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NeetoDesk Pricing

Free plan

Every feature included. No trial, no time limit.

$0forever - no credit card required

The free account includes all the features mentioned below.

Switching from another help desk? We'll move everything for you.

Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk — wherever you are now, we'll port your tickets, customers, knowledge-base articles, tags, custom fields, and companies. Most migrations finish in under two weeks. Free.

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Ticket Management

Self Service

Ticket Customization

Automation

Email

Data Import & Export

Integrations

Security & Access Control

  • Custom roles and permissions

  • Google Sign-in

  • Apple Sign-in

  • Login via OTP

  • Restrict domain in Google Sign-in

  • SSL encryption

  • IP Restriction

Support

  • Live chat support

  • Email support

  • Slack support

Pro plan

First 10 agents are free. Any additional agent will be billed.

$5
/user/month$30/user/year — save 50%
  • Everything in FREE Plan
  • Remove Neeto branding

Frequently Asked Questions

NeetoDesk's Free plan includes unlimited users (we call them team members). A team member is anyone you invite to your workspace.

In NeetoDesk, a team member becomes an Agent only if they can reply to customer tickets. People who don't reply—like engineers, designers, QA, or finance—can still be added as team members to view tickets and leave private notes for agents.

Here's a practical example. A customer reports that their credit card isn't being accepted. An agent may need help from engineering to investigate logs or confirm whether the issue is on the payment provider's side. With unlimited team members, the agent can invite an engineer into the workspace and loop them into the ticket. The engineer can read the full context and add private notes to help resolve the issue quickly—without needing an agent license.

This is useful beyond engineering. You can bring in teammates from marketing, sales, QA, design, or DevOps whenever a ticket needs their input. Instead of support working in isolation, the whole company can collaborate on real customer problems.

We believe customer support is a company-wide responsibility. That's why NeetoDesk (and NeetoChat) allow unlimited team members—so everyone can stay close to customer feedback and help when needed.

The Free Plan includes all the features listed in the white section. These features are available completely free of charge.

The free plan includes so much because of our pricing philosophy.

Yes you can cancel your subscription at any time.

We do not offer any on-premise version of any of the Neeto products at this time.

All Neeto products have a FREE plan to try the product out. When you upgrade your plan, you already know what the product does and what it doesn't do. Our official refund policy is that we don't refund. Having said that, if you have an exceptional case, please reach out to us, and we will look into your case.

Start with ten agents, free

Connect your support email and see how your own tickets look in NeetoDesk. When you're ready to bring your Freshdesk history across, we handle that part for you.

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