Online Offline Status

neetoChat offers the convenient feature of changing your availability status, allowing you to inform your customers about your chat availability. Manage customer expectations and provide top-notch service by easily communicating your availability through our status feature. Coordinate your team's efforts and provide consistent and efficient customer support with this useful feature.


Why is the online/offline status important?

The online/offline status is important for real-time communication and collaboration. It helps users or agents determine whether someone is currently available for immediate interaction or if they need to wait for a response.

Can I manually set their online/offline status?

Yes, you have the ability to manually set your online/offline status to control your availability. You can switch between the statuses based on your preference or availability for communication.

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