NeetoChat Features
Chat Features#
Chat widget
Interact directly with customers in real-time to provide instant support.
Pre-chat questions
Collect customer details or queries before starting a chat.
Post-chat questions
Gather feedback or additional information after a chat ends.
Chat history
Access complete conversation history for better insights.
Automation rules
Automate routine tasks effectively to improve overall efficiency.
Rich messages
Send messages with images, videos, or other multimedia formats.
Private notes
Add confidential internal notes visible only to team members.
Canned responses
Save and reuse frequently used responses for faster replies.
Keyboard shortcuts
Click Shift + ? to see keyboard shortcuts for quick and easy navigation.
Knowledge base
Share useful help articles directly within the chat widget.
Notifications#
Outbound notifications
Send notifications to customers proactively for better engagement.
Notify visitors of unread messages
Alert website visitors about unread chat messages.
Customization#
Chat widget customization
Personalize and design the chat widget to align with your brand.
Chat widget
Easily embed and display the chat widget on your website.
Chat Management#
Create Views
Organize and categorize chats based on the customized views.
Tags
Categorize chats using tags for better organization.
Business hours
Define and manage specific operational hours for chat availability.
Custom fields
Customize and manage fields to gather relevant information.
Groups
Organize team members into groups for better workflow.
Workflows
Design and automate workflows for smoother customer interactions.
APIs
Integrate and extend chatbot functionality with API management.
Mapped fields
Map fields to streamline data collection and integration.
IP restriction
Restrict access to specific IP addresses for security.
Intégrez NeetoChat
avec des outils tiers.
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NeetoChat est
en concurrence sur le prix
La plupart des entreprises facturent leurs utilisateurs et dépensent beaucoup en publicités Google pour en trouver plus. NeetoChat fait le contraire : nous maintenons les prix aussi bas que possible et croissons par le bouche-à-oreille, pas par des budgets publicitaires.
Philosophie tarifaireApplication mobile NeetoChat
Manage your chats on the go and never miss a chance to provide great support with NeetoChat mobile app for iOS and Android.
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