# NeetoDesk Blog

> Explore the NeetoDesk Blog for tips, tutorials, product updates, and industry insights.

- **URL**: https://www.neeto.com/neetodesk/blog

---

- [August 2026 updates - Auto-replies kept out of the inbox, custom ticket fields API, and importing your support history](https://www.neeto.com/neetodesk/blog/august-2026-updates-auto-replies-kept-out-of-the-inbox-a-custom-ticket-fields-api-and-importing-your-support-history) (September 8, 2026) - August highlights: automatic replies kept out of the inbox, a custom ticket fields API, importing support history, and faster ticket navigation.
- [July 2026 updates - Ticket replies in your Sent folder, readable XLSX exports, and outgoing email tracking](https://www.neeto.com/neetodesk/blog/july-2026-updates-ticket-replies-in-your-sent-folder-readable-xlsx-exports-and-outgoing-email-tracking) (August 10, 2026) - July highlights: replies in your mailbox's Sent folder, readable XLSX exports, outgoing email tracking, and faster ticket search.
- [June 2026 updates - Migrating from Freshdesk, help articles in replies, and agent salutations](https://www.neeto.com/neetodesk/blog/june-2026-updates-migrating-from-freshdesk-help-articles-in-replies-and-agent-salutations) (July 9, 2026) - June highlights: Freshdesk migration guide, help articles in ticket replies, agent-specific reply salutations, plus email and automation fixes.
- [May 2026 updates - Mailbox revamp, custom mail server support, and a rebuilt ticket form](https://www.neeto.com/neetodesk/blog/may-2026-updates-mailbox-revamp-custom-mail-server-support-and-a-rebuilt-ticket-form) (June 8, 2026) - May highlights: refreshed mailboxes, custom mail server support, rebuilt ticket form, polished consumer portal with SSO + dark mode.
- [April 2026 updates – Cross-workspace tickets, smarter search, and stronger email reliability](https://www.neeto.com/neetodesk/blog/april-2026-updates-cross-workspace-tickets-smarter-search-and-stronger-email-reliability) (May 4, 2026) - Discover NeetoDesk's April 2026 updates: move tickets across workspaces, enhanced search, and improved email reliability.
- [March 2026 updates – Consumer portal, smarter automations, and stronger email + Slack reliability](https://www.neeto.com/neetodesk/blog/march-2026-updates-consumer-portal-smarter-automations-and-stronger-email-slack-reliability) (April 6, 2026) - Discover March 2026 updates including a new consumer portal, smarter automations, and improved email reliability.
- [February 2026 updates – Account managers, Google Sheets sync, and stronger email reliability](https://www.neeto.com/neetodesk/blog/february-2026-updates-account-managers-google-sheets-sync-and-stronger-email-reliability) (March 3, 2026) - Discover new features like account managers, Google Sheets sync, and improved email reliability in NeetoDesk's February 2026 update.

View all posts: /neetodesk/blog/all