January 2026 updates - Ordered webhook payloads, bug fixes and more

Here are the highlights of what we shipped in January.

New Features & Enhancements 🚀

Ordered webhook payloads

Webhook payloads now follow the exact order of the questions defined in the form.

This ensures that your integrated applications receive data in a predictable, logical order every time. Whether you are mapping fields to Airtable or building complex workflows in make.com or n8n, you can now rely on a consistent data structure without the manual re-sorting.

Optimized payload structure

Matrix and address responses in webhook payloads are now simplified for better performance.

Increased the limit for the quantity selector

The minimum and maximum limits for order quantities in the product list field have been updated. The previous limit of 1,000 has been increased to 1,000,000. This change accommodates bulk orders for high-volume, low-cost items like industrial fasteners, stickers, and electrical components.

Standardized empty field displays

To improve clarity for non-required fields, email notifications sent to submitters now explicitly display "No response" for empty fields. Previously, these fields only displayed the question, which caused confusion.

Bug Fixes 🐛

Payment processing

Fixed an intermittent error that occurred when a submitter attempted a payment on the re-enabled form.

Disabled form logic

Fixed an issue where the reason for a disabled form was not displaying. The system now correctly indicates whether a form is inactive due to a submission limit or manual disablement.

Mobile file uploads

Resolved an issue where files uploaded via mobile browsers caused errors when viewed by admins on the submissions page.

Email validation messages

Updated the error message for invalid email entries to be clearer and more user-friendly.

Analytics tracking

Fixed a bug where analytics started tracking incorrectly on forms containing a phone number field.

Country flag consistency

Corrected a discrepancy where the country flag displayed differently from the one specified in pre-filled links.

Submission limits and payments

Fixed a logic error where forms with payment fields allowed submissions even after reaching the limit. New submissions are now correctly blocked, avoiding unnecessary automated refunds.

Export formatting

Removed raw HTML content from csv and excel exports for the terms & conditions element.

Query parameter validation

Fixed inconsistent behavior and validation errors caused by duplicate query parameters for text, email, name, rating, number, and scale fields.