Customer satisfaction survey form
A customer satisfaction survey template designed to understand customer experience with your product or service.
Use cases
This template helps businesses measure customer sentiment across key touchpoints. It captures feedback related to satisfaction, usability, and expectations. The insights can be used to improve customer journeys, reduce churn, and increase retention. Suitable for SaaS, ecommerce, and service businesses.
Measuring product or service satisfaction.
Identifying customer pain points.
Tracking customer sentiment over time.
NeetoForm Mobile App
Build forms and collect responses on the go with the NeetoForm mobile app—anytime, anywhere.
Frequently asked questions
Can responses be anonymous?
Yes, identifying fields can be removed.
Can I send this survey multiple times?
Yes, it can be reused.
Where are responses stored?
In your NeetoForm dashboard.
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