--- title: "NeetoSign Electronic signature disclosure" description: "Read NeetoSign Electronic signature disclosure." canonical_url: "https://www.neeto.com/legal/electronic-signature-disclosure" markdown_url: "https://www.neeto.com/legal/electronic-signature-disclosure.md" --- # NeetoSign Electronic signature disclosure Read NeetoSign Electronic signature disclosure. This disclosure is for people who have been asked to sign a document through NeetoSign. You do not need a Neeto account to sign, and most people who read this page will never have one. Please read it before you sign — U.S. law requires that you receive this information, and that you agree to it, before an electronic signature counts as your signature. This page covers NeetoSign only. It is not the [Neeto Terms of Service](/legal/terms-of-service), which is the contract between Neeto and the customers who subscribe to our products. Nothing on this page makes you a Neeto customer or binds you to that agreement. ## The short version - **Signing electronically is your choice.** You can decline and ask the sender to complete the document another way. - **You get a copy automatically.** When everyone has signed, the completed PDF is emailed to you as an attachment. You do not need an account, a login, or a live link to keep it. - **You can ask for it on paper.** There is no charge. - **You can change your mind before you sign.** Declining costs nothing. - **This consent covers one document at a time.** Agreeing today does not sign you up for anything else. ## What you are agreeing to Before you can sign, NeetoSign asks you to confirm that you agree to use electronic records and electronic signatures for the document in front of you. When you tick that box, you are agreeing to two things: 1. That the document may be given to you electronically instead of on paper. 2. That the mark you apply — a drawn, typed, or uploaded signature or initials — is intended as your signature, with the same effect as signing with a pen. Electronic signatures are recognized in the United States under the Electronic Signatures in Global and National Commerce Act (the "E-SIGN Act") and the Uniform Electronic Transactions Act ("UETA") as adopted by most states, and in the European Union and United Kingdom under eIDAS. Other countries have their own rules. Whether any particular document is valid and enforceable depends on that document and on the law that applies to it, not on the tool used to sign it. NeetoSign is signing software; it is not legal advice, and Neeto is not your lawyer. If a document matters to you, take your own advice on it. ## What counts as your signature Your signature is the mark you apply in the signing session, together with the record NeetoSign keeps of you applying it. That record is part of what makes the signature yours, so it is worth knowing what is in it. See [What we record when you sign](#what-we-record-when-you-sign) below. Some documents also ask you to fill in fields — your name, a date, a text box, a checkbox, a choice from a list. Those entries are part of the signed document too. Not everyone who receives a document is asked to sign one. A document may also be sent to you for review and approval, or simply so that you receive a copy when it is finished. If you are asked to review rather than sign, this disclosure still applies to the records you receive and to your approval. ## Getting a copy of what you signed **By email, automatically.** When every party has completed the document, NeetoSign emails the finished PDF to everyone involved, as an attachment. It is yours to keep — save it, forward it, print it. Nothing expires and no link has to stay alive for you to open it later. The finished PDF is sealed, which means it carries a tamper-evident digital seal: if anyone alters a page afterwards, the seal breaks and a PDF reader will say so. It also carries an audit certificate, described below. **On paper, if you prefer.** You have the right to receive a paper copy of any document you sign, and of this disclosure. Neeto does not charge for this, ever. The quickest route is usually to ask the person or company who sent you the document — it is their document, they hold the original, and they can send it to you directly. They set their own terms and may charge you for it; that is between you and them. Our route is free, so if you would rather not go through the sender, or they will not help, come to us. Write to legal@neeto.com from the email address the document was sent to, tell us which document you need, and we will arrange it. Please allow up to 10 business days for post. We will check that the request is really yours before we send anything. An email saying the right things is not enough on its own — a From line can be forged — so expect us to ask you to confirm a postal address, and expect us to go back to the sender to confirm you are who you say you are. We would rather be slow than post someone's contract to a stranger. ## Withdrawing your consent You can withdraw your consent to sign electronically at any time before you sign. There is no fee and no penalty. **How.** Open the document and use **Decline** in the signing screen. You will be asked for a reason; it is optional, but the sender sees whatever you write, so a line explaining that you would rather sign on paper saves everyone a round trip. You may also simply reply to the sender and tell them. **What happens then.** Declining stops the document. The sender is notified, nobody else is asked to sign it, and it cannot be completed in that form. If you still want to enter into the agreement, arrange it with the sender directly — they can send a paper version, or a fresh document if something needed changing. **What it does not undo.** Withdrawing consent applies from that point onward. It does not unwind a document you have already completed. A signed document is a signed document; getting out of one is a matter between you and the other party, not something a software setting can reverse. Ignoring the document has much the same practical effect as declining — it will not be completed — but it leaves the sender guessing. Declining tells them. ## What this consent covers Your consent applies to the document in front of you. It is not an ongoing arrangement, it does not cover future documents from the same sender, and it does not cover documents from anyone else. Each new document asks again. If the wording of this disclosure changes, that does not alter what you already agreed to. This page always shows the date it was last updated, and we record which version of it you were shown. Only the current version lives at this address, so if you need the exact text that was in front of you on the day you signed, ask us and we will send it to you. ## What you need to sign electronically You will need: - An email address you can receive mail at, and the ability to open attachments sent to it. - A device with an internet connection — a computer, tablet, or phone. - A current version of a major browser — Chrome, Safari, Firefox, or Edge — with JavaScript and cookies enabled. A phone or tablet browser is fine; NeetoSign is built to be signed on one. Very old built-in browsers, and the cut-down web views inside some apps, may not work. - A PDF reader, to open and keep the completed document. Most browsers, phones, and computers include one. - Enough storage to save the file, or a printer, if you want to keep your own copy — and we recommend that you do. If your setup cannot meet these requirements, you can still complete the document on paper. Ask the sender, or write to legal@neeto.com. These requirements are for signing. They are not a condition of keeping what you have signed: the completed document reaches you as an email attachment and is yours from that moment, held in your inbox rather than behind our software, so nothing we change later can put it out of reach. That matters for a promise we are deliberately not making. Neeto has no address book for signers, so we cannot write to everyone who has ever signed something to tell them a requirement has changed — and a disclosure that promised it would be promising something it could not do. What we do instead: if these requirements change, the current version is always on this page, and you will meet it before you sign anything else. You can decline at that point, at no charge. ## Keeping your email address current NeetoSign reaches you at the address the sender used, and the completed document is delivered there. Neeto does not hold an address book for signers — you are not our customer and we have no account of yours to update — so if your address changes, tell **the sender** before the document is completed. If you have already lost access to the address a completed document went to, write to legal@neeto.com and we will help you get another copy, subject to the checks described above. ## What we record when you sign Every completed document carries an audit certificate as part of the PDF. It records the document's name and identifier, a digital fingerprint of the original file, who sent it, and when it was completed. Then, for each person who signed or approved it: their name and email address, when they did it, the IP address they did it from, and the browser they used. We separately record that you agreed to this disclosure, and which version of it you were shown. Two things follow from "completed" that are worth being plain about. A document that is declined never completes, so no certificate is produced for it — the decline is recorded and the sender is told, but there is no finished PDF for a certificate to sit in. And someone who was sent the document only to receive a copy is not listed on it, because they were never asked to do anything. This is what makes the signature evidence rather than a picture of a signature, and it is why the certificate travels inside the same sealed file as the document itself. Everyone who receives the completed document receives the certificate with it — including you. Neeto handles this information as described in our [Privacy policy](/legal/privacy-policy). In the language of that policy and of data-protection law generally, the sender is the controller of the document and its contents; Neeto processes it on their behalf. ## Who is responsible for the document Neeto provides the software. The document itself — what it says, whether it is appropriate, and what it obliges you to do — is the responsibility of the person or company who sent it. Neeto is not a party to it and does not review its contents. So: questions about **what you are signing** go to the sender. Questions about **how NeetoSign works**, or about getting a copy, come to us. ## Questions Write to us at legal@neeto.com. If you are asking about a specific document, it helps to send us the email address it was sent to and the name of the document. ## Links - [Human page](https://www.neeto.com/legal/electronic-signature-disclosure)