NeetoChat Features
Chat Features#
Chat widget
Interact directly with customers in real-time to provide instant support.
Pre-chat questions
Collect customer details or queries before starting a chat.
Post-chat questions
Gather feedback or additional information after a chat ends.
Chat history
Access complete conversation history for better insights.
Automation rules
Automate routine tasks effectively to improve overall efficiency.
Rich messages
Send messages with images, videos, or other multimedia formats.
Private notes
Add confidential internal notes visible only to team members.
Canned responses
Save and reuse frequently used responses for faster replies.
Keyboard shortcuts
Click Shift + ? to see keyboard shortcuts for quick and easy navigation.
Knowledge base articles
Share useful help articles directly within the chat widget.
Notifications#
Outbound notifications
Send notifications to customers proactively for better engagement.
Notify visitors of unread messages
Alert website visitors about unread chat messages.
Customization#
Customize chat widget
Personalize and design the chat widget to align with your brand.
Embed chat widget
Easily embed and display the chat widget on your website.
Chat Management#
Manage views
Organize and categorize chats based on the customized views.
Add tags
Categorize chats using tags for better organization.
Set business hours
Define and manage specific operational hours for chat availability.
Custom fields
Customize and manage fields to gather relevant information.
Create groups
Organize team members into groups for better workflow.
Add workflows
Design and automate workflows for smoother customer interactions.
Manage APIs
Integrate and extend chatbot functionality with API management.
Manage mapped fields
Map fields to streamline data collection and integration.
IP restriction
Restrict access to specific IP addresses for security.
Integrate NeetoChat
with third-party tools.
See All Integrations
NeetoChat is
competing on price
Traditionally, companies charge customers and spend money on Google ads to attract new users. NeetoChat is taking a different approach. It focuses on organic user-driven growth by charging as little as possible.
Pricing PhilosophyNeetoChat Mobile App
Manage your chats on the go and never miss a chance to provide great support with NeetoChat mobile app for iOS and Android.
Join Neeto
Community
Join the Neeto Community to suggest features, report bugs, ask questions, or explore how others use Neeto products. Think of this community as your direct line to the people building Neeto and to fellow users using Neeto tools to build stuff.
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