---
title: "Allow and Reject Email Domains | NeetoDesk"
description: "Control which email domains reach NeetoDesk. Allow only trusted domains per mailbox, or reject domains so their emails land in Spam."
canonical_url: "https://www.neeto.com/neetodesk/features/allow-and-block-email-domains"
markdown_url: "https://www.neeto.com/neetodesk/features/allow-and-block-email-domains.md"
---

# Allow and Reject Email Domains | NeetoDesk

Control which email domains reach NeetoDesk. Allow only trusted domains per mailbox, or reject domains so their emails land in Spam.

## Overview

NeetoDesk lets you control support email by domain from each mailbox's configuration under Support channels. Turn on Allow email domains to accept tickets only from the domains you list, or turn on Reject email domains to filter out domains you do not want in your queue.

Emails from a rejected domain are still received, but the tickets they create are marked as Spam instead of appearing in the inbox. To stop a single sender rather than a whole domain, block that customer. B2B support teams, internal IT help desks, and companies that serve only contracted customers use domain filtering to keep spam and unrelated requests away from agents.

## Links

-   [Human page](https://www.neeto.com/neetodesk/features/allow-and-block-email-domains)