It all starts with one support ticket
On July 17, 2020, our helpdesk receives its first customer ticket. Three months later, we buy neeto.com, and what started as NitroHelp becomes NeetoDesk.
Neeto started with a single helpdesk ticket in July 2020. Since then, we’ve launched new products, crossed milestones we once thought were far away, and had a few memorable Product Hunt days.
Here is how Neeto has grown, one milestone at a time.
On July 17, 2020, our helpdesk receives its first customer ticket. Three months later, we buy neeto.com, and what started as NitroHelp becomes NeetoDesk.
After trying names like AceInvoice, AceHelp and Nitro, we wanted one name that could work for every product. In October 2020, we bought neeto.com for $4,895, and Neeto was born.
Our second Neeto product was now live, giving customers a place to find answers on their own.
Our live chat product was now in action, letting businesses talk with website visitors in real time.
NeetoQuiz goes live with its first quiz, bringing quizzes and assessments to teachers, trainers and hiring teams.
NeetoForm goes live with its first submission, giving teams a simple way to collect answers, files and payments.
NeetoPlanner goes live with its first project, giving teams one place to plan work and track who is doing what.
NeetoCRM goes live with its first deal, giving small sales teams a simple way to track leads and move deals forward.
NeetoCal books its first meeting, the beginning of what would become Neeto’s most-used product.
NeetoChangelog goes live with its first product update, laying the foundation for what would later become NeetoEngage.
NeetoCourse goes live with its first course, giving creators and teams a simple way to share what they know.
We start writing in public about how we build, price and run Neeto, beginning with the story of how Neeto got its name.
Customers can now pay while booking a meeting, bringing scheduling and payments together in one flow.
Every Neeto product gets its own home, bringing features, pricing and everything you need to know into one place.
A single booking payment can now be automatically split between multiple accounts.
NeetoSite goes live with its first website, giving small businesses a simple way to get online without hiring a developer.
Our first Product Hunt launch introduces NeetoCal to a wider audience looking for a simpler alternative to Calendly.
For the first time, more than 100 people sign up in one day—a small but meaningful sign that Neeto is starting to find its audience.
For the first time, teams publish more than 100 help articles with NeetoKB in a single day.
For the first time, teams log more than 150 time entries in NeetoInvoice in a single day.
NeetoRecord goes live with its first recording, giving teams a quicker way to explain something without another meeting or a long email.
For the first time, businesses create more than 10 invoices in NeetoInvoice in a single day.
Barely three months after its first recording, more than 1,000 recordings have been created with NeetoRecord.
NeetoDesk makes its Product Hunt debut and finishes the day as the #15 Product of the Day.
NeetoForm makes its Product Hunt debut and finishes the day as the #13 Product of the Day.
Just seven months after its first recording, NeetoRecord makes its Product Hunt debut and finishes as the #6 Product of the Day.
The Neeto blog moves to our own publishing platform. We use what we build.
For the first time, more than 1,000 new workspaces are created on Neeto in a single month.
Recordings now get AI-generated titles, chapters and summaries, so viewers can quickly understand what’s inside before they watch.
For the first time, more than 300 meetings are booked through NeetoCal in a single day.
For the first time, customers collect more than $100,000 in a single month through NeetoCal, NeetoForm and NeetoInvoice.
After years of being used internally, NeetoQuiz launches publicly for teachers, trainers and hiring teams.
10,327 new workspaces are created, NeetoRecord captures more than 36,000 recordings, and customers collect about $905,000 through Neeto.
More than 11,000 meetings are booked through NeetoCal in February, nearly nine times as many as a year earlier.
One page that collects what customers say about Neeto, in their own words.
For the first time, more than 10,000 recordings are created with NeetoRecord in a single month.
Our key product numbers now live on a public page that anyone can check.
Two years after its Product Hunt debut, NeetoCal returns with V2 and finishes the day as the #3 Product of the Day.
August becomes Neeto’s biggest month for new workspaces yet, setting a new all-time high.
In August, teams publish more than 13,000 help articles with NeetoKB and collect over 9,000 submissions through NeetoForm.
Customers book 55,214 meetings through NeetoCal in September.
January sets a new monthly high for NeetoCal, while customers collect more than $150,000 through Neeto.
AI assistants can now work directly with NeetoRecord videos, marking Neeto’s first step toward connecting its products with AI tools.
Two and a half years after its first video, teams have recorded more than a quarter of a million videos.
Payments taken through NeetoCal, NeetoForm and NeetoInvoice since 2023 cross $3 million.
Forbes Advisor includes NeetoCal in its list of the 10 best scheduling apps.
Neeti lets you ask questions about your bookings and revenue in plain English and get answers in seconds.
Log time, check timesheets and send invoices directly from your AI assistant. NeetoInvoice brings the number of AI-connected Neeto products to six.
Visitors can ask Neeti a question and get an AI-generated answer based on the articles in the help center.
We explain every AI feature in plain language, including what data it uses and what gets sent to AI providers.
August brings 20,224 recordings, making it NeetoRecord’s busiest month yet.
Four years after its first booking, more than one million meetings have been booked through NeetoCal.
September brings 33,886 tickets, making it NeetoDesk’s busiest month yet—six years after its very first ticket.
Try any Neeto product for free and see why thousands of teams use Neeto every day.