NeetoKB lets you add keywords to every knowledge base article, so readers can find it even when their search terms don't appear in the title or body. An article about billing, for example, can also surface for pricing, invoicing, or accounting once you add those words as keywords.
Keywords sit in each article's configuration next to the page title, meta description, and URL link. Support teams use them to match the vocabulary customers really type, and the same keywords help search engines understand what the article covers. The result is fewer dead-end searches in your help center and better chances of ranking in search results.