July 15, 2025
At Neeto we are building many products. As part of customer support, we often need to find what type of browser the customer is using. We were asking our customers to use https://www.whatismybrowser.com to get their browser information.
The problem is that we were using the wrong tool. https:/whatismybrowser is meant to check if the browser is up to date or not. But that's not what we want.
What we want is for them to copy the unique URL which is presented in small font. This required a lot of work from our side. First we will ask them to go to whatismybrowser and then we'll send instructions regarding where to click.
Another issue was that privacy-conscious users were not comfortable allowing their browser information to a 3rd party site.
So we decided to build a tool that caters to our needs. We built https://knowmybrowser.com. It gets us the browser information and no data is shared with the server. All the data is in the url itself. Give it a try.
Let’s get started now.