Pricing

Basic

Free

Sign up
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    First 10 agents are free

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    Unlimited observers

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    No credit card required

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    All features mentioned below are included

Pro

$4

per agent/month

Sign up
  • Everything on the Basic, and

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    Add unlimited agents

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    Ability to remove neeto branding

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    Cancel anytime

List of all features included in both Basic and Pro plans

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    Unlimited observers

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    Unlimited tickets

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    Unlimited automation rules

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    Unlimited mailboxes

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    Unlimited messages

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    Easy ticket management

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    Omnichannel support

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    Custom ticket fields

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    Custom views

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    Canned responses

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    Private notes

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    Ticket tags

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    Round Robin ticket routing

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    Load balance ticket routing

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    Ticket activity log

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    Customer satisfaction rating

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    Keyboard shortcuts

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    Manage approval

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    Service Level Agreement

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    SLA reminder and escalation

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    Integrations

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    Knowledge Base articles

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    Custom roles and permissions

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    Collision detection

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    Business hours

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    Mobile App

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    Google Sign In

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    Verify Via OTP

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    SSL Encryption

Support

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    Live Chat Support

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    Email Support

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    Slack Support

Frequently asked questions

What is an observer?
Can I cancel my subscription at any time?
Is there an on-premise version of any of the neeto products?

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