts, no routing forms, no client profiles and limited branding. NeetoCal adds contracts with e-signatures, question-based routing forms, per-link intro pages, OTP verification and revenue reports, all free. - NeetoCal: Contracts, routing, intro pages · Free. Signed agreements, lead routing and branded landing pages. - TidyCal: Booking link only. No contracts, routing forms or client management. ### More gateways, same 0% commission TidyCal collects payments via Stripe and PayPal at 0% commission, which is good. NeetoCal also takes 0% commission and adds Razorpay, UPI, Apple Pay, Google Pay and more, plus tips, taxes, split payments and discount codes, so teams outside the US and Europe are covered too. - NeetoCal: More gateways · 0% commission. Stripe, PayPal, Razorpay, UPI and more, with tips and discounts. - TidyCal: Stripe / PayPal only. Payments limited to Stripe and PayPal. ### Your brand without a paid tier TidyCal removes its branding only on the Pro plan and offers a custom domain only on Pro or Agency. NeetoCal maps your custom domain and applies your styling free, with logo removal as a single optional add-on at $5/user/month. - NeetoCal: Custom domain + branding · Free. Map your domain and brand the page free; remove the logo for $5/user/month. - TidyCal: Branding and domain on paid plans. Custom domain needs Agency or Pro; removing TidyCal branding needs Pro. ### A real mobile app TidyCal has no mobile app. NeetoCal ships native iOS and Android apps on the free plan, so you can manage bookings, availability and clients from your phone. - NeetoCal: iOS + Android app · Free. Manage everything from native mobile apps at no cost. - TidyCal: No mobile app. TidyCal is web only, with no native app. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from TidyCal - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs TidyCal, feature by feature - Unlimited scheduling links: NeetoCal — Free; TidyCal — 1 booking type on Free - Unlimited team members: NeetoCal — Free; TidyCal — Agency ($79) / Pro ($12/mo) - Unlimited bookings: NeetoCal — Free; TidyCal — Capped on Free - Round robin (standard + priority): NeetoCal — Free; TidyCal — Agency / Pro - Routing forms: NeetoCal — Free; TidyCal — Not available - Payment collection: NeetoCal — Free · 0% commission; TidyCal — 0% (Stripe/PayPal) - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; TidyCal — Stripe / PayPal - Contracts & e-signatures: NeetoCal — Free; TidyCal — Not available - Client profiles / management: NeetoCal — Free; TidyCal — Not available - Group bookings: NeetoCal — Free; TidyCal — Individual+ ($29) - SMS reminders: NeetoCal — Free (your provider); TidyCal — Agency / Pro - Custom domain: NeetoCal — Free; TidyCal — Agency / Pro - Intro / landing pages per link: NeetoCal — Free; TidyCal — Not available - OTP verification / spam blocking: NeetoCal — Free; TidyCal — Not available - Revenue & booking reports: NeetoCal — Free; TidyCal — Basic analytics - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; TidyCal — Free - Video (Zoom / Meet + more): NeetoCal — Free (6 options); TidyCal — Zoom / Meet - Native integrations / CRM: NeetoCal — Free; TidyCal — Sparse (Zapier) - Mobile app (iOS & Android): NeetoCal — Free; TidyCal — Not available - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; TidyCal — Pro only Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime TidyCal's Agency lifetime plan costs $79 once (or Pro at $12/month) to unlock team round robin and SMS, and removing TidyCal branding needs Pro. NeetoCal includes round robin and SMS free, along with contracts, routing and a mobile app that TidyCal does not offer; removing NeetoCal branding is the only paid extra, at $5/user/month. ## Frequently Asked Questions ### Is NeetoCal a good TidyCal alternative? Yes. TidyCal's free plan is one booking type and one calendar, and team round robin and SMS need a paid plan. NeetoCal gives you unlimited scheduling links, round robin, SMS reminders, contracts, routing forms and a mobile app on the free plan. ### Is NeetoCal free like TidyCal is cheap? NeetoCal is free, with no one-time or monthly fee for its features. TidyCal's free plan is limited to one booking type and one calendar; its team features (round robin and SMS) require the $79 Agency lifetime plan or the $12/month Pro subscription, and removing TidyCal branding requires Pro. On NeetoCal, the only optional paid extra is removing NeetoCal branding, at $5/user/month or $30/user/year. ### Does TidyCal have round robin and routing? TidyCal offers round robin only on its $79 Agency lifetime plan or its $12/month Pro subscription, and it has no routing forms. NeetoCal includes standard and priority-based round robin, multi-host meetings and question-based routing forms on the free plan, with unlimited team members, so every booker reaches the right person automatically. ### How do payments compare? Both charge 0% commission, but TidyCal collects payments only through Stripe and PayPal. NeetoCal collects payments on the free plan through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay or Dodo Payments, with tips, taxes, split payments, discount codes and automatic refunds built in. You can also sell session packages and collect signed contracts at booking, and TidyCal doesn't offer contracts. ### What does NeetoCal have that TidyCal doesn't? On the free plan, NeetoCal gives you contracts with e-signatures, question-based routing forms, client profiles, per-link intro pages, OTP email verification with spam blocking, and native iOS and Android apps, none of which TidyCal offers. It also includes unlimited scheduling links and team members, round robin, SMS reminders, group bookings, a custom domain and revenue reports, which on TidyCal are limited or need a paid plan. ### Does TidyCal have a mobile app? No. TidyCal is web only, with no native app. NeetoCal ships native iOS and Android apps on the free plan, so you can manage bookings, availability and clients from your phone. ### Is migrating hard? No. For most people it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your booking types and share your new NeetoCal links. There's no trial clock and no lifetime deal to buy, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/tidycal-alternative) # Free SavvyCal Alternative: NeetoCal vs SavvyCal NeetoCal vs SavvyCal: unlimited links, team members, payments, reminders, custom domain and API free. SavvyCal charges $12 to $20 per user per month. ## Overview SavvyCal hides your link behind a paywall. NeetoCal gives you unlimited links, free. SavvyCal's calendar overlay is lovely, but its free plan only offers polls and overlay; you cannot even share your own scheduling link without Basic at $12/user/month, and payments, reminders, custom domain and API all sit on Premium at $20/user/month. NeetoCal gives you unlimited links and all of it, free. - $0: Every scheduling feature, including payments - Unlimited: Scheduling links and team members, free - $12 / $20: SavvyCal Basic / Premium, per user per month ## Where SavvyCal charges per user, NeetoCal includes everyone. Here's exactly what changes when you switch SavvyCal earns fans with its recipient-first calendar overlay. But the free plan cannot share your own scheduling link, the core workflow starts at $12 per user per month, and the business features (payments, reminders, custom domain, API) are gated to the $20 per user per month tier. NeetoCal gives you the whole thing free. ## Key differences ### Share your own link, at no extra cost SavvyCal's free plan gives you meeting polls and the calendar overlay, but to create and share your own scheduling links you need Basic at $12/user/month. NeetoCal gives you unlimited scheduling links on the free plan, with no paywall on the core workflow. - NeetoCal: Unlimited links · Free. Create and share as many booking links as you want, free. - SavvyCal: No shareable links on Free. Free plan is polls and overlay; your own links require Basic. ### Get paid and remind, on the free plan SavvyCal puts paid bookings (Stripe), reminders and workflows on Premium ($20/user/month). NeetoCal collects payments on the free plan at 0% commission through Stripe, PayPal, Razorpay, UPI and more, and sends email and SMS reminders free. - NeetoCal: Payments + reminders · Free. Multiple gateways at 0% commission, plus free reminders. - SavvyCal: Payments + reminders on Premium. Stripe payments, reminders and workflows need the $20/user/month tier. ### No per-user billing SavvyCal is billed per user: Basic $12/user/month and Premium $20/user/month. A ten-person team on Premium is roughly $2,400 a year. NeetoCal gives you unlimited team members free. - NeetoCal: Unlimited team · Free. Add the whole team at no cost, with no per-seat charge. - SavvyCal: $12 to $20 per user/month. Cost scales with every person you add. ### Your domain and API, no top tier SavvyCal gates custom domain, API access and webhooks to Premium. NeetoCal includes custom domain mapping, API keys and webhooks on the free plan, with logo removal as an optional $5/user/month add-on. - NeetoCal: Custom domain + API · Free. Map your domain and use the API and webhooks at no cost. - SavvyCal: Domain + API on Premium. Custom domain, API and webhooks require the $20/user/month tier. ### Contracts, routing and packages, free SavvyCal has no built-in video, no CRM, no e-signatures and no routing forms. NeetoCal adds contracts with e-signatures, routing forms, session packages, intro pages and six video options, all free. - NeetoCal: Contracts, routing, packages · Free. Signed agreements, lead routing, bundles and six video integrations. - SavvyCal: No video, contracts or routing. Calendar overlay is great; business features are missing. ### A real mobile app SavvyCal has no mobile app. NeetoCal ships native iOS and Android apps on the free plan, so you can manage bookings and availability from your phone. - NeetoCal: iOS + Android app · Free. Manage everything from native mobile apps at no cost. - SavvyCal: No mobile app. SavvyCal is web only, with no native app. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from SavvyCal - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs SavvyCal, feature by feature - Share your own scheduling links: NeetoCal — Free; SavvyCal — Basic ($12/user/mo) - Unlimited scheduling links: NeetoCal — Free; SavvyCal — Basic+ (per user) - Unlimited team members: NeetoCal — Free; SavvyCal — $12 to $20/user/mo - Calendar overlay for invitees: NeetoCal — Comparable view; SavvyCal — Free - Payment collection: NeetoCal — Free · 0% commission; SavvyCal — Premium ($20/user/mo) - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; SavvyCal — Stripe only - Email + SMS reminders: NeetoCal — Free; SavvyCal — Premium ($20/user/mo) - Round robin: NeetoCal — Free; SavvyCal — Premium - Routing forms: NeetoCal — Free; SavvyCal — Not available - Contracts & e-signatures: NeetoCal — Free; SavvyCal — Not available - Session packages & bundles: NeetoCal — Free; SavvyCal — Not available - Video meetings (Zoom, Meet + more): NeetoCal — Free (6 options); SavvyCal — Not built in - Custom domain: NeetoCal — Free; SavvyCal — Premium - Intro / landing pages per link: NeetoCal — Free; SavvyCal — Not available - OTP verification / spam blocking: NeetoCal — Free; SavvyCal — Not available - Revenue & booking reports: NeetoCal — Free; SavvyCal — Limited - API access & webhooks: NeetoCal — Free; SavvyCal — Premium - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; SavvyCal — Free - Mobile app (iOS & Android): NeetoCal — Free; SavvyCal — Not available - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; SavvyCal — Paid plans Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A ten-person team on SavvyCal Premium is about $2,400 a year ($20/user/month). The same team on NeetoCal is $0, with payments, reminders, custom domain and API already included; removing branding is an optional $5/user/month. ## Frequently Asked Questions ### Is NeetoCal a good SavvyCal alternative? Yes. On SavvyCal you can't share your own scheduling link without a paid plan, and payments, reminders, custom domain and API sit on Premium at $20/user/month. NeetoCal includes unlimited scheduling links, payments, reminders, custom domain and API access free, plus contracts, routing forms and a mobile app. ### Can I share my own scheduling link free in NeetoCal? Yes, unlimited scheduling links are on the free plan. SavvyCal's free plan only offers meeting polls and the calendar overlay; sharing your own link requires Basic at $12 per user per month. ### Is NeetoCal free for a whole team? Yes. NeetoCal has no per-seat pricing, so you can add unlimited team members on the free plan, with standard and priority-based round robin and multi-host meetings included. SavvyCal bills per user, at $12/user/month on Basic or $20/user/month on Premium, so a ten-person team on Premium costs about $2,400 a year. On NeetoCal, the only optional paid extra is removing NeetoCal branding, at $5/user/month or $30/user/year. ### How do payments and reminders compare? SavvyCal puts paid bookings (via Stripe), reminders and workflows on its Premium plan at $20/user/month. NeetoCal includes all of them on the free plan. You can collect payments at 0% commission through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay or Dodo Payments, with tips, taxes, discount codes, split payments and automatic refunds built in. Email reminders and custom notifications are free, and SMS reminders are free too, sent through your own Twilio or Telnyx account. ### Are custom domain and API really free in NeetoCal? Yes. On the free plan you can map your own custom domain, generate API keys, set up webhooks and connect tools like Zapier, Slack and Google Sheets. SavvyCal requires its Premium plan, at $20/user/month, for a custom domain, API access and webhooks. The only paid extra on NeetoCal is the Pro plan, at $5/user/month or $30/user/year, which removes NeetoCal branding and lets you add custom CSS. ### What does NeetoCal add that SavvyCal doesn't? On the free plan, NeetoCal gives you contracts with e-signatures, question-based routing forms, session packages, per-link intro pages, OTP email verification with spam blocking, and native iOS and Android apps, none of which SavvyCal offers. It also connects to six video conferencing tools, including Zoom, Google Meet and Microsoft Teams, and includes full revenue and booking reports. SavvyCal's standout is its recipient-first calendar overlay; NeetoCal covers everything around the booking, from payment to signed agreement. ### Is migrating hard? No. For most people it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your booking types and share your new NeetoCal links. There's no trial clock and no per-user bill, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/savvycal-alternative) # Free Square Appointments Alternative: NeetoCal vs Square NeetoCal vs Square Appointments: any payment gateway at 0% commission and unlimited team members, free. Square charges $49 to $149 per location per month. ## Overview Square locks payments to Square. NeetoCal lets you bring your own gateway. Square Appointments runs every payment through Square at 2.6% to 3.5% per transaction with no other gateway allowed, and its Plus and Premium plans are billed per location. NeetoCal takes 0% platform commission, connects to Stripe, PayPal, Razorpay, UPI, Apple Pay and more, and gives your whole team every scheduling feature free. - $0: What every scheduling feature costs in NeetoCal, no card required - 0%: NeetoCal platform commission, with the gateway you choose - $49 / $149: Square Appointments Plus and Premium, per location, per month ## Where Square locks you in, NeetoCal opens up. Here's exactly what changes when you switch Square Appointments is a capable point of sale with booking attached. But payments are wired to Square's own processor with no alternative, paid plans are billed for every location, and the booking tools most businesses need sit on the higher tiers. Below is the honest, line-by-line difference. ## Key differences ### Keep your gateway, and your margin Every Square Appointments payment runs through Square Payments only, at roughly 2.6% to 3.5% per transaction, with no option to use a different processor. NeetoCal collects payments on the free plan and connects to Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay and Dodo Payments, with 0% platform commission. You keep your processor, your rates and your relationships. - NeetoCal: Your gateway · 0% commission. Connect Stripe, PayPal, Razorpay, UPI and more. NeetoCal never takes a cut. - Square Appointments: Square Payments only. Locked to Square at about 2.6% to 3.5% per transaction, with no alternative. ### A free plan that doesn't hold the essentials back On Square, scheduling more than one team member needs Plus, resource management, waitlists and no-show protection need Premium, and email or text marketing is paid. NeetoCal puts multi-host scheduling, round robin, routing forms and group classes on the free plan, with none of them gated behind a higher tier. - NeetoCal: Team scheduling, routing, classes · Free. Round robin, routing forms, group meetings and recurring bookings, all free. - Square Appointments: Key tools need Plus or Premium. Team scheduling on Plus; resources and no-show protection on Premium. ### Add team members & locations without per-location bills Square charges $49/location/month (Plus) and $149/location/month (Premium), and the free plan supports a single team member at one location. A two-location business on Plus is roughly $1,176 a year. NeetoCal gives you unlimited team members and links on the free plan, with no per-location or per-seat charge. - NeetoCal: Unlimited team · Free. Add every team member and location at no cost; the price stays $0. - Square Appointments: $49 to $149 per location/month. Free covers one team member; multiple team members and locations need paid tiers. ### Sell packages and collect signatures at booking NeetoCal lets you sell session packages and bundles and collect contracts with e-signatures (via DocuSeal) before a booking is confirmed, all free. Square Appointments has no built-in session-package selling and no e-signature contract step, so those workflows live in other tools. - NeetoCal: Packages + contracts · Free. Bundle sessions and gather signed agreements in the same booking flow. - Square Appointments: No built-in packages or contracts. No native session packages or e-signature workflow in Square Appointments. ### Build trust and block spam on every link NeetoCal gives every link a branded intro page with your photo and bio, OTP email verification and automatic spam blocking, and a multi-language booking page, all free. Square's booking site is functional but offers no per-link intro pages and no OTP verification step. - NeetoCal: Intro pages + OTP/spam · Free. Branded landing pages, email verification and spam filtering on every link. - Square Appointments: No intro pages or OTP step. Standard Square booking site, without per-link intro pages or verification. ### Routing, webhooks and revenue reports, free NeetoCal includes routing forms, automation rules, an API, webhooks and revenue and booking reports with CSV export on the free plan. On Square, deeper reporting and marketing are reserved for paid tiers, and there are no question-based routing forms. - NeetoCal: Routing, API, reports · Free. Question-based routing, webhooks and revenue reporting, no upgrade required. - Square Appointments: Reporting and marketing on paid tiers. Advanced reports and marketing are paid; no routing forms. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Square Appointments - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Square Appointments, feature by feature - Unlimited bookings: NeetoCal — Free; Square Appointments — Free - Unlimited team members: NeetoCal — Free; Square Appointments — 1 on Free; multiple members from $49/location - Multiple locations: NeetoCal — Free; Square Appointments — Plus/Premium, billed per location - Payment collection: NeetoCal — Free · 0% commission; Square Appointments — Square Payments only - Choice of payment gateway: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; Square Appointments — Square Payments only - Session packages & bundles: NeetoCal — Free; Square Appointments — No built-in packages - Contracts & e-signatures: NeetoCal — Free; Square Appointments — Not built in - Round robin (standard + priority): NeetoCal — Free; Square Appointments — Not available - Routing forms: NeetoCal — Free; Square Appointments — Not available - Group meetings / classes: NeetoCal — Free; Square Appointments — Plus and above - Recurring appointments: NeetoCal — Free; Square Appointments — Free - No-show protection / deposits: NeetoCal — Free; Square Appointments — Premium plan - SMS reminders: NeetoCal — Free (your provider); Square Appointments — Paid tiers - Intro / landing pages per link: NeetoCal — Free; Square Appointments — Not available - Custom domain: NeetoCal — Free; Square Appointments — Via Square Online (paid) - OTP verification / spam blocking: NeetoCal — Free; Square Appointments — Not available - Multi-language booking pages: NeetoCal — Free; Square Appointments — Limited - Revenue & booking reports: NeetoCal — Free; Square Appointments — Higher tiers - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; Square Appointments — Google sync on paid - API access & webhooks: NeetoCal — Free; Square Appointments — Free - Mobile app (iOS & Android): NeetoCal — Free; Square Appointments — Free - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Square Appointments — Higher tiers / Square Online Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime Two Square Appointments locations on the Plus plan run about $1,176 a year, before the 2.6% to 3.5% Square takes on every payment. The same business on NeetoCal is $0, with 0% platform commission. Removing branding is the only paid add-on, at $5/user/month. ## Frequently Asked Questions ### Is NeetoCal a good Square Appointments alternative? Yes, especially if you want to choose your own payment processor. NeetoCal connects to Stripe, PayPal, Razorpay, UPI and more with 0% platform commission, and includes packages, contracts, routing forms and round robin on the free plan. Square Appointments ties payments to Square and bills its Plus and Premium plans per location. ### Can I use my own payment processor with NeetoCal? Yes. NeetoCal connects to Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay and Dodo Payments, and takes 0% platform commission, so you only pay your processor's standard fee. Square Appointments routes all payments through Square Payments at roughly 2.6% to 3.5% per transaction, with no alternative. ### Is NeetoCal free for multiple team members or locations? Yes. NeetoCal has no per-seat or per-location pricing, so you can add unlimited team members and offer in-person meetings at as many locations as you need on the free plan, with standard and priority-based round robin, multi-host meetings and group meetings included. Square Appointments' free plan covers a single team member at one location; more team members and locations need Plus at $49/location/month or Premium at $149/location/month, so two locations on Plus cost about $1,176 a year. On NeetoCal, the only optional paid extra is removing NeetoCal branding, at $5/user/month or $30/user/year. ### What does NeetoCal do that Square Appointments doesn't? On the free plan, NeetoCal lets you take payments through the gateway of your choice at 0% platform commission, sell session packages, collect contracts with e-signatures before a booking is confirmed, route leads with question-based routing forms, run standard and priority-based round robin, give each link its own intro page, and verify bookers with OTP email verification and spam blocking. Square Appointments offers none of these. NeetoCal also connects to Zoom, Google Meet, Microsoft Teams and other video tools, supports multi-language booking pages, and includes revenue and booking reports with CSV export at no cost. ### Does Square Appointments have a free plan? Yes, but it supports a single team member at one location. Scheduling more than one team member needs Plus at $49/location/month, resource management, waitlists and no-show protection need Premium at $149/location/month, and every payment runs through Square Payments at roughly 2.6% to 3.5% per transaction. NeetoCal's free plan includes unlimited team members, unlimited scheduling links, payments at 0% platform commission, round robin, routing forms, group meetings, contracts, a custom domain and API access, with no booking limits. ### How does pricing compare for a small team? Square Appointments bills per location: Plus is $49/location/month and Premium is $149/location/month, so a two-location business on Plus pays about $1,176 a year, before the 2.6% to 3.5% Square takes on every payment. The same team on NeetoCal pays $0, with unlimited team members and 0% platform commission; you only pay your own processor's standard fee. The only optional paid extra is the Pro plan, at $5/user/month or $30/user/year, which removes NeetoCal branding and lets you add custom CSS. ### Is it hard to move from Square Appointments? No. For most businesses it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your services as booking links, connect Stripe, PayPal or another payment gateway, and share your new NeetoCal links. There's no trial clock and no per-location bill, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/square-appointments-alternative) # Free Appointy Alternative: NeetoCal vs Appointy NeetoCal vs Appointy: unlimited bookings, team members and two-way calendar sync, free. Appointy caps its free plan at 100 bookings a month. ## Overview Appointy caps free at 100 bookings. NeetoCal is free and unlimited. Appointy's free plan stops at 100 appointments a month and one team member, two-way calendar sync needs a paid plan, payments start at $19.99/month, and removing branding means the $79.99/month Enterprise tier. NeetoCal gives you unlimited bookings, unlimited team members and every scheduling feature free. - Unlimited: Bookings on the NeetoCal free plan, no monthly cap - $0: Every scheduling feature, including payments and calendar sync - 100/mo: Appointy's free-plan booking cap, then a paid tier ## Where Appointy meters and gates, NeetoCal includes it all. Here's exactly what changes when you switch Appointy is feature-rich, but the structure gets expensive and the free plan is tightly capped: a hundred bookings a month, one team member, no two-way calendar sync, and the features you actually want spread across three paid tiers. NeetoCal puts every scheduling feature on a genuinely unlimited free plan. ## Key differences ### No monthly booking cap, ever Appointy's free plan stops at 100 appointments a month and a single team member with five services. Hit the cap mid-month and bookings stop until you upgrade. NeetoCal's free plan has no booking cap, unlimited services and unlimited team members. - NeetoCal: Unlimited bookings · Free. No monthly cap, plus unlimited team members and services on the free plan. - Appointy: 100 bookings a month on Free. The free plan covers one team member and five services, capped at 100 bookings a month. ### Collect payments free through your gateway Appointy's Stripe, PayPal and Authorize.net payments begin on the Growth plan at $19.99/month. NeetoCal collects payments on the free plan, with 0% platform commission, across Stripe, PayPal, Razorpay, UPI, Apple Pay and more, plus tips, taxes and discount codes. - NeetoCal: Payments · Free · 0% commission. Multiple gateways, tips and discounts on the free plan. - Appointy: Payments from $19.99/month. Stripe, PayPal and Authorize.net start on the Growth tier. ### Add team members without per-member fees Appointy charges $19.99 (Growth), $49.99 (Professional) and $79.99 (Enterprise) per month on annual billing, with extra team members billed on top. NeetoCal gives you unlimited team members free, so a growing team never triggers an upgrade. - NeetoCal: Unlimited team · Free. Every team member on the free plan, no per-person charge. - Appointy: $19.99 to $79.99/month. Tiered plans plus per-member add-ons as the team grows. ### Two-way calendar sync on the free plan Appointy's free plan has no calendar sync; two-way Google sync starts on the paid Growth plan. NeetoCal includes two-way Google, Outlook and iCloud sync free, so your availability is always accurate. - NeetoCal: Two-way sync · Free. Google, Outlook and iCloud sync on the free plan. - Appointy: Calendar sync on paid plans. No sync on Free; two-way Google sync from the $19.99 tier. ### Packages, contracts and routing, built in NeetoCal adds session packages, contracts with e-signatures, routing forms, intro pages, OTP verification and revenue reports on the free plan. Appointy offers gift certificates and resource scheduling, but only on Professional ($49.99/month), and has no contract e-signature step or routing forms. - NeetoCal: Packages, contracts, routing · Free. Bundles, signed contracts and routing forms with no upgrade. - Appointy: Gift certificates, resources on Professional. Advanced add-ons sit on the $49.99 tier; no contracts or routing. ### Your brand without the top tier Removing Appointy branding requires the $79.99/month Enterprise plan. NeetoCal lets you map your custom domain and apply your logo, theme and colors free; hiding the NeetoCal branding is a $5/user/month add-on, not a $79.99 tier. - NeetoCal: Custom domain + your logo · Free. Brand your page and map your domain free; remove the NeetoCal logo for $5/user/month. - Appointy: Branding removal on Enterprise. Removing Appointy branding needs the $79.99/month Enterprise plan. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Appointy - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Appointy, feature by feature - Unlimited bookings: NeetoCal — Free; Appointy — 100/month on Free - Unlimited team members: NeetoCal — Free; Appointy — 1 on Free; per-member fees - Unlimited services: NeetoCal — Free; Appointy — 5 on Free - Two-way calendar sync: NeetoCal — Free; Appointy — Paid plans (Growth+) - Payment collection: NeetoCal — Free · 0% commission; Appointy — Growth ($19.99/mo)+ - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; Appointy — Stripe, PayPal, Authorize.net - Session packages & bundles: NeetoCal — Free; Appointy — Not built in - Contracts & e-signatures: NeetoCal — Free; Appointy — Not available - Round robin (standard + priority): NeetoCal — Free; Appointy — Not available - Routing forms: NeetoCal — Free; Appointy — Not available - Group meetings / classes: NeetoCal — Free; Appointy — Free - Recurring appointments: NeetoCal — Free; Appointy — Paid plans - SMS reminders: NeetoCal — Free (your provider); Appointy — Enterprise + per-message - Custom domain: NeetoCal — Free; Appointy — Limited - Intro / landing pages per link: NeetoCal — Free; Appointy — Not available - OTP verification / spam blocking: NeetoCal — Free; Appointy — Not available - Revenue & booking reports: NeetoCal — Free; Appointy — Free - API access & webhooks: NeetoCal — Free; Appointy — Free - Mobile app (iOS & Android): NeetoCal — Free; Appointy — Free - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Appointy — Enterprise ($79.99/mo) Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A small Appointy team that needs payments, calendar sync and the advanced features lands on the $49.99 Professional tier, and removing branding takes the $79.99 Enterprise tier: roughly $600 to $960 a year, plus per-member add-ons. The same team on NeetoCal is $0, with unlimited bookings and every scheduling feature included. Removing branding is the only paid add-on, at $5/user/month. ## Frequently Asked Questions ### Is NeetoCal a good Appointy alternative? Yes. Appointy's free plan stops at 100 appointments a month and one team member. NeetoCal has no booking cap and unlimited team members, with payments, two-way calendar sync, packages, contracts and routing forms on the free plan. Removing branding costs $5/user/month in NeetoCal, against Appointy's $79.99/month Enterprise tier. ### Does NeetoCal limit how many bookings I can take? No. NeetoCal's free plan has no monthly booking cap, with unlimited services and team members. Appointy's free plan stops at 100 appointments a month with one team member. ### Is calendar sync free in NeetoCal? Yes. NeetoCal includes two-way sync with Google Calendar, Outlook and iCloud on the free plan, so new bookings appear on your calendar and busy times are blocked on your booking page automatically. Appointy's free plan has no calendar sync; two-way Google sync starts on the paid Growth plan at $19.99/month. ### How do payments compare? NeetoCal collects payments on the free plan with 0% platform commission, through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay, Dodo Payments and more, so you only pay your processor's standard fee. You can also add tips, taxes and discount codes, and issue refunds. On Appointy, Stripe, PayPal and Authorize.net payments start on the Growth plan at $19.99/month. ### What does it cost to remove branding? On NeetoCal, removing branding is the only paid upgrade: the Pro plan costs $5/user/month or $30/user/year, and it also lets you add custom CSS. Your custom domain and your own logo are free. On Appointy, removing branding requires the Enterprise plan at $79.99/month. ### What does NeetoCal include that Appointy doesn't? On the free plan, NeetoCal includes unlimited bookings, services and team members, two-way calendar sync, payments at 0% platform commission, session packages, contracts with e-signatures, standard and priority-based round robin, routing forms, intro pages for each link, and OTP email verification with spam blocking. Appointy has no contract e-signature step, round robin, routing forms, intro pages or OTP verification, and puts calendar sync, payments and recurring appointments on paid plans. ### Is switching hard? No. For most businesses it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your services as booking links, connect Stripe, PayPal or another payment gateway, and share your new NeetoCal links. There's no booking cap or trial clock, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/appointy-alternative) # Free Setmore Alternative: NeetoCal vs Setmore NeetoCal vs Setmore: unlimited bookings, two-way calendar sync, SMS and recurring bookings, free. Setmore caps its free plan at 200 bookings a month. ## Overview Setmore caps free at 200 bookings a month. NeetoCal's free plan has no cap. Setmore's free plan is generous on people but tight on volume: 200 appointments a month, one-way (read-only) calendar sync, no SMS, and branding that stays. Unlimited bookings, two-way sync, SMS, recurring and branding controls all sit on the per-user Pro plan. NeetoCal puts everything except branding removal on a free plan with no booking cap, and removing its branding is $5/user/month. - Unlimited: Bookings on the NeetoCal free plan, no monthly cap - $0: Two-way sync, SMS, recurring and more, all free - 200/mo: Setmore's free-plan booking cap ## Where Setmore caps and gates, NeetoCal includes it all. Here's exactly what changes when you switch Setmore deserves credit for a usable free plan, with four team calendars and payments included. But the 200-booking monthly cap, one-way calendar sync and missing SMS push growing businesses onto the per-user Pro plan. NeetoCal removes the cap and includes the rest, free. ## Key differences ### No 200-booking ceiling Setmore's free plan caps you at 200 appointments a month. NeetoCal's free plan has no booking cap at all, plus unlimited team members and unlimited scheduling links, so a busy month never forces an upgrade. - NeetoCal: Unlimited bookings · Free. No monthly cap, unlimited links and unlimited team on the free plan. - Setmore: 200 bookings a month on Free. The free plan stops at 200 appointments a month. ### Text reminders and recurring bookings, free Setmore puts SMS reminders and recurring appointments on Pro. NeetoCal includes SMS through your own Twilio or Telnyx account, plus recurring and group meetings, on the free plan. - NeetoCal: SMS + recurring · Free. SMS via your own provider, plus recurring and group meetings, free. - Setmore: SMS and recurring on Pro. Both require the paid Pro plan. ### Two-way sync, not read-only Setmore's free plan offers one-way (read-only) calendar sync; true two-way sync requires the Pro plan. NeetoCal includes two-way Google, Outlook and iCloud sync free, so a booking made in one place updates everywhere and prevents double bookings. - NeetoCal: Two-way sync · Free. Two-way Google, Outlook and iCloud sync on the free plan. - Setmore: One-way sync on Free. Read-only sync on Free; two-way sync needs the Pro plan. ### Scale the team without per-user fees Setmore's Pro plan is priced per user, about $5/user/month on annual billing ($12 on monthly billing), so cost climbs with headcount. NeetoCal gives you unlimited team members free; a ten-person team that would run about $600 a year on Setmore Pro costs $0. - NeetoCal: Unlimited team · Free. Every team member free, with no per-user scheduling fees. - Setmore: ~$5 to $12 per user/month. Pro is billed per user and scales with the team. ### Packages, contracts and routing, built in NeetoCal adds session packages, contracts with e-signatures, routing forms, intro pages, OTP verification and revenue reports on the free plan. Setmore covers core scheduling and payments well but has no built-in packages, contracts or routing forms. - NeetoCal: Packages, contracts, routing · Free. Bundles, signed contracts and lead routing with no upgrade. - Setmore: No packages, contracts or routing. Core scheduling and payments only; no bundles or routing. ### Remove the logo for $5 to make it yours Setmore keeps its branding on the free plan and removes it on Pro. NeetoCal lets you brand your page and map your custom domain free, with logo removal and custom CSS as a single $5/user/month add-on. - NeetoCal: Your brand + domain · Free. Custom domain and brand styling free; remove the NeetoCal logo for $5/user/month. - Setmore: Branding removal on Pro. The free plan keeps Setmore branding on your booking page. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Setmore - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Setmore, feature by feature - Unlimited bookings: NeetoCal — Free; Setmore — 200/month on Free - Unlimited team members: NeetoCal — Free; Setmore — 4 on Free; per-user Pro - Two-way calendar sync: NeetoCal — Free; Setmore — One-way on Free - Payment collection: NeetoCal — Free · 0% commission; Setmore — Free (Stripe/Square) - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; Setmore — Stripe/Square - SMS reminders: NeetoCal — Free (your provider); Setmore — Pro plan - Recurring appointments: NeetoCal — Free; Setmore — Pro plan - Group meetings / classes: NeetoCal — Free; Setmore — Pro plan - Session packages & bundles: NeetoCal — Free; Setmore — Not built in - Contracts & e-signatures: NeetoCal — Free; Setmore — Not available - Round robin (standard + priority): NeetoCal — Free; Setmore — Not available - Routing forms: NeetoCal — Free; Setmore — Not available - Custom domain: NeetoCal — Free; Setmore — Free (custom URL) - Video meetings: NeetoCal — Free (6 options); Setmore — Free (Teleport) - Intro / landing pages per link: NeetoCal — Free; Setmore — Not available - OTP verification / spam blocking: NeetoCal — Free; Setmore — Not available - Revenue & booking reports: NeetoCal — Free; Setmore — Basic reporting - Integrations (Zapier, CRM, etc.): NeetoCal — Free; Setmore — Free - API access & webhooks: NeetoCal — Free; Setmore — Free - Mobile app (iOS & Android): NeetoCal — Free; Setmore — Free - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Setmore — Pro plan Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A ten-person team on Setmore Pro is about $600 a year ($5/user/month, billed annually), with SMS messages metered on top. The same team on NeetoCal is $0, with no booking cap and two-way sync included, and SMS reminders sent through your own Twilio or Telnyx account. ## Frequently Asked Questions ### Is NeetoCal a good Setmore alternative? Yes. Setmore's free plan caps you at 200 appointments a month with one-way calendar sync and no SMS. NeetoCal has no booking cap, two-way Google, Outlook and iCloud sync, SMS reminders and recurring meetings on the free plan, plus packages, contracts and routing forms that Setmore doesn't offer. ### Does NeetoCal cap monthly bookings like Setmore? No. NeetoCal's free plan has no booking cap. Setmore's free plan stops at 200 appointments a month. ### Is two-way calendar sync free? Yes, on NeetoCal. The free plan includes two-way sync with Google Calendar, Outlook and iCloud, so new bookings appear on your calendar and busy times are blocked on your booking page automatically, which prevents double bookings. Setmore's free plan offers only one-way (read-only) calendar sync; two-way sync requires the Pro plan. ### What about SMS reminders? NeetoCal sends SMS reminders on the free plan through your own Twilio or Telnyx account, so you pay only your provider's messaging rates, and you can customize the messages with email and SMS templates. On Setmore, SMS reminders require the paid Pro plan. ### Is NeetoCal free for a whole team? Yes. NeetoCal's free plan includes unlimited team members, with standard and priority-based round robin, multi-host meetings and group meetings, and no per-user scheduling fees. The only paid upgrade is removing NeetoCal branding, at $5/user/month or $30/user/year. Setmore's free plan covers four team members, and its Pro plan is billed per user at about $5/user/month on annual billing, so a ten-person team pays about $600 a year. ### What does NeetoCal add over Setmore? On the free plan, NeetoCal adds unlimited bookings, two-way calendar sync, SMS reminders through your own Twilio or Telnyx account, recurring and group meetings, session packages, contracts with e-signatures, standard and priority-based round robin, routing forms, intro pages for each link, OTP email verification with spam blocking, and revenue reports. Setmore has no packages, contracts, round robin, routing forms, intro pages or OTP verification, and puts SMS, recurring appointments, group classes and two-way sync on its Pro plan. ### Is migrating hard? No. For most businesses it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your services as scheduling links, connect Stripe, PayPal or another payment gateway, and share your new NeetoCal links. There's no booking cap or trial clock, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/setmore-alternative) # Free SimplyBook.me Alternative: NeetoCal vs SimplyBook.me NeetoCal vs SimplyBook.me: unlimited bookings, team members and scheduling features, free. SimplyBook.me caps its free plan at 50 bookings a month. ## Overview SimplyBook.me rations features by tier. NeetoCal includes every scheduling feature. SimplyBook.me prices by booking volume (50 a month free, up to 2,000 on Premium) and rations its feature marketplace by tier: the free plan unlocks just one premium feature, and enabling payments or intake forms uses up a slot. NeetoCal gives you unlimited bookings and every scheduling feature, with nothing to ration. - Unlimited: Bookings and scheduling features on the NeetoCal free plan - $0: Every scheduling feature, nothing metered or rationed - 50/mo: SimplyBook.me's free-plan booking cap, then paid tiers ## Where SimplyBook.me meters, NeetoCal includes it all. Here's exactly what changes when you switch SimplyBook.me is flexible, with a marketplace of 70-plus features. But you pay by monthly booking volume and you only get a fixed number of premium features per tier, so enabling payments, intake forms or coupons means spending a limited slot. NeetoCal hands you every scheduling feature and unlimited bookings on the free plan. ## Key differences ### No booking cap at all SimplyBook.me caps bookings by tier: 50/month free, 100 on Basic, 500 on Standard, 2,000 on Premium. A busy month can force an upgrade. NeetoCal's free plan has no booking cap, so volume never costs you more. - NeetoCal: Unlimited bookings · Free. No monthly cap at any point on the free plan. - SimplyBook.me: 50 to 2,000 bookings by tier. 50 a month on Free, 100 on Basic, 500 on Standard and 2,000 on Premium. ### Every scheduling feature on, not a rationed few SimplyBook.me's premium features are capped per tier: 1 on Free, 3 on Basic, 8 on Standard, unlimited only on Premium. Turning on payments, intake forms or coupons each spends a slot. NeetoCal includes every scheduling feature at once, free, with nothing to count. - NeetoCal: All scheduling features on · Free. Payments, packages, contracts, routing and more, all enabled, free. - SimplyBook.me: 1 to 8 premium features by tier. Each premium feature you enable counts against your tier limit. ### Unlimited team, not a per-tier provider count SimplyBook.me limits providers by tier (1 on Free, then 5, 15 or 30). NeetoCal gives you unlimited team members free, so adding people never bumps you to a higher plan. - NeetoCal: Unlimited providers · Free. Add the whole team at no cost on the free plan. - SimplyBook.me: 1 to 30 providers by tier. Provider count is fixed per tier; more team members means a higher plan. ### Payments without spending a feature slot On SimplyBook.me, accepting payments is a marketplace feature that consumes one of your limited slots. NeetoCal collects payments on the free plan, with 0% commission, across Stripe, PayPal, Razorpay, UPI and more, plus tips, taxes, discounts and split payments, none of it rationed. - NeetoCal: Payments · Free · 0% commission. Multiple gateways, tips and discounts, with no feature slot used. - SimplyBook.me: Payments use a feature slot. Enabling payments spends one of your tier's premium feature slots. ### Remove branding for $5/user/month to make it yours SimplyBook.me removes its branding only on the Premium plan. NeetoCal lets you brand your page and map your custom domain free, with logo removal and custom CSS as a $5/user/month add-on. - NeetoCal: Branding + domain · Free. Brand and map your domain free; remove the logo for $5/user/month. - SimplyBook.me: White label on Premium. Removing SimplyBook.me branding requires the top Premium tier. ### One clear plan, not a feature accounting exercise SimplyBook.me's tier-by-feature model means tracking booking counts and feature slots. NeetoCal is one free plan with every scheduling feature included: packages, contracts, routing, intro pages, reports and SMS, with a single $5/user/month upgrade only to remove branding. - NeetoCal: All scheduling features · Free. No counting bookings or feature slots; it's all just on. - SimplyBook.me: Track bookings and slots. Plans defined by booking caps and a limited feature count. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from SimplyBook.me - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs SimplyBook.me, feature by feature - Unlimited bookings: NeetoCal — Free; SimplyBook.me — 50 to 2,000/month by tier - All features included: NeetoCal — Free; SimplyBook.me — 1 to 8 premium features by tier - Unlimited team / providers: NeetoCal — Free; SimplyBook.me — 1 to 30 by tier - Payment collection: NeetoCal — Free · 0% commission; SimplyBook.me — Uses a feature slot - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; SimplyBook.me — Via marketplace features - Session packages & bundles: NeetoCal — Free; SimplyBook.me — Uses a feature slot - Contracts & e-signatures: NeetoCal — Free; SimplyBook.me — Not built in - Round robin (standard + priority): NeetoCal — Free; SimplyBook.me — Not available - Routing forms: NeetoCal — Free; SimplyBook.me — Not available - Group meetings / classes: NeetoCal — Free; SimplyBook.me — Uses a feature slot - Recurring bookings: NeetoCal — Free; SimplyBook.me — Free - Intake forms: NeetoCal — Free; SimplyBook.me — Uses a feature slot - SMS reminders: NeetoCal — Free (your provider); SimplyBook.me — Paid / metered - Custom domain: NeetoCal — Free; SimplyBook.me — Higher tiers - Intro / landing pages per link: NeetoCal — Free; SimplyBook.me — Not available - OTP verification / spam blocking: NeetoCal — Free; SimplyBook.me — Not available - Revenue & booking reports: NeetoCal — Free; SimplyBook.me — Free - Multi-language booking pages: NeetoCal — Free; SimplyBook.me — Free - API access & webhooks: NeetoCal — Free; SimplyBook.me — Free - Mobile app (iOS & Android): NeetoCal — Free; SimplyBook.me — Free - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; SimplyBook.me — Premium only Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime To lift booking caps and unlock features, SimplyBook.me Standard and Premium run about $299 to $719 a year, and white-label needs the top tier. NeetoCal is $0 with unlimited bookings and every scheduling feature; removing branding is $5/user/month. ## Frequently Asked Questions ### Is NeetoCal a good SimplyBook.me alternative? Yes. SimplyBook.me limits bookings by tier and makes you choose which premium features to switch on. NeetoCal has unlimited bookings, and every scheduling feature is included on the free plan, from payments at 0% commission to packages, contracts and routing forms, so there are no feature slots to track. ### Does NeetoCal cap monthly bookings? No. The free plan has no booking cap. SimplyBook.me caps bookings by tier, from 50 a month on Free to 2,000 on Premium. ### Do I have to choose which features to turn on? No. Every scheduling feature in NeetoCal is available on the free plan at the same time, including payments, session packages, contracts with e-signatures, routing forms, intro pages, custom booking form questions, SMS reminders and reports, so there are no slots to count. On SimplyBook.me, premium features are capped per tier (1 on Free, 3 on Basic, 8 on Standard, unlimited only on Premium), and turning on payments, intake forms or coupons each uses up a slot. ### How do payments work? NeetoCal collects payments on the free plan with 0% platform commission, through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay, Dodo Payments and more, so you only pay your processor's standard fee. You can also add tips, taxes, discount codes and split payments, and issue refunds. On SimplyBook.me, accepting payments is a marketplace feature that uses one of your plan's limited premium feature slots. ### Is the team count limited? Not on NeetoCal. You can add unlimited team members on the free plan with no per-person charge, and share bookings across the team with standard or priority-based round robin. SimplyBook.me limits providers by tier, from 1 on Free to 30 on Premium, so a growing team means moving to a higher plan. ### What does it cost to remove branding? On NeetoCal, removing branding is the only paid upgrade: the Pro plan costs $5/user/month or $30/user/year, and it also lets you add custom CSS. Your custom domain and your own logo are free. On SimplyBook.me, removing branding requires the top Premium plan. ### Is switching hard? No. For most businesses it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your services as booking links, add your intake questions to the booking form, connect Stripe, PayPal or another payment gateway, and share your new NeetoCal links. There's no booking cap or trial clock, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/simplybook-me-alternative) # Free Microsoft Bookings Alternative: NeetoCal vs Bookings NeetoCal vs Microsoft Bookings: a free, standalone scheduler with payments and Google, Outlook and iCloud sync. Bookings needs Microsoft 365 from $6/user/month. ## Overview Microsoft Bookings needs a paid Microsoft 365 plan. NeetoCal is free and standalone. Microsoft Bookings is not sold on its own. To use it you need a Microsoft 365 Business subscription, from about $6/user/month, and even then it has no built-in payment collection and stays inside the Microsoft world. NeetoCal is a complete, free scheduler that works with any calendar and adds payments, packages and contracts. - $0: NeetoCal, standalone, no other subscription required - Unlimited: Team members on the free plan, no per-user fee - $6+: Per user per month for the Microsoft 365 license Bookings requires ## Where Bookings needs the Microsoft suite, NeetoCal stands alone. Here's exactly what changes when you switch Microsoft Bookings is convenient if your whole company already pays for Microsoft 365 and lives in Outlook and Teams. But it cannot be bought on its own, it has no way to take payment at booking, and it stops at the edge of the Microsoft ecosystem. NeetoCal is free, standalone, and far more complete. ## Key differences ### Truly free, not free with a subscription Microsoft Bookings cannot be purchased on its own; it ships inside Microsoft 365 Business plans that start around $6/user/month. If you are not already on Microsoft 365, that is the real price of admission. NeetoCal is free and standalone, with no suite to buy and no per-user fee. - NeetoCal: Free, standalone · Any calendar. No Microsoft 365 or other suite needed; works with Google, Outlook and iCloud. - Microsoft Bookings: Needs Microsoft 365 ($6+/user). Not sold separately; you pay for the whole suite, per user, to get Bookings. ### Collect payments at booking, free Microsoft Bookings has no built-in payment collection, a real limitation for anyone charging for consultations, classes or sessions. NeetoCal collects payments on the free plan, with 0% commission, through Stripe, PayPal, Razorpay, UPI, Apple Pay and more, plus deposits, tips and refunds. - NeetoCal: Payments · Free · 0% commission. Charge at booking through the gateway you choose, with no platform cut. - Microsoft Bookings: No payment collection. Cannot take payment or deposits at booking time. ### Works with any calendar and video tool Bookings is built around Outlook and Microsoft Teams, with limited third-party integration. NeetoCal syncs with Google, Outlook and iCloud and offers six video options (Zoom, Meet, Teams, Daily.co, Jitsi, Whereby) plus phone and in-person, so you are not locked to one stack. - NeetoCal: Any calendar + 6 video tools · Free. Google, Outlook and iCloud sync, with Zoom, Meet, Teams and more. - Microsoft Bookings: Outlook + Teams focused. Best inside Microsoft 365; limited beyond the Microsoft ecosystem. ### Your brand and domain, free Bookings offers limited customization and branding of the booking page. NeetoCal lets you map your own custom domain, apply your logo, theme and colors, and add per-link intro pages, all free; hiding the NeetoCal branding is a $5/user/month add-on. - NeetoCal: Custom domain + your logo · Free. Your domain, your styling and intro pages on every link. - Microsoft Bookings: Limited customization. Branding and layout options are restricted. ### Packages, contracts and routing, built in NeetoCal adds session packages, contracts with e-signatures, routing forms, intro pages and revenue reports on the free plan. Microsoft Bookings handles core appointments well but has no session packages, no contract e-signatures and no question-based routing. - NeetoCal: Packages, contracts, routing · Free. Bundles, signed contracts and lead routing with no upgrade. - Microsoft Bookings: Core appointments only. No packages, contracts or routing forms. ### Reports and spam protection included NeetoCal includes booking and revenue reports with CSV export and OTP email verification with automatic spam blocking on the free plan. Reviewers note Bookings has limited reporting and analytics and no built-in booker verification step. - NeetoCal: Reports + OTP/spam · Free. Revenue reporting plus email verification and spam filtering. - Microsoft Bookings: Limited reporting. Basic analytics and no OTP verification step. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Microsoft Bookings - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Microsoft Bookings, feature by feature - Works without another subscription: NeetoCal — Free; Microsoft Bookings — Needs Microsoft 365 ($6+/user) - Unlimited team members: NeetoCal — Free; Microsoft Bookings — Per Microsoft 365 user license - Unlimited bookings: NeetoCal — Free; Microsoft Bookings — With a Microsoft 365 license - Payment collection: NeetoCal — Free · 0% commission; Microsoft Bookings — Not available - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; Microsoft Bookings — None built in - Session packages & bundles: NeetoCal — Free; Microsoft Bookings — Not available - Contracts & e-signatures: NeetoCal — Free; Microsoft Bookings — Not available - Round robin (standard + priority): NeetoCal — Free; Microsoft Bookings — Limited - Routing forms: NeetoCal — Free; Microsoft Bookings — Not available - Group meetings / classes: NeetoCal — Free; Microsoft Bookings — With a Microsoft 365 license - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; Microsoft Bookings — Outlook focused - Video meetings: NeetoCal — Free (6 options); Microsoft Bookings — Microsoft Teams - Custom domain: NeetoCal — Free; Microsoft Bookings — Not available - Intro / landing pages per link: NeetoCal — Free; Microsoft Bookings — Not available - OTP verification / spam blocking: NeetoCal — Free; Microsoft Bookings — Not available - SMS reminders: NeetoCal — Free (your provider); Microsoft Bookings — Select plans - Revenue & booking reports: NeetoCal — Free; Microsoft Bookings — Limited - Third-party integrations: NeetoCal — Free; Microsoft Bookings — Mainly Microsoft 365 - API access & webhooks: NeetoCal — Free; Microsoft Bookings — Graph API - Mobile app (iOS & Android): NeetoCal — Free; Microsoft Bookings — Limited - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Microsoft Bookings — Limited / not available Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A five-person team needs five Microsoft 365 licenses, from about $360 a year at the entry tier, just to reach Bookings, and it still cannot take a payment. The same team on NeetoCal is $0, standalone, with payments included. ## Frequently Asked Questions ### Is NeetoCal a good Microsoft Bookings alternative? Yes, especially if your team doesn't live in Microsoft 365. NeetoCal is free and standalone, works with Google, Outlook and iCloud calendars and six video tools, and adds what Microsoft Bookings lacks: payment collection at 0% commission, packages, contracts and routing forms. ### Is Microsoft Bookings actually free? Not really. Microsoft Bookings isn't sold on its own; it comes with Microsoft 365 Business plans that start at about $6/user/month, and each staff member needs a Microsoft 365 license. A five-person team pays roughly $360 a year at the entry tier just to reach Bookings. NeetoCal is free and standalone, with unlimited bookings and team members. The only paid option is removing NeetoCal branding, at $5/user/month or $30/user/year. ### Can Microsoft Bookings take payments? No. Microsoft Bookings has no built-in payment collection, so you can't take a payment or deposit when someone books. NeetoCal collects payments on the free plan with 0% platform commission through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay, Dodo Payments and more, so you only pay your processor's standard fee. You can also take deposits, add tips, taxes and discount codes, and issue refunds. ### Do I need Outlook or Teams to use NeetoCal? No. NeetoCal works on its own, with no Microsoft 365 or other suite to buy. It syncs two-way with Google Calendar, Outlook and iCloud, and connects to Zoom, Google Meet, Microsoft Teams, Daily.co, Jitsi and Whereby, plus phone and in-person meetings. If your team already uses Outlook and Teams, NeetoCal works with them too. ### What does NeetoCal do that Microsoft Bookings doesn't? On the free plan, NeetoCal includes payment collection at 0% platform commission, session packages, contracts with e-signatures, routing forms, intro pages for each link, a custom domain, booking and revenue reports with CSV export, and OTP email verification with spam blocking. Microsoft Bookings has no payment collection, session packages, contract e-signatures, routing forms, custom domain, intro pages or OTP verification, and its round robin, reporting and customization are limited. ### Is NeetoCal free for a whole team? Yes. Scheduling on NeetoCal has no per-user fee: add unlimited team members on the free plan, with standard and priority-based round robin, group meetings and multi-host meetings included. The only paid upgrade is removing NeetoCal branding, which costs $5/user/month or $30/user/year and also lets you add custom CSS. On Microsoft Bookings, every staff member needs a Microsoft 365 license, from about $6/user/month. ### Is migrating hard? No. For most teams it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your Bookings services as booking links, pick Zoom, Google Meet, Microsoft Teams or another video tool, connect Stripe, PayPal or another payment gateway if you charge for sessions, and share your new NeetoCal links. There's no booking cap or trial clock, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/microsoft-bookings-alternative) # Free Doodle Alternative: NeetoCal vs Doodle NeetoCal vs Doodle: ad-free booking pages, payments at 0% commission, reminders and unlimited team members, free. Doodle shows ads and can't take payments. ## Overview Doodle finds a time, with ads. NeetoCal runs the whole booking, free. Doodle is great at group polls, but its free plan shows ads to your invitees, caps poll slots and has no reminders, and Doodle has no payment processing at all. Team plans are billed per user. NeetoCal gives you unlimited branded booking pages, payments, packages and routing, free and ad-free. - $0: Every scheduling feature, no ads, no card required - Unlimited: Branded booking pages and team members, free - 0: Payment gateways on Doodle, which cannot collect a payment at all ## Where Doodle finds a time, NeetoCal runs the booking. Here's exactly what changes when you switch Doodle is the go-to for polling a group to find a meeting time, and it does that well. But as a booking tool it is thin: the free plan carries ads, the booking page is basic, there are no reminders, and it cannot take a payment. NeetoCal is a full booking platform, free. ## Key differences ### No ads on your booking page Doodle's free plan now shows ads to the people you invite and caps polls at a limited number of slots, with no reminders and Doodle branding. NeetoCal's free plan is ad-free, with unlimited branded booking pages, reminders and your own custom domain. - NeetoCal: Ad-free, branded · Free. No ads for your invitees, with your own logo, colors and custom domain. - Doodle: Ads on the free plan. Free plan displays ads to invitees and keeps Doodle branding. ### Take payment in advance for your bookings Doodle has no payment processing at all, so you cannot collect fees or deposits through it. NeetoCal collects payments on the free plan, with 0% commission, through Stripe, PayPal, Razorpay, UPI and more, plus deposits, tips, taxes and refunds. - NeetoCal: Payments · Free · 0% commission. Charge at booking through your own gateway, with no platform cut. - Doodle: No payment collection. Doodle cannot collect fees or deposits. ### Grow the team without per-user fees Doodle's paid plans are billed per user (Pro about $6.95/month and Team about $8.95/user/month on annual billing, far more billed monthly). NeetoCal gives you unlimited team members free, so the price never scales with headcount. - NeetoCal: Unlimited team · Free. Every team member on the free plan, no per-user charge. - Doodle: ~$6.95 to $8.95/user/month. Paid plans are billed per user, and cost more on monthly billing. ### More than one basic page Doodle's free plan gives a single basic booking page; its strength is polling, not appointment booking. NeetoCal gives you unlimited booking pages with intro pages, custom questions, group meetings, recurring bookings and round robin, all free. - NeetoCal: Unlimited pages + features · Free. Intro pages, group meetings, recurring bookings and round robin. - Doodle: One basic booking page. Built for polls; the booking page is limited. ### Packages, contracts and routing, free NeetoCal adds session packages, contracts with e-signatures, routing forms, OTP verification and revenue reports on the free plan. Doodle offers none of these; it is a polling and basic-booking tool. - NeetoCal: Packages, contracts, routing · Free. Sell bundles, collect signatures and route leads, no upgrade. - Doodle: Polling, not business tools. No packages, contracts, routing or revenue reports. ### Reminders included, not paid Doodle keeps reminders on its paid plans. NeetoCal sends email reminders free and SMS through your own Twilio or Telnyx account on the free plan, so fewer clients forget to show. - NeetoCal: Email + SMS reminders · Free. Automated reminders on the free plan, SMS via your provider. - Doodle: Reminders on paid plans. No reminders on the free plan; they need a paid Doodle plan. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Doodle - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Doodle, feature by feature - Ad-free booking pages: NeetoCal — Free; Doodle — Ads on Free plan - Unlimited booking pages: NeetoCal — Free; Doodle — 1 on Free - Unlimited team members: NeetoCal — Free; Doodle — ~$6.95 to $8.95 per user - Payment collection: NeetoCal — Free · 0% commission; Doodle — Not available - Group polls (find a time): NeetoCal — Not built in; share one link; Doodle — Free - Session packages & bundles: NeetoCal — Free; Doodle — Not available - Contracts & e-signatures: NeetoCal — Free; Doodle — Not available - Round robin (standard + priority): NeetoCal — Free; Doodle — Not available - Routing forms: NeetoCal — Free; Doodle — Not available - Group meetings / classes: NeetoCal — Free; Doodle — Not available - Recurring meetings: NeetoCal — Free; Doodle — Not available - Email reminders: NeetoCal — Free; Doodle — Paid plans - SMS reminders: NeetoCal — Free (your provider); Doodle — Not available - Custom domain: NeetoCal — Free; Doodle — Not available - Intro / landing pages per link: NeetoCal — Free; Doodle — Not available - OTP verification / spam blocking: NeetoCal — Free; Doodle — Not available - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; Doodle — Paid plans - Revenue & booking reports: NeetoCal — Free; Doodle — Not available - API access & webhooks: NeetoCal — Free; Doodle — Limited - Mobile app (iOS & Android): NeetoCal — Free; Doodle — Free - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Doodle — Paid plans Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime A five-person team on Doodle Team is roughly $537 a year ($8.95/user/month, billed annually), and it still cannot take a payment. The same team on NeetoCal is $0, ad-free, with payments and reminders included. ## Frequently Asked Questions ### Is NeetoCal a good Doodle alternative? Yes, for booking meetings and appointments. NeetoCal's booking pages are ad-free, and it collects payments at 0% commission, sends email and SMS reminders, and includes packages, contracts and routing forms on the free plan. If group polls are all you need, Doodle still does that job well. ### Can Doodle collect payments? No. Doodle has no payment processing, so you cannot take fees or deposits through it. NeetoCal collects payments on the free plan at 0% commission through Stripe, PayPal, Razorpay, UPI and more. ### Does the NeetoCal free plan show ads? No. NeetoCal never shows ads to your invitees, on any plan. The free plan gives you unlimited booking pages with your own logo, colors and custom domain. The only NeetoCal mark is a small logo, which you can remove on the Pro plan for $5/user/month or $30/user/year. Doodle's free plan shows ads to the people you invite and keeps Doodle branding. ### What does NeetoCal do that Doodle doesn't? On the free plan, NeetoCal includes unlimited booking pages and team members, payments at 0% platform commission, session packages, contracts with e-signatures, standard and priority-based round robin, routing forms, group meetings, recurring meetings, intro pages for each link, a custom domain, OTP email verification with spam blocking, revenue reports, and email and SMS reminders. Doodle has none of the payment, package, contract, routing or reporting features, and keeps reminders, calendar sync and branding removal on paid plans. ### Is NeetoCal free for teams? Yes. You can add unlimited team members on the free plan, with standard and priority-based round robin, multi-host meetings, group meetings and routing forms included. Doodle bills its paid plans per user, so a five-person team on Doodle Team pays roughly $537 a year at $8.95/user/month on annual billing. The same team on NeetoCal pays $0. ### Are reminders free in NeetoCal? Yes. NeetoCal sends automated email reminders and notifications on the free plan, and you can customize their content and timing. SMS reminders are also free on NeetoCal: they go through your own Twilio or Telnyx account, so you only pay your provider's message rates. Doodle keeps reminders on its paid plans. ### Can I still poll a group for a time in NeetoCal? Not in the Doodle sense. NeetoCal doesn't have group polls where invitees vote on a list of proposed times. Instead, you share one booking link and each person picks an open slot from your live calendar availability, so there's no voting round to chase. Multi-host meetings bring several teammates into a single booking, group meetings let many invitees book the same session, and you can add guests to a booking. If a vote-style poll is central to how you plan, Doodle's free polls still do that job well; for the booking itself, NeetoCal handles the rest. ## Links - [Human page](https://www.neeto.com/neetocal/compare/doodle-alternative) # Free Fresha Alternative: NeetoCal vs Fresha NeetoCal vs Fresha: 0% platform commission, unlimited team members and your own payment gateway. Fresha charges a subscription plus 20% on new clients. ## Overview Fresha takes 20% on new clients. NeetoCal takes 0%, always. Fresha retired its free model in 2025. It now charges a subscription (Individual $19.95/month, Team $14.95 per member per month) plus a 20% commission (minimum $6) on new clients who book through its marketplace, plus card processing fees. NeetoCal takes 0% platform commission, lets you bring your own gateway, and is free. - $0: NeetoCal platform commission on every booking - Unlimited: Bookings and team members, with your own gateway - 20%: Fresha new-client commission, plus subscription and processing ## Where Fresha layers fees, NeetoCal stays at zero. Here's exactly what changes when you switch Fresha is a polished salon and spa platform, and its marketplace can bring in new clients. But its cost is layered: a per-member subscription, a 20% commission on new marketplace clients, and processing fees on every card payment. NeetoCal is a free scheduling platform that never takes a commission and lets you keep your own processor. ## Key differences ### Keep 100% of every booking Fresha charges a 20% commission (minimum $6) on new clients who book through its marketplace, so you pay an acquisition cost on top of any marketing you already did. NeetoCal takes 0% platform commission on every booking, new client or returning, forever. - NeetoCal: 0% commission · Always. Every dollar of every booking is yours; NeetoCal never takes a cut. - Fresha: 20% on new marketplace clients. A 20% fee (minimum $6) applies to new clients from the Fresha marketplace. ### No subscription, no per-member fee Fresha now bills a subscription: Individual $19.95/month or Team $14.95 per team member per month, on top of commission and processing. NeetoCal gives you unlimited team members free, with no required subscription. - NeetoCal: Unlimited team · Free. No required subscription and no per-member charge to add your team. - Fresha: $14.95 to $19.95/month. Per-member subscription, layered on commission and processing fees. ### SMS reminders without the add-on Fresha treats SMS as an extra cost, a paid add-on on top of its subscription, commission and processing fees. NeetoCal sends email and SMS reminders free through your own Twilio or Telnyx account, so you pay only your provider's standard message rates. - NeetoCal: SMS reminders · Free. Email and SMS reminders through your own Twilio or Telnyx account. - Fresha: SMS as a paid add-on. Text reminders are an extra cost on top of subscription and fees. ### Bring your own gateway Fresha processes payments through its own system at per-transaction fees (around 2 to 3%), with hardware and SMS as extra costs. NeetoCal lets you connect Stripe, PayPal, Razorpay, UPI, Apple Pay and more, pay only your processor's standard rate, and keep the rest. - NeetoCal: Your gateway · 0% platform fee. Connect your own processor and pay only its standard rate. - Fresha: Fresha processing + add-ons. Per-transaction fees, plus charges for SMS and hardware. ### Contracts, routing and packages, free NeetoCal adds contracts with e-signatures, routing forms, session packages, intro pages and round robin on the free plan, useful for clinics, coaches and service teams. Fresha is tuned for salon and spa workflows and does not offer contract e-signatures or question-based routing. - NeetoCal: Contracts, routing, packages · Free. Signed agreements, lead routing and bundles, with no upgrade. - Fresha: Salon and spa focused. No contract e-signatures or routing forms. ### No forced account to book Booking through Fresha generally requires clients to create a Fresha account. NeetoCal lets clients book in a couple of clicks with no account required, on a page mapped to your own custom domain, with OTP verification to keep spam out. - NeetoCal: No client account · Your domain. Clients book without signing up, on your branded domain. - Fresha: Clients create a Fresha account. Booking generally requires a Fresha account. ### A cost you can actually forecast Fresha's total is a moving target: subscription plus commission plus processing plus SMS, all scaling with volume. NeetoCal is one clear number: free, with a single optional $5/user/month upgrade to remove branding. Your scheduling cost does not grow with your bookings. - NeetoCal: Flat and free · Predictable. Free regardless of volume; $5/user/month only to remove branding. - Fresha: Layered, volume-based cost. Subscription, commission and fees that climb as you grow. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from Fresha - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs Fresha, feature by feature - Platform commission: NeetoCal — 0% always; Fresha — 20% on new marketplace clients - Monthly subscription: NeetoCal — None required; Fresha — $14.95/member or $19.95/mo - Unlimited team members: NeetoCal — Free; Fresha — Per-member subscription - Bring your own payment gateway: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; Fresha — Fresha processing only - Unlimited bookings: NeetoCal — Free; Fresha — Free - Session packages & bundles: NeetoCal — Free; Fresha — Free - Contracts & e-signatures: NeetoCal — Free; Fresha — Not available - Round robin (standard + priority): NeetoCal — Free; Fresha — Not available - Routing forms: NeetoCal — Free; Fresha — Not available - Client books without an account: NeetoCal — Free; Fresha — Fresha account required - Custom domain: NeetoCal — Free; Fresha — Limited - Intro / landing pages per link: NeetoCal — Free; Fresha — Not available - OTP verification / spam blocking: NeetoCal — Free; Fresha — Not available - SMS reminders: NeetoCal — Free (your provider); Fresha — Paid add-on - Group meetings / classes: NeetoCal — Free; Fresha — Free - Revenue & booking reports: NeetoCal — Free; Fresha — Free - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; Fresha — Free - API access & webhooks: NeetoCal — Free; Fresha — Limited - Mobile app (iOS & Android): NeetoCal — Free; Fresha — Free - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; Fresha — Higher tiers Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime On Fresha, a five-member team pays about $897 a year in subscription alone ($14.95/member/month), before the 20% new-client commission and per-transaction fees. The same team on NeetoCal is $0 with 0% commission; removing branding is an optional $5/user/month. ## Frequently Asked Questions ### Is NeetoCal a good Fresha alternative? Yes, especially if you want to keep what you earn. NeetoCal takes 0% platform commission, lets you use your own payment gateway, and needs no subscription for your team. Clients book on your own branded page without creating an account, and SMS reminders, contracts, packages and routing forms are all free. ### Does NeetoCal take a commission like Fresha? No. NeetoCal takes 0% platform commission on every booking. Fresha charges a 20% commission (minimum $6) on new clients who book through its marketplace, on top of its subscription and processing fees. ### Is Fresha still free? No. Fresha retired its free model in 2025. It now charges a subscription (Individual $19.95/month, or Team $14.95 per team member per month), plus a 20% commission (minimum $6) on new clients who book through its marketplace, plus card processing fees. NeetoCal's free plan includes unlimited bookings, unlimited team members and payments at 0% platform commission. The only paid upgrade is removing NeetoCal branding, at $5/user/month or $30/user/year. ### Can I use my own payment processor? Yes. NeetoCal connects to Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay, Dodo Payments and more, so payments go to your own account and you pay only your processor's standard rate, with 0% platform commission. You can also add tips, taxes and discount codes, and issue refunds. Fresha processes payments through its own system, at per-transaction fees of around 2 to 3%. ### Do clients need an account to book? Not on NeetoCal. Clients book in a couple of clicks without creating an account, on a booking page you can map to your own custom domain. Optional OTP email verification and spam protection keep fake bookings out. Booking through Fresha generally requires clients to create a Fresha account. ### What does NeetoCal add that Fresha doesn't? On the free plan, NeetoCal includes contracts with e-signatures, routing forms, standard and priority-based round robin, intro pages for each booking link, and OTP email verification with spam blocking, none of which Fresha offers. It also lets clients book without an account, lets you bring your own payment gateway at 0% platform commission, and sends SMS reminders through your own Twilio or Telnyx account instead of charging for a paid add-on. ### Will Fresha bring me new clients that NeetoCal will not? It can. Fresha runs a consumer marketplace where new clients can discover and book you, and that exposure has real value. The trade-off is a 20% commission (minimum $6) on each new client who books through it. NeetoCal doesn't have a marketplace. Instead, it gives you your own branded booking page on your custom domain that you can share anywhere or embed on your website, with Google Analytics, Google Tag Manager, Meta Pixel and UTM tracking to measure your own marketing. Every client you bring in, new or returning, costs 0% commission. ## Links - [Human page](https://www.neeto.com/neetocal/compare/fresha-alternative) # Free OnceHub Alternative: NeetoCal vs OnceHub NeetoCal vs OnceHub: routing forms, round robin, payments and unlimited team members, free. OnceHub charges $12 to $47 per seat, with routing from $23. ## Overview OnceHub charges $23 a seat for routing. NeetoCal routes leads free. OnceHub's free Basic plan is one user, one calendar, one booking link. Payments and CRM start at $12/seat (Schedule), its signature routing and round robin start at $23/seat (Route), and HIPAA, SSO and send-from-your-mailbox are $5 to $6/seat add-ons. NeetoCal includes routing, round robin and payments free, for unlimited users. - $0: Routing, round robin and payments, all free - Unlimited: Team members on the free plan, no per-seat fee - $12 to $47: OnceHub per seat, per month, plus add-ons ## Where OnceHub meters by seat, NeetoCal includes everyone. Here's exactly what changes when you switch OnceHub is a capable lead-routing and qualification engine, but it prices it accordingly. The free plan is a single user and link, the useful tiers are per seat, routing is reserved for the $23/seat Route plan, and several essentials are paid add-ons. NeetoCal includes routing, round robin and payments free. ## Key differences ### Route and qualify leads, free OnceHub's routing forms and round robin, its main differentiator, start on the $23/seat Route plan. NeetoCal includes question-based routing forms and standard and priority round robin on the free plan, so every lead reaches the right calendar without a per-seat charge. - NeetoCal: Routing + round robin · Free. Qualify and distribute leads automatically, on the free plan. - OnceHub: Routing on $23/seat (Route). Routing forms and round robin start on the Route tier. ### No per-seat tiers, no surprise add-ons OnceHub is billed per seat: Schedule $12, Route $23, Engage $47, with HIPAA, SSO and send-from-your-mailbox as $5 to $6/seat add-ons. NeetoCal gives you unlimited team members free, with roles, permissions and audit logs included. - NeetoCal: Unlimited team · Free. Every seat free, with roles, permissions and audit logs included. - OnceHub: $12 to $47 per seat + add-ons. Per-seat tiers, with HIPAA, SSO and mailbox sending as paid add-ons. ### More than one user and one link OnceHub's free Basic plan is one user, one calendar and one booking link, fine for testing but not for a team. NeetoCal's free plan gives unlimited links, unlimited calendars and unlimited team members. - NeetoCal: Unlimited links + team · Free. Run a whole team on the free plan, not just a single link. - OnceHub: 1 user, 1 link on Free. Free Basic is a single user, calendar and booking link. ### Payments free, more gateways OnceHub's Stripe payments start on the $12/seat Schedule plan. NeetoCal collects payments on the free plan at 0% commission through Stripe, PayPal, Razorpay, UPI, Apple Pay and more, plus tips, taxes and discount codes. - NeetoCal: Payments · Free · 0% commission. Multiple gateways and money tools, on the free plan. - OnceHub: Payments on $12/seat. Stripe payments start on the Schedule tier. ### Packages, contracts and intro pages, built in NeetoCal adds session packages, contracts with e-signatures, per-link intro pages and OTP verification on the free plan. OnceHub focuses on routing and qualification and does not offer session packages or contract e-signatures. - NeetoCal: Packages, contracts, intro pages · Free. Bundles, signed agreements and branded landing pages. - OnceHub: Routing engine, not business tools. No session packages or contract e-signatures. ### A real mobile app OnceHub has no mobile app. NeetoCal ships native iOS and Android apps on the free plan, so your team can manage bookings and availability from anywhere. - NeetoCal: iOS + Android app · Free. Manage bookings and availability from native mobile apps. - OnceHub: No mobile app. OnceHub is web only, with no native app. ## So… what's the catch? Fair question. "Free" usually means a trial clock, a booking cap, or a wall you hit in week two. None of that here. NeetoCal is built by Neeto (BigBinary), a profitable, 100% self-funded company that earns across a whole suite of products, not by nickel-and-diming schedulers. Every scheduling feature is genuinely free, with no booking limits and no per-seat charge. The single paid upgrade ($5/user/month or $30/user/year) removes the small NeetoCal logo and lets you add custom CSS. That's the entire paywall. Read our pricing philosophy. - ~10 min: Typical time to migrate from OnceHub - 0: Booking limits on the free plan - $0: Cost to add your whole team ## NeetoCal vs OnceHub, feature by feature - Routing forms: NeetoCal — Free; OnceHub — Route ($23/seat) - Round robin (standard + priority): NeetoCal — Free; OnceHub — Route ($23/seat) - Unlimited team members: NeetoCal — Free; OnceHub — $12 to $47 per seat - Unlimited booking links: NeetoCal — Free; OnceHub — 1 on Free Basic - Payment collection: NeetoCal — Free · 0% commission; OnceHub — Schedule ($12/seat) - Payment gateways: NeetoCal — Stripe, PayPal, Razorpay, UPI, more; OnceHub — Stripe - CRM integrations (Salesforce/HubSpot): NeetoCal — Free (CRM + Zapier); OnceHub — Schedule+ ($12/seat) - Session packages & bundles: NeetoCal — Free; OnceHub — Not available - Contracts & e-signatures: NeetoCal — Free; OnceHub — Not available - Group meetings / classes: NeetoCal — Free; OnceHub — Free - SMS reminders: NeetoCal — Free (your provider); OnceHub — Paid plans - HIPAA / SSO / send from your mailbox: NeetoCal — Sending domain + audit logs, free; OnceHub — $5 to $6/seat add-ons - Custom domain: NeetoCal — Free; OnceHub — Paid plans - Intro / landing pages per link: NeetoCal — Free; OnceHub — Paid plans - OTP verification / spam blocking: NeetoCal — Free; OnceHub — Not available - Revenue & booking reports: NeetoCal — Free; OnceHub — Higher tiers - Calendar sync (Google/Outlook/iCloud): NeetoCal — Free; OnceHub — Free - API access & webhooks: NeetoCal — Free; OnceHub — Higher tiers - Mobile app (iOS & Android): NeetoCal — Free; OnceHub — Not available - Remove provider branding: NeetoCal — $5/user/mo or $30/yr; OnceHub — Paid plans Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## Every scheduling feature is free The only thing you ever pay for is removing NeetoCal branding. No seat fees, no feature walls. ### Free plan: $0 No credit card required - Unlimited scheduling links - Unlimited team members - Round-robin (standard + priority) - Payment collection — 0% commission - Packages, intro pages, custom domain - Form routing, contracts, API, SMS ### Pro plan: $5 per user/month · $30/user/year - Everything in Free, plus: - Remove NeetoCal branding - Add your own custom CSS - Cancel anytime On OnceHub, a five-member team that needs routing and round robin pays about $1,380 a year on the Route plan ($23/seat/month), before any $5 to $6/seat add-ons for HIPAA, SSO or sending from your own mailbox. The same team on NeetoCal is $0, with routing, round robin and payments included; removing branding is $5/user/month. ## Frequently Asked Questions ### Is NeetoCal a good OnceHub alternative? Yes. Routing forms and round robin, which OnceHub keeps on its $23/seat Route plan, are free in NeetoCal for unlimited users. Payments at 0% commission, packages, contracts, intro pages and a mobile app are included on the free plan too. ### Is routing really free in NeetoCal? Yes. Question-based routing forms and standard and priority round robin are on the free plan. In OnceHub, routing and round robin start on the $23/seat Route plan. ### Is NeetoCal free for a whole team? Yes. NeetoCal's free plan includes unlimited team members, unlimited booking links and unlimited bookings, with no per-seat fee, and round robin, multi-host meetings and routing forms work across the whole team. OnceHub's free Basic plan is one user, one calendar and one booking link, and its paid plans are billed per seat, from $12 (Schedule) to $47 (Engage). On NeetoCal, the only paid option is removing NeetoCal branding, at $5/user/month or $30/user/year. ### How do payments compare? NeetoCal collects payments on the free plan with 0% platform commission, through Stripe, PayPal, Razorpay, UPI, Apple Pay, Google Pay, Dodo Payments and more, so you only pay your processor's standard fee. You can also add tips, taxes and discount codes, and issue refunds. On OnceHub, Stripe payments start on the Schedule plan at $12/seat. ### Do HIPAA, SSO or sending from my own mailbox cost extra? On OnceHub, HIPAA, SSO and send-from-your-mailbox are $5 to $6/seat add-ons on top of a per-seat plan. NeetoCal doesn't sell per-seat add-ons: its only paid upgrade is removing NeetoCal branding. On the free plan, you can send booking emails and reminders from your own domain with a custom email sending domain, customize your email and SMS templates, and review audit logs and email logs. If you have specific HIPAA or SSO requirements, contact the NeetoCal team to confirm they're covered before you switch. ### What does NeetoCal add that OnceHub doesn't? On the free plan, NeetoCal includes routing forms, standard and priority-based round robin, payments at 0% platform commission, unlimited team members and booking links, session packages, contracts with e-signatures, intro pages for each link, OTP email verification with spam blocking, and native iOS and Android apps. OnceHub has no session packages, contract e-signatures, OTP verification or mobile app, and puts routing, payments, custom domains, intro pages and SMS reminders on paid plans. ### Is migrating hard? No. For most teams it takes about 10 minutes. Sign up for free, connect your Google, Outlook or iCloud calendar, recreate your booking links, rebuild your routing forms and round robin rules, connect Stripe, PayPal or another payment gateway, and share your new NeetoCal links. There's no trial clock or per-seat charge, and your whole team can join at no extra cost. ## Links - [Human page](https://www.neeto.com/neetocal/compare/oncehub-alternative) # Free Form Builder & Typeform Alternative | NeetoForm Free Typeform and Google Forms alternative, plus unlimited forms and submissions, one question at a time, products, and payments. ## Overview Ask one question at a time or show the whole list on one page. Either way, a NeetoForm can sell your products, take the payment, produce the document, and act on the answer, so by the time a response lands, the work it created is already done. NeetoForm, a Typeform alternative, is a free online form builder whose forms do more than collect responses. Free for unlimited forms, users, and submissions. Pro is a flat $50 a month for your whole team. ## Key Features - **Ask one question at a time, or show them all at once**: Choose how each form asks its questions. A survey can feel like a conversation and a registration form can look like a form, and the fields, logic, and payments work the same either way. - **Sell products inside the form**: List products with images, descriptions, and prices. Give each one options like size and color at different prices, set how many a person can buy, and show them an order summary before they finish. - **Collect payments through Stripe, Razorpay, or UPI**: People pay without leaving the form. Add a discount code, apply the tax you need to charge, and the total works itself out across every product list on the page. - **Show or hide fields based on what people answer**: Nobody sees a question that doesn't apply to them. Totals, quotes, and scores work themselves out from earlier answers as the form is filled in, and one condition can depend on another. - **Send an email, an SMS, or an API call when a form is submitted**: Set the rule once and it runs on every submission after that. Emails go out from your own domain, in the language the form was filled in. - **Make the form look like your brand**: Pick a theme and change the background, the fonts, and the colors, add your logo, and serve the whole thing from your own domain. If you want to go further, write your own CSS. - **Get a PDF document from every submission**: Upload your template once and every submission fills it in, so an agreement comes back branded and formatted instead of as a list of answers. - **Signatures**: Collect a signature for consent, waivers, and contracts. - **Share it anywhere**: A link, an embed on your site, or a QR code — with fields pre-filled from the URL if you want. - **Templates**: Start from a ready-made form for registrations, feedback, applications, and RSVPs. - **Submissions and segments**: Add your own columns, group responses into segments, and act on them without downloading. - **Spam protection**: Captcha, hourly limits, and a one-submission-per-person setting. - **Email verification**: Confirm an address with a one-time passcode before the form goes through. - **Thank you pages**: Show your own page after submitting, or send people straight to a URL. - **Access control**: Put a password on a form, restrict it to people you invite, or limit it to logged-in team members. - **Roles and permissions**: Decide who can open which forms and who can see the submissions. - **SSO, 2FA, and audit logs**: Single sign-on, an authenticator second factor, and a record of who did what. - **Mobile app**: Track submissions and get push notifications on iOS and Android. - **Integrations**: Google Sheets, Google Drive, Slack, Zapier, Mailchimp, Trello, Twilio, webhooks, and a REST API. - **Send every submission to the tools you already use**: Add rows to Google Sheets, post to Slack, grow your Mailchimp list, and take payments through Stripe or Razorpay. For everything else, there's Zapier, webhooks, and a REST API. ## Frequently Asked Questions ### What is NeetoForm? NeetoForm is a free online form builder and an alternative to Typeform and Google Forms. A form can ask one question at a time or show every question on one page, sell products, take payments through Stripe, Razorpay, or UPI, produce a PDF from every submission, and send an email, an SMS, or an API call when someone submits. ### Is NeetoForm a good Typeform alternative? Yes. Like Typeform, NeetoForm can show one question at a time, and it can also show every question on one page. Conditional logic, calculated fields, payments, and integrations are all on the free plan, which has no limit on forms, users, or submissions. Pro is a flat $50 a month, however many people on your team use it. ### How is NeetoForm different from Google Forms? Both are free. NeetoForm adds what Google Forms leaves out: product lists and payments through Stripe, Razorpay, or UPI, a PDF document from every submission, email, SMS, and API actions when someone submits, custom themes on your own domain, and a one-question-at-a-time layout. ### Can NeetoForm show one question at a time? Yes. Every form can either show one question per screen, so it feels like a conversation, or show all its questions as a list on one page, like a classic form. Fields, conditional logic, payments, and actions work the same in both layouts. ### Can I sell products through a NeetoForm? Yes. Add a product list to a form with images, descriptions, and prices, give products options like size or color, and limit how many a person can buy. People pay through Stripe, Razorpay, or UPI without leaving the form. See product lists. ### How does NeetoForm pricing work? The free plan includes unlimited forms, users, and submissions, along with conditional logic, product lists, payments, automation, and integrations. Pro costs a flat $50 a month, or $300 a year, for your whole team. It removes NeetoForm's branding, lets you add your own CSS, and raises the file upload limit from 20 MB to 100 MB. See the pricing page for details. ### Can I use NeetoForm without any coding knowledge? Absolutely! NeetoForm is designed to be user-friendly and doesn't require any coding skills. Our intuitive drag-and-drop interface allows you to create forms easily, even if you have no technical expertise. ### Can I customize the design of my forms? Yes. You can adjust colors, fonts, and branding to match your business, upload your logo, choose from a selection of themes, and fine-tune them. On the Pro plan you can also write your own CSS. ### Are the forms created with NeetoForm mobile-friendly? Certainly, forms created with NeetoForm are mobile responsive, so they display and work properly on smartphones and tablets as well. ### Can I integrate NeetoForm with other tools I use? Absolutely. NeetoForm integrates with NeetoChat, NeetoCRM, Slack, Google Sheets, Google Analytics, Webhooks, Trello, Stripe, Zapier and more. See all integrations. ### Does NeetoForm provide analytics and reporting? NeetoForm provides insights into form submissions and supports integration with tools like Google Analytics and Facebook Pixel for in-depth analysis of your form submissions. ### Why does the free plan include so much? The free plan includes so much because of our pricing philosophy. ## Links - [Human page](https://www.neeto.com/neetoform) - [Pricing](https://www.neeto.com/neetoform/pricing) - [Help Docs](https://help.neetoform.com) - [Roadmap](https://roadmap.neetoform.com/product-roadmap) - [Changelog](https://roadmap.neetoform.com/changelogs) - [Email Support](mailto:support@neetoform.com) # Forms that finish the job. Not just start it. Discover the features of NeetoForm and learn how its functionality can help streamline your processes. ## Build forms that do real work ### Product list List products with prices and let respondents buy right inside the form. ### Conditional logic Show or hide fields based on what respondents answer. ### Calculated field Compute totals, quotes, and scores from other answers in real time. ### Signature Capture signatures for consent, waivers, and contracts. ### Captcha Stop bots and spam submissions with a built-in captcha. ### Email verification via OTP Verify a respondent's email field with a one-time passcode. ### Hidden fields Pass data like source or plan silently, without showing it to respondents. ### Matrix field Ask several rated questions in a single grid — ideal for surveys. ### Star rating & opinion scale Measure sentiment with star ratings and opinion scales. ### Embed NeetoCal booking Drop a NeetoCal booking widget straight into your form. ### Pre-designed form templates Start from ready-made templates and customize from there. ### Resume from where you left off Respondents can save progress and pick up right where they left off. ### Various form elements Mix and match from a deep library of field types. ## Get paid right in the form ### Payment via Stripe Securely accept card payments through Stripe. ### Payment via Razorpay Collect payments with Razorpay. ### Payment via UPI Let respondents pay using UPI. ## Set it once, let it run ### Automation rules Trigger actions automatically the moment a form is submitted. ### Send email Automatically email respondents on submission or specific triggers. ### Send SMS Notify respondents by SMS as part of your workflow. ### Email notifications Get notified by email whenever a form is submitted. ### Email templates Design reusable email templates for confirmations and follow-ups. ### SMS templates Save reusable SMS templates for quick sends. ### API templates Fire API requests from submissions using saved templates. ## Turn responses into decisions ### Download submissions Export your submission data anytime — it's yours to take. ### Create segment Group responses into segments for cleaner reporting. ### Submission analytics Track views, completions, and drop-off with built-in analytics. ### Custom fields Add custom columns to enrich and triage every submission. ### Redirection on completion Send respondents to any page after they submit. ### Thank you page Show a customizable thank-you page once a form is submitted. ## Share it anywhere ### Embed on your website Embed forms directly on your site, including WordPress. ### Shareable form link Generate a unique link to share your form anywhere. ### Share via QR code Generate a QR code for quick mobile access. ### Pre-fill via URL parameters Pre-fill fields using parameters in the form's URL. ### UTM & campaign tracking Track UTM parameters and campaigns on every submission. ### Share on social media Post forms to Facebook, LinkedIn, and X in a click. ## Email that lands in the inbox ### Send from Gmail Connect Gmail so emails send from your own address. ### Send from Outlook Use Outlook or Microsoft 365 as your sending provider. ### Custom SMTP provider Bring your own SMTP server for full deliverability control. ### Send from your domain (DKIM) Verify your DNS records once and send emails straight from your own domain. ## Make every form unmistakably yours ### Custom themes Match forms to your brand with custom themes. ### Custom domain Serve forms from your own domain. ### Logo element Add your logo for a consistent, branded look. ### Customizable share link Create branded, personalized share links. ### Custom CSS Fine-tune styling with your own CSS. ### Custom roles and permissions Control who can access forms and submissions. ## Locked down by default ### Single sign-on (SSO) Let your team sign in with SSO. ### Two-factor authentication Add an authenticator-app second factor to accounts. ### Audit logs Keep a full audit trail of who did what. ### Form spam protection Block spam with rate limits and built-in protections. ### Unique submissions Restrict respondents to a single submission. ## Works with your whole stack ### Google Sheets Auto-sync submissions to Google Sheets. ### Slack Get instant submission notifications in Slack. ### Zapier Connect to thousands of apps through Zapier. ### Mailchimp Send submission data to your Mailchimp lists. ### Trello Turn submissions into Trello cards. ### Twilio Send SMS alerts through Twilio. ### Google Analytics Track form activity in Google Analytics. ### Google Tag Manager Manage tracking tags with Google Tag Manager. ### Facebook Pixel Track submissions and retarget with Facebook Pixel. ### Webhooks Notify external services on form events via webhooks. ### API & documentation Build on NeetoForm with a full REST API and docs. ### NeetoChat Get form notifications and reply through NeetoChat. ### NeetoCRM Auto-create leads from submissions in NeetoCRM. ### NeetoCal Let respondents book time with NeetoCal. ## Links - [Human page](https://www.neeto.com/neetoform/features) # NeetoForm Pricing Explore NeetoForm pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Custom CSS - Remove Neeto branding - File upload - up to 100 MB (FUP) ## Highlights - Unlimited forms - Unlimited users - Unlimited submissions - Mobile App for iOS & Android ## Form Building - Various form elements - Signature - Matrix field - Opinion scale & star rating - Calculated field - Hidden fields - Captcha - Email verification via OTP - Pre-designed form templates - Various widgets - Conditional logic - Resume from where you left off - Embed NeetoCal booking - File upload - up to 20 MB (FUP) ## Sell Products - Products with images, descriptions, and prices - Product options – like size and color, each with different prices - Select quantity with min and max limits - Order summary - Add multiple product lists per form ## Payments - Payment via Stripe - Payment via Razorpay - Payment via UPI - Discount codes ## Customization - Custom themes - Custom domain - Logo element - Customizable share link ## Sharing - Shareable form link - Embed on your website - Share via QR code - Share via Facebook - Share via LinkedIn - Share via Twitter - Pre-fill via URL parameters - UTM & campaign tracking ## Submission Handling - Submission analytics - Custom fields - Download submissions - Create segment - Redirection on completion - Thank you page ## Automation - Automation rules - Send email - Send SMS - Email notifications - Email templates - SMS templates - API templates ## Email - Send from Gmail - Send from Outlook - Custom SMTP provider - Send emails from your domain ## Integrations - Google Sheets - Slack - Zapier - Mailchimp - Trello - Twilio - Google Analytics - Google Tag Manager - Facebook Pixel - Webhooks - API & documentation - NeetoChat - NeetoCRM - NeetoCal # NeetoForm Support Get help with NeetoForm through the support center. ## Links - [Human page](https://www.neeto.com/neetoform/support) - [Help Docs](https://help.neetoform.com) - [Email Support](mailto:support@neetoform.com) # NeetoForm Mobile App Stay connected with the NeetoForm mobile app. Access all features on the go and manage your work anytime, anywhere with ease. ## Content NeetoForm Mobile App: Access the NeetoForm on the Go Stay connected with the NeetoForm mobile app. Access all features on the go and manage your work anytime, anywhere with ease. Build forms and collect responses on the go with the NeetoForm mobile app—anytime, anywhere. ### NeetoForm Mobile App Easily collect and manage form responses, get push notifications, share submissions, and use Kiosk Mode, all from your mobile on the go, anytime, anywhere. ## Features ### Easily track your submissions. NeetoForm mobile app lets you monitor responses in real-time. You can view all submissions in one place, check individual responses, share responses via messages or WhatsApp and even download them as PDF, all from your mobile. ### Stay updated with push notifications. Never miss a submission! Get instant push notifications for each new submission, and easily enable or disable notifications for individual forms as needed, ensuring you stay informed about what matters most. ### Use Kiosk mode. NeetoForm's Kiosk mode is ideal for events like conferences or registration desks, allowing multiple users to fill out forms on the same device. After each submission, the form resets for the next person. You can easily exit Kiosk mode by swiping down with two fingers. ## Links - [Human page](https://www.neeto.com/neetoform/mobile) # NeetoForm Integrations Explore NeetoForm integrations and easily connect with your favorite tools to streamline your workflow and enhance productivity. ## Content ### Payments ### Items #### Stripe Collect card payments with Stripe. #### Razorpay Secure and easy payment processing. #### UPI Let respondents pay using UPI. ### Email delivery ### Items #### Gmail Send form emails from your own Gmail address. #### Outlook Use Outlook or Microsoft 365 as your sending provider. #### Custom SMTP Bring your own SMTP server for full deliverability control. ### Productivity & data ### Items #### Google Sheets Auto-sync form submissions to Google Sheets. #### Slack Get instant form submission notifications. #### Trello Convert form submissions into Trello cards. #### Zapier Automate workflows across thousands of apps. #### Mailchimp Sync submissions to grow your email list. #### Twilio Send SMS alerts for form submissions. ### Analytics & tracking ### Items #### Google Analytics Track form activity and engagement. #### Google Tag Manager Manage your tracking tags in one place. #### Facebook Pixel Track submissions for better ad targeting. ### Developer ### Items #### Webhooks Notify external services on form events. #### API & documentation Build on NeetoForm with a full REST API and docs. ### Neeto products ### Items #### NeetoChat Get form notifications and reply to customers instantly. #### NeetoCRM Auto-create leads from form submissions. #### NeetoCal Let respondents book time right from your form. ## Links - [Human page](https://www.neeto.com/neetoform/integrations) # NeetoForm Videos Watch these videos to learn how to use NeetoForm effectively and make the most of its features for your needs. ## Content NeetoForm Videos: Tips & Tricks for Effective Use Watch these videos to learn how to use NeetoForm effectively and make the most of its features for your needs. ### NeetoForm Videos Watch these videos to learn how to get the most out of NeetoForm. ## Videos - Logo element - Add custom CSS - Add custom fields - Create segments - Send Email to form submitters - Send SMS to form submitters - Matrix fields in NeetoForm - NeetoForm Zapier integration ## Links - [Human page](https://www.neeto.com/neetoform/videos) # NeetoForm Templates Browse NeetoForm templates and choose the perfect one to get started. Quickly create and customize with ease to fit your needs. ## Content ### Pick a template to get started. ## Templates ### Course Feedback Survey Form An online course feedback survey template designed to collect student opinions on course content, instructor effectiveness, and learning outcomes. ### Client Satisfaction Feedback Survey Form A client feedback survey to collect opinions and improve service quality. ### Customer Satisfaction Survey Form A customer satisfaction survey template designed to understand customer experience with your product or service. ### Post Event Evaluation Form A post-event evaluation form used to collect attendee feedback after an event. ### Event Registration Form An event registration form used to collect attendee details and manage signups efficiently. ### Event Satisfaction Survey Form A survey template to measure attendee satisfaction after an event. ### Onboarding Form An onboarding form used to collect essential information from new users, clients, or employees. ### Patient Feedback Form A patient feedback form to collect healthcare service feedback. ### Join Our Team Form A simple form for candidates to express interest in joining your organization. ### Connect With Us Today Form A product inquiry form to collect visitor interest and questions about your product. ### Residential Rental Application Form A rental application form to collect tenant details digitally for residential properties. ### Event Feedback Form A feedback form to collect attendee opinions after an event. ### Subscription Cancellation Feedback Form A feedback form to understand why users cancel subscriptions. ### Automation Engineer Internship Program Form An application form to collect internship applications for automation engineering roles. ### Free Trial Signup Form A signup form to collect user details for free trials. ### Resign Feedback Survey A resignation feedback survey to collect employee exit insights. ### Contact Form A contact form used to collect inquiries and messages from visitors. ### Preschool Summer Camp Form A registration form to collect enrollments for preschool summer camps. ### Balloon Festival Vendor Application Form A vendor application form to collect festival and event vendor registrations. ### Tour Feedback Survey Form A feedback survey to collect traveler opinions after a tour. ### Photography Contest Entry Form An entry form to collect photography contest submissions digitally. ### Hotel Feedback Form A feedback form to collect guest opinions after a hotel stay. ### Cafe Feedback Form A feedback form to collect customer opinions for cafes and restaurants. ### Newsletter Sign Up Form A signup form to collect email subscribers for newsletters. ### Newsletter Satisfaction Survey Form A survey to measure subscriber satisfaction with newsletters. ### Client Satisfaction Feedback Form A client satisfaction feedback survey template used to measure service quality, communication, and overall client experience. ### Class Evaluation Form An evaluation form to collect student feedback about a class. ### Conference RSVP Form An RSVP form to manage conference attendance. ### Book Launch RSVP Form An RSVP form to manage guest attendance for book launches. ### Exit Interview Form An exit interview form to collect employee feedback during offboarding. ### Membership Application Form An application form to collect membership requests. ### Party Invitation Form An invitation form to collect RSVPs for parties and celebrations. ### Expense Reimbursement Form A form to collect employee expense reimbursement requests. ### Employee Performance Evaluation Form A form to conduct structured employee performance reviews. ### Schedule an Appointment Form A form to collect appointment requests from clients or customers. ### Discount Request Form A form to collect discount requests for internal approval. ### Customer Complaint Form A form to collect customer complaints and issues. ### Product Evaluation Form A form to collect feedback on products. ### Webinar Registration Form A form to collect registrations for webinars. ### Baby Shower RSVP Form An RSVP form to collect attendance for baby shower events. ### Travel Feedback Form A feedback form to collect traveler opinions after a trip. ### Aerospace Engineering Event RSVP Form An RSVP form to manage attendance for aerospace engineering events. ### Employee Satisfaction Survey Form A survey to measure employee engagement and satisfaction. ### Brand Questionnaire Form A questionnaire to collect insights about brand perception. ### Job Application Form A form to collect job applications and candidate details. ### Quotation Form A form to collect quotation and pricing requests. ### Software Evaluation Form A form to collect feedback on software tools and platforms. ## Links - [Human page](https://www.neeto.com/neetoform/templates) # Course Feedback Survey Form An online course feedback survey template designed to collect student opinions on course content, instructor effectiveness, and learning outcomes. ## Overview An online course feedback survey template designed to collect student opinions on course content, instructor effectiveness, and learning outcomes. This form helps educators improve course quality using structured and actionable feedback. ## Use Cases The course feedback survey template is used by educators, trainers, and institutions to understand how learners experienced a course. It captures feedback on teaching style, clarity of content, pacing, and overall satisfaction. The insights gathered help improve curriculum design, instructional methods, and future learning outcomes. This template works well for academic courses, corporate training programs, workshops, and online learning platforms. - Collecting feedback after online or in-person courses. - Evaluating instructor effectiveness and teaching quality. - Improving academic, professional, or corporate training programs. ## Frequently Asked Questions ### Can I customize this template? Yes, all questions and fields can be edited. ### Can students submit feedback on mobile devices? Yes, the form works on mobile, tablet, and desktop. ### Where do responses go? All responses are securely stored in your NeetoForm workspace. ## Links - [Human page](https://www.neeto.com/neetoform/templates/course-feedback-survey) # Client Satisfaction Feedback Survey Form A client feedback survey to collect opinions and improve service quality. ## Overview A client feedback survey to collect opinions and improve service quality. ## Use Cases This template helps businesses gather valuable feedback from clients after using their services. It captures client opinions to identify areas of improvement and better meet client needs. Ideal for service providers, agencies, and consultants. - Post-service feedback. - Service quality improvement. - Client relationship management. ## Frequently Asked Questions ### Can I reuse this survey for multiple clients? Yes. ### Can responses be exported? Yes. ### Is this survey mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/client-satisfaction-feedback-survey) # Customer Satisfaction Survey Form A customer satisfaction survey template designed to understand customer experience with your product or service. ## Overview A customer satisfaction survey template designed to understand customer experience with your product or service. ## Use Cases This template helps businesses measure customer sentiment across key touchpoints. It captures feedback related to satisfaction, usability, and expectations. The insights can be used to improve customer journeys, reduce churn, and increase retention. Suitable for SaaS, ecommerce, and service businesses. - Measuring product or service satisfaction. - Identifying customer pain points. - Tracking customer sentiment over time. ## Frequently Asked Questions ### Can responses be anonymous? Yes, identifying fields can be removed. ### Can I send this survey multiple times? Yes, it can be reused. ### Where are responses stored? In your NeetoForm dashboard. ## Links - [Human page](https://www.neeto.com/neetoform/templates/customer-satisfaction-survey) # Post Event Evaluation Form A post-event evaluation form used to collect attendee feedback after an event. ## Overview A post-event evaluation form used to collect attendee feedback after an event. ## Use Cases This template helps event organizers understand how attendees experienced an event. It focuses on content quality, logistics, speakers, and overall satisfaction. The feedback helps improve planning and execution for future events such as conferences, workshops, and seminars. - Conferences and seminars. - Workshops and training programs. - Corporate and community events. ## Frequently Asked Questions ### Can this be reused for future events? Yes, simply duplicate and update it. ### Can attendees respond on mobile? Yes. ### Can responses be analyzed later? Yes, all responses are saved. ## Links - [Human page](https://www.neeto.com/neetoform/templates/post-event-evaluation) # Event Registration Form An event registration form used to collect attendee details and manage signups efficiently. ## Overview An event registration form used to collect attendee details and manage signups efficiently. ## Use Cases This template simplifies event registrations by collecting participant information in one place. It reduces manual coordination and ensures accurate attendee tracking. Suitable for online, offline, and hybrid events. - Conference registrations. - Webinar signups. - In-person event guest lists. ## Frequently Asked Questions ### Can I limit the number of registrations? Yes, submission limits can be set. ### Can attendees register on mobile? Yes. ### Can I export attendee data? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/event-registration) # Event Satisfaction Survey Form A survey template to measure attendee satisfaction after an event. ## Overview A survey template to measure attendee satisfaction after an event. ## Use Cases This template focuses on understanding attendee engagement and satisfaction. It helps identify what worked well and what can be improved for future events. Ideal for corporate, educational, and networking events. - Corporate events. - Educational programs. - Networking meetups. ## Frequently Asked Questions ### Can I customize it per event? Yes. ### Is it suitable for large events? Yes. ### Can responses be shared with my team? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/event-satisfaction-survey) # Onboarding Form An onboarding form used to collect essential information from new users, clients, or employees. ## Overview An onboarding form used to collect essential information from new users, clients, or employees. ## Use Cases This template helps teams collect required details upfront during onboarding. It reduces back-and-forth communication and ensures smoother onboarding workflows. Useful for HR teams, agencies, and SaaS products. - Employee onboarding. - Client onboarding. - User account setup. ## Frequently Asked Questions ### Can this support multiple onboarding flows? Yes. ### Is onboarding data stored securely? Yes. ### Can I reuse this form? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/onboarding-form) # Patient Feedback Form A patient feedback form to collect healthcare service feedback. ## Overview A patient feedback form to collect healthcare service feedback. ## Use Cases This template enables healthcare providers to gather patient feedback on care quality, staff behavior, and overall experience. The insights help improve patient satisfaction and service delivery. - Clinics and hospitals. - Diagnostic centers. - Post-appointment feedback. ## Frequently Asked Questions ### Can patients submit feedback on mobile? Yes. ### Can questions be customized? Yes. ### Are responses confidential? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/patient-feedback-form) # Join Our Team Form A simple form for candidates to express interest in joining your organization. ## Overview A simple form for candidates to express interest in joining your organization. ## Use Cases This template provides an easy entry point for potential candidates. It helps teams build a talent pipeline without requiring a full job application upfront. - Career pages. - Talent pipeline building. - Early-stage hiring. ## Frequently Asked Questions ### Can this be turned into a full job application? Yes. ### Can applicants upload resumes? Yes. ### Can I review submissions later? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/join-our-team) # Connect With Us Today Form A product inquiry form to collect visitor interest and questions about your product. ## Overview A product inquiry form to collect visitor interest and questions about your product. ## Use Cases This template helps businesses capture product inquiries from interested visitors. It collects basic information so your team can follow up promptly with relevant details and address any questions. - Product inquiries. - Sales lead capture. - Customer outreach. ## Frequently Asked Questions ### Can this be embedded on a website? Yes. ### Can responses be tracked? Yes. ### Is it mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/connect-with-us-today) # Residential Rental Application Form A rental application form to collect tenant details digitally for residential properties. ## Overview A rental application form to collect tenant details digitally for residential properties. ## Use Cases This template helps landlords and property managers collect rental applications in a structured format. It captures applicant details, rental history, and required information in one place. The form simplifies tenant screening and reduces manual paperwork during the rental process. - Residential property rentals. - Tenant screening and shortlisting. - Property management workflows. ## Frequently Asked Questions ### Can applicants upload documents? Yes, file uploads are supported. ### Can this be reused for multiple properties? Yes, duplicate and customize as needed. ### Are submissions stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/residential-rental-application) # Event Feedback Form A feedback form to collect attendee opinions after an event. ## Overview A feedback form to collect attendee opinions after an event. ## Use Cases This template helps organizers gather structured feedback from attendees. It focuses on event experience, organization, and content quality. The collected feedback supports continuous improvement for future events. - Conferences and meetups. - Corporate events. - Community programs. ## Frequently Asked Questions ### Can this be reused for future events? Yes. ### Can attendees respond on mobile? Yes. ### Where are responses stored? In NeetoForm. ## Links - [Human page](https://www.neeto.com/neetoform/templates/event-feedback-form) # Subscription Cancellation Feedback Form A feedback form to understand why users cancel subscriptions. ## Overview A feedback form to understand why users cancel subscriptions. ## Use Cases This template helps businesses capture structured cancellation reasons from users. It provides insights into churn drivers and opportunities for retention improvements. Ideal for subscription-based products and SaaS businesses. - SaaS subscriptions. - Membership platforms. - Churn analysis. ## Frequently Asked Questions ### Can responses be anonymous? Yes. ### Can I analyze trends later? Yes. ### Is this suitable for SaaS products? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/subscription-cancellation-feedback) # Automation Engineer Internship Program Form An application form to collect internship applications for automation engineering roles. ## Overview An application form to collect internship applications for automation engineering roles. ## Use Cases This template helps engineering teams standardize internship applications. It captures candidate details, skills, and experience in a structured format, making screening and shortlisting easier. - Internship hiring. - Campus recruitment. - Engineering training programs. ## Frequently Asked Questions ### Can this be reused every year? Yes. ### Can applicants upload resumes? Yes. ### Can applications be reviewed later? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/automation-engineer-internship-program) # Free Trial Signup Form A signup form to collect user details for free trials. ## Overview A signup form to collect user details for free trials. ## Use Cases This template helps businesses capture leads before granting trial access. It balances simplicity with collecting essential information for trial onboarding and qualification. - SaaS free trials. - Beta access programs. - Product demos. ## Frequently Asked Questions ### Can required fields be customized? Yes. ### Is this mobile-friendly? Yes. ### Can it be reused for different trials? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/free-trial-signup-form) # Resign Feedback Survey A resignation feedback survey to collect employee exit insights. ## Overview A resignation feedback survey to collect employee exit insights. ## Use Cases This template helps HR teams understand why employees resign. It captures honest feedback that can be used to improve culture, management, and retention strategies. - HR exit feedback. - Attrition analysis. - Workplace improvement. ## Frequently Asked Questions ### Can responses be anonymous? Yes. ### Can this be used during offboarding? Yes. ### Are responses confidential? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/resign-feedback-survey) # Contact Form A contact form used to collect inquiries and messages from visitors. ## Overview A contact form used to collect inquiries and messages from visitors. ## Use Cases This template centralizes communication from website visitors. It replaces scattered email inquiries with structured submissions that are easier to track and respond to. - Customer inquiries. - Support requests. - General communication. ## Frequently Asked Questions ### Can this replace email contact? Yes. ### Can it be embedded on my website? Yes. ### Where do messages go? Your NeetoForm workspace. ## Links - [Human page](https://www.neeto.com/neetoform/templates/contact-form) # Preschool Summer Camp Form A registration form to collect enrollments for preschool summer camps. ## Overview A registration form to collect enrollments for preschool summer camps. ## Use Cases This template helps preschools manage summer camp registrations digitally. It captures parent and child details, program preferences, and schedules, reducing manual paperwork. - Preschool summer camps. - Child activity programs. - Daycare enrollments. ## Frequently Asked Questions ### Can parents register online? Yes. ### Can this be reused for multiple camps? Yes. ### Can submissions be reviewed later? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/preschool-summer-camp) # Balloon Festival Vendor Application Form A vendor application form to collect festival and event vendor registrations. ## Overview A vendor application form to collect festival and event vendor registrations. ## Use Cases This template helps event organizers manage vendor applications efficiently. It captures business details, stall requirements, and supporting documents in one place. - Festival vendor onboarding. - Event stall applications. - Vendor screening. ## Frequently Asked Questions ### Can vendors upload documents? Yes. ### Can applications be reviewed later? Yes. ### Is the form mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/balloon-festival-vendor-application-form) # Tour Feedback Survey Form A feedback survey to collect traveler opinions after a tour. ## Overview A feedback survey to collect traveler opinions after a tour. ## Use Cases This template helps travel companies understand customer experience after tours. It captures feedback on guides, itinerary, and overall satisfaction to improve future offerings. - Guided tours. - Travel agencies. - Experience reviews. ## Frequently Asked Questions ### Can travelers respond on mobile? Yes. ### Can this be reused for different tours? Yes. ### Are responses stored centrally? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/tour-feedback-survey) # Photography Contest Entry Form An entry form to collect photography contest submissions digitally. ## Overview An entry form to collect photography contest submissions digitally. ## Use Cases This template simplifies contest management by allowing participants to submit entries online. It supports image uploads and participant details in one place. - Photography contests. - Creative competitions. - Brand campaigns. ## Frequently Asked Questions ### Can participants upload photos directly? Yes, file uploads are supported. ### Can large files be uploaded? Yes. ### Can entries be reviewed later? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/photography-contest-entry-form) # Hotel Feedback Form A feedback form to collect guest opinions after a hotel stay. ## Overview A feedback form to collect guest opinions after a hotel stay. ## Use Cases This template helps hotels collect structured guest feedback. It focuses on rooms, amenities, and service quality to improve hospitality standards. - Hotels and resorts. - Guest satisfaction tracking. - Service improvement initiatives. ## Frequently Asked Questions ### Can guests submit feedback after checkout? Yes. ### Can responses be shared internally? Yes. ### Are submissions stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/hotel-feedback-form) # Cafe Feedback Form A feedback form to collect customer opinions for cafes and restaurants. ## Overview A feedback form to collect customer opinions for cafes and restaurants. ## Use Cases This template enables cafes to gather customer feedback on food quality, service, and ambience. The insights help improve customer experience and operations. - Cafes and coffee shops. - Small restaurants. - Customer experience reviews. ## Frequently Asked Questions ### Is this form quick to fill? Yes. ### Can it be shared via QR code? Yes. ### Can responses be reviewed later? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/cafe-feedback-form) # Newsletter Sign Up Form A signup form to collect email subscribers for newsletters. ## Overview A signup form to collect email subscribers for newsletters. ## Use Cases This template helps businesses grow their email audience. It provides a simple way for users to subscribe and receive updates, content, or announcements. - Marketing newsletters. - Product updates. - Content distribution. ## Frequently Asked Questions ### Can this be embedded on a website? Yes. ### Can it be reused across pages? Yes. ### Are submissions stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/newsletter-sign-up) # Newsletter Satisfaction Survey Form A survey to measure subscriber satisfaction with newsletters. ## Overview A survey to measure subscriber satisfaction with newsletters. ## Use Cases This template helps understand how subscribers feel about newsletter content, relevance, and frequency. The feedback supports better content strategy and engagement. - Email engagement analysis. - Content optimization. - Subscriber feedback collection. ## Frequently Asked Questions ### Can this be sent periodically? Yes. ### Can responses be anonymous? Yes. ### Can results be exported? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/newsletter-satisfaction-survey) # Client Satisfaction Feedback Form A client satisfaction feedback survey template used to measure service quality, communication, and overall client experience. ## Overview A client satisfaction feedback survey template used to measure service quality, communication, and overall client experience. ## Use Cases This template helps businesses collect structured feedback from clients after projects or ongoing engagements. It focuses on understanding satisfaction levels, identifying gaps in service delivery, and strengthening long-term relationships. The form is ideal for agencies, consultants, and service-based businesses that rely on repeat clients. - Gathering feedback after client projects. - Measuring satisfaction in long-term engagements. - Improving service quality and communication. ## Frequently Asked Questions ### Can I reuse this survey for multiple clients? Yes, you can duplicate and reuse it. ### Can responses be exported? Yes, responses can be exported anytime. ### Is this survey mobile-friendly? Yes, it works on all devices. ## Links - [Human page](https://www.neeto.com/neetoform/templates/client-satisfaction-survey) # Class Evaluation Form An evaluation form to collect student feedback about a class. ## Overview An evaluation form to collect student feedback about a class. ## Use Cases This template helps educators improve classroom effectiveness. It captures structured feedback on teaching quality, content clarity, and engagement. - Schools and colleges. - Online classes. - Instructor evaluations. ## Frequently Asked Questions ### Can responses be anonymous? Yes. ### Can it be reused for multiple classes? Yes. ### Are responses stored centrally? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/class-evaluation) # Conference RSVP Form An RSVP form to manage conference attendance. ## Overview An RSVP form to manage conference attendance. ## Use Cases This template helps organizers track attendance confirmations efficiently. It simplifies event planning and logistics for professional conferences. - Conferences. - Corporate events. - Industry seminars. ## Frequently Asked Questions ### Can attendee lists be exported? Yes. ### Can responses be updated later? Yes. ### Is it mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/conference-rsvp-form) # Book Launch RSVP Form An RSVP form to manage guest attendance for book launches. ## Overview An RSVP form to manage guest attendance for book launches. ## Use Cases This template helps authors and publishers manage event attendance. It captures guest confirmations in a simple and organized format. - Book launches. - Author signings. - Publishing events. ## Frequently Asked Questions ### Can guests RSVP online? Yes. ### Can the form be reused for multiple events? Yes. ### Are responses stored centrally? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/book-launch-rsvp) # Exit Interview Form An exit interview form to collect employee feedback during offboarding. ## Overview An exit interview form to collect employee feedback during offboarding. ## Use Cases This template helps HR teams understand employee departures. The feedback supports policy improvements, culture changes, and retention strategies. - Employee offboarding. - Exit analysis. - HR insights. ## Frequently Asked Questions ### Are responses confidential? Yes. ### Can anonymity be enabled? Yes. ### Can this be reused? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/exit-interview-form) # Membership Application Form An application form to collect membership requests. ## Overview An application form to collect membership requests. ## Use Cases This template helps organizations manage membership applications digitally. It captures applicant details and eligibility information for review and approval. - Clubs and associations. - Professional groups. - Community programs. ## Frequently Asked Questions ### Can applications be approved later? Yes. ### Can this be reused? Yes. ### Are responses stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/membership-application-form) # Party Invitation Form An invitation form to collect RSVPs for parties and celebrations. ## Overview An invitation form to collect RSVPs for parties and celebrations. ## Use Cases This template helps hosts manage guest attendance easily. It captures confirmations and guest details in one place. - Personal parties. - Corporate celebrations. - Social gatherings. ## Frequently Asked Questions ### Can guests respond from phones? Yes. ### Can the form be reused? Yes. ### Can responses be exported? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/party-invitation) # Expense Reimbursement Form A form to collect employee expense reimbursement requests. ## Overview A form to collect employee expense reimbursement requests. ## Use Cases This template helps employees submit expense claims digitally. It simplifies review and approval workflows for finance teams. - Employee reimbursements. - Finance approvals. - Expense tracking. ## Frequently Asked Questions ### Can receipts be uploaded? Yes. ### Can claims be tracked later? Yes. ### Is the form secure? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/expense-reimbursement-form) # Employee Performance Evaluation Form A form to conduct structured employee performance reviews. ## Overview A form to conduct structured employee performance reviews. ## Use Cases This template helps organizations evaluate employee performance consistently. It captures ratings and qualitative feedback to support fair assessments. - Annual appraisals. - Performance reviews. - Team evaluations. ## Frequently Asked Questions ### Can this be reused yearly? Yes. ### Can multiple reviewers use it? Yes. ### Are responses confidential? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/employee-performance-evaluation) # Schedule an Appointment Form A form to collect appointment requests from clients or customers. ## Overview A form to collect appointment requests from clients or customers. ## Use Cases This template helps service providers manage appointment requests efficiently. It captures preferred time slots and contact details. - Consultants. - Clinics. - Professional services. ## Frequently Asked Questions ### Does this automatically book meetings? No, it collects requests only. ### Can it be reused? Yes. ### Is it mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/schedule-an-appointment) # Discount Request Form A form to collect discount requests for internal approval. ## Overview A form to collect discount requests for internal approval. ## Use Cases This template supports structured discount approval workflows. It captures discount details and justification for review. - Sales discount approvals. - Promotional requests. - Internal reviews. ## Frequently Asked Questions ### Can approvals be tracked? Yes. ### Can this be customized? Yes. ### Are responses stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/discount-form) # Customer Complaint Form A form to collect customer complaints and issues. ## Overview A form to collect customer complaints and issues. ## Use Cases This template helps businesses manage customer complaints systematically. It captures issue details to support faster resolution. - Customer support intake. - Issue tracking. - Service recovery. ## Frequently Asked Questions ### Can complaints be prioritized? Yes. ### Can responses be reviewed later? Yes. ### Is the form mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/customer-complaint-form) # Product Evaluation Form A form to collect feedback on products. ## Overview A form to collect feedback on products. ## Use Cases This template helps teams understand product usability and satisfaction. The insights support data-driven product improvements. - Product reviews. - Beta testing feedback. - Feature validation. ## Frequently Asked Questions ### Can it be shared externally? Yes. ### Can it be reused for multiple products? Yes. ### Are responses stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/product-evaluation) # Webinar Registration Form A form to collect registrations for webinars. ## Overview A form to collect registrations for webinars. ## Use Cases This template helps manage webinar signups and attendee information. It simplifies coordination and follow-up communication. - Online webinars. - Training sessions. - Product demos. ## Frequently Asked Questions ### Can registrant data be exported? Yes. ### Can this be reused for multiple webinars? Yes. ### Is it mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/webinar-registration-form) # Baby Shower RSVP Form An RSVP form to collect attendance for baby shower events. ## Overview An RSVP form to collect attendance for baby shower events. ## Use Cases This template helps hosts manage guest confirmations easily. It simplifies planning and coordination for celebrations. - Baby showers. - Family celebrations. - RSVP collection. ## Frequently Asked Questions ### Can guests respond quickly? Yes. ### Can the form be reused? Yes. ### Are responses stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/baby-shower) # Travel Feedback Form A feedback form to collect traveler opinions after a trip. ## Overview A feedback form to collect traveler opinions after a trip. ## Use Cases This template helps travel companies improve services using traveler feedback. It focuses on experience quality and satisfaction. - Travel agencies. - Tour operators. - Experience reviews. ## Frequently Asked Questions ### Can feedback be collected post-trip? Yes. ### Can responses be anonymous? Yes. ### Can results be exported? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/travel-feedback-form) # Aerospace Engineering Event RSVP Form An RSVP form to manage attendance for aerospace engineering events. ## Overview An RSVP form to manage attendance for aerospace engineering events. ## Use Cases This template helps organizers manage RSVPs for technical and professional events. It captures attendee confirmations efficiently. - Engineering conferences. - Technical seminars. - Academic events. ## Frequently Asked Questions ### Can it be used for niche events? Yes. ### Is it mobile-friendly? Yes. ### Can responses be exported? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/aerospace-engineering-event-rsvp) # Employee Satisfaction Survey Form A survey to measure employee engagement and satisfaction. ## Overview A survey to measure employee engagement and satisfaction. ## Use Cases This template helps organizations understand employee sentiment. The insights support engagement, culture, and retention improvements. - Engagement surveys. - Culture assessments. - Retention analysis. ## Frequently Asked Questions ### Can responses be anonymous? Yes. ### Can this be reused periodically? Yes. ### Are responses confidential? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/employee-satisfaction-survey) # Brand Questionnaire Form A questionnaire to collect insights about brand perception. ## Overview A questionnaire to collect insights about brand perception. ## Use Cases This template supports brand and market research. It helps teams understand awareness, positioning, and customer perception. - Brand audits. - Market research. - Rebranding initiatives. ## Frequently Asked Questions ### Can this be shared externally? Yes. ### Can responses be exported? Yes. ### Can it be customized? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/brand-questionnaire) # Job Application Form A form to collect job applications and candidate details. ## Overview A form to collect job applications and candidate details. ## Use Cases This template simplifies recruitment by centralizing candidate submissions. It supports resume uploads and structured screening. - Hiring processes. - Career portals. - Recruitment campaigns. ## Frequently Asked Questions ### Can it support multiple roles? Yes. ### Can candidates apply on mobile? Yes. ### Can submissions be reviewed later? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/job-application-form) # Quotation Form A form to collect quotation and pricing requests. ## Overview A form to collect quotation and pricing requests. ## Use Cases This template helps sales teams gather customer requirements for accurate pricing. It supports faster quote generation and follow-ups. - Sales inquiries. - Custom pricing requests. - B2B proposals. ## Frequently Asked Questions ### Can submissions be reviewed later? Yes. ### Can it be customized per service? Yes. ### Are responses stored securely? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/quotation-form) # Software Evaluation Form A form to collect feedback on software tools and platforms. ## Overview A form to collect feedback on software tools and platforms. ## Use Cases This template helps teams evaluate software usability, performance, and suitability. The insights support informed purchasing and adoption decisions. - Internal tool reviews. - SaaS evaluations. - Software comparisons. ## Frequently Asked Questions ### Can this be reused for multiple tools? Yes. ### Can responses be exported? Yes. ### Is the form mobile-friendly? Yes. ## Links - [Human page](https://www.neeto.com/neetoform/templates/software-evaluation) # Online Form Builder With Form Fields | NeetoForm Build forms fast with NeetoForm's ready-made form fields. Add elements in one click, edit properties in a sidebar, and reorder questions by drag and drop. ## Overview NeetoForm gives you a library of predefined form fields so you can build an online form without starting from a blank page. Click Add New Element, pick the field you need, and it is added to your form. Each element's text and behavior can be changed from the Properties sidebar on the right. Every field you add shows up in the Elements list on the left, where you can drag and drop questions to change their order. This makes it quick to put together contact forms, surveys, registration forms, and order forms, then rearrange them as your needs change. Because the free plan includes unlimited forms and submissions, you can build as many form types as you need. ## Links - [Human page](https://www.neeto.com/neetoform/features/form-fields) # Signature Field for Online Forms | NeetoForm Collect e-signatures with a signature field in NeetoForm. Respondents draw with a mouse, stylus, or finger, or upload an image of their signature. ## Overview The signature field in NeetoForm lets you collect digital signatures as part of any online form. Add it to a contract, approval, or consent form, and respondents can sign before they submit, with no printing, scanning, or paperwork to chase. Respondents have two ways to sign. They can draw their signature on a digital canvas using a mouse, stylus, or touch screen, or they can upload an image of a signature they have already saved. This works well for offer acceptances, client agreements, waivers, parental consent forms, and internal approvals where you need a signed record stored alongside the rest of the submission. ## Links - [Human page](https://www.neeto.com/neetoform/features/signature-field) # Matrix Question Field for Surveys | NeetoForm Add a matrix field to your NeetoForm surveys to collect answers in a grid of rows and columns, with single or multiple answers allowed per row. ## Overview The matrix field in NeetoForm lets you ask several related questions in one grid. Rows hold the items or questions and columns hold the options or rating scale, so respondents give an answer for each row. It is a compact alternative to a long series of separate multiple-choice questions. To add one, search for Matrix under Elements. A default grid with two rows and two columns appears, and you can edit the question, description, rows, and columns from its properties. By default respondents pick one column per row. Turn on Multiple answers to let them select several. Matrix questions suit customer satisfaction surveys, course evaluations, and product sign-ups, such as asking which products someone wants at launch and which they want early access to. ## Links - [Human page](https://www.neeto.com/neetoform/features/matrix-field) # Opinion Scale and Star Rating Fields | NeetoForm Add opinion scale and star rating questions to NeetoForm surveys, set start and end limits, and pre-fill scores through URL parameters. ## Overview NeetoForm includes opinion scale and star rating fields so you can collect ratings in a survey or feedback form without building your own scale. Respondents pick a value on a numbered scale or give a star rating, which gives you consistent, comparable answers across submissions. The opinion scale has start and end limits that set the range respondents choose from. Each field has a field code under Advanced properties, so you can pre-fill a rating through a URL parameter. A link ending in ?opinion\_scale=4 opens the form with 4 selected, and values above the end limit fall back to the end limit. These fields suit customer satisfaction checks, event feedback, and product reviews. ## Links - [Human page](https://www.neeto.com/neetoform/features/opinion-scale-and-star-rating) # Calculated Fields in Online Forms | NeetoForm Use calculated fields in NeetoForm to total prices, score quizzes, and apply tax or discounts in real time based on respondents' answers. ## Overview Calculated fields in NeetoForm perform real-time calculations based on a respondent's answers. Use them to show a running price on an order form, add up quiz scores, or apply tax and discount rates. Numeric calculated fields support add, subtract, multiply, divide, and assign. Text calculated fields support assign, concat, and prepend. You add a calculated field from the elements list, give it a name such as Price or Score, choose Number or Text, and set an optional starting value. The field then works with conditional logic: you define rules that change its value based on responses, such as multiplying Price by a quantity field. Calculated values are hidden by default. You can show them in a paragraph element or link them to a payment element to charge a dynamic amount, and each value is stored with the submission, where you can review it from the Submissions tab. ## Links - [Human page](https://www.neeto.com/neetoform/features/calculated-fields) # Hidden Fields in Online Forms | NeetoForm Use hidden fields in NeetoForm to hide questions without losing responses, or to capture UTM tags and other data you already have via URL parameters. ## Overview Hidden fields in NeetoForm let you keep a question in your form without showing it to respondents. Turn on the Hide question toggle in the field's settings and publish, and the field disappears from the live form. One common use is pausing a question temporarily. Deleting a question also deletes every response collected for it, while hiding it keeps that data intact so you can bring it back later. Hidden fields also let you capture information you already know. Combined with pre-filling through URL parameters, a hidden form field can record a UTM source, campaign name, customer ID, or referral code in each submission, without the respondent seeing or editing it. ## Links - [Human page](https://www.neeto.com/neetoform/features/hidden-fields) # Add CAPTCHA to Online Forms | NeetoForm Protect your forms from spam bots with CAPTCHA in NeetoForm. Choose Google reCAPTCHA v2 or a Math CAPTCHA that asks a simple random math question. ## Overview NeetoForm lets you add CAPTCHA to your online forms to block spam and automated submissions. Before a response goes through, the respondent completes a short test that shows they are a person, which keeps bots from flooding your submissions with junk. You can choose between two types of CAPTCHA. Google reCAPTCHA v2 asks respondents to tick an "I'm not a robot" checkbox, and either passes them right away or shows an extra challenge. Math CAPTCHA, built by Neeto, asks a simple, randomly generated math question that must be answered before the form can be submitted. Pick the option that suits your audience, such as Math CAPTCHA for people who may not use Google services. ## Links - [Human page](https://www.neeto.com/neetoform/features/form-captcha) # Email Verification via OTP for Forms | NeetoForm Verify respondent email addresses with a one-time passcode in NeetoForm to stop spam and fake emails before a form submission is accepted. ## Overview Email verification via OTP in NeetoForm confirms that respondents own the email address they enter. A one-time passcode is sent to that address, and the respondent enters it to verify, so random or mistyped emails do not end up in your submissions. This is useful for sign-up forms, event registrations, job applications, and lead capture forms where you plan to follow up by email and need the address to be real. To prevent abuse, verification codes can be sent up to three times in an hour. After the third code, the respondent needs to wait an hour before requesting another OTP. ## Links - [Human page](https://www.neeto.com/neetoform/features/email-verification-otp) # Free Online Form Templates | NeetoForm Start with free form templates in NeetoForm for feedback surveys, event registration, sign-ups, and more, then edit fields and design to fit your needs. ## Overview NeetoForm offers pre-designed form templates for common tasks, including customer feedback surveys, event registration forms, and sign-up forms. Starting from a template saves you from building each question from scratch, and every template can be edited, so you still end up with a form that fits your process. To use one, click Add New Form and choose a template. A preview appears so you can check it fits, then click Use this template. The form opens in the editor, where you can edit, add, or remove elements and change the design. Templates help teams launch a working form in minutes, such as an HR onboarding form or a webinar registration. ## Links - [Human page](https://www.neeto.com/neetoform/features/form-templates) # Conditional Logic Forms | NeetoForm Build conditional logic forms in NeetoForm that show or hide fields based on answers, so each respondent sees only the questions that apply to them. ## Overview Conditional logic in NeetoForm lets you show or hide form fields based on how a respondent answers earlier questions. Instead of one long form for everyone, each person sees only what is relevant to them, which keeps forms shorter and the data you collect more useful. For example, if someone answers Yes to a question, you can reveal a follow-up field that asks for details, and hide questions that no longer apply. To set it up, open your form, go to Settings, open the Conditional logic card, and click Add new condition to define your rule. Teams use logic-based forms for surveys with branching follow-ups, support requests that change by issue type, and registrations with optional sections. ## Links - [Human page](https://www.neeto.com/neetoform/features/conditional-logic) # Save and Resume Forms Later | NeetoForm NeetoForm saves answers as respondents type, so if a tab closes or the browser crashes they can reopen the form and continue where they left off. ## Overview NeetoForm lets respondents save and resume a form automatically. As they fill it out, their answers are retained, so if they step away or the page closes unexpectedly because of a browser crash, a closed tab, or a restart, the information they already entered is not lost. When they reopen the form in the same browser, their earlier answers are filled back in and they can continue where they left off. This matters most for long forms such as job applications, grant requests, and detailed registrations, where losing progress often means someone gives up. Note that saved progress is tied to the browser where the respondent started the form. ## Links - [Human page](https://www.neeto.com/neetoform/features/save-and-resume-forms) # Embed a Booking Calendar in Forms | NeetoForm Add a NeetoCal booking calendar inside your NeetoForm form so respondents can schedule a meeting without leaving the form or opening a new page. ## Overview The Embed NeetoCal booking element lets you add a meeting scheduler inside a NeetoForm form. Respondents can pick a time and book a meeting on NeetoCal without leaving the form, so collecting details and scheduling a call happen in one flow. To set it up, open the scheduling link you want in NeetoCal, click Share, and choose Embed on a webpage with either an inline or iframe embed. Then add the Embed NeetoCal booking element to your form and paste the code into its Embed Code field. This works well for demo requests, consultation intake forms, and interview applications, where you want qualified respondents to book time right after answering your questions. ## Links - [Human page](https://www.neeto.com/neetoform/features/embed-neetocal-booking) # Order Form With Product List | NeetoForm Build an order form with product images, descriptions, prices, options like size and color, quantity limits, and automatic totals in NeetoForm. ## Overview The product list element turns a NeetoForm form into a simple online order form. Add products with a name, description, image, and price, and customers can choose items, pick options, set quantities, and see their total before they pay. Products can have options such as size or color, and each option can carry its own price. You can let customers choose quantities from a dropdown or a number input, with minimum and maximum limits. The form calculates subtotals and a grand total automatically. You can add several product lists to one form to group items by category, such as T-shirts and Hoodies. Connect a payment element and the combined total is charged through Stripe or Razorpay, which suits bakeries, merchandise sales, and event add-ons. ## Links - [Human page](https://www.neeto.com/neetoform/features/product-lists) # Accept Stripe Payments on Forms | NeetoForm Connect Stripe to NeetoForm and accept card, Google Pay, and Apple Pay payments on your forms, with no extra commission and no paid plan required. ## Overview NeetoForm connects to Stripe so you can accept payments directly in your forms. Customers enter their payment details on the form, Stripe processes the charge, and the funds go to your Stripe account. It is a straightforward way to collect payments for products, services, event tickets, or donations. Connect Stripe from Settings under Integrations, then add the payment widget to your form and set the currency and amount. Supported methods include cards, plus Google Pay and Apple Pay outside India. You can use any currency Stripe supports. Stripe payment forms work on the free plan, and NeetoForm charges no fee or commission on payments. Only Stripe's standard processing fees apply. ## Links - [Human page](https://www.neeto.com/neetoform/features/stripe-payments) # Accept Razorpay Payments on Forms | NeetoForm Collect payments on your forms with Razorpay in NeetoForm. Accept cards, UPI, netbanking, wallets, and bank transfers with no NeetoForm commission. ## Overview NeetoForm integrates with Razorpay so businesses, especially those in India, can accept payments through their forms. Customers enter payment details on the form, Razorpay processes the transaction, and the money is transferred to your connected Razorpay account. To set it up, open your form, add the Razorpay element on the build page, connect and authorize your Razorpay account, then set the amount. Respondents can pay by debit or credit card, netbanking, wallet, UPI, or bank transfer, in any currency Razorpay supports. If Razorpay enables saved cards for your account, returning customers only need to enter their CVV. Razorpay payment forms are available without a paid plan, and NeetoForm takes no commission. ## Links - [Human page](https://www.neeto.com/neetoform/features/razorpay-payments) # Collect UPI Payments Through Forms | NeetoForm Accept UPI payments on your NeetoForm forms by adding your UPI ID, no payment gateway needed, then confirm each payment manually from the dashboard. ## Overview NeetoForm lets you collect UPI payments through a form using just your UPI ID, with no payment gateway integration. This is useful if your Razorpay account is not approved yet or you simply want a direct way to get paid by UPI. Open your form, go to Settings, choose Manual UPI, and add one or more UPI IDs. Then set the amount on the build page and publish. Respondents pay to your UPI ID when they submit the form. Because payments go straight to you, you verify them yourself. From the Payments page, open a submission marked as confirmation pending, click Confirm payment, choose the UPI ID, and add an optional note. The status then changes to Successful. ## Links - [Human page](https://www.neeto.com/neetoform/features/upi-payments) # Discount Codes for Payment Forms | NeetoForm Create percentage or fixed discount codes for NeetoForm payment forms, set expiry dates and redemption limits, and track every redemption. ## Overview Discount codes in NeetoForm let you offer full or partial discounts on any form with a payment element. Create a code in the Admin Panel, choose a percentage or a fixed amount, and optionally set an expiry date and a maximum number of redemptions. For example, a code like FIRST10 can give 50 percent off to your first ten customers. You choose which forms accept each code. At the payment step, respondents enter the code and click Apply, and the discounted price appears next to the struck-out original. Each code shows its status and redemption count, and reports list every redemption with the amount paid, plus per-form totals you can export as a CSV. ## Links - [Human page](https://www.neeto.com/neetoform/features/discount-codes) # Custom Form Themes and Design | NeetoForm Style your forms with NeetoForm themes. Pick a ready-made theme, or create a custom theme with your own background color and fonts to match your brand. ## Overview NeetoForm comes with a set of ready-made themes and lets you create custom themes so your forms match your brand. From the Theme tab, browse the themes, preview any of them, and click Use theme to apply it to your form. To change the background color or font, create your own theme. You can clone an existing theme and adjust it, or start a new custom theme from scratch using the plus button. Once saved, your custom form design can be applied like any other theme. This helps businesses keep forms consistent with their website and marketing, whether it is a customer survey, an event registration, or a job application. ## Links - [Human page](https://www.neeto.com/neetoform/features/custom-themes) # Custom Domain for Online Forms | NeetoForm Host your NeetoForm forms on your own domain, such as form.yourbusiness.com, with a CNAME record and SSL certificates that renew automatically. ## Overview A custom domain lets you host your NeetoForm forms on your own web address. Instead of a link like yourbusiness.neetoform.com/feedback, respondents see form.yourbusiness.com/feedback, which looks more trustworthy and keeps your brand front and center. Your existing NeetoForm links keep working alongside it, and you can switch back at any time. To set it up, go to the Admin Panel, open Custom domain, and add your domain. Copy the CNAME record into your DNS provider, or use an ALIAS record for a root domain, then click Validate. DNS changes can take 24 to 48 hours, and you get an email once the domain is validated. NeetoForm renews the SSL certificate for your domain automatically. ## Links - [Human page](https://www.neeto.com/neetoform/features/custom-domain) # Add Your Logo to Online Forms | NeetoForm Add your company logo to any NeetoForm form with the logo element. Upload a PNG or JPEG or pick from the image library, then adjust its size and position. ## Overview The logo element in NeetoForm lets you add your company or brand logo to a form so respondents know right away who is asking for their information. A visible logo makes forms feel more official and can help people trust a form before they share their details. Open the form, click Add new element on the build page, and choose Logo. You can upload a new logo in a common format such as PNG or JPEG, or pick one from the image library. After adding it, adjust the size, position, and alignment, then publish the form. It is a quick branding step for customer surveys, client intake forms, and event registrations. ## Links - [Human page](https://www.neeto.com/neetoform/features/form-logo) # Custom Form URL for Sharing | NeetoForm Replace the random form ID with a readable custom form URL in NeetoForm, such as your company and form name, so your link is easy to share. ## Overview NeetoForm lets you customize your form's share link, replacing the default link with a readable, branded URL. A custom form URL such as yourcompany-feedback is easier to remember, type, and recognize than a string of random characters. To change it, open the form, go to the Share tab, and click the three-dot menu next to Copy Link. Choose Customize link, enter the name you want, and save your changes. A clear link helps when you print it on flyers, read it aloud in a webinar, or include it in an email, since people can tell what the form is about before they click. ## Links - [Human page](https://www.neeto.com/neetoform/features/custom-share-link) # Share a Form With a Link | NeetoForm Share your NeetoForm form with a link. Copy it for chat, email, or social posts, or send an invitation email straight from the Share tab. ## Overview Every published NeetoForm form gets a shareable form link that anyone can open to fill it out. Copy the link from the Share tab and send it wherever your audience is, including email, chat apps, social posts, or your website. The Share tab also lets you send an invitation email to respondents directly from NeetoForm. The form needs to be published before it can be shared. Sharing a form link works for quick requests, such as a team poll in Slack, a customer feedback survey in a newsletter, or an RSVP sent to event guests. Respondents need nothing more than a browser, so they can answer on a phone or a computer. ## Links - [Human page](https://www.neeto.com/neetoform/features/shareable-form-link) # Embed Forms on Your Website | NeetoForm Embed NeetoForm forms on your website inline, in a popup from a sticky button or custom trigger, or in an iframe, with options to match your page design. ## Overview NeetoForm lets you embed forms on your website so visitors can fill them out without leaving your page. From the form's Share tab, choose Embed on a webpage, pick an embed style, and copy the code into your site. Display options let you turn on dynamic height, hide the form title, align the form to the left, or make its background transparent so it blends with your page. There are four embed types. Inline embed places the form in your page content. Pop up via sticky button adds a floating button that opens the form. Popup via custom trigger opens it from any element you choose, such as a Get Quote link. Iframe embed places the form in a fixed frame, which suits sites that restrict third-party scripts. ## Links - [Human page](https://www.neeto.com/neetoform/features/embed-forms) # Form QR Code Generator | NeetoForm Generate a QR code for your form in NeetoForm and download it for posters, flyers, receipts, and event badges so people can open the form by scanning. ## Overview NeetoForm generates a QR code for every published form, so people can open it by scanning with their phone camera. You get the QR code from the Share tab, with no separate QR code tool needed. Click the QR code icon to see it in a pop-up, then click Download QR Code to save the image. You can place it anywhere, such as on printed flyers, posters, table tents, product packaging, or presentation slides. Form QR codes are useful wherever typing a link is inconvenient. Restaurants collect feedback at the table, event organizers handle on-site check-ins, and retail stores run in-store surveys that customers complete in a few taps. ## Links - [Human page](https://www.neeto.com/neetoform/features/qr-code-sharing) # Share a Form on Facebook | NeetoForm Post your NeetoForm form to Facebook from the Share tab. Share it as a post or send it in a message to reach followers, groups, and customers. ## Overview NeetoForm lets you share a form on Facebook straight from the Share tab. Click the Facebook icon, log in to your Facebook account if prompted, and post your form link or send it in a message, with no need to copy and paste the URL yourself. Sharing a form on Facebook helps you reach the audience you already have there. A community group can collect event RSVPs, a small business can run a customer survey or giveaway entry form on its page, and nonprofits can gather volunteer sign-ups from followers. Everyone who clicks the post opens the same published form, and responses arrive in NeetoForm with the rest of your submissions. ## Links - [Human page](https://www.neeto.com/neetoform/features/share-on-facebook) # Share a Form on LinkedIn | NeetoForm Share your NeetoForm form on LinkedIn in a couple of clicks. Post it to your network or send it in a message to collect professional responses. ## Overview NeetoForm lets you share a form on LinkedIn directly from the Share tab. Click the LinkedIn icon, log in to your LinkedIn account if needed, and share the form link as a post or send it in a message. LinkedIn is a good fit for forms aimed at a professional audience. Recruiters can post job application forms, B2B marketers can share webinar registrations or industry surveys, and founders can collect beta sign-ups or feedback from their network. Posting a form on LinkedIn puts it in front of colleagues and followers where they already spend time, and each response is collected in NeetoForm like any other submission. Add UTM parameters to the link if you want to track LinkedIn responses separately. ## Links - [Human page](https://www.neeto.com/neetoform/features/share-on-linkedin) # Share a Form on Twitter (X) | NeetoForm Share your NeetoForm form on Twitter from the Share tab. Post the link as a tweet or send it in a direct message to collect quick responses. ## Overview NeetoForm lets you share a form on Twitter, now X, straight from the Share tab. Click the Twitter icon, log in to your account if prompted, and share the form link as a tweet or in a message. Tweeting a form link is a fast way to gather input from followers. Creators can run audience polls and giveaway entries, product teams can collect feature requests or bug reports, and event organizers can share registration forms as announcements go out. Respondents open the form in their browser and submit it without leaving the flow of their feed, and all answers land in your NeetoForm submissions for review. ## Links - [Human page](https://www.neeto.com/neetoform/features/share-on-twitter) # Pre-fill Form Fields With URL Parameters | NeetoForm Pre-fill NeetoForm form fields with URL parameters using field codes, so known details like email are filled in and respondents finish faster. ## Overview NeetoForm lets you pre-fill form fields with URL parameters, so details you already know are filled in when the form opens. Add a parameter to the end of the form link, such as ?email=sam@example.com, and the email field is filled in for the respondent. Each field has a field code, found under Advanced properties, which is the parameter name you use in the link. NeetoForm creates a unique code for every field, and you can rename it as long as it stays unique. Pre-filled form links reduce typing and make people more likely to finish. For example, you can send each customer a feedback survey link with their email already included, or combine pre-filled values with hidden fields to record a customer ID. ## Links - [Human page](https://www.neeto.com/neetoform/features/prefill-url-parameters) # UTM Tracking for Form Submissions | NeetoForm Track UTM parameters in NeetoForm with hidden fields and auto-forwarding, and see which campaign, channel, or page every form submission came from. ## Overview NeetoForm captures UTM parameters in hidden fields, so each submission shows which campaign or channel it came from. Add a text field for each parameter, such as utm\_source or utm\_campaign, set its field code to the parameter name, and turn on Hide question. For a shared form link, add UTM tags to the end of the link for each channel. For an embedded form, turn on Auto-forward query parameters, which passes UTM tags from your page URL into the form. This works with inline and popup embeds. To see which page a submission came from, use Pre-fill fields on the embed screen to label each copy. Captured values appear as columns in Submissions that you can filter, and they are included in downloads. ## Links - [Human page](https://www.neeto.com/neetoform/features/utm-tracking) # Form Analytics and Completion Rates | NeetoForm Track form analytics in NeetoForm, including visits, starts, submissions, completion rate, time to complete, and respondent devices and browsers. ## Overview Submission analytics in NeetoForm show how each form performs, from the first visit to the final submit. The Analytics section tracks visits, starts, submissions, completion rate, and average time to complete, so you can see how many people open a form, how many begin answering, and how many finish. Completion rate is submissions divided by starts, which helps you spot forms that are too long or confusing. Analytics also break down the devices, operating systems, and browsers respondents use, which is useful when deciding whether to optimize a form for mobile. A global date range filter lets you compare periods, such as before and after a form redesign or during a specific campaign. ## Links - [Human page](https://www.neeto.com/neetoform/features/submission-analytics) # Custom Fields for Form Submissions | NeetoForm Add custom fields to form submissions in NeetoForm to record internal notes, tags and review status next to each response, then filter by them. ## Overview Custom fields for form submissions let your team add internal information to each response in NeetoForm. Respondents never see these fields. They appear as extra columns in the submissions table, where you can capture notes, tags, statuses or findings for every entry. A hiring team using a job application form can add fields like Interview Notes, Skill Assessment or a yes/no field for Qualified for Round 2. A product team collecting feedback can log satisfaction notes or the steps taken to resolve a reported issue. Create a field from the form's settings or straight from the submissions page, then edit values inline in the table or in the submission details pane. You can filter submissions by custom field values to find the right responses quickly. ## Links - [Human page](https://www.neeto.com/neetoform/features/custom-fields) # Download Form Submissions to Excel, CSV, PDF | NeetoForm Download form submissions from NeetoForm as Excel, CSV or PDF files, with optional hidden fields, custom fields and respondent metadata included. ## Overview NeetoForm lets you download form submissions in Excel, CSV or PDF format so you can work with responses offline or share them with people outside your workspace. Select the submissions you need on the Submissions tab, click Download and choose a format. Before exporting, decide what else goes into the file. You can include answers to hidden fields, such as UTM parameters or prefilled values, along with the custom fields your team uses for internal notes and statuses. You can also export respondent metadata: IP address, browser and version, device and device type, and operating system and version. This helps when you need to analyze responses in a spreadsheet, keep records for compliance or troubleshoot where submissions came from. ## Links - [Human page](https://www.neeto.com/neetoform/features/download-submissions) # Save Filtered Views of Form Submissions | NeetoForm Save filtered views of form submissions as segments in NeetoForm and reapply the same combination of filters to your responses with a single click. ## Overview NeetoForm lets you save filtered views of form submissions as segments. Once you apply a set of filters to your responses, click Save as view, give the segment a name and save it. The segment then appears on the left side of the submissions page. Segments are useful when you review the same subset of responses again and again, such as applicants from a particular city, high-priority leads or feedback with low ratings. Instead of rebuilding the same filter combination each time, click the saved segment and the filters are applied instantly, so everyone on the team works from the same view. ## Links - [Human page](https://www.neeto.com/neetoform/features/submission-segments) # Redirect to a URL After Form Submission | NeetoForm Redirect respondents to any URL after form submission in NeetoForm, with an optional message and answers passed to the page as query parameters. ## Overview NeetoForm can redirect respondents to any URL after form submission instead of showing the default thank you page. In the form's Thank you page settings, choose Redirect to external link, paste the destination URL and save. You can also show a short message while the redirect happens. Send people to a welcome page, a pricing page, a download or your next onboarding step. Turn on Pass submission details to your redirected page and NeetoForm adds answers to the URL as query parameters named after each question's field code, plus a submissionId, so the landing page can personalize what it shows. Answers from common question types such as name, email, number, date, choice and rating are passed, and unanswered questions are skipped. Avoid this for sensitive questions, since the values appear in the browser address bar and history. ## Links - [Human page](https://www.neeto.com/neetoform/features/redirect-after-submission) # Custom Thank You Page for Online Forms | NeetoForm Create custom thank you pages for your online forms in NeetoForm and use conditional logic to show a different page or redirect based on answers. ## Overview NeetoForm creates a thank you page for every form, and you can customize the thank you page message respondents see after they submit. Edit the title and content, and optionally show social share icons or a link to submit another response. You can also create multiple thank you pages and use conditional logic to decide which one appears based on each respondent's answers. Conditions are checked from top to bottom, and the primary thank you page is shown when none match. For example, a feedback form can send respondents who give a top rating to your Google review page, while everyone else sees a simple thank you message. Event organizers, recruiters and support teams use this to set the right next step for each person. ## Links - [Human page](https://www.neeto.com/neetoform/features/thank-you-page) # Form Automation Rules for Emails and SMS | NeetoForm Set up form automation rules in NeetoForm to send emails, SMS or API requests automatically when a submission arrives or a custom field changes. ## Overview Form automation rules in NeetoForm run actions automatically when something happens to a submission. A rule has a trigger, optional conditions based on answers or custom fields, and one or more actions. Rules can fire when a submission is created or when a custom field is updated. Available actions include sending an email to the form creator, the submitter, workspace members or any address, sending an SMS to the submitter or a specific number, and sending the data to an API endpoint. An HR team can mark an applicant as Passed in a custom field and have NeetoForm email the candidate interview details while notifying the interviewer. A customer experience team can alert the service team whenever a feedback survey scores below 4, so low ratings get attention quickly. ## Links - [Human page](https://www.neeto.com/neetoform/features/automation-rules) # Send Emails to Form Respondents | NeetoForm Send emails to form respondents directly from NeetoForm. Select submissions, pick a saved template or write a message, and email everyone at once. ## Overview NeetoForm lets you send emails to form respondents straight from the submissions page. Select one or many submissions, open the Take Action menu and choose Send email. A pane opens where you can pick a saved email template or write a new message. When you click Send, the email goes to every selected submission that has a valid email address. Use it to confirm registrations, share next steps with shortlisted applicants, follow up on support requests or send an update to everyone who signed up, without exporting contacts to a separate email tool. ## Links - [Human page](https://www.neeto.com/neetoform/features/send-email) # Send SMS to Form Respondents | NeetoForm Send SMS messages to form respondents from NeetoForm. Select submissions, choose an SMS template or write a text, and send it through your Twilio number. ## Overview NeetoForm lets you send SMS messages to form respondents directly from the submissions page. Select the submissions you want to reach, open the Take Action menu, choose Send SMS, and then pick a saved SMS template or compose a new text message. The message goes to every selected submission with a valid phone number, so your form needs at least one phone number question. Messages are sent through your own Twilio account, which you connect once in the form's integrations. Text messages work well for time-sensitive updates, such as appointment confirmations, event changes, reminders to complete a next step or quick follow-ups with leads who are more likely to read a text than an email. ## Links - [Human page](https://www.neeto.com/neetoform/features/send-sms) # Email Notifications for New Form Submissions | NeetoForm Get email notifications for new form submissions in NeetoForm. Choose recipients, customize the subject and message, and set a reply-to address. ## Overview NeetoForm sends email notifications for new form submissions so you and your team know the moment someone fills out a form. Turn on Receive email notification in the form's settings and decide who should get each alert. These notifications are for your team, not the person who submitted. Add one or more recipient addresses, or upload a CSV file to notify a longer list. Customize the subject line and message body with dynamic variables so each email shows details from the response. If your form has an email question, you can set it as the reply-to address, letting your team respond to the respondent directly from their inbox. ## Links - [Human page](https://www.neeto.com/neetoform/features/email-notifications) # Email Templates for Form Responses | NeetoForm Create reusable email templates for form responses in NeetoForm, with dynamic variables that fill in names and answers from each submission. ## Overview Email templates in NeetoForm let you save reusable messages for replying to form responses. Each form can have multiple templates, each with its own subject and body, so you do not have to write the same confirmation or follow-up from scratch every time. Templates support dynamic variables that pull values from the submission, such as the respondent's name, the submission date or any answer. You can use a saved template when sending emails to selected submissions. Manage templates from the form's Message templates settings. Edit or delete them at any time, and mark seasonal or temporary templates inactive so they stay out of the way until you need them again. Teams handling registrations, applications or support requests use them to keep replies consistent. ## Links - [Human page](https://www.neeto.com/neetoform/features/email-templates) # SMS Templates for Form Responses | NeetoForm Create reusable SMS templates for form responses in NeetoForm, personalize them with submission data and send a test SMS before you save. ## Overview SMS templates in NeetoForm let you save reusable text messages for replying to form responses. Create as many templates per form as you need, give each a name and a message body, and send a test SMS to any number before saving to check how it reads. Dynamic variables fill in details from each submission, such as the respondent's name or a specific answer, so every text feels personal without manual editing. Use a template when sending SMS to selected submissions to confirm a booking, share a reminder or ask for a next step. Manage everything from the form's Message templates settings. Edit or delete templates at any time, and mark seasonal or temporary ones inactive so they stay out of the list until you need them again. ## Links - [Human page](https://www.neeto.com/neetoform/features/sms-templates) # API Templates to Send Form Data | NeetoForm Use API templates in NeetoForm to send form data to CRMs, databases and other apps with a saved endpoint, customizable JSON body and custom headers. ## Overview API templates in NeetoForm let you save a predefined request for sending form data to an external system. Instead of configuring the same request again, you define the endpoint once and reuse it to push submission responses and metadata to CRMs, databases or third-party services. Each template has a URL, a request body and optional custom headers. The body starts with a default payload containing all responses and metadata, and you can rename fields, add custom entries or use variables that reference submission data. Custom headers, added as key-value pairs, are handy for authentication tokens. Use API templates to sync submissions with an internal database, send leads to a CRM or kick off workflows in other tools. Templates can be edited or deleted at any time, or marked inactive when you do not need them. ## Links - [Human page](https://www.neeto.com/neetoform/features/api-templates) # Send Form Emails from Your Gmail Account | NeetoForm Send form emails from your own Gmail account in NeetoForm. Notifications, responses, verification codes and automation emails come from your address. ## Overview NeetoForm lets you send form emails from your own Gmail account instead of the default neetoform.outbound@neeto.com address. Connect a Gmail account in the form's settings under Send emails from your domain, and every email that form sends goes out from that account. This covers submission notifications, response emails, verification codes and emails triggered by automation rules. Respondents see a sender they recognize, which builds trust, keeps your brand consistent and means replies come back to a mailbox your team already checks. Email delivery is set per form, so a sales inquiry form can send from a sales mailbox while a hiring form sends from your recruiting address. Connecting takes a few clicks: choose Gmail, sign in, pick the account and confirm. ## Links - [Human page](https://www.neeto.com/neetoform/features/send-from-gmail) # Send Form Emails from Your Outlook Account | NeetoForm Connect Outlook to NeetoForm so form notifications, response emails and automated messages are sent from your own Microsoft email address. ## Overview NeetoForm can send form emails from your Outlook account, so respondents receive messages from your own Microsoft address instead of a generic Neeto sender. Open the form's settings, go to Send emails from your domain, choose Outlook and sign in to connect the account. Once connected, all future emails from that form are sent from your Outlook account. Because delivery is set per form, different teams can use their own mailboxes, for example support requests from a support address and event registrations from an events address. Replies land in the inbox your team already uses, making follow-ups easier to track. ## Links - [Human page](https://www.neeto.com/neetoform/features/send-from-outlook) # Send Form Emails Through Custom SMTP | NeetoForm Send form emails through your own SMTP provider in NeetoForm, such as Amazon SES, SendGrid, Mailgun, Zoho Mail or your company mail server. ## Overview NeetoForm can send form emails through your own SMTP provider, so messages arrive from your address and follow your existing email setup. It works with services that offer SMTP access, such as Zoho Mail, Amazon SES, SendGrid, Mailgun or your company's own mail server. In the form's settings, open Send emails from your domain, choose SMTP and enter your host, port, username, password, sender email, display name and encryption type. Port 587 pairs with StartTLS and port 465 with SSL. Custom SMTP suits organizations that already manage deliverability through a specific provider or need email to flow through company infrastructure. The setting applies per form, so each form can use a different sender address. ## Links - [Human page](https://www.neeto.com/neetoform/features/custom-smtp) # Send Form Emails from Your Own Domain | NeetoForm Send form emails from your own domain with the Neeto email service. Verify your domain with DNS records and respondents see your address as sender. ## Overview NeetoForm lets you send form emails from your own domain even if your email is not on Gmail or Outlook. With the Neeto email service, NeetoForm delivers the emails and shows your address, such as notifications@yourcompany.com, as the sender instead of a Neeto address. Setup happens in the form's settings under Send emails from your domain. Enter the sending address and display name, then add the DNS records NeetoForm shows to your domain registrar and click Verify domain. DNS changes can take up to 48 hours to spread. Until verification succeeds, the form keeps sending emails as before, so nothing breaks while you wait. This option suits teams that want a branded sender address on notifications and responses without connecting a mailbox or managing their own SMTP server. ## Links - [Human page](https://www.neeto.com/neetoform/features/custom-email-sending-domain) # Send Form Responses to Google Sheets | NeetoForm Send form responses to Google Sheets automatically with NeetoForm. Every new submission adds a row to a synced spreadsheet in your Google Drive. ## Overview The NeetoForm Google Sheets integration sends form responses to Google Sheets automatically. Every time someone submits your form, a new row with their answers is added to a connected spreadsheet. Your data stays in NeetoForm too, since the sheet holds a copy. To connect, open the form's settings, find Google Sheets and sign in with Google. NeetoForm creates a new spreadsheet in your Google Drive and keeps it in sync. You can move the sheet to any folder, and renaming or reordering columns does not break the sync. Syncing to an existing spreadsheet is not supported. Teams use it to share live response data with colleagues who prefer spreadsheets, build charts and reports from submissions, or feed responses into other sheet-based workflows without downloading and importing files by hand. ## Links - [Human page](https://www.neeto.com/neetoform/features/google-sheets-integration) # Get Slack Notifications for Form Submissions | NeetoForm Get Slack notifications for new form submissions with NeetoForm. Post every response to a public channel, private channel or direct message. ## Overview The NeetoForm Slack integration posts a notification whenever someone submits your form, so your team sees new leads, requests and inquiries where they already work. Connect Slack from the form's integration settings, allow access to your workspace and choose where responses should go. You can send form submissions to a public channel, a private channel or a direct message. For private channels, add the NeetoForm app to the channel in Slack, then refresh the channel list in NeetoForm to select it. Sales teams use it to respond to new leads quickly, support teams route inquiries to the right channel, and managers stay informed without logging in to NeetoForm. Everyone can also search past submissions inside Slack when they need context. ## Links - [Human page](https://www.neeto.com/neetoform/features/slack-integration) # Connect Forms to Thousands of Apps with Zapier | NeetoForm Connect NeetoForm to thousands of apps with Zapier. Build no-code Zaps that send form submissions to CRMs, spreadsheets, email tools and more. ## Overview The NeetoForm Zapier integration connects your forms to thousands of other apps without writing code. In Zapier, NeetoForm acts as the trigger in a Zap, and each new submission can start one or more actions in the tools your team already uses. To connect, generate a Zapier API key from the form's integration settings in NeetoForm and paste it into Zapier when you add the NeetoForm app. Copy the key when it appears, since it is shown only once. Common Zapier form automations include adding submissions to a CRM, creating tasks in a project management tool, appending rows to a spreadsheet or sending contacts to an email marketing platform. It is a practical option when you need an app that NeetoForm does not integrate with directly. ## Links - [Human page](https://www.neeto.com/neetoform/features/zapier-integration) # Add Form Submissions to Mailchimp | NeetoForm Add form submissions to your Mailchimp audience automatically with NeetoForm. Map form fields to Mailchimp fields and tag new contacts on arrival. ## Overview The NeetoForm Mailchimp integration adds form submissions to your Mailchimp audience automatically. When someone submits your form, their details are sent to Mailchimp right away, so newsletter signups, lead forms and event registrations flow straight into your email marketing lists. Connect Mailchimp from the form's integration settings, choose the audience to save contacts to and map the Mailchimp email field to the matching form question. You can map other form questions to Mailchimp fields and choose static tags to apply to every new contact. Tags make it easy to segment contacts by the form they came from, such as a webinar signup or a product waitlist, and target them with the right campaigns. It also removes the need to export and import contact lists. ## Links - [Human page](https://www.neeto.com/neetoform/features/mailchimp-integration) # Create Trello Cards from Form Submissions | NeetoForm Create Trello cards from form submissions with NeetoForm. Send each new response to a Trello board by email and track it in your chosen list. ## Overview NeetoForm can create Trello cards from form submissions, so each new response becomes a card on your Trello board. It works through Trello's email-to-board feature: every board has a unique email address, and NeetoForm sends submission notifications to it. In Trello, open the board menu, go to Email-to-board settings, pick the list where new cards should land and copy the board's email address. In NeetoForm, add that address to the Send to field under Receive email notifications in the form's settings. New cards appear in Trello within a few minutes of each submission. Teams use it to turn bug reports, content requests or job applications into cards they can assign, label and move through their workflow. It keeps incoming work in the same board where the rest of the project is tracked. ## Links - [Human page](https://www.neeto.com/neetoform/features/trello-integration) # Send SMS from Forms with Twilio | NeetoForm Connect Twilio to NeetoForm to send SMS to form respondents from your own Twilio phone number, manually or through automation rules. ## Overview The NeetoForm Twilio integration lets you send SMS messages from your forms using your own Twilio account and phone number. Once connected, you can text respondents from the submissions page or send SMS automatically through automation rules. To set it up, create a Twilio project, get a phone number and copy your Account SID and Auth Token from the Twilio console. In NeetoForm, open the form's integration settings, click Connect Twilio, enter these credentials and verify them. Then select which of your Twilio numbers should send the messages. Using your own Twilio number keeps messaging costs and sender details under your control, and respondents always see the same number. It suits appointment confirmations, application status updates and reminders that need to reach people quickly. ## Links - [Human page](https://www.neeto.com/neetoform/features/twilio-integration) # Track Forms with Google Analytics | NeetoForm Track form visitors and conversions with the NeetoForm Google Analytics integration. See traffic sources, drop-off points and time spent on forms. ## Overview The NeetoForm Google Analytics integration lets you track how visitors interact with your forms from your Google Analytics dashboard. Add your Google Analytics tracking ID in the form's integration settings, and form activity starts flowing into your analytics account. Use it to see where respondents come from, find drop-off points, measure time spent on the form and track conversions. Marketing teams can connect form performance to campaigns and landing pages, and spot where people abandon a long form. If events do not appear right away, check Real-Time reports in Google Analytics, since standard reports can take 24 to 48 hours to update. Ad blockers and some browsers can also block tracking during testing. ## Links - [Human page](https://www.neeto.com/neetoform/features/google-analytics-integration) # Google Tag Manager for Online Forms | NeetoForm Add Google Tag Manager to your NeetoForm forms to manage tracking tags in one place and forward form events to Google Analytics, Google Ads and more. ## Overview The NeetoForm Google Tag Manager integration lets you manage all tracking tags for your form from one place. Enter your GTM container ID, in the format GTM-XXXXXXXX, in the form's integration settings and your container loads on the published form. From Google Tag Manager, you can create tags, triggers and variables to control where and when tracking code runs on your form. Use them to forward form events to Google Analytics, Google Ads and other marketing tools you rely on. This suits marketing and analytics teams that already manage tracking through GTM. Instead of adding each pixel or script to NeetoForm separately, they can add remarketing tags or change conversion tracking in GTM without touching the form itself. ## Links - [Human page](https://www.neeto.com/neetoform/features/google-tag-manager-integration) # Facebook Pixel Tracking for Forms | NeetoForm Connect your Facebook Pixel to NeetoForm to track form conversions, measure ad performance and retarget people who interacted with your form. ## Overview The NeetoForm Facebook Pixel integration tracks form conversions and events in your Meta ads account. Copy your Pixel ID from Events Manager, add it in the form's integration settings and click Connect. Interactions such as submitting the form or clicking form buttons are then recorded by your pixel. Advertisers use this data to measure how many people who clicked an ad went on to complete the form, optimize campaigns for conversions and build audiences for retargeting. It is useful for lead generation forms, event registrations and signups promoted through Facebook and Instagram ads, where knowing which ads bring in responses helps you spend your budget well. ## Links - [Human page](https://www.neeto.com/neetoform/features/facebook-pixel-integration) # Form Webhooks for Real-Time Submission Data | NeetoForm Use NeetoForm webhooks to send form submission data to your own endpoint in real time and sync responses with CRMs, internal tools and workflows. ## Overview NeetoForm webhooks send data to your application automatically when specific events happen, such as a new form submission. Instead of polling for updates, your system receives a POST request with the payload the moment the event occurs. Create a webhook from the Admin Panel by adding an endpoint URL that accepts POST requests and choosing the event to subscribe to. You can add a secret so your server can verify that each request really came from NeetoForm. Developers use form webhooks to push submissions into a CRM, post custom alerts to chat tools, sync responses with internal databases or trigger automated workflows. They are the best option when you need the complete submission data in another system as soon as it arrives. ## Links - [Human page](https://www.neeto.com/neetoform/features/webhooks) # Form Builder REST API | NeetoForm Use the NeetoForm REST API to list and create forms, fetch form submissions and manage team members from your own apps with API key authentication. ## Overview The NeetoForm REST API lets developers work with forms and submissions from their own applications. It follows REST conventions, returns JSON and uses standard HTTP response codes. Requests are authenticated with an API key and your workspace subdomain. With the API, you can list forms, create forms, list the submissions for a form and manage team members, including adding, updating and removing them. Responses are paginated, and requests are rate limited to keep usage fair. Teams use the form API to pull responses into reporting tools, sync submission data with internal systems or automate workspace administration. The documentation also covers a NeetoForm CLI and an MCP server for working with forms from the terminal or an AI assistant. ## Links - [Human page](https://www.neeto.com/neetoform/features/api) # Add Live Chat to Your Forms with NeetoChat | NeetoForm Add a NeetoChat live chat widget to your NeetoForm forms so respondents can ask your team questions in real time while filling out a form. ## Overview The NeetoChat integration adds a live chat widget to your NeetoForm forms, so respondents can ask questions in real time while filling them out. Connect NeetoChat from the form's integration settings, preview and customize the widget, and it appears on the published form. Live chat on forms helps when respondents might get stuck, such as on a long application, an order form or a registration with several options. Instead of abandoning the form or emailing support, they can ask right away and your team can answer before they leave. You can manage the widget's appearance at any time from the NeetoChat customization page. ## Links - [Human page](https://www.neeto.com/neetoform/features/neetochat-integration) # Create CRM Leads from Form Submissions | NeetoForm Connect NeetoForm to NeetoCRM to create a lead automatically from every form submission, with company, contact, email and phone mapped to CRM fields. ## Overview The NeetoCRM integration creates a lead in NeetoCRM automatically from every form submission. Instead of copying details from contact or inquiry forms into your CRM by hand, new leads arrive in your sales pipeline as soon as someone submits the form. To connect, open the form's settings, click Connect NeetoCRM and map the form questions for company name, contact name, email and phone number. Each new submission then becomes a lead with those details filled in. Sales and marketing teams use this to follow up with prospects quickly and track how web forms feed the sales funnel. The integration is available on request, so contact NeetoForm support to enable it for your workspace. ## Links - [Human page](https://www.neeto.com/neetoform/features/neetocrm-integration) # Add Meeting Booking to Forms with NeetoCal | NeetoForm Embed NeetoCal booking in NeetoForm so respondents can schedule a meeting inside the form, without leaving the page or opening a separate link. ## Overview The Embed NeetoCal booking element lets respondents book a meeting directly inside your NeetoForm form. Instead of sending people to a separate scheduling page after they submit, they pick a time from your NeetoCal scheduling link without leaving the form. To set it up, open the scheduling link in NeetoCal, click Share, choose Embed on a webpage and copy the inline or iframe embed code. Then add the Embed NeetoCal booking element to your form and paste the code into its Embed Code field. This works well for demo request forms, consultation intake, interview applications and onboarding questionnaires, where the next step is a call and you want respondents to book it while they are still engaged. ## Links - [Human page](https://www.neeto.com/neetoform/features/neetocal-integration) # Free Screen Recorder & Loom Alternative | NeetoRecord NeetoRecord is a free Loom alternative for Mac, Windows, Linux, and Chrome. Record your screen and webcam, then share a link. 200 free videos a month per person. ## Overview NeetoRecord, a Loom alternative, is a free screen and webcam recorder. Record your screen to create presentations and tutorials, or to give feedback to others. Free for 200 videos a month, per person. Then $5 per user, per month. ## Key Features - **Record your screen from the desktop app, Chrome, or your browser**: Whichever way you like to work, NeetoRecord has a recorder for it, and every recording ends up in the same library. - **Desktop app**: The most features and the most stable. Mac, Windows, and Linux. - **Chrome extension**: Record the tab you're already in, and share it a second after you stop. - **Web recorder**: Nothing to install. Open NeetoRecord in any browser and hit record. - **Comments, reactions, and action items on every recording**: Add timestamped comments, react to key moments on the timeline, and turn feedback into clear action items. Keep conversations focused, capture important details, and make it easier for your team to stay aligned. - **Get screen recordings from your clients**: Send a simple link and let clients record their screen and share their feedback directly from their browser. No account, downloads, or setup required—just click the link, record, and submit. - **Trim and split your screen recording**: Clean up your recordings without starting over. Trim false starts, split out unnecessary sections, and remove tangents. Auto zoom follows your clicks and highlights key actions, keeping the details you’re pointing at clear and easy to follow. - **Every recording comes with a transcript, summary, & chapters**: NeetoRecord transcribes every recording on its own, writes a short summary, and splits it into chapters. Viewers can skim the summary, search the transcript, and jump straight to the part they need without watching the whole thing. - **Share it as a link, a GIF, or an embed**: Share your recordings wherever your audience is. Send a simple link, create a quick GIF for instant context, or embed the full recording directly into your website, docs, or help center. - **Turn viewers into leads**: Turn every recording into an opportunity to connect. Add calls to action, capture viewer interest, and guide engaged viewers toward the next step without interrupting the experience. - **Custom domain**: Share recordings from your own domain and give every link a more professional, branded feel. - **Your own branding**: Add your logo to the player and remove Neeto branding for a fully branded viewing experience. - **Player themes**: Customize the player colors to match your brand and keep every recording visually consistent. - **Custom thumbnails**: Upload your own thumbnail or choose any frame from the recording to create the perfect preview. - **Folders and tags**: Organize recordings into folders up to three levels deep and filter them with colored tags. - **Teleprompter**: Follow an auto-scrolling script only you can see while recording, so you can stay on track. - **Backgrounds and blur**: Blur your camera background or replace it with an uploaded image for a polished look. - **Recover recordings**: Discarded a recording by mistake? Recover it within three days and pick up where you left off. - **Roles and permissions**: Control what each teammate can view, edit, share, or manage with flexible permissions. - **Access control**: Set a password, limit a recording to your organization, and keep it out of search engines. - **More recordings, for a lot less.**: Since 2023, people have made more than 380K recordings with NeetoRecord, about 20,000 every month. Each person gets 200 free videos a month, up to 15 minutes each, where Loom's free plan stops at 25 videos of 5 minutes. When you need more, NeetoRecord Pro is $5 per user a month, or $30 per user a year billed annually. Loom Business is $18 per user a month. ## Frequently Asked Questions ### What is NeetoRecord? NeetoRecord is a free screen recorder for Mac, Windows, Linux and Chrome. It records your screen and camera together and gives you a link to share as soon as you stop. Every recording comes with a transcript, a summary and chapters. ### Is NeetoRecord free? Yes. The free plan lets each person record 200 videos a month, up to 15 minutes each, with unlimited team members and no credit card. The Pro plan costs $5 per user per month, or $30 per user per year billed annually, and adds unlimited videos, recordings of up to 2 hours, and your own branding. See pricing for details. ### Is there a watermark or time limit? On the free plan, each recording can be up to 15 minutes long and the video player shows Neeto branding. The Pro plan allows recordings of up to 2 hours and lets you remove Neeto branding and add your own logo. ### Does NeetoRecord work on Linux? Yes. The NeetoRecord desktop app runs on Linux as well as Mac and Windows, and is available as an .AppImage, .deb or .rpm package. You can also record from the Chrome extension or straight from your browser. Download NeetoRecord. ### Do viewers need an account to watch? No. Anyone with the link can watch a recording in their browser without signing up. You can still restrict a video with a password or to people in your organization, and choose whether viewers can download it, comment or read the transcript. ### How is NeetoRecord different from Loom? Loom's free plan allows 25 recordings of up to 5 minutes each. NeetoRecord's free plan allows 200 recordings a month per person, up to 15 minutes each. Loom Business costs $18 per user per month, while NeetoRecord Pro costs $5 per user per month, or $30 per user per year billed annually. NeetoRecord also has a desktop app for Linux, and lets you request recordings from clients who don't have an account. ### How can I migrate my videos from Loom to NeetoRecord? Please read this guide to migrate videos from Loom to NeetoRecord. ## Links - [Human page](https://www.neeto.com/neetorecord) - [Pricing](https://www.neeto.com/neetorecord/pricing) - [Help Docs](https://help.neetorecord.com) - [Roadmap](https://roadmap.neetorecord.com/product-roadmap) - [Changelog](https://roadmap.neetorecord.com/changelogs) - [Email Support](mailto:support@neetorecord.com) # NeetoRecord Features Discover the features of NeetoRecord and learn how its functionality can help streamline your processes. ## Features ### Desktop app Record videos directly from desktop app, available for Mac, Windows and Linux. ### Record using Chrome extension Easily record videos using Chrome extension and share with instant link. ### Webcam support Record your webcam while creating videos to make it more personalized. ### Floating controls Avoid switching between tabs while recording your screen with floating controls. ### Share instant link Share your created with anyone using the instantly generated links. ### Video player theme customization Customize the look and feel of your video player with different themes of your choice. ### Custom roles and permissions Set custom roles and permissions for your team related workspace related settings. ### Organize in folders Create folders and neatly store and access your videos. ## Video Features & Tools ### Video analytics Get insights on how your videos are performing through view counts. ### Video sharing Share your videos easily across different social media platforms or share via QR code. ### Video chaptering Automatically add chapters to your videos for easy navigation. ### Video embedding Embed your videos on websites or blogs for great viewing experience. ### Download video Download recorded videos to share with others or to upload on youtube. ### Automatic transcript generation Generate transcript automatically and also search, edit or download the transcript. ### Preferred language for transcript generation Record a video in any language and get a transcript in your preferred language. ### Automatic title generation Automatically generates title based on the content of the video. ### Upload external video Upload up to 200GB of external video in NeetoRecord. ### Automatic summary generation Automatically generates summary of recording based on the context provided in transcript. ### Add zoom-in effect Highlight and focus on specific screen areas during recordings with zoom-in effect. ### Auto zoom Auto zoom allows you to highlight user clicks by zooming into the clicked areas. ### Background and effects Enhance your video using virtual backgrounds or blurring your camera background. ### Screen recording quality Choose the video recording quality to match your needs. ### Playback speed Set your video's default playback speed to enhance your audience's viewing experience. ### Speaker notes Keep your notes accessible while recording, so you always know what to say. ### Highlight mouse clicks Make your clicks stand out for viewers with the highlight mouse click feature. ### Control what viewers can do Control what viewers can see and do with customizable access settings. ### Noise cancellation Ensures clear audio in noisy environments for a more focused recording. ### Splitting and merging Cut out unwanted sections to refine your video effortlessly. ### Set expiry for share link Set share link accessible only for a particular time period. ### Automatic thumbnail generation Automatically generates the thumbnail for all your videos. ### Trim videos Remove unwanted sections from your recordings and ensure polished and precise videos. ## Customization ### Video player theme Customize the appearance of video player to match your branding or personal preference. ### Custom domain Set up a custom domain and align your video sharing with your brand identity. ### Embed videos Embed recorded videos directly onto your website. ### Customize branding Add your own logo and remove NeetoRecord branding. ### Customize share link Regenerate or customize the link to your recording. ## Links - [Human page](https://www.neeto.com/neetorecord/features) # NeetoRecord Pricing Explore NeetoRecord pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $30/user/year - Unlimited videos - Up to 2 hours of recording each video - Upload external video up to 200 GB - Remove Neeto branding - Customize branding ## Highlights - 200 videos/month/user - Up to 15 minutes for each video - Unlimited users ## Recording - Desktop app - Chrome extension - Web-based recording - Request a recording - Speaker notes - Trim, split & delete parts of your video - Upload videos - Floating control for meetings - Noise cancellation - Highlight mouse clicks - Auto zoom & zoom-in effects - Webcam with background & effects - Screen recording quality up to 4K ## AI Features - AI-generated chapters - Transcripts - AI-generated title - AI-generated summary - Transcripts in 100+ languages ## Sharing & Analytics - Instant shareable link - Comments & reactions - Call to action on the video - Video analytics - Embed on your site - Share as a GIF - Share at a timestamp - Custom share link & expiry date - QR code & social share - Download the video - Capture leads - Organize with folders - Tag videos for easy filtering ## Customization - Custom domain - Video player theme - Upload thumbnails - Workspace branding - Control what viewers can do # NeetoRecord Support Get help with NeetoRecord through the support center. ## Links - [Human page](https://www.neeto.com/neetorecord/support) - [Help Docs](https://help.neetorecord.com) - [Email Support](mailto:support@neetorecord.com) # NeetoRecord Download NeetoRecord desktop app and Chrome extension allow you to easily record and share videos for tutorials, demos, presentations and more. ## Content NeetoRecord Download: Desktop App & Extension for Easy Use NeetoRecord desktop app and Chrome extension allow you to easily record and share videos for tutorials, demos, presentations and more. ### Get NeetoRecord to start recording NeetoRecord desktop app and Chrome extension allow you to easily record and share videos for tutorials, demos, presentations and more. Check if your Mac has Intel or Silicon ## Tabs Desktop app Chrome extension Web recorder ## Links Download for Intel Mac Download for Silicon Mac Download for Windows Download for Linux (.deb) Download for Linux (.rpm) Download for Linux (pacman) Install Chrome extension Sign up for free ## Links - [Human page](https://www.neeto.com/neetorecord/download) # Screen Recorder for Mac, Windows & Linux | NeetoRecord NeetoRecord is a free screen recorder for Mac, Windows and Linux. Install the desktop app, record your screen and webcam, and share a link right away. ## Overview NeetoRecord is a screen recorder for Mac, Windows and Linux, built as a native desktop app. Mac users install it from a .dmg file, Windows users run the .exe installer, and Linux users can choose an .AppImage, .deb or .rpm package. Once installed, you can start recording from your desktop without opening a browser tab first. The desktop screen recording app suits teams on mixed operating systems, since everyone records and shares the same way. It also includes desktop-only options such as speaker notes, highlighted mouse clicks and a choice of recording resolution up to 4K. The free plan covers up to 200 videos per user each month, up to 15 minutes each, with unlimited users. ## Links - [Human page](https://www.neeto.com/neetorecord/features/desktop-app) # Screen Recorder Chrome Extension | NeetoRecord Record your screen and webcam from the NeetoRecord Chrome extension. Pause, resume and stop from on-screen controls, then share the video with a link. ## Overview The NeetoRecord screen recorder Chrome extension lets you capture your screen and webcam straight from the browser toolbar. Add it from the Chrome Web Store, pin it, log in, and choose between Screen or Camera Only mode. On-screen controls let you pause, resume or stop the recording whenever you need to. Every recording saves automatically to your NeetoRecord dashboard, where you can share it by link, post it to social media or embed it on a website. Transcripts and titles are generated for you. As a Loom alternative for Chrome, it works well for quick tutorials, bug reports, product walkthroughs and async updates to teammates who would otherwise need a meeting. ## Links - [Human page](https://www.neeto.com/neetorecord/features/chrome-extension) # Request a Screen Recording From Anyone | NeetoRecord Send a one-time link and let customers or colleagues record their screen in the browser, with no account needed. The video lands in your NeetoRecord inbox. ## Overview Request a screen recording from anyone in NeetoRecord by sending a single-use link. The recipient opens it in their browser, records their screen, and submits the video straight to you. They do not need to log in or create an account. After one submission, the link expires, so the same request cannot be filled twice. Support teams use it to ask customers to show a bug as it happens, and managers use it to have colleagues demonstrate a workflow without scheduling a call. You can add recording instructions the recipient sees before starting, a title, and a private note only you can read. NeetoRecord emails you when the video arrives and tracks pending requests in Requested recordings. ## Links - [Human page](https://www.neeto.com/neetorecord/features/request-a-recording) # Screen Recorder With Teleprompter | NeetoRecord Keep your script on screen while you record. NeetoRecord speaker notes stay hidden from the video and include an auto-scrolling teleprompter you can tune. ## Overview NeetoRecord is a screen recorder with a built-in teleprompter, available through speaker notes in the desktop app. Type or paste your script into the notes window, and it stays on top of whatever window you are recording. The notes are visible only to you and never appear in the final video. They are saved between retakes until you remove them. Start the teleprompter to scroll your script automatically while you speak, and pause it whenever you need a moment. You can adjust scroll speed, font size and transparency to match your pace. Speaker notes help product marketers, trainers and support staff deliver clear recordings on the first try instead of re-recording because they lost their place. ## Links - [Human page](https://www.neeto.com/neetorecord/features/speaker-notes) # Trim and Split Screen Recordings Online | NeetoRecord Trim the start or end of a video, split out sections from the middle, and undo or revert edits anytime using the built-in NeetoRecord video editor. ## Overview Trim screen recordings in NeetoRecord without exporting them to another editor. On the Edit page, drag the edges of a clip inward to cut the start or end, or place the playhead and press Split (or the S key) to cut a section out of the middle. Remove any unwanted clip with one click, then apply your changes. Zooming into the timeline lets you place cuts more precisely, and undo and redo work one action at a time. If you change your mind, discard the current session or revert to the original video, even after applying edits. It is a quick way to remove false starts, pauses and mistakes before you share a demo, tutorial or update. ## Links - [Human page](https://www.neeto.com/neetorecord/features/trim-and-edit-videos) # Upload Videos and Share With a Link | NeetoRecord Upload existing videos to NeetoRecord and share them like any recording. Pro users get up to 200 GB of external video uploads per person. ## Overview Upload videos you recorded elsewhere to NeetoRecord and manage them alongside your screen recordings. From the Recordings page, click Upload, select your files and confirm. Uploaded videos can then be shared, organized and customized like any other recording, including adding a custom thumbnail, since external videos do not get one by default. Video uploads are part of the Pro plan, which gives each person up to 200 GB of external video storage. The limit is cumulative rather than monthly, and the Upload button shows how much you have used. If you later move to the free plan, videos you already uploaded keep working. This helps teams bring older demos and training videos into one place. ## Links - [Human page](https://www.neeto.com/neetorecord/features/upload-videos) # Remove Background Noise From Video | NeetoRecord Remove background noise from your recordings in NeetoRecord in one click. Clean up audio recorded in offices or cafes, and revert to the original anytime. ## Overview Remove background noise from video recordings in NeetoRecord after you finish recording. Open the recording, go to Edit, choose Remove audio noise, and confirm. NeetoRecord scans the audio track, reduces the noise, and replaces the original audio with the cleaned version. Processing time depends on the length of the recording. This audio noise reduction helps when you record in an open office, at home, or in a cafe, so viewers can focus on what you say rather than the hum around you. If you prefer the original sound, choose Revert to original in the editor toolbar to restore the recording exactly as it was before noise cancellation. ## Links - [Human page](https://www.neeto.com/neetorecord/features/noise-cancellation) # Screen Recorder That Highlights Mouse Clicks | NeetoRecord Make every click visible in your screen recordings. Turn on mouse click highlights in the NeetoRecord desktop app and pick a highlight color you like. ## Overview NeetoRecord can highlight mouse clicks in your screen recordings so viewers see exactly where you click. Turn on Highlight Mouse Clicks in the desktop app under Settings, then Recordings, and choose a highlight color that stands out. On a Mac, you grant accessibility permission once. Windows and Linux need no extra permission. Visible click indicators make software tutorials, onboarding videos and bug reports easier to follow, especially when you move quickly through menus. Click highlighting works when you record the entire screen or a custom-sized area, not a single specific window. The feature is currently in beta. ## Links - [Human page](https://www.neeto.com/neetorecord/features/highlight-mouse-clicks) # Add Zoom Effects to Screen Recordings | NeetoRecord Zoom in on the part of the screen that matters. Add zoom effects at any timestamp in NeetoRecord, resize and move the area, and preview before sharing. ## Overview Add zoom effects to screen recordings in NeetoRecord to draw attention to a specific part of the screen. In the editor, choose Zoom, hover over the timeline, and click a timestamp to insert a zoom. The zoomed area is highlighted on the video, and you can resize it or drag it to a new position. Zooming in helps viewers read small text, spot a button, or follow a detail in a busy interface, which is useful for product demos, tutorials and documentation videos. Press Play to preview each zoom-in effect, and remove any you do not need. Once you share the link, viewers see the zooms play at the moments you chose. ## Links - [Human page](https://www.neeto.com/neetorecord/features/auto-zoom-effects) # Webcam Recorder With Virtual Background | NeetoRecord Record your screen and webcam with a virtual background, your own uploaded image, or a blurred background. Preview every option live in NeetoRecord. ## Overview NeetoRecord lets you record your webcam with a virtual background, so your surroundings do not distract from your message. Choose from the built-in virtual backgrounds, upload a custom background image, or blur your camera background. The options are under Settings, then Background and effects. Turn your camera on first to preview each choice in real time before you start recording. A branded background works well for sales outreach and customer videos, while background blur keeps a home office private during quick async updates. Adding your face to a screen recording keeps it personal, and these effects keep it looking tidy. ## Links - [Human page](https://www.neeto.com/neetorecord/features/webcam-background-and-effects) # 4K Screen Recorder for Desktop | NeetoRecord Record your screen in up to 4K with the NeetoRecord desktop app. It uses the highest quality your device supports, or you can pick a resolution yourself. ## Overview NeetoRecord is a 4K screen recorder when you use the desktop app on a device that supports it. By default, it records your screen at the highest quality your device can handle, so text, code and interface details stay sharp. To use a different resolution, go to Settings, then Recording, then Video quality. High-resolution screen recording matters for design reviews, code walkthroughs and product demos where small details need to be readable. You can also choose a lower resolution when a lighter recording is enough, such as a short status update or a quick reply to a teammate's question. ## Links - [Human page](https://www.neeto.com/neetorecord/features/4k-screen-recording) # AI Video Chapters Generator | NeetoRecord Split videos into chapters automatically with AI in NeetoRecord. Review, edit or add chapters manually so viewers can jump straight to the part they need. ## Overview NeetoRecord generates AI video chapters that split your recording into sections viewers can jump between. Open the Chapters panel, click Generate, and NeetoRecord analyzes the video to create chapters at content changes and key moments. You review the result and save it. You can also add chapters manually with your own titles and timestamps. Video chapters make longer recordings easier to navigate, whether it is a training session, a product walkthrough or a recorded meeting. Viewers skip to the section they care about instead of scrubbing through the whole video. Any automatic chapter can be edited or deleted from its menu, so the final chapter list reads the way you want. ## Links - [Human page](https://www.neeto.com/neetorecord/features/ai-video-chapters) # Automatic Video Transcription | NeetoRecord Get automatic transcripts for every NeetoRecord video. Search recordings by spoken keywords, edit mistakes, and copy or download the transcript text. ## Overview NeetoRecord provides automatic video transcription for every recording. It uses AI to detect the spoken language and generates the transcript in that language, without any extra steps from you. If a word is wrong, you can edit the transcript manually, and if the language was detected incorrectly, you can set it and regenerate the transcript. Transcripts make your video library searchable. Find a recording by a keyword you said in it, even when you do not remember the title. You can copy the transcript to your clipboard or download it, which helps when you need meeting notes, documentation drafts or text for viewers who prefer reading to watching. ## Links - [Human page](https://www.neeto.com/neetorecord/features/video-transcripts) # AI Video Title Generator | NeetoRecord NeetoRecord names your recordings automatically with AI-generated titles based on video content. Rename any video in a click if the title needs a tweak. ## Overview NeetoRecord includes an AI video title generator that names every recording automatically based on its content and context. You no longer end up with a library full of untitled videos or date stamps, and you skip the step of naming each recording before you share it. Descriptive titles make it easier for you and your teammates to scan the Recordings page and find the right video later. If a generated title is not quite right, click it on the recording page to edit it, or use Rename from the three-dot menu. ## Links - [Human page](https://www.neeto.com/neetorecord/features/ai-video-titles) # AI Video Summary Generator | NeetoRecord NeetoRecord writes an AI video summary from each transcript and shows it below the video. Edit it, delete it, or hide it from viewers anytime. ## Overview NeetoRecord creates an AI video summary for your recordings using the context in each transcript. The summary appears below the video and gives viewers a quick overview of what the recording covers before they press play. Summaries are generated for recordings that include speech and have a transcript. Busy reviewers can decide from the summary whether to watch the full video now or later, which helps with async updates, recorded meetings and customer walkthroughs. You can edit or delete any summary. To keep it private, hide the summary for a single recording in its viewer settings, or turn it off for every recording in your workspace from the Admin panel. ## Links - [Human page](https://www.neeto.com/neetorecord/features/ai-video-summaries) # Transcripts in 100+ Languages | NeetoRecord Record in one language and get the video transcript in another. Set a preferred transcript language in NeetoRecord and regenerate transcripts anytime. ## Overview NeetoRecord generates multilingual transcripts, so you can record a video in any language and get the transcript in your preferred language. For example, if you speak German in the video but set French as your transcript language, NeetoRecord produces the transcript in French. You set this once under My preferences. After you choose a transcript language, all future transcripts use it, regardless of the language spoken in the video. Distributed teams use this to read, share and search recordings in a common language. If you need a transcript in another language later, update your preference and regenerate the transcript for that video. ## Links - [Human page](https://www.neeto.com/neetorecord/features/multilingual-transcripts) # Share Screen Recordings With a Link | NeetoRecord NeetoRecord copies a share link to your clipboard the moment you stop recording. Paste it in chat, email or tickets so anyone can watch right away. ## Overview NeetoRecord lets you share screen recordings with a link the moment you finish. When you stop recording, the share link is copied to your clipboard automatically, so you can paste it into chat, email, a ticket or a pull request right away. There is no file to export or upload. Need the link later? Use the Copy link button at the top of the recording page, and preview the video with View Recording before you send it. The Share tab offers more options, including embedding on a webpage and sharing through social media or a QR code. Instant video links keep async communication fast for remote teams. ## Links - [Human page](https://www.neeto.com/neetorecord/features/shareable-video-links) # Timestamped Video Comments | NeetoRecord Collect feedback right on the video. NeetoRecord comments are pinned to the exact moment, show on the progress bar, and link straight to the discussion. ## Overview NeetoRecord supports timestamped video comments, so feedback lands on the exact moment it is about. Viewers, team members and admins can comment directly on a recording, with rich text, code blocks and emoji. Viewers need to log in to comment, but they do not need to sign up. Drafts are saved if a login is required. Each timestamped comment appears as a marker on the progress bar, and clicking its time jumps straight to that point. As the video plays, the nearest comment highlights in the sidebar. You can also copy a link to a specific comment. This keeps design reviews, bug reports and async feedback on the recording instead of scattered across email and chat. ## Links - [Human page](https://www.neeto.com/neetorecord/features/video-comments-and-reactions) # Add a Call to Action Button to Videos | NeetoRecord Add clickable call to action buttons to your NeetoRecord videos. Link to your site, a booking page or any URL, and choose when each button appears. ## Overview NeetoRecord lets you add a call to action button to your videos that viewers can click while watching. Each CTA has a label, a URL and a time when it appears in the recording. You can add several CTAs to one video, show them at different moments, and adjust their theme and position. Video CTAs turn a recording into a next step. Sales teams link to a NeetoCal booking page from a personalized demo, marketers point viewers to a signup page, and creators link to their website or social profiles. The button pops up at the moment you set, and you can edit or update CTAs anytime from the side pane. ## Links - [Human page](https://www.neeto.com/neetorecord/features/video-call-to-action) # Embed Videos on Your Website | NeetoRecord Embed NeetoRecord videos on any website with an inline player, a floating popup button, a popup on element click, or a simple iframe embed code. ## Overview NeetoRecord lets you embed videos on your website with a few lines of code. From a recording's Share tab, choose an embed style, customize it, and copy the snippet. Options include an inline player that sits within your content, a floating popup button, a popup that opens when someone clicks a chosen element, and a standard iframe embed. Embedding keeps viewers on your page instead of sending them elsewhere to watch. Teams add product demos to landing pages, walkthroughs to documentation sites, lessons to learning portals and explainers to blog posts. The popup options suit pages where you want the video available without taking up space until a visitor asks for it. ## Links - [Human page](https://www.neeto.com/neetorecord/features/embed-videos) # Share a Video as a GIF Preview | NeetoRecord Copy an animated GIF preview of your NeetoRecord video and paste it into emails. The GIF links to the full recording, so more people click to watch. ## Overview NeetoRecord lets you share a video as a GIF preview that gives people a moving glimpse of your recording. Open the Share tab, choose GIF preview, and click Copy GIF thumbnail. When you paste it, the GIF links to your video, so anyone who clicks it goes straight to the full recording. A GIF works where video embeds do not. Most email clients block embedded video, so a GIF thumbnail is the practical way to put a video in email for sales outreach, customer updates or newsletters. Like a movie trailer, an animated preview shows more than a static image and makes recipients more likely to click play. ## Links - [Human page](https://www.neeto.com/neetorecord/features/share-as-gif) # Share a Video at a Specific Timestamp | NeetoRecord Send a NeetoRecord link that starts playback at the exact moment you choose, so viewers skip straight to the part of the video that matters. ## Overview NeetoRecord lets you share a video at a specific timestamp, so the link starts playback at the moment you choose. Move to that point in the recording, open the three-dot menu, and select Share recording at. The current time is filled in for you, and you can adjust it before copying the link. Timestamped video links save viewers from scrubbing through a long recording to find what you mean. Point a teammate to the exact step in a tutorial, send a stakeholder to the key decision in a recorded meeting, or show a developer the moment a bug appears in a longer walkthrough. ## Links - [Human page](https://www.neeto.com/neetorecord/features/share-at-timestamp) # Custom Video Share Links | NeetoRecord Customize the share link for any NeetoRecord video, or regenerate it to disable the old one. A simple way to control who can still open a recording. ## Overview NeetoRecord lets you customize the video share link that is created for each recording. From the Share tab, open the menu next to Copy Link, choose Customize link, and edit it to something readable and easy to recognize before you send it to customers or teammates. You can also regenerate a share link at any time. Once a new link is generated, the previous link stops working, which is a quick way to unshare a video that was sent to the wrong person or is no longer meant to be public. Anyone who should keep access simply gets the new link from you. ## Links - [Human page](https://www.neeto.com/neetorecord/features/custom-share-link-and-expiry) # Video QR Code and Social Sharing | NeetoRecord Share NeetoRecord videos on Facebook, LinkedIn and Twitter in one click, or download a QR code that opens the video in any browser when scanned. ## Overview NeetoRecord creates a video QR code and social share buttons for every recording. From the Share tab, click the Facebook, LinkedIn or Twitter icon to post the link or send it as a message from your account. You can also copy or download the QR code, which opens the video in a browser when scanned. Social sharing helps you get product announcements, tutorials and event recaps in front of your audience quickly. The QR code for videos bridges print and screen: add it to flyers, posters, packaging or event displays so people can scan it with their phone and watch the video right away. ## Links - [Human page](https://www.neeto.com/neetorecord/features/qr-code-and-social-share) # Download Screen Recordings | NeetoRecord Download any NeetoRecord video to your device for offline viewing, archiving or uploading elsewhere. Start the download from the card or the recording. ## Overview NeetoRecord lets you download screen recordings to your device whenever you need a local copy. From the Recordings page, open the three-dot menu on a video card, or inside a recording, and choose Download video. The file saves with the same name as your recording, and a progress indicator shows while larger or edited videos download. Downloading a video is useful for offline viewing, keeping an archive, adding a clip to a presentation, or uploading it to another platform such as YouTube. You can also control whether viewers of your shared videos are allowed to download them, so you decide who keeps a copy. ## Links - [Human page](https://www.neeto.com/neetorecord/features/download-videos) # Capture Leads From Video With a Form | NeetoRecord Show a NeetoForm lead capture form inside your NeetoRecord video at the moment you choose. Let viewers skip it or require it before they keep watching. ## Overview NeetoRecord lets you capture leads from video by showing a form inside the recording. Connect NeetoForm, pick a form, and set the timestamp at which it appears. You decide whether viewers must fill it in to keep watching or can skip it. The form's questions and design are managed in NeetoForm, and changes apply to every video using it. Video lead capture fits sales demos, webinars, gated tutorials and product walkthroughs, where viewers are already interested. Place the form after the most valuable part of the video to collect names, emails or company details at the right moment. All responses are listed in your NeetoForm account, reachable from the View leads link. ## Links - [Human page](https://www.neeto.com/neetorecord/features/capture-leads) # Organize Videos in Folders | NeetoRecord Keep your NeetoRecord video library tidy with folders. Group recordings by project, client or subject and find the right video in seconds. ## Overview NeetoRecord lets you organize videos in folders so your recording library stays manageable as it grows. Create a folder with Add new folder, and it appears in the left pane of your dashboard. Rename or delete folders from their menu, and move one or many recordings into a folder with Move to folder. Folders help when you record for several projects, clients or topics at once. A teacher can keep a folder per subject, a support team can group videos by product area, and a sales team can separate demos by account. Organizing video recordings this way makes the right video quick to find later. ## Links - [Human page](https://www.neeto.com/neetorecord/features/video-folders) # Custom Domain for Video Links | NeetoRecord Serve NeetoRecord videos from your own domain, like record.yourbusiness.com. Add a CNAME record, and SSL certificates renew automatically. ## Overview NeetoRecord supports a custom domain for your video links, so recordings can live at an address like record.yourbusiness.com instead of the default NeetoRecord subdomain. Add your domain in the Admin panel, copy the CNAME record to your DNS provider, and validate it. You receive an email once the domain is active. A branded video domain makes links you send to customers and prospects look familiar and trustworthy. SSL certificates renew automatically, and your existing NeetoRecord links keep working alongside the custom domain, with changes synced across both. You can switch back to the default domain at any time by deleting the custom domain. ## Links - [Human page](https://www.neeto.com/neetorecord/features/custom-domain) # Custom Video Player Themes | NeetoRecord Match the NeetoRecord video player to your brand. Use a built-in theme, clone or create your own, add a clickable logo, and set a global default theme. ## Overview NeetoRecord lets you customize the video player theme so your recordings match your brand. Start with one of the built-in themes, clone it, or create a new theme from scratch, then apply it from the Theme tab on any recording. You can also overlay your logo on the player, choose its position and size, and link it to a URL. Set any theme as the global theme to apply it to all future recordings, and to existing ones that used the previous global theme. Marketing teams keep every customer-facing video on brand, while agencies can apply different player themes for different clients. Branded video players make shared recordings look consistent wherever they are watched or embedded. ## Links - [Human page](https://www.neeto.com/neetorecord/features/video-player-theme) # Custom Video Thumbnails | NeetoRecord Upload your own JPEG or PNG thumbnail or pick any frame from the video. NeetoRecord also creates a thumbnail automatically for every recording. ## Overview NeetoRecord lets you set a custom video thumbnail for any recording. By default, it creates a thumbnail automatically from the third second of the video. To change it, open the Basic info section and either upload your own JPEG or PNG image under 5 MB or select a specific frame from the video. A clear thumbnail tells viewers what a video is about before they press play, which helps in shared links, embeds and your own recording library. Use a branded image for customer-facing demos, or pick the frame that best shows the topic. Uploaded external videos have no thumbnail by default, so adding one keeps them easy to recognize. ## Links - [Human page](https://www.neeto.com/neetorecord/features/video-thumbnails) # Add Your Logo and Remove Branding | NeetoRecord Replace the NeetoRecord logo with your own on shared videos and remove Neeto branding and the free signup button. Available on the Pro plan. ## Overview NeetoRecord workspace branding lets you put your own logo on shared videos and remove Neeto branding. By default, shared recordings show the NeetoRecord logo at the top left, branding on the player, and a Use NeetoRecord for Free button. Pro users can upload their logo to replace the NeetoRecord logo and turn the Neeto branding off. White-label video sharing keeps attention on your company when you send demos, onboarding videos or support walkthroughs to customers. The settings live in the Admin panel under Customize branding and apply across the workspace. Custom branding is available to Pro users, and the free plan continues to show NeetoRecord branding. ## Links - [Human page](https://www.neeto.com/neetorecord/features/workspace-branding) # Control Video Viewer Permissions | NeetoRecord Choose whether viewers can download videos, read transcripts, comment, see summaries or view counts. Set rules globally or per video in NeetoRecord. ## Overview NeetoRecord gives you control over video viewer permissions, so you decide what your audience can do with a shared recording. You can allow or block downloads, transcript viewing and downloading, comments, summaries, view counts and embed code access. You can also set default playback speed and volume, and restrict embedded playback to specific domains. Set these rules globally in the Admin panel so every recording follows the same policy, then override them for individual videos with sensitive content or different audiences. For example, a training team can allow transcript downloads for internal lessons while blocking video downloads on a customer-facing demo, without changing the settings on any other recording. ## Links - [Human page](https://www.neeto.com/neetorecord/features/viewer-permissions) # Recover Discarded Recordings | NeetoRecord Discarded a recording by mistake? NeetoRecord keeps discarded recordings for 3 days, so you can download or upload them again from the desktop app. ## Overview When you discard a recording in NeetoRecord, it isn't deleted right away. The desktop app keeps discarded recordings for 3 days before they are permanently deleted, so a recording thrown away by mistake can still be saved. To get one back, open Settings in the NeetoRecord desktop app and go to the Discarded recordings tab. From there you can download the video to your computer or upload it to your workspace, and carry on as if you had never discarded it. After the 3-day window, the recording is gone for good. ## Links - [Human page](https://www.neeto.com/neetorecord/features/recover-discarded-recordings) # Roles and Permissions for Your Team | NeetoRecord Decide what each teammate can do in NeetoRecord. Use the Admin role or create custom roles with their own permissions from the Admin Panel. ## Overview NeetoRecord lets you control what each person in your workspace can do. The Admin role gives full access to all features and settings, and you can create your own roles for everyone else, each with the permissions that fit their work. Create a role from the Roles card in the Admin Panel: give it a name, choose its permissions and save it. Then assign it to team members. Changing a role's permissions updates every person who has that role, so a whole team's access can be adjusted in one place. ## Links - [Human page](https://www.neeto.com/neetorecord/features/roles-and-permissions) # Video Access Control and Password Protection | NeetoRecord Choose who can watch each NeetoRecord video: anyone with the link, a password, invited people, logged-in team members or people in your organization. ## Overview By default, anyone with the link can watch a NeetoRecord video. When a recording needs more care, you can protect it with a password, restrict it to invited people, limit it to logged-in team members, or allow only email addresses that contain specific keywords, such as your company domain. Set a default for the whole workspace from Global video access control in the Admin Panel, then change it for any single recording from its Video access control settings. A recording's own setting takes precedence over the workspace default. NeetoRecord also keeps recordings out of search engines. Watch pages, shared links, embedded players and recording request pages never appear in Google, Bing or other search results, with nothing to configure. ## Links - [Human page](https://www.neeto.com/neetorecord/features/video-access-control) # NeetoKB: Knowledge Base Software to Enhance Customer Support Free knowledge base platform for your team and customers. Create FAQs, user guides, product docs, and more with ease. ## Overview NeetoKB is a knowledge base tool that makes creating, managing, and sharing information easy, whether you need an internal knowledge base for your team or a help center for your customers. Write in rich text with drafts and version history, organize articles into nested categories, and publish on your own domain in a theme you control. Already on Zendesk, Freshdesk, Intercom, Help Scout or Zoho Desk? We'll move your articles across for free. Flat pricing, unlimited users, and every feature on the free plan. Free for unlimited users, with every feature. Pro is $300 a year, flat, for the whole team. ## Key Features - **What happens when someone looks for an answer**: Whether they arrive from your product, a support email, or a Google search, NeetoKB follows the same four steps. - **They search**: A visitor asks a question. Search reads titles, body text, and keywords to match the words customers use, not just the words you wrote. - **Search finds it anyway**: Articles match by meaning and words, so “my card got declined” still finds “Failed payments.” - **They read and rate**: The article opens on your domain and theme, with a table of contents, related articles, and helpful or not helpful voting. - **You see the gap**: Reports show searches with no results, popular articles, not-helpful votes, and URLs returning 404s. - **Write it once, and keep it right**: Draft an article, share it with a teammate, and publish when it reads well. Every save becomes a version, so you can review changes and restore earlier drafts. With 37,000+ revisions stored in NeetoKB, nothing is ever one bad edit away from gone. The typical NeetoKB article is about 210 words. Answering a question well takes less effort than most teams assume, which is why help centers often never get started. - **Where KB fits**: Four situations NeetoKB was built to fix. If one of these sounds familiar, the rest of the page shows the fix. - **The same question, ten times a week**: Support answers it in a ticket, sales answers it on a call, and nobody can point to a single URL. Write it once in NeetoKB and send the link instead. Your team can search the same articles from inside NeetoDesk and drop one into a reply without leaving the ticket. - **A help center nobody can find anything in**: Articles pile up with no shape and search keeps coming back empty. Folders and sub-folders give the collection a structure, keywords catch the words customers actually type, and the failed-searches report tells you precisely what people looked for and did not find. - **Docs that look nothing like your product**: A help center on someone else's domain, in someone else's colors, spends the trust your product just earned. Start from one of six themes, change the colors and typography, add your logo, header and footer links, and publish it on your own domain. - **A bill that grows with every invite**: Per-seat pricing quietly taxes you for asking the engineer who actually knows the answer, so they never get invited and the article never gets written. NeetoKB has unlimited users on both plans, including the free one. Pro is a flat $300 a year however many of you there are. - **Switching from somewhere else? We'll move everything for you.**: Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk — wherever you are now, we will port your knowledge base articles, categories, authors, tags, attachments, and SEO settings. The links between your own articles are rewritten to their new addresses, so the internal web of your docs still holds together. Most migrations finish in under a week. Free. - **Match your brand, and make it your own**: A help center on someone else's domain, in someone else's colors, spends the trust your product just earned. Start from one of six themes, change what you like, and publish it at docs.yourcompany.com. - **The article you wrote on Tuesday, still answering people in March**: Most people who read your help center never set out to find it. They typed their problem into Google and landed on one article. That only happens if the article carries a title, a description, and an address a search engine can make sense of, so NeetoKB gives every article all three without you thinking about it. - **Titles and descriptions**: Set the page title and meta description per article, with defaults for every other page and the keywords customers use. - **Share images**: Generate an Open Graph image per article, so links pasted in Slack or tickets arrive as a card, not a bare URL. - **Sitemap and crawling**: Keep the sitemap and robots.txt current as you publish, with a switch that controls search engine indexing. - **The searches that found nothing are your writing list**: NeetoKB records every search, every article visit, every 404, and every helpful vote, then turns them into the list of articles you have not written yet. Across NeetoKB, 72,678 searches have been run and 72% of them returned something. That last 28% is the backlog, and it is specific. - **Your knowledge base, readable by everything else**: A documented REST API serves articles, folders, authors, search, and recommendations. Ask for an article as Markdown and you get clean Markdown back, with a token count in the response header, which is exactly what a language model wants to read. Create API keys with labels and expiry dates, push events to your own systems with webhooks, or wire NeetoKB into Zapier. - **Not every knowledge base is a public one**: The same product runs your customer help center and your internal handbook. What changes is who is allowed through the door, and that is one setting. - **Public**: Anyone can read it and search engines can index it. The normal setting for a customer help center. - **Password**: One shared password in front of the whole site. Enough for a partner guide or a closed beta. - **Email keyword**: Let people with matching email keywords in. They get a one-time code and they're in. - **Private**: Signed-in members only. Nothing public, nothing indexed. This is how a team handbook runs. - **Nested categories**: Categories inside categories, so a growing library keeps a shape a reader can follow. Drag and drop to reorder either. - **Two people, one article**: Collaborative editing stops a teammate's save from quietly overwriting yours: NeetoKB tells you the article changed before you lose the work. - **Related articles**: Point an article at what a reader is likely to need next, and it appears at the end of the page instead of in a dead end. - **Organize it your way**: Folders and sub-folders, drag-and-drop reordering, tags for your team's own filing, and per-article keywords that catch the words customers search for. - **Nothing disappears by accident**: Archive an article to take it off the site without deleting it. Trash holds deleted articles for 30 days, and version history holds every draft before that. - **Links that survive a rename**: A permalink that never changes, automatic redirects from old slugs, and your own redirect rules for restructures, maintenance pages, and campaigns. - **The right article on the right page**: Recommendations match articles to the page a visitor is on, so the NeetoChat widget on your billing screen shows billing articles, not the getting-started guide. - **Read it in their language**: The admin interface ships in 37 languages, so the people writing your docs do not have to work in English to do it. - **More answers, for a lot less.**: Since 2021, teams have written more than 160K articles in NeetoKB, about 3,700 every month. The free plan comes with unlimited users and every feature. When you want the Neeto branding gone, Pro is a flat $300 a year, or $50 a month, for the whole workspace, however many of you there are. - **The questions every team asks, answered**: These are the tickets we would get if you emailed us your questions one at a time. We went ahead and closed them all. ## Frequently Asked Questions ### How much does NeetoKB cost? The Basic plan is free, with unlimited articles and unlimited users. Pro is a flat $300 a year, or $50 a month, for the whole workspace — not per user. Readers of your published knowledge base are never counted, however much traffic you get. ### Is anything held back for the paid plan? No feature is. Custom domains, themes, SEO settings, analytics, the API, webhooks and Zapier all work on the free plan. Pro removes the Neeto branding from your knowledge base, and you can cancel it anytime. See the pricing page for the full list. ### How does NeetoKB work with a helpdesk? Your support team can search NeetoKB articles from inside NeetoDesk and drop one into a ticket reply without leaving the ticket. In NeetoChat, recommendations match articles to the page a visitor is on, so the widget suggests the right article before anyone has to ask. ### Will our article URLs stay stable on NeetoKB? Yes. Every article has a permalink that never changes, and renaming an article redirects its old slug to the new one automatically. You can add your own redirect rules for restructures, maintenance pages and campaigns. When you move from another help center, we rewrite the links between your own articles to their new addresses. ### Can we take our content back out? Yes. The public API returns any article as HTML or as Markdown, along with your folders and authors, so your content is never locked in. Create an API key, and you can export your knowledge base whenever you like. ## Links - [Human page](https://www.neeto.com/neetokb) - [Pricing](https://www.neeto.com/neetokb/pricing) - [Help Docs](https://help.neetokb.com) - [Roadmap](https://roadmap.neetokb.com/product-roadmap) - [Changelog](https://roadmap.neetokb.com/changelogs) - [Email Support](mailto:support@neetokb.com) # NeetoKB Features Discover the features of NeetoKB and learn how its functionality can help streamline your processes. ## Features ### Categories & Tags Group articles under specific categories and tags to keep your knowledge base organized. ### Nested categories Create subcategories within main categories for a more structured knowledge base. ### Support for draft state Save articles as drafts before to review, edit, and make before you publish. ### Support for rich text Use rich text formatting to add bold text, lists, images, and more. ### Collaborative editing Avoid conflicts when multiple admins are editing the same article. ### Domain level redirection Redirect all your articles from old domain to the new domain. ### Social sharing Share your articles on LinkedIn, Twitter and Facebook and increase content visibility. ### Password protection Restrict the Knowledge Base site's access with a password. ### Analytics Track the performance of your knowledge base with detailed reports and analytics ## Customization ### Theme customization Customize the look of your knowledge base by choosing from various pre-designed themes. ### Basic information Personalize by editing the site name, display name, copyright, and contact information. ### Custom domain Personalize your knowledge base URL as per your business name. ## Integrations and SEO ### Keywords for articles Add keywords to improve searchability and help people find information quickly. ### SEO support Optimize your articles for search engines using built-in SEO tools. ### Zapier integration Connect NeetoKB with other apps using Zapier to automate workflows. ### Webhooks Get webhooks on specific triggers to automate your workflow. ### APIs Integrate your knowledge base with other applications and services. ## Links - [Human page](https://www.neeto.com/neetokb/features) # NeetoKB Pricing Explore NeetoKB pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Remove Neeto branding ## Highlights - Unlimited articles - Unlimited users - Keywords for articles - Categories & Tags - Nested categories - Support for draft state - Support for rich text - Collaborative editing - Domain level redirection - Social sharing - Analytics - Theme customization - Basic information - Custom domain - SEO support - Zapier integration - Webhooks - APIs # NeetoKB Support Get help with NeetoKB through the support center. ## Links - [Human page](https://www.neeto.com/neetokb/support) - [Help Docs](https://help.neetokb.com) - [Email Support](mailto:support@neetokb.com) # NeetoKB Integrations Explore NeetoKB integrations and easily connect with your favorite tools to streamline your workflow and enhance productivity. ## Content ### All Integrations ### Items #### Zapier Automate NeetoKB workflows effortlessly. #### Google Analytics Track and analyze knowledge base engagement. ## Links - [Human page](https://www.neeto.com/neetokb/integrations) # Knowledge Base Article Keywords | NeetoKB Add keywords to knowledge base articles in NeetoKB so readers find them with the terms they actually use, and set meta titles and descriptions for search. ## Overview NeetoKB lets you add keywords to every knowledge base article, so readers can find it even when their search terms don't appear in the title or body. An article about billing, for example, can also surface for pricing, invoicing, or accounting once you add those words as keywords. Keywords sit in each article's configuration next to the page title, meta description, and URL link. Support teams use them to match the vocabulary customers really type, and the same keywords help search engines understand what the article covers. The result is fewer dead-end searches in your help center and better chances of ranking in search results. ## Links - [Human page](https://www.neeto.com/neetokb/features/article-keywords) # Knowledge Base Categories and Tags | NeetoKB Organize your knowledge base with categories, nested subcategories, and tags in NeetoKB. Keep private categories hidden and help readers find answers fast. ## Overview NeetoKB gives you knowledge base categories and tags to keep a growing library of articles organized. Create a category with a name and description, add articles to it, and pick a parent category to build nested subcategories. Mark a category as private when it should stay hidden from public view. Categories shape how readers browse your help center, grouping content like Billing, Integrations, or Getting Started so people land in the right place. Tags work behind the scenes: create custom tags and attach them to articles from the article configuration to group related content across categories. Both are included on the free plan, along with unlimited articles and users. ## Links - [Human page](https://www.neeto.com/neetokb/features/categories-and-tags) # Draft Articles for Your Knowledge Base | NeetoKB Save knowledge base articles as drafts in NeetoKB, preview the draft page, and review content for accuracy and quality before you publish it to readers. ## Overview NeetoKB supports draft articles, so you can write and edit knowledge base content without publishing it right away. Save your work as a draft, keep refining it, and open the draft page with the Draft button to see exactly how it will look to readers. Drafts give writers and reviewers a safe place to check facts, fix formatting, and confirm screenshots before an article goes live. Teams use them to prepare documentation ahead of a product release or to rework an existing article while the published version stays in place. Readers only see content once it has been reviewed and published. ## Links - [Human page](https://www.neeto.com/neetokb/features/draft-articles) # Rich Text Editor for Knowledge Base | NeetoKB Write articles in the NeetoKB rich text editor. Apply bold, italic, underline, and strikethrough from the toolbar or with familiar keyboard shortcuts. ## Overview NeetoKB includes a rich text editor for knowledge base articles, so you can format help content as you write it. Select text and apply bold, italic, underline, or strikethrough from the formatting toolbar, and structure articles with lists and images so they are easy to follow. Formatting helps readers scan an article and spot what matters, such as a warning in bold or a renamed setting shown with strikethrough. Writers who prefer the keyboard can use shortcuts like Ctrl or Cmd plus B for bold, I for italic, U for underline, and Shift plus X for strikethrough, without leaving the text. ## Links - [Human page](https://www.neeto.com/neetokb/features/rich-text-editor) # Collaborative Knowledge Base Editing | NeetoKB Edit knowledge base articles together in NeetoKB. See who is viewing an article, where teammates are typing, and avoid overwriting each other's changes. ## Overview NeetoKB supports collaborative editing, so several admins can work on the same knowledge base article without overwriting each other. If a teammate has saved updates you don't have yet, NeetoKB asks you to get the latest version before your changes go through. While you work, NeetoKB shows the profile icons of everyone viewing the same article, and highlights a teammate's name where their cursor is placed. Support and documentation teams use this to divide up long articles, review each other's edits, and avoid conflicting versions of the same page. Since the free plan includes unlimited users, the whole team can take part. ## Links - [Human page](https://www.neeto.com/neetokb/features/collaborative-editing) # Knowledge Base Domain Redirect | NeetoKB Redirect every NeetoKB knowledge base URL to a new domain with domain level redirection. Full paths are preserved, so old links still reach the right page. ## Overview NeetoKB offers domain level redirection, which sends every visitor from your knowledge base domain to a new domain of your choice. You add the source and destination in the Redirections section of the Admin panel, and all your article URLs start pointing to the new location. The full path is preserved, so a link to yoursite.neetokb.com/articles/how-to-reset-your-password lands on the same path at your new domain. That matters when you move documentation to another platform or domain: bookmarks, links in emails, and pages already indexed by search engines keep working instead of returning errors. ## Links - [Human page](https://www.neeto.com/neetokb/features/domain-level-redirection) # Share Knowledge Base Articles Socially | NeetoKB Turn on social sharing in NeetoKB so readers can post knowledge base articles to LinkedIn and X, and add a Facebook app ID to include Facebook sharing too. ## Overview NeetoKB lets readers share knowledge base articles on social media with one click. Turn on Share on social media in the Admin panel and every article shows sharing options for LinkedIn and X. Add your Facebook app ID if you also want a Share on Facebook button. Social sharing helps useful articles travel beyond your help center. Customers can pass a how-to guide to a colleague, and your team can promote release notes or tutorials on the channels your audience already follows. Each share brings new readers back to your knowledge base and adds visibility to your content. ## Links - [Human page](https://www.neeto.com/neetokb/features/social-sharing) # Knowledge Base Search Analytics | NeetoKB Track popular and failed searches in your knowledge base with NeetoKB search analytics. See top keywords by date range and find content gaps to fill. ## Overview NeetoKB includes knowledge base search analytics that show what readers are looking for. The Reports page lists the most popular search keywords along with how often each was searched, and you can filter by any date range or open the full list for more detail. A failed searches report sits alongside it, showing queries that returned no results. Support teams use these reports to spot trends, see which topics customers ask about most, and find gaps where an article is missing or uses different words than readers do. Writing or updating articles based on this data means more people find answers on their own. ## Links - [Human page](https://www.neeto.com/neetokb/features/search-analytics) # Knowledge Base Theme Customization | NeetoKB Customize your knowledge base theme in NeetoKB. Apply a ready-made system theme, or clone one and edit its look or source code to match your brand. ## Overview NeetoKB offers knowledge base theme customization, so your help center can match your brand. Start with a system theme that the NeetoKB team keeps up to date and apply it in one click, or clone it to create a custom theme you can change freely. Custom themes can be edited, cloned, deleted, and applied. Use the Customize tab to adjust the look and feel, or open the Advanced tab to edit the source code directly for complete control over layout and colors. Teams use this to keep a consistent visual style across their website and documentation, so readers know they are in the right place. ## Links - [Human page](https://www.neeto.com/neetokb/features/theme-customization) # Knowledge Base Custom Domain | NeetoKB Host your NeetoKB knowledge base on your own domain, like docs.yourbusiness.com. Add a CNAME record, validate it, and get auto-renewed SSL certificates. ## Overview NeetoKB lets you host your knowledge base on a custom domain, so readers visit an address like docs.yourbusiness.com instead of a NeetoKB subdomain. Add the domain in the Admin panel, copy the CNAME record to your DNS provider, and click Validate. An ALIAS record works when a provider does not allow CNAME on the root domain. NeetoKB emails you once the domain is validated and renews its SSL certificate automatically. Your existing NeetoKB link keeps working alongside the new one, and you can switch back to the default domain at any time. A branded domain makes your help center feel like part of your product and builds trust with customers. ## Links - [Human page](https://www.neeto.com/neetokb/features/custom-domain) # Knowledge Base SEO | NeetoKB Get articles found on Google with NeetoKB knowledge base SEO. Indexing is on by default, with meta titles, descriptions, and keywords for every article. ## Overview NeetoKB is built for knowledge base SEO, so your support articles can appear in Google and other search engines. Search engine indexing is turned on by default for public knowledge bases, and you can control crawling from the Search Engine Optimization settings in the Admin panel. For each article, set a page title, meta description, keywords, and a readable URL link that shape how it shows up in search results. Many customers search Google before they contact support, so indexed articles answer questions earlier and reduce tickets. If a knowledge base should stay internal, make it private and search engines will not index it. ## Links - [Human page](https://www.neeto.com/neetokb/features/seo) # Knowledge Base Zapier Integration | NeetoKB Connect NeetoKB to thousands of apps with the Zapier integration. Build Zaps without code to automate knowledge base workflows using a NeetoKB API key. ## Overview The NeetoKB Zapier integration connects your knowledge base to thousands of other apps without writing code. You build automated workflows, called Zaps, where one app acts as the trigger and sends data to one or more actions in other apps automatically. Each Zap runs in the background once it is turned on. To get started, create an API key for Zapier from the Integrations section of the NeetoKB Admin panel and use it to connect your Zapier account. Teams use Zaps to automate day-to-day tasks, such as moving knowledge base data into the tools they already use for communication, tracking, or reporting. Setup takes minutes and needs no developer time. ## Links - [Human page](https://www.neeto.com/neetokb/features/zapier-integration) # Knowledge Base Webhooks | NeetoKB Use NeetoKB webhooks to send knowledge base event data to your own endpoint in real time, and connect it to CRMs, Slack alerts, and internal systems. ## Overview NeetoKB webhooks send data to your application automatically whenever specific knowledge base events occur. Instead of repeatedly checking for updates, your system gets a POST request with the event payload the moment something happens, which keeps connected tools current without extra polling code. Add a webhook from the Admin panel by entering your endpoint, choosing the events to subscribe to, and optionally setting a secret to verify that requests come from NeetoKB. Developers use webhooks to sync data with CRMs and internal systems, send custom alerts to tools like Slack, or trigger automated workflows. Payloads start flowing as soon as the webhook is saved. ## Links - [Human page](https://www.neeto.com/neetokb/features/webhooks) # Knowledge Base API | NeetoKB Use the NeetoKB REST API to create, update, and search knowledge base articles, list categories, and manage team members from your own applications. ## Overview NeetoKB provides a knowledge base API so you can work with your help center content from your own applications. The REST API follows standard conventions, returns JSON responses, and authenticates each request with your workspace subdomain and an API key that you generate in NeetoKB. Endpoints let you list, create, get, and update articles, upload attachments, list authors and categories, search articles, fetch recommended articles, and manage team members. Developers use the API to publish documentation from their own tools, show help content inside a product, or keep articles in sync with other systems. Clear rate limits and standard HTTP response codes make integrations predictable. ## Links - [Human page](https://www.neeto.com/neetokb/features/api) # Free Helpdesk Software & Freshdesk Alternative | NeetoDesk NeetoDesk is a free Freshdesk alternative. Turn support emails into tickets, automate routing and SLAs, and give customers a portal. Free for ten agents. ## Overview NeetoDesk is customer support software, a help desk and ticketing system that keeps every customer question organized, assigned to the right person, and answered before its deadline slips. Your team sees every conversation in one place, while customers can track their own requests in a customer portal and find answers in your knowledge base. Already on Freshdesk, Zendesk, or Help Scout? We'll move your entire history across for free. For support teams that want every feature on every plan, and only pay for the people who reply. Free for your first 10 agents. Then $30 per user, per year. ## Key Features - **The help desk that support teams actually switch to.**: More than 1.7K businesses have run their support on NeetoDesk, many of them bringing their entire Freshdesk or Help Scout history along. None of them pay per ticket, and their first ten agents cost nothing. - **What happens when a customer asks for help**: Whether a customer contacts you by email, ticket form, or through your customer portal, NeetoDesk follows the same four steps. - **Every email becomes a ticket with an owner and a status**: Connect Gmail, Outlook, or your existing email service. Each incoming message opens a ticket that you can assign, prioritize, and track, so nothing sits in a shared inbox waiting for someone else to pick it up. The entire conversation stays together, and NeetoDesk warns you when a teammate is already typing a reply to the same ticket. - **Where NeetoDesk fits**: Four situations NeetoDesk was built to fix. If one of these sounds familiar, the rest of the page shows the fix. - **Move from Freshdesk without losing your ticket numbers**: Changing helpdesks usually means leaving your history behind or paying someone to move it. We handle the migration for you at no cost, and your tickets keep their original Freshdesk numbers, gaps included. When a customer writes in about ticket #4021, it's still ticket #4021. - **Answer with a help article without leaving the reply**: Your team probably answers the same questions again and again. Instead, search your help articles while writing a reply, preview the right article, and insert it. The customer receives the article title, a short description, and a link to read it in full. - **Let customers check their own tickets**: Customers email to ask where their request stands, which means more replies for your team to write. The customer portal gives them somewhere to look instead. They sign in with a one-time code, see every ticket they have raised, read the whole conversation, reply, and close or reopen a ticket themselves. - **Automate who gets each ticket and when it's due**: Set rules that run when a ticket arrives or changes: assign it to a team, set a priority, or send a notification. Distribute new tickets around the team in turns, or assign each one to the person with the fewest open tickets. Response and resolution deadlines (SLAs) respect your business hours, and you get a warning before one is missed instead of a report afterwards. - **Connect your AI assistant to your tickets**: Use NeetoDesk with Claude, Cursor, GitHub Copilot, or Windsurf through MCP. Ask questions in plain English, and the assistant can read tickets, summarize long conversations, draft replies, and pull reports without you copying anything out of NeetoDesk. - **Organize it your way**: Custom fields, filtered views, tags, saved replies, bulk edits, and keyboard shortcuts. - **Reports that answer questions**: See team and individual performance, response times, ticket volume over time, and customer satisfaction. - **Email under your control**: Reply from your own email, use custom signatures, auto-archive emails, and block or allow entire domains. - **Satisfaction surveys**: A short survey goes to the customer automatically when you close their ticket. - **Security and access**: SSO, two-factor authentication, audit logs, custom roles, IP restrictions, and your own custom domain. - **Spam handling**: Automatic filters, one click to block a sender, and a spam view that clears itself after 30 days. - **Mobile apps**: Native iOS and Android apps, so your team can respond even when they're away from their desks. - **Cross-team handover**: Hand a ticket to another team with the entire conversation attached. - **Import and export**: Bulk import customers when you're getting started, and export your data when you need it. - **Good software works alone. Great software works together.**: Bring everything together. From communication to collaboration, NeetoDesk integrates seamlessly with the tools you already use, making your entire support system faster, smarter, and more connected. - **Support is a company-wide job**: Only the people who reply to customers count as agents. Everyone else you invite joins free: engineers, designers, finance, anyone whose input a ticket might need. Give them access to the tickets they should see, and they can read the history and leave private notes for the agent handling it. - **Free for your first ten agents**: The first ten agents are free. After that, Pro is $30 per user per year when billed annually, or $5 per user per month when billed monthly. Every feature described on this page is available on both plans. Nothing is locked behind a higher tier. - **The questions every switcher asks, resolved**: These are the 22 tickets we'd get if you emailed us your questions one by one. We went ahead and closed them all. ## Frequently Asked Questions ### What happens to our knowledge base? Freshdesk keeps the knowledge base inside the helpdesk. In Neeto, they're separate products: NeetoDesk for tickets and NeetoKB for articles. We move your articles into NeetoKB at no cost, keeping categories, authors, tags, and SEO settings. Once they're there, your team can insert any article into a ticket reply. ### Does it work with the mailbox we already use? Yes. Connect Gmail, Outlook, or your existing email service, and every incoming message opens a ticket. Your team replies from your own address, and replies also appear in your mailbox's Sent folder. ### Is automation limited on the free plan? No. Automation rules are unlimited on both plans, and approvals, task checklists, SLAs, and per-team permissions are included too. Every feature on this page is available on the free plan. ### What happens when we pass ten agents? The first ten agents stay free. Each agent after that is $30 per user per year when billed annually, or $5 per user per month when billed monthly. Only agents who reply to customers count; everyone else you invite joins free. ### Can customers see their own tickets? Yes. The customer portal lets customers sign in with a one-time code, see every ticket they have raised, read the whole conversation, reply, and close or reopen a ticket themselves. It runs at your own web address with your branding. ### Is NeetoDesk really free? Yes. NeetoDesk is free for your first ten agents, with every feature included: automation, SLAs, the customer portal, integrations, and the API. After that, Pro is $5 per user per month, or $30 per user per year. Only agents who reply to customers count; everyone else joins free. ### How is NeetoDesk different from Freshdesk? Freshdesk charges $19 to $89 per agent per month, and features such as round robin routing, satisfaction surveys, and audit logs sit on its higher plans. NeetoDesk includes every feature on every plan, is free for up to ten agents, and moves your Freshdesk history across for free, keeping your original ticket numbers. ### Can you migrate us from Zendesk or Help Scout? Yes. We move your tickets, customers, and history at no cost, using the same process as a Freshdesk migration: a test run you review first, then a switchover on the date you choose. ### Can NeetoDesk replace our shared inbox? Yes. Connect your support address, and every email becomes a ticket with an owner, a status, and a priority. NeetoDesk warns you when a teammate is already replying, and the whole conversation stays in one place instead of scattered across inboxes. ### Does NeetoDesk have an API and AI integrations? Yes. NeetoDesk has a documented REST API, a command line tool, and an MCP server, all on the free plan. Through MCP, assistants such as Claude, Cursor, GitHub Copilot, and Windsurf can read tickets, summarize conversations, draft replies, and pull reports. ### Is there a mobile app? Yes. Native iOS and Android apps let your team see and reply to tickets when they're away from their desks. ## Links - [Human page](https://www.neeto.com/neetodesk) - [Pricing](https://www.neeto.com/neetodesk/pricing) - [Help Docs](https://help.neetodesk.com) - [Roadmap](https://roadmap.neetodesk.com/product-roadmap) - [Changelog](https://roadmap.neetodesk.com/changelogs) - [Email Support](mailto:support@neetodesk.com) # Every feature you'd expect. Plus the ones you wouldn't. Discover the features of NeetoDesk and learn how its functionality can help streamline your processes. ## Every conversation in one queue ### Mailboxes Connect Gmail, Outlook, or any IMAP/SMTP inbox. ### Ticket forms Custom forms that drop straight into your queue. ### Cross-workspace ticket move Send a ticket to a different team without losing context. ### Threaded email replies Conversations sync as full threads, ordered the way the email actually happened. ### Read receipts Know when your reply landed. ### Collision detection Stop two agents from replying to the same ticket. ### Merge tickets Combine duplicates into one resolution. ### Ticket activity log Every change, every assignment, in order. ### Mobile app Your queue, on iOS and Android. ## They write the ticket. They close it too. ### Customer portal Customers sign in to file, view, reply, close, and reopen their own tickets. ### Knowledge base Searchable articles your customers find without asking. ### Customer Satisfaction Survey Configurable survey that fires after a ticket is actually resolved. ## Shape tickets to how your team works ### Custom ticket fields Capture what you need: order ID, plan tier, anything. ### Canned responses Reuse what you write often. ### Custom views Slice the queue however your team thinks. ### Ticket tags Organize, filter, find later. ### Customer tags Segment customers without leaving the ticket. ### Companies B2B grouping for accounts with multiple contacts. ### Private notes Internal context, never visible to the customer. ### Bulk actions Update many tickets at once. ### Keyboard shortcuts Cmd + / on Mac, Ctrl + / on Windows. ## Unlimited automation, without the meter ### Unlimited automation rules Trigger anything on anything. No quota. ### Round robin routing Distribute tickets evenly across the team. ### Load balancing routing Distribute by current workload, not just turn-order. ### Business hours SLAs and routing respect when your team is actually around. ### SLA reminders & escalations Get warned before you miss a deadline. ### Approvals Required sign-offs before actions complete. ### Task lists Sub-actions tracked inside a ticket. ### Groups Assign tickets to teams, not just individuals. ### Analytics Reports on agent load, response times, satisfaction. ## Your email, under your control ### Send from custom email domain Replies come from support@example.com, not us. ### Custom Reply-To address Route replies to a different inbox if you want. ### Automatic BCC Archive every outgoing reply to your own address. ### Reply signature Per-agent, with variables. ### Reply salutation customization "Hey Sarah" instead of "Dear Customer". ### Footer for email replies Your terms, your unsubscribe link, your branding. ### Allow / Reject email domains Auto-block or auto-allow at the domain level. ### Email notifications Updates on ticket activity, your way. ## Bring your data in. Take it out. ### Bulk customer import Bring your existing data over in one go. ### Export Take your data with you whenever. ## Security. The stuff IT actually asks about. ### Single Sign-On (SSO) SAML, OIDC, your IdP. ### Audit logs Every admin action, every change, time-stamped. ### Custom domain Run NeetoDesk on help.example.com. ### Custom roles and permissions Build roles that match your org chart. ### Google Sign-in For the rest of the team. ### Apple Sign-in For the Mac crowd. ### Login via OTP One-time codes, no password reuse. ### SSL encryption Default. Not an upgrade. ### Two-factor authentication An extra layer beyond the password. ## Plays nice with the rest of your stack ### GitHub Convert tickets into GitHub issues. ### Linear Tickets become Linear issues. Engineering sees what support sees. ### Slack Ticket alerts and replies in your channels. ### Zapier Wire NeetoDesk into anything Zapier supports. ### NeetoPlanner Tickets become tasks in your project board. ### NeetoEngage Start a private note with fr to add the customer's request to NeetoEngage, as a new feature request or a vote on an existing one. ### Google Sheets Sync ticket data to a sheet. ### CallerDesk Phone support tied to your ticket flow. ### Webhooks Fire on any trigger, hit any endpoint. ### API + Documentation Full REST API. Documented. In the free plan. ## When you need us ### Live chat support Real humans, not bots. ### Email support Reach us by email any time. ### Slack support Join our community Slack for the fastest replies. ## Links - [Human page](https://www.neeto.com/neetodesk/features) # NeetoDesk Pricing Explore NeetoDesk pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $30/user/year - Remove Neeto branding ## Highlights - First 10 agents are FREE - Unlimited users - Unlimited tickets - Unlimited automation rules - Mobile App for iOS & Android ## Ticket Management - Mailboxes - Ticket forms - Threaded email replies - Cross-workspace ticket move - Read receipts - Collision detection - Merge tickets - Ticket activity log ## Self Service - Customer portal - Knowledge base - Customer Satisfaction Survey ## Ticket Customization - Custom ticket fields - Canned responses - Custom views - Ticket tags - Customer tags - Companies - Private notes - Bulk actions - Keyboard shortcuts ## Automation - Unlimited automation rules - Round robin routing - Load balancing routing - Business hours - SLA reminders & escalations - Approvals - Task lists - Groups - Analytics ## Email - Send from custom email domain - Custom Reply-To address - Automatic BCC - Reply signature - Reply salutation customization - Footer for email replies - Allow / Reject email domains - Email notifications ## Data Import & Export - Bulk customer import - Export ## Integrations - GitHub - Linear - Slack - Zapier - NeetoPlanner - NeetoEngage - Google Sheets - CallerDesk - Webhooks - API + Documentation - MCP and CLI # NeetoDesk Support Get help with NeetoDesk through the support center. ## Links - [Human page](https://www.neeto.com/neetodesk/support) - [Help Docs](https://help.neetodesk.com) - [Email Support](mailto:support@neetodesk.com) # NeetoDesk Mobile App Stay connected with the NeetoDesk mobile app. Access all features on the go and manage your work anytime, anywhere with ease. ## Content NeetoDesk Mobile App: Access the NeetoDesk on the Go Stay connected with the NeetoDesk mobile app. Access all features on the go and manage your work anytime, anywhere with ease. Stay connected on the go with NeetoDesk mobile app. Respond to tickets, access customer information, and keep your support team productive wherever you are. ### NeetoDesk Mobile App Provide support on the go with NeetoDesk mobile app. Respond to tickets, access customer information, and keep your support team productive wherever you are. ## Features ### Manage all your tickets with ease. NeetoDesk app allows you to view and manage all your support tickets at one place. No more switching between different platforms, everything you need is right at your fingertips. Stay organized and respond quickly to customer inquiries without missing a beat. ### Quickly capture ticket details & more Easily add and capture important ticket details with just a few taps. Whether it's a new issue or an update to an existing ticket, you can quickly input relevant information and ensure nothing is overlooked. ### Provide instant support as mails or notes Deliver timely assistance with real-time push notifications. Get alerts for new tickets, updates, and customer messages, allowing you to respond immediately. With NeetoDesk, you can provide instant support to your customers, ensuring their needs are met as quickly as possible. ## Links - [Human page](https://www.neeto.com/neetodesk/mobile) # NeetoDesk Integrations Explore NeetoDesk integrations and easily connect with your favorite tools to streamline your workflow and enhance productivity. ## Content ### All Integrations ### Items #### Slack Ticket alerts where your team already lives. #### GitHub Turn tickets into issues. Close the loop when the bug ships. #### Linear Tickets become Linear issues. Engineering sees what support sees. #### Zapier Wire NeetoDesk into anything else you use. #### Google Sheets Push ticket data into a sheet. For the reports your BI team won't build. #### NeetoPlanner Tickets become tasks in your project board. #### NeetoEngage Start a private note with fr to add the customer's request to NeetoEngage as a feature request or a vote. #### CallerDesk Phone support that lands in the same queue as everything else. #### Webhooks Fire on any trigger. Hit any endpoint. #### API + Documentation Full REST API. Documented. In the free plan. ## Links - [Human page](https://www.neeto.com/neetodesk/integrations) # Shared Mailboxes for Customer Support | NeetoDesk Set up shared mailboxes in NeetoDesk so every email to support, billing or HR becomes a ticket. Connect Gmail, Outlook or your own domain. ## Overview Shared mailboxes in NeetoDesk turn every email sent to a support address into a ticket. Agents reply from inside NeetoDesk, and the customer gets the answer as a normal email. You can create as many mailboxes as you need, each with its own address and reply settings. Teams often set up one mailbox per department, such as support@, billing@ or hr@, so requests land in the right queue from the start. Each mailbox comes with a NeetoDesk-provided address, and you can also connect your own address from Gmail, Outlook or a custom domain. Replies can show the workspace name, the agent's name or a custom sender name. ## Links - [Human page](https://www.neeto.com/neetodesk/features/shared-mailboxes) # Support Ticket Forms for Your Help Desk | NeetoDesk Build support ticket forms in NeetoDesk with custom fields, share them by link, QR code or embed, and turn each submission into a ticket. ## Overview Support ticket forms in NeetoDesk let customers submit a request without writing an email. Every submission creates a ticket, and you choose which ticket fields appear as questions, including any custom fields you have created. Email, title and description are always required, so each ticket has what agents need to start. Use separate forms for bug reports, refund requests or onboarding help, and ask for order numbers, plan names or device details up front. Each form gets its own web address, which also works on your custom domain. You can share the link, generate a QR code, embed the form on your website, prefill answers, or add a submit-a-ticket link to your NeetoKB menu. Turn off the Active toggle to stop new submissions. ## Links - [Human page](https://www.neeto.com/neetodesk/features/ticket-forms) # Threaded Email Replies for Help Desk Tickets | NeetoDesk Turn on threaded email replies in NeetoDesk so each reply email includes the last few messages as collapsed history for added context. ## Overview Threaded email replies in NeetoDesk add conversation history to the emails your team sends. By default, a reply email contains only the new comment. With the Send comment email as thread setting turned on, each email also includes the last few replies as collapsed content, the way Gmail and other mail clients display a thread. This helps when customers, CC'd colleagues or other mentioned parties read a reply without the earlier messages in front of them. They can expand the quoted history to see what the reply is answering instead of searching their inbox. Admins turn the setting on once under General, Tickets in the Admin Panel, and it applies to all comment emails. ## Links - [Human page](https://www.neeto.com/neetodesk/features/threaded-email-replies) # Move Tickets Between Workspaces | NeetoDesk Move tickets between workspaces in NeetoDesk to hand a conversation to another team. The description, replies, notes and attachments move with the ticket. ## Overview NeetoDesk lets you move tickets between workspaces when a conversation belongs with another team in your organization. Open the ticket, choose Move to another workspace from the More menu, and pick the destination. The description, replies, notes and attachments always move, so the receiving team has the context it needs to help the customer. This is useful when a customer writes to general support about a billing or sales question, or when separate products run in separate workspaces. Status, category, assignee, group, tags and custom fields carry over when a matching value exists in the destination workspace. The activity log, followers, tasks, approvals, drafts and CC addresses stay behind, so check those before handing the ticket off. ## Links - [Human page](https://www.neeto.com/neetodesk/features/move-tickets-across-workspaces) # Email Read Receipts for Support Tickets | NeetoDesk See when customers read your replies with NeetoDesk read receipts, tracked through the customer portal and email opens, so you know when to follow up. ## Overview Read receipts in NeetoDesk show whether a customer has seen a reply your team sent. A reply is marked as seen when the customer opens the ticket in the customer portal, or when their email client loads a small tracking pixel in the notification email. A green double-check icon appears on the reply, and hovering over it shows when it was first seen. Agents use this to decide when to follow up. If a customer has not opened a fix you sent, a nudge makes sense. If they read it days ago and went quiet, the ticket may be ready to close. Read receipts are a guide rather than proof, since spam scanners, CC recipients and privacy settings can affect the pixel. Admins turn the feature on under the Tickets settings. ## Links - [Human page](https://www.neeto.com/neetodesk/features/read-receipts) # Ticket Collision Detection for Agents | NeetoDesk NeetoDesk ticket collision detection alerts agents when a teammate is already working on or has replied to a ticket, preventing conflicting replies. ## Overview Ticket collision detection in NeetoDesk alerts agents when someone else is already working on the same ticket. If a teammate is engaged with a ticket, or has already responded to it, NeetoDesk tells you before you send your own reply. Collisions are common on busy queues where several agents pick from the same list, or when a shared inbox gets a burst of urgent requests. Without a warning, two agents can send different answers, or take conflicting actions on the same ticket, and confuse the customer. With agent collision alerts, the second agent can step back and move to another ticket, so customers get one clear response and no work is duplicated. ## Links - [Human page](https://www.neeto.com/neetodesk/features/collision-detection) # Merge Duplicate Support Tickets | NeetoDesk Merge duplicate tickets in NeetoDesk to combine repeat requests into one conversation, regardless of priority, category or assignee, and reply only once. ## Overview NeetoDesk lets you merge duplicate tickets into a single ticket so your team handles the request only once. You can merge tickets regardless of their priority, category or assigned agent, and the ticket you merge into keeps its original attributes. Duplicates happen when a customer emails twice, follows up from a different thread, or submits a form after already writing in. To combine them, select the tickets in the Tickets list, choose Merge Tickets from the Take Action menu, and enter the number of the ticket to merge into. Agents then work from one conversation, and customers stop receiving separate replies about the same issue. ## Links - [Human page](https://www.neeto.com/neetodesk/features/merge-tickets) # Ticket Activity Log and Audit Trail | NeetoDesk The NeetoDesk ticket activity log records every action on a ticket and every email sent, including automation replies, SLA escalations and CSAT surveys. ## Overview The ticket activity log in NeetoDesk keeps a complete history of every action taken on a support ticket. Choose Show activities from the ticket menu, and each change appears in the conversation in chronological order, between the replies. This gives you an audit trail of how the ticket moved toward resolution. The log also records every email NeetoDesk sends about the ticket, including automation replies, SLA escalation emails, customer satisfaction surveys and delivery failure alerts. Each entry shows the recipient, the time sent and the message text, with an option to view the original email. Failed sends appear in red, so team leads can confirm what a customer actually received and spot where a ticket stalled. ## Links - [Human page](https://www.neeto.com/neetodesk/features/ticket-activity-log) # Knowledge Base Software for Help Desks | NeetoDesk Pair NeetoDesk with a knowledge base so customers find answers on their own, and link your ticket forms from the help center menu for everything else. ## Overview A knowledge base gives your customers a place to find answers before they contact support. NeetoDesk works with NeetoKB, Neeto's help center tool, so you can publish self-service articles for common questions and keep them close to your ticketing workflow and your support team. Self-service support reduces repeat tickets about password resets, setup steps or billing questions, and frees agents for issues that need a person. When an article does not solve the problem, NeetoKB lets you add a submit-a-ticket form link to your help center header or footer, so the request lands in NeetoDesk with the details your team needs. If you are moving from another help desk, Neeto can bring your existing articles with you. ## Links - [Human page](https://www.neeto.com/neetodesk/features/knowledge-base) # Customer Satisfaction (CSAT) Surveys | NeetoDesk Send a customer satisfaction survey from NeetoDesk when a ticket is closed. Customers rate support as Great, Okay or Not Good and can add a comment. ## Overview The customer satisfaction survey in NeetoDesk asks customers how they felt about the support they received. It is sent once an agent closes a ticket, and customers answer with one of three ratings: Great, Okay or Not Good. It gives you a direct read on satisfaction for every resolved ticket. You set up the CSAT survey from the Admin Panel. Give it a name, write the question, rename each rating, add a thank-you message and choose whether customers can leave a comment. A preview shows what customers will see. Support managers use the responses to spot unhappy customers early, recognize agents who get consistent praise, and find ticket types that leave people dissatisfied. Each survey email is also recorded in the ticket's activity log. ## Links - [Human page](https://www.neeto.com/neetodesk/features/customer-satisfaction-survey) # Custom Ticket Fields for Your Help Desk | NeetoDesk Add custom ticket fields in NeetoDesk to capture order IDs, plans or product areas, and make fields mandatory at ticket creation or before closing. ## Overview Custom ticket fields in NeetoDesk let you track the details that matter to your team on every ticket. Create a field from the Admin Panel, give it a name, pick a field type and add conditions if needed. Fields appear on the ticket details page and in the form agents use to create tickets. Teams use custom fields for order numbers, subscription plans, product areas or affected versions, which makes tickets easier to sort and report on. You can make a field mandatory when an agent creates a ticket from the dashboard, or when a ticket is closed, so it cannot be closed until the value is filled in. The same fields can be added to ticket forms so customers provide the information when they write in. ## Links - [Human page](https://www.neeto.com/neetodesk/features/custom-ticket-fields) # Canned Responses for Help Desk Agents | NeetoDesk Save canned responses in NeetoDesk for common questions, control who can use them, and insert them from the reply window instead of retyping answers. ## Overview Canned responses in NeetoDesk are saved replies for questions your team answers again and again. Instead of typing the same explanation each time, an agent opens the canned responses icon in the reply window and inserts the right answer in a few clicks. Support teams keep saved replies for password resets, refund policies, shipping timelines and first-touch acknowledgments. Admins create each canned response with a name and description, set availability to control who can use it, and toggle it active or inactive. A canned response can also include actions that run when it is used. The result is faster replies and consistent answers across agents, especially for new team members. ## Links - [Human page](https://www.neeto.com/neetodesk/features/canned-responses) # Custom Ticket Views and Filters | NeetoDesk Create custom ticket views in NeetoDesk with your own filter conditions and sort order, and share them with all agents or keep them private to yourself. ## Overview Custom views in NeetoDesk show a filtered list of tickets based on conditions you define. Each view has a name, filter conditions and a sort order, and it appears below the default views in the Tickets section. Tickets that match the conditions show up in the view automatically. Agents use custom ticket views to focus on the work that is theirs, such as urgent tickets from enterprise customers, unassigned billing requests or tickets tagged for a product launch. Under Availability, choose Myself to keep a view private, or All agents to share it with the whole team. Team leads often create shared views so everyone works from the same queue definitions. ## Links - [Human page](https://www.neeto.com/neetodesk/features/custom-views) # Ticket Tags for Organizing Support | NeetoDesk Label tickets with tags in NeetoDesk to group related issues and use those tags in automation rules and business workflows to route and manage tickets. ## Overview Ticket tags in NeetoDesk let you label tickets so related issues are easy to find and act on. Admins create tags with a name and description, and agents add them from the Tags option on the ticket details page in a couple of clicks. Teams tag tickets by topic, such as bug, feature request, refund or outage, to see patterns and group similar work. Tags can also be used in business rules to manage the ticket workflow, so a tag like VIP or escalation can trigger routing or other automated steps. Tagging tickets consistently makes it easier to filter the queue and build views around the issues that matter. ## Links - [Human page](https://www.neeto.com/neetodesk/features/ticket-tags) # Customer Tags for Support Teams | NeetoDesk Use customer tags in NeetoDesk to label customers as VIP, trial or enterprise, so agents see who they are helping and can organize support around it. ## Overview Customer tags in NeetoDesk let you label the people who contact support, not just their tickets. Admins create tags with a name and description, and agents apply them from the Tags option on a customer's detail page, so the label follows the customer across tickets. Support teams tag customers as VIP, enterprise, trial, partner or at-risk so every agent sees the right context before replying. Tags give you flexible ways to organize your support workflow around who the customer is. Combined with ticket tags and companies, customer tags help you give priority accounts the attention they need and keep track of customer segments. ## Links - [Human page](https://www.neeto.com/neetodesk/features/customer-tags) # Company Accounts for B2B Support | NeetoDesk Group customers by company in NeetoDesk to see every ticket, note and history for an account in one place. Link customers automatically by email domain. ## Overview Companies in NeetoDesk group customers from the same organization, so agents can see all tickets, notes and history for an account in one place. This is built for B2B support, where one client may have many people contacting your team. Create a company with just a name, and optionally add a description and one or more email domains. When you add a domain, anyone who writes in from a matching address is linked to that company automatically. If matching customers already exist, NeetoDesk shows how many it found and lets you add them all at once. You can also assign a customer to a company manually from their profile, with or without a domain. ## Links - [Human page](https://www.neeto.com/neetodesk/features/companies) # Private Notes on Support Tickets | NeetoDesk Add private notes to tickets in NeetoDesk to share internal context, troubleshooting steps and handoff details with your team. Customers never see them. ## Overview Private notes in NeetoDesk let agents add comments to a ticket that customers never see. They sit alongside the conversation, so internal context stays attached to the ticket instead of getting lost in a chat app or a separate email thread. Agents use internal notes to record troubleshooting steps, summarize what they have already tried, flag account details, or ask a teammate for input before replying. When a ticket changes hands between shifts or teams, the next agent can read the notes and pick up without asking the customer to repeat themselves. ## Links - [Human page](https://www.neeto.com/neetodesk/features/private-notes) # Bulk Actions on Support Tickets | NeetoDesk Use bulk actions in NeetoDesk to update many tickets at once. Merge tickets, reassign agents, change status, mark spam or move tickets to trash in one go. ## Overview Bulk actions in NeetoDesk let you update many tickets at once instead of opening each one. Select the tickets in the Tickets tab, click Take Action, and choose what to apply from the dropdown. The change goes to every selected ticket in a single step. Available actions include merging tickets, changing the assigned agent, updating status, reporting spam and moving tickets to trash. Teams use bulk ticket updates to reassign a queue when an agent is out, close a batch of resolved tickets after an outage, or clear a wave of spam. It keeps queue cleanup quick, so agents spend their time on customer replies. ## Links - [Human page](https://www.neeto.com/neetodesk/features/bulk-actions) # Round Robin Ticket Assignment | NeetoDesk Assign tickets round robin in NeetoDesk so new tickets rotate evenly across available agents, skipping anyone away. Scope rotation to a single group. ## Overview Round robin ticket assignment in NeetoDesk distributes new tickets evenly across your team. Each incoming ticket goes to the next available agent in sequence, and agents who are unavailable are skipped. With three agents where one is away, tickets alternate between the other two. You set it up as an automation rule that runs when a ticket is created and uses the Assign Agents, Round Robin action. To rotate tickets only within a team, such as billing or tier two, add a rule that assigns the group first and place it above the round robin rule. Automatic ticket rotation keeps workloads fair and means no new ticket waits for someone to pick it up. ## Links - [Human page](https://www.neeto.com/neetodesk/features/round-robin-ticket-assignment) # Load Balanced Ticket Routing | NeetoDesk Route tickets by workload in NeetoDesk. Load balanced assignment gives each new ticket to the available agent with the fewest new and open tickets. ## Overview Load balanced ticket routing in NeetoDesk assigns each new ticket to the available agent with the lightest workload. An agent's workload is the total number of new and open tickets assigned to them, so the person with the fewest active tickets gets the next one. This works well when tickets take different amounts of time to resolve and a strict rotation would overload some agents. You set it up as an automation rule with the Assign Agents, Load Balanced action. To balance within a team, add a rule that assigns the group first and place it above the load balancing rule. Workload-based assignment keeps queues even without a manager assigning tickets by hand. ## Links - [Human page](https://www.neeto.com/neetodesk/features/load-balanced-ticket-routing) # Business Hours for Your Help Desk | NeetoDesk Set help desk business hours in NeetoDesk with time zones, working hours and holidays, then use them in SLA policies, views, automation rules and groups. ## Overview Business hours in NeetoDesk define when your support team is working. Admins create a schedule by choosing a time zone, setting working hours and adding holidays, and can create more than one schedule, for example one per region or team, to match how support is actually staffed. Business hours shape the rest of your setup. Views, automation rules and reports can be based on them, and SLA timers count only working time, so a ticket that arrives on Friday evening is not marked late over the weekend. You can attach a schedule to a group, which suits teams in different regions or with different shifts, such as a daytime support team and a separate weekend team. ## Links - [Human page](https://www.neeto.com/neetodesk/features/business-hours) # SLA Management with Reminders and Escalations | NeetoDesk Create SLA policies in NeetoDesk by ticket priority, track first response and resolution time within business hours, and send reminders and escalations. ## Overview SLA management in NeetoDesk lets you set response and resolution targets for tickets and track them automatically. You create SLA policies from the Admin Panel, configure first response and resolution times for each ticket priority, and add reminder and escalation emails for when a deadline is near or has been missed. SLA timers follow your default or custom business hours. For example, a one-day resolution target with an eight-hour workday gives a ticket 24 business hours, roughly three working days. Teams with contractual commitments use SLA reminders to act before a breach, and escalations to alert leads when one happens. Each escalation email is recorded in the ticket's activity log. ## Links - [Human page](https://www.neeto.com/neetodesk/features/sla-management) # Ticket Approval Workflows | NeetoDesk Add approval workflows to NeetoDesk tickets. Request sign-off from designated approvers, who approve or decline with a note by email or inside NeetoDesk. ## Overview Approvals in NeetoDesk add an approval workflow to tickets that need sign-off before your team acts. When approval is requested, approvers get an email or see the request in NeetoDesk, and they can approve or decline it with a note. Teams use ticket approvals for refunds, discounts, access requests and account changes that need a manager's decision. Admins add approvers and create templates for common request types, so agents can send a request without setting it up each time. Approvers see open items in the Pending view, and every approved or declined request is kept in History for later reference. ## Links - [Human page](https://www.neeto.com/neetodesk/features/ticket-approvals) # Ticket Task Lists for Support Workflows | NeetoDesk Create reusable task lists in NeetoDesk, import them into any ticket, or attach them with automation rules so agents follow the same steps every time. ## Overview Ticket task lists in NeetoDesk let agents break a ticket into clear steps and track progress as each one is completed. Admins create a named task list once, add the tasks, and reorder them as needed. Agents then import the whole list into a ticket from the Tasks section on the ticket details page, instead of typing the same steps again. Task lists fit any request that follows a repeatable process. A refund ticket, for example, might use a Refund list covering verifying the order status, requesting the return, checking the returned item, initiating the refund, and assigning the ticket to the payment group. Teams handling refunds, onboarding, or account changes use these checklists to keep every agent on the same workflow. You can also attach a task list automatically. In an automation rule, choose the Add Tasks list action and select the list you want. Matching tickets then arrive with their checklist already in place, so agents can start on the first step right away. ## Links - [Human page](https://www.neeto.com/neetodesk/features/task-lists) # Agent Groups for Help Desk Teams | NeetoDesk Organize agents into groups like Billing, HR, or Engineering in NeetoDesk, set business hours per group, and assign tickets to the right team in one click. ## Overview Agent groups in NeetoDesk let you organize your help desk team to match how your business works. You can create groups such as HR, Finance, or Engineering, add a description, choose the agents who belong to each group, and attach business hours. Admins, or agents with a custom role that allows it, can create and manage groups. Any ticket can then be assigned to a group from the group dropdown on the ticket details page, or directly from the Unresolved Tickets list. Companies with several departments use this to send billing questions to finance and technical issues to engineering, so the right people see each request. Group assignment can also run through automation rules, for example assigning every ticket from a billing mailbox to the Billing group. Reports then show group performance, so managers can see how each team is doing. ## Links - [Human page](https://www.neeto.com/neetodesk/features/agent-groups) # Help Desk Custom Email Domain | NeetoDesk Send ticket replies from your own support address with NeetoDesk. Add one DNS record, verify it, and customers see your domain, not a NeetoDesk address. ## Overview With a custom email domain, NeetoDesk sends ticket replies from your own support address, such as support@yourcompany.com, instead of an address ending in neetodeskemail.com. Once your support email forwards to a NeetoDesk mailbox, incoming emails already become tickets and comments. Authenticating the domain completes the loop so outgoing replies carry your brand too. Setup happens from the support email's Manage screen. NeetoDesk shows a DNS record with the exact type, name, value, and TTL to add at your DNS provider. After saving it, click Test DNS settings. When the check passes, the support email is marked Verified and Authenticated, and agent replies go out from your domain. Customers get answers from the same address they wrote to, which builds trust and makes it clear the message comes from your company. It suits any team that wants support email to look consistent with the rest of its brand, from small startups to businesses running several products. ## Links - [Human page](https://www.neeto.com/neetodesk/features/custom-email-domain) # Custom Reply-To Address for Support Email | NeetoDesk Route customer replies to any inbox with a custom Reply-To address in NeetoDesk, then forward them back to your mailbox to keep ticket threads complete. ## Overview A custom Reply-To address in NeetoDesk controls where customer replies go when they answer a ticket email. By default, the Reply-To field points to your NeetoDesk mailbox, or to your connected Gmail or Outlook address, so every reply lands back on the ticket. Enabling the custom option lets you enter a different email address to receive those replies instead. This helps teams that need customer responses to reach a specific inbox first, such as a shared address monitored by another department or system. Because NeetoDesk no longer receives those replies directly, set up forwarding from the custom Reply-To address back to your NeetoDesk mailbox. Replies are then still added as ticket updates, and agents keep the full conversation history. ## Links - [Human page](https://www.neeto.com/neetodesk/features/custom-reply-to-address) # Automatic BCC for Support Emails | NeetoDesk Automatically BCC a chosen address on NeetoDesk ticket emails to archive support conversations, share updates internally, and keep compliance records. ## Overview Automatic BCC in NeetoDesk blind copies a designated email address on ticket emails, so a copy of each message reaches that inbox without customers seeing it. You set it up once per mailbox in Mailbox Configuration by enabling automatic BCC and entering the address. Agents do not have to remember to add it to each reply. Teams use an auto BCC address to archive every support conversation in an external mailbox, keep managers or account teams informed about ticket updates, or maintain records for compliance and audits. Because the recipient is blind copied, customers only see the agent's reply, and the internal copy stays out of the conversation. ## Links - [Human page](https://www.neeto.com/neetodesk/features/automatic-bcc) # Email Signature for Support Replies | NeetoDesk Set a personal email signature in NeetoDesk that is added to every ticket reply automatically, so agents stop retyping sign-offs and focus on tickets. ## Overview The reply signature setting in NeetoDesk adds each agent's email signature to their ticket replies automatically. Agents open My Preferences, enable Add signature to ticket replies, enter their signature, and save. From then on, every reply they send to a customer ends with it. Typing a sign-off on every message wastes time for agents who handle a steady stream of tickets. A saved support signature keeps replies consistent, so customers always see the agent's name, role, or contact details in the same format. Because each agent sets up their own signature, it stays personal while the process stays automatic. ## Links - [Human page](https://www.neeto.com/neetodesk/features/email-signature) # Custom Reply Salutation for Tickets | NeetoDesk Customize the reply salutation in NeetoDesk with variables like the customer's first name, so every ticket reply opens with a personal greeting. ## Overview Reply salutation customization in NeetoDesk sets the greeting that opens every ticket reply. Admins go to Tickets in the Admin Panel, open Reply Salutation, and write the greeting using variables such as the customer's first name or full name. Once saved, it applies to all responses automatically. A personalized greeting that starts with the customer's first name makes support emails feel written for that person, even when agents handle dozens of tickets a day. Setting it once removes a repetitive step from every reply and keeps greetings consistent across the whole support team, whether your tone is formal or casual. ## Links - [Human page](https://www.neeto.com/neetodesk/features/reply-salutation) # Custom Footer for Support Email Replies | NeetoDesk Edit or remove the footer on NeetoDesk ticket reply emails and use variables to tell each recipient why they received the message and how to respond. ## Overview The email footer setting in NeetoDesk controls the text at the bottom of every ticket reply email. By default, the footer tells recipients they can reply to the email directly. In Mailbox Configuration, admins can enable the Tickets email footer to write their own text, or turn the toggle off to remove the footer entirely. Footers support ticket placeholder variables plus receiver variables such as the recipient's name, email, and subscriber type. That lets you tailor the message to each person, for example telling one recipient they got the email because they were assigned and another because they authored the ticket or were mentioned. Teams use this to make reply emails clearer and reduce confusion about why a message arrived. ## Links - [Human page](https://www.neeto.com/neetodesk/features/email-reply-footer) # Allow and Reject Email Domains | NeetoDesk Control which email domains reach NeetoDesk. Allow only trusted domains per mailbox, or reject domains so their emails land in Spam. ## Overview NeetoDesk lets you control support email by domain from each mailbox's configuration under Support channels. Turn on Allow email domains to accept tickets only from the domains you list, or turn on Reject email domains to filter out domains you do not want in your queue. Emails from a rejected domain are still received, but the tickets they create are marked as Spam instead of appearing in the inbox. To stop a single sender rather than a whole domain, block that customer. B2B support teams, internal IT help desks, and companies that serve only contracted customers use domain filtering to keep spam and unrelated requests away from agents. ## Links - [Human page](https://www.neeto.com/neetodesk/features/allow-and-block-email-domains) # Help Desk Email Notifications for Tickets | NeetoDesk NeetoDesk emails ticket subscribers when customers reply, agents respond, or a note mentions them, with attachments included so no update gets missed. ## Overview Email notifications in NeetoDesk keep everyone following a ticket informed when something happens on it. When a customer replies, all ticket subscribers get an email. When an agent replies, every subscriber except that agent is notified. When an agent adds an internal note, only the users mentioned in the note receive an email. Customers are never notified about notes, so internal discussion stays private while teammates can pull each other in with a mention. Attachments on replies and notes are forwarded with the notification emails, as long as they are 10 MB or smaller, so agents can review files from their inbox. Support teams stay on top of ticket activity without watching the queue all day. ## Links - [Human page](https://www.neeto.com/neetodesk/features/email-notifications) # Bulk Import Customers from CSV or Excel | NeetoDesk Bulk import customer records into NeetoDesk from a CSV or Excel file, map columns to fields, and merge or skip duplicates before the import starts. ## Overview Bulk customer import in NeetoDesk lets you add many customer records at once by uploading a single CSV or Excel file, instead of entering each contact by hand. Under Data, then Imports, in the Admin Panel, you upload the file, map its columns to the matching NeetoDesk fields, and review a preview of the customer data before starting the import. Duplicate handling is built in. NeetoDesk can detect duplicates automatically, or you can pick a field to match on along with name, then choose to merge duplicates or skip them. Teams moving from another help desk, or loading a customer list from a CRM, use this to get contacts in place quickly with fewer errors. Every import appears in the import history. ## Links - [Human page](https://www.neeto.com/neetodesk/features/bulk-customer-import) # Export Support Tickets to CSV, Excel, JSON | NeetoDesk Export tickets, customers, and reports from NeetoDesk as CSV, XLSX, or JSON, with tags, custom fields, conversations, and attachment URLs included. ## Overview NeetoDesk lets you export support tickets, customers, and reports whenever you need the data outside your help desk. Under Data, then Exports, in the Admin Panel, add a new export, choose a format, toggle the resources you want, and submit. Exports come as CSV, XLSX, or JSON and include direct URLs for all attachments. Ticket exports go beyond standard columns. Each record includes tags, custom fields and their values, the requester's and assigned agent's names and emails, and the full conversation as plain text in chronological order, with each message's timestamp, author, and role. Support managers use these exports for spreadsheet analysis, long-term record-keeping, and sharing ticket history with stakeholders. ## Links - [Human page](https://www.neeto.com/neetodesk/features/export-tickets) # Help Desk GitHub Integration | NeetoDesk Turn customer tickets into GitHub issues with the NeetoDesk GitHub integration. Send one ticket or many at once so developers can track bugs and requests. ## Overview The NeetoDesk GitHub integration links customer support tickets to GitHub issues, so bugs and feature requests reported by customers reach your developers without copy and paste. Connect it from Integrations in the Admin Panel, authorize your GitHub account, choose all or specific repositories, and select the repository where NeetoDesk should create issues. Agents can create a GitHub issue from a single ticket with the button in the ticket's right sidebar, or select several tickets in the list and use Take Action, then Add to GitHub, to send them together. Engineering teams get customer-reported issues in the tool they already use, which makes technical problems easier to track through to resolution. One GitHub connection can serve multiple NeetoDesk workspaces. ## Links - [Human page](https://www.neeto.com/neetodesk/features/github-integration) # Help Desk Linear Integration | NeetoDesk Connect NeetoDesk to Linear with an API key and create Linear issues from support tickets, so customer problems are tracked alongside product work. ## Overview The NeetoDesk Linear integration connects customer support tickets with your team's issues in Linear. Admins set it up from Integrations in the Admin Panel by entering a Linear API key. Once connected, agents can create a Linear issue from any ticket using the Create Linear issue option on the right side of the ticket details page. Clicking the issue number on the ticket opens the issue in Linear, so agents can check progress without searching. Software teams use this to hand bug reports and feature requests from support to engineering, keep support and product workflows aligned, and make sure important customer issues are followed up in the project management tool developers already use. ## Links - [Human page](https://www.neeto.com/neetodesk/features/linear-integration) # Help Desk Slack Integration | NeetoDesk Send new NeetoDesk tickets to Slack channels, reply to customers from Slack threads, and add internal notes, all synced back to the ticket automatically. ## Overview The NeetoDesk Slack integration brings support tickets into your Slack workspace so your team can see and answer them where they already talk. After connecting Slack from Integrations in the Admin Panel, create an automation rule with the Message to Slack action and pick a channel. When a ticket matches the rule, for example when it is created, its details are posted there. Each ticket gets its own Slack thread, and new messages on the same ticket sync into it. Replies sent from Slack are added to the ticket and assigned to the matching NeetoDesk user, or to the person who authorized the integration. Starting a message with NOTE: adds an internal note, and notes sync both ways. Private channels work too. Add the NeetoDesk app to the channel in Slack, refresh the channel list in your automation rule, and select it. This suits sensitive queues, such as billing or escalations, that only part of the team should see. ## Links - [Human page](https://www.neeto.com/neetodesk/features/slack-integration) # Help Desk Zapier Integration | NeetoDesk Connect NeetoDesk to thousands of apps with Zapier. Build no-code Zaps that move ticket data between your help desk and the tools your team already uses. ## Overview The NeetoDesk Zapier integration connects your help desk to thousands of other apps without writing code. In Zapier, automated workflows called Zaps start with a trigger in one app and run one or more actions in others, so data moves between tools automatically. To connect, create an API key for Zapier from Integrations in the NeetoDesk Admin Panel and use it to authenticate the NeetoDesk app in Zapier. Support teams use Zapier to automate routine work around tickets, such as passing ticket data to a CRM, a spreadsheet, or a team chat tool. Zaps take minutes to set up, and you can start with a free Zapier account. ## Links - [Human page](https://www.neeto.com/neetodesk/features/zapier-integration) # NeetoPlanner Integration: Tickets to Tasks | NeetoDesk Turn NeetoDesk support tickets into NeetoPlanner tasks in a chosen project, so customer issues land on your team's project list and get handled quickly. ## Overview The NeetoPlanner integration lets you turn NeetoDesk support tickets into tasks in NeetoPlanner, Neeto's project management tool. Admins connect it from Integrations in the Admin Panel, then choose the NeetoPlanner project where tasks created from NeetoDesk should go. Customer issues that need follow-up work, such as a bug fix, a configuration change, or a content update, are added straight to the team's project list. Support and delivery teams stay on the same page, requests don't get lost between tools, and the people doing the work can see what customers are waiting on. ## Links - [Human page](https://www.neeto.com/neetodesk/features/neetoplanner-integration) # Help Desk NeetoEngage Integration | NeetoDesk File customer feature requests in NeetoEngage from NeetoDesk tickets. Start a private note with "fr" to create a request or add the customer's vote to one. ## Overview The NeetoEngage integration adds feature requests from NeetoDesk tickets to NeetoEngage, where customers vote on requests and follow your roadmap. Connect it from Integrations in the Admin Panel with your NeetoEngage workspace URL and an API key created in NeetoEngage. When an agent starts a private note with fr, NeetoDesk reads the conversation with the customer. If a matching feature request already exists, the customer is added as a voter. If not, a new feature request is created with the customer as a voter. The customer's name and email stay out of the public title and description and go into a private note with a link to the ticket. ## Links - [Human page](https://www.neeto.com/neetodesk/features/neetoengage-integration) # Sync Support Tickets to Google Sheets | NeetoDesk Sync NeetoDesk ticket data to Google Sheets automatically. Pick the ticket fields you need and build reports or run analysis in a live spreadsheet. ## Overview The NeetoDesk Google Sheets integration syncs your ticket data to a spreadsheet automatically, giving you a live copy for reporting and deeper analysis. Connect it from Integrations in the Admin Panel, choose the Google account to use, and NeetoDesk creates a new spreadsheet in your Google Drive. You then select the ticket fields to include and start the sync. Support managers use the synced sheet to build custom reports, track ticket trends, and share numbers with teams that don't use NeetoDesk. Keep the integrated sheet as it is, apart from renaming it, since NeetoDesk may rebuild it. To add formulas or your own columns, pull the data into a separate sheet with the IMPORTRANGE function and work there. ## Links - [Human page](https://www.neeto.com/neetodesk/features/google-sheets-integration) # CallerDesk Integration for Help Desk | NeetoDesk Connect CallerDesk cloud telephony with NeetoDesk using API keys on both sides, so your phone support setup and your help desk work together. ## Overview The CallerDesk integration connects NeetoDesk with CallerDesk, the cloud telephony platform, so your phone support and help desk work together. The connection is set up from both sides. In NeetoDesk, go to Integrations in the Admin Panel, choose CallerDesk, and enter an API key generated in your CallerDesk dashboard. Then, in CallerDesk, open API and Integration, find NeetoDesk under third-party integrations, and connect it with your NeetoDesk subdomain and an API key created in NeetoDesk's API Keys settings. Teams that take customer calls through CallerDesk alongside email support use this help desk telephony integration to link the two instead of running them as separate systems. ## Links - [Human page](https://www.neeto.com/neetodesk/features/callerdesk-integration) # Help Desk Webhooks for Ticket Events | NeetoDesk Use NeetoDesk webhooks to send event data to your own endpoint the moment it happens, for CRM syncs, custom alerts, and automated workflows. ## Overview Webhooks in NeetoDesk send data to your application automatically whenever specific help desk events occur. Instead of polling for updates, your system receives a POST request with the event payload as soon as the event happens. Create a webhook from the Admin Panel by adding an endpoint URL, choosing the event to subscribe to, and optionally setting a secret to verify requests come from NeetoDesk. Engineering and operations teams use webhooks to sync ticket data with a CRM or internal systems, send custom alerts to tools like Slack, and trigger automated workflows in their own stack. Once saved, a webhook starts delivering payloads for its subscribed events right away, so connected systems stay current without manual exports. ## Links - [Human page](https://www.neeto.com/neetodesk/features/webhooks) # Help Desk REST API with Documentation | NeetoDesk Use the NeetoDesk REST API to manage tickets, comments, customers, ticket fields, reports, and team members from your own apps, with full documentation. ## Overview The NeetoDesk API gives developers programmatic access to your help desk. It follows REST principles, returns JSON, and uses standard HTTP response codes. Requests are authenticated with an API key and your workspace subdomain, and public API documentation describes every endpoint. Endpoints cover tickets, comments and draft comments, attachments, customers, ticket fields, forms, reports, and team members. Teams use the help desk API to create tickets from their own product or website, add customer records, post replies from internal tools, manage team members, and pull ticket volume, agent performance, and customer satisfaction reports into dashboards. Rate limits apply, and requests over the limit return a 429 response. ## Links - [Human page](https://www.neeto.com/neetodesk/features/api) # Free Freshdesk Alternative: NeetoDesk vs Freshdesk NeetoDesk vs Freshdesk: free migration, 10 agents free forever, automation, SLA, SSO and audit logs included. Compare features and pricing side by side. ## Overview Moving off Freshdesk? The whole migration is free. We move your Freshdesk tickets, customers, knowledge-base articles, tags, custom fields and companies across for free, and most migrations finish in under two weeks. And once you land, NeetoDesk stays free for up to 10 agents, with automation, SLA, SSO and custom domain included, and just $5/user/month beyond that, not $19 to $89 per agent. Freshdesk's free plan, by contrast, now expires after 6 months and caps you at 2 agents. - Free: Full Freshdesk migration, done for you - 10 agents: Free on NeetoDesk, then $5/user/month - $19 to $89: Freshdesk per agent, per month, once the 6-month free program ends ## Why teams replace Freshdesk with NeetoDesk Here's exactly what changes when you switch Freshdesk works, but the bill grows with every agent, the free plan now expires after six months, and the features small teams actually need (automation, SLA, round robin, audit logs) are spread across $19 to $89 per-agent tiers, with Freddy AI and marketplace apps charged on top. NeetoDesk gives you the whole helpdesk free for up to 10 agents, and moves you over at no cost. ## Key differences ### Your history comes with you, free Switching tools usually means lost history or a migration invoice. NeetoDesk ports your tickets, customers, knowledge-base articles, tags, custom fields and companies from Freshdesk for free, and most migrations finish in under two weeks. Teams have already moved tens of thousands of Freshdesk tickets without losing a thing. - NeetoDesk: Free, done for you. We port tickets, contacts, KB, tags and custom fields, usually within two weeks. - Freshdesk: Self-serve import. You handle the export and import, or pay for migration help. ### Free that does not expire Freshdesk's free program is now a 6-month starter offer for up to 2 agents, then you upgrade or lose access, and it has no automation, no SLA and no collision detection. NeetoDesk's free plan has no time limit and includes 10 agents, with automation, SLA, routing and collision detection from day one. - NeetoDesk: Permanent free · 10 agents. No time limit, with automation, SLA, routing and collision detection included. - Freshdesk: 6 months, then 2 agents. Free program expires after 6 months; no automation or SLA. ### 10 agents free, then $5 a seat Freshdesk charges $19 (Growth), $55 (Pro) and $89 (Enterprise) per agent, per month from the start, so every hire raises the bill. NeetoDesk is free for your first 10 agents, and just $5/user/month (or $30/user/year) beyond that, a fraction of Freshdesk at any tier. - NeetoDesk: 10 agents free · then $5/user. Start free for up to 10 agents; beyond that it is $5/user/month. - Freshdesk: $19 to $89 per agent / month. Every agent is billed; collaborators need paid seats or day passes. ### No metered AI or app fees Freshdesk's Freddy AI is sold separately (Copilot about $29/agent/month; AI Agent sessions billed in packs that expire monthly), and many marketplace apps carry their own subscriptions. NeetoDesk's price is the price: the full helpdesk is free, with no session meters and no per-app surcharges. - NeetoDesk: Everything included · Free. No AI session meter, no marketplace surcharges, no surprise line items. - Freshdesk: Freddy AI & apps cost extra. AI add-ons and many marketplace apps are billed on top of your plan. ### Automation and SLA without the upgrade On Freshdesk, round robin routing and CSAT surveys require the $55 Pro plan, and the Growth-to-Pro jump alone can add thousands a year. NeetoDesk includes unlimited automation rules (no quota), round robin and load-balancing routing, SLA reminders and escalations, business hours and CSAT on the free plan. - NeetoDesk: Automation, routing, SLA · Free. Unlimited rules, round robin, load balancing and SLA, no upgrade. - Freshdesk: Routing & CSAT need Pro ($55). Round robin and satisfaction surveys sit on the $55/agent tier. ### IT-grade controls, not an Enterprise tier Freshdesk reserves audit logs and IP whitelisting for the $89 Enterprise plan. NeetoDesk includes SSO, audit logs, custom roles and permissions, IP restriction, a custom domain and send-from-your-own-domain email on the free plan, the things IT actually asks about, at no cost. - NeetoDesk: SSO, audit logs, roles · Free. Security and admin controls included, not locked to a top tier. - Freshdesk: Audit logs & IP on Enterprise. Audit logs and IP whitelisting require the $89/agent Enterprise plan. ## NeetoDesk vs Freshdesk, feature by feature - Free data migration: NeetoDesk — Free, done for you; Freshdesk — Self-serve import - Permanent free plan: NeetoDesk — No time limit; Freshdesk — 6 months, then upgrade - Agents on the free plan: NeetoDesk — 10, free; Freshdesk — 2 (for 6 months) - Price per agent after the free tier: NeetoDesk — $5/user/mo; Freshdesk — $19 to $89/agent/mo - Unlimited automation rules: NeetoDesk — Free; Freshdesk — Growth+ (paid) - Round robin routing: NeetoDesk — Free; Freshdesk — Pro ($55/agent) - Load balancing routing: NeetoDesk — Free; Freshdesk — Pro ($55/agent) - SLA reminders & escalations: NeetoDesk — Free; Freshdesk — Growth+ (paid) - Collision detection: NeetoDesk — Free; Freshdesk — Growth+ (paid) - CSAT survey: NeetoDesk — Free; Freshdesk — Pro ($55/agent) - Customer portal: NeetoDesk — Free; Freshdesk — Growth+ (paid) - Knowledge base: NeetoDesk — Free; Freshdesk — Free - Custom ticket fields: NeetoDesk — Free; Freshdesk — Paid tiers - SSO & audit logs: NeetoDesk — Free; Freshdesk — Audit logs: Enterprise ($89/agent) - IP restriction: NeetoDesk — Free; Freshdesk — Enterprise ($89/agent) - Custom roles & permissions: NeetoDesk — Free; Freshdesk — Pro ($55/agent) - Custom domain & send-from-your-domain: NeetoDesk — Free; Freshdesk — Paid tiers - AI features: NeetoDesk — No AI upsell, full helpdesk free; Freshdesk — Freddy AI, billed separately - API & webhooks: NeetoDesk — Free; Freshdesk — Rate-limited by tier - Mobile app (iOS & Android): NeetoDesk — Free; Freshdesk — Free - Remove provider branding: NeetoDesk — $5/user/mo or $30/yr; Freshdesk — Paid tiers Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## The whole helpdesk is free Up to 10 agents free, every feature, and a done-for-you migration. Beyond 10 agents it is just $5 per user per month. ### Free plan: $0 Up to 10 agents · no credit card - Up to 10 agents, free - All ticketing, automation rules & SLA - Customer portal & knowledge base - SSO, audit logs, custom roles, custom domain - API, webhooks & integrations - Free migration, done for you ### Pro plan: $5 per user/month · $30/user/year, for agents beyond 10 - Add agents beyond the free 10 - Remove Neeto branding - Add your own custom CSS - Cancel anytime A 7-agent team on Freshdesk Pro (for routing and CSAT) runs about $4,620 a year ($55/agent), before Freddy AI or marketplace apps. The same team on NeetoDesk is $0 (the free plan covers up to 10 agents), with the migration handled for free. Beyond 10 agents, NeetoDesk is $5/user/month. ## Teams that already left Freshdesk Across 5 countries, teams have moved more than 20,000 tickets off Freshdesk to NeetoDesk without losing their history. A few of them: ### Retail chain (Belgium · from Freshdesk) 4,321 tickets migrated. A multi-store baby and toy retail chain runs its entire operation and customer support in Dutch, across four teams (Articles, Accounting, ICT, Publicity), over email, phone and portal. ### SAP / ERP consulting (India · from Freshdesk) 911 tickets migrated. An SAP and ERP consulting firm routes managed support across 14 teams mapped to SAP modules (Finance, MM, PP, SD, BASIS, HR and more), over email, phone and portal with 6 agents. ### Startup-competition SaaS (United States · from Freshdesk) 5,421 tickets migrated. A SaaS platform for startup competitions handles high-volume, heavily automated program support: 97 saved replies, 30,000+ contacts and 400+ tickets a month across four teams, including weekend support. ### Legal-tech SaaS (United States · from Freshdesk) 1,388 tickets migrated. A legal-tech SaaS for immigration case management runs B2B support for law-firm users across five teams (Sales, Billing, Escalations, Support, Development), with most tickets raised from inside their app. ## Frequently Asked Questions ### Is NeetoDesk a genuinely free Freshdesk alternative? Yes. NeetoDesk's free plan covers up to 10 agents with no time limit, and it includes the whole helpdesk: automation rules, SLA reminders and escalations, round robin and load-balancing routing, collision detection, CSAT surveys, a customer portal and knowledge base, SSO, audit logs and a custom domain. Freshdesk's free program now expires after 6 months and caps you at 2 agents, without automation or SLA. ### Is migrating from Freshdesk really free? Yes. NeetoDesk runs the migration for you at no cost, porting tickets, customers, knowledge-base articles, tags, custom fields and companies. Most migrations finish in under two weeks, and teams have already moved more than 20,000 Freshdesk tickets to NeetoDesk. ### How does pricing compare? Freshdesk charges per agent from the first seat: $19 on Growth, $55 on Pro and $89 on Enterprise, per agent per month, with Freddy AI billed on top. NeetoDesk is free for up to 10 agents and $5/user/month (or $30/user/year) beyond that. A 7-agent team on Freshdesk Pro pays about $4,620 a year; the same team on NeetoDesk pays $0. ### What happens when my team grows past 10 agents? You move to the Pro plan at $5/user/month, or $30/user/year. Nothing gets unlocked or taken away: every helpdesk feature is already on the free plan, and Pro also removes Neeto branding and lets you add custom CSS. There's no jump to a higher tier as you grow, and you can cancel anytime. ### What does NeetoDesk include that Freshdesk charges for? On the free plan, NeetoDesk includes what Freshdesk spreads across its paid tiers: unlimited automation rules, SLA reminders and escalations, collision detection and a customer portal (Growth and above), round robin routing and CSAT surveys (Pro, $55/agent), and audit logs and IP restriction (Enterprise, $89/agent). It also includes custom roles, SSO, a custom domain and the API, and there's no separate AI add-on to buy. ### Will my team have to relearn everything? No. NeetoDesk works the way your agents already do: tickets arrive in shared mailboxes, get routed to groups and agents, and are handled with canned responses, custom views, tags, private notes and SLA timers. Because the migration brings over your tickets, customers, knowledge-base articles, tags and custom fields, your team picks up where it left off in Freshdesk. ## Links - [Human page](https://www.neeto.com/neetodesk/compare/freshdesk-alternative) # Free Zendesk Alternative: NeetoDesk vs Zendesk NeetoDesk vs Zendesk: a permanent free plan for 10 agents with SLAs, routing, portal, SSO and audit logs, plus free migration. Compare features and pricing. ## Overview Zendesk Suite starts at $55 a seat. NeetoDesk starts at $0. Zendesk has no free plan, only a 14-day trial, and its cheapest real helpdesk (Suite Team) is $55 per agent, per month, rising to $115 once you need SLAs, a portal and routing, with AI, QA and workforce add-ons stacked on top. NeetoDesk gives you the whole helpdesk free for up to 10 agents (then $5/user/month), with a free migration from Zendesk. - $0: NeetoDesk free plan, 10 agents, every feature included - No free plan: Zendesk offers only a 14-day trial - $55 to $115: Zendesk Suite per agent, per month, before add-ons ## Why growing teams pick NeetoDesk over Zendesk Here's exactly what changes when you switch Zendesk is powerful, and priced for it. There is no free tier, the per-agent Suite plans climb from $55 to $115, the features most teams consider essential (SLAs, self-service portal, skills-based routing) sit on the higher tiers, and AI, quality assurance and workforce management are separate per-agent add-ons. For a small or mid-sized team, that adds up fast. NeetoDesk delivers the core helpdesk free for up to 10 agents. ## Key differences ### A real free plan, not a 14-day trial Zendesk has no free plan; you get a 14-day trial, then pay. NeetoDesk's free plan is permanent and includes the full helpdesk: ticketing, automation, SLA, routing, customer portal, knowledge base, SSO and custom domain, for up to 10 agents. - NeetoDesk: Permanent free plan · 10 agents. The full helpdesk with no time limit, no trial clock and no credit card. - Zendesk: 14-day trial only. No free tier; every agent is paid after the trial. ### 10 agents free, then $5 a seat Zendesk Suite is $55 (Team) and $115 (Professional) per agent, per month, with Growth ($89) no longer offered on its pricing page, so every new agent adds to the bill. NeetoDesk is free for your first 10 agents, then just $5/user/month (or $30/user/year), a fraction of any Zendesk tier. - NeetoDesk: 10 agents free · then $5/user. Ten agents at no cost; beyond that $5/user/month, not $55+. - Zendesk: $55 to $115 per agent / month. Every seat is billed; tier jumps are steep and add up fast. ### No AI, QA or workforce add-ons Zendesk's Advanced AI / Copilot is about $50/agent/month, AI resolutions bill per outcome, Quality Assurance is about $35/agent and Workforce Management about $25/agent, often more than half the final bill. NeetoDesk includes analytics, automation and reporting free, with no add-on stack. - NeetoDesk: Analytics & automation · Free. No per-agent AI, QA or workforce surcharges layered on top. - Zendesk: AI + QA + WFM add-ons. Add-ons (about $50 + $35 + $25 per agent) stack on every seat. ### Enterprise controls without Enterprise pricing Zendesk reserves custom roles, audit logs and sandbox for its Enterprise tier (sales-quoted). NeetoDesk includes SSO, audit logs, custom roles and permissions, IP restriction and a custom domain on the free plan. - NeetoDesk: SSO, audit logs, roles · Free. Admin and security controls included, not a negotiated tier. - Zendesk: Controls on Enterprise (quoted). Custom roles, audit logs and sandbox sit on the top tier. ### SLAs, portal and routing included On Zendesk, a self-service portal and SLAs need Suite Growth ($89), and skills-based routing needs Suite Professional ($115). NeetoDesk includes SLA reminders and escalations, a customer portal, round robin and load-balancing routing on the free plan. - NeetoDesk: SLA, portal, routing · Free. Service levels, self-service and routing with no upgrade. - Zendesk: Portal/SLA on $89, routing on $115. Core service features are gated to the higher Suite tiers. ### Move off Zendesk for free NeetoDesk migrates your tickets, customers, knowledge-base articles, tags, custom fields and companies from Zendesk for free, and most migrations finish in under two weeks. Zendesk implementation and migration are typically paid professional services. - NeetoDesk: Free, done for you. We port your full history at no cost, usually within two weeks. - Zendesk: Paid professional services. Implementation and migration are commonly billed projects. ## NeetoDesk vs Zendesk, feature by feature - Free plan: NeetoDesk — Permanent; Zendesk — None (14-day trial) - Free data migration: NeetoDesk — Free, done for you; Zendesk — Paid professional services - Agents on the free plan: NeetoDesk — 10, free; Zendesk — None (no free plan) - Price per agent after the free tier: NeetoDesk — $5/user/mo; Zendesk — $55 to $115/agent/mo - SLA management: NeetoDesk — Free; Zendesk — Suite Growth+ ($89/agent) - Self-service customer portal: NeetoDesk — Free; Zendesk — Suite Growth+ ($89/agent) - Round robin routing: NeetoDesk — Free; Zendesk — Suite Team ($55/agent) - Advanced routing: NeetoDesk — Load-balanced, free; Zendesk — Skills-based: Suite Professional ($115/agent) - Unlimited automation rules: NeetoDesk — Free; Zendesk — Limited by tier - Knowledge base: NeetoDesk — Free; Zendesk — Suite plans - Analytics & reporting: NeetoDesk — Free; Zendesk — Advanced on higher tiers - AI features: NeetoDesk — No AI upsell, helpdesk free; Zendesk — Add-on (~$50/agent) - Quality assurance (QA): NeetoDesk — Built-in views & logs; Zendesk — Add-on (~$35/agent) - Workforce management: NeetoDesk — Free analytics & business hours; Zendesk — Add-on (~$25/agent) - SSO & audit logs: NeetoDesk — Free; Zendesk — Audit logs: Enterprise (quoted) - Custom roles & permissions: NeetoDesk — Free; Zendesk — Enterprise (quoted) - Custom domain & send-from-your-domain: NeetoDesk — Free; Zendesk — Paid plans only - IP restriction: NeetoDesk — Free; Zendesk — Enterprise (quoted) - API & webhooks: NeetoDesk — Free; Zendesk — Free (usage limits) - Mobile app (iOS & Android): NeetoDesk — Free; Zendesk — Free - Remove provider branding: NeetoDesk — $5/user/mo or $30/yr; Zendesk — Higher tiers Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## The whole helpdesk is free Up to 10 agents free, every feature, and a done-for-you migration. Beyond 10 agents it is just $5 per user per month. ### Free plan: $0 Up to 10 agents · no credit card - Up to 10 agents, free - All ticketing, automation rules & SLA - Customer portal & knowledge base - SSO, audit logs, custom roles, custom domain - API, webhooks & integrations - Free migration, done for you ### Pro plan: $5 per user/month · $30/user/year, for agents beyond 10 - Add agents beyond the free 10 - Remove Neeto branding - Add your own custom CSS - Cancel anytime A 7-agent team on Zendesk Suite Professional (for SLAs, portal and skills-based routing) is about $9,660 a year ($115/agent), and Copilot alone adds roughly $4,200 a year on top. The same team on NeetoDesk is $0 (the free plan covers up to 10 agents), with a free migration. Beyond 10 agents, NeetoDesk is $5/user/month. ## Built for serious, multi-team support Across 9 companies, 8 industries and 5 countries, more than 110,000 tickets have been migrated into NeetoDesk. It handles granular, multi-team setups that usually push teams onto a premium Zendesk tier: ### Public school district (United States · 5,500+ tickets) 26 teams + 25 automation rules. A K-12 public school district runs its IT and facilities helpdesk on NeetoDesk with 26 teams, 25 automation rules, and 10 agents, with most tickets raised through the in-app portal. ### SAP / ERP consulting (India · 6 agents) 14 teams mapped to SAP modules. An SAP/ERP consulting firm manages support across 14 module-based teams via email, phone, and portal, a multi-team setup that usually pushes Zendesk customers to a higher Suite tier. ### Startup-competition SaaS (United States · 7 agents) 400+ tickets per month. A SaaS platform for startup competitions runs high-volume, heavily automated support: 97 saved replies, 30,000+ contacts and weekend coverage across four teams, all on the free plan. ### Retail chain (Belgium · 4,321 tickets) Dutch entire support in one language. A multi-store baby and toy retail chain runs its whole operation and customer support in Dutch, across four teams over email, phone and portal, after moving 4,321 tickets into NeetoDesk. ## Frequently Asked Questions ### Is there a free Zendesk alternative? Yes. NeetoDesk is a free customer support platform with a permanent free plan for up to 10 agents that includes ticketing, automation, SLA, routing, a customer portal, knowledge base, SSO and audit logs. Zendesk has no free plan, only a 14-day trial. ### Can I migrate from Zendesk to NeetoDesk for free? Yes. NeetoDesk runs the migration for you at no cost, moving your tickets, customers, knowledge-base articles, tags, custom fields and companies. Most migrations finish in under two weeks. Moving onto or off Zendesk usually means paying for professional services or a third-party migration tool. ### How much cheaper is NeetoDesk than Zendesk? Zendesk Suite costs $55 (Team) or $115 (Professional) per agent, per month; Growth ($89) is no longer on its pricing page, and Enterprise is quoted by sales. Copilot, quality assurance and workforce management add roughly $50, $35 and $25 per agent on top. A 7-agent team on Suite Professional, the plan with SLAs, a portal and skills-based routing, pays about $9,660 a year before add-ons. The same team on NeetoDesk pays $0, and beyond 10 agents NeetoDesk is $5/user/month or $30/user/year. ### Does NeetoDesk handle SLAs and routing like Zendesk? Yes. NeetoDesk includes SLA policies with reminders and escalations, business hours, round robin and load-balanced ticket routing, and agent groups on the free plan. On Zendesk, SLAs and the self-service portal need Suite Growth or above, and skills-based routing needs Suite Professional at $115 per agent. ### What about AI? NeetoDesk doesn't sell AI as a per-agent add-on or bill you per resolution. The helpdesk itself, with automation rules, canned responses, SLAs, routing and reporting, is free, so your bill doesn't grow with an AI meter. On Zendesk, Copilot is about $50 per agent, per month on top of the plan, and automated AI resolutions are billed per outcome. ### Is NeetoDesk only for small teams? No. The free plan covers up to 10 agents, and larger teams pay $5/user/month beyond that, with every feature included and no higher tier to unlock. Teams already run granular setups on NeetoDesk, such as a school district with 26 teams and 25 automation rules, and an SAP consulting firm with 14 module-based teams. More than 110,000 tickets have been migrated into NeetoDesk so far. ## Links - [Human page](https://www.neeto.com/neetodesk/compare/zendesk-alternative) # Free Help Scout Alternative: NeetoDesk vs Help Scout NeetoDesk vs Help Scout: no 100-contact cap, 10 agents free, custom fields, workflows, SLAs, SSO and a free migration. Compare features and pricing. ## Overview Help Scout stops at 100 contacts. NeetoDesk never stops. Help Scout's free plan blocks your replies once you pass 100 contacts a month, and its paid plans run $25 to $75 per user, with custom fields, workflows, CRM integrations, SSO and AI gated to the higher tiers. NeetoDesk's free plan has no contact cap and includes 10 agents, with custom fields, workflows, SLAs and SSO, and migrates your Help Scout history for free. - $0: NeetoDesk free plan, no contact limit - 10 agents: Free on NeetoDesk, with no contact cap - 100 / mo: Help Scout free-plan contact cap, then replies are blocked ## Why teams choose NeetoDesk over Help Scout Here's exactly what changes when you switch Help Scout is clean and email-first, but the economics bite as you grow: the free plan blocks outgoing replies after 100 contacts a month, paid seats run $25 to $75 per user, and custom fields, advanced workflows, CRM integrations and SSO live on the higher tiers or as add-ons. NeetoDesk includes custom fields, workflows, SLAs and SSO free for up to 10 agents. ## Key differences ### No 100-contact wall Help Scout's free plan caps you at 100 contacts a month, then blocks outgoing replies to email, chat and AI until the next cycle, with 5 users, 1 inbox and no custom fields or workflows. NeetoDesk's free plan has no contact cap, no inbox cap and 10 agents included. - NeetoDesk: No contact cap · 10 agents. Reply to as many customers as you like, with 10 agents free. - Help Scout: 100 contacts, then blocked. Free plan stops outgoing replies past 100 contacts a month. ### 10 agents free, then $5 a seat Help Scout charges $25 (Standard), $45 (Plus) and $75 (Pro) per user, per month, and read-only Light Users are capped (25 on Plus, 50 on Pro). NeetoDesk is free for your first 10 agents, then just $5/user/month (or $30/user/year), well below Help Scout at any tier. - NeetoDesk: 10 agents free · then $5/user. Ten agents at no cost; beyond that $5/user/month, not $25 to $75. - Help Scout: $25 to $75 per user / month. Per-user pricing, with Light Users capped by plan. ### Custom fields, workflows and SLA, free On Help Scout, custom fields, advanced workflows and CRM integrations (Salesforce, Jira, HubSpot) are Plus and above, and SLA policies are capped by tier (one basic policy on Standard, two on Plus). NeetoDesk includes custom ticket fields, unlimited automation rules, SLA reminders and escalations, routing and views free. - NeetoDesk: Fields, workflows, SLA · Free. Custom fields, automation, SLA and routing with no upgrade. - Help Scout: Fields & advanced workflows on Plus. Custom fields and advanced workflows need Plus; SLA policies are capped by tier. ### Portal and knowledge base without extra fees Help Scout charges for extra inboxes ($10/mo each) and extra Docs sites ($20/mo each), and its secure customer portal starts on Plus. NeetoDesk includes a customer portal, knowledge base and CSAT survey free, with no per-inbox or per-site charge. - NeetoDesk: Portal + knowledge base · Free. Self-service and CSAT included, with no per-site fees. - Help Scout: Extra inboxes & Docs cost more. Added inboxes and Docs sites are billed monthly on top. ### Move off Help Scout for free NeetoDesk migrates your tickets, customers, knowledge-base articles, tags, custom fields and companies from Help Scout for free. One admissions-consulting firm moved nearly 59,000 tickets off Help Scout this way, our largest migration to date. - NeetoDesk: Free, done for you. We port your full Help Scout history at no cost. - Help Scout: Self-serve / assisted export. You manage the move, or arrange it yourself. ### SSO and HIPAA-grade controls included Help Scout puts SSO, IP restriction and HIPAA on the Pro plan or paid add-ons (Pro has a 10-user minimum). NeetoDesk includes SSO, audit logs, custom roles, IP restriction and a custom domain on the free plan. - NeetoDesk: SSO, audit logs, roles · Free. Security controls included, no Pro tier or add-on required. - Help Scout: SSO/IP on Pro or add-on. SSO, IP restriction and HIPAA need Pro ($75) or paid add-ons. ## NeetoDesk vs Help Scout, feature by feature - Free plan contact limit: NeetoDesk — No cap; Help Scout — 100 / month, then blocked - Free data migration: NeetoDesk — Free, done for you; Help Scout — Self-serve / assisted - Agents on the free plan: NeetoDesk — 10, free; Help Scout — 5 users (100-contact cap) - Price per agent after the free tier: NeetoDesk — $5/user/mo; Help Scout — $25 to $75/user/mo - Custom ticket fields: NeetoDesk — Free; Help Scout — Plus+ (up to 10) - Unlimited automation rules: NeetoDesk — Free; Help Scout — Basic on Standard; unlimited on Pro - SLA reminders & escalations: NeetoDesk — Free; Help Scout — 1 policy on Standard; more on higher tiers - Round robin & load routing: NeetoDesk — Free; Help Scout — Plus ($45/user) - Customer portal: NeetoDesk — Free; Help Scout — Plus ($45/user) - Knowledge base: NeetoDesk — Free; Help Scout — Docs sites capped; extras $20/mo - Extra inboxes: NeetoDesk — Free; Help Scout — $10 / inbox / month - Integrations: NeetoDesk — Slack, GitHub, Linear, Zapier · free; Help Scout — Salesforce, Jira, HubSpot on Plus - SSO: NeetoDesk — Free; Help Scout — Pro or paid add-on - IP restriction: NeetoDesk — Free; Help Scout — Paid add-on - Audit logs & custom roles: NeetoDesk — Free; Help Scout — Fixed roles; custom permissions on Plus - Custom domain & send-from-your-domain: NeetoDesk — Free; Help Scout — Included - AI features: NeetoDesk — No AI upsell, helpdesk free; Help Scout — AI Answers, $0.75 / resolution - Collision detection: NeetoDesk — Free; Help Scout — Included - API & webhooks: NeetoDesk — Free; Help Scout — Free - Mobile app (iOS & Android): NeetoDesk — Free; Help Scout — Free - Remove provider branding: NeetoDesk — $5/user/mo or $30/yr; Help Scout — Paid tiers Disclaimer: Information on this page is based on publicly available data at the time of writing. Features, pricing, and limits may change. Please refer to each provider's official pricing page to confirm the latest information. ## The whole helpdesk is free Up to 10 agents free, every feature, and a done-for-you migration. Beyond 10 agents it is just $5 per user per month. ### Free plan: $0 Up to 10 agents · no credit card - Up to 10 agents, free - All ticketing, automation rules & SLA - Customer portal & knowledge base - SSO, audit logs, custom roles, custom domain - API, webhooks & integrations - Free migration, done for you ### Pro plan: $5 per user/month · $30/user/year, for agents beyond 10 - Add agents beyond the free 10 - Remove Neeto branding - Add your own custom CSS - Cancel anytime A 7-user team on Help Scout Plus is about $3,780 a year ($45/user), before AI Answers, extra inboxes or Docs sites. The same team on NeetoDesk is $0 (the free plan covers up to 10 agents), with a free migration. Beyond 10 agents, NeetoDesk is $5/user/month. ## The largest migration we have run Teams have moved off Help Scout to NeetoDesk without losing a single conversation. The numbers behind it: ### Admissions consulting (United States · from Help Scout) 58,806 tickets migrated. A graduate admissions consulting firm moved nearly 59,000 tickets off Help Scout, our largest migration, and runs applicant support across three inboxes with eight agents and cohort tags by application year. ### All migrations to date (9 companies · 5 countries) 110,000+ tickets migrated in total. Across 9 companies, 8 industries, and 5 countries, over 110,000 tickets have been migrated into NeetoDesk from Help Scout, Freshdesk, and other tools for free, with most migrations done in under two weeks. ## Frequently Asked Questions ### Is there a free Help Scout alternative? Yes. NeetoDesk is a free help desk with 10 agents free and no contact cap. Help Scout's free plan blocks outgoing replies once you pass 100 contacts a month; NeetoDesk has no such wall, and includes custom fields, workflows, SLA, SSO and a knowledge base free. ### Can I import my Help Scout data for free? Yes. NeetoDesk runs the migration for you at no cost, moving your tickets, customers, knowledge-base articles, tags, custom fields and companies. Most migrations finish in under two weeks, and our largest so far moved 58,806 tickets off Help Scout for an admissions consulting firm. ### How does pricing compare? Help Scout charges $25 (Standard), $45 (Plus) or $75 (Pro) per user, per month, and Pro has a 10-user minimum. Extra inboxes are $10/month each, extra Docs sites $20/month each, and AI Answers is $0.75 per resolution. NeetoDesk is free for up to 10 agents and $5/user/month (or $30/user/year) beyond that. A 7-user team on Help Scout Plus pays about $3,780 a year; the same team on NeetoDesk pays $0. ### What happens past 10 agents or 100 contacts? NeetoDesk has no contact limit at any size, so you can keep replying to every customer. Past 10 agents, you move to the Pro plan at $5/user/month, and every feature stays the same. On Help Scout's free plan, passing 100 contacts in a month blocks outgoing replies until the next cycle or until you upgrade. ### What does NeetoDesk include that Help Scout charges for? On the free plan, NeetoDesk includes what Help Scout keeps on its paid tiers: custom ticket fields, advanced automation, round robin routing and a customer portal (Plus and above), SSO and IP restriction (Pro or paid add-ons), and extra inboxes (Help Scout charges $10/month each). There's also no per-resolution AI fee on NeetoDesk. ### Does NeetoDesk have a knowledge base and portal? Yes. NeetoDesk includes a knowledge base and a customer portal on the free plan, where customers can find answers, raise tickets and track them, plus CSAT surveys after a ticket is resolved. There's no per-site charge. On Help Scout, the number of Docs sites is capped by plan, extras cost $20/month each, and the secure customer portal starts on Plus. ## Links - [Human page](https://www.neeto.com/neetodesk/compare/help-scout-alternative) # Free Live Chat Software & Intercom Alternative | NeetoChat NeetoChat is a free Intercom alternative. Add live chat to your website with pre-chat forms, chat routing and help articles. Free for your first 10 agents. ## Overview NeetoChat puts a chat window on your website so a visitor can ask a question without filling in a form or waiting on email. Your team answers from one inbox, sees who they're talking to before they reply, and can send a help article straight into the conversation. For teams that want every feature on every plan, and only pay for the people who reply. Free for your first 10 agents. Then $30 per user, per year. ## Key Features - **What happens when a visitor starts a chat**: Whether someone opens the chat window on your pricing page or in your documentation, every conversation follows the same four steps. - **A visitor opens chat.**: Visitors answer pre-chat questions, so their details and message arrive with the conversation. - **Reaches the right person**: Automation rules tag chats, set priority, and route them to the right teammate. - **Someone replies**: Use saved replies, private notes only your team can see, and help articles sent straight into the chat. - **Measure & Improve**: Close chats, collect visitor ratings, and track response, resolution, volume, and satisfaction. - **Where NeetoChat fits**: Four situations NeetoChat was built to fix. If one of these sounds familiar, the rest of the page shows the fix. - **Know who you're talking to before you reply**: A chat that opens with "hi" tells your team nothing. NeetoChat shows the person behind it, so the first reply can be useful instead of a round of questions. You see them in the panel next to the conversation, while you're typing. - **Ask what you need before the conversation starts**: Pre-chat questions run before anyone on your team sees the chat. Ask for a name, an email address, or a phone number, and add your own questions as free text, a dropdown, or a set of choices. When the chat arrives, the answers are already attached to it. - **The chat window should look like your site, not ours**: Set the brand color, upload your logo, and write the greeting and welcome message yourself. Choose the launcher icon and its label, which corner it sits in, and how much space it leaves at the edges. You can change the name your team appears under, or hide agent names altogether. - **Answer with a help article, inside the chat**: Your team probably answers the same questions again and again. Turn on help articles and your NeetoKB articles appear in the chat window, so a visitor can search for an answer before anyone replies. Your team can also send an article into the conversation while they're typing. - **Decide who gets each chat, and how many**: Set rules that run when a chat arrives or changes: tag it, set its priority, or assign it to a team. Then choose how new chats are shared out. Assign them by hand, send them around the team in turns, or give each one to whoever has the fewest open at that moment. You can also cap how many chats one person is assigned at a time. - **Answer from your phone when you're not at your desk**: Chats don't only arrive while your team is sitting at their desks. The iOS and Android apps send a push notification when a new one comes in, so whoever is on call can answer from wherever they are. It's the same inbox, with the same views you've already set up. - **When a chat needs to become something else**: Not every question is finished when the visitor leaves. Turn a conversation into a NeetoDesk ticket so it can be worked on properly, or open a GitHub issue from it when it turns out to be a bug. Chat notifications arrive in Slack, so your team sees a new chat without watching the inbox, and Zapier connects the rest. - **See how quickly you actually reply**: Reports show how long visitors wait for a first response, how long a chat takes to resolve, how many came in, how many each person handled, and what visitors rated them afterwards. Pick any period from the last seven days to the last quarter. - **Organize it your way**: Tags, filtered views, custom fields, saved replies, teams, and keyboard shortcuts. - **Notes and mentions**: Leave a note the visitor never sees, and mention a teammate on it to pull them in. - **Images, files, and voice notes**: Send and receive attachments, record a voice note instead of typing, and download a full transcript of any conversation. - **Nudge waiting visitors**: If a message goes unread for as long as you decide, the visitor gets told they have one waiting. - **Notifications that suit you**: Browser and sound alerts for new chats and messages, email for mentions and chats you follow, and a weekly summary. - **Security and access**: Custom roles, audit logs, API keys, and IP restrictions. - **Spam and blocking**: Move a conversation to spam, or block a visitor outright. - **Export your data**: Export your chats and contacts whenever you want them. - **Good software works alone. Great software works together.**: One chat, everywhere it needs to be. NeetoChat hands each conversation to the tools your team already works in, with the whole thread attached. - **Support is a company-wide job**: Only the people who reply to visitors count as agents. Everyone else you invite joins free: engineers, designers, finance, anyone whose input a chat might need. They can read the conversation and leave private notes for whoever is handling it. - **Free for your first ten agents**: The first ten agents are free. After that, Pro is $30 per user per year when billed annually, or $5 per user per month when billed monthly. Every feature described on this page is available on both plans. Nothing is locked behind a higher tier. - **The live chat where visitors actually get an answer.**: More than 540 businesses have talked to their website visitors on NeetoChat, across 11.9K+ conversations so far. These days, the typical first reply lands in under a minute. Nobody pays per conversation, and the first ten agents cost nothing. - **The questions every switcher asks, resolved**: These are the questions we get in our own chat window, most weeks. Here they are, already answered. ## Frequently Asked Questions ### What is NeetoChat? NeetoChat is live chat software for your website. It puts a chat window on your site so visitors can ask a question without filling in a form or waiting on email. Your team answers from one inbox, sees who they're talking to before they reply, and can send a help article straight into the conversation. There are iOS and Android apps for replying on the go. ### Is NeetoChat free? Yes. NeetoChat is free for your first ten agents, and every feature is available on both plans. Only the people who reply to visitors count as agents, so everyone else on your team joins free. After ten agents, Pro is $30 per user per year when billed annually, or $5 per user per month when billed monthly, and it removes Neeto branding from the chat window. ### Is NeetoChat a good Intercom alternative? If you want live chat without paying for every seat, yes. Many chat tools charge per seat and keep automation and reporting for higher plans. NeetoChat includes pre-chat questions, automation rules, chat routing, help articles, reports, and integrations on every plan, and is free for your first ten agents. Moving over takes one script tag on your site. ### How do I add live chat to my website? Copy one script tag from your NeetoChat settings and paste it into your site's HTML. That's the whole installation. Once it's there, you customize the chat window from NeetoChat itself, so changing the color, the greeting, or where it sits doesn't mean touching your site again. ### What do I see about a website visitor? Whether they're online or when they were last seen, when they first showed up, how many times they've visited, and the language their browser is set to. Once you have them, you also see their name, email, and phone number, plus any fields and events you choose to send from your own site. ### Can I ask visitors questions before the chat starts? Yes, with a pre-chat form. Pre-chat questions can ask for a name, an email address, or a phone number, along with questions of your own as free text, a dropdown, or a set of choices. The answers arrive attached to the chat. You can also leave them off entirely and let people just start typing. ### How are chats assigned to my team? Automation rules can tag a chat, set its priority, or assign it to a team when it arrives. New chats can then be assigned by hand, sent around the team in turns, or given to whoever has the fewest open, and you can cap how many chats one person is assigned at a time. ### Can visitors find answers without talking to anyone? Yes. Turn on help articles and your NeetoKB articles appear in the chat window, so a visitor can search for an answer before anyone replies. Your team can also send an article into the conversation while they're typing. ### Is there a NeetoChat mobile app? Yes. The iOS and Android apps send a push notification when a new chat comes in, so whoever is on call can answer from wherever they are. Business hours tell visitors when they can expect a reply, so nobody is left wondering outside them. ### Can a chat turn into a support ticket? Yes. Turn a conversation into a NeetoDesk ticket so it can be worked on properly, or open a GitHub issue from it when it turns out to be a bug. Chat notifications can also go to Slack, and Zapier connects the rest. ## Links - [Human page](https://www.neeto.com/neetochat) - [Pricing](https://www.neeto.com/neetochat/pricing) - [Help Docs](https://help.neetochat.com) - [Roadmap](https://roadmap.neetochat.com/product-roadmap) - [Changelog](https://roadmap.neetochat.com/changelogs) - [Email Support](mailto:support@neetochat.com) # NeetoChat Features Discover the features of NeetoChat and learn how its functionality can help streamline your processes. ## Chat Features ### Chat widget Interact directly with customers in real-time to provide instant support. ### Pre-chat questions Collect customer details or queries before starting a chat. ### Post-chat questions Gather feedback or additional information after a chat ends. ### Chat history Access complete conversation history for better insights. ### Automation rules Automate routine tasks effectively to improve overall efficiency. ### Rich messages Send messages with images, videos, or other multimedia formats. ### Private notes Add confidential internal notes visible only to team members. ### Canned responses Save and reuse frequently used responses for faster replies. ### Keyboard shortcuts Click Shift +? to see keyboard shortcuts for quick and easy navigation. ### Knowledge base Share useful help articles directly within the chat widget. ## Notifications ### Outbound notifications Send notifications to customers proactively for better engagement. ### Notify visitors of unread messages Alert website visitors about unread chat messages. ## Customization ### Chat widget customization Personalize and design the chat widget to align with your brand. ### Chat widget Easily embed and display the chat widget on your website. ## Chat Management ### Create Views Organize and categorize chats based on the customized views. ### Tags Categorize chats using tags for better organization. ### Business hours Define and manage specific operational hours for chat availability. ### Custom fields Customize and manage fields to gather relevant information. ### Groups Organize team members into groups for better workflow. ### Workflows Design and automate workflows for smoother customer interactions. ### APIs Integrate and extend chatbot functionality with API management. ### Mapped fields Map fields to streamline data collection and integration. ### IP restriction Restrict access to specific IP addresses for security. ## Integrations ### Slack Connect with Slack for seamless team communication. ### Zapier Automate tasks by integrating with thousands of apps through Zapier. ### GitHub Get updates and manage issues from GitHub within NeetoChat. ### NeetoEngage Start a private note with fr to add the customer's request to NeetoEngage, as a new feature request or a vote on an existing one. ## Links - [Human page](https://www.neeto.com/neetochat/features) # NeetoChat Pricing Explore NeetoChat pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $30/user/year - Remove Neeto branding ## Highlights - First 10 agents are FREE - Unlimited chats - Unlimited users - Unlimited automation rules - Mobile App for iOS & Android ## Chat Features - Chat widget - Pre-chat questions - Post-chat questions - Chat history - Automation rules - Rich messages - Private notes - Canned responses - Keyboard shortcuts - Knowledge base ## Notifications - Outbound notifications - Notify visitors of unread messages ## Customization - Chat widget customization - Chat widget ## Chat Management - Create Views - Tags - Business hours - Custom fields - Groups - Workflows - APIs - Mapped fields ## Integrations - Slack - Zapier - GitHub - NeetoEngage # NeetoChat Support Get help with NeetoChat through the support center. ## Links - [Human page](https://www.neeto.com/neetochat/support) - [Help Docs](https://help.neetochat.com) - [Email Support](mailto:support@neetochat.com) # NeetoChat Mobile App Stay connected with the NeetoChat mobile app. Access all features on the go and manage your work anytime, anywhere with ease. ## Content NeetoChat Mobile App: Access the NeetoChat on the Go Stay connected with the NeetoChat mobile app. Access all features on the go and manage your work anytime, anywhere with ease. Manage your chats on the go and never miss a chance to provide great support with NeetoChat mobile app for iOS and Android. ### NeetoChat Mobile App Manage your chats on the go and never miss a chance to provide great support to your customers with NeetoChat mobile app for iOS and Android. ## Features ### Find your customer conversations in one place. Easily manage all customer conversations on single screen. With NeetoChat mobile app, you can keep track of all kind of queries and requests in a single place without switching between apps and help them real-time. Whether it's a support issue or general enquiry, you'll have everything you need to respond quickly. ### Real-time support for your customers. Get push notifications and offer immediate help to your customers with real-time support right from your mobile app. You'll see customer messages as they come in and can respond instantly, ensuring no one is left waiting. Whether you're on the go or at your desk, NeetoChat helps you stay connected. ### Canned responses for instant reply. Save time and respond faster with canned responses. Create pre-written replies for common questions or queries, so you can provide instant answers with just a tap. This feature ensures consistency and speed, helping you handle multiple customer conversations simultaneously. ## Links - [Human page](https://www.neeto.com/neetochat/mobile) # NeetoChat Integrations Explore NeetoChat integrations and easily connect with your favorite tools to streamline your workflow and enhance productivity. ## Content ### All Integrations ### Items #### GitHub Create GitHub issues from chats. #### Zapier Automate tasks by integrating with thousands of apps through Zapier. #### Slack Receive instant chat notifications in Slack. #### NeetoEngage Start a private note with fr to add the customer's request to NeetoEngage as a feature request or a vote. ## Links - [Human page](https://www.neeto.com/neetochat/integrations) # Live Chat Widget for Your Website | NeetoChat Add a live chat widget to your website with NeetoChat. Visitors click a chat button, open a panel, and message your support agents in real time. ## Overview The NeetoChat live chat widget for your website is a small chat button that sits on your pages. When a visitor clicks it, a chat panel opens where they can start a new conversation and exchange messages with your support agents in real time. To add it, copy the installation snippet from Admin Panel under Installation and paste it into your website. Support and sales teams use the website chat widget to answer questions while visitors are still on the page, instead of sending them to an email form. Every conversation lands in the NeetoChat inbox, where agents reply, assign, and close chats. The free plan covers your first 10 agents with unlimited chats, so small teams can add live chat to their site at no cost. ## Links - [Human page](https://www.neeto.com/neetochat/features/chat-widget) # Pre-Chat Form for Live Chat | NeetoChat Use a NeetoChat pre-chat form to collect name, email, phone, and custom answers from visitors before a live chat starts, so agents reply faster. ## Overview A pre-chat form in NeetoChat asks visitors a few questions before a live chat begins. Collect their name, email, phone number, or customer ID up front so agents can skip those questions, understand who they are talking to, and give faster, more personal answers. Build your pre-chat survey from name, email, phone, single choice, multiple choice, dropdown, short answer, and description fields. Mark questions as required, drag them into the order you want, and switch the form on or off at any time while a live preview shows what visitors will see. Answers appear in the visitor info panel next to the conversation, and name and email responses update the visitor's contact details automatically. Agents start every chat with context, and you build a contact list from website visitors without a separate lead form. ## Links - [Human page](https://www.neeto.com/neetochat/features/pre-chat-questions) # Post-Chat Survey for Live Chat | NeetoChat Send a post-chat survey in NeetoChat to collect chat ratings and feedback after each conversation, with custom questions your team can review. ## Overview A post-chat survey in NeetoChat asks customers what they thought of your support once a conversation ends. By default, visitors can rate the chat and leave written feedback, and you can add your own questions to match your business and what you want to learn. Support managers use post-chat questions to track customer satisfaction and spot conversations that need follow-up. Choose from a chat rating field, name field, single choice, multiple choice, dropdown, and short answer questions. Make any question required, reorder them by dragging, and preview the form as you edit. Agents see each customer's responses in the visitor info panel of the closed conversation, so feedback stays tied to the chat it came from. Try different questions over time to learn which parts of your live chat support work well and which need attention. ## Links - [Human page](https://www.neeto.com/neetochat/features/post-chat-questions) # Download Chat Transcripts as PDF | NeetoChat Download NeetoChat chat transcripts as PDF files in two clicks. Archive complete conversation history or share it with teammates and customers. ## Overview NeetoChat lets agents download the full chat transcript of any conversation as a PDF. Open the conversation, click the action button at the top of the message box, and choose Download transcript to save the entire chat history to your computer. A PDF chat history is easy to archive, attach to a support record, or share with a colleague who was not part of the conversation. Teams use downloaded transcripts to keep records for compliance, pass context to engineering or billing, or send customers a copy of what was agreed during the chat. ## Links - [Human page](https://www.neeto.com/neetochat/features/chat-history) # Live Chat Automation Rules | NeetoChat Set up live chat automation rules in NeetoChat to show proactive messages, open the widget, and assign chats to agents or teams by condition. ## Overview Live chat automation rules in NeetoChat perform an action when the conditions you set are met. Rules can apply to the chat widget or to conversations, conditions can be combined with AND or OR logic, and each rule runs a single action, which keeps behavior predictable. For the widget, target visitors by agent availability, country, location, page URL, page title, hour of the day, day of the week, or time on page. Then open or minimize the widget, show a system message, or post a message on behalf of an agent. Marketing teams use this for proactive chat invitations on pricing pages or after a visitor has lingered. For conversations, rules check the status, the URL where the chat started, or the assigned member, then assign the chat to a specific agent or team automatically. This routes requests to the right people without anyone sorting the inbox by hand. ## Links - [Human page](https://www.neeto.com/neetochat/features/automation-rules) # Send Files and Images in Live Chat | NeetoChat Share files, images, and videos in NeetoChat live chat. Send PDFs, spreadsheets, screenshots, and MP4 clips up to 20 MB right in the conversation. ## Overview NeetoChat lets you send files, images, and videos in live chat without leaving the conversation. Click the image or video icon in the messenger area to attach a file of up to 20 MB, and the customer receives it right inside the chat thread. Supported attachments include PDFs, Word and Excel documents, CSV, text, RTF, HTML, and ZIP files, plus JPG, PNG, and GIF images and video formats such as MP4, MOV, WebM, and MKV. Agents can share an invoice, a setup guide, or a short screen recording instead of describing steps in text. Executable files are blocked for security, and unlisted file types can be zipped before upload. ## Links - [Human page](https://www.neeto.com/neetochat/features/rich-messages) # Private Notes in Live Chat | NeetoChat Add private notes to NeetoChat conversations that customers never see. Share context, record key details, and collaborate with teammates on chats. ## Overview Private notes in NeetoChat let agents add internal comments to a live chat conversation. Notes are never shown to the customer, so your team can talk openly about the case, share context, and record decisions right next to the messages they relate to. Agents use internal notes to record important details, explain why a refund was approved, or ask a colleague for input before replying. To add one, open a conversation, switch to Note in the messenger area, and add your text. You can also keep additional notes in the side pane for longer context that anyone picking up the chat later should read first. ## Links - [Human page](https://www.neeto.com/neetochat/features/private-notes) # Canned Responses for Live Chat | NeetoChat Create canned responses in NeetoChat to reply to common live chat questions in one click, and assign the chat to a member or team at the same time. ## Overview Canned responses in NeetoChat are saved replies that agents can insert from the inbox in one click. Use them for questions your team answers every day, such as pricing, refund policy, or setup steps, so replies go out faster and stay consistent across agents. Each canned response can do more than add a reply. It can also assign the conversation to a member or a team, so one action answers the customer and routes the chat. Control who sees each saved reply by making it available only to you, to all members, or to members of a specific team. Teams use this to keep personal shortcuts private while sharing approved answers across the whole support desk. ## Links - [Human page](https://www.neeto.com/neetochat/features/canned-responses) # Knowledge Base Articles in Live Chat | NeetoChat Open NeetoKB knowledge base articles inside the NeetoChat widget from any button or link in your app, giving users contextual help on the same page. ## Overview NeetoChat can show knowledge base articles inside the chat widget. Connect it with NeetoKB and call the NeetoChat.contextualHelp.showKbArticle method with an article link or permalink, and that article opens in the widget whenever a user clicks the button or link you choose in your app. Product teams use this for contextual support. Add a question mark icon next to a tricky setting, and clicking it opens the matching guide in the chat widget, so users read the answer without leaving the page. If the guide does not solve the problem, they are already in the widget and can start a chat with your team, keeping live support one click away. ## Links - [Human page](https://www.neeto.com/neetochat/features/knowledge-base) # Send Bulk Messages to Customers | NeetoChat Send bulk messages to customers from NeetoChat. Select contacts, write one message, and deliver it to each person's chat as a regular conversation. ## Overview NeetoChat lets you send bulk messages to customers proactively from the Contacts page. Select the contacts you want to reach, choose Message users from the bulk action bar, write your message in the side pane, and send it to everyone at once with a single click. Each message appears in the Inbox for every selected contact, just like a regular chat message, so replies come back into the same conversation. Support teams use this to announce a fix to customers who reported a bug, share planned downtime, or follow up with a group of users after an onboarding session, without opening each chat one by one. ## Links - [Human page](https://www.neeto.com/neetochat/features/outbound-notifications) # Email Visitors About Unread Chat Messages | NeetoChat NeetoChat emails visitors about unread chat messages when they leave before seeing a reply, with a link back to continue the conversation. ## Overview NeetoChat sends email notifications for unread chat messages when a visitor misses an agent's reply. If they closed the tab, switched away, or stepped away from the page, NeetoChat emails the unread messages after a short wait, with a link back to the conversation. This keeps conversations from going cold when a reply takes a few minutes. It works whenever the visitor's email was captured during the chat, usually through the pre-chat form. Notifications are on by default with a 30-minute wait, and admins can change the delay or turn the feature off from the admin panel. Visitors who never shared an email simply see the reply the next time they open the chat. ## Links - [Human page](https://www.neeto.com/neetochat/features/unread-message-notifications) # Customize Your Live Chat Widget | NeetoChat Customize the NeetoChat live chat widget to match your website. Edit the welcome message, button labels, and description, and control agent names. ## Overview NeetoChat lets you customize the live chat widget so it matches your website's style. Open the Customize settings in the admin panel, and your changes appear in a real-time preview as you edit, so you can see exactly what visitors will get before you save. Beyond the look of the widget, you can rewrite the description, button labels, and welcome message to fit your brand's tone. You can also show, hide, or rename the agent, for example displaying a generic name like Support Team instead of individual names. Teams use this to keep the chat consistent with the rest of their site and to set clear expectations for visitors before the first message. ## Links - [Human page](https://www.neeto.com/neetochat/features/chat-widget-customization) # Custom Inbox Views for Live Chat | NeetoChat Create custom inbox views in NeetoChat to filter live chat conversations by conditions, and keep each view private or share it with all members. ## Overview Custom views in NeetoChat let members organize the live chat inbox around the conversations that matter to them. Give each view a name and description, then set conditions that decide which conversations appear in it, so each person works from a focused list. An agent might build a view for chats started on the pricing page, while a team lead tracks open conversations assigned to their group. Set a view's availability to Myself to keep it private, or to All members to share it across your NeetoChat organization. Shared views give everyone the same filtered list of conversations, which makes handoffs and daily reviews quicker. ## Links - [Human page](https://www.neeto.com/neetochat/features/custom-views) # Tag and Organize Chat Conversations | NeetoChat Use tags in NeetoChat to label and organize chat conversations. Create tags with descriptions and apply them from the inbox for easy grouping. ## Overview Tags in NeetoChat are labels you attach to chat conversations to organize them. Create tags from the admin panel with a name and description, then apply them to any conversation from the right-side pane in the inbox by picking from a dropdown list. Support teams tag conversations by topic, such as billing, bug report, or feature request, to see what customers ask about most. Tags are for internal use, so you can label chats in whatever way helps your team, like flagging high-priority accounts or conversations that need follow-up. Consistent conversation tagging makes it easier to find related chats later and to spot recurring issues. ## Links - [Human page](https://www.neeto.com/neetochat/features/tags) # Live Chat Business Hours | NeetoChat Set live chat business hours in NeetoChat by timezone. Outside those hours, show an away message with a return time or hide the chat widget. ## Overview Business hours in NeetoChat tell the chat widget when your team is available. Set working hours for each day of the week in your chosen timezone, and NeetoChat automatically changes what visitors see when they open the widget while you are offline. Pick one of two offline modes. Set an away message keeps the widget visible and shows your message with a note saying when you will be back, so visitors can still leave a message and you collect leads overnight. Hide the chat widget removes it outside business hours, for teams that would rather not show a chat nobody can answer. The default away message can be rewritten. ## Links - [Human page](https://www.neeto.com/neetochat/features/business-hours) # Custom Contact and Ticket Fields | NeetoChat Add custom contact and ticket fields in NeetoChat to store extra customer data, ask it in pre-chat or post-chat forms, or prefill it from your app. ## Overview Custom fields in NeetoChat let you store information beyond the default name, email, and phone. Add contact fields or ticket fields, choose the type of data each one holds, such as a customer's age or company size, and describe your customers more completely. Contact fields can be generic, or set as a pre-chat or post-chat question so visitors fill them in during the chat. When you embed the widget in your own app, you can also prefill field values through the NeetoWidgetUserIdentity object. For example, pass a customer's plan, such as Free or Gold, so agents know who they are talking to without asking. ## Links - [Human page](https://www.neeto.com/neetochat/features/custom-fields) # Agent Groups for Live Chat Teams | NeetoChat Organize support agents into groups in NeetoChat, like Billing or HR, and set workload management rules to distribute conversations evenly. ## Overview Agent groups in NeetoChat bring together team members who handle similar types of requests. Create a group, give it a name, add members, and choose a workload management option that controls how incoming work is shared among the people in that group. Small teams can assign conversations directly to agents. As volume grows, groups such as Billing, HR, or Technical Support help route each request to the people best placed to answer it. Workload management spreads the load across group members so no single agent is buried while others are idle. Groups also work with automation rules and canned responses, which can assign a conversation to a team. ## Links - [Human page](https://www.neeto.com/neetochat/features/agent-groups) # Chatbot Workflow Builder | NeetoChat Design chatbot workflows in NeetoChat with a visual builder. Connect nodes to define how the chatbot answers, then clone, test, and set one active. ## Overview The NeetoChat chatbot workflow builder is a visual canvas for defining the steps your chatbot takes when a customer asks a question. Each workflow is made of nodes, which are individual steps, joined by connections that set the order they run in. Start from the initial node, add nodes from the menu, and drag between handles to connect them. You can keep several workflows, but only one is active at a time, and the chatbot uses it to decide how to respond. The rest wait on standby. To make changes safely, clone the active workflow, edit the copy, and set it as active when it is ready. Workflows can also be renamed or deleted. ## Links - [Human page](https://www.neeto.com/neetochat/features/chatbot-workflows) # Chatbot API Integration | NeetoChat Let your NeetoChat chatbot call external APIs. Define APIs once, insert user answers into the URL or body, and add API nodes to chatbot workflows. ## Overview NeetoChat lets your chatbot call external APIs in the middle of a conversation. Define an API once in the chatbot settings, then add an API node to any workflow so the chatbot can send requests to your servers while it talks to a customer. For example, a chatbot can resend a one-time password when a customer asks for it. Values the customer types, stored as mapped fields, can be inserted as placeholders in the request URL or body, and the chatbot swaps in the real values before sending the call. This lets the chatbot look up or update data in your own systems, not only reply with fixed text. ## Links - [Human page](https://www.neeto.com/neetochat/features/chatbot-apis) # Chatbot User Input Fields | NeetoChat Capture chatbot user input with NeetoChat mapped fields. Collect emails and other answers in workflows, then reuse them in API calls. ## Overview Mapped fields store the answers customers give your NeetoChat chatbot. Every piece of user input collected in a conversation is linked to a mapped field, so the chatbot can remember what the customer said and act on it later in the same workflow. To collect an email, for example, create an Email mapped field with a label, name, and field type. Then add a User input node to your workflow, write the message the chatbot sends first, and pick the mapped field that should hold the reply. Collected values can be inserted into chatbot API calls, letting the bot use a customer's answer to fetch or update information in your own systems. ## Links - [Human page](https://www.neeto.com/neetochat/features/mapped-fields) # Live Chat Slack Integration | NeetoChat Connect NeetoChat to Slack to get new chat alerts in a channel, reply to visitors from Slack threads, and add internal notes that sync both ways. ## Overview The NeetoChat Slack integration lets your team get new conversation alerts and chat with website visitors straight from Slack. Connect your workspace, pick a public or private channel in an automation rule, and conversation details are posted there when a visitor starts a chat. Replies sent from the Slack thread go back to the visitor, and new messages from the same conversation stay synced in that thread. If the Slack user also exists in NeetoChat, the conversation is assigned to them. Start a message with Note: to add an internal note, which appears in NeetoChat and syncs the other way too. Teams that already live in Slack can answer customers without switching tools. ## Links - [Human page](https://www.neeto.com/neetochat/features/slack-integration) # Zapier Integration for Live Chat | NeetoChat Connect NeetoChat to thousands of apps with Zapier. Build Zaps without code to send chat data to your CRM, spreadsheets, and other business tools. ## Overview The NeetoChat Zapier integration connects your live chat to thousands of other apps. Using automated workflows called Zaps, an event in one app triggers one or more actions in others, so routine tasks run on their own with no coding required. Teams use Zapier to move chat data where it is needed, such as adding new contacts to a CRM, logging conversations in a spreadsheet, or posting alerts in a project management tool. Setting up takes a few minutes. Create an API key for Zapier in the NeetoChat admin panel, connect it in your Zapier account, and pick the trigger and actions for your Zap. ## Links - [Human page](https://www.neeto.com/neetochat/features/zapier-integration) # Create GitHub Issues from Support Chats | NeetoChat Create GitHub issues from NeetoChat support tickets in one click so developers can track customer-reported bugs and feature requests. ## Overview The NeetoChat GitHub integration links customer tickets to GitHub issues. After you connect your GitHub account and choose a repository, agents can click Create GitHub Issue in the ticket sidebar to send a customer-reported bug or feature request straight to your developers. Support teams use it to hand off bug reports and feature requests without copying details between tools. Developers track the work in GitHub, where they already manage code, while support keeps the customer conversation in NeetoChat. You can connect all repositories or only specific ones, and one GitHub connection can be shared across multiple NeetoChat workspaces. ## Links - [Human page](https://www.neeto.com/neetochat/features/github-integration) # Live Chat NeetoEngage Integration | NeetoChat File customer feature requests in NeetoEngage from NeetoChat conversations. Start a private note with "fr" to create a request or add the customer's vote to one. ## Overview The NeetoEngage integration adds feature requests from NeetoChat conversations to NeetoEngage, where customers vote on requests and follow your roadmap. Connect it from AI Assistant in the Admin Panel with your NeetoEngage workspace URL and an API key created in NeetoEngage. When an agent starts a private note with fr, NeetoChat reads the conversation with the customer. If a matching feature request already exists, the customer is added as a voter. If not, a new feature request is created with the customer as a voter. The customer's name and email stay out of the public title and description and go into a private note with a link to the conversation. ## Links - [Human page](https://www.neeto.com/neetochat/features/neetoengage-integration) # NeetoInvoice Track time, generate invoices, accept payments, and analyze revenue with NeetoInvoice—your all-in-one tool for efficient business finance management. ## Overview NeetoInvoice is an affordable invoicing software, that makes time tracking and invoicing easy by keeping track of billable hours and letting you create invoice quickly. ## Key Features - **Easily keep track of your time.**: You can quickly log your work hours under specific projects or clients. It helps you keep track of your billable hours and manage your time well, making sure your invoices are accurate, helping you avoid any billing mistakes. - **Simplify your invoicing process.**: Create invoices with ease in just a few clicks. Say goodbye to the days of manual calculations, formatting headaches, and delays in sending out bills. NeetoInvoice makes invoicing easy for you. - **Quickly generate and analyze reports.**: NeetoInvoice helps you with detailed reports that provide invaluable insights into your business's financial health and performance. Track your income, expenses, and profitability over time. Monitor where your time is spent and identify ways for optimization. - **Accept payments securely.**: With NeetoInvoice, accepting payments is easy. You can connect with Stripe to handle payments right through your invoices. Just add payment links to your invoices, and clients can pay online quickly. You can also record and track payments, so your financial records stay accurate and organized. ## Frequently Asked Questions ### How does NeetoInvoice's time tracking work? NeetoInvoice's time tracking is simple and efficient. You can start a timer when you begin a task, or manually log your work hours.It provides you with a clear overview of where your time goes, making it easier to bill accurately. ### How can I accept payments through NeetoInvoice? NeetoInvoice seamlessly integrates with Stripe, a secure and popular payment gateway. You can easily set up Stripe within NeetoInvoice to receive online payments from your clients. This streamlines the payment process and helps you get paid faster. ### Can I use NeetoInvoice on my mobile device? Yes, NeetoInvoice offers a mobile app for both iOS and Android. You can track your time and manage your business on the go. ### Can NeetoInvoice handle multiple currencies for international clients? Absolutely. NeetoInvoice supports multiple currencies, making it easy to invoice clients worldwide. You can set your preferred currency for each client, and NeetoInvoice will handle it automatically, ensuring accurate and hassle-free billing for international clients. ### Can I track expenses in addition to time and invoicing? While NeetoInvoice primarily focuses on time tracking and invoicing, you can also log your business expenses. This feature enables you to keep a comprehensive record of your income and expenses, simplifying your financial management. ### Is NeetoInvoice suitable for freelancers and small businesses? Yes, NeetoInvoice is designed to cater to the needs of both freelancers and small businesses. Our features are scalable and adaptable to businesses of various sizes. Whether you're a solo freelancer or a small team, NeetoInvoice can help you manage your time tracking and invoicing efficiently. ## Links - [Human page](https://www.neeto.com/neetoinvoice) - [Pricing](https://www.neeto.com/neetoinvoice/pricing) - [Help Docs](https://help.neetoinvoice.com) - [Roadmap](https://roadmap.neetoinvoice.com/product-roadmap) - [Changelog](https://roadmap.neetoinvoice.com/changelogs) - [Email Support](mailto:support@neetoinvoice.com) # NeetoInvoice Features Discover the features of NeetoInvoice and learn how its functionality can help streamline your processes. ## Time and Project Management ### Timesheet autolock Automatically locks timesheets to prevent further edits after a set time. ### Time tracking Accurately track time spent on projects and tasks manually or using timer. ### Timesheet reports Generate detailed timesheet reports for time management insights. ### Timesheet import Import and analyze timesheet data with CSV file upload. ### Timesheet reminders Send reminders to team members to submit incomplete timesheets. ### Timesheet verification Send weekly timesheet report to verify submitted timesheets for accuracy. ### Project summary Get a quick overview of project status and progress. ### Project management Oversee project progress, deadlines, and team assignments. ### Client management Manage clients and their projects. ### Checklist Create checklists for tracking specific tasks and ensure completion. ### Approvals Send timesheets for manager approval before final submission. ### Taxonomy Customize the standard terms used in your invoicing process. ### Custom roles and permissions Define custom roles and permissions for team members. ## Billing and Financial Tracking ### Invoice generation Generate invoice, add items, taxes and minimize errors in subtotals. ### Multi-currency support Support invoicing and payments in multiple currencies. ### Expense tracking Easily track all business expenses in one place for better clarity. ### Accept payments online Receive payments directly through Stripe integration. ### Revenue report View comprehensive revenue reports for insightful financial analysis. ### Profit loss statement Generate profit and loss statements to monitor financial health. ### Unbilled hours report Keep track of all unbilled hours for better billing accuracy. ### Account aging report Monitor outstanding invoices and overdue accounts and prioritize collections. ### Overdue invoice reminder Send reminders for overdue invoices to ensure timely payments. ## Integrations ### Slack Integrate with Slack for real-time team updates and notifications. ### Zapier Connect with hundreds of apps through Zapier for workflow automation. ### Stripe Receive payments directly through Stripe integration. ### Webhooks Get webhooks on specific triggers to automate your workflow. ### Razorpay Allow users to make payments using Razorpay. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features) # NeetoInvoice Pricing Explore NeetoInvoice pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Remove Neeto branding ## Highlights - Unlimited invoices - Unlimited users - Unlimited projects - Unlimited clients ## Time and Project Management - Timesheet autolock - Time tracking - Timesheet reports - Timesheet import - Timesheet reminders - Timesheet verification - Project summary - Project management - Client management - Checklist - Approvals - Taxonomy ## Billing and Financial Tracking - Invoice generation - Multi-currency support - Expense tracking - Payment via Stripe - Revenue report - Profit loss statement - Unbilled hours report - Account aging report - Overdue invoice reminder ## Integrations - Slack - Zapier - Stripe - Webhooks - Razorpay # NeetoInvoice Support Get help with NeetoInvoice through the support center. ## Links - [Human page](https://www.neeto.com/neetoinvoice/support) - [Help Docs](https://help.neetoinvoice.com) - [Email Support](mailto:support@neetoinvoice.com) # NeetoInvoice Mobile App Stay connected with the NeetoInvoice mobile app. Access all features on the go and manage your work anytime, anywhere with ease. ## Content NeetoInvoice Mobile App: Access the NeetoInvoice on the Go Stay connected with the NeetoInvoice mobile app. Access all features on the go and manage your work anytime, anywhere with ease. Stay connected and manage your business on the go with our NeetoInvoice mobile apps. Track your time and stay organized anytime, anywhere. ### NeetoInvoice Mobile App Stay on top of your work wherever you are with the NeetoInvoice mobile app. Easily track your time, manage projects, and handle timesheets with just a few taps anytime, anywhere. ## Features ### Easily keep track of your time. NeetoInvoice mobile app makes time tracking hassle-free. Easily log your work hours in real-time or manually add entries when needed. You'll also receive push notifications reminding you to fill in any missing timesheet entries, so you never miss logging billable hours. ### Add timesheet entries in a single tap. Entering work hours is simple with one-tap timesheet entries. NeetoInvoice's timer syncs perfectly with the web app, so you can start and stop it from your phone and track your time accurately. You can also edit entries on the go to keep your timesheets up-to-date. ### Easily organize and manage your projects. Handling multiple projects from your mobile device is easy with NeetoInvoice. Easily switch between projects, assign time to specific tasks, and get an overview of your workload, all in one place. ## Links - [Human page](https://www.neeto.com/neetoinvoice/mobile) # NeetoInvoice Integrations Explore NeetoInvoice integrations and easily connect with your favorite tools to streamline your workflow and enhance productivity. ## Content ### All Integrations ### Items #### Stripe Collect payments with Stripe. #### Zapier Automate payment workflows effortlessly. #### Slack Receive instant Invoice notifications in Slack. #### Razorpay Allow users to make payments using Razorpay. ## Links - [Human page](https://www.neeto.com/neetoinvoice/integrations) # Timesheet Lock to Stop Late Edits | NeetoInvoice Use timesheet lock in NeetoInvoice to block edits at the end of the day, week, or month so invoiced hours stay fixed. Track every override in a report. ## Overview Timesheet autolock in NeetoInvoice stops team members from adding or editing time entries once a period closes. You enable this timesheet lock per project and pick one of three rules: end of the day, which allows a 24-hour grace period, or end of the week or end of the month, which lock the previous period with no grace period. It suits agencies and consultancies that bill on a fixed schedule. If you invoice a client every Monday for last week's work, a weekly lock keeps those hours from changing after the invoice goes out. People you grant override access can still correct locked timesheets, and the autolock override report shows who made the change, for which user, on what date, and whether an entry was created or edited. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/timesheet-autolock) # Time Tracking Software for Teams | NeetoInvoice NeetoInvoice time tracking software lets your team log hours against client projects and tasks, with notes, so every billable hour is ready to invoice. ## Overview NeetoInvoice is time tracking software that records hours against the right client project and task. Team members pick a date on the calendar, choose the project and task, enter hours manually or use the timer, and add optional notes describing the work before logging the time. Agencies, consultancies, and freelancers use it to track time on projects without a separate tool. Because each time entry is tied to a project and task, the same hours feed your timesheet reports and the invoices you generate for clients. The free plan includes unlimited users, projects, and clients, so everyone on the team can log time. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/time-tracking) # Timesheet Reports: Weekly and Monthly | NeetoInvoice Timesheet reports in NeetoInvoice show weekly and monthly hours per user, user summaries, and detailed reports grouped by member, project, or task. ## Overview Timesheet reports in NeetoInvoice turn logged hours into views you can open from the Reports page. Weekly and monthly timesheet reports show the hours each user recorded, the user summary gives a per-person overview, and the detailed report lets you group time entries by members, projects, or tasks. Managers use these reports to see where the team's time went before billing a client or planning upcoming work. Group the detailed report by project to check effort per engagement, or by member to review workload. The autolock override report and the checklist activity tracking report help you audit how time entries were made and changed. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/timesheet-reports) # Import Timesheets from CSV | NeetoInvoice Import timesheets from a CSV file into NeetoInvoice to bring past hours over from spreadsheets or another time tracker, mapped to clients and projects. ## Overview NeetoInvoice lets you import timesheets from a CSV file, so hours recorded in spreadsheets or another time tracking tool don't have to be retyped. From the Admin panel you start a new import, upload the file, and NeetoInvoice adds the time entries to your account. The CSV needs a header row and the columns Date, Client, Project, Task, Notes, Hours, and Email, with dates in YYYY-MM-DD format and a file size of up to 10 MB. Teams moving from another time tracker or a spreadsheet use timesheet import to bring their history along, so past hours are available for reports and invoicing. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/timesheet-import) # Timesheet Reminders for Missed Entries | NeetoInvoice Timesheet reminders in NeetoInvoice email users when they miss a day's time entry, so hours get logged on time and invoices reflect all billable work. ## Overview Timesheet reminders in NeetoInvoice email users when they miss adding time entries for a day. Each person turns on the missed time entry notification from My preferences and chooses when they want to receive it, so the reminder fits their own schedule. Gaps in timesheets usually show up at invoice time, when people struggle to remember what they worked on days earlier. A daily reminder prompts team members to log hours while the work is fresh, which gives managers complete timesheets and keeps billable time from slipping through. It helps agencies and consulting teams that bill by the hour. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/timesheet-reminders) # Weekly Timesheet Report for Verification | NeetoInvoice NeetoInvoice emails each user a weekly timesheet report every Saturday at 9 AM in their timezone so they can verify their hours before invoicing. ## Overview NeetoInvoice sends every user a weekly timesheet report by email so they can verify the hours they logged. The report arrives at 9 AM every Saturday in the user's timezone and covers the time entries that person made during the week. Users can turn it on or off from My preferences. Asking people to verify timesheets at the end of each week catches missing hours, entries under the wrong project, and typos while the week is still fresh. Project managers get cleaner data for reports, and finance teams spend less time correcting entries before generating client invoices. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/timesheet-verification) # Project Summary Report | NeetoInvoice The project summary report in NeetoInvoice gives a per-project overview built from tracked time, so you can check progress on every client project at once. ## Overview The project summary report in NeetoInvoice shows a summary of each project in one view, built from the time your team logs. Open Reports from the side menu and select Project summary to get a quick overview of project status and progress without going through individual timesheets. Account managers and team leads use it to compare projects side by side, spot engagements that need attention, and prepare for client check-ins. Because it draws on the same time entries used for invoicing, the project summary report gives a consistent picture of work across every client project you run. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/project-summary-report) # Project Time Tracking and Billing | NeetoInvoice Set up projects in NeetoInvoice with a client, billing method, rate, currency, tasks, and team members, so project time tracking and billing stay together. ## Overview NeetoInvoice brings project time tracking and billing setup into one place. Each project holds its client, billing method, currency, rate, time rounding, tasks, checklist items, and team members, and you can edit these details at any time from the Projects page. Agencies and consultancies running several client engagements use projects to keep hours organized and billable. Assign team members so they can log time against the project's tasks, set a rate and currency so invoices come out right, and enable autolock to keep closed periods from changing. The free plan includes unlimited projects, so you can create one for every engagement. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/project-management) # Client Management for Invoicing | NeetoInvoice Manage clients in NeetoInvoice with names, addresses, billing currency, payment due dates, and internal notes, then track time and invoice each one. ## Overview Client management in NeetoInvoice keeps every client's billing details in one list. When you add a client, you record the name, a secondary name, an optional address, the currency you bill in, the payment due date, and internal notes that only your team sees. Freelancers and agencies use client records as the starting point for projects and invoices. Click any client on the Clients page to view its details, or edit them when a client changes address, currency, or payment terms. The free plan includes unlimited clients, so you can manage clients of every size without worrying about limits. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/client-management) # Task Checklists for Time Entries | NeetoInvoice Add checklists to project tasks in NeetoInvoice so team members confirm required steps before logging time, such as a checklist for personal time off. ## Overview NeetoInvoice lets you attach task checklists to projects, so team members go through specific items when they log time against a task. You add checklist items from the project's edit page, choose the task each item belongs to, and mark an item as required when users must select it. BigBinary, a consulting company, asks team members to go through checklists before they can enter personal time off in the timesheet. The same approach works for any task where a process matters. Managers can review what people marked while adding time entries through the checklist activity tracking report. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/project-checklists) # Timesheet Approval Workflow | NeetoInvoice Timesheet approval in NeetoInvoice lets team members verify and submit weekly hours, and project managers review each request before billing. ## Overview Timesheet approval in NeetoInvoice adds a review step between logging hours and billing them. Approval requests are generated with the weekly timesheet report that each user receives by email on Saturday morning. The user checks their hours and clicks Verify and submit timesheet for approval, and the managers of the projects they worked on are notified by email. Project managers can then approve timesheets for work on their projects before those hours are billed. If someone adds a time entry after the request is generated, they resubmit that week from the Weekly timesheet reports page so managers see the updated entries. This suits agencies and consulting teams that want a manager to sign off on hours. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/timesheet-approvals) # Custom Invoice Labels with Taxonomy | NeetoInvoice Taxonomy in NeetoInvoice lets you rename the Notes section on your invoices to custom labels like Terms and Conditions or Payment Instructions. ## Overview Taxonomy in NeetoInvoice lets you set custom invoice labels so the product uses your business's language instead of default terms. Currently it relabels the Notes section on your invoices, and the change applies globally, so every invoice shows the new label. If Notes feels too generic, rename it to Terms and Conditions, Payment Instructions, or Project Scope, depending on what you put there. Admins change the label from Taxonomy under General in the Admin panel. Clients then see a heading that matches the content, which makes your invoices easier to read. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/taxonomy) # Generate Invoices from Timesheets | NeetoInvoice Generate invoices from timesheets in NeetoInvoice. Pick a client, date range, projects, and tasks, then add service or tax entries before you finalize. ## Overview NeetoInvoice lets you generate invoices from timesheets, so billed hours match the time your team logged. Choose a client and a time interval, then select the projects and tasks to include. Only time entries recorded during that interval are pulled into the invoice. On the new invoice page you can change the invoice number, issue date, and due date, and add service or tax entries before generating it. Agencies and freelancers who bill by the hour use it to stop copying hours into spreadsheets and to minimize errors in subtotals. The free plan includes unlimited invoices. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/invoice-generation) # Multi-Currency Invoicing | NeetoInvoice Multi-currency invoicing in NeetoInvoice lets you assign a currency to each project, so every invoice for that project is issued in that currency. ## Overview NeetoInvoice supports multi-currency invoicing by letting you set a currency for each project. Every invoice created under that project uses the selected currency, so you can bill one client in US dollars and another in euros from the same account. Agencies and freelancers with international clients use it to invoice each client in the currency they pay in. Choose the currency when you add a new project, or change it later from the project's edit page. You can also record a billing currency on each client record, which keeps client details and invoices aligned. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/multi-currency-invoicing) # Expense Tracking for Projects | NeetoInvoice Track business expenses in NeetoInvoice with amount, vendor, category, notes, and an attached file, and link each expense to a client and project. ## Overview Expense tracking in NeetoInvoice keeps business expenses in the same place as your time entries and invoices. Add an expense from the Reports page with the amount, quantity, date, vendor name, category, optional notes, and an uploaded file such as a receipt. When a cost belongs to specific work, link the expense to a client and project, which helps agencies see what each engagement costs. Admins create expense categories in the Admin panel, such as software or travel, so business expenses are grouped consistently and easy to review. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/expense-tracking) # Accept Stripe Payments on Invoices | NeetoInvoice Connect Stripe to NeetoInvoice and add a payment link to invoices so clients can pay by card, Google Pay, Apple Pay, or ACH Direct Debit. ## Overview NeetoInvoice connects to Stripe so you can accept online payments on invoices. Connect your Stripe account from Payment Integrations in the Admin panel, then check Include payment link before sending an invoice. Clients pay from their dashboard or the link in the invoice email, and payment status updates automatically in Stripe and NeetoInvoice. Clients can pay by card, Google Pay, Apple Pay, or ACH Direct Debit from a US bank account. Google Pay and Apple Pay are not available in India, and ACH payments can take up to four business days to confirm. NeetoInvoice charges no fee for accepting payments; the usual Stripe fees apply. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/stripe-payments) # Revenue by Client Report | NeetoInvoice The revenue report in NeetoInvoice breaks down revenue by client and uses accrual accounting, so you can see which clients drive your income. ## Overview The revenue report in NeetoInvoice shows revenue under each client, so you can see how income is split across your client base. Open Reports and select Revenue by client to get a client-level view of revenue without exporting data to a spreadsheet. The report uses accrual accounting, which records revenue before payment is received, rather than cash basis accounting, which records it only when a client pays. That means the revenue report reflects work you have billed even if the money has not arrived. Agency owners use the revenue by client report to spot dependence on a few accounts and plan capacity for their largest clients. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/revenue-report) # Profit and Loss Statement Report | NeetoInvoice Generate a profit and loss statement in NeetoInvoice to compare your company's income with its expenses and monitor the financial health of the business. ## Overview NeetoInvoice generates a profit and loss statement for your company from the Reports page. The P&L report brings the money you earn and the money you spend into one statement, so you can monitor financial health without assembling figures from separate tools. Owners of agencies and small service businesses use it to check whether the company is profitable over a period and to catch rising costs early. Reviewing the profit and loss statement each month gives you a quick read on margins before planning hires, budgets, or pricing changes. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/profit-and-loss-statement) # Unbilled Hours Report | NeetoInvoice The unbilled hours report in NeetoInvoice lists tracked time that has not been invoiced yet, so you can bill every hour your team worked for clients. ## Overview The unbilled hours report in NeetoInvoice shows the hours users have logged that have not been billed yet. Open Reports and select Unbilled hours to see where tracked time is still waiting to be invoiced, before it gets lost between billing cycles. Agencies and consultancies lose money when logged hours never make it onto an invoice. Reviewing unbilled time before each billing cycle helps you catch missed work, follow up with project managers, and generate invoices from timesheets for the right period. It also shows finance teams how much billable work has yet to be billed at any point. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/unbilled-hours-report) # Accounts Receivable Aging Report | NeetoInvoice The accounts receivable aging report in NeetoInvoice shows unpaid client invoices by how long they have been outstanding, so you can plan collections. ## Overview The accounts receivable aging report in NeetoInvoice shows your clients' outstanding balances based on how long invoices have gone unpaid. Open Reports and select Accounts aging report to monitor outstanding invoices and overdue accounts in one view, instead of checking invoices one by one. Finance teams and agency owners use AR aging to decide which clients to follow up with first and to spot accounts that keep slipping past their due dates. Pair it with the weekly overdue invoices email to keep collections on track and protect cash flow. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/accounts-receivable-aging-report) # Overdue Invoice Reminders | NeetoInvoice NeetoInvoice emails you a weekly list of overdue invoices every Monday at 9 AM in your timezone, so you know which clients to follow up with for payment. ## Overview NeetoInvoice sends overdue invoice reminders to you by email every week. The weekly overdue invoices notification arrives at 9 AM every Monday in your timezone and shows the invoices that are overdue. It is enabled by default, and you can turn it off from My preferences. Freelancers and agency owners use the Monday email to plan collections for the week without checking every invoice by hand. Seeing overdue invoices at the start of the week makes it easier to follow up with clients promptly, keep cash flow predictable, and notice clients who regularly pay late. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/overdue-invoice-reminders) # Slack Integration for Time Tracking | NeetoInvoice Connect NeetoInvoice to Slack to post your team's time entries for a project to a Slack channel on a schedule and in the timezone you choose. ## Overview The NeetoInvoice Slack integration posts the time entries your team logs on a project to a Slack channel. You connect it from the project's Integrations page, sign in to Slack, and pick the channel, schedule time, and timezone for the updates. Teams that coordinate in Slack can see what was worked on without opening NeetoInvoice. Because the integration is set up per project, each project can post to its own channel, which keeps time tracking updates relevant to the people following that work. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/slack-integration) # Zapier Integration for Invoicing | NeetoInvoice Connect NeetoInvoice to thousands of apps with the Zapier integration and build no-code Zaps that move data between your invoicing and business tools. ## Overview The NeetoInvoice Zapier integration connects your account to thousands of other applications. You build automated workflows called Zaps without writing code, where one app acts as the trigger and one or more actions happen in other apps automatically. Teams use Zapier to cut repetitive work between NeetoInvoice and the tools they already rely on, such as CRMs, spreadsheets, and chat apps. To connect, generate an API key for Zapier from the Admin panel and use it in the NeetoInvoice Zapier app. A free Zapier account is enough to get started. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/zapier-integration) # Webhooks for Invoicing Workflows | NeetoInvoice NeetoInvoice webhooks send event data to your endpoint the moment specific events occur, so you can sync CRMs, internal systems, and custom alerts. ## Overview Webhooks in NeetoInvoice send data to your application automatically whenever specific events occur. Instead of repeatedly checking for updates, your system receives a POST request with the event payload at an endpoint you choose as soon as the event happens. Developers use webhooks to sync NeetoInvoice data with CRMs and internal systems, send custom alerts to tools like Slack, or trigger automated workflows. Create a webhook from the Admin panel, add the endpoint, choose the event to subscribe to, and optionally set a secret so you can verify that requests come from NeetoInvoice. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/webhooks) # Razorpay Payment Integration | NeetoInvoice Connect Razorpay to NeetoInvoice so clients can pay by card, UPI, netbanking, wallet, or bank transfer, a good fit for businesses billing clients in India. ## Overview The Razorpay payment integration in NeetoInvoice lets you collect payments from clients through your Razorpay account. Connect it from Payment integrations in the Admin panel, sign in to Razorpay or create an account and complete KYC, then authorize the connection. Razorpay supports debit cards, credit cards, netbanking, wallets, UPI, and bank transfer, which suits consultants and businesses whose clients prefer local payment methods in India. NeetoInvoice also offers a Stripe integration for accepting card and wallet payments in other regions. ## Links - [Human page](https://www.neeto.com/neetoinvoice/features/razorpay-payments) # NeetoQuiz Create quizzes in minutes with NeetoQuiz. Easy-to-use quiz builder platform—start building for free today! ## Overview NeetoQuiz is an affordable quiz building software that lets you create and share quiz easily. You can customize your quiz with different question types, set pass/fail rules, and get instant results. ## Key Features - **Create & share engaging quizzes.**: Create interactive quizzes quickly by adding questions in text, markdown, code snippets, or media formats. Customize themes to align with your brand, then share via link, email, QR code, or embed on your website for easy access. - **Minimise cheating & enforce invigilation.**: Make quizzes more secure by turning on the front camera to confirm who’s taking the quiz. Use full-screen mode to keep quiz takers focused, and turn off copy-paste and tab-switching to stop cheating. - **See instant results and insights.**: View quiz results immediately after completion. Filter and download summary or individual reports. Check the insights page to see how each question is performing with students helping you understand their strengths and weaknesses. - **Set Pass/Fail criteria and manage results.**: Define pass/fail criteria for quiz attempts. Receive results by email after each quiz, or use webhooks to send data to an API for further decision-making. ## Frequently Asked Questions ### How do I create a quiz in NeetoQuiz? Simply add questions in various formats such as text, markdown, or media, then share it via a link, email, QR code, or embed it on your website. ### Can I prevent cheating during a quiz? Yes! You can enable features like front-camera verification, full-screen mode, and disable copy-paste or tab-switching to minimize cheating. ### How do I get results after a quiz? Results are available as soon as the candidate finishes. You can filter the results, download reports, and check detailed insights for each question. ### Can I set pass/fail criteria for quizzes? Yes, you can set custom pass/fail rules and have the results emailed to you once the quiz is complete. ### Can I integrate NeetoQuiz with other tools? Yes, you can use webhooks to send quiz results to an API and use the data for further decision-making. ## Links - [Human page](https://www.neeto.com/neetoquiz) - [Pricing](https://www.neeto.com/neetoquiz/pricing) - [Help Docs](https://help.neetoquiz.com) - [Roadmap](https://roadmap.neetoquiz.com/product-roadmap) - [Changelog](https://roadmap.neetoquiz.com/changelogs) - [Email Support](mailto:support@neetoquiz.com) # NeetoQuiz Features Discover the features of NeetoQuiz and learn how its functionality can help streamline your processes. ## Quiz Management ### Create engaging quiz Create simple and engaging quizzes for assessments and activities. ### Instantly share quizzes Share quizzes easily with a link, QR code, email, or embed on a website. ### Flexibility in attempt Let quiz takers pause, resume, or retake quizzes as needed. ### Time-based assessments Add timers to quizzes or individual questions for time-based challenges. ## Customization ### Randomize at each level Shuffle questions, choices, and show random subsets to quiz takers. ### Multiple question formats Add text, code, images, videos, or markdown to questions and answers. ## Result & Feedback ### Set result criteria Set passing criteria and see quiz results instantly after completion. ### Reports Access detailed reports, filter by criteria, and export in multiple formats. ### Feedback Show answers with explanations after completion or per question. ### Action pipeline Send emails after attempts or integrate data with your services via webhooks. ## Monitoring ### Proctoring Take snapshots of quiz takers during the attempt for monitoring. ### Cheating prevention Prevent switching tabs, copying, or pasting during the quiz. ## Links - [Human page](https://www.neeto.com/neetoquiz/features) # NeetoQuiz Pricing Explore NeetoQuiz pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Remove Neeto branding ## Quiz Management - Unlimited quizzes - Unlimited users - Create engaging quiz - Instantly share quizzes - Flexibility in attempt - Time-based assessments ## Customization - Randomize at each level - Multiple question formats ## Result & Feedback - Set result criteria - Reports - Feedback - Action pipeline ## Monitoring - Proctoring - Cheating prevention # NeetoQuiz Support Get help with NeetoQuiz through the support center. ## Links - [Human page](https://www.neeto.com/neetoquiz/support) - [Help Docs](https://help.neetoquiz.com) - [Email Support](mailto:support@neetoquiz.com) # Online Quiz Maker for Tests and Assessments | NeetoQuiz Build quizzes with the NeetoQuiz online quiz maker. Add questions, apply a theme, set proctoring and submission rules, preview, then publish and share. ## Overview NeetoQuiz is an online quiz maker for building tests, assessments, and knowledge checks. Click Add new quiz, give it a name, and start adding questions. From the same editor you can apply a theme and configure settings such as submission rules and proctoring before anyone takes the quiz. Teachers use it for classroom tests, trainers for course checkpoints, and hiring teams for screening candidates. Preview buttons at the top show exactly what quiz takers will see, so you can catch mistakes before you publish. Once the quiz is live, the Share tab gives you ways to send it out. The free plan includes unlimited quizzes and unlimited users, so a whole team can create a separate quiz for every class, course, or open role without counting seats or paying per member. Pricing stays flat as your team grows. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/quiz-maker) # Share a Quiz by Link, Email, or Embed | NeetoQuiz Share an online quiz with a link, social media post, or email, or embed the quiz on your website. NeetoQuiz makes every published quiz ready to send. ## Overview NeetoQuiz lets you share a quiz online as soon as it is published. The Share tab collects every option in one place: copy a direct link, post to social platforms, send the quiz to multiple recipients by email, or embed the quiz on a webpage. Pick the channel that fits your audience. Teachers can drop the link into a class group or learning platform, marketers can embed a quiz on a landing page or blog post, and HR teams can email an assessment straight to a list of candidates. Because the embed option places the quiz inside your own page, people can take it without leaving your website. A copied link works anywhere you can paste text, from chat apps and newsletters to course announcements, so one published quiz can reach every audience you need. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/share-quizzes) # Allow Quiz Retakes and Multiple Attempts | NeetoQuiz Decide whether people can retake a quiz. NeetoQuiz lets you allow multiple attempts or limit each sign-in to one submission for sign-in required quizzes. ## Overview NeetoQuiz lets you control quiz retakes, so you decide whether a person can submit the same quiz more than once. Turn on Allow candidates to re-take quiz under Candidate access and progress to permit multiple attempts. Leave it off and each person can attempt the quiz only once. The setting applies to sign-in required quizzes, where each attempt is tied to the same login. Allow retakes for practice tests and training modules, where learners improve by trying again. Keep a single attempt for final exams, certifications, and hiring assessments, where the first submission needs to count. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/quiz-retakes) # Timed Quiz Maker with Per-Question Timers | NeetoQuiz Create a timed quiz in NeetoQuiz. Set a time limit for the entire quiz or a timer for each question, with automatic submission when time runs out. ## Overview NeetoQuiz lets you create a timed quiz by setting a time limit in the Quiz Timing settings. Choose a timer for the entire quiz in minutes, or a timer for each question in minutes or seconds. Quiz takers see how much time they have and must finish within it. With a quiz-wide timer, people can submit any time before the clock runs out, and their attempt is submitted automatically when it does. Per-question timers suit rapid-fire rounds, aptitude tests, and trivia where each answer should come quickly. Timed assessments help teachers run exams on a fixed schedule and help recruiters see how candidates perform under time pressure. A countdown also leaves less room to look up answers, and every person gets the same amount of time, which keeps results fair and comparable. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/timed-quizzes) # Randomize Quiz Questions and Answer Options | NeetoQuiz Randomize quiz questions and answer choices in NeetoQuiz so every attempt shows a different order. Shuffling is on by default and easy to turn off. ## Overview NeetoQuiz can randomize quiz questions and answer choices, shuffling their order for every attempt. Both Randomize questions and Randomize choices are enabled by default, so each person sees a different sequence without any extra setup. Shuffling makes it harder for people taking the same test side by side to compare answers, and it stops anyone from memorizing that the answer to question three is always option B. It is useful for classroom exams, certification tests, and candidate screening. If your quiz needs a fixed order, such as a reading passage followed by related questions or steps that build on each other, switch either setting off under Question and options preferences. You can keep choices shuffled while questions stay in place, or the other way around. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/randomize-questions) # Multiple Choice Quiz Maker with Images | NeetoQuiz Build multiple choice quizzes in NeetoQuiz with 4 to 8 options, multiple correct answers, images, rich text formatting, and answer explanations. ## Overview NeetoQuiz is a multiple choice quiz maker that gives you control over how every question looks. Each question can have a description and between 4 and 8 answer options. Mark one correct answer, or enable Allow multiple correct answers for select-all-that-apply questions. Type / in a description or option to reach advanced text formatting, and upload images to both questions and options for diagrams, charts, or visual identification tasks. You can also switch each question between a List and a Card layout to suit the content. Add an answer explanation to any question so quiz takers understand why an answer is correct once they submit the quiz. Teachers and trainers use explanations to turn a graded test into a learning opportunity, and learners get context for every mistake instead of just a score. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/question-types) # Set a Passing Score for Your Online Quiz | NeetoQuiz Set a passing score for any quiz in NeetoQuiz. Define the minimum number of correct answers, and each submission is marked Passed or Failed automatically. ## Overview NeetoQuiz lets you set a passing score for a quiz by defining the minimum number of correct answers needed to pass. Turn on Pass or fail candidates in the Results and Feedback settings and enter the threshold. Submissions that meet it are marked Passed, and those below it are marked Failed. Quizzes without a threshold show an Unevaluated result, which suits surveys, practice rounds, or fun trivia. Adding a passing grade is useful for certification exams, compliance training, and candidate screening, where you need a clear pass or fail outcome for every person without grading each submission by hand. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/passing-score) # Quiz Results and Analytics Reports | NeetoQuiz See quiz results and analytics in NeetoQuiz, from completion rate and per-question accuracy to device data, plus every submission with its answers. ## Overview NeetoQuiz gives you quiz results and analytics in the Results tab. The Insights section shows the completion rate, the percentage of people who answered each question correctly, device information, and the average time taken when the quiz has a time limit. The Submissions section lists everyone who took the quiz, with correct and incorrect answer counts and the time and date of submission. Open any entry to see every question and the answers that person chose. When proctoring is on, tab switches, full screen exits, and webcam snapshots appear here too. Teachers can spot the questions most of the class got wrong and revisit those topics. Trainers can see whether people finish a course quiz or drop off partway. Hiring teams can review each candidate's answers and proctoring data before deciding who moves forward. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/quiz-reports) # Instant Answer Feedback in Online Quizzes | NeetoQuiz Give instant feedback in quizzes with NeetoQuiz. Reveal the correct answer and an explanation right after each question is submitted to help people learn. ## Overview NeetoQuiz can give instant feedback in quizzes by showing the correct answer and its explanation as soon as a person submits each question. Turn on Reveal answers and explanation instantly in the Results and Feedback settings, and quiz takers learn where they went right or wrong without waiting until the end. Immediate feedback works well for practice tests, onboarding and training modules, and study quizzes, where the goal is learning rather than grading. Write a short explanation for each question, and every answer becomes a quick lesson that reinforces the concept before the person moves on. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/answer-feedback) # Quiz Webhooks to Send Results to Your Apps | NeetoQuiz Use NeetoQuiz webhooks to send quiz results to your CRM, Slack, or internal systems the moment a candidate's quiz attempt is completed or terminated. ## Overview NeetoQuiz webhooks send quiz data to your own application the moment an event happens. Add a webhook in the Admin Panel, enter an endpoint that accepts POST requests, and choose the event to subscribe to. You can add a secret to verify that each request comes from NeetoQuiz. The QuizCompletion event fires when a candidate's attempt is completed or terminated. Its payload includes the quiz name and passing threshold, the result with correct and incorrect answer counts, the attempt status, and the person's name and email. Teams use webhooks to add candidates to a CRM, post alerts to a Slack channel, sync scores with internal systems, or trigger follow-up workflows. Your system receives each result as soon as it happens, so nobody has to check the dashboard or export results by hand. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/webhooks) # Online Exam Proctoring with Webcam Snapshots | NeetoQuiz Add online exam proctoring to any quiz with NeetoQuiz. Webcam snapshots are taken every 30 seconds and shown alongside each submission for review. ## Overview NeetoQuiz supports online exam proctoring through webcam snapshots. Turn on Enable snapshots in the Proctoring settings, and the quiz takes a photo of each person through their webcam every 30 seconds while they attempt the quiz. The snapshots appear with each person's entry in the Submissions section of the Results tab, so you can confirm that the right person took the test and that nobody else was helping. This suits remote hiring assessments, certification exams, and online classes where an in-person invigilator is not practical. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/proctoring) # Prevent Cheating in Online Quizzes | NeetoQuiz Prevent cheating in online quizzes with NeetoQuiz tab switch tracking. Record how often people leave the quiz tab or end the attempt after a set limit. ## Overview NeetoQuiz helps prevent cheating in online quizzes by monitoring tab switching. Switching to another tab is a common way to search for answers during a test, so NeetoQuiz can either record how many times each person leaves the quiz tab or end their attempt after a limit you choose. Use tracking when you want visibility without interrupting anyone, and review the tab switch count for each submission in the Results tab. For high-stakes exams and candidate assessments, enable Terminate quiz session after tab switches and set the maximum allowed, so repeated switching ends the attempt automatically. ## Links - [Human page](https://www.neeto.com/neetoquiz/features/cheating-prevention) # NeetoPlanner NeetoPlanner is project management software that helps teams streamline issues, sprints, and roadmaps. Stay focused and productive anytime, anywhere. ## Links - [Human page](https://www.neeto.com/neetoplanner) - [Pricing](https://www.neeto.com/neetoplanner/pricing) - [Help Docs](https://help.neetoplanner.com) - [Roadmap](https://roadmap.neetoplanner.com/product-roadmap) - [Changelog](https://roadmap.neetoplanner.com/changelogs) - [Email Support](mailto:support@neetoplanner.com) # The most affordable Asana alternative Discover the features of NeetoPlanner and learn how its functionality can help streamline your processes. ## Features ### Custom fields Create text field, drop down, numbers and other types of custom fields to match your needs. ### Due dates Set due dates on your tasks to stay organized and receive timely reminders. ### Templates Add templates so that you don't have to repeat the same thing multiple times. ### Task comments Add comments to tasks to record everyone's point of view. ### Rich text Rich text editor with the ability to upload documents. ### My tasks See all your tasks across various projects in one single place to better prioritize your work. ### Kanban boards See all your tasks in a tabular view or in a kanban board. ### Group chat A chat tool for the whole team to quickly chat something. ### Sections Manage your tasks better by grouping them into sections. ### SSL encryption Each connection is SSL encrypted to protect the data integrity. ### Mobile App With iOS and Android apps you can chat with your customers anytime anywhere. ### Google Sign in Force all your team members to login using google and make your organization more secure. ### Verify OTP every time Security is further strengthened by asking users to enter OTP every time they login. ## Links - [Human page](https://www.neeto.com/neetoplanner/features) # NeetoPlanner Pricing Explore NeetoPlanner pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plans Every plan includes every feature. Pay only for the number of active projects and storage you need. - Free: $0, free forever. Active projects: 1. Storage: 5 GB. For trying NeetoPlanner on a single project. - Starter: $9/month or $90/year. Active projects: 3. Storage: 25 GB. For small teams with a few projects on the go. - Pro: $19/month or $190/year. Active projects: 25. Storage: 100 GB. For teams running many projects at once. - Business: $49/month or $490/year. Active projects: 100. Storage: 500 GB. For organizations with lots of parallel work. - Unlimited: $99/month or $990/year. Active projects: Unlimited. Storage: 1 TB. No cap on active projects. Add storage in 1 TB steps. Need more storage? Upgrade your plan to increase your storage limit. Unlimited plan customers can purchase additional storage in 1 TB increments. All prices are in USD. ## What is an active project? An active project is any project your team is currently working in. Your plan sets how many projects can be active at the same time. When a project wraps up, archive it. Archived projects don’t count toward your limit, stay accessible in read-only mode, and every existing link to them keeps working. You can keep as many archived projects as you like, on every plan. ## What’s included in every plan - Unlimited team members: Invite your whole team. You never pay per seat. - All features included: No feature gates. The Free plan gets the same product as Unlimited. - Unlimited tasks and comments: Add as many tasks and comments as your projects need. - Unlimited archived projects: Archive finished work without deleting anything. - Read-only access to archives: Archived projects remain accessible in read-only mode. - Links keep working: Existing links to archived projects continue working. # NeetoPlanner Support Get help with NeetoPlanner through the support center. ## Links - [Human page](https://www.neeto.com/neetoplanner/support) - [Help Docs](https://help.neetoplanner.com) - [Email Support](mailto:support@neetoplanner.com) # NeetoPlanner Mobile App Stay connected with the NeetoPlanner mobile app. Access all features on the go and manage your work anytime, anywhere with ease. ## Content NeetoPlanner Mobile App: Access the NeetoPlanner on the Go Stay connected with the NeetoPlanner mobile app. Access all features on the go and manage your work anytime, anywhere with ease. Track your progress, get real-time updates, and handle all your work, no matter where you are. ### NeetoPlanner Mobile App With the NeetoPlanner mobile app, managing your projects and tasks is easier than ever. Track your progress, get real-time updates, and handle all your work, no matter where you are. ## Features ### Track and manage all your projects easily. Keep all your projects in one place with NeetoPlanner. You can check progress, update timelines, and monitor every detail to make sure everything stays on track. It helps you manage your work better and meet deadlines without any hassle. ### Get notified for all the project activities. Stay informed with real-time notifications. Whether it's a new task, a change in deadlines, or updates from your team, you'll get alerts right away. This ensures you're always up to date and can act quickly to any changes. ### Manage tasks without any effort. Managing tasks is simple with NeetoPlanner. You can assign, update, and track tasks easily, breaking down bigger projects into smaller steps. Everything stays organized, so you won't miss anything, helping you complete tasks faster. ## Links - [Human page](https://www.neeto.com/neetoplanner/mobile) # Project Management Custom Fields | NeetoPlanner Add project management custom fields in NeetoPlanner. Create text, dropdown and number fields, show them as list columns and reorder them anytime. ## Overview NeetoPlanner lets you add project management custom fields so each project tracks the details that matter to your team. Fields appear as columns in the list view, which makes it easier to categorize tasks and read project data at a glance. You can create text, dropdown, number and other field types. Take an employee onboarding project. Fields such as Assignee and Due Date show who owns each step and when it has to be finished. You can add a field from the project settings or straight from the list view by giving it a name and choosing a type. Reorder fields any time so the columns match the way your team reviews work. ## Links - [Human page](https://www.neeto.com/neetoplanner/features/custom-fields) # Task Due Dates and Calendar View | NeetoPlanner Set task due dates in NeetoPlanner and see every deadline in a calendar view. Drag a task to a new date to reschedule it and keep your project on track. ## Overview NeetoPlanner lets you set task due dates so everyone knows when work is expected, with reminders that help you stay organized. The Calendar tab in each project shows tasks and deadlines in a calendar layout, giving you a clear picture of what is due and when. When plans change, drag a task to a new day on the calendar and its due date updates, with the change reflected on the task cards. Tasks that had a specific time are reset to 11:59 PM, so you can set a new time if needed. Click any task on the calendar to open its details in a side pane without leaving the view. ## Links - [Human page](https://www.neeto.com/neetoplanner/features/due-dates) # Project Templates for Repeat Workflows | NeetoPlanner Use project templates in NeetoPlanner to start projects with sections, tasks, team members and due dates set up. Create, use and clone templates. ## Overview NeetoPlanner project templates give you a ready-made setup for work you run again and again. A template holds the sections, tasks, team members and due dates you usually add, so a new project starts organized instead of from a blank page. Templates suit repeating workflows such as onboarding new employees, running events or handling regular operational tasks. Admins create templates from the Admin Panel, then pick Use Template and adjust the project details before creating the project. To build a variation of an existing setup, clone a template and edit the copy. Every project that starts from a template follows the same structure, which keeps teams consistent. ## Links - [Human page](https://www.neeto.com/neetoplanner/features/project-templates) # Task Comments and Team Chat | NeetoPlanner Keep project discussion in NeetoPlanner with task comments and a project chat. Tag teammates, share files and follow threaded comments with email alerts. ## Overview NeetoPlanner lets you add task comments to record each person's point of view, and every project has a Chat tab for team conversations. In the chat you can start discussions, tag team members and keep communication organized with threaded comments, so decisions stay next to the work they relate to. Teams use project chat to ask questions, share updates and pass along documents, images and videos from any device. Because the conversation lives inside the project, new members can catch up by reading the history instead of searching through email. Everyone on the team gets email notifications about activity, so nobody misses a question or a file that needs their attention. ## Links - [Human page](https://www.neeto.com/neetoplanner/features/task-comments) # My Tasks: All Your Work in One List | NeetoPlanner See all your tasks across projects in one place with NeetoPlanner My tasks: tasks assigned to you, tasks you created and overdue work, sortable. ## Overview NeetoPlanner's My tasks view brings all your tasks across projects into one place so you can prioritize your work. The Tasks tab in the left pane splits them into three lists: tasks assigned to you, tasks you created, and tasks assigned to others that are overdue. Start the day by checking what is pending, then sort the list in ascending or descending order to decide what comes first. Mark a task complete with its checkbox, or open it to update the details. Team leads can use the Overdue for others list to follow up on delegated work without opening each project one by one. ## Links - [Human page](https://www.neeto.com/neetoplanner/features/my-tasks) # Kanban Board Software for Task Tracking | NeetoPlanner Track tasks with kanban board software in NeetoPlanner. Drag task cards between status or priority columns, or switch to a sortable list view. ## Overview NeetoPlanner includes a kanban board view for tracking tasks visually. Board view shows tasks as cards arranged in columns, and each column represents a category such as status or priority. Drag a card to another column to update its status or category in one move. The board is useful when you want to see how work is moving through each stage of a workflow at a glance. When you need a linear overview instead, switch to List view, which shows task name, status, due date and assignee in a sortable list. Both views are available from the project menu bar, so each team member can pick the layout that suits them. ## Links - [Human page](https://www.neeto.com/neetoplanner/features/kanban-boards) # Organize Tasks with Project Sections | NeetoPlanner Organize tasks into sections in NeetoPlanner to group project work by stage or topic. Create, rename, clone and delete sections in board or list view. ## Overview NeetoPlanner sections let you organize tasks by splitting a project into clear parts. Every new project starts with three sections, New Tasks, Working on It and Done, each containing two sample tasks, so you have a simple workflow from day one. Add your own sections to group tasks by stage, team, sprint or deliverable. You can create a section from Board view with the Add section button or from List view with the plus icon. The menu on each section lets you rename, edit, clone or delete it, which makes it easy to reuse a structure that works or tidy up a project as it changes. ## Links - [Human page](https://www.neeto.com/neetoplanner/features/sections) # NeetoCRM NeetoCRM is an all-in-one CRM software to manage sales, marketing, and support. Capture leads, convert them to deals, and manage pipelines effortlessly. ## Links - [Human page](https://www.neeto.com/neetocrm) - [Pricing](https://www.neeto.com/neetocrm/pricing) - [Help Docs](https://help.neetocrm.com) - [Roadmap](https://roadmap.neetocrm.com/product-roadmap) - [Changelog](https://roadmap.neetocrm.com/changelogs) - [Email Support](mailto:support@neetocrm.com) # The most affordable ZohoCRM alternative Discover the features of NeetoCRM and learn how its functionality can help streamline your processes. ## Leads, deals and contacts ### Leads Capture and work leads through their own pipeline, from first touch to conversion. ### Deals Track every revenue opportunity through its pipeline until it is won or lost. ### Contacts Keep every person you sell to on record, with their deals, notes and conversations attached. ### Companies Group contacts and deals under one organization to see the full relationship at a glance. ### Lead to deal conversion Creates or reuses the company and contact, and carries all activity across. ### Won and lost tracking Mark deals won or lost, with a saved view for each so results are easy to review. ### New label Highlights recently added records so new leads and deals stand out in every list. ### Re-engaged leads Flags a dormant lead that comes back to life, so your team can follow up while interest is fresh. ### Inactivity tracking Flags records untouched for X days, with a configurable threshold. ### Source tracking Labels each record by origin: NeetoCRM, NeetoForm, NeetoCal, API, import, incoming call or inbound mail. ### Lead capture from NeetoForm Form submissions create leads, with the answers shown on the timeline. ## Pipelines and views ### Multiple pipelines Separate pipelines for leads and deals, as many as you need. ### Custom stages Add, rename, reorder and delete stages per pipeline to match your sales process. ### Board and list views Work in a Kanban board or a table, with drag and drop to move records between stages. ### Time in stage Shows how long a deal has sat at each stage, so you can spot the ones that are stuck. ### Saved views Built-in views with live counts: open, archived, converted, new, re-engaged, inactive, mine, won and lost. ### Filters and search Filter on system columns and custom fields, plus keyword search. ### Customizable columns Choose which columns each table shows, and your selection is saved separately per table. ### Sorting Sort any list by any column, including your own custom fields, in either direction. ## Quotes and invoices ### Quotes Build a quote on a deal with product line items, quantity and unit price. ### Per-line tax rates Apply tax rates from a central library to each line item on a quote or invoice. ### Discounts Add a percentage or fixed discount at document level, reflected in the totals automatically. ### Custom numbering Prefix, suffix, starting number and zero-padding per document type. ### PDF generation and preview Generate the quote or invoice as a polished PDF and preview it before it goes out. ### Send by email Email the quote or invoice straight from the deal, with the PDF attached automatically. ### Public accept and reject link The customer opens a shareable link with no login and accepts or rejects. ### Quote statuses Created, sent, accepted, rejected, expired and converted, with automatic expiry. ### Quote to invoice conversion One click copies customer, line items, taxes, discounts and totals. ### Invoices The same engine inside a deal, with statuses from created and sent through paid, overdue and void. ## Products and currency ### Product catalog Name, description, code, SKU, price, tax, stock and active flag. ### Product pricing Set a price and currency for every product, and deals pick them up automatically. ### Products on deals Attach products with quantity, and the deal value recalculates automatically. ### Multi-currency All currencies supported, with a workspace base currency. ### Currency formatting Control decimals, symbol or code, position and number format, with a live preview. ### Tax rates Maintain named tax rates in one place and apply them to quote and invoice lines. ## Tasks and meetings ### Tasks Attach tasks to any lead, deal, contact or company, so next steps are never forgotten. ### Task types and outcomes Define your own task types, with outcomes recorded when each task is completed. ### Priority and status Priorities from low through urgent, with incomplete, completed and overdue statuses. ### Reminders Get an email reminder ahead of the due time, configured separately per user. ### Daily digest A daily email of overdue and upcoming tasks at your chosen time. ### Completion notification Notifies the task creator when someone else finishes it. ### Calendar view See your tasks laid out on a calendar instead of a list, so busy days are obvious. ### Bulk task actions Update or delete many tasks in one go instead of editing them one at a time. ### Online and offline meetings Schedule with attendees and auto-generate a meeting room. ### Meeting invites Attendees get an email with time, location and join link, resent when the time changes. ### Overlap detection Warns you when a meeting clashes with another one already on your schedule. ### NeetoCal booking links Share a booking link with fields pre-filled from the record, and bookings create leads. ## Communication ### Send email from the CRM Compose, reply and follow up without leaving the record, with the thread kept on its timeline. ### Your own email provider Send through Gmail, Outlook, SMTP or NeetoCRM's service, so mail comes from your domain. ### Custom sending domain Set up DKIM and DNS records with guided verification, so email sends from your own domain. ### Gmail sync Connect your Gmail account and work your email inside NeetoCRM. ### Email templates Reusable templates with merge variables and a test send. ### Email signatures Multiple signatures per user. Pick a default or choose one per email. ### Email open tracking See when an email was first opened and how many times it has been viewed since. ### Smart BCC mails Every record has its own address, so BCC or forward and it lands on the record. ### Workspace BCC email One address that turns an inbound email into a new lead. ### Create lead or deal from an email Turn an incoming email into a lead or deal in one step, with the message kept on the record. ### Email threading and visibility Messages group into threads, and each can be private or public. ### SMS Send SMS from any record, through Twilio or Telnyx, with delivery status. ### SMS templates Save reusable SMS templates with variables, so common messages take seconds to send. ### Calling Click to call from any record, with every call logged. The calling vendor is configured by the Neeto team. ### Notes with mentions Rich-text notes, and mentioning a teammate emails them. ### Attachments Upload files against any lead, deal, contact or company and keep them on its timeline. ## Customization ### Custom fields 12 field types, from text, dropdown and multi-select through date, money and lookup. ### Lookup fields Link a record to another company, contact, deal, lead or product. ### Field groups Organize custom fields into named sections you can reorder to match how your team works. ### Required fields Make fields mandatory, optionally only at specific pipeline stages. ### Show at creation Choose which fields appear on the create form, keeping it short for fast data entry. ### Taxonomy Rename lead, deal, contact, company, product, meeting, won and lost to your own vocabulary. ### Tags Per-module tags with create, rename, delete and merge, kept tidy as your data grows. ### Feature toggles Switch whole modules on or off for your workspace, so the CRM shows only what you use. ## Bulk actions ### Bulk update Owner, stage, status, tags, value, contact details and any custom field. ### Bulk delete and archive Remove or archive many records at once to keep your pipeline clean without repetitive clicks. ### Bulk convert Convert many leads to deals in one go, each following the full conversion flow. ### Bulk email and SMS Message many records at once over email or SMS instead of sending one by one. ### Select all matching a filter Act on the whole filtered set, not just the visible page. ## Import and export ### CSV and Excel import Import leads, deals, contacts and products from CSV or Excel files in a guided flow. ### Field mapping Map columns to fields including custom fields, with fuzzy auto-suggest, and create new fields mid-import. ### Duplicate detection Match on name or your own field set, then skip, merge or create. ### Import history Status, created, merged, skipped and invalid counts, an error report, and resume a draft. ### Sample file Download a ready-made template per module so your import file has the right columns. ### Export Export leads, deals and contacts to CSV or Excel, with chosen fields and current filters. ### Export history See who exported what and when, with the generated file available to download. ## Automation and API ### Automation rules Trigger on record created or updated, name, status or owner changed, or lead re-engaged. ### Automation actions Add notes or tasks, set tags and owners, archive leads, send email or SMS, or move the pipeline stage. ### Webhooks Push events to your own endpoints, with signing, versioning and delivery logs. ### Public REST API v1 and v2 for leads, deals, companies, contacts, tasks and notes. ## Integrations ### Zapier Connect to thousands of apps, with new leads, deals and products broadcast to your Zaps. ### QuickBooks Online Imports your product catalog, pushes customers and invoices, and syncs payments back automatically. ### Twilio Send SMS through your Twilio account, with delivery status on every message. ### Telnyx Send SMS through Telnyx as an alternative SMS provider, with delivery status on every message. ### Zoom Auto-generate Zoom rooms for online meetings, with the join link included in every invite. ### Daily.co Auto-generate Daily.co video rooms for online meetings. ### Gmail Connect your Gmail account and work your email inside NeetoCRM. ### NeetoForm Form submissions create leads, with the answers shown on the timeline. ### NeetoCal Share booking links pre-filled from the record, and bookings create leads. ## Team, roles and permissions ### Unlimited team members Add your whole team, with no cap on the number of members in your workspace. ### Custom roles 44 granular permissions spanning every module, from members and deals to quotes and invoices. ### Groups Group team members to manage access and assignment from one place. ### Bulk member editing Update several team members at once, changing roles or settings in a single action. ### User scores Round-robin lead assignment that balances new leads based on each rep's load. ### Record reassignment Deactivating a user reassigns their records, so nothing is left without an owner. ### Audit logs An org-wide record of who did what and when, ready whenever you need to check back. ### Per-record changelog Every tracked field change on a record, attributed to a user or source. ## Security and access ### Google sign-in Require everyone to log in with their Google account, one less password to manage. ### SSO Single sign-on through your identity provider, so access follows your company policy. ### Authenticator app Add two-factor login with any TOTP authenticator app for an extra layer of security. ### OTP on every login Require a one-time code on every login for accounts that need the strictest protection. ### IP restriction Limit workspace access to allowed IP ranges, such as your office or VPN. ### Session timeout Sessions expire automatically, so unattended logins never stay open forever. ### SSL encryption Every connection is SSL encrypted, keeping your customer data safe in transit. ### Spam and abuse limits Hourly sending limits protect your deliverability and keep your domain reputation safe. ## Workspace ### Custom domain Run the CRM on your own domain, so your team and customers see your brand in the URL. ### Remove Neeto branding White-label the workspace by removing Neeto branding across the interface. ### Custom favicon and name Set your own favicon and workspace name so the CRM matches your brand everywhere. ### Multiple workspaces Create separate workspaces for different teams or businesses and switch in a click. ### 25+ languages The interface is available in over 25 languages, so everyone works in their own. ### Dark mode Switch the interface to a dark theme, easier on the eyes during long sessions. ### Timezone Every user gets their own timezone, with an option to lock one org-wide. ### Keyboard shortcuts Get around the CRM faster with keyboard shortcuts for common actions and navigation. ## Links - [Human page](https://www.neeto.com/neetocrm/features) # NeetoCRM Pricing Explore NeetoCRM pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $30/user/year - Remove Neeto branding ## Highlights - Unlimited leads - Unlimited deals - Unlimited contacts - Unlimited companies - Unlimited users ## Sales pipeline - Leads - Deals - Contacts - Companies - Lead to deal conversion - Won and lost tracking - New label - Re-engaged leads - Inactivity tracking - Source tracking - Lead capture from NeetoForm ## Pipelines and views - Multiple pipelines - Custom stages - Board and list views - Time in stage - Saved views - Filters and search - Customizable columns - Sorting ## Quotes and invoices - Quotes - Invoices - Line items - Per-line tax rates - Discounts - PDF generation and preview - Send by email - Public accept and reject link - Quote statuses - Quote to invoice conversion - Custom numbering ## Products and currency - Product catalog - Product pricing - Products on deals - Multi-currency - Base currency - Currency formatting - Tax rates ## Tasks and meetings - Tasks - Task types and outcomes - Priority and status - Reminders - Daily digest - Completion notification - Calendar view - Bulk task actions - Online and offline meetings - Meeting invites - Overlap detection - NeetoCal booking links ## Communication - Send email from the CRM - Your own email provider - Custom sending domain - Gmail sync - Email templates - Email signatures - Email open tracking - Smart BCC mails - Workspace BCC email - Create lead or deal from an email - Email threading and visibility - SMS - SMS templates - Calling - Notes with mentions - Attachments ## Customization - Custom fields - Lookup fields - Field groups - Required fields - Show at creation - Taxonomy - Tags ## Bulk actions - Bulk update - Bulk delete and archive - Bulk convert - Bulk email and SMS - Select all matching a filter ## Data - CSV and Excel import - Field mapping - Duplicate detection - Import history - Sample file - Export - Export history ## Automation - Automation rules - Automation actions - Webhooks - API keys ## Integrations - Zapier - QuickBooks Online - Twilio - Telnyx - Zoom - Daily.co - Gmail - NeetoForm - NeetoCal ## Team, roles and permissions - Custom roles - Groups - Bulk member editing - User scores - Record reassignment - Audit logs - Per-record changelog ## Security - Google sign-in - SSO - Authenticator app - OTP on every login - IP restriction - Session timeout - SSL encryption - Spam and abuse limits ## Workspace - Custom domain - Remove Neeto branding - Custom favicon and name - Multiple workspaces - 25+ languages - Dark mode - Timezone - Keyboard shortcuts # NeetoCRM Support Get help with NeetoCRM through the support center. ## Links - [Human page](https://www.neeto.com/neetocrm/support) - [Help Docs](https://help.neetocrm.com) - [Email Support](mailto:support@neetocrm.com) # Lead Management Software | NeetoCRM Lead management software to capture, organize and follow up with prospects. Import leads, log tasks and notes, and convert qualified leads into deals. ## Overview NeetoCRM is lead management software that keeps every potential customer in one place before they enter your sales pipeline. A lead can represent an individual, an organization, or both, along with the contact details your team needs to reach out by email or SMS. Sales reps use leads as a waiting room for early-stage prospects. Bring leads in from NeetoForm submissions or a spreadsheet import, schedule follow-ups as tasks, and record each outcome as a note. When a prospect shows real interest, convert the lead into a deal and start the sales process. If a lead turns out to be spam or not interested, dismiss it so your list stays focused on real opportunities. ## Links - [Human page](https://www.neeto.com/neetocrm/features/lead-management) # Deal Management Software | NeetoCRM Deal management software that tracks each opportunity through pipeline stages, records its business value and history, and closes it as won or lost. ## Overview NeetoCRM deal management turns a qualified lead into a structured, trackable engagement with a prospective customer. Each deal sits in a pipeline, carries a target business value, and keeps a documented history of every interaction with the person or organization involved. Sales teams use deals to follow an opportunity from first discussion to signed contract. A software company might move a deal through proposal, negotiation, and contract stages, while a marketing agency tracks a campaign's projected revenue as the deal value. Managers see where every deal stands, and when the conversation ends, the deal is marked won or lost for a clear record of results. ## Links - [Human page](https://www.neeto.com/neetocrm/features/deal-management) # CRM Contact Management | NeetoCRM CRM contact management for the people you sell to. Link each contact to multiple deals, send emails and SMS, schedule tasks, attach files and add notes. ## Overview CRM contact management in NeetoCRM gives you a single record for each person, customer, or client you sell to. Contacts are linked directly to your deals, and one contact can be associated with several deals at the same time, so relationships stay intact across purchases. Account managers and sales reps often need to reach a contact outside of any active deal, for example to check in after a purchase or share an update. From the contact record you can schedule tasks, send emails and SMS, attach files, and add notes. Everything you do stays attached to that person, so anyone on the team can open the contact and see the full picture before reaching out. ## Links - [Human page](https://www.neeto.com/neetocrm/features/contact-management) # Convert Leads to Deals in Your CRM | NeetoCRM Convert leads to deals without losing history. Every interaction moves to the new deal, and a pre-filled form speeds up single or bulk conversion. ## Overview NeetoCRM lets you convert leads to deals once a prospect commits to a structured sales conversation. Conversion moves all interactions from the lead to the new deal, so no notes, tasks, or captured communication are lost along the way and the deal starts with full context. Reps can convert a single lead from its detail page, or select several leads on the leads dashboard and convert them together with a bulk action. In both cases a Convert to deal form opens pre-filled with the lead's details, and you can adjust anything before saving. This keeps early-stage prospecting separate from your active pipeline while making the handoff between the two quick and complete. ## Links - [Human page](https://www.neeto.com/neetocrm/features/lead-to-deal-conversion) # Won and Lost Deal Tracking | NeetoCRM Track won and lost deals in NeetoCRM. Close deals one by one or in bulk, reopen them when plans change, and filter closed deals with color-coded rows. ## Overview Won and lost deal tracking in NeetoCRM shows the final outcome of every opportunity. Deals stay in progress by default until you close them by marking them as won or lost, so your pipeline always separates open opportunities from finished ones and managers can review results at a glance. Close a single deal from its page using Mark as won or Mark as lost, or select several deals and update their status in one bulk action. Closed deals are color coded, green for won and red for lost, and system filters pull up either group instantly. A closed deal's pipeline and stage are locked, but if a lost deal comes back, you can reopen it and keep going. ## Links - [Human page](https://www.neeto.com/neetocrm/features/won-lost-deal-tracking) # New Lead Label for Fast Follow-Up | NeetoCRM NeetoCRM tags every new lead and deal with a New label until someone acts on it, so fresh inquiries never sit untouched in your sales queue. ## Overview NeetoCRM adds a New label to every lead and deal as soon as it is created. The label works as a visual flag, so your team can spot fresh leads that no one has worked on yet and respond quickly. The label disappears automatically once someone takes action on the record: adding a note, task, or call, uploading a file, or sending an email or SMS. Sales managers can scan the list and see which new leads still need a first touch, and reps know exactly where to start their day. There is nothing to clear by hand, since real activity removes the label. ## Links - [Human page](https://www.neeto.com/neetocrm/features/new-lead-label) # Re-engaged Leads and Duplicate Detection | NeetoCRM NeetoCRM spots returning prospects by email and phone, marks them as re-engaged leads instead of creating duplicates, and lists every source on the lead. ## Overview NeetoCRM identifies re-engaged leads when an existing prospect reaches out again from another source. Instead of creating a duplicate, it matches the lead by email address and phone number and marks the existing record as re-engaged, so your team sees one lead with its full history. Leads can arrive from NeetoForm, a CSV or Excel import, the API, or be created directly in NeetoCRM. If someone first imported from a spreadsheet later submits a NeetoForm inquiry, all sources appear on the lead's page. Leads added manually do not count as re-engagement. Returning prospects are often more likely to convert, so a system filter on the leads dashboard helps reps prioritize them. ## Links - [Human page](https://www.neeto.com/neetocrm/features/re-engaged-leads) # Track Inactive Leads and Deals | NeetoCRM Find stalled deals and inactive leads in NeetoCRM. Set how many days without activity counts as inactive and filter for records that need attention. ## Overview NeetoCRM tracks inactive leads and deals by recording the time of the latest activity on each one. Adding a task, note, or attachment, or sending an email or SMS, counts as activity. If nothing happens for a set number of days, the lead or deal is marked inactive. The default threshold is 30 days, and admins can change it in the general configuration settings to match their sales cycle. A No activity filter on the leads and deals lists shows every record that has gone quiet. Sales managers use it to spot stalled deals during pipeline reviews, and reps use it to decide who needs a follow-up before an opportunity goes cold. ## Links - [Human page](https://www.neeto.com/neetocrm/features/inactivity-tracking) # Web Form Lead Capture with NeetoForm | NeetoCRM Capture leads from website and social media forms. NeetoForm submissions create leads in NeetoCRM automatically, with their source and full response. ## Overview NeetoCRM captures leads from web forms built with NeetoForm. Create a form, add the NeetoCRM integration, and publish it on your website or share it on social media. Every submission then becomes a lead in NeetoCRM automatically, ready for your sales team to follow up. Marketing and sales teams use this to stop copying form entries by hand. The full form response appears on each lead's page, and every lead is tagged with NeetoForm as its source, which you can use in filters for reporting. If the same email address or phone number submits the form again, NeetoCRM adds the response to the existing lead and marks it as re-engaged rather than creating a duplicate. ## Links - [Human page](https://www.neeto.com/neetocrm/features/neetoform-lead-capture) # Multiple Sales Pipelines CRM | NeetoCRM Run multiple sales pipelines in NeetoCRM. Start with a default sales pipeline, add custom pipelines with their own stages, and track each deal's progress. ## Overview NeetoCRM supports multiple sales pipelines, so each part of your business can follow its own sales process. Every organization starts with a default sales pipeline, and admins can add custom pipelines from the settings whenever a new process needs its own structure. Teams often run separate pipelines for new business, renewals, or different product lines. The default pipeline comes with stages such as Qualified, Contact Made, Demo Scheduled, Proposal Made, and Negotiations Started, which you can rename, remove, or extend. On each deal's page, the pipeline's stages are shown in order, and you can move the deal forward by clicking the next stage. ## Links - [Human page](https://www.neeto.com/neetocrm/features/multiple-sales-pipelines) # Kanban Deal Pipeline Board | NeetoCRM See deals on a kanban pipeline board in NeetoCRM. Each custom stage is a column, and you drag deal cards between stages to update progress as deals move. ## Overview NeetoCRM gives you a kanban pipeline board for deals, with a column for each stage in the selected pipeline. Deals appear as cards, and you update a deal's stage by dragging its card from one column to the next, so the board always matches reality. Switch between the list view and the board view with one click, and NeetoCRM remembers your choice the next time you open deals. Pick the pipeline you want to see from the top of the page. Reps can reorder cards within a stage to reflect priority, and each card shows its count of incomplete tasks. If a deal has no tasks yet, you can add one right from the card without leaving the board. ## Links - [Human page](https://www.neeto.com/neetocrm/features/custom-pipeline-stages) # CRM Product Catalog | NeetoCRM Keep a product catalog inside your CRM. Add goods and services with descriptions and product codes, then link them to deals to calculate deal value. ## Overview NeetoCRM includes a product catalog where you list the goods and services you sell. A dedicated Products page in the sidebar lets you add each product with a detailed description and a unique product code, giving your sales team one reference list to work from. What counts as a product depends on your business. An online retailer might list clothing, electronics, or books, while a software company might list software packages or licenses. Once products are in the catalog, sales reps can link them to deals, and each linked product contributes to the deal's overall business value. That keeps pipeline numbers tied to what customers are actually buying. ## Links - [Human page](https://www.neeto.com/neetocrm/features/product-catalog) # Product Pricing in Your CRM | NeetoCRM Set product prices in NeetoCRM and let deal values update on their own. Adding a priced product to a deal recalculates its total value automatically. ## Overview NeetoCRM lets you set product pricing by assigning a value to each product in your catalog. When a priced product is added to a deal, the deal's overall value updates automatically to include that product's contribution, so deal totals stay current as you build them. Sales reps no longer need to total up line items by hand or keep a separate price list open while updating deals. Managers get deal values that reflect the actual products being sold, which makes pipeline totals easier to trust. Product prices work with the currencies NeetoCRM supports, so teams that sell in more than one currency can price products accordingly. ## Links - [Human page](https://www.neeto.com/neetocrm/features/product-pricing) # Add Products to Deals | NeetoCRM Add products to deals in NeetoCRM with quantities for each item. Deal value and currency update from the products you add, using only active products. ## Overview NeetoCRM lets you add products to deals from a Products tab on each deal's page, next to notes, files, and tasks. You can add several products to a single deal, and each one shapes the deal's overall value and currency. For each product, enter a quantity and NeetoCRM calculates the total amount for that line. A rep quoting ten licenses and one onboarding package sees the deal value reflect exactly that. Only active products can be added, so retired items do not end up in new deals by mistake. The result is a deal record that shows what the customer is buying and what it is worth. ## Links - [Human page](https://www.neeto.com/neetocrm/features/products-on-deals) # Multi-Currency CRM | NeetoCRM NeetoCRM supports all currencies. Products, deals, quotes and invoices keep the currency they were saved in, so your records stay accurate as you grow. ## Overview NeetoCRM is a multi-currency CRM that supports every currency, with a workspace base currency setting the default for new records. Products, deals, quotes, and invoices each keep the currency they were saved in, and NeetoCRM never converts existing amounts behind your back. This matters when your business expands into a new market. If you start pricing in euros after years in dollars, older products stay in dollars and new ones are priced in euros, so your catalog can hold both. Quotes and invoices already sent always match what customers received. Reports show each record in its own currency, giving finance a clear view of revenue in every currency you sell in. ## Links - [Human page](https://www.neeto.com/neetocrm/features/multi-currency) # Set Your CRM Base Currency | NeetoCRM Set the base currency your organization sells in and choose how amounts look, with symbol or code, position, number format and decimal places. ## Overview The base currency setting in NeetoCRM defines the currency your organization sells in and how amounts are displayed. Admins pick it once in the general settings, and it applies to every new product, deal, quote, and invoice created from that point on. Alongside the currency, you choose the display format: show a symbol or a currency code, place it before or after the amount, and set the number format and decimal places. A live preview confirms the result before you save. The format is used everywhere in NeetoCRM, including product prices, deals, quotes, invoices, and reports. If you sync with QuickBooks, set the base currency to match the connected company's home currency so the sync works. ## Links - [Human page](https://www.neeto.com/neetocrm/features/base-currency) # CRM Task Management for Sales Teams | NeetoCRM CRM task management for sales follow-ups. Schedule tasks with due dates, assign owners, use custom types and outcomes, and track pending work in one list. ## Overview NeetoCRM task management helps sales teams schedule follow-ups and activities so nothing slips. Create a task with its details and a due date, such as calling a lead back in two days, and it joins your pending task list where you can see what is coming up next. The creator owns a task by default, and you can reassign it to a teammate. Built-in types like follow-up and meeting sit alongside custom types you add, such as call. Record results with outcomes like Interested or No Response, or define your own. Three views keep work organized: My Pending Tasks, All Tasks, and My Completed Tasks, with overdue items listed first. ## Links - [Human page](https://www.neeto.com/neetocrm/features/task-management) # Overdue Task Tracking and Status | NeetoCRM NeetoCRM tracks each task's status as incomplete, completed or overdue, and flags missed deadlines automatically so sales follow-ups do not fall through. ## Overview NeetoCRM tracks task status and flags overdue tasks automatically, so sales reps always know which follow-ups have slipped. Every task is incomplete, completed, or overdue, and each can carry a priority from low through urgent, which helps reps decide what to handle first. Tasks can have a due date, a due time, or both. NeetoCRM checks incomplete tasks every half hour, and any task still open past its deadline is marked overdue. A task due on a date without a time is checked at midnight on that date. Tasks with only a due time are never marked overdue, which suits flexible activities. Overdue tasks then appear at the top of My Pending Tasks for quick action. ## Links - [Human page](https://www.neeto.com/neetocrm/features/task-priority-and-status) # CRM Task Reminders by Email | NeetoCRM Get email task reminders before each due time, a daily digest of overdue and upcoming tasks, and a notice when a task you assigned is completed. ## Overview NeetoCRM task reminders send you an email before a task is due, 30 minutes ahead by default. Each user can change that timing in their own notification settings. A reminder needs a due time, so tasks with only a date do not trigger one. You can also turn on a daily task email at a time you choose, listing your overdue tasks and what is due that day. Reps use it to plan their morning without opening the app. When you assign a task to a teammate, NeetoCRM can notify you by email once they complete it. This option is checked by default whenever the owner is someone other than you. ## Links - [Human page](https://www.neeto.com/neetocrm/features/task-reminders) # Task Calendar View for Sales Teams | NeetoCRM Plan sales tasks on a calendar in NeetoCRM. Switch between daily, weekly and monthly views, and click any time slot to create a task with the due time set. ## Overview The NeetoCRM task calendar view lays out your tasks by day and time instead of a list, so busy days are easy to spot. Switch between list and calendar with one click, and NeetoCRM remembers the view you used last. Choose daily, weekly, or monthly views, with weekly as the default. Weekly and daily views show time in 30-minute slots, with an all-day row for tasks without a due time. Each task card shows its title, a colored dot for priority, and a completion checkbox. Click a card to edit or delete the task, or click an empty slot to create a task with the due date and time filled in. ## Links - [Human page](https://www.neeto.com/neetocrm/features/task-calendar-view) # Bulk Edit CRM Tasks | NeetoCRM Update many tasks at once in NeetoCRM. Select multiple tasks to mark them completed, change their due date, or delete them in a single bulk action. ## Overview NeetoCRM bulk task actions let you update many tasks at once instead of opening each one. Select the tasks you want from the task list and mark them as completed, change their due date, or delete them in a single step. This helps when plans change for a group of follow-ups. A rep back from a trade show can close out a batch of finished calls in seconds, and a manager can push a week of meetings to new dates when a launch moves. Cleaning up outdated or duplicate tasks is just as quick, which keeps everyone's pending list accurate and easy to work through. ## Links - [Human page](https://www.neeto.com/neetocrm/features/bulk-task-actions) # Send Email from Your CRM | NeetoCRM Send email from your CRM to leads, deals and contacts, one at a time or in bulk, using your synced Gmail address or a record-specific email address. ## Overview NeetoCRM lets you send email from your CRM directly to leads, deals, and contacts. Write a message from the Mails tab on any record, or select several records on a listing page and send an email to all of them with a bulk action. You can send from your synced Google account or from the record's own NeetoCRM email address, when that feature is enabled. Both options appear in the From dropdown, and NeetoCRM remembers the one you used last as the default. Because messages go out from inside the record, every email stays attached to the right lead, deal, or contact, so teammates can see the conversation without searching an inbox. ## Links - [Human page](https://www.neeto.com/neetocrm/features/send-email-from-crm) # CRM Gmail Integration and Email Sync | NeetoCRM Connect Gmail to NeetoCRM to sync three months of email, view sent mail and drafts, share messages with your team, and link emails to leads or deals. ## Overview The NeetoCRM Gmail integration syncs your Gmail inbox into the CRM. Connect your Google account from the admin panel, grant access, and NeetoCRM imports your last three months of email so past conversations with prospects and customers are available right away. Once connected, the Mails section shows your synced incoming mail, sent mail, and drafts. Synced emails are private to you by default, and you can change a message's visibility to share it with teammates. You can also attach a lead or deal to a synced email so the conversation lives on the right record. If you disconnect Gmail, synced mail is hidden and then deleted after a month. ## Links - [Human page](https://www.neeto.com/neetocrm/features/gmail-integration) # CRM Email Templates for Sales | NeetoCRM Create shared sales email templates in NeetoCRM with a set subject, body and variables that fill in lead, deal or contact details when you send. ## Overview NeetoCRM email templates let you save the subject and body of messages your sales team sends often. Templates are shared across the organization, so every rep uses the same approved wording for introductions, follow-ups, and proposals instead of rewriting them each time. Admins add, edit, delete, and activate templates from the admin panel. When composing an email to a lead, deal, or contact, reps pick any active template and can edit it before sending to add a personal touch. Variables in the template body pull in details from the record, such as the contact's name, so each email reads as if it were written for that recipient. ## Links - [Human page](https://www.neeto.com/neetocrm/features/email-templates) # CRM BCC Email Logging | NeetoCRM Log emails in NeetoCRM without syncing an inbox. Every lead, deal and contact has its own BCC address, so forwarded emails land on the right record. ## Overview NeetoCRM gives every lead, deal, and contact its own BCC email address for logging email. Add that address in BCC when you write to a customer, or forward an existing thread to it, and the message is attached to the matching record automatically. This works without syncing any email account, so reps can keep using their usual mail client. Each record's address appears under its Mails tab and in an email widget on the page, where you can regenerate it if needed. Logged messages show on the record and in the Lead/Deal BCC Emails and Contact BCC Emails lists. Admins can turn the feature off in configuration settings. ## Links - [Human page](https://www.neeto.com/neetocrm/features/smart-bcc) # Email to Lead Capture | NeetoCRM Turn incoming email into leads. Your NeetoCRM workspace gets its own address, and every message sent to it creates a lead from the sender's details. ## Overview NeetoCRM captures leads from email through a workspace BCC address. Each workspace receives a unique, system-generated address based on its name, such as yourcompany@neetocrmemail.com, and any email sent to that address is captured in NeetoCRM and turned into a new lead. A lead is created from the sender's details, and the original email is attached to it. For example, a message from oliver@bigbinary.com creates a lead for BigBinary with Oliver as the contact. Teams can share this address with prospects, add it in BCC on outreach, or forward inquiries to it, so new interest reaches the CRM without anyone typing in contact details by hand. ## Links - [Human page](https://www.neeto.com/neetocrm/features/workspace-bcc-email) # Create CRM Leads and Deals from Email | NeetoCRM Create a CRM lead from email in NeetoCRM. Assign any synced email to a lead or deal, with lead details prefilled from the message. Reps verify and save. ## Overview NeetoCRM lets you create a CRM lead from email without copying details by hand. Open a synced email, or one tied to an existing lead or deal, click Assign lead/deal and choose Add new lead/deal. For new leads, NeetoCRM detects details in the message and prefills the lead creation form. Prospects often reach out by email first, or a deal takes shape over a long email thread. Linking that email to a lead or deal keeps the conversation on the record, so the whole sales team can see what was discussed. Reps check the prefilled lead details and save. New deals are entered through the deal form. ## Links - [Human page](https://www.neeto.com/neetocrm/features/create-lead-from-email) # CRM Custom Fields and Field Groups | NeetoCRM Add CRM custom fields to leads, deals, companies, contacts and products in NeetoCRM. Group fields, require them on pipeline stages and reorder the layout. ## Overview NeetoCRM custom fields let you track data specific to your business on leads, deals, companies, contacts and products. Pick a field type, choose whether it shows on the creation form, and mark it required. For leads and deals, you can make a field required only from certain pipeline stages onward. Related fields can be organized into groups that show as collapsible sections on a record's details page. For example, Tax ID and Registration number can sit together in a Compliance group. Admins can reorder groups and fields, search by field name, and rename or delete groups. Changes are safe to make as your process evolves. Deleting a group moves its fields to Ungrouped, so no field or value is lost. Before you delete a field, NeetoCRM shows how many records hold a value for it, so you know exactly what will be removed. ## Links - [Human page](https://www.neeto.com/neetocrm/features/custom-fields) # Rename CRM Labels with Custom Taxonomy | NeetoCRM Customize CRM terminology in NeetoCRM. Rename labels like Lead, Deal, Company or Meeting to match your industry, and reset them to defaults at any time. ## Overview Taxonomy in NeetoCRM lets you customize CRM terminology so the labels match the words your team already uses. Rename Company to Organization, Customers to Clients, Deal to Mortgage, or Meeting to Appointment. Admins make these changes from Admin Panel, General settings, Taxonomy. This helps teams outside classic B2B sales. A healthcare practice can call leads patients, and a service business can book appointments instead of meetings. Clear, familiar labels make the CRM easier to learn for new users. Each label has an Edit option and a Reset to defaults option, so you can try new terms and go back to the originals whenever you want. ## Links - [Human page](https://www.neeto.com/neetocrm/features/taxonomy) # Bulk Update Leads and Deals in Your CRM | NeetoCRM Bulk update CRM records in NeetoCRM. Select many leads or deals and add tags, transfer ownership, change stage, convert, archive or delete at once. ## Overview NeetoCRM bulk actions let you update many leads or deals at once instead of editing each record. Select leads to add tags, transfer ownership, convert them into deals, send SMS or email, archive, or delete them in a single step. For deals, bulk actions cover adding tags, transferring ownership, updating status, moving deals to another pipeline or stage, and deleting. Sales managers use this to reassign a departing rep's book of business, tag leads from a recent event, or clean up stale deals after a pipeline review. It turns hours of one-by-one edits into a few clicks. ## Links - [Human page](https://www.neeto.com/neetocrm/features/bulk-update) # Import Leads into Your CRM from CSV or Excel | NeetoCRM Import leads into NeetoCRM from a CSV or Excel file. Map columns to fields, preview records, detect duplicates and choose to merge, skip or create them. ## Overview NeetoCRM lets you import leads from a CSV or Excel file, so moving from spreadsheets or another CRM does not mean retyping data. Upload a file with headers in the first row, then map each column to a lead field such as lead name, contact name, company, email or phone. Create custom fields for columns without a match, or ignore columns you do not need. A preview shows the first three records as leads so you can confirm the mapping. Duplicate detection can use name, email and phone automatically, or a field you choose, and duplicates can be merged, skipped or created. Imports run in the background, and the import history page shows each import's status. ## Links - [Human page](https://www.neeto.com/neetocrm/features/csv-excel-import) # Export CRM Leads, Deals and Contacts | NeetoCRM Export CRM data from NeetoCRM to CSV or Excel. Download leads, deals and contacts with date filters and only the fields you need, from lists or exports. ## Overview NeetoCRM lets you export leads, deals and contacts to a CSV or Excel file. From any list page, click the download icon, pick a format, add filters such as a date range, and select which fields to include. The filters already applied to the list are used by default. For larger or recurring needs, the Exports dashboard in the Admin panel offers more filter options. Exports are scheduled, their status is tracked on the dashboard, and the file is ready to download once complete. Teams use exports to share pipeline data with finance, build reports in a spreadsheet, or keep an offline backup of customer records. ## Links - [Human page](https://www.neeto.com/neetocrm/features/export) # CRM Automation Rules for Leads and Deals | NeetoCRM Set up CRM automation rules in NeetoCRM. When a lead or deal changes, check conditions and send emails, add tasks, assign owners, tag or move deals. ## Overview NeetoCRM automation rules watch for events on leads and deals, check the conditions you set, and run actions automatically. Rules can trigger when a record is created or updated, or when its name, status or owner changes. Lead rules can also fire when a lead is re-engaged from a repeat or second source. Conditions can check name, owner, status, tags, source or pipeline. Actions include adding notes, tasks or tags, assigning owners, and sending templated emails or SMS filled with the contact and company name. Lead rules can archive leads, and deal rules can move deals to another pipeline or stage. Rules run every time their event happens, so a rule can be built to act once. For example, send a follow-up email when a deal gets a tag, then remove that tag in the same rule. The rules list shows how often each rule has run, and a toggle turns it on or off. ## Links - [Human page](https://www.neeto.com/neetocrm/features/automation-rules) # CRM Webhooks for Real-Time Event Data | NeetoCRM Use CRM webhooks in NeetoCRM to send event data to your own endpoint as it happens. Sync internal systems, post Slack alerts or trigger custom workflows. ## Overview NeetoCRM webhooks send data to your application automatically when specific events happen in your CRM workspace. Instead of polling for updates, your system receives a POST request with the event payload the moment it occurs. Developers use webhooks to sync CRM data with internal systems, post custom alerts to tools like Slack, or start automated workflows elsewhere. Setup takes a few steps in the Admin Panel: add an endpoint that accepts POST requests, choose the event to subscribe to, and optionally set a secret so your server can verify that each request really came from NeetoCRM. ## Links - [Human page](https://www.neeto.com/neetocrm/features/webhooks) # CRM API Keys for the Public API | NeetoCRM Generate CRM API keys in NeetoCRM to call the public API. Name each key, set an expiry date or never expire, and copy it anytime from the API keys list. ## Overview NeetoCRM API keys let your team authenticate calls to the public API, so you can connect the CRM to your own apps and scripts. Admins create keys from the Admin panel by giving each one a name and choosing an expiry date, or marking it as never expiring. Naming keys by purpose, such as a data sync or an internal dashboard, makes it clear what each one is used for. Setting an expiry date limits how long a key stays valid. Keys stay in the API keys list, so you can copy one again later. A separate Zapier key type is reserved for the Zapier integration. ## Links - [Human page](https://www.neeto.com/neetocrm/features/api-keys) # NeetoCRM Zapier Integration | NeetoCRM Connect NeetoCRM to thousands of apps with the Zapier CRM integration. Build no-code Zaps that move data between your CRM and other tools automatically. ## Overview The NeetoCRM Zapier integration connects your CRM to thousands of other applications without writing code. You build automated workflows called Zaps, where one app acts as the trigger and one or more actions run in other apps, with data sent automatically between them. Sales and operations teams use Zaps to cut repetitive work, such as moving data between NeetoCRM and the other tools they rely on every day. To connect, sign up for a Zapier account, then create a Zapier-type API key in NeetoCRM from Admin Panel, Integrations, Zapier. The key authenticates every request the Zapier app makes to your workspace. ## Links - [Human page](https://www.neeto.com/neetocrm/features/zapier-integration) # CRM Custom Roles and Permissions | NeetoCRM Create CRM custom roles in NeetoCRM and choose exactly which permissions each role has, so every team member sees and does only what their job needs. ## Overview NeetoCRM custom roles let you control what each team member can see and do in your CRM workspace. A role is a named set of permissions, and every member is assigned one. The Admin role has full access to all features and settings, while other roles can be limited to what the job requires. Admins create a role from Admin Panel, Roles, give it a name, and select its permissions. A sales rep role might cover day-to-day pipeline work, while settings stay with admins. Editing a role's permissions later applies to every user assigned to that role, so access changes for a whole team happen in one place. ## Links - [Human page](https://www.neeto.com/neetocrm/features/custom-roles) # Bulk Edit CRM Team Members and Roles | NeetoCRM Manage CRM team members in bulk with NeetoCRM. Select several members at once to change their roles or remove them from your workspace in a few clicks. ## Overview NeetoCRM lets you manage CRM team members in bulk instead of editing them one at a time. From the Team members page, select several members with checkboxes, click Take Action, and either change their role or remove them from the workspace. This helps when a team is reorganized, when a group of reps gets promoted to a manager role, or when contractors finish a project and need their access removed together. Admins save time, and role changes stay consistent across everyone selected, which reduces the chance of someone keeping access they should no longer have. ## Links - [Human page](https://www.neeto.com/neetocrm/features/bulk-member-editing) # CRM Round-Robin Lead Assignment | NeetoCRM Distribute new leads fairly with round-robin lead assignment in NeetoCRM. User scores send each unowned lead to the rep with the fewest assignments today. ## Overview NeetoCRM user scores power round-robin lead assignment, so new leads without an owner are spread evenly across your sales team. Leads can come from NeetoCRM, NeetoForm, CSV or Excel imports, or the API. Each time a user becomes a lead owner, their score goes up by one, and the next lead goes to the user with the lowest score. When several users share the lowest score, leads rotate among them. Reassigning a lead raises the new owner's score, and lowers the previous owner's score if the lead was created that day. Scores reset to zero at midnight, and admins can reset them manually from Admin panel, Manage users, User scores. Sales managers get balanced workloads without assigning leads by hand. ## Links - [Human page](https://www.neeto.com/neetocrm/features/user-scores) # CRM Audit Logs for Team Access Changes | NeetoCRM Track CRM access changes with audit logs in NeetoCRM. See when team members were added or removed and when roles changed, with who made each change. ## Overview NeetoCRM audit logs record changes to who has access to your CRM workspace. The log shows when a team member was added or removed, and when a member's role was changed. Admins can open it anytime from Admin panel, Audit logs. Audit logs help admins and security teams answer questions like who gave a person access, at what time, and when someone was removed from the team. That is useful during access reviews, when offboarding staff, or when checking that role changes were authorized. It gives your organization a clear record of access changes to your customer data. ## Links - [Human page](https://www.neeto.com/neetocrm/features/audit-logs) # CRM Google Sign-In with Allowed Domains | NeetoCRM Secure Google sign-in for your NeetoCRM workspace. Allow login only from your company email domains and add exceptions for specific outside emails. ## Overview NeetoCRM supports Google sign-in and lets you restrict it to your company's email domains. In the Admin Panel under Authentication, turn on Google login and list one or more allowed domains. Anyone with an email outside those domains cannot log in to your CRM workspace. Sometimes you need to give access to someone outside your domain, such as a contractor using a Gmail address. The Exempted emails field lets you allow specific email addresses as exceptions while keeping the domain restriction in place. This gives your team the convenience of Google login while making sure only approved people can reach your sales data. ## Links - [Human page](https://www.neeto.com/neetocrm/features/google-sign-in) # CRM Single Sign-On (SSO) with JWT | NeetoCRM Use CRM single sign-on with NeetoCRM. Team members log in to your own system and open NeetoCRM in one click through JWT-based SSO, with no separate login. ## Overview NeetoCRM supports single sign-on (SSO), so team members who are already logged in to your company's system can open the CRM with one click instead of logging in again. It uses JWT login, and you request it through Neeto support. Once approved, you receive a private key for signing login requests. Your server adds a route that checks the user is logged in and authorized, then generates a one-time login URL using the open source neeto-jwt client and redirects the user to it. Neeto verifies the token and signs the user in to NeetoCRM. Team members are invited with the same email they use in your product, either manually or through the API. ## Links - [Human page](https://www.neeto.com/neetocrm/features/sso) # CRM Login with an Authenticator App | NeetoCRM Sign in to NeetoCRM with an authenticator app like 1Password, Authy or Google Authenticator. Use rotating 6-digit codes, plus 15 one-time backup codes. ## Overview NeetoCRM supports authenticator app login as an alternative to email one-time passwords. Instead of waiting for a code in your inbox, you enter a 6-digit code from an app or browser extension such as 1Password, Authy, Google Authenticator or Microsoft Authenticator. It is faster and works even when you cannot reach your email. Setup takes a few minutes from My profile: scan the QR code or enter the setup key, confirm a code, then save 15 backup codes. Each backup code works once and lets you sign in if you lose your device. Sales reps get quicker, more secure access to the CRM, and you can switch apps by setting it up again. ## Links - [Human page](https://www.neeto.com/neetocrm/features/authenticator-app) # CRM IP Restriction and IP Allowlist | NeetoCRM Restrict CRM access by IP address in NeetoCRM. Allow only specific IPs or IP ranges, such as your office network, to reach your workspace and sales data. ## Overview NeetoCRM IP restriction lets you control who can reach your CRM workspace based on IP address. Allow only specific IP addresses or IP ranges, and anyone connecting from elsewhere is blocked from viewing or working with your data. Companies use it to keep customer records accessible only from the office network or a company VPN, which helps prevent unauthorized access even if login details leak. Admins turn it on from Admin Panel, IP Restriction. Your current IP address is added to the allowed range automatically so you do not lock yourself out, and you can add more addresses as needed. ## Links - [Human page](https://www.neeto.com/neetocrm/features/ip-restriction) # CRM Session Timeout Settings | NeetoCRM Set a CRM session timeout in NeetoCRM. Login sessions expire after 90 days by default, and admins can set a different number of days in Security. ## Overview NeetoCRM session timeout makes login sessions expire after a set period, so no sign-in stays valid forever. By default, a session lasts 90 days from the first login, and then the user is asked to log in again. The timeout is not based on inactivity, so daily users are also asked to sign in again when it runs out. Admins can change the number of days from Workspace settings, under the Security card. A shorter timeout suits teams with strict security policies or shared devices, since it limits how long a lost laptop or forgotten browser session can reach your CRM data. A longer one reduces how often reps have to log in. ## Links - [Human page](https://www.neeto.com/neetocrm/features/session-timeout) # CRM Spam and Abuse Limits | NeetoCRM NeetoCRM sets hourly spam and abuse limits on free workspaces for emails, users and background processes. Extra emails are queued, not lost. ## Overview NeetoCRM applies hourly spam and abuse limits on free workspaces to make misuse harder while keeping most features free. Each workspace can send up to 10 emails per hour, have up to 10 users, and run up to 10 background processes per hour, such as sending webhooks, sending SMS messages and running automation rules. Emails over the hourly limit are not lost. They are queued and sent in the following hour. These limits are intentionally low to deter spammers, and they protect every customer who shares the platform. Teams with legitimate higher volume can contact Neeto support, and the limits will be reviewed and raised as needed. ## Links - [Human page](https://www.neeto.com/neetocrm/features/spam-and-abuse-limits) # Use a Custom Domain for Your CRM | NeetoCRM Set up a custom domain for NeetoCRM links. Add a CNAME record, validate it and get auto-renewed SSL, while your default NeetoCRM link keeps working. ## Overview NeetoCRM custom domain support lets you serve your workspace's links from your own domain. Instead of yourbusiness.neetocrm.com, links can use an address like crm.yourbusiness.com, so people who receive them see your brand in the URL. Admins add the domain in the Admin Panel, copy the CNAME record to their DNS provider, or use an ALIAS record for a root domain, and click Validate. DNS changes can take 24 to 48 hours, and you get an email once it is active. NeetoCRM renews SSL certificates automatically. Your original NeetoCRM link keeps working alongside the custom domain, and you can remove it anytime. ## Links - [Human page](https://www.neeto.com/neetocrm/features/custom-domain) # Custom CRM Favicon and Workspace Name | NeetoCRM Brand your NeetoCRM workspace with your own favicon and workspace name, so browser tabs and the CRM match your company identity for your whole team. ## Overview NeetoCRM lets you set a custom favicon and workspace name so your CRM matches your company brand. The favicon is the small icon shown in browser tabs and bookmarks, which helps your team spot the CRM quickly among many open tabs. Admins update it from the Admin panel under General, Workspace info, where they upload the new favicon and save changes. Agencies and companies that care about a consistent brand use it so every tool their team opens looks like their own. The change applies across the workspace, so every team member sees the same branding. ## Links - [Human page](https://www.neeto.com/neetocrm/features/custom-favicon-and-name) # Manage Multiple CRM Workspaces | NeetoCRM Create multiple CRM workspaces in NeetoCRM with one email address. Keep separate teams, brands or businesses apart, each with its own name and subdomain. ## Overview NeetoCRM supports multiple workspaces under the same email address, so one person can run separate CRMs without creating and juggling different accounts or logins. Each workspace has its own name and subdomain, keeping leads, deals and settings apart. This suits founders with more than one business, agencies managing sales for different clients, and companies that want to keep regions or brands separate. To add one, go to NeetoAuth, click Add workspace, enter a name and subdomain, and fill in your details. The new workspace is created right away and uses the same login email as your others. ## Links - [Human page](https://www.neeto.com/neetocrm/features/multiple-workspaces) # Multilingual CRM in 25+ Languages | NeetoCRM Use NeetoCRM as a multilingual CRM in over 25 languages. Each team member picks a preferred language from their profile, so everyone works in their own. ## Overview NeetoCRM is a multilingual CRM with the interface available in more than 25 languages. Each team member can choose their own preferred language, so a sales team spread across countries can use the same workspace while everyone reads menus and screens in a language they are comfortable with. Changing the language takes a few clicks. Open My Profile from your profile icon, choose Edit Basic Info, select a language from the dropdown, and save. The setting is personal, so one rep's choice does not change the CRM for anyone else. This makes onboarding easier for international teams and new hires. ## Links - [Human page](https://www.neeto.com/neetocrm/features/multi-language) # CRM Dark Mode | NeetoCRM Switch NeetoCRM to dark mode from your profile menu. Choose a light or dark theme for the CRM interface to suit your preference and working conditions. ## Overview NeetoCRM offers dark mode, letting each user switch the CRM interface between a light theme and a dark theme. To change it, click the profile icon at the bottom left corner of the screen, choose Theme, and select Light or Dark. Sales reps who spend long hours in the CRM, or who work late or in dim rooms, often find a dark theme easier on the eyes. Others prefer the light theme during the day. Because the setting is a personal preference, each team member can pick the look that suits them, and switching back takes only a couple of clicks. ## Links - [Human page](https://www.neeto.com/neetocrm/features/dark-mode) # Set Your CRM Timezone | NeetoCRM Set your own timezone in NeetoCRM from your profile. Each team member picks a time zone, which helps distributed sales teams keep their schedules clear. ## Overview NeetoCRM lets each user set their own timezone from their profile, so team members in different regions can work in their local time. Open My Profile from your profile picture, click the three-dot menu, choose Edit basic info, pick a time zone from the dropdown and save. This matters for distributed sales teams, remote reps and anyone who travels. When follow-up tasks, meetings and customer activity are tied to times, working in your local timezone makes schedules easier to read. Each person picks the setting that fits where they work, so reps in New York and London can use the same workspace. ## Links - [Human page](https://www.neeto.com/neetocrm/features/timezone) # NeetoSite Create beautiful websites in minutes with our no-code platform—no design or coding experience needed. Start building your dream site today! ## Overview NeetoSite, a Wix/Squarespace alternative, is a website building tool that lets anyone create a professional website without coding skills with ready-made templates, drag-and-drop tools, and built-in SEO. ## Key Features - **Pick a template to get started.**: NeetoSite offers a wide range of ready-made templates for businesses, SaaS, non-profits, portfolios, product showcases and more. Each template is designed to help you quickly launch your website in no time. - **Launch your website in your own domain.**: NeetoSite lets you connect your custom domain and publish your website with just a few clicks. No complex steps, no tech stress, just a simple process to get your professional website live, so you can focus on growing your business. - **Build multi-pages website.**: Easily build a multi-page website to showcase your business. NeetoSite allows you to create separate pages for services, about us, contact, products and more, giving your site a professional and organized look. - **Boost your visibility with SEO strategies.**: NeetoSite helps you boost your website visibility on search engines by letting you add meta titles, descriptions, and social images. You can manage SEO for your entire site or individual pages, making it easier for people to find you online. ## Frequently Asked Questions ### Is NeetoSite suitable for non-technical people? Absolutely! NeetoSite is designed to be user-friendly, making it easy for beginners to create and manage their websites without any technical experience. ### Can I create a multi-page website with NeetoSite? Yes, NeetoSite allows you to build multi-page websites, so you can showcase different aspects of your business or project with separate pages. ### Can I connect my own domain to my NeetoSite website? Yes, NeetoSite allows you to easily connect your custom domain to your website in just a few clicks. ### Are there templates available for my website? Yes, NeetoSite offers a wide range of ready-made templates for various needs, including businesses, portfolios, and non-profits, to help you get started quickly. ### How does NeetoSite help with SEO? NeetoSite provides tools to optimize your website for search engines, including the ability to add meta titles, descriptions, and social images, making it easier for people to find your site online. ## Links - [Human page](https://www.neeto.com/neetosite) - [Pricing](https://www.neeto.com/neetosite/pricing) - [Help Docs](https://help.neetosite.com) - [Roadmap](https://roadmap.neetosite.com/product-roadmap) - [Changelog](https://roadmap.neetosite.com/changelogs) - [Email Support](mailto:support@neetosite.com) # NeetoSite Features Discover the features of NeetoSite and learn how its functionality can help streamline your processes. ## Features ### Section based design Select from a variety of pre-built sections and customize them to align with your brand. ### Draft and publish state Work on your site in draft mode and publish changes live whenever you're ready. ### Quickstart templates Customizable, ready-made templates for easy setup and quick adjustments. ### Multiple pages support Add and manage multiple pages to expand your site's content. ### Custom domain Assign multiple custom domains to strengthen your brand's online presence. ### Global theme Maintain a consistent look and feel by applying a theme across your entire site. ### SEO friendly Optimize each page with titles, meta descriptions, and social images. ### Scheduled publishing Schedule when your site or changes go live by setting a specific date and time. ### Google Analytics Integrate Google Analytics to track your website performance. ## Links - [Human page](https://www.neeto.com/neetosite/features) # NeetoSite Pricing Explore NeetoSite pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Remove Neeto branding ## Highlights - Unlimited websites - Unlimited users - Section based design - Draft and publish state - Quickstart templates - Multiple pages support - Custom domain - Global theme - SEO friendly - Scheduled publishing - Google Analytics # NeetoSite Support Get help with NeetoSite through the support center. ## Links - [Human page](https://www.neeto.com/neetosite/support) - [Help Docs](https://help.neetosite.com) - [Email Support](mailto:support@neetosite.com) # NeetoSite Integrations Explore NeetoSite integrations and easily connect with your favorite tools to streamline your workflow and enhance productivity. ## Content ### All Integrations ### Items #### NeetoChat Enable live chat on your site. ## Links - [Human page](https://www.neeto.com/neetosite/integrations) # Section Based Website Builder | NeetoSite Build pages with a section based website builder. Add Hero, Features, Testimonials, and Contact sections, then edit, reorder, and style them in NeetoSite. ## Overview NeetoSite is a section based website builder, so you create pages by stacking ready-made sections instead of starting from an empty canvas. Click Add new section on the site build page and pick from pre-designed types such as Hero, Features, Testimonials, and Contact. Each section arrives with a layout in place, and you replace the text and images with your own. Every section has a Properties tab for settings and a Design tab for fine-tuning its look so it matches the rest of your site. To change the page structure, drag sections up or down. When the page reads the way you want, click Publish to make it live. This approach suits small businesses, freelancers, and marketing teams who need a clean, consistent page layout without hiring a designer or writing code. Because sections are pre-designed, you spend your time on the message and the images, and you can rearrange the page later as your offering changes. ## Links - [Human page](https://www.neeto.com/neetosite/features/section-based-design) # Edit Website in Draft Mode Before Publishing | NeetoSite Edit your live website in draft mode without visitors seeing unfinished work. NeetoSite keeps the published version live until you click Publish. ## Overview NeetoSite lets you edit your website in draft mode while the published version stays live. Once a site is published, anyone on the internet can see it. Any changes you make after that are saved as a draft, and visitors keep seeing the last published version until you decide otherwise. This means you can rewrite a page, swap images, or try a new layout over several sessions without half-finished work showing up on your live site. When you are happy with every change, click Publish and the updated site goes live for everyone at once. Draft and publish is useful for teams reviewing copy before a launch, businesses updating pricing or product details, and anyone who wants to test changes safely on a site that already has visitors. Your live site never shows a partly edited page in the middle of an update. ## Links - [Human page](https://www.neeto.com/neetosite/features/draft-and-publish) # Free Website Templates | NeetoSite Start a new site from free website templates for SaaS, business, travel, health, and personal sites. Preview a template in NeetoSite, then customize it. ## Overview NeetoSite offers website templates so you do not have to build every new site from scratch. Templates are pre-designed sites made for a range of purposes, including SaaS, business, travel and tourism, health, and personal websites. When you create a new site, you can start with a blank build or pick the template that is closest to what you need. Browse the template list, or use search and filters to narrow it down. Open any template to preview its design and interaction style before you commit. Click Use this template to create your site, then change the text, images, and sections to fit your brand. Templates help founders, small business owners, and individuals get a professional site up quickly. Starting from a finished design means less time spent on layout and more time on the content that matters to your visitors, and you can still change any part of the template later. ## Links - [Human page](https://www.neeto.com/neetosite/features/website-templates) # Multi Page Website Builder | NeetoSite Create a multi page website with NeetoSite. Add new pages next to your Home page, build each one with sections, and publish them together when ready. ## Overview NeetoSite is a multi page website builder, so your site can grow beyond a single landing page. Every new site starts with a Home page. To add more, click the settings icon next to the Pages button and choose Add new page. The new page is created instantly and is ready for content. Build each page with sections, customize them, and publish the site to put the new pages live. A business might add About, Services, and Contact pages, while a consultant might create a separate page for each offering. Keeping topics on their own pages makes your site easier for visitors to navigate and gives each page a clear purpose. ## Links - [Human page](https://www.neeto.com/neetosite/features/multiple-pages) # Website Builder With Custom Domain | NeetoSite Use a website builder with custom domain support. Connect your domain to NeetoSite with a CNAME record and get SSL certificates that renew automatically. ## Overview NeetoSite is a website builder with custom domain support, so your site can live at an address like site.yourbusiness.com instead of the default neetosite.com URL. You add the domain from the Admin Panel, copy the CNAME record NeetoSite provides, and add it at your DNS provider. If your provider does not allow a CNAME on the root domain, you can use an ALIAS record instead. After you click Validate, DNS changes can take 24 to 48 hours to propagate, and you get an email once the domain is verified. NeetoSite issues and auto-renews the SSL certificate, so there is nothing to manage there. Your existing NeetoSite link keeps working alongside the custom domain, and you can switch back to the default domain at any time by deleting the custom one. ## Links - [Human page](https://www.neeto.com/neetosite/features/custom-domain) # Website Theme Customization | NeetoSite Set a site-wide theme in NeetoSite for website theme customization across every block, so all your pages share one consistent look and feel. ## Overview NeetoSite includes website theme customization at the site level, so you can set one theme that applies to all blocks across your site. Click the Theme button in the builder and a sidebar opens on the right, where you configure the theme for your entire site in one place. A global theme keeps your pages consistent as your site grows. Instead of adjusting each section by hand, you set the overall look once and every block follows it. This helps businesses keep their website in line with their brand and makes it easier to add new pages and sections that already match the rest of the site. ## Links - [Human page](https://www.neeto.com/neetosite/features/global-theme) # SEO Friendly Website Builder | NeetoSite Use an SEO friendly website builder to set site titles, meta descriptions, meta keywords, social cover images, and favicons for your NeetoSite pages. ## Overview NeetoSite is an SEO friendly website builder that gives you control over the details search engines and visitors see first. In the SEO settings you can set a site title, which appears in browser tabs, search results, and bookmarks, along with a meta description that shows below your title and URL in search results. You can also add meta keywords. A clear title and a well-written meta description help people understand your page before they click, which can improve click-through rates from search. You can upload a cover image that appears when your link is shared on social media, and a favicon, in multiples of 48px square, that helps visitors spot your site in their tabs, bookmarks, and history. ## Links - [Human page](https://www.neeto.com/neetosite/features/seo) # Schedule Website Publishing | NeetoSite Schedule website publishing in NeetoSite. Choose Publish later, pick a date and time, and your site or latest changes go live without you being online. ## Overview NeetoSite lets you schedule website publishing, so your site or your latest changes go live at a date and time you choose. When you are ready to publish, click Publish later instead of Publish and set the date and time. Until then, visitors continue to see the current published version. Scheduling is useful when a launch is tied to a specific moment, such as a product release, a sale that starts at midnight, an event announcement, or a new season of menus or prices. You can finish the work ahead of time and let the update go live on schedule, with no one needing to be online. Teams in different time zones can agree on one release time. ## Links - [Human page](https://www.neeto.com/neetosite/features/scheduled-publishing) # Website Builder With Google Analytics | NeetoSite Connect Google Analytics to your NeetoSite website with a Measurement ID. Track visitors and traffic on your site with no code or manual tag setup. ## Overview NeetoSite is a website builder with Google Analytics integration, so you can measure the traffic your site receives. Create a web stream in your Google Analytics account and copy its Measurement ID. In NeetoSite, open the SEO settings, enable the Google Analytics option, paste the ID, save, and publish your site. From then on, your site is tracked in Google Analytics. There is no tracking code to paste into your pages. Marketers can see which pages attract visitors, business owners can check whether a campaign brought more people to the site, and teams can review traffic trends in the Google Analytics reports they already use. ## Links - [Human page](https://www.neeto.com/neetosite/features/google-analytics-integration) # NeetoCourse NeetoCourse, a platform where you can create and sell online courses. Now start monetizing your skills using NeetoCourse. ## Links - [Human page](https://www.neeto.com/neetocourse) - [Pricing](https://www.neeto.com/neetocourse/pricing) - [Help Docs](https://help.neetocourse.com) - [Roadmap](https://roadmap.neetocourse.com/product-roadmap) - [Changelog](https://roadmap.neetocourse.com/changelogs) - [Email Support](mailto:support@neetocourse.com) # The most affordable Teachable alternative Discover the features of NeetoCourse and learn how its functionality can help streamline your processes. ## Features ### Interactive sessions Create interactive coding sessions so that the learners can actually play with the code. ### Comprehensive exercises Build comprehensive exercises to test if the participants have learned or not. ### Custom theme Personalize your course page with custom branding. ### Custom domain Connect your custom domain for free and make your brand stand out. ### Free or Paid courses Make free courses or collect money for the paid courses. ### Interactive quizzes Quizzes are highly interactive to keep the learners engaged. ### Videos Enhance your courses by embedding videos for a richer learning experience. ### Draft & Published pages Continue editing your page in draft mode after publishing, without worrying about it going live. ### SSL encryption Each connection is SSL encrypted to protect the data integrity. ### Google Sign in Force all your agents to login using google login and make your organization more secure. ### Verify OTP every time Security is furthered strengthened by asking agents to enter OTP every time they login. ## Links - [Human page](https://www.neeto.com/neetocourse/features) # NeetoCourse Pricing Explore NeetoCourse pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Remove Neeto branding ## Highlights - Unlimited courses - Unlimited users - Interactive sessions - Comprehensive exercises - Custom theme - Custom domain - Free or Paid courses - Interactive quizzes - Videos - Draft & Published pages - Stripe integration - Integration with Google Analytics # NeetoCourse Support Get help with NeetoCourse through the support center. ## Links - [Human page](https://www.neeto.com/neetocourse/support) - [Help Docs](https://help.neetocourse.com) - [Email Support](mailto:support@neetocourse.com) # Coding Exercises for Online Courses | NeetoCourse Add coding exercises to online courses with NeetoCourse. Use code blocks to build evaluated HTML and SQL exercises and runnable examples in lessons. ## Overview NeetoCourse lets you add coding exercises to online courses using code blocks placed inside chapters and pages. A code block can be a lesson example that learners edit and preview, or an exercise that is evaluated against a solution you provide, so learners practice right where they read the explanation. For an HTML exercise, you supply the starting code and the expected solution, and NeetoCourse renders an editor with a live preview. For SQL, you upload a database file to Assets and learners run queries against it to see the results in a table. Instructors can also set advanced options through the code block config, such as asynchronous evaluation. ## Links - [Human page](https://www.neeto.com/neetocourse/features/coding-exercises) # Custom Branding for Your Course Site | NeetoCourse Brand your course site with NeetoCourse. Set the site name, logos, favicon, homepage descriptions and chapter completion message so it matches your brand. ## Overview NeetoCourse lets you personalize your course site with custom branding, so learners see your name and identity instead of a generic platform. Admins set this up from the Design settings, where they can add a site name, site logo, header logo and favicon. You can also write the short and long descriptions shown on the homepage, set a home URL and change the placeholder text in the site-wide search bar. When a learner finishes a chapter, NeetoCourse shows a completion message and image that you choose. Training teams and independent instructors use these settings to give their course site a consistent, recognizable look. ## Links - [Human page](https://www.neeto.com/neetocourse/features/custom-theme) # Host Courses on Your Own Custom Domain | NeetoCourse Host your NeetoCourse site on a custom domain. Add a CNAME record, get SSL certificates renewed automatically and keep your original link working. ## Overview NeetoCourse lets you host your course site on a custom domain, so learners visit an address like course.yourbusiness.com instead of a neetocourse.com subdomain. A branded URL is easier to remember and makes your courses look like part of your own website. Setup happens in the Admin Panel. Add your domain, copy the CNAME record into your DNS provider, or use an ALIAS record for a root domain, then click Validate. DNS changes can take 24 to 48 hours, and you receive an email once the domain is validated. SSL certificates renew automatically, and your original NeetoCourse link keeps working alongside the new domain. ## Links - [Human page](https://www.neeto.com/neetocourse/features/custom-domain) # Add Videos to Online Course Lessons | NeetoCourse Add videos to online course lessons in NeetoCourse. Upload a video to Assets, embed it on any page with a short tag and pair it with coding examples. ## Overview NeetoCourse lets you add videos to online course lessons so learners can watch a walkthrough alongside the written material. Upload a video to the Assets page, give it a name, and embed it on any chapter or page with a short videoasset tag that references that name. Instructors use video to demonstrate a concept before learners try it themselves, record a screen walkthrough of a tricky step, or add a short introduction to a chapter. Because videos sit in the same page as your text and code blocks, learners get the explanation, the demo and the practice in one place. ## Links - [Human page](https://www.neeto.com/neetocourse/features/course-videos) # Draft and Published Course Pages | NeetoCourse Keep draft and published course pages separate in NeetoCourse. Edit after going live, preview both versions and restore older ones from history. ## Overview NeetoCourse keeps draft and published course pages separate, so you can keep editing content after it goes live without learners seeing unfinished changes. New content is saved as a draft and stays hidden from learners until you publish it, which gives authors room to rewrite, reorganize and review a lesson before it reaches anyone. Use View Draft to review everything you have added to a course, and View Published to see exactly what learners see. You can also preview the published version of a single chapter or page. Version history tracks changes to each chapter and page over time and lets you revert to an earlier version, which helps authors fix mistakes and update lessons with confidence. ## Links - [Human page](https://www.neeto.com/neetocourse/features/draft-and-published-pages) # NeetoEngage NeetoEngage helps you keep customers informed with a notification center and changelog tool. Share new features, updates, and news for free. ## Links - [Human page](https://www.neeto.com/neetoengage) - [Pricing](https://www.neeto.com/neetoengage/pricing) - [Help Docs](https://help.neetoengage.com) - [Roadmap](https://roadmap.neetoengage.com/product-roadmap) - [Changelog](https://roadmap.neetoengage.com/changelogs) - [Email Support](mailto:support@neetoengage.com) # The most affordable Canny alternative Discover the features of NeetoEngage and learn how its functionality can help streamline your processes. ## Features ### Share new features Create articles about new features with video and images. ### Gather feedback Get feedback on your latest feature from your customers. ### Customize theme Customize the theme of your widget to match your brand. ### Analytics See the analytics of your widget to see how it is performing. ### Deals and Discounts Inform customers of the special deals and discounts available. ## Links - [Human page](https://www.neeto.com/neetoengage/features) # NeetoEngage Pricing Explore NeetoEngage pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Remove Neeto branding ## Highlights - Unlimited changelogs - Unlimited feature requests - Unlimited users - Gather feedback - Customize theme - Analytics - Plan roadmap - Share updates - Custom status - Custom Field - Private notes - Webhooks - Voting - In-app widget - Weekly digest # NeetoEngage Support Get help with NeetoEngage through the support center. ## Links - [Human page](https://www.neeto.com/neetoengage/support) - [Help Docs](https://help.neetoengage.com) - [Email Support](mailto:support@neetoengage.com) # NeetoPublish Comprehensive blogging tool that simplifies content creation, management, and publishing. Start sharing your ideas effortlessly. ## Links - [Human page](https://www.neeto.com/neetopublish) - [Pricing](https://www.neeto.com/neetopublish/pricing) - [Help Docs](https://help.neetopublish.com) - [Roadmap](https://roadmap.neetopublish.com/product-roadmap) - [Changelog](https://roadmap.neetopublish.com/changelogs) - [Email Support](mailto:support@neetopublish.com) # The most affordable Substack alternative Discover the features of NeetoPublish and learn how its functionality can help streamline your processes. ## Features ### Interactive editor Editor that supports text formatting, headings, bullet points, links, and more. ### Draft & Published modes Edit content safely in draft mode and publish only when ready. ### SEO optimized Optimize your blog with built-in SEO tools for better search engine rankings. ### Post scheduling Schedule posts to publish automatically, maintaining a consistent content calendar. ### Headless mode Manage blog content in NeetoPublish and display it on any platform using APIs. ### Subscription emails Notify subscribers automatically when new posts are published. ### Custom domain Use a custom domain that aligns with your brand identity. ## Links - [Human page](https://www.neeto.com/neetopublish/features) # NeetoPublish Pricing Explore NeetoPublish pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - Annual pricing is $300/year - Remove Neeto branding ## Highlights - Unlimited blog posts - Unlimited users - Interactive editor - Draft & Published modes - SEO optimized - Post scheduling - Headless mode - Subscription emails - Custom domain # NeetoPublish Support Get help with NeetoPublish through the support center. ## Links - [Human page](https://www.neeto.com/neetopublish/support) - [Help Docs](https://help.neetopublish.com) - [Email Support](mailto:support@neetopublish.com) # Blog SEO Settings for Every Post | NeetoPublish Improve blog SEO with NeetoPublish. Set a page title, meta description and keywords for each post so search engines understand and surface your content. ## Overview NeetoPublish includes blog SEO settings that let you set a page title, meta description and keywords for each blog post. These tags tell search engines what a post is about, which helps it appear in search results and rank for the right queries. The page title shows up as the clickable headline in search results, and the meta description gives readers a short summary before they click. Keywords help people find a post through related terms. A post on remote work, for example, can also reach readers searching for telecommuting or virtual office. You can edit these settings from Configure SEO in each post's menu. ## Links - [Human page](https://www.neeto.com/neetopublish/features/seo) # Headless Blog CMS with API Access | NeetoPublish Use NeetoPublish as a headless blog CMS. Manage posts in NeetoPublish and display them on your own frontend through APIs, with canonical URLs set for SEO. ## Overview NeetoPublish works as a headless blog CMS for teams that want to build their own frontend instead of using the built-in blog page. With headless mode enabled, you write and manage posts in NeetoPublish and connect them to your site through APIs, giving you full control over design and functionality. When you turn on headless mode, you provide your blog's URL, which NeetoPublish uses as the canonical URL so search engines treat your site as the original source. The View in Browser link in emails sent by NeetoPublish also points to your custom blog page. Developers can integrate the content into frameworks such as Next.js while editors keep a familiar writing workflow. ## Links - [Human page](https://www.neeto.com/neetopublish/features/headless-cms) # Custom Domain for Your Blog | NeetoPublish Run your NeetoPublish blog on a custom domain. Add a CNAME record, validate it in the Admin Panel and get SSL certificates renewed automatically. ## Overview NeetoPublish lets you run your blog on a custom domain, so readers visit an address like blogs.yourbusiness.com instead of a neetopublish.com subdomain. A domain that matches your brand makes the blog feel like part of your website and is easier for readers to remember and share. To set it up, open the Admin Panel, add your domain and copy the CNAME record into your DNS provider, or use an ALIAS record for a root domain. Click Validate, and you receive an email once the domain is active, which can take 24 to 48 hours. SSL certificates renew automatically, and your original NeetoPublish link continues to work. ## Links - [Human page](https://www.neeto.com/neetopublish/features/custom-domain) # NeetoPay NeetoPay lets you sell with payment plans. Split a price into installments, let customers choose to pay in full or over time, add a setup fee, and get paid through Stripe. ## Overview A big price is easier to say yes to when it comes in smaller pieces. NeetoPay lets you turn any price into a payment plan, let customers pick how they pay, and share one link that takes them straight to checkout. ## Key Features - **Break a big price into installments.**: Choose how many payments to split the price into and how often to charge them: weekly, monthly, or yearly. NeetoPay collects each installment on schedule, so you don't have to chase anyone. - **Let customers decide how they pay.**: Offer paying in full and paying in installments on the same plan. Customers pick the option that suits their budget at checkout, and you can switch any option on or off whenever you like. - **Collect a setup fee with the first payment.**: Add a fixed amount or a percentage of the price, and call it whatever fits your business, like an activation or onboarding fee. It is charged once, with the first payment, and never again. - **Offer free plans alongside paid ones.**: Run a free tier, a waitlist, or a trial sign-up with the same tool. Customers fill in a short form and get access right away, with no card needed. - **Share a plan with a single link.**: Every plan gets its own short, readable URL. Put it on your website, add it to an email, or post it on social media, and customers land directly on the plan's checkout. - **Get paid straight into your Stripe account.**: Connect your Stripe account once and every payment, whether in full or in installments, is collected through it. ## Frequently Asked Questions ### What is NeetoPay? NeetoPay is payment plan software. You create a plan, set a price, and choose whether customers can pay in full, in installments, or both. Customers sign up through a link you share, and payments are collected through Stripe. ### How do installment plans work? You pick the number of installments (two or more) and how often they are charged, such as weekly, monthly, or yearly. The price is split evenly across the installments, and NeetoPay charges each one on schedule. ### Can customers choose between paying in full and paying over time? Yes. A plan can offer a one-time payment and installment options together, and customers choose at checkout. Only the options you have switched on are shown. ### Can I charge a setup fee? Yes. Set it as a fixed amount or a percentage of the price, and rename it to match your business. The fee is added to the first payment only. For example, a $120 plan in three monthly installments with a $15 setup fee is charged as $55, then $40, then $40. ### Which payment processor does NeetoPay use? NeetoPay uses Stripe. You need a connected Stripe account to create paid plans, and payments go directly into it. ### Can I offer a free plan? Yes. Free plans have no price or setup fee. Customers complete a sign-up form and get access right away, without entering payment details. ### How do customers find my plan? Each plan has its own link, built from a short name you choose. Share it on your website, in emails, or on social media, and customers go straight to that plan's checkout. ### Is there a minimum installment amount? Yes. Payment processors do not accept very small charges, so NeetoPay enforces a minimum amount for each installment when you set up the plan. ## Links - [Human page](https://www.neeto.com/neetopay) - [Pricing](https://www.neeto.com/neetopay/pricing) - [Help Docs](https://help.neetopay.com) - [Roadmap](https://roadmap.neetopay.com/product-roadmap) - [Changelog](https://roadmap.neetopay.com/changelogs) - [Email Support](mailto:support@neetopay.com) # Everything you need to sell with payment plans Explore NeetoPay features: installment plans, pay-in-full options, setup fees, free plans, shareable plan links, and Stripe payments. ## Payment plans ### Paid plans Set a base price and currency, then choose how customers can pay for it. ### Free plans Offer access with just a sign-up form. No price, no setup fee, and no card required. ### Pay in full Let customers pay the whole price, plus any setup fee, in a single payment. ### Installments Split the price into two or more equal payments and collect them on schedule. ### Billing frequency Charge installments weekly, monthly, yearly, or on the interval that fits your offer. ### Switch plan types Move a plan between free and paid as your offer changes. ## Checkout ### Customer's choice Offer paying in full and paying in installments on the same plan, and let customers pick at checkout. ### Active and inactive options Turn payment options on or off at any time. Customers see only the ones that are active. ### Shareable plan links Give every plan its own short, readable URL to share on your website, in emails, and on social media. ### Custom plan codes Choose the code that forms a plan's link, such as monthly-coaching or annual-membership. ## Fees ### Setup fees Charge a one-time fee on top of the price to cover onboarding or activation. ### Fixed or percentage Set the setup fee as a flat amount or as a percentage of the plan's price. ### Custom fee label Rename the fee to match your business, for example Activation fee or Enrollment fee. ### First payment only The setup fee is added to the first payment and never repeated on later installments. ## Getting paid ### Stripe payments Connect your Stripe account and collect every payment through it. ### Installment minimums NeetoPay enforces a minimum amount per installment so that charges meet your payment processor's requirements. ## Links - [Human page](https://www.neeto.com/neetopay/features) # NeetoPay Pricing Explore NeetoPay pricing plans, features, and free options. Find the right plan to fit your needs and get started today. ## Plan - TBD # NeetoPay Support Get help with NeetoPay through the support center. ## Links - [Human page](https://www.neeto.com/neetopay/support) - [Help Docs](https://help.neetopay.com) - [Email Support](mailto:support@neetopay.com)