AI customer support,
without the complexity.

Turn your website, help articles, and documents into an AI assistant that answers customer questions instantly, 24/7.

No complicated setup. No AI models to choose from. Just helpful answers for your customers.

See how it works

Demo

See NeetoAssist in action.

A customer asks a question on your website. NeetoAssist answers from your own content, shows where the answer came from, and brings in your team when it can't help.

Illustrative example of a conversation.

How it works

From your content to customer answers in minutes.

Add your website, customize how the assistant looks, and embed it with a small snippet of code. There are no AI models, prompts, or settings to configure first.

  1. Connect your content

    Add your website, help center, or documents. NeetoAssist works with the content you already have.

  2. NeetoAssist learns from it

    It reads your content and uses only that to answer, so customers get your answers, not the internet's.

  3. Customers get answers

    Embed the assistant on your website. Customers get instant answers, at any hour, without waiting for your team.

  • Website
  • Help center
  • NeetoKB
  • PDFs and documents

Reliable answers

Answers backed by your knowledge.

An AI assistant is only useful if customers can trust it. NeetoAssist shows where each answer comes from, and when it doesn't know something, it says so instead of making something up.

  • Sources with every answer. Customers can open the article an answer came from.
  • No made-up answers. If your content doesn't cover a question, NeetoAssist says it doesn't know.
  • Test before you go live. Ask your own questions and check the answers before customers see them.

Human handoff

Some questions need a human. That's okay.

Customers can reach a person whenever they need one. The full conversation goes along with them, so nobody has to repeat themselves.

  • Handoff by email. Send the conversation to your support inbox.
  • Smooth handoff to NeetoDesk. The conversation arrives as a ticket, ready for your team.
  • Works with your helpdesk. You don't need to switch tools to use NeetoAssist.

Insights

Find out what your customers really want to know.

NeetoAssist doesn't just answer questions. It shows you what customers ask most, what it couldn't answer, and where your documentation has gaps.

  • Popular questions. See what customers ask about most.
  • Unanswered questions. Find the questions your content doesn't cover yet.
  • Documentation gaps. Know which help articles to write or improve next.

Pricing

Simple pricing that grows with you.

Pay for the AI messages you use. Not for seats, and not for vaguely defined resolutions.

See pricing
  • Pay for AI messages

    One metric that's easy to understand and easy to predict.

  • Unlimited team members

    Invite your whole team. There's no per-seat pricing.

  • No models to choose

    We pick and manage the AI model, so you never compare credits per model.

  • Start free

    100 AI messages a month, free forever. Paid plans start at $9 a month.

Integrations

Works with the tools you already use.

NeetoAssist works on its own. Connect your existing website or documentation and start answering questions. If you use other Neeto products, it fits right in.

  • Your website

    Add the assistant to any website with a small snippet of code.

  • NeetoKB

    Use your NeetoKB knowledge base as a source of answers.

  • NeetoDesk

    Hand conversations to your support team as tickets.

  • Email

    Send conversations that need a person to your support inbox.

Give your customers answers,
not waiting time.

Connect your content, and let NeetoAssist answer the questions your team answers every day.