NeetoChat lets agents download the full chat transcript of any conversation as a PDF. Open the conversation, click the action button at the top of the message box, and choose Download transcript to save the entire chat history to your computer.
A PDF chat history is easy to archive, attach to a support record, or share with a colleague who was not part of the conversation. Teams use downloaded transcripts to keep records for compliance, pass context to engineering or billing, or send customers a copy of what was agreed during the chat.