The NeetoPlanner integration lets you turn NeetoDesk support tickets into tasks in NeetoPlanner, Neeto's project management tool. Admins connect it from Integrations in the Admin Panel, then choose the NeetoPlanner project where tasks created from NeetoDesk should go.
Customer issues that need follow-up work, such as a bug fix, a configuration change, or a content update, are added straight to the team's project list. Support and delivery teams stay on the same page, requests don't get lost between tools, and the people doing the work can see what customers are waiting on.