# Milestone M30 - slack integration, HEIC image fix and more

- **Authors**: Sandip Mane
- **Published**: 2025-02-24
- **URL**: https://www.neeto.com/neetodesk/blog/milestone-m30-updates

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Let's go through what we got done in Milestone M30 (Feb 10 - Feb 23).

### Enhancements

#### Slack Integration Improvements

We've made several improvements to our Slack integration to enhance communication and prevent redundant notifications:

1. **Personalized Messages** – Greetings and signatures will now be added to Slack messages based on user settings in the NeetoDesk admin panel.

2. **Avoiding Duplicate Notifications** – Slack messages will no longer be sent for a ticket if they have already been sent previously.

### Bug Fixes

- Resolved an issue where some **HEIC image attachments** were not retained in tickets sent via the iPhone Mail app.

- Fixed a bug in the **canned response preview pane** where custom ticket fields of the textarea type were incorrectly editable as rich text.

- Addressed an issue where certain emails were not parsed correctly, preventing some tickets from being created.

- Fixed a **crash on the print ticket page**.

- Resolved a bug where the **GitHub issue creation pane** did not close when pressing the `ESC` key.

- Fixed an issue where the **Slack integration card** was not visible in **Admin Panel \> Integrations**.

- Resolved a crash that occurred when updating companies.