First 10 agents are free
Unlimited observers
No credit card required
All features mentioned below are included
per agent/month
Everything on the Basic, and
Add unlimited agents
Ability to remove neeto branding
Cancel anytime
Unlimited observers
Unlimited tickets
Unlimited automation rules
Unlimited mailboxes
Unlimited messages
Easy ticket management
Omnichannel support
Custom ticket fields
Custom views
Canned responses
Private notes
Ticket tags
Round Robin ticket routing
Load balance ticket routing
Ticket activity log
Customer satisfaction rating
Keyboard shortcuts
Manage approval
Service Level Agreement
SLA reminder and escalation
Integrations
Knowledge Base articles
Custom roles and permissions
Collision detection
Business hours
Mobile App
Google Sign In
Verify Via OTP
SSL Encryption
Live Chat Support
Email Support
Slack Support