# December 2025 updates – Smarter phone input, reusable views, and cleaner Slack + widget handling

> Discover NeetoChat's December 2025 updates, including improved phone input, view cloning, and enhanced Slack integration.
- **Authors**: Akash Srivastava
- **Published**: 2026-01-02
- **URL**: https://www.neeto.com/neetochat/blog/december-2025-updates-smarter-phone-input-reusable-views-and-cleaner-slack-widget-handling
- **Page title**: December 2025 Updates: Phone Input, Views, and Slack Handling
- **Meta description**: Discover NeetoChat's December 2025 updates, including improved phone input, view cloning, and enhanced Slack integration.
- **Keywords**: NeetoChat, December 2025, phone input, view cloning, Slack integration, automation, bug fixes, user experience, widgets, and reporting

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Let’s go through what we got done in **December 2025** in NeetoChat.

### **New features ✨**

#### **Enhanced phone number input**

The phone input in pre-chat questions and workflow contact fields now supports country-specific validation, flag icons, and selection from a dropdown — improving data accuracy and UX.

#### **Clone views for faster setup**

Agents can now duplicate existing views to quickly replicate configurations without setting them up from scratch.

#### **Better automation visibility**

Complex automation rule actions (like email content or external API payloads) are now viewable directly in the rule’s summary pane, not just in edit mode.

#### **Updated default report range**

The Reports page now defaults to the last 30 days instead of 7, providing a broader view of recent activity.

### **Enhancements ✨**

#### **Widget preview improvements**

- Fixed preview issues when using custom pre-chat questions in non-English languages

- Fixed visibility of customer emails collected via pre-chat questions during preview/testing

#### **Slack sync and stability**

- Audio content in Slack-synced messages now appears correctly

- Timeout handling for syncing Slack messages is now more robust

- Fixed cases where synced Slack messages with timeouts or errors silently failed

#### **Improved agent presence and message behavior**

- Resolved edge cases where agents appeared offline despite being active

- Fixed bugs causing incorrect agent statuses in the widget

- Fixed an issue where messages were marked “seen” even when the agent wasn’t actively viewing the conversation

### **Bug fixes 🛠️**

#### **Widget bugs**

- Fixed the **back button** not working when "Open chat directly" was enabled

- Resolved issues where **custom NeetoBot names** weren’t reflected in the chat widget

#### **Conversation stability**

- Fixed schema-level issues causing errors when deleting conversations with attached followers

- Prevented customer messages from being dropped due to unexpected database or state errors

#### **General reliability**

- Fixed a frontend bug caused by inconsistent agent sender name formats

- Improved visibility and reliability for automation email previews

- Fixed reliability issues when saving automation rules with nested content